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Leads the Customer Service Desk or central checkout operations in collaboration with the Experience Manager, Sales Manager, Store Manager or Marine Mart Manager. Completes all sales and return transactions using the Point of Sale system. Assists the Experience Manager, Sales Manager, Store Manager or Marine Mart Manager in the execution of corporate service programs, promotions and other events as well as daily and weekly Dress Blue Experience standards at all customer touchpoints. May assist store leadership with special events ensuring customer experience criteria is met. Reports to the Experience Manager, Sales Manager, Store Manager or Marine Mart Manager.
Understands and operates within all service policies and exercises an "I can DO that!" mentality when a customer problem occurs. Proactively identifies opportunities to resolve customer problems and concerns before they happen. Takes ownership and follows up with customers to ensure their problems were resolved. Understands and articulates all MCX value stories, programs and promotions. Recognizes the core values and mission of the Marine Corps Exchange (MCX). Acts as a coach for team members on training related to service, returns and exchanges, service recovery and corporate service programs and promotions. Models key behaviors related to Dress Blue Experience metrics and serves as a role model for team members looking to advance their career. Observes service transactions and coaches team members to increased levels of performance and effectiveness. Relays instructions gets work started, sets pace and performs supervisory duties in an emergency, or short-term and nonrecurring basis.
Takes advantage of all training opportunities to develop service skills. Develops a general understanding about the brands and products sold within the store. Partners with team members to provide answers to product questions from customers. Relays customer comments and concerns to Sales Specialist and Sales Manager. Identifies opportunities to produce add-on sales at the front line through suggestive and consultative selling. Ensures all sale, ad and promotional items are signed and placed according to brand standards. Ensures assigned service area is merchandised to brand standards with proper product placement. Manages categories/areas within the brand experience to include inventory accuracy and merchandise presentation. Communicates product outs to Experience Manager, Sales Manager, Store Manager or Marine Mart Manager.
Identifies and reduces all risks of loss and/or theft. Ensures the front line operation is led appropriately in the absence of an Experience Manager, Sales Manager, Store Manager or Marine Mart Manager ensuring proper staffing coverage and service standards are met. Actively engages in organizational training opportunities that develop personal and professional skills related to: time management, emotional intelligence, interpersonal skills, career planning, public speaking and small group leadership.
Provides World Class Customer Service with an emphasis on courtesy. Delivers a Dress Blue Experience to all customers throughout the store. Proactively engages all customers in conversation. Addresses customers by rank when appropriate. Assists customers and communicates positively in a friendly manner. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.
Places special orders to cover local buys. May require food handling safety training, handling and certification. May require training and handling of Western Union and other customer services offered. May require light custodial duties, light lifting of merchandise, stocking, setting planograms, price changes, inventory counts and corrections. May have keyholder responsibility. May handle special orders, merchandise requests or receiving of products.
Performs other duties as assigned. The incumbent must be able to lift and carry objects up to 20lbs independently and objects over 20lbs with assistance.
Official account of Jobstore.
The Technology-based Eye Care Services (TECS) Ophthalmology technician works up the patient by checking their history, vision, glasses, eye pressure, and takes photos and/or digital scans of the back of the patients' eyes. The photography is the same as the VA diabetic teleretinal photography. Photos and clinical information is transferred to a remote reading physician who generates a report and result letter for the patient. Those requiring additional tests are referred in for a face-to-face exam. The reader authorizes an eyeglass prescription for those patients who need it and the technician can measure and order the eyeglasses for the patient at the VA Clinics.
Major duties include but are not limited to:
Official account of Jobstore.
The Technology-based Eye Care Services (TECS) Ophthalmology technician works up the patient by checking their history, vision, glasses, eye pressure, and takes photos and/or digital scans of the back of the patients' eyes. The photography is the same as the VA diabetic teleretinal photography. Photos and clinical information is transferred to a remote reading physician who generates a report and result letter for the patient. Those requiring additional tests are referred in for a face-to-face exam. The reader authorizes an eyeglass prescription for those patients who need it and the technician can measure and order the eyeglasses for the patient at the VA Clinics.
Major duties include but are not limited to:
Official account of Jobstore.
Leads the Customer Service Desk or central checkout operations in collaboration with the Experience Manager, Sales Manager, Store Manager or Marine Mart Manager. Completes all sales and return transactions using the Point of Sale system. Assists the Experience Manager, Sales Manager, Store Manager or Marine Mart Manager in the execution of corporate service programs, promotions and other events as well as daily and weekly Dress Blue Experience standards at all customer touchpoints. May assist store leadership with special events ensuring customer experience criteria is met. Reports to the Experience Manager, Sales Manager, Store Manager or Marine Mart Manager.
Understands and operates within all service policies and exercises an "I can DO that!" mentality when a customer problem occurs. Proactively identifies opportunities to resolve customer problems and concerns before they happen. Takes ownership and follows up with customers to ensure their problems were resolved. Understands and articulates all MCX value stories, programs and promotions. Recognizes the core values and mission of the Marine Corps Exchange (MCX). Acts as a coach for team members on training related to service, returns and exchanges, service recovery and corporate service programs and promotions. Models key behaviors related to Dress Blue Experience metrics and serves as a role model for team members looking to advance their career. Observes service transactions and coaches team members to increased levels of performance and effectiveness. Relays instructions gets work started, sets pace and performs supervisory duties in an emergency, or short-term and nonrecurring basis.
Takes advantage of all training opportunities to develop service skills. Develops a general understanding about the brands and products sold within the store. Partners with team members to provide answers to product questions from customers. Relays customer comments and concerns to Sales Specialist and Sales Manager. Identifies opportunities to produce add-on sales at the front line through suggestive and consultative selling. Ensures all sale, ad and promotional items are signed and placed according to brand standards. Ensures assigned service area is merchandised to brand standards with proper product placement. Manages categories/areas within the brand experience to include inventory accuracy and merchandise presentation. Communicates product outs to Experience Manager, Sales Manager, Store Manager or Marine Mart Manager.
Identifies and reduces all risks of loss and/or theft. Ensures the front line operation is led appropriately in the absence of an Experience Manager, Sales Manager, Store Manager or Marine Mart Manager ensuring proper staffing coverage and service standards are met. Actively engages in organizational training opportunities that develop personal and professional skills related to: time management, emotional intelligence, interpersonal skills, career planning, public speaking and small group leadership.
Provides World Class Customer Service with an emphasis on courtesy. Delivers a Dress Blue Experience to all customers throughout the store. Proactively engages all customers in conversation. Addresses customers by rank when appropriate. Assists customers and communicates positively in a friendly manner. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.
Places special orders to cover local buys. May require food handling safety training, handling and certification. May require training and handling of Western Union and other customer services offered. May require light custodial duties, light lifting of merchandise, stocking, setting planograms, price changes, inventory counts and corrections. May have keyholder responsibility. May handle special orders, merchandise requests or receiving of products.
Performs other duties as assigned. The incumbent must be able to lift and carry objects up to 20lbs independently and objects over 20lbs with assistance.
Official account of Jobstore.
Duties Include
Official account of Jobstore.
Summary of Duties:
Official account of Jobstore.
Summary
The House of Representatives Child Care Center (HRCCC) has been providing full-day, year-round, quality childcare for children of the Members of Congress, staff, and House support personnel since 1987. Accredited by the National Association for the Education of Young Children (NAEYC), the HRCCC is a play-based childcare program where staff work as partners with parents in the development of the whole child, including their physical, emotional, social, and cognitive development. Our mission is to provide exceptional quality care and developmentally appropriate learning experiences in a safe, nurturing, and diverse environment to support the children and families of the House Community.
The incumbent serves as a Lead Teacher and is responsible coordinating and overseeing all aspects of the day-to-day delivery of childcare services in assigned classrooms; always providing active supervision of assigned children; ensuring that children’s physical, cognitive, and emotional needs are met; training and mentoring staff; overseeing developmentally appropriate, child-centered curriculum and assessment; and establishing positive relationships with children and their parents. The position has supervisory/managerial responsibilities.
Pay is commensurate with experience with a minimum annualized salary of $59,271.
Primary Duties/ Responsibilities
• Maintains responsibility for the day-to-day delivery of childcare services in assigned classroom; always ensures quality and continuity of care. Provides and coordinates care for children.
• Serves as a leader in the classroom, House Child Care Center, and CAO team. Coordinates and oversees all aspects of classroom operation. Trains, coaches, and mentors staff; provides tools and resources.
• Maintains child to staff ratios; always provides active supervision of children.
• Maintains awareness of all special health and dietary needs.
• Coordinates and oversees developmentally appropriate, child-centered curriculum and assessment planning, implementation, and documentation. Prepares for and holds Parent-Teacher Conferences, orientation meetings, and other parent meetings as needed.
• Supports children and families through transitions.
• Develops familiarity and maintains compliance with all applicable legal requirements including House, Committee, CAO, and House Child Care Center rules, practices, policies, and procedures.
• Treats all children, families, and staff with dignity and respect, allowing for individual differences. Establishes positive relationships with each child, family member, and coworker.
• Communicates effectively and professionally both orally and in writing; maintains confidentiality.
• Shows initiative towards the improvement of provided services by sharing ideas and participating in meetings.
• Holds regular classroom team meetings and manages work-time schedules of team.
• Works with junior personnel to foster a positive learning environment for assigned classroom(s).
• Maintains up-to-date knowledge of early childhood development and learning principles and best practices; actively develops junior teaching staff.
• Maintains accurate records and logs in a timely and organized fashion and ensures that data confidentiality is maintained.
• Creates and updates classroom handbooks, child portfolios, and National Association for the Education of Young Children (NAEYC) Classroom Portfolio.
• Uses materials and resources effectively; informs administration of unusual problems and unanticipated constraints of resource requirements in a timely manner.
• Utilizes developmentally and situationally appropriate behavior management techniques.
• Seeks and attends ongoing professional development and demonstrates an attitude of continual growth.
• Appropriately addresses employee conflicts and disciplinary actions.
• Performs other official duties and special projects as assigned.
Official account of Jobstore.
The Cemetery Caretaker performs jobs requiring mainly manual skills and physical strength. Performs a variety of tasks, such as operating small tractors and riding lawn mowers; transplanting shrubs; digging graves to the proper level; cutting and removing sod, tamping and leveling dirt using hand and power tools; digging and squaring graves using pneumatic equipment, picks and shovels; assisting in lifting and placing caskets on lowering devices; loading and unloading materials; aligning headstones; cleaning and clearing cemetery grounds of debris using power trimmers, chainsaws, axes, shovels, rakes, blowers, vacuums etc.; weeding, mulching, and applying fertilizer; pruning shrubs and low level dead branches; removing snow and ice; cleaning headstones using sprayer and hand brush; and cleaning service and administrative areas.
Work schedule: May be required to work Monday through Friday to include occasional weekends. Due to the mission of the National Cemetery, the cemetery cannot be closed for more than 2 consecutive days at any given time. Additionally, when a Federal holiday falls on a Monday or Friday, staff may be required to work on that holiday or a Saturday. All staff is required to work Memorial Day each year. Staff will be required to work overtime, weekends and holidays when necessary to meet the needs of the cemetery. Occasionally staff may be called back to the facility to perform emergency overtime work.
Compressed/Flexible Schedule: Not Available
Position Description Title/PD#:Cemetery Caretaker/PD136120
The full performance level of this position is WG-06.
Relocation Expenses: Not Authorized
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not Required
Official account of Jobstore.
Summary
The Office of the Chief Administrative Officer (CAO) provides operations support services and business solutions to the community of 10,000 House Members, Officers and staff. The CAO organization comprises more than 650 technical and administrative staff working in a variety of areas, including information technology, finance, budget management, human resources, payroll, child care, food and vending, procurement, logistics and administrative counsel.
The House of Representatives Child Care Center (HRCCC), has been providing full-day, year-round, quality childcare for children of the Members of Congress, staff, and House support personnel since 1987. Accredited by the National Association for the Education of Young Children (NAEYC), the HRCCC is a play-based childcare program where staff work as partners with parents in the development of the whole child, including their physical, emotional, social, and cognitive development. Our mission is to provide exceptional quality care and developmentally appropriate learning experiences in a safe, nurturing, and diverse environment to support the children and families of the House Community.
The incumbent serves as a Teacher Assistant and is responsible for assisting in the day-to-day delivery of exemplary childcare services to the House Community. The duties and responsibilities will be carried out under the direction of the Lead Teacher and an Age Group specific Assistant Director. Incumbents will be assigned to a Young Toddler (1 to 2 years) or Older Toddler (2 to 3 years) classroom, although may be assigned to another age group short- or long-term to ensure appropriate ratio coverage across the Center. The position does not have supervisory/managerial responsibilities unless otherwise directed.
Pay is commensurate with experience with a minimum annualized salary of $51,662.
Primary Duties/Responsibilities
Official account of Jobstore.
Official account of Jobstore.
(The duties described reflect the full performance level of this position)
Makes and/or assists in making arrangements for all conferences and meetings for the Staff Director. Coordinates with Management to obtain required administrative support for the meetings, including court reporters, conference calls, etc. Attends meetings and conferences and in cooperation with the staff director and senior staff, develops a list of action items. Enters actions into control system, assigns to appropriate offices, ensures required coordination, sets due date, and carries out required follow-ups.
Coordinates administrative activities for the Chairman, Commissioners, and their assistants with the various offices in the Commission, both in Headquarters and the Regions. In this capacity, the incumbent carries out a wide variety of continuing and special assignments concerned with policy, program, and administrative matters of a confidential or sensitive nature for the Staff Director. Performs wide range of program and administrative support functions.
Official account of Jobstore.
(The duties described reflect the full performance level of this position)
Makes and/or assists in making arrangements for all conferences and meetings for the Staff Director. Coordinates with Management to obtain required administrative support for the meetings, including court reporters, conference calls, etc. Attends meetings and conferences and in cooperation with the staff director and senior staff, develops a list of action items. Enters actions into control system, assigns to appropriate offices, ensures required coordination, sets due date, and carries out required follow-ups.
Coordinates administrative activities for the Chairman, Commissioners, and their assistants with the various offices in the Commission, both in Headquarters and the Regions. In this capacity, the incumbent carries out a wide variety of continuing and special assignments concerned with policy, program, and administrative matters of a confidential or sensitive nature for the Staff Director. Performs wide range of program and administrative support functions.
Official account of Jobstore.
Performs and/or assists in the operation of a youth and adult sports/athletic program. Based on established policies, incumbent carries out assigned phases of designated activity applying an understanding of the interest and needs of program participants. Typical assignments may include establishing schedule of events; applying rules and regulations in supervising assigned participants in leagues, camps, clinics, and special competitive events; setting up gymnasiums and playing fields for sporting events; assists in recruiting, motivating and training volunteers.
May train and conduct certification program of coaches. Helps to plan and coordinate details of recreational activities and maintains related supplies. Assists in planning, scheduling, and publicizing various activities to attract and motivate participants.
Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Acknowledges customers, smiles and makes eye contact. Asks questions to determine, verify and solve problems. Checks for satisfaction on the quality of goods and services. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise.
Adheres to safety regulations and standards. Uses required safety equipment and observes safe work procedures. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor.
Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.
Performs other related duties as required.
Official account of Jobstore.
1. Performs a full range of warehousing activities to include receiving, storing, selecting and shipping bulk and bin materials and equipment. Assists in the development of plans for storage and arrangement of stock to determine warehouse configuration, setup, movement, rearrangement and traffic flow. In larger warehouse facilities, the incumbent may participate in developing storage and space utilization plans in accordance with materials storage areas. The assignment may include insuring the safe receipt, storage, and movement of hazardous items such as ammunition, explosives, chemicals, or radioactive materials in accordance with facility and regulatory requirements. In smaller warehouses, the incumbent serves as the senior non supervisory worker of the facility, laying out storage space, establishing item locations, determining organization and arrangement of stock, identifying high and low usage items. Serves as the senior member of a warehouse project team comprised of material handlers involved in a special project such as relocating a major commodity or equipment group, or setting up a new commodity group area. Prepares items for processing, utilizing appropriate Standard Anny Management Information System (STAMIS) such as computer terminal and bar code reader to read, store, track and prepare material documentation. Performs classification inspections for material within range of authority. Ensures formal accountability when receiving, storing or issuing. Insures that special documentation remains with materials throughout the storage/issue process, i.e. Material Safety Data Sheet (MSDS), Controlled Cryptographic Item (CCI) certificate, and applicable annexes, Departments of Army Form 581, Ammunition residue certificate. Performs quality assurance inspections of materials in storage. Prepares a variety of supply documents and reports.
2. Coordinates incoming and outgoing shipments and placement of materials within docking area. Schedules personnel to facilitate movement in accordance with priorities, scheduling requirements and space allocations. Operates large warehouse perimeter vehicles such as cargo tractors, stake trucks, mobile cranes, and forklifts ranging in size up to 10,000 lbs.
3. Prepares inventory and production reports, screens and identifies shipping and receiving documents for discrepancies, and directs shipments to shipping or storage areas. May be required to store hazardous materials. This requires knowledge or specialized handling, storing, and safety procedures that can only be gained through formal course of study and on-the-job training to insure adherence to governing regulatory procedures and policies. Operates numerous hand and stationary power tools.
4. Identifies, examines, classifies, accepts and disposes of a wide variety of materials and property including electronic equipment, aircraft and automotive components and assemblies. Determines physical condition and serviceability of material and property. Checks stock numbers and part numbers in supply catalogs to adequately identify property. Advises supervisor about inconsistent shipment information, defective material or property, and damage from shipping. Recommends action to be taken. Prepares statements of facts pertaining to loss, damage or destruction of property. Routes items to maintenance activity for technical inspections when defects, excessive wear, corrosion, missing pm1s or damage is discovered.
5. Performs other related duties as required.
Official account of Jobstore.
The purpose of the Child and Youth Program (CYP) Custodial Worker position is to perform a variety of custodial and housekeeping duties that require heavy physical efforts to include operating heavy powered cleaning equipment and/or equipment such as extension ladder. The Custodial Worker maintains security of the assigned activity spaces when cleaning during non-operational hours. Responsible for cleaning and scrubbing restrooms using proper chemicals for wash basins, tiles, mirrors, metal doorplates, fixtures and fittings to include disinfecting and deodorizing toilets and sinks. Additional duties include Replenishing soap, towels, and toilet paper daily and cleaning showcases, entrance doors, activity spaces, classrooms, doorframes, dispensers and any other applicable surfaces using proper cleaning chemicals/products.
Sets up and/or moves furniture and equipment as needed. Replaces all furniture, equipment and materials to their original position upon completion of cleaning and maintenance tasks. Dusts all walls, furniture, shelves, fixtures, and counter surfaces, etc. Uses stepladders and extension ladders to wash walls, windows and partitions, and replace light bulbs and blinds. Sweeps, wet mops, scrubs, floors daily and waxes, buffs and polishes floors and cleans carpets when applicable.
Makes minor repairs to equipment. Reports hazardous safety conditions, and broken, lost or stolen equipment to supervisor. Reports water leaks, clogged drains and other conditions that require equipment replacement or repair to the supervisor. Inventories supplies and notifies supervisor when reordering is required. Cleans the adjacent activity parking lot, play area and associated outdoor areas by picking up litter, clearing foliage and emptying/washing outdoor trash cans and receptacles.
Operates and maintains power cleaning equipment to include changing brushes and accessories. Maintains inventory of approved cleaning supplies and advises supervisor when supplies are needed or when equipment needs repairs or replacement. Stores custodial supplies and equipment in locked cabinets or closets away from child and youth activity rooms in accordance with local policies and procedures. Ensures hallways, stairways, entrances and doorways are not obstructed by cleaning, maintenance operations, or storage of equipment and materials.
Serves as a member of the Installation CYP to ensure compliance with health, fire, safety, facility and program regulatory requirements and CYP baseline standards. Assists in maintaining DoD/MC certification for assigned program areas, and helps ensure the CY program achieves and retains national accreditation or the Marine Corps equivalent.
Required to observe particular health related practices to provide reasonable accommodations for participants with special needs.
Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Takes action to solve problems quickly. Alerts the higher-level supervisor or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.
Performs other related duties as assigned.
Official account of Jobstore.
