Job Brief:

The role is responsible for keeping a record of the progress of project activities and project deliverables, including a project risk register, and creating standardization of methods used by Project Leads across the organization to ensure progress, adequate change management, and quality outcomes throughout the project cycle. The role will proactively obtain updates from Project Leads and Business Analysts and present the data via a Project Dashboard and other means of the update to allow the Project Manager to keep track of project activities' status across the organization and vendor parties.

Job Responsibilities:

• Support the Project Manager to drive all planned activities forward from planning to implementation.
• Assist the Project Manager to compile and analyze information for project deliverables.
• Highlight potential bottlenecks when getting updates from Project Leads across multiple functions, including technology, to positively influence the efficiency and cost-effectiveness of the project.
• Track dependencies on the project critical path and ensure all identified risks are recorded, discussed at the appropriate project forum, and mitigating actions are agreed upon with deadlines.
• Track the resolution of the Project Risk register and escalate to Project Manager any concerns or delays to ensure risk-mitigating actions are timely.
• Escalate any anticipated project risks promptly for Project Manager to mitigate potential risks
• Record and track change management conversations and activities to enable a continuous feedback loop for improvement on effectiveness.
• Collation of project financial information for both internal and customer reports
• Monitor and track the time spent by project resources and publish the utilization periodically 
• Track the invoices from vendors and process the payments accordingly
• Maintain the project budget, update the actual spend and publish the budget vs actuals periodically 
• Establish measurements for operational improvements and to ensure accurate assessment of what is deemed sufficient progress.

Job Requirements:

• Bachelor’s degree, preferably in Information Technology (IT) / Business Studies, / Insurance.
• Knowledge of the general insurance industry is preferable.
• Minimum of 2 to 5 years of relevant experience in a project coordinator role.
• Highly organized and dynamic individual with strong analytical skills.
• General understanding of the general insurance business.
• Possess the ability to act effectively at various levels of detail
• Work constructively with Project Leads to facilitate data collection and progress update
• Effective communication and interpersonal skills.
• Fluency in verbal and written English.
• Good knowledge of MS Office suite (Excel, PowerPoint, Word)

At EFG (ESL FACEIT Group) we create worlds beyond gameplay where players and fans become community. We pride ourselves in having a corporate social responsibility which is that “IT’S NOT GG (Good Game), UNTIL IT’S GG FOR ALL”. We are passionate about the culture we foster that ultimately helps to create and shape the world of esports, gaming tournaments, leagues, events and holistic ecosystems staged for our millions of players, fans and heroes.

Office Management & Compliance

• Serve as the first-level liaison for office management duties, including maintenance, mailing, supplies, equipment, and bills for all APJ entities (MY: on-site; SG & AU: remote).
• [Malaysia Office Only] Ensure compliance with local laws and regulations regarding office operations, health, safety, and labor laws, including council permit applications, fire regulations, etc.
• Organise office procedures to ensure proper health and safety measures are in place.
• Organise and maintain the office in good condition, arranging necessary repairs promptly.

Administrative Support & Coordination

• Coordinate travel arrangements, appointments, meetings, company social events, team gatherings, celebrations, townhalls, and conferences.
• Assist in managing software tools and office systems (e.g., room booking software, inventory management systems).
• Update door security access permissions (Malaysia office) as directed by management.
• Liaise with and manage contract and price negotiations for office vendors, service providers, and facilities management vendors (e.g., cleaning, catering, pest control, security, and maintenance services).
• Raise Purchase Order requests for approval as needed.

Employee & Visitor Support

• Provide general support to visitors, including visiting staff, clients, talent, freelancers, and vendors.
• Assist in onboarding new hires (ensuring they have tools and equipment) and offboarding employees (ensuring the return and deactivation of resources/tools).
• Serve as the first-level liaison for employee queries, redirecting them to the appropriate person or department as needed.
• Actively contribute to fostering a positive office culture by gathering employee feedback and reporting it to management.

Collaboration & Ad Hoc Support

• Assist IT, TV Production, and Logistics departments with office/studio equipment-related matters.
• Provide support to the APJ management team for various ad hoc requests.
• Act as the “eyes and ears” of the leadership team to maintain smooth office operations and address issues proactively.

Required Qualifications 

• 5 Years experience in an office management or facilities role 
• Proficiency both written and spoken in English and Bahasa Malaysia
• Managing offices with a capacity of 50-100 people 
• Proficiency in Google Suite inc Google Sheets 
  

Bonus Qualifications 

• Previous experience remotely managing offices 

• Overseeing the day-to-day operations of an office, ensuring smooth functionality by managing administrative tasks like answering phones, scheduling meetings, managing correspondence, maintaining office supplies, coordinating events, and providing support to staff and management.
• Greet visitors and clients upon arrival.
• Maintain a clean, organized, and welcoming front desk area.
• Attend to employee queries and perform ad-hoc activities and duties as assigned.
• Ensure sufficient office supplies including paper, dispenser water, fresh milk, pantry, and stationery supplies.
• Prepare and do maintenance on access cards, lockers, and walkabout.
• Oversee day to day operations of facilities
• Administer employee welfare and benefits. (Bereavement token & Newborn gift)
• Responsible for all repairs and maintenance in the office and operation facilities (internet, printer, server, electricity, water, and office) are safe and functioning well.
• Liaise with building management for any upcoming memo / issue in the building and deliver massage into the staff.
• Attend vendor and manage movement of guests and be responsible for work permits for all the respective vendors and according to work schedule.

You will be using your knowledge and skills to help us build and run our data management platform so that we can ensure the accuracy, consistency and efficiency our core data platforms.

• Develop and implement data quality rules to monitor core business data sets within the Master Data Management (MDM) environment
• Create data quality metrics and scorecards in order to identify and document data quality issues for tracking and reporting.
• Design and publish data quality dashboards using data visualization tools such as Power BI
• Prepare data quality assessments and suggest recommendations for promoting and increasing data quality
• Identify and document data quality issues for tracking and resolution.
• To provide operational support for our MDM through day-to-day monitoring, oversight and maintenance of the quality and integrity of our core business data sets in our Master Data Management platform.
• Promotion and development of the MDM as the golden source of data for reporting and use throughout the business
• Work with business partners and subject-matter experts (SMEs) to perform root cause analysis and business impact analysis.
• Work with our IT partners and project teams to assist in the continued design and addition of data models to the core business data sets and ingestion of new data sources into same.

About WorldFish  

“WorldFish is a leading international research organization working to transform aquatic food systems to reduce hunger, malnutrition, and poverty. It collaborates with international, regional, and national partners to co-develop and deliver scientific innovations, evidence for policy, and knowledge to enable equitable and inclusive impact for millions who depend on fish for their livelihoods. As a member of CGIAR, WorldFish contributes to building a food- and nutrition-secure future and restoring natural resources. Headquartered in Penang, Malaysia, with country offices across Africa, Asia, and the Pacific, WorldFish strives to create resilient and inclusive food systems for shared prosperity. For more information, visit: www.worldfishcenter.org”

About the Position 

The Office Administrator is responsible to provide comprehensive administrative services to the Administration and Operation Unit, as well as the full range of high-level secretarial support to the team. The Office Administrator proactively liaises with team members and staff in other departments as necessary, in order to provide constant and consistent services to facilitate Department’s functions, streamline practices, support planning and execution of meetings, and handle all operations related to the unit.

The successful candidate will: 

• Provide comprehensive, efficient and effective advanced administrative and secretarial support services.
• Manage the day-to-day office communication that includes drafting of correspondence, mail distribution (incoming letters), incoming and outgoing communications and routing it to the appropriate personnel for action/follow-up.
• Responsible in providing support to the Leaders and senior level staff with regards to their travel arrangements including coordinating with Travel Desk for all travel requests including visa application, assists travelers on the logistical arrangements (e.g. hotel booking and ground arrangements), submit travel claims/liquidations, etc.
• Assist in planning, organizing, and overseeing the coordination of the Center's sponsored conferences, workshops, training courses, and other activities.
• Work with Administration & Operations Unit to coordinate the logistic arrangements for visitors/guests attending conferences/meetings/workshops.
• Serve as the principal source of information to all HQ based Scientists on any related matters concerning relevant policies, procedures, programs and office activities.
• Continuously identify and initiate improvement or new administrative systems for better management and greater efficiency within the Research Programs.

• Higher Diploma in relevant field, such Business Management or any other field.
• Minimum 5 years’ work experience in an office environment, preferably with some experience in an international, non-profit or multinational organization.
• Experience of providing administrative support services to senior staff in a high-profile organization.
• A high level of competence in the operation of standard office information and communications technology applications including standard Microsoft Office packages - MS Word, Outlook, Excel and PowerPoint.
• Excellent verbal and written communication skills in English.
• Organizational savvy, secretarial skills, and applied critical thinking
• Good organizational and time management skills to process tasks efficiently.
• Ability to work independently.
• Ability to interact positively and professionally with people in a multi-cultural environment.
• Excellent interpersonal skills and a team player in the multi-cultural, international environment.
• Strong customers’ service orientation.

 Desirable Skills/Experience

• Execute a proactive approach.
• Good influencing and negotiating skills with the ability to positively engage others and secure commitment and time.
• Flexible and able to manage multiple tasks at once.
• Good problem-solving skills and ability to use initiative

This is a Nationally Recruited Staff (NRS) position and WorldFish offers a competitive remuneration package including comprehensive benefits (but not limited to) insurance coverage for staff and eligible dependents, employer provident fund contribution, paid leave, and others. The duration of the contract will initially be for a three-year period with possibility for extension, depending on funding and performance.

How to Apply

Your application must include:

• A copy of your curriculum vitae,
• A cover letter which addresses key requirements stated above; and
• Contact information of three professional referees who may be contacted if you are short-listed for the position.

To be considered, applications must be submitted by no later than 24:00 (MYT), 15 December 2024.

Location: The post holder will be based in Penang, Malaysia.

The screening will start immediately and will continue until the position is filled. Due to the high volume of applicants for WorldFish positions, we appreciate all interest, but only short-listed candidates will be contacted. 

Our Gender, Diversity and Inclusion Commitment 

WorldFish has seven offices across Asia, Africa and the Pacific, with more than 400 staff and 27 nationalities who contribute to a dynamic multicultural work environment. 

WorldFish is committed to promoting a work environment where diversity and inclusion is valued, and we seek to have gender balance in the organization. We aim to also seek balance across other diversity dimensions. 

People in WorldFish are treated equally irrespective of gender, ethnicity/race, national or social origin, disability, religion, political affiliation, age, family size, marital status or any other form of personal identity. 

We are an equal opportunities employer and strongly encourage qualified women and men from developing nations to apply. 

• To be responsible for overall project management in ensuring the quality, cost, statutory, safety and environment issues and project scheduling requirements are met
• To support with the establishment of the overall success criteria for the project, including time, cost, technical and performance parameters
• To identify and ensure that the appropriate line manager is aware of quality, safety, health and environment issues
• To maintain effective project governance, processes and systems to be utilized throughout project
• To manage the implementation of the master programme, manpower, materials & plant schedules
• Responsible for the project planning, including producing the detailed project plan
• To lead and facilitate the overall cross-functional project team
• To manage the change control process
• To monitor and advise upon project finances
• To manage the flow of project information between the team and the client, through regular meetings and written communications
• To prepare master programme, formal project progress and other reports
• To take a leading role in interfacing with the client and other consultants, at all project stages
• To identify opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager
• To ensure that key information and learning generated from each project is input into the internal database
• To ensure prompt client invoicing and utilising of internal accounting systems in order to monitor a project’s financial status

About the Role 

As part of the IT team, you will assist in maintaining and ensuring all IT platforms systems are functioning effectively. Ensure cyber security standards are applied to all systems, platforms, and applications. Additionally, you will play a role in ensuring business continuity for critical infrastructure and platforms 

As a Senior Systems Administrator you will; 

• Integrate and adopt Microsoft best practices for M365, Entra, Defender, Intune, Purview. 

• Define and enforce Ezypay Cyber security standards on all systems, platforms and applications. 

• Be the expert in policy management with Intune, Autopilot for Windows and Mac 

• To maintain and monitor all Ezypay applications and all endpoints are available and functioning as required 

• To ensure business continuity for critical infrastructure and platform 

• 5-7 years of experience in a similar role 

•  Advanced skills in M365  Intune 

•  Extensive experience with M365 Entra 

• Indentifies significant problems & opportunities. Analyzes problems and people in depth. Sorts the “wheat from the chaff”, determining root causes. 

• Generates sensible, realistic, practical solutions to problems. 

• Passionately finds ways over, around, or through barriers to success. Achieves results despite lack of resources. Goes beyond the call of duty. Shows bias for action. A results-oriented “doer.” 

• Writes clear, precise, well-organized documents using appropriate vocabulary, grammar & word usage. 

• Competitive salary package & performance bonus
• Gym subsidies 
• Casual dress code 

• Flexible working arrangements  (including work from home and remote) 
• Generous number of Annual Leaves
• Extensive medical coverage (including dental & optical)
• Delicious office snacks 
• Guidance and mentoring from leaders within the business 
• Dynamic, positive work environment 
• Fantastic team culture  

Reporting to the Associate Director of Client Operations, you will:

• Provide a full range of fund accounting services to hedge fund clients, including NAV preparation, reviewing corporate actions, verifying security pricing, performing cash and security position reconciliations.
• Provide a complete range of fund administration services to hedge fund clients and investors, including compliance procedures, working with investment managers, brokers, custodians and auditors.
• Provide customer service to hedge fund managers and investors.
• Participate in multiple system improvement projects and automation projects
• This role requires to perform late work pattern. Working hours from 2pm to 11pm
• Contract (18 months) and Permanent role available.

Join our dynamic team as a Project Administrator and play a key role in ensuring the smooth execution of exciting projects. Your responsibilities will include:

• Managing day-to-day project documentation and administrative tasks to ensure seamless operations.
• Organizing and maintaining project documents, ensuring they are easily accessible and properly sorted.
• Handling the control of inbound and outbound project documentation with precision.
• Recording meeting minutes and preparing project reports, ensuring all information is accurate and up-to-date.
• Collaborating with internal teams to ensure project needs are met effectively.
• Coordinating with external stakeholders such as TNB, consulting firms, and local authorities on licensing and documentation requirements.
• Taking on additional responsibilities as the project evolves and your skills grow.

• Bachelor's Degree, Postgraduate Diploma, Professional Degree, or Diploma in Engineering, Science, or a related field.

• Must have your own transportation.
• Flexibility to work on weekends and public holidays when needed.
• Willingness to travel for project needs.
• Fresh graduates are encouraged to apply and grow within our team.

We are seeking for a new talent to join the Delivery Management AV where you will have the opportunity to collaborate in the 'Malaysia-Business-Development' project. Here our client is a leading global provider of innovative digital and cloud services, business solutions, and design-led experiences.

As a Project Support in the Delivery Management AV team, you will be responsible for supporting overall Project Management Teams with financial, work, operations, and mobilization management activities.

You will be expected to perform independently and become a Subject Matter Expert (SME). Additionally, you will be required to actively participate and contribute in team discussions, as well as provide solutions to work-related problems.

Proficiency in Work Management is required, as it is the primary skill for this role.

Operations Management and Project Management Office (PMO) Mobilization & Run are recommended skills for this role.

Assist in financial management activities, such as budget tracking and expense reporting.

Support work management activities, including resource allocation and task coordination.

Contribute to operations management by monitoring project progress and identifying areas for improvement.

Assist in mobilization management by coordinating project logistics and ensuring smooth project setup.

Collaborate with the Project Management Office (PMO) to ensure effective project governance and compliance.

Commercial Support:

• Assist the Commercial Director with various tasks, including scheduling meetings, preparing presentations, and coordinating travel arrangements.
• Act as a point of contact between the Commercial Director and internal/external stakeholders, managing communication and follow-up as needed.
• Support the commercial team with administrative tasks, such as data entry, file management, and document preparation.
• Facilitate communication and collaboration within the commercial team and across departments, fostering a positive and productive work environment.
• Prepare and distribute internal communications, announcements, and reports as needed.
• Serve as a liaison between the Commercial Director and other departments, providing support and assistance as required.

Office Management:

• Oversee the smooth functioning of the office, including managing office supplies, facilities, and equipment.
• Coordinate office maintenance and repairs, liaising with vendors and service providers as necessary.
• Implement and maintain office policies and procedures to ensure efficient operations and compliance with company standards.
• Maintain accurate records and files, both electronic and physical, and ensure data integrity and confidentiality.
• Assist with organizing company events, meetings, and conferences, including scheduling, logistics, and coordination.
• Implement, and maintain EHS policies, procedures, and programs to ensure compliance with local regulations and Group standards.
• Coordinate EHS training and support to employees on EHS policies, procedures, and best practices.
• Serve as the primary point of contact for EHS-related inquiries, reporting, and compliance matters.

The Role 

As a Junior HR Administrator, you will be essential in supporting the HR department in its daily operations. This position is perfect for individuals looking to expand their knowledge and skills within human resources, contributing to a positive workplace culture and supporting the overall HR function

Key Responsibilities: 

• Maintain and update employee records and HR databases with a high degree of accuracy. 

• Assist with Recruitment activities including organizing interviews, performing reference checks, and similar tasks. 

• Support with pre-onboarding and onboarding processes for new hires, ensuring they have the necessary resources and information. 

• Respond to employee inquiries regarding HR policies and procedures, providing support and guidance. 

• Prepare necessary paperwork for HR projects and initiatives, including training and development plans. 

• Assist in organizing employee engagement activities, office administration activities and maintenance, office meals and events to foster a positive work environment. 

• Support with Expats' Visa applications and renewal process and procedures. 

• Any other relevant ad-hoc administration task as assigned. 

• A Bachelor’s degree in Human Resources, Business Administration, or a related field is preferred. 

• Minimum experience of 2 years in an administrative role, preferably in HR. 

• Strong organizational skills and attention to detail. 

• Excellent verbal and written communication skills. 

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with HR software is an advantage. 

• A positive attitude and eagerness to learn. 

• Ability to work effectively in a team-oriented environment. 

• Confidentiality and professionalism at all times. 

• Competitive salary package & performance bonus
• Gym subsidies 
• Casual dress code 

• Flexible working arrangements  (including work from home and remote) 
• Generous number of Annual Leaves
• Extensive medical coverage (including dental & optical)
• Delicious office snacks 
• Guidance and mentoring from leaders within the business 
• Dynamic, positive work environment 
• Fantastic team culture  

• Develop and implement a comprehensive technology strategy that aligns with Fresh Futures' goals in education and job placement.
• Oversee the design, development, and maintenance of the company’s technology platforms, ensuring they are user-friendly, secure, and scalable.
• Lead and mentor the IT and development teams, fostering a culture of innovation and excellence.
• Collaborate with executive leadership to identify technological opportunities that enhance our service offerings and improve the customer experience.
• Drive the research and development of new tools, platforms, and technologies to keep Fresh Futures at the cutting edge of the industry.
• Ensure compliance with relevant data protection and cybersecurity regulations.
• Manage relationships with third-party vendors and technology partners.
• Stay current with emerging technologies and assess their potential impact on our business.

• Develop and implement a comprehensive technology strategy that aligns with Fresh Futures' goals in education and job placement.
• Oversee the design, development, and maintenance of the company’s technology platforms, ensuring they are user-friendly, secure, and scalable.
• Lead and mentor the IT and development teams, fostering a culture of innovation and excellence.
• Collaborate with executive leadership to identify technological opportunities that enhance our service offerings and improve the customer experience.
• Drive the research and development of new tools, platforms, and technologies to keep Fresh Futures at the cutting edge of the industry.
• Ensure compliance with relevant data protection and cybersecurity regulations.
• Manage relationships with third-party vendors and technology partners.
• Stay current with emerging technologies and assess their potential impact on our business.

• Develop and implement a comprehensive technology strategy that aligns with Fresh Futures' goals in education and job placement.
• Oversee the design, development, and maintenance of the company’s technology platforms, ensuring they are user-friendly, secure, and scalable.
• Lead and mentor the IT and development teams, fostering a culture of innovation and excellence.
• Collaborate with executive leadership to identify technological opportunities that enhance our service offerings and improve the customer experience.
• Drive the research and development of new tools, platforms, and technologies to keep Fresh Futures at the cutting edge of the industry.
• Ensure compliance with relevant data protection and cybersecurity regulations.
• Manage relationships with third-party vendors and technology partners.
• Stay current with emerging technologies and assess their potential impact on our business.

As our Finance Administrator you’ll be responsible for administrative support for business operations (Accounts Receivable and Accounts Payable), supporting tasks of invoice run, bank account reconciliations, and ad hoc tasks as required.

• Providing support with daily bank reconciliation of all bank accounts
• Providing administrative support to the Business Operations Team (e.g. Accounts Payable, Accounts Receivable) including, but not limited to:

1. Uploading customer invoices to customer portals for payment
2. Processing supplier invoice
3.  Ad-hoc data entry
4. Supporting the Accounts Receivable Team Lead with monthly bill run

• Develop and implement a comprehensive technology strategy that aligns with Fresh Futures' goals in education and job placement.
• Oversee the design, development, and maintenance of the company’s technology platforms, ensuring they are user-friendly, secure, and scalable.
• Lead and mentor the IT and development teams, fostering a culture of innovation and excellence.
• Collaborate with executive leadership to identify technological opportunities that enhance our service offerings and improve the customer experience.
• Drive the research and development of new tools, platforms, and technologies to keep Fresh Futures at the cutting edge of the industry.
• Ensure compliance with relevant data protection and cybersecurity regulations.
• Manage relationships with third-party vendors and technology partners.
• Stay current with emerging technologies and assess their potential impact on our business.