Responsibilities:

• Manage full set of accounts following accounting principles.
• Financial forecasting and risk analysis.
• Cash Flow management and taxation.
• Audit financial transactions and document accounting control procedures.
• Keep up with financial policies, regulation and legislation.
• Any other relevant duties as assigned from time to time.

Requirements:

• Experience in Credit Control and Petty Cash management
• Strong Finance and Accounting background
• Excellent Communication skills
• Attention to detail and strong organizational skills
• Proficiency in MS Excel and accounting software
• Ability to work effectively in a team
• Relevant diploma or degree in Accounting or Finance

Perks & Benefits

• Employee equity
• Commission and bonus
• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities
• Paid training and development
• Remote work flexibility

• Assist in the preparation of regularly scheduled reports
• Develop and maintain a filing system
• Prepare Invoices, Submit and reconcile expense reports
• Experience as an Administrative Assistant an advantage
• Knowledge of office management systems and procedures
• Proficiency in MS Office (MS Excel)
• Proficiency in MS Office (PowerPoint) an advantage
• Good time management skills and the ability to prioritize work
• Attention to detail and problem solving skills
• Knowledge and Experience in Accounts and Payroll an advantage
• Good written and verbal communication skills an advantage
• Strong organizational skills with the ability to multi-task 

Perks & Benefits

• Regular team activities
• Medical insurance
• Personal development opportunities
• Paid training and development

職責：

• 依照會計原則管理全套帳戶。
• 財務預測和風險分析。
• 現金流管理和稅收。
• 審計財務交易和記錄會計控製程序。
• 跟上金融政策、法規和立法。
• 不時分配的任何其他相關職責。

要求：

• 信用控制與小額現金管理經驗
• 深厚的財務和會計背景
• 優秀的溝通能力
• 注重細節和強大的組織能力
• 熟練使用 MS Excel 和會計軟體
• 在團隊中有效工作的能力
• 會計或金融相關文憑或學位

津貼和福利

• 員工股權
• 佣金和獎金
• 附近的公共交通
• 中心位置
• 彈性的工作時間
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 醫療保險
• 事假
• 休假
• 開放文化
• 個人發展機會
• 有薪培訓和發展
• 遠距工作彈性

A results-oriented IT Administrator and Data Security Officer is responsible for managing the organization's IT infrastructure and safeguarding its data assets. the role involves supervising the IT department, upgrading hardware and software, troubleshooting issues, and maintaining efficient network and server operations. they ensure the optimization of IT infrastructure performance to enhance system efficiency across the company. Additionally, implement robust data security measures, including encryption and access controls, conduct risk assessments, and address vulnerabilities to prevent breaches. The position requires ensuring compliance with regulations like GDPR or HIPAA, training staff on IT and cybersecurity best practices, and responding effectively to security incidents. This dual role fosters a secure, efficient, and resilient IT environment that supports organizational goals.

Specific Responsibilities:

• Monitoring and maintaining networks and inventory lists for both software and hardware
• Monitor and maintain tech refresh plans for both software and hardware
• Upgrading, installing and configuring new hardware and software to meet company objectives.
• Implementing security protocols and procedures to prevent potential threats.
• Creating user accounts and maintain access contro based on principle of least privilege
• Maintain information and cyber security hygiene for all systems
• Performing diagnostic tests and debugging procedures to optimize computer systems.
• Documenting processes, as well as backing up and archiving data.
• Developing data retrieval and recovery procedures.
• Designing and implementing efficient end-user feedback and error reporting systems.
• Keeping up to date with advancements and best practices in IT administration.
• Creating email & WECARE for new hire.
• Update and maintaining the L&D Portal.
• Coordinate with provider for maintenance and system issue (3CX, Unifi, EntryPass, WeCare, etc)
• On call and standby for any system maintenance or disruptions in the office, including after office hours, on weekends, and on public holidays.
• Ad Hoc Task

Perks & Benefits

• Casual dress code
• Regular team activities
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Paid training and development

職責：

• 準備每日銀行存款餘額調節表。
• 維護灌裝系統的正確記錄和組織。
• 負責日常財務和帳務管理工作。
• 完成每週銀行檢查，以確保銀行業務沒有差異。
• 檢查分行的小額現金回饋並簽發報銷支票。
• 檢查員工費用報銷並輸入員工報銷範本。
• 每月進行銀行對帳單核對並解決差異（如有）。
• 任何其他臨時任務。

要求：

• 至少擁有會計、金融或相關領域的學士學位並具有專業資格。
• 有會計助理或會計文員經驗。
• 具備基本簿記程序的良好知識。
• 熟悉會計準則、稅法和填寫程序。
• 出色的數學技能和發現數字錯誤的能力。
• MS Excel 的高級等級和會計軟體的良好知識。
• 組織和多任務技能。
• 能夠處理敏感、機密資訊。

津貼和福利

• 附近的公共交通
• 醫療保險
• 有薪培訓和發展

以結果為導向的 IT 管理員和資料安全官負責管理組織的 IT 基礎架構並保護其資料資產。該角色包括監督 IT 部門、升級硬體和軟體、解決問題以及維護高效的網路和伺服器營運。他們確保 IT 基礎設施效能的最佳化，以提高整個公司的系統效率。此外，實施強大的資料安全措施，包括加密和存取控制、進行風險評估並解決漏洞以防止洩漏。該職位需要確保遵守 GDPR 或 HIPAA 等法規，對員工進行 IT 和網路安全最佳實踐培訓，並有效回應安全事件。這種雙重角色創造了一個安全、高效、有彈性的 IT 環境來支援組織目標。

具體職責：

• 監控和維護軟體和硬體的網路和庫存列表
• 監控和維護軟體和硬體的技術更新計劃
• 升級、安裝和配置新的硬體和軟體，以滿足公司目標。
• 實施安全協議和程序以防止潛在威脅。
• 基於最小權限原則建立使用者帳戶並維護存取控制
• 維護所有系統的資訊和網路安全衛生
• 執行診斷測試和調試程序以優化電腦系統。
• 記錄流程以及備份和歸檔資料。
• 開發資料檢索和復原程序。
• 設計和實施高效的最終用戶回饋和錯誤報告系統。
• 隨時了解 IT 管理的最新進展和最佳實務。
• 為新員工創建電子郵件和我們關心。
• 更新和維護 L&D 入口網站。
• 與提供者協調維護和系統問題（3CX、Unifi、EntryPass、WeCare 等）
• 隨時待命，應對辦公室內的任何系統維護或中斷，包括下班時間、週末和公共假期。
• 臨時任務

津貼和福利

• 休閒著裝要求
• 定期團隊活動
• 醫療保險
• 事假
• 開放文化
• 個人發展機會
• 有薪培訓和發展

Job Responsibilities:

• To assist in preparing full set of accounts, monthly financial and management reports;
• To handle data entry and day-to-day accounting functions in relation to accounts receivable, accounts payable, and general ledger.
• To assist in monthly cash flow forecast.
• To assist in the preparation of annual audits and company tax in compliance with the mandatory requirements.
• To perform other related job as assigned by Management from time to time.

Job Requirements:

• At least LCCI/Diploma in Accounting or related qualification.
• At least 3 years of working experience in a similar position.
• Able to handle full set accounts is an added advantage.
• PC literate and good communication skills.
• Good interpersonal skills and able to communicate well with all levels of people.
• Organized, meticulous and can work independently with minimum supervision.
• Possess the ability to prioritise work and meet deadlines.

Perks & Benefits

• Open culture
• Nearby public transport
• Regular team activities
• Personal development opportunities
• Yearly increments and performance bonuses
• Accident insurance coverage
• Parking subsidy

Responsibilities:

• Prepare daily bank reconciliation report.
• Maintain proper record and organisation of filling system.
• Responsible for day-to-day finance and accounts administration tasks.
• Complete weekly bank recon to ensure no discrepancy in banking.
• Check on petty cash returns from branches and issue reimbursement cheque.
• Check on staff expenses claim and input to staff claim template.
• Perform monthly bank statement reconciliation and resolve discrepancy if any.
• Any other ad hoc assignment.

Requirements:

• Possess at least a Bachelor's Degree in Accounting, Finance or related fields with professional qualifications.
• Experienced in Accounting Assistant or Accounting Clerk.
• Possess good knowledge of basic bookkeeping procedures.
• Familiar with accounting standards, tax laws, and filling procedure.
• Excellent math skills and the ability to spot numerical errors.
• Advance level in MS Excel and good knowledge of accounting software.
• Organization and multi-tasking skills.
• Ability to handle sensitive, confidential information.

Perks & Benefits

• Nearby public transport
• Medical insurance
• Paid training and development

工作職責：

• 協助準備全套帳目、每月財務和管理報告；
• 處理與應收帳款、應付帳款和總帳相關的資料輸入和日常會計功能。
• 協助每月現金流量預測。
• 根據強制性要求協助準備年度審計和公司稅。
• 執行管理階層不時指派的其他相關工作。

職位要求：

• 至少擁有 LCCI/會計文憑或相關資格。
• 至少3年類似職位的工作經驗。
• 能夠處理全套帳戶是一個額外的優勢。
• 具備電腦知識和良好的溝通能力。
• 良好的人際溝通能力，能夠與各個層級的人進行良好的溝通。
• 有組織、一絲不苟，能夠在最少的監督下獨立工作。
• 具有決定工作優先順序並按時完成任務的能力。

津貼和福利

• 開放文化
• 附近的公共交通
• 定期團隊活動
• 個人發展機會
• 年度加薪和績效獎金
• 意外險承保範圍
• 停車補助

職責：

• 依照會計原則管理全套帳戶。
• 財務預測和風險分析。
• 現金流管理和稅收。
• 審計財務交易和記錄會計控製程序。
• 跟上金融政策、法規和立法。
• 不時分配的任何其他相關職責。

要求：

• 信用控制與小額現金管理經驗
• 深厚的財務和會計背景
• 優秀的溝通能力
• 注重細節和強大的組織能力
• 熟練使用 MS Excel 和會計軟體
• 在團隊中有效工作的能力
• 會計或金融相關文憑或學位

津貼和福利

• 員工股權
• 佣金和獎金
• 附近的公共交通
• 中心位置
• 彈性的工作時間
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 醫療保險
• 事假
• 休假
• 開放文化
• 個人發展機會
• 有薪培訓和發展
• 遠距工作彈性

Job Description:

1. Maintain accurate records of business development activities, including client interaction, proposals and agreements.
2. Assist on updating client records in system and also job listing.
3. To send the agreement to the new potential client
4. To do follow up call to our clients.

Qualifications & Skills:

• Diploma or Bachelor’s degree in Business Administration, Marketing, or a related field.

• Strong organizational and multitasking skills.

• Excellent communication skills, both written and verbal.

• Proficiency in Microsoft Office (Word, Excel, PowerPoint).

• Ability to work effectively as part of a team.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Flexible working hours
• Personal leave
• Personal development opportunities

職位描述：

1. 維護業務開發活動的準確記錄，包括客戶互動、建議和協議。
2. 協助更新系統中的客戶記錄以及職位清單。
3. 將協議發送給新的潛在客戶
4. 給我們的客戶進行跟進電話。

資格和技能：

• 工商管理、行銷或相關領域的文憑或學士學位。

• 強大的組織能力和多工處理能力。

• 優秀的書面和口頭溝通能力。

• 熟練使用Microsoft Office（Word、Excel、PowerPoint）。

• 作為團隊的一部分有效工作的能力。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 彈性的工作時間
• 事假
• 個人發展機會

About Us
Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand. Join us on this exciting journey as we expand our operations in Malaysia. We're looking for dynamic individuals who share our vision and want to contribute to the next chapter of Bjak's success.

About The Role
We are currently seeking a highly motivated and skilled individual to join our team as a Special Officer to Chairman. As a Special Officer to Chairman, you will play a crucial role in supporting the Chairman in managing their responsibilities and driving strategic initiatives forward. You will work closely with the Chairman to ensure effective communication and alignment between various stakeholders within the organization.

Responsibilities

• Assist the Chairman in preparing for high-level meetings, including researching and gathering relevant information.
• Coordinate and manage the Chairman's calendar, scheduling appointments, and making travel arrangements as needed.
• Provide support in drafting and editing important documents, presentations and reports.
• Act as a liaison between the Chairman and the other executives, employees, clients and external stakeholders.
• Conduct thorough research and analysis on industry trends, competitors and market opportunities.
• Monitor and track progress on key projects and initiatives, ensuring deadlines are met.
• Handle confidential and sensitive information with the utmost discretion and professionalism.
  
  

• Strong-bias for action
• Strong work ethic and willingness to take on any task
• Comfortable working in an extremely fast paced and international environment
• Experience supporting c-suite/senior stakeholders
• Strong project/program management and organizational skills
• Highly organized
• Highly proficient excel skills
• Excellent verbal and written communication skills
• Ability to navigate and embrace ambiguity
• High EQ (Emotional Intelligence)
• 4+ years of full-time work experience with at least 2 years as a Special Officer/Executive Assistant

At Bjak, we offer the opportunity to be part of a fast-growing company at the forefront of innovation in financial services. As the Product Manager, you will play a key role in driving the success of our operations while working in a dynamic, supportive, and collaborative environment.

Joining Bjak offers:

• The chance to make an immediate impact on Bjak’s success in Malaysia.
• A creative and flexible work environment that encourages innovation.
• Competitive compensation, benefits, and opportunities for professional growth.

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Position Overview:

As a Customer Experience Executive, you will be the first point of contact for our valued customers. You will play a critical role in ensuring their satisfaction by providing prompt, courteous, and effective support. This position requires excellent communication skills, a customer-focused attitude, and the ability to resolve inquiries and issues efficiently.

Responsibilities

• Own customer communications from initial contact until resolution, escalating issues to relevant departments as necessary.
• Maintain a high level of product knowledge to assist customers effectively.
• Provide timely and professional assistance to customers via live chats.
• Be the owner of the customer feedback loop to internal functions to help create better products and help improve customer experience.
• Deliver an amazing experience to every customer by going above and beyond their inquiries, feedback, and needs.
• Proactively provide constant feedback to the team on market trends, unmet needs, and opportunities to create impact for our customers.
• Work together as a team to achieve timely turnaround time and quality replies to every customer.
• Stay up to date on company policies, procedures, and product knowledge.
• Contribute to a positive and collaborative work environment.

• Fresh graduates are encouraged to apply.
• 2-3 years of working experience as customer service is a plus point.
• Required language(s): English, Mandarin
• Minimum Diploma/Degree in any field
• High level of attention to details.
• Strong work ethic and willingness to take on any tasks.
• Comfortable working in an extremely fast paced and international environment
• Full Training Provided (Theory & Hands-on training)
• Applicants must be willing to work on rotational shifts including evenings & weekends.
• A positive attitude and a commitment to delivering outstanding service.
• Ability to communicate with customers with a level of empathy.
• Immediate availability is a plus point.
• This role is not open for non-local.

• You will be working in a fast-growing startup that promotes flexible and open culture
• Fast moving, challenging and unique business problems
• Attractive remuneration and performance incentives
• Strong learning and development plans for your career growth
• Great career development opportunities in a growing company
• International work environment and flat organization
• Competitive salary

• Responsible for managing the entire recruitment process, ensuring that the organization successfully attract and integrate top talents successfully into the organization with focus on candidate and employee experience.
• Working closely with Talent Acquisition team from all Bosch Malaysia locations by analyzing company’s hiring needs, sourcing platform and recruitment strategy to ensure a healthy talent pipeline is available in meeting hiring needs.
• Oversee the governance and Key Performance Indicators of talent acquisition processes and evaluate recruiter performance, ensuring adherence to company standards, process quality and best practice implementations.
• Developing and implementing comprehensive onboarding and integration programs that align with the company's values and culture, serving as a point of contact for new hires during their early integration journey in Bosch.
• Responsible on the implementation of employer branding and communication strategies which include content creations, managing social media, fulfilment of employer branding roadmap for Bosch Malaysia

• You handle the daily operation of Småland, the children playground such as registering kids for the playground admission, taking care of the children and ensure their safety during their stay in the playground.
• You ensure good teamwork in the operation of the playroom during the day, which includes toilet needs and taking care of individual children, ensuring that there is a good balance among children per play activity.
• You check and maintain the safety and cleanliness of the playroom according to stated guidelines and checklists together with the cleaners and technical staff.
• You assist to handle emergency cases happening in Småland, such as accidents, incidents or sudden sickness. 
• You ensure safety and evacuation procedures are carried out, such as handling missing children and evacuation in case of fire or emergency announcement.
• You assist to make announcement through the internal paging system when necessary.
• You communicate to the manager on issues, concerns, and incidences with regard to safety and security of the children and ensures the IKEA store is a safe and secure environment at all times for visitors and co-workers.
• You submit a daily Småland report (number of children and results in case of accident) and record information accurately so that the resulting analysis can be used to improve customers’ future shopping experiences.
• You check the availability of toys and videos, ensure these are fully functional and organize the store toys and materials to ensure order in activity areas.
• You assume responsibility for other tasks and projects as they occur

Bjak is transforming financial accessibility in ASEAN by providing affordable and innovative solutions to millions. Headquartered in Malaysia, Bjak operates the largest insurance portal in Southeast Asia, empowering customers to find the best value for their needs. With cutting-edge technology and a commitment to customer-first experiences, Bjak is shaping the future of financial services across the region.

About the Role
The Chief People Officer (CPO) is a cornerstone of Bjak’s executive leadership team, tasked with shaping and sustaining a high-performing, people-centric organization. As the steward of Bjak’s talent and culture, the CPO drives initiatives that enhance employee engagement, organizational effectiveness, and long-term business growth.

We expect our CPO to be the custodian of our values, the architect of our talent strategies, and a trusted advisor to the leadership team. This role demands a seasoned leader with a deep understanding of organizational dynamics, regional labor markets, and a proactive approach to the challenges of a rapidly scaling organization.

• Leadership Mastery: Understand how to shape and lead a global people function, aligning talent strategy with business priorities. You must be comfortable guiding Bjak’s leadership team on workforce planning, succession, and organizational change.
• Strategic Acumen: Develop and execute a people strategy that supports growth while balancing operational excellence. You should have the foresight to anticipate challenges and opportunities in talent acquisition, retention, and organizational development.
• Culture Stewardship: Instinctively know how to nurture and evolve company culture while embedding diversity, equity, and inclusion in everything you do. You’re expected to foster a collaborative and innovative work environment that inspires employees across regions.
• Talent Expertise: Ensure we have the right people, in the right roles, at the right time. You must bring deep expertise in talent attraction, leadership development, and creating pathways for internal growth.
• Compensation and Governance: Have a firm grasp of designing competitive and compliant compensation strategies that reflect our values and attract top-tier talent. You’ll be responsible for ensuring our HR practices align with legal and ethical standards globally.
• Change Agent: Bring proven experience in leading large-scale transformations, from organizational redesign to new technology implementations. You’re expected to navigate change with resilience and empathy, ensuring buy-in at all levels.
• Data-Driven Decision-Making: Leverage analytics and HR technology to monitor workforce performance and inform strategic decisions. You should naturally combine intuition with data to shape your approach.

What We’re Looking For

• 15+ years of progressive HR leadership, with significant experience in senior executive roles.
• A track record of leading HR in high-growth, multinational organizations.
• Deep understanding of regional markets, particularly across ASEAN, and the ability to navigate their complexities.
• Exceptional communication and relationship-building skills, with the gravitas to influence and inspire at the executive level.
• Visionary yet pragmatic mindset, with the ability to balance strategic foresight and hands-on execution.

At Bjak, we believe our people are our greatest asset. Joining as our CPO offers:

• The opportunity to shape the future of a fast-growing organization impacting millions across ASEAN.
• A dynamic and inclusive environment where innovation thrives.
• Competitive compensation, benefits, and growth opportunities.

1. Operations for Warehouse and Transportation

• Oversee warehouse import operation for both AE/RDC.
• Conduct weekly import operation performance with warehouse team.
• Responsible to investigate for any import operation dispute between supplier and warehouse and finding the solutions.
• Manage internal customer import & export enquiries, as well as managing the complaints and claims coming from Warehouse.
• Manage freight forwarders and Inbound and Outbound cost management.
• Monitor & provide system support to warehouse inventory management
• Drive lean management in warehouse.
• Monitor warehouse export booking and forecast.

2. Warehouse Systems and Digitalization projects

• Being SAP WM Module warehouse operations experts and a go to person related to the topic.
• Create and manage warehouse performance dashboards.
• Responsible for Inbound and Outbound reporting and escalation.
• Responsible in developing the digital solution to automate and improve the operation process flow.

3. Managing Key Performance Indicator (KPI)

• Prepare daily, weekly and monthly warehouse KPI report and present it to management.
• Monthly & quarterly forwarder performance review.
• Manage and review forwarders and warehouse monthly performance dispute.
• Prepare warehouse & transport monthly cost analysis and justifications.

4. Transport Management System (TMC)

• Be the contact person for AE/RDC TMC technical support and coordination
• Responsible on the day to day AE/RDC TMC system operation.
   

Your contribution to something big!

This role supports the Country Process Owner (CPO) in standardizing the Operations Bill to Cash (OBC) processes for Robert Bosch Malaysia. Key responsibilities include:

1. Process Standardization: Align local OBC instructions with country-specific guidelines.
2. Customer Support: Address inquiries related to payments, invoices, and billing while guiding internal teams on processes.
3. Monthly Tasks: Prepare Debtor Ageing reports, update bank transactions, and assist with month-end closing.
4. Yearly Responsibilities: Coordinate credit limit revisions, monitor dunning indicators, and liaise with auditors.
5. Debt Management: Develop payment plans for customers, review legal documents for collections, and manage settlements.
6. Project Coordination: Engage in OBC testing, project rollouts, and handle stakeholder inquiries.
7. Additional Duties: Verify key figures, act as an IT partner, and complete other assigned tasks.

As our Billings and Collection Officer you will be responsible for working with our customers to deliver a high-level of customer service ensuring both accurate billing and timely collections are met. You will also support our accounts payable teams at local and international level.

This is more than just collections, working directly with customers, suppliers, and internal staff, here you'll be a vital part of the finance team; being involved in releasing new processes, tools and procedures and utilising your inquisitive mind to expand your skillset and be supported to grow your knowledge and career.

You will be responsible for: 

• Investigating customer queries and disputes 
• Generating customer invoices and statements   
• Uploading invoices to customer portals  
• Implementing and identifying process improvements  
• Ensuring credit notes and discounts are appropriately treated  
• Data entry and processing of customer services  

The Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across Asia Pacific and Australia. Our brands include The Hive, Common Ground and The Cluster, each bringing our community a unique member experience. We build, nurture and expand a community of professionals, serving as a hub for connection and collaboration for businesses.
Our mission is to inspire meaningful connections by building a second home where members become friends, and ideas become reality. We’re looking for people who want to make a meaningful impact on people’s workplace experience and someone who thrives in a collaborative setting. Take the next step in your career, join The Flexi Group’s dynamic team and become a part of the community.

A DAY IN A LIFE OF 

We seek an ambitious, outgoing and personable Community Officer whose values align with our TEAM, standing for Together, Extra-mile, Accountable and Mindful. The Community Officer works closely with the Assistant Community Manager,  Community Manager, Area Manager, Assistant Country Manager, and Country Manager (depending on the structure of your location and country) to ensure the smooth running of the day-to-day business and facilities. The core focus is to deliver and develop an unrivalled member experience by driving community events, creating partnerships and building lasting relationships with members, supporting the team with sales-related activities for their space, and working alongside managers to meet financial goals and targets.

DUTIES AND RESPONSIBILITIES

ADMINISTRATION AND FINANCE

• Support with basic administration and data entry.
• Assist with handling invoices and retrieving data for monthly reports.

MEMBER EXPERIENCE AND OPERATIONS

• Always deliver and ensure a personalised, friendly, and high-quality member experience, demonstrating excellent interpersonal and communication skills.
• Develop relationships with members and proactively understand their needs to bring ideas and recommendations to the table to exceed the expectations of every member, improving the overall member experience. 
• Solve member-related issues to help foster a collaborative community.
• Support with members moving in and out, for example carrying boxes, supporting with IT, helping to set up rooms etc.
• Ensure overall cleanliness and upkeep of the space is up to standard, checked by the Location Manager, including basic maintenance, dusting, utensil washing, spot cleaning, cleaning the bathroom, cleaning up spills, keeping the pantry stocked and tidy etc.  
• Support with responding to quality control checks and solving issues immediately.
• Supporting and liaising with the New Projects team regarding maintenance and space improvements based on members' feedback and keen observation.
  

SALES

• Conduct location tours for potential members and pass on leads to the senior team to support meeting sales targets. 

CONTENT AND EVENTS

• Attend and support internal events and be a representative of your location.
• Create and execute events relating to the communities interests, with support from the senior and events team. 
• Escalate leads for collaboration and partnerships for events to the Manager.
• Support your team on social media pages (IG stories, Facebook posts, etc.) and create engaging content.
• Assist with capturing up-to-date imagery showcasing the office spaces, events and community for social media.
• Responsible for keeping calendars and notice boards updated.

PEOPLE

• Assist with onboarding and training new team members.
• Actively work and develop on your own growth to better yourself for you, your team and the business.

• 1-2 years of work experience in customer service, events, business operations, sales would be an advantage. Fresh graduates will also be considered
• University Degree holder preferred
• Ability to connect well with people; friendly and approachable
• Possess strong communication and presentation skills
• Exceptional organisational and multitasking skills
• Reliable and self-driven, has the ability to work with teams and independently
• Experience in Google Drive and Excel sheets would be an advantage
• Must be a native English speaker, any additional languages is a plus

• Competitive salary reflective of your growth
• Variety of discounts across our growing industry partners
• A comprehensive training academy to support your growth and longevity with us
• Education allowance to support external training 
• A fun, dynamic working environment, working with a diverse, world-class team
• Regular team and community events based on our four event pillars; Business, Community-building, Entertainment and Wellness
• An extra day of leave to celebrate your birthday
• An annual dedicated day to volunteer at a charity of your choice
• Two days Flexcation a year, used to extend your time away by working in any of The Flexi Group locations