角色與職責

• 負責線上市場（Lazada、Shopee、PG Mall、TikTok 等）電子商務活動的日常執行和實施（訂單處理、包裝、產品清單、促銷機制、促銷定價、活動橫幅管理） ）。
• 規劃新產品和現有產品的上傳。確保所有產品上傳均完整併附有完整描述。
• 追蹤庫存水準和產品移除（如有必要）。
• 監控線上促銷、線上活動成果和行銷活動的持續績效，提出變革和改進建議。
• 根據業務洞察（例如廣告支出、排名目標、印象、用戶參與轉換率、流量等）進行研究和分析數據
• 及時處理銷售訂單和客戶詢問。
• 處理線上客戶服務。專業管理客戶期望並解決客戶問題和投訴。確保每個客戶問題均由相關方跟進並完成。
• 檢查並上傳客戶的評論和評分。
• 透過各種電子商務市場管理和建立線上分銷管道。
• 對競爭對手及其交易條件進行臨時研究；
• 分析與銷售相關的數據以預測未來的銷售和庫存需求。
• 任何其他臨時任務均由管理層不時指派。

技能和資格

• 擁有行銷、商業或相關領域的文憑或學士學位者優先
• 擁有管理 TikTok、Shoppee 和 Lazada 帳號的經驗
• 對相關市場的社群媒體趨勢以及基於語言的內容有很強的感知力
• 熟練使用社群媒體管理和分析工具
• 對社群媒體行銷概念和最佳實踐有深刻的理解
• 作為數位行銷人員或在任何行業中擔任任何社交媒體行銷相關角色的經過驗證的工作經驗是一個額外的優勢。
• 能夠提供創意內容（文字、圖像和影片）
• 性格：溝通能力強，樂於探索新事物，積極主動，學習能力強
• 良好的馬來語和英語書面和口語能力
• 足智多謀，自我激勵，能夠在最少的監督下獨立工作。

津貼和福利

• 佣金和獎金
• 休閒著裝要求
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

Job Description :

Role Description

1. Fully understand the technical concepts being offered by the Group of Companies (GoC) in Green Energy Solutions (GES) (i.e. Renewable Energy, Energy Efficiency, Energy Storage, Electric Mobility, etc.) especially Solar PV Systems, Battery Energy Storage Systems (BESS), EV charging infrastructure, etc.
2. Participate in proposal preparation, quotation, costing process/evaluation (if applicable) and participate in tender preparation and communicate with customer clearly in person and via official communication channels.
3. To efficiently & effectively develop, manage and monitor investment projects such as GES (RE/EE/EV) investments for GoC (exclusively for Solar PPA/EE EPC only).
4. Maintain/manage a good relationship with Key Account Client (KAC) and help work closely with Project Team to resolve operational related matters (when necessary) to ensure a high performance level is constantly maintained with KAC to position the GoC for obtaining more constant project leads which will be converted to sales revenue.
5. Develop new relationship with potential new Key Account Client (KAC) by engaging on educating/perform marketing activities (i.e. New Product/Technology or Case Study presentation) to develop business opportunities (i.e. new project to solve specific technical problem with the GoC’s technological solution). The end goal is to secure the potential KAC to be a permanent KAC after securing a project which contributes to the Group’s revenue and profitability.
6. To understand the concept of promoting the GES solutions (offered by GoC) for different types of application across different industries. (For any assistance, employee shall seek training needs from supervisor or company subject experts (internally/externally).
7. Gather customer business short/medium/long term needs/requirements to tailor the right solution with GoC’s products & solutions to help the customer succeed in its project goals.
8. To be aware of company’s/department’s Annual KPI (i.e. target revenue and profit) and stay on track. To discuss on solutions and challenges at any time to ensure alignment with all stakeholders to achieve KPI.
9. To be aware of and counter the competitor’s threats in the market by educating the customer on GoC's key values and benefits during face to face presentation or during tendering.
10. To always ensure that the key line of communication between client and GoC’s representatives is clear and declared as soon as possible (even when there are changes), this includes being the intermediary between the Project Team/Legal Team and the Client.
11. Facilitate & discuss (with internal departments) strategy during tendering and Asset Management in order to meet the client goals (i.e. project delivery timeline, tender target price, technical solutions, client expectations, QHSE goals, etc.) 
12. To always be up to date on the latest Strength/Weaknesses/Opportunity/Threats (SWOT) and engage with internal peers to help educate others on GoC’s key values and benefits in all its offerings when compared to external competitors.
13. Update project status on a weekly basis in the tracking system as well as update the Supervisor/Manager on the current status of each Asset to Manage and/or Tender/Quotation being prepared.
14. To research (latest industry trends, electricity industry regulations, etc.) and share knowledge on any changes required on GoC solutions for various applications with different clients and market segments when external law, regulations, environment, competitor activity develops against the GoC’s status quo.
15. To perform & manage any other ad-hoc duties/tasked matters as assigned by the supervisor/management/manager.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Flexible working hours
• Casual dress code
• Regular team activities
• Medical insurance

我們正在尋找一位充滿活力、注重結果的銷售主管加入我們的團隊。作為銷售主管，您將在推動銷售成長和擴大客戶群方面發揮關鍵作用。您將負責識別和尋求新的商機、管理客戶關係並實現銷售目標。

• 誘人的佣金
• 強化學習的機會
• 友善的同事
• 節日慶典假

職責：

• 履行日常工作職責，例如執行電話行銷電話、確保預約、推銷銷售演示以及跟進客戶和日常活動更新的資料輸入。
• 成為充滿活力的團隊的一部分，透過滲透新市場來增加組織的市場份額，這可能有助於實現收入、永續性和獲利目標。
• 透過成功管理銷售團隊來實現成長並實現銷售目標。
• 設計和實施策略性銷售計劃，擴大公司的客戶群並確保其強大的影響力。
• 透過與客戶合作並了解他們的需求，建立和促進強大、持久的客戶關係。
• 負責在銷售過程中和售後提供技術支援。
• 識別新興市場和市場變化，同時充分了解新產品和競爭狀況。
• 與跨部門合作並與各級人員密切討論，以確保滿足客戶的期望和目標。
• 代表公司參加展覽或會議。
• 定期提交每週/每月銷售報告並根據指定的時間表預測銷售預測。
• 為團隊努力做出貢獻，並在需要時協助執行任何臨時任務。

要求：

• 強大的人際交往和溝通技巧，可與客戶建立融洽的關係並有效地呈現訊息。
• 出色的談判和成交技巧。
• 自我激勵和目標驅動，對銷售充滿熱情。
• 能夠獨立工作並作為團隊的一部分。
• 擁有自己的交通工具並願意出差
• 候選人必須至少擁有文憑、高級/高級/研究生文憑、-學士學位、研究生文憑、專業學位、碩士學位，任何領域。
• 能夠熟練地用英語、馬來語和普通話進行交流將是一個額外的優勢。
• 具有強大的團隊合作精神，具有出色的人際交往和溝通能力，並且對演講充滿信心。
• 鼓勵應屆畢業生申請。有經驗的人會更有優勢。

加入我們的團隊擔任銷售主管，透過推動銷售成長和建立牢固的客戶關係為我們的成功做出貢獻。我們在充滿活力和支持性的工作環境中提供有競爭力的薪資、佣金結構和職業發展機會。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 休閒著裝要求
• 免費小吃/歡樂時光
• 事假

職位說明 ：

角色描述

1. 充分了解公司集團 (GoC) 在綠色能源解決方案 (GES)（即可再生能源、能源效率、儲能、電動車等）方面提供的技術概念，特別是太陽能光伏系統、電池儲能係統 (BESS) ）、電動車充電基礎設施等
2. 參與提案準備、報價、成本會計流程/評估（如果適用）並參與標書準備，並親自和透過官方溝通管道與客戶進行清晰的溝通。
3. 有效率、有效地開發、管理和監控投資項目，例如 GoC 的 GES (RE/EE/EV) 投資（僅適用於太陽能 PPA/EE EPC）。
4. 維持/管理與大客戶客戶 (KAC) 的良好關係，並幫助與專案團隊密切合作解決營運相關問題（必要時），以確保與 KAC 持續保持高績效水平，從而使 GoC 獲得更穩定的專案領導並將其轉換為銷售收入。
5. 透過參與教育/開展行銷活動（即新產品/技術或案例研究演示），與潛在的新大客戶客戶(KAC) 建立新關係，以開發人員機（即利用GoC 技術解決方案解決特定技術問題的新項目） 。最終目標是在獲得有助於集團收入和盈利能力的項目後，確保潛在的 KAC 成為永久的 KAC。
6. 了解不同產業的不同類型應用程式推廣 GES 解決方案（由 GoC 提供）的概念。 （如需任何協助，員工應向主管或公司主題專家（內部/外部）尋求培訓需求。
7. 收集客戶業務短期/中期/長期需求/要求，利用 GoC 的產品和解決方案客製化正確的解決方案，幫助客戶成功實現其專案目標。
8. 了解公司/部門的年度KPI（即目標收入和利潤）並保持在正軌上。隨時討論解決方案和挑戰，以確保與所有利害關係人保持一致以實現 KPI。
9. 透過在面對面演示或招標期間向客戶介紹 GoC 的關鍵價值和優勢，了解並應對競爭對手在市場上的威脅。
10. 為了始終確保客戶和 GoC 代表之間的關鍵溝通管道清晰並儘快聲明（即使有變化），這包括充當專案團隊/法律團隊和客戶之間的中介。
11. 在招標和資產管理期間促進和討論（與內部部門）策略，以滿足客戶目標（即專案交付時間表、投標目標價格、技術解決方案、客戶期望、QHSE 目標等）
12. 始終了解最新的優勢/劣勢/機會/威脅 (SWOT)，並與內部同行合作，幫助其他人了解 GoC 與外部競爭對手相比的所有產品的關鍵價值觀和優勢。
13. 每週在追蹤系統中更新專案狀態，並向主管/經理更新每個要管理的資產和/或正在準備的投標/報價的當前狀態。
14. 當外部法律、法規、環境、競爭對手活動不利於GoC 現狀時，研究（最新行業趨勢、電力行業法規等）並分享針對不同客戶和細分市場的各種應用的GoC 解決方案所需的任何變化的知識。
15. 執行和管理主管/管理階層/經理指派的任何其他臨時職責/任務事項。

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 彈性的工作時間
• 休閒著裝要求
• 定期團隊活動
• 醫療保險

Responsibilities

• Preparation and ensure accurate and timely reporting of monthly, quarterly and yearly consolidation financial and management reports, including regulatory reporting;
• Supervise and allocate tasks for continuous improvement in financial and management reporting processes;
• Ensure compliance with statutory regulatory requirements and applicable accounting standards;
• Provide additional financial accounting support and analysis to the Group;
• Assist in preparation of annual budget, cash flow management and costs control of the Group;
• Establish, review and enforce continuous improvement on adequacy and effectiveness of the Group’s risk management and internal controls system;
• Coach the team members, providing guidance to achieve their key performance indicators;
• Formulate and enhance standard operating procedures to identify hidden risk or non-compliance; 
• Liaison with external parties i.e. Auditors, Company Secretary, Tax Agent, Bankers, Lawyers and Local Authorities on related matters;
• Undertake ad-hoc projects

Requirements

• Bachelor's degree in Accounting/Finance or a professional certification from a recognized accounting organization.
• A minimum of 6-8 years of relevant experience, including regional exposure in Southeast Asia or the broader Asia region, and/or experience with public listed companies, with at least 2-3 years in a managerial role.
• In-depth understanding of accounting standards, group consolidation, and taxation, preferably with some background in external auditing.
• Strong analytical, communication, and leadership abilities, with a proven ability to work hands-on with team members.
• Proficiency in both written and spoken English

1. Free Parking: Say goodbye to parking stress, enjoy free parking spots just for you, right at our doorstep!
2. Casual Attire: No need for stuffy suits here! Dress comfortably every day. (If you have an appointment or are meeting with clients, be sure to dress to impress!)
3. Vending & Coffee Machines: Craving a snack or a caffeine boost? Our vending and coffee machines are always ready to keep you fueled and happy!
4. Store Credit: Love our products? Great news—you'll get store credit to treat yourself to your favorites!
5. Open Culture: Join a team that values transparency, collaboration, and open communication—your voice matters!
6. Medical Insurance: Your health is important to us, and we provide medical insurance to ensure you’re covered!
7. Personal Development Opportunities: We believe in continuous learning and growth—take advantage of opportunities to develop your skills and advance your career!

Responsibilities

• Preparation and ensure accurate and timely reporting of monthly, quarterly and yearly consolidation financial and management reports, including regulatory reporting;
• Supervise and allocate tasks for continuous improvement in financial and management reporting processes;
• Ensure compliance with statutory regulatory requirements and applicable accounting standards;
• Provide additional financial accounting support and analysis to the Group;
• Assist in preparation of annual budget, cash flow management and costs control of the Group;
• Establish, review and enforce continuous improvement on adequacy and effectiveness of the Group’s risk management and internal controls system;
• Coach the team members, providing guidance to achieve their key performance indicators;
• Formulate and enhance standard operating procedures to identify hidden risk or non-compliance; 
• Liaison with external parties i.e. Auditors, Company Secretary, Tax Agent, Bankers, Lawyers and Local Authorities on related matters;
• Undertake ad-hoc projects

Requirements

• Bachelor's degree in Accounting/Finance or a professional certification from a recognized accounting organization.
• A minimum of 6-8 years of relevant experience, including regional exposure in Southeast Asia or the broader Asia region, and/or experience with public listed companies, with at least 2-3 years in a managerial role.
• In-depth understanding of accounting standards, group consolidation, and taxation, preferably with some background in external auditing.
• Strong analytical, communication, and leadership abilities, with a proven ability to work hands-on with team members.
• Proficiency in both written and spoken English

1. Free Parking: Say goodbye to parking stress, enjoy free parking spots just for you, right at our doorstep!
2. Casual Attire: No need for stuffy suits here! Dress comfortably every day. (If you have an appointment or are meeting with clients, be sure to dress to impress!)
3. Vending & Coffee Machines: Craving a snack or a caffeine boost? Our vending and coffee machines are always ready to keep you fueled and happy!
4. Store Credit: Love our products? Great news—you'll get store credit to treat yourself to your favorites!
5. Open Culture: Join a team that values transparency, collaboration, and open communication—your voice matters!
6. Medical Insurance: Your health is important to us, and we provide medical insurance to ensure you’re covered!
7. Personal Development Opportunities: We believe in continuous learning and growth—take advantage of opportunities to develop your skills and advance your career!

Responsibilities

• Preparation and ensure accurate and timely reporting of monthly, quarterly and yearly consolidation financial and management reports, including regulatory reporting;
• Supervise and allocate tasks for continuous improvement in financial and management reporting processes;
• Ensure compliance with statutory regulatory requirements and applicable accounting standards;
• Provide additional financial accounting support and analysis to the Group;
• Assist in preparation of annual budget, cash flow management and costs control of the Group;
• Establish, review and enforce continuous improvement on adequacy and effectiveness of the Group’s risk management and internal controls system;
• Coach the team members, providing guidance to achieve their key performance indicators;
• Formulate and enhance standard operating procedures to identify hidden risk or non-compliance; 
• Liaison with external parties i.e. Auditors, Company Secretary, Tax Agent, Bankers, Lawyers and Local Authorities on related matters;
• Undertake ad-hoc projects

Requirements

• Bachelor's degree in Accounting/Finance or a professional certification from a recognized accounting organization.
• A minimum of 6-8 years of relevant experience, including regional exposure in Southeast Asia or the broader Asia region, and/or experience with public listed companies, with at least 2-3 years in a managerial role.
• In-depth understanding of accounting standards, group consolidation, and taxation, preferably with some background in external auditing.
• Strong analytical, communication, and leadership abilities, with a proven ability to work hands-on with team members.
• Proficiency in both written and spoken English

1. Free Parking: Say goodbye to parking stress, enjoy free parking spots just for you, right at our doorstep!
2. Casual Attire: No need for stuffy suits here! Dress comfortably every day. (If you have an appointment or are meeting with clients, be sure to dress to impress!)
3. Vending & Coffee Machines: Craving a snack or a caffeine boost? Our vending and coffee machines are always ready to keep you fueled and happy!
4. Store Credit: Love our products? Great news—you'll get store credit to treat yourself to your favorites!
5. Open Culture: Join a team that values transparency, collaboration, and open communication—your voice matters!
6. Medical Insurance: Your health is important to us, and we provide medical insurance to ensure you’re covered!
7. Personal Development Opportunities: We believe in continuous learning and growth—take advantage of opportunities to develop your skills and advance your career!

職責

• 準備並確保準確、及時地報告月度、季度和年度合併財務和管理報告，包括監管報告；
• 監督和分配任務，以持續改善財務和管理報告流程；
• 確保遵守法定監管要求和適用的會計準則；
• 為集團提供額外的財務會計支援和分析；
• 協助編製集團年度預算、現金流量管理及成本控制；
• 建立、檢討並持續改善本集團風險管理和內部控制系統的充分性和有效性；
• 指導團隊成員，提供指導以實現他們的關鍵績效指標；
• 制定和完善標準作業程序，以識別隱藏風險或違規行為；
• 就相關事宜與外部各方（即審計師、公司秘書、稅務代理人、銀行家、律師和地方當局）聯絡；
• 承接臨時項目

要求

• 會計/金融學士學位或認可會計組織的專業認證。
• 至少 6-8 年相關經驗，包括在東南亞或更廣泛的亞洲地區的區域經驗，和/或上市公司的經驗，並至少有 2-3 年的管理職位。
• 深入了解會計準則、集團合併和稅務，最好是一些外部審計背景。
• 強大的分析、溝通和領導能力，具有與團隊成員實際合作的能力。
• 熟練英語書面和口語

1. 免費停車：告別停車壓力，享受專為您提供的免費停車位，就在我們家門口！
2. 休閒裝：這裡不需要悶熱的西裝！每天穿著舒適。 （如果您有約會或會見客戶，請務必穿著得體，給人留下深刻印象！）
3. 自動販賣機和咖啡機：想吃零食還是喝點咖啡？我們的自動販賣機和咖啡機隨時準備好讓您保持活力和快樂！
4. 商店信用：喜歡我們的產品嗎？好消息 - 您將獲得商店積分來犒賞自己最愛的商品！
5. 開放文化：加入一個重視透明度、協作和開放溝通的團隊—您的聲音很重要！
6. 醫療保險：您的健康對我們很重要，我們提供醫療保險以確保您得到保障！
7. 個人發展機會：我們相信持續學習和成長—利用機會發展您的技能並推進您的職業生涯！

Join our team as a Mechanical Design Engineer, where you'll play a key role in delivering engineering solutions across mechanical, controls, hydraulic, fire, and fuel services. Your expertise will guide projects from initial feasibility and scoping through design, site inspection, commissioning, and facilities management. You'll also support the lead fire and hydraulic engineer and provide presales support as needed.

Candidates from engineering consultancy background or those with experience in critical infrastructure are welcomed to apply!

What will you do: 

• Lead engineering efforts across mechanical, controls, hydraulic, fire, and fuel systems, while supporting other disciplines as needed. 
• Utilize Revit-MEP BIM for design production and review. 
• Develop energy modeling to enhance project efficiency. 
• Manage design consultants to ensure compliance with NEXTDC specifications. 
• Create detailed scope and brief documents tailored to specific areas of expertise. 
• Conduct Total Cost of Ownership analyses and offer strategic recommendations. 
• Oversee construction site inspections and commissioning, while providing ongoing facilities management support.
• Perform concept & schematic design and/or review  
• Perform detail design and/or review  
• Provide support to the Sales team as required 

Mechanical Design Engineer, doing HDD component, assembly and system level engineering, documentation, test and qualification.

Mechanical Design Engineer, doing HDD component, assembly and system level engineering, documentation, test and qualification.

• To work with our product design manager/ managing director
• Designing app pages, features, buttons, layouts, etc
• Designing website pages, features, buttons, layouts, etc
• Designing marketing or promotional material
• Converting design files into ones suited for back-end developers
• Helping us design the best user experience for the website and our Mobile Application
• Suggest to improve software/application user experience
• To design marketing tools such as email templates, social media posts, banners, etc.
• To work with the marketing, business or psychology department when necessary
• If needed, designs for social media tools for our website and or mobile application

• To work with our product design manager/ managing director
• Designing app pages, features, buttons, layouts, etc
• Designing website pages, features, buttons, layouts, etc
• Designing marketing or promotional material
• Converting design files into ones suited for back-end developers
• Helping us design the best user experience for the website and our Mobile Application
• Suggest to improve software/application user experience
• To design marketing tools such as email templates, social media posts, banners, etc.
• To work with the marketing, business or psychology department when necessary
• If needed, designs for social media tools for our website and or mobile application

• To work with our product design manager/ managing director
• Designing app pages, features, buttons, layouts, etc
• Designing website pages, features, buttons, layouts, etc
• Designing marketing or promotional material
• Converting design files into ones suited for back-end developers
• Helping us design the best user experience for the website and our Mobile Application
• Suggest to improve software/application user experience
• To design marketing tools such as email templates, social media posts, banners, etc.
• To work with the marketing, business or psychology department when necessary
• If needed, designs for social media tools for our website and or mobile application

Key Responsibilities:

1. Strategic Planning:

• Develop and implement PR and marketing strategies that align with business goals.
• Manage the department's annual budget and resources with the Group Head of Department.

2. Media Relations:

• Build and maintain relationships with journalists, editors, influencers, and media professionals.
• Coordinate press releases, media pitches, and press kits. 

3) Content Creation:

• Lead the creation of high-quality content for various platforms, ensuring alignment with brand guidelines.

4) Marketing Campaigns:

• Plan and execute integrated marketing campaigns with the marketing team.
• Monitor and analyze campaign performance to maximize ROI.
• Utilize marketing tools to streamline workflows.

5) Crisis Communication:

• Develop and maintain crisis communication plans for timely responses to PR issues.
• Coordinate internal communication during crises and handle user queries and complaints. 

6) Brand Management:

• Ensure consistent brand messaging across all channels.
• Collaborate with the creative team to develop branding materials. 

7) Event Coordination:

• Plan and manage company events and industry participation.
• Represent the company at events and engage with stakeholders.

8) Stakeholder Communication:

• Coordinate with internal teams to ensure cohesive communication.
• Develop internal communication materials, like newsletters and announcements.

9) Analytics and Reporting:

• Track and analyze PR and marketing efforts.
• Prepare regular performance reports for management.

9) Vendor Management:

• Liaise with government agencies, local authorities, media, and other relevant parties.
• Manage relationships with external vendors to ensure quality deliverables.

10) Other Duties:

• To comply with Quality Management, Environmental Management, and Occupational Health & Safety procedures.
• Stay informed about industry trends and best practices.
• Manage social media platforms (FB, IG, Twitter, TikTok) and respond to user complaints.
• Perform additional tasks as directed by the Group Head of Department and Management.

Requirements:

• Bachelor's degree in Public Relations, Communications, Marketing, Journalism, or a related field. Advanced degrees or relevant certifications are a plus.
• A minimum of 5 years of experience in public relations, marketing communications, or a related field.
• Demonstrated success in developing and implementing PR and marketing communication strategies.
• Exceptional written and verbal communication skills, with experience crafting compelling and engaging content.
• Strong project management skills, with the ability to manage multiple tasks, deadlines, and stakeholders.
• Experience in crisis communication and media relations, with a proven ability to navigate challenging situations.
• Proficiency with digital marketing tools, social media platforms, and content management systems.
• Ability to work collaboratively with cross-functional teams and manage external partnerships effectively.
• Experience with event planning, coordination, and execution.
• A strong network of media contacts is desirable.
• Ability to work effectively in a fast-paced environment, manage multiple projects simultaneously, and meet tight deadlines.
• Experience with analytics tools (e.g., Google Analytics, Facebook Insights) to track and analyze campaign performance.

Additional Requirements: 

• Portfolio showcasing previous creative designs, marketing communication campaigns and writing samples of press releases. 
• Strong organizational and project management skills. 
• Flexible and adaptable with a proactive attitude towards learning and self-development. 
• Ability to work independently as well as collaborate effectively within a team environment.

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand. Join us on this exciting journey as we expand our operations in Malaysia. We're looking for dynamic individuals who share our vision and want to contribute to the next chapter of Bjak's success.

About The Role

We are in search of an accomplished Product Manager with a fervor for crafting customer-centric products. Join our dynamic and fast-paced environment, collaborating with cross-functional teams to conceive, create and launch products that align with the company's vision and strategy.

Key Responsibilities:

• Cultivate a profound understanding of the customer experience, identifying product gaps and devising innovative solutions to bolster market share, enhance customer journey and fuel growth.
• Garner support for the product vision internally and externally, cultivating strong relationships with key partners.
• Formulate pricing and positioning strategies for products.
• Translate the product strategy into meticulous requirements and prototypes.
• Prioritize and define product activities, considering their impact on the business and customers.
• Collaborate closely with engineering teams to ensure swift time-to-market and resource optimization.
• Spearhead product launches, coordinating efforts with the public relations team, executives, fellow product management colleagues.
• Assess promotional plans to ensure alignment with the product line strategy and effective message conveyance.
• Champion the product, serving as its evangelist to heighten awareness and comprehension.
• Represent the company by engaging with customers, seeking feedback on company products and services.

• Demonstrated experience in product management or as an associate product manager.
• A proven track record of successfully managing all facets of a product's lifecycle.
• Proficiency in devising product and marketing strategies, with an adeptness in articulating recommendations to executive leadership.
• A solid technical background with hands-on experience or comprehension of software development and web technologies.
• Exceptional problem-solving abilities, coupled with a willingness to dive into tasks.
• Proficiency in collaborating with cross-functional teams within a matrix organizational structure.
• Superb written and verbal communication skills.
• Preferably, an MS/BS degree in Computer Science, Engineering, or a related field.

At Bjak, we offer the opportunity to be part of a fast-growing company at the forefront of innovation in financial services. As the Product Manager, you will play a key role in driving the success of our operations while working in a dynamic, supportive, and collaborative environment.

Joining Bjak offers:

• The chance to make an immediate impact on Bjak’s success in Malaysia.
• A creative and flexible work environment that encourages innovation.
• Competitive compensation, benefits, and opportunities for professional growth.

• Lead the Operations & Maintenance (O&M) aspects of the Interconnection Facility (IF) for Utility-Scale Solar projects.
• Design and implement an effective maintenance plan on medium and high voltage systems as well as related power quality/telecontrol/telemetering/ICT system.
• Present O&M perspective in reviewing relay protection scheme and control design during construction and operation phase.
• Serve as an expert on transmission-related market design and regulatory issues, monitor key developments, and provide recommendations in these areas.
• Setup and lead a technical team consist of engineer and chargeman to respond to electrical breakdown at Interconnection Facility (IF) while ensuring compliance on Service Level Agreement.
• Communicate effectively with authorities, engineering consultants, competent persons, contractors, vendors and clients during projects phase and service warranty period.
• Develop maintenance procedures related to 6.6kV up to 132kV equipment while ensuring compliance with Health, Safety, and Environment legislation.
• Review project technical information and installation quality prior to Defect Liability Period and service warranty.
• Verify all the maintenance outcomes performed by technicians and contractors. Ensure that the countermeasures applied are in accordance with the standards, procedures and specifications allowed.
• Gather information on design failure, installations quality, or materials quality issue, and provide constructive feedback to Project Management team for future improvements.

• Possess at least 7 years of working experience in the development or operation of Interconnection Facility (IF) up to 132kV.
• Possess a Bachelor's Degree in Electrical Engineering or equivalent, or
• Certified competent person by Suruhanjaya Tenaga in 33kV or 132kV discipline.
• Expert in protection co-ordination studies and configuration of major relay brands approved for by TNB for Utility-Scale Solar Interconnection Facility.
• Experience with commissioning SAT/FAT activities including secondary injection test.
• Experience in secondary and primary designs of medium and high voltage equipment, including protection, metering, automation, power quality, and ICT.
• Excellent analytical, problem solving and decision-making skills.
• Customer oriented, independent, and good interpersonal skills.
• Good in communication, and excellent verbal and written in Bahasa Malaysia and English.
• Able to work on weekend and public holiday if required.
• Possess valid driving license D, and able to travel to remote areas.

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Position Summary:
We are seeking a highly skilled and driven Investment Portfolio Manager to oversee and optimize investment portfolios by conducting thorough market research, financial modeling, and strategy implementation. This role involves identifying investment opportunities, managing risks, and ensuring portfolio performance aligns with organizational objectives. The ideal candidate will bring experience from equity research, investment banking, hedge funds, private equity, or related fields, coupled with a strong foundation in financial analysis and valuation.

Key Responsibilities:

Portfolio Management:

• Develop and implement tailored investment strategies to maximize returns within the defined risk framework.
• Regularly review and adjust portfolio allocations in response to market trends and opportunities.
• Manage day-to-day asset trading and ensure alignment with strategic goals.

Research and Analysis:

• Conduct detailed industry and company-specific research, including due diligence and channel checks.
• Build and maintain advanced financial models for company valuation and performance tracking.
• Report on economic, industry-specific, and market developments to inform investment decisions.

Relationship Management:

• Build and maintain relationships with sell-side analysts, sales representatives, and research associates.
• Attend conferences and industry events to expand knowledge and networks.
• Support communication with clients, stakeholders, and internal teams, delivering clear and insightful recommendations.

Risk and Compliance:

• Identify and mitigate risks associated with portfolio assets.
• Ensure compliance with relevant regulatory and ethical standards.
• Uphold the highest levels of professionalism, integrity, and excellence in all tasks.

Innovation and Strategy:

• Assist in creating and innovating unique investment strategies based on emerging trends.
• Participate in developing solutions that contribute to broader organizational goals, including sustainability and technological advancements.

Performance Monitoring and Reporting:

• Track portfolio performance and prepare detailed reports for internal and external stakeholders.
• Contribute to quarterly and annual updates, providing insights on risk, opportunities, and investment adjustments.

Qualifications and Skills:

• Bachelor’s degree in Business Administration, Finance, Economics, or a related field (CFA or MBA is a plus).
• Minimum 1+ years of experience in equity research, investment banking, hedge funds, private equity, or a similar role.
• Advanced financial modeling and business analysis skills.
• Strong understanding of financial markets, investment strategies, and valuation methodologies.
• Exceptional analytical, critical thinking, and decision-making skills.
• Proficiency in financial software and tools for research and modeling.

Preferred:

• Experience in managing client relationships and communicating complex concepts effectively.
• Familiarity with regulatory frameworks and compliance requirements.
• Entrepreneurial mindset and ability to adapt in a dynamic environment.
• Knowledge of tax implications of investment decisions and portfolio adjustments.

• Competitive salary and performance bonuses.
• A collaborative, high-performance work environment focused on innovation and impact.
• Fast moving, challenging and unique business problems
• Strong learning and development plans for your career growth
• International work environment and flat organization
• Flexible working hours & arrangement, Casual work attire

NIQ Customer Support team is focusing on building positive customer experiences by offering outstanding customer-centric servicing and support to uncover insights on consumer buying behavior, in a timely and consistent manner. This role drives loyalty and empowerment to enhance our customers' use of our data and tools through specialty expertise, engagement, and solutioning.

Responsibilities

• Support team in managing in-market complex customer queries, build apt hypothesis and bring prompt resolution with data support and effective communication.
• Work closely with in-market Consulting, Analytics & Insights team, Operations and Data Science, Global customer Service Centre to ensure all work is connected to client business issues and is delivered according to established timelines and in a way that contributes to driving client outcomes.
• Create an environment to encourage and drive solution mindset and to leverage best practices.
• Enhance servicing efficiencies through planning and execution of client engagement model to attain acceptable client (NPS) satisfaction scores.
• Measure emerging issues and quality trends, flag out areas of improvement regularly, and share with respective teams for improvement.

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand. Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

This role focuses to perform the HR services-related tasks (eg. HR administrative, recruitment, learning/training development, HR service desk etc.) in timely manner. Candidate should be able to think out of the box and challenge the existing process to ensure continuous improvement.

• Establish a strong rapport with hiring managers to understand their strategic staffing needs and fill vacancies in a timely manner.
• Work with hiring managers to develop job descriptions and requirements, post advertisements in a variety of job platforms
• Review online applications, evaluate qualifications of both internal and external candidates, conduct interviews to analyse candidate experience and fit, coordinate pre-employment tests as needed, verifying references.
• Manage candidate interview results and selection decision with hiring manager. Provide candidates feedback on interview results as appropriate.
• Complete reference check and background checks on selected candidates, as requested.
• Liaise between new hires and human resources, ensuring submission of all documentation required.
• Be proactive, think strategically, and network early in search of stellar candidates for all positions.
• Recommend system improvements to current recruitment processes to ensure streamlined, cost effective, high quality services are provided to hiring managers.
• Track applicant flow, maintain pipeline of qualified candidates for future consideration, help collect and analyse recruitment data.
• Build and maintain database of qualified professionals to rapidly respond to talent management needs.
• Represent Bjak with professionalism, enthusiasm and energy to sell the organization to prospective candidates.
• Conduct informational interviews with potential candidates. Solicit and prioritize internal referrals.
• Proactive use of social media, Facebook, Linkedin etc.

• Bachelor's degree or relevant experience HR Certification, ideally Bachelor’s Degree in Human Resources/Business/Social Sciences/Psychology field
• Bi-lingual proficiency in Bahasa Malaysia and English
• Quality driven – in communications and all system transactions
• 5+ years' experience in Human Resources
• Strong recruiting and demonstrated ability to improve talent acquisition strategies
• Demonstrated expertise training managers and employees
• Strong organizational, critical thinking and communications skills
• Attention to detail and good judgement

At Bjak, we offer the opportunity to be part of a fast-growing company at the forefront of innovation in financial services. As the Marketing Manager – Malaysia, you will play a key role in driving the success of our Malaysian operations while working in a dynamic, supportive, and collaborative environment.

Joining Bjak offers:

• The chance to make an immediate impact on Bjak’s success in Malaysia.
• A creative and flexible work environment that encourages innovation.
• Competitive compensation, benefits, and opportunities for professional growth.

Reporting to Head of Sales Excellence of Region AA, you will play an important role of providing the analysis on how we can make our distribution in the market becomes more effective and efficient. You will need to come up with a model and framework on how we want to expand our distribution in the region that can support our long-term growth target.

The distribution framework must support our country sales organizations across Asia, Middle East and Africa in engaging with our customers, which based on strategic partnerships, supported by data you developed our performance-based distribution partnerships.

The responsibility of this role will be as below :

• Analyse sales data in the region Asia, Middle East and Africa on channel mix and provide recommendations to optimize our go to market approach for the region.
• Develop overall go to market approach for the region based on the analysis above.
• Define leading measures and KPIs to the approach and framework.
• Monitor the progress of the approach and make necessary actions to make sure the approach is working.
• Work closely with cross function team, include commercial team (sales and marketing) in both the region and countries, legal and compliance team.

• To work with our product design manager/ managing director
• Designing app pages, features, buttons, layouts, etc
• Designing website pages, features, buttons, layouts, etc
• Designing marketing or promotional material
• Converting design files into ones suited for back-end developers
• Helping us design the best user experience for the website and our Mobile Application
• Suggest to improve software/application user experience
• To design marketing tools such as email templates, social media posts, banners, etc.
• To work with the marketing, business or psychology department when necessary
• If needed, designs for social media tools for our website and or mobile application

Bjak is dedicated to providing access to affordable and sustainable financial services for people across ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Through our flagship platform, Bjak.com, we help millions of people find insurance policies that offer the best value and coverage tailored to their needs.

Our commitment to innovation is driven by our investments in cutting-edge technologies such as Custom API, blockchain, trading systems, and data science. This enables us to make financial services more accessible, transparent, and easy to understand—services that were once out of reach for many.

At Bjak, we excel at navigating complex regulatory landscapes and have developed some of the most innovative financial products globally. We're on a mission to transform how people in ASEAN engage with financial services.

Job Summary

We are seeking a proactive and hands-on Customer Experience & Admin Operations Manager/Team Lead to oversee and streamline our customer service and administrative functions. This role requires someone with a strong "can-do" attitude, who is not only capable of leading a team but also comfortable rolling up their sleeves to get involved in daily tasks when needed. The ideal candidate will be detail-oriented, proficient in Excel for reporting and analysis, and passionate about improving both customer experiences and operational efficiency.

Key Responsibilities:

Customer Experience Management:

• Lead and manage the customer service team to provide high-quality support and engagement.
• Develop and implement customer service strategies that drive satisfaction and loyalty.
• Actively handle customer queries and issues when needed, especially during peak times or escalations.
• Monitor and analyze customer feedback to identify areas for improvement.
• Develop and enforce service level agreements (SLAs) and key performance indicators (KPIs) for the team.
• Resolve escalated customer issues promptly and professionally.
• Train and mentor team members to deliver exceptional service.

Admin Operations Management:

• Oversee day-to-day administrative operations, including office management, record keeping, and inventory control.
• Be hands-on with administrative tasks when required, such as managing office supplies, preparing reports, or organizing company documents.
• Implement and refine administrative processes to ensure operational efficiency.
• Coordinate with cross-functional teams to manage office supplies, equipment, and contracts.
• Ensure compliance with company policies and procedures in all administrative activities.
• Prepare reports and presentations on operational metrics for management.
• Support the finance and HR departments with administrative tasks, as needed.
  

Team Leadership:

• Manage and motivate a team of customer service and administrative staff, fostering a positive and collaborative work environment.
• Set team goals, conduct performance evaluations, and provide ongoing feedback.
• Identify training needs and facilitate skill development for the team.
• Create and manage team schedules, ensuring adequate coverage for customer service and administrative tasks.
• Step in and provide direct support during peak periods or in case of staff shortages.

• Bachelor’s degree in Business Administration, Operations Management, or related field.
• Proven experience (5+ years) in customer service, administration, or operations roles, with at least 2 years in a leadership capacity.
• Strong leadership and people management skills, with a "doer" or "can-do" attitude and the ability to take a hands-on approach when necessary.
• Proficiency in Microsoft Excel for data analysis, reporting, and operational metrics.
• Excellent communication, problem-solving, and conflict-resolution abilities.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
• High level of attention to detail and organizational skills.

Preferred Quality:

• Experience in process improvement and operational efficiency initiatives.
• Familiarity with data analysis and reporting tools.
• Experience working within a startup or fast-growing company environment.

At our company, we believe in fostering an environment where you can thrive. Our benefits package includes:

• Competitive salary
• Hybrid work arrangement
• Flexible working hours
• Casual work attire
• Comprehensive medical, dental and vision benefit
• Strong learning and development plans for your career growth
• International work environment and flat organization

This position will be responsible for delighting clients around Asia Pacific through delivering retail measurement insights and analysis.

Main responsibilities include:

• Delight client stakeholders through retail measurement and consumer panel insights for a regional headquarter of a global client
• To help drive positive Net Promoter Score across the APAC region and HQ for the client
• Partner with the local NIQ market teams to elevate the customer engagement
• Contribute to regional industry and strategic thought leadership
• Collaborate on transforming the client experience with more efficiency of insights through Discover and embracing the NielsenIQ Service Model
• Support Account Development to identify revenue leads to help drive further growth

About the job

IKEA Malaysia is seeking a passionate Human Resource Manager who play a pivotal role in translating Ikano Retail’s global people strategy into actionable plans that drive business success and elevate the co-worker experience, working closely with the Retail Manager to ensure that HR strategies are effectively implemented and aligned with business priorities, collaborate with Store HR Managers to drive impactful people initiatives across IKEA Malaysia stores, ensuring alignment with the overall strategy while adapting to local needs.

Your assignment

• Develop and implement a forward-looking Country People Strategy that aligns with business goals, drives organizational transformation, and ensures market leadership.
• Work closely with the global HR team to design and implement strategic initiatives across key areas, including Rewards & Benefits, Talent & Organizational Development and Co-worker Experience.
• Drive the HR agenda for IKEA Malaysia stores in close collaboration with Store HR Managers, ensuring the seamless execution of the people cycle, HR initiatives, and action plans.
• Collaborate with cross-functional teams to integrate HR strategies into broader business operations, ensuring alignment and synergy in achieving business objectives.
• Establish and maintain a compelling EVP that positions IKEA as the employer of choice in Malaysia’s retail market, ensuring our brand resonates with top talent.
• Lead the design and implementation of innovative talent strategies.
• Build and sustain a high-performance culture through a strong performance management framework and learning and development programs.
• Ensure compliance with Malaysian labor laws, Ikano Retail policies, and HR standards.
• Lead the charge on Diversity, Equity, and Inclusion (DEI), embedding these principles across all people and business operations.
• Contribute to the development of the HR team by sharing innovative HR practices and insights gained from the Malaysian market, strengthening the organization’s collective knowledge.
• Serve as a trusted advisor and strategic partner to the Retail Manager, IKEA Malaysia, and the Malaysia Management Team, providing insights and recommendations that drive business success.
• Lead change management initiatives to ensure smooth transitions during restructuring, market expansions, or operational changes.
• Utilize HR technology and data analytics to optimize decision-making, improve workforce efficiency, and measure the success of HR initiatives.