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Responsibilities
Experience & Qualifications
Company Benefits
Job Description
Sales:
Marketing:
Clinical:
Key Requirements
As Channel Sales Manager, you are part of our sales team and you will be tasked with managing relationship with channel partners, such as distributors, dealers, lead finders, as well as customers. Meantime, you will have to find the appropriate business channel partners to drive the sales of the company’s products and services.
We are looking for an experienced Channel Sales Manager which is customer-oriented and result oriented to grow our company to achieve another new milestone of sales achievement. You are necessary to have strong communication, negotiation, and leadership skills, along with a deep understanding of sales dynamics and distribution channels, in expanding market reach, drive revenue growth and maintain strong partnerships with channel stakeholders.
This is a full-time position to support Southeast Asia and South Asia, and you are expected to be frequent travel to these regions.
Responsibilities :
• Design, developing, and implement channel strategies to maximize sales through various distribution channels, considering factors such as market demand, competition, and target customers.
• Identify and recruit new channel partners, including distributors, dealers, lead finders, and other relevant partners.
• Establish and maintain strong relationships with channel partners, providing support to ensure their engagement and commitment to selling the company's products/services.
• Conduct market research and analysis to identify opportunities, trends, and competitive threats within assigned channels.
• Set sales targets and objectives for channel partners, monitor performance, and provide regular feedback and support to optimize sales effectiveness.
• Negotiate contracts and agreements with channel partners, outlining terms and conditions for sales, distribution, pricing, and support.
• Collaborate with internal teams, including business and product development, marketing, and operations, to support channel initiatives and ensure alignment with overall business objectives.
• Collaborate with business development and marketing teams to develop promotional campaigns, marketing materials, and sales tools tailored to each distribution channel.
• Provide training, product knowledge, and ongoing support to channel partners to ensure channel partners have the necessary skills and resources to effectively sell the company's products/services. • Identify, build and maintain Key Accounts to expand the relationships and market share. Work closely with associated business partners, and thus maintain and develop the strategic relationship with the Key Accounts.
• Prepare and present reports, forecasts, and recommendations to management on channel sales performance and initiatives.
Qualifications / Requirements
• Bachelor's degree in business administration, Marketing, Sales, or a related field.
• 5 Year & above must have sales, marketing and channel distributor management in selling scientific equipment or high technology equipment from pharmaceutical / medical device/ labotary equipment or those from plastic flexible testing industry to Asia Pacific region.
• Knowledge of flexible packaging laboratory equipment is a plus.
• Proven track record of success in developing and managing channel partner relationships and driving sales growth.
• Strong understanding of sales principles, distribution channels, and market dynamics.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to multitask, prioritise, and manage time effectively in a fast-paced environment.
• Proficiency in CRM software and Microsoft Office suite.
• Possess own transport and willing to travel 90% of working time domestically, Southeast Asia and South Asia.
• Strong command of both English and Chinese (Mandarin or Cantonese) to communicate effectively with clients and internal teams.
• Preferred candidates with experience in industries such as flexible packaging, plastic & rubber, medical, food & beverage, or trading companies specializing in scientific equipment or machinery.
• Preferred candidates past experience of supplier of analytical instruments, clinical development solutions, specialty diagnostics, laboratory, pharmaceutical and biotechnology services with Asia Pacific sales experience and distributorship management.
• Channel sales experience with any related scientific product, machine, laboratory equipment, metrology equipment, analytical equipment.
Perks & Benefits
• Highly competitive salary.
• Fixed Allowances (Oversea/Outstation Allowance, Petrol, Toll fee claims, etc)
• Insurance coverage such as hospitalisation, travel insurance.
• Yearly medical and dental claim
• Work with a team of highly motivated individuals.
• Opportunity to build a world-class global technology company with
long-term vision for rapid growth.
• Strategic work location (Mutiara Damansara, Petaling Jaya, Selangor.
• Enjoy a good exposure & fast-paced corporate work environment.
Labthink Sdn. Bhd. based in Malaysia as a customer hub in APAC to provide Sales and Aftermarket services for our valuable customers. This is a new subsidiary of Labthink Instruments to provide professional quality control solutions for packaging materials and products. Our international headquarter is based in Greater Boston, United States, well-known for the hub of technological innovations. We provide integrated professional quality control solutions for packaging manufacturers, food and beverage producers, medical and pharmaceutical, daily chemical, printing industries, automotives, electronics, battery membrane, solar panel, OLED, tobacco, adhesives and etc.
We are a company producing our own healthcare & beauty product, focusing on supplements & cosmetics products. In this critical Assistant Sales Manager role, you will oversee operation and sales performance. Report directly to the Sales Manager
An Assistant Sales Manager in the telesales industry is responsible for supporting a team of telesales representatives to achieve sales targets and drive revenue growth through telephone sales activities.
Key responsibilities and duties of an Assistant Sales Manager in the telesales industry may include:
· Leading and managing a team of telesales representatives, including setting sales targets, monitoring performance, providing coaching and training, and conducting performance evaluations.
· Collaborating with Sales Manager in developing and implementing sales strategies to drive revenue growth and achieve sales targets.
· Setting team’s KPIs to reach Company’s targets
· Monitoring and analysing sales metrics and performance data to identify trends, opportunities, and areas for improvement.
· Providing guidance and support to telesales representatives to help them achieve their sales goals and improve their sales techniques.
· Ensuring all relevant communications and data are updated and recorded
· Collaborating with other departments, such as marketing and product development, to align sales strategies and support product launches and promotions.
· Managing customer relationships and resolving escalated customer issues to ensure customer satisfaction and retention.
· Conducting regular sales meetings and training sessions to update the team on sales targets, product updates, and sales techniques.
· Keeping abreast of industry trends, competitors, and market conditions to adjust sales strategies and tactics accordingly.
· Proposing staff changes in assigned areas, including the hiring, promotion, demotion, and vacations, leaves of absence and release of staff
· Evaluating staffs on KPIs in end year and creating new KPIs for next year;
· Preparing reports on sales daily
· Motivating and retaining staff
Required knowledge:
● Must have strong experience in Telesales (Banking/Telco/Insurance/Healthcare)
● Had experience handling more than 100++ staff in a time
● Experience in inbound and outbound sales
● Ability to quickly apply different and dynamic sales strategies to increase
● Have an entrepreneur mindset and strong problem-solving skill
● Training team, excellence at sales closing skills, objection handling (conversion)
● Familiar with Ekiwi product is a plus
● Fluent in English
Required education background and experience:
● Bachelor Degree or equivalent.
● At least 3-4 years’ experience of Call Centre in which 3 year at least experience in managing a call- centre scale of at least 100++ people with proven records.
● Experience of working for a multinational company is an advantage.
● Ready to work and have experience using systems to manage teams
Overall, an Assistant Sales Manager in the telesales industry plays a critical role in driving sales performance, motivating and developing the telesales team, and contributing to the overall success of the organization through effective sales strategies and leadership.
Perks & Benefits
職位描述
銷售量:
行銷:
臨床:
主要要求
我們是一家生產自己的保健和美容產品的公司,專注於補充劑和化妝品。在這一關鍵的助理銷售經理角色中,您將監督營運和銷售績效。直接向銷售經理報告
助理 電話銷售行業的銷售經理負責支援電話銷售代表團隊實現銷售目標並透過電話銷售活動推動收入成長。
電話銷售行業助理銷售經理的主要職責可能包括:
· 領導和管理電話銷售代表團隊,包括設定銷售目標、監控績效、提供指導和培訓以及進行績效評估。
· 與銷售經理合作制定和實施銷售策略,以推動收入成長並實現銷售目標。
· 制定團隊KPI以達成公司目標
· 監控和分析銷售指標和績效數據,以確定趨勢、機會和需要改進的領域。
· 為電話銷售代表提供指導和支持,幫助他們實現銷售目標並提高銷售技巧。
· 確保所有相關通訊和數據均已更新和記錄
· 與其他部門(如行銷和產品開發)合作,協調銷售策略並支援產品發布和促銷。
· 管理客戶關係並解決升級的客戶問題,以確保客戶滿意度和保留率。
· 定期舉辦銷售會議和訓練課程,向團隊通報銷售目標、產品更新和銷售技巧。
· 隨時了解產業趨勢、競爭對手和市場狀況,並隨之調整銷售策略和策略。
· 提議指定範圍內的人員變動,包括人員的聘用、升遷、降職、休假、休假和解聘
· 評估員工年底的KPI,並為明年制定新的KPI;
· 製作每日銷售報告
· 激勵和留住員工
所需知識:
● 必須具備豐富的電話銷售經驗(銀行/電信/保險/醫療保健)
● 擁有一次處理超過100++員工的經驗
● 有內部、外部銷售經驗
● 能夠快速應用不同的動態銷售策略來提高銷售額
● 具備企業家思維和較強的解決問題的能力
● 培訓團隊,卓越的銷售結案技巧,異議處理(轉換)
●熟悉Ekiwi產品者優先
● 英語流利
所需教育背景與經驗:
● 學士學位或同等學歷。
● 至少3-4年的呼叫中心經驗,其中至少3年管理至少100++人的呼叫中心規模的經驗,並有可靠的記錄。
● 有跨國公司工作經驗者優先。
● 做好工作準備並擁有使用系統管理團隊的經驗
總體而言,電話銷售行業的助理銷售經理在推動銷售業績、激勵和發展電話銷售團隊以及透過有效的銷售策略和領導力為組織的整體成功做出貢獻方面發揮著關鍵作用。
津貼和福利
Job Summary:
The Sales & Project Management Manager is responsible for maintaining and driving sales growth while managing and executing projects that align with business objectives. This role requires a strategic thinker with a strong understanding of sales processes and excellent project management skills to ensure the successful delivery of initiatives that boost revenue and client satisfaction.
Key Responsibilities:
Sales Management:
1. Identify and pursue new business opportunities to meet and exceed sales targets.
2. Develop and maintain relationships with key clients, understanding their needs and providing tailored solutions.
3. Prepare and present sales proposals, negotiate deals, and close deals.
4. Monitor market trends and competitor activities to identify potential growth opportunities.
5. Collaborate with the marketing team to develop sales campaigns that drive customer engagement and conversions.
Project Management:
1. Plan, execute, and oversee projects from concept to completion, ensuring alignment with company goals.
2. Define project scope, objectives, and deliverables in collaboration with stakeholders.
3. Develop and manage project timelines, budgets, and resources.
4. Coordinate with cross-functional teams, including sales, sourcing & purchasing, operations, to ensure seamless project execution.
5. Track project progress, identify risks, and implement corrective actions as needed.
Client Relationship Management:
1. Serve as the primary point of contact for clients during the project lifecycle, ensuring their needs are met and expectations are managed.
2. Conduct regular check-ins with clients to provide updates, gather feedback, and ensure satisfaction.
3. Handle client inquiries, complaints, and issues promptly and professionally.
Reporting & Analysis:
1. Monitor sales performance metrics and generate regular reports for management.
2. Analyze project outcomes and sales data to identify areas for improvement.
3. Provide insights and recommendations based on data analysis to optimize future sales strategies and project management practices.
Team Collaboration:
1. Work closely with the sales, marketing, operations, sourcing & purchasing to share insights, strategies, and best practices.
2. Participate in team meetings, providing updates on sales progress and project status.
3. Assist in training and mentoring junior staff as needed.
Qualifications:
Education: Diploma Or Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
Experience: 4-5 years of experience in sales, project management, or a related role.
Skills:
1. Strong sales acumen with a proven track record of meeting or exceeding sales targets.
2. Excellent project management skills, including the ability to manage multiple projects simultaneously.
3. Strong communication and negotiation skills.
4. Language Proficiency: Fluent in English, Mandarin & Malay.
5. Possesed own transport, willing to travel with valid.
6. Preferably worked in related agency of fast moving goods marketing, event, advertising, consultating company of similar industry.
7. Personal Attributes: Self-driven, highly organized, with strong attention to detail and the ability to work under pressure.
*Preferred Language of English and Mandarin
What We Offer:
1. Competitive salary and benefits package.
2. Opportunity to work on exciting projects with top-tier clients.
3. Creative and collaborative work environment.
4. Professional development and growth opportunities.
Join us at Tisen Group and bring your creativity to life with impactful design solutions!
Tisen Group is a leading multidisciplinary agency specializing in customization premiums gifts, merchandising items, as specialist in comprehensive branding and marketing design & management solutions, particularly within the below-the-line (BTL) marketing channel. We partner with over 100 brands, from top 500 FMCG companies, to deliver innovative and engaging experiences. Check us out on www.tisen.com.my
TISEN develops strategic plans and ideas to create cost-efficient quality products tailored to meet specific requirements of clients. We accomplish this by learning clients exact objectives with regards to their company brand culture and end-users.
TISEN employs a team of highly inspired professionals that follows up and follows through on each and every task we manage. We aim to be the best and most reliable in the market with a dedicated approach to serving our valued clients.
Why join us?
We looking for candidates who with passion of work. We are always provide opportunities for career advancement within the company. Join us know, if you are the one we are looking for!!
工作總結:
銷售和專案管理經理負責維持和推動銷售成長,同時管理和執行符合業務目標的專案。該職位需要一位策略思想家,對銷售流程有深入的了解,並具有出色的專案管理技能,以確保成功交付提高收入和客戶滿意度的計劃。
主要職責:
銷售管理:
1. 辨識並尋求新的商機,以達到並超越銷售目標。
2. 發展和維護與主要客戶的關係,了解他們的需求並提供量身定制的解決方案。
3. 準備並提出銷售提案、談判交易並完成交易。
4. 監控市場趨勢和競爭對手的活動,以確定潛在的成長機會。
5. 與行銷團隊合作開發可提高客戶參與度和轉換率的銷售活動。
專案管理:
1. 規劃、執行和監督專案從概念到完成的整個流程,確保與公司目標一致。
2. 與利害關係人合作定義專案範圍、目標和可交付成果。
3. 制定和管理專案時間表、預算和資源。
4. 與跨職能團隊(包括銷售、採購、營運)協調,確保專案無縫執行。
5. 追蹤專案進度,識別風險,並根據需要實施糾正措施。
客戶關係管理:
1. 在專案生命週期中充當客戶的主要聯絡人,確保滿足他們的需求並管理他們的期望。
2.定期與客戶溝通,提供最新訊息,收集回饋並確保客戶滿意度。
3. 及時、專業地處理客戶的詢問、投訴和問題。
報告與分析:
1. 監控銷售績效指標並產生定期報告供管理階層使用。
2. 分析專案成果和銷售數據,以確定需要改進的領域。
3. 根據數據分析提供見解和建議,以優化未來的銷售策略和專案管理實務。
團隊協作:
1. 與銷售、行銷、營運、採購部門密切合作,分享見解、策略和最佳實務。
2. 參加團隊會議,提供銷售進度和專案狀態的最新資訊。
3. 根據需要協助訓練和指導初級員工。
資格:
教育背景:工商管理、銷售、行銷或相關領域的文憑或學士學位。
經驗: 4-5 年銷售、專案管理或相關職位經驗。
技能:
1. 具有較強的銷售頭腦,具有達到或超過銷售目標的良好記錄。
2. 優秀的專案管理技能,包括同時管理多個專案的能力。
3、較強的溝通及談判能力。
4. 語言能力:英語、華語和馬來語流利。
5.擁有自己的交通工具,願意攜帶有效證件出遊。
6.曾在快消品行銷相關機構、活動、廣告、同類產業顧問公司工作優先。
7. 個人特質:自我驅動、高度組織性、高度關注細節與抗壓性。
我們提供什麼:
1.具競爭力的薪資和福利待遇。
2. 有機會與頂級客戶一起開展令人興奮的專案。
3. 創造性和協作性的工作環境。
4. 專業發展與成長機會。
加入我們天森集團,透過有影響力的設計解決方案將您的創造力變為現實!
Tisen Group is a leading multidisciplinary agency specializing in customization premiums gifts, merchandising items, as specialist in comprehensive branding and marketing design & management solutions, particularly within the below-the-line (BTL) marketing channel. We partner with over 100 brands, from top 500 FMCG companies, to deliver innovative and engaging experiences. Check us out on www.tisen.com.my
TISEN develops strategic plans and ideas to create cost-efficient quality products tailored to meet specific requirements of clients. We accomplish this by learning clients exact objectives with regards to their company brand culture and end-users.
TISEN employs a team of highly inspired professionals that follows up and follows through on each and every task we manage. We aim to be the best and most reliable in the market with a dedicated approach to serving our valued clients.
Why join us?
We looking for candidates who with passion of work. We are always provide opportunities for career advancement within the company. Join us know, if you are the one we are looking for!!
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