職責：

• 組織和安排約會。
• 處理記錄保存和文件。
• 監督辦公室的日常運作。
• 處理查詢、提供資訊並確保滿足客戶需求。

要求：

• 至少擁有 SPM / 工商管理或相關領域文憑
• 擁有豐富擔任行政助理或辦公室行政助理的經驗。
• 了解辦公室管理系統和程序。
• 印表機和傳真機等辦公設備的使用知識。
• MS Office 中的 Excel（特別是 MS Excel 和 MS PowerPoint）。

工作福利

• 獎金
• 激勵措施
• 彈性的休息日
• 醫療/產科/眼鏡/宿舍⁠
• 年假/津貼
• 每年增量⁠
• 教育/培訓/職業發展

主要職責

產品策略

• 制定保健品策略和計劃。
• 實施產品和產品管理的策略計劃。
• 操作並評估實施過程。

市場分析/意識：

• 了解細分市場和客戶需求。
• 監控競爭產品。
• 制定策略和計劃以增加收入和利潤的分析能力。

產品開發：

• 產生新的產品創意並改進產品線。
• 負責所有開發產品的行銷要求。

指標/報告：

• 建立關於所管理產品的使用情況和財務結果的定期報告節奏。
• 使用指標來推動開發路線圖和必要時日落產品的決策。
• 管理合作夥伴關係產生的收入和支出，並確保預算納入年度計劃。

要求：

• 商業、行銷、科學、營養或相關領域的學士學位。
• 至少 2 年經驗。
• 擁有製藥/醫療保健產業經驗。
• 擅長 Excel、PowerPoint 和其他簡報軟體。
• 能夠相互依賴並作為團隊的一部分工作。
• 有效和協作的工作關係。

津貼和福利：

• 每年加薪和績效獎金。
• 旅行和醫療津貼。

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand. Join us on this exciting journey as we expand our operations in Malaysia. We're looking for dynamic individuals who share our vision and want to contribute to the next chapter of Bjak's success.

About The Role

We are in search of an accomplished Product Manager with a fervor for crafting customer-centric products. Join our dynamic and fast-paced environment, collaborating with cross-functional teams to conceive, create and launch products that align with the company's vision and strategy.

Key Responsibilities:

• Cultivate a profound understanding of the customer experience, identifying product gaps and devising innovative solutions to bolster market share, enhance customer journey and fuel growth.
• Garner support for the product vision internally and externally, cultivating strong relationships with key partners.
• Formulate pricing and positioning strategies for products.
• Translate the product strategy into meticulous requirements and prototypes.
• Prioritize and define product activities, considering their impact on the business and customers.
• Collaborate closely with engineering teams to ensure swift time-to-market and resource optimization.
• Spearhead product launches, coordinating efforts with the public relations team, executives, fellow product management colleagues.
• Assess promotional plans to ensure alignment with the product line strategy and effective message conveyance.
• Champion the product, serving as its evangelist to heighten awareness and comprehension.
• Represent the company by engaging with customers, seeking feedback on company products and services.

• Demonstrated experience in product management or as an associate product manager.
• A proven track record of successfully managing all facets of a product's lifecycle.
• Proficiency in devising product and marketing strategies, with an adeptness in articulating recommendations to executive leadership.
• A solid technical background with hands-on experience or comprehension of software development and web technologies.
• Exceptional problem-solving abilities, coupled with a willingness to dive into tasks.
• Proficiency in collaborating with cross-functional teams within a matrix organizational structure.
• Superb written and verbal communication skills.
• Preferably, an MS/BS degree in Computer Science, Engineering, or a related field.

At Bjak, we offer the opportunity to be part of a fast-growing company at the forefront of innovation in financial services. As the Product Manager, you will play a key role in driving the success of our operations while working in a dynamic, supportive, and collaborative environment.

Joining Bjak offers:

• The chance to make an immediate impact on Bjak’s success in Malaysia.
• A creative and flexible work environment that encourages innovation.
• Competitive compensation, benefits, and opportunities for professional growth.

Get to Know the Team

Grab Platform teams are dedicated to providing a smooth journey for our customers across the experience - right from the SuperApp to safety to integrity which all help us deliver the best experience in South East Asia.

Get to Know the Role

As a Principal Product Designer on the Platform team, you will own Product Design quality, best practice, vision and strategic initiatives across the commerce organization. If you have a user-centric approach and thrive in collaborative environments, then the Grab Design team is the place for you. You will report to Head of Design, Platform, and work onsite at the Grab Malaysia office.

The Critical Tasks You Will Perform

• Drive Product Design outcomes and set direction across teams; driving complex, strategic initiatives.
• Ensure we deliver the right solutions - addressing value, usability, feasibility and viability, and any necessary trade-offs with minimal waste, while safeguarding goals.
• Use constructive, data-driven arguments to successfully influence senior leadership.
• Lead and achieve sustained improvement and efficiency in cross-functional collaboration and alignment across the organization.
• Organize and lead collaborative workshops which generate new business opportunities.
• Work largely autonomously in leading discovery and delivery that significantly contributes towards the organisation's targets - acting as force multiplier for the organisation, helping all teams deliver better work.
• Leverage a deep understanding of user behaviour, market trends, and technology advancements to identify and pursue innovative opportunities for the business to achieve its goals.
• Perform, and lead others across a diverse portfolio of problem spaces, in designing flows and interactions for novel, complicated experiences.
• Create compelling, distinctive new visual systems and visual languages and own quality across the organisation.
• Use advanced prototyping tools and methods to create highly detailed and sophisticated prototypes.
• Lead and mentor senior designers in the craft and processes of Product Design - developing training and other mentorship tools to help others improve the design practice.

About the job

We want to fill this position with a hands-on and detailed individual who can support the needs of the business as we grow as an organization with various revenue channels and payment methods. This role focuses on Account Receivables and Regional Ikea Business Functions

Your assignment

• Financial Record-Keeping: Maintain and update financial records, including ledgers, journals, and accounts receivable, ensuring accuracy and compliance with company policies and regulations.
• Data Entry: Accurately enter financial data into accounting software and spreadsheets.
• Invoice Processing: Assist in the preparation, verification, and processing of invoices.
• Customer Payment Management:  Updating customer payments, monitor aging and follow up on payment related matters
• Reconciliation: Perform sales related reconciliation and bank reconciliation, and any required reconciliation from time to time.
• Document Management: Maintain up-to-date and organized records and files of financial documents.
• Communication: Liaise with customers, clients, and internal departments to resolve account discrepancies and issues.
• Compliance and Audits: Assist with month-end and year-end closing processes. Ensure compliance with company policies and procedures. Assist with internal and external audits as needed.

The Reference Data Specialist is responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories (e.g. Beverages, Food, Health and Beauty Products). As a Reference Data Specialist at NielsenIQ, you create and deliver client outputs in a correct and timely manner. This role will support Taiwan market, therefore Traditional Chinese is mandatory. 

• Responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories.
• Does cross coding and item-related quality checks on a daily basis
• May act as a back-up to other coders when needed; conduct physical store check to validate item-related information
• Keep track/document special instructions related to category assignment
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Ensure accuracy throughout the process, from validation before database setup to managing samples, and identify areas for improvement
• Answer external questions and act as a liaison with everyone from clients to stakeholders; To be able to identify, investigate and coordinate the resolution of data, process, or product related queries
• Willing to be trained to be a category expert

The Reference Data Specialist is responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories (e.g. Beverages, Food, Health and Beauty Products). As a Reference Data Specialist at NielsenIQ, you create and deliver client outputs in a correct and timely manner. This role will support Taiwan market, therefore Traditional Chinese is mandatory. 

• Responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories.
• Does cross coding and item-related quality checks on a daily basis
• May act as a back-up to other coders when needed; conduct physical store check to validate item-related information
• Keep track/document special instructions related to category assignment
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Ensure accuracy throughout the process, from validation before database setup to managing samples, and identify areas for improvement
• Answer external questions and act as a liaison with everyone from clients to stakeholders; To be able to identify, investigate and coordinate the resolution of data, process, or product related queries
• Willing to be trained to be a category expert

About The Role:
The Logistics Specialist ensures control and execution of the local Warehouse and Distribution activities. The Logistics Specialist is responsible / accountable to:

• Execution of effective local logistic services;
• Identifying opportunities in the end to end supply chain to reduce waste, minimize cost and work towards a more customer-driven supply chain.

Goals and Key Accountabilities:

The Logistics Specialist ensures the operational execution of local logistics services (transport and warehouses). He is responsible to guarantee on time deliveries at the best cost.

Responsibilities and Key Activities:

1. Deliver Stock Accuracy level combined with stock target and costs
2. Weekly transportation planning and Transport arrangement (Inbound and Outbound for Shipment from/to factories, warehouses, customers)
3. Stock Transfer and Delivery Orders creation (between JDE plants)
4. Support Customer Service with claim management (main contact for LSP/Transportation companies)
5. Post Goods Receipt, Post Goods Issue and Scrapping execution in  in SAP
6. Stock Management (movements, status change, ageing, damage handling etc)
7. Monitor stock in transit
8. Inventory Count execution (physically and systematically), route cause analysis of results
9. Shipping and Picking documents preparation (if applicable)
10. Pallet Management
11. Packaging Materials Stock Management and Replenishment
12. Weekly KPI Reporting (for example: On Time In Full; Stock Accuracy; Stock Levels; Financial Accruals; other applicable KPIs and Reports)
13. Further involvement into Local and Global initiatives to define and execute on improvements on service, stock and cost savings.

NEXTDC is hiring a Digital Marketing Specialist skilled in creative design, presentation creation, and web design, with expertise in HubSpot, Google Analytics, and Google Ads. This role focuses on strategic marketing, advanced design, and UX to strengthen brand presence and optimise digital campaigns. Responsibilities include leading the creation of impactful designs, user-focused experiences, and professional presentations, while working with teams and agencies to deliver effective and visually appealing results across digital and print channels. 

While primarily based in Kuala Lumpur, this role supports Australian-centric operations and will play a key part in the marketing team.  

This role will report to the Head of Digital. 

What will you do: 

Creative Design 

• Design visually engaging materials for digital ads, email templates, social media, and print using Adobe Creative Cloud (Photoshop, Illustrator, InDesign, After Effects) and Canva. 
• Develop creative promotional and animated graphics for social media and websites, including illustrations and web assets. 
• Create marketing materials such as mailers, ads, flyers, social media posts, signage, and handouts aligned with brand guidelines. 
• Stay updated on industry trends, design best practices, and emerging AI tools to enhance creative outputs. 
• Maintain a strong portfolio showcasing expertise in typography, colour theory, and layout design. 

UI/UX Development 

• Use UI/UX tools like Figma, Sketch, or similar platforms to develop interactive designs. 
• Create user flows, personas, and wireframes tailored to client needs and behaviours for a seamless user experience. 
• Conduct user research and usability testing to refine prototypes, resolve usability issues, and enhance design effectiveness. 
• Apply the latest UX/UI principles and human-centred design methodologies to improve product experiences. 
• Perform ongoing usability assessments and iterative enhancements to optimise designs. 

Presentation Creation 

• Design professional and visually engaging PowerPoint presentations for internal and external audiences. 
• Translate complex ideas into compelling visuals using storytelling techniques and data visualisation. 

Web-page Design 

• Collaborate with web developers to design and optimise campaign landing pages using HubSpot CMS or similar tools. 
• Create responsive layouts focused on UX, SEO, and conversions. 
• Implement A/B testing strategies to enhance page performance. 

Collaboration and Execution 

• Collaborate with the marketing team in Australia, internal stakeholders, and external agencies to ensure designs meet business and user requirements. 
• Align UX strategies with marketing objectives to deliver intuitive experiences across all touchpoints. 

Data-Driven Marketing and Analysis 

• Analyse marketing data using tools like HubSpot, Google Analytics, and usability testing to guide design and campaign decisions. 
• Create reports and dashboards to measure content performance and identify areas for improvement. 

Are you ready to shape how investors view and engage with a dynamic company? As an Investor Relations Specialist, you’ll be at the heart of fostering strong connections with our investor community and analysts, driving insightful communication and building trust. This role offers an exciting opportunity to work closely with leadership, crafting impactful investor relations programs that support our strategic objectives and showcase the company’s value. You’ll also contribute to high-profile projects in a fast-paced, innovative environment where problem-solving and adaptability are key.

Key Responsibilities:

• Cultivate and manage relationships with the Group’s investors and analysts to maintain ongoing communication and trust.
• Develop and implement investor relations programs that align with the Group’s overall strategy and vision.
• Communicate the company’s strategic plans clearly and effectively to enhance investor appreciation and understanding.
• Oversee the production and distribution of key investor-related materials, including quarterly briefings, AGM reports, and annual reports.
• Track shareholdings, share price movements, and provide monthly updates to the Board and Management.
• Monitor market consensus, rating recommendations, and target prices to keep stakeholders informed.
• Conduct market research and benchmarking to keep track of industry performance trends.
• Collaborate with the marketing team to ensure the Group’s investor relations webpage, social media channels, and digital marketing initiatives are updated and engaging.
• Support various ad-hoc projects, bringing creativity and agility to the dynamic needs of the business.

• Bachelor’s degree or professional qualification in Finance, Business, Economics, or a related field.
• Minimum of 2 years of experience in investor relations or a related role.
• Experience drafting financial documents for investors, gained through working for a listed company, sell-side team, or financial PR firm.
• Ability to work effectively under pressure and manage multiple tasks in a fast-paced environment.
• Strong written and verbal communication skills, with a knack for explaining complex financial information clearly.
• Keen interest in corporate developments, financial markets, and economic news.
• Deep understanding of handling price-sensitive information and regulatory compliance.

The Reference Data Specialist is responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories (e.g. Beverages, Food, Health and Beauty Products). As a Reference Data Specialist at NielsenIQ, you create and deliver client outputs in a correct and timely manner. This role will support Taiwan market, therefore Traditional Chinese is mandatory. 

• Responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories.
• Does cross coding and item-related quality checks on a daily basis
• May act as a back-up to other coders when needed; conduct physical store check to validate item-related information
• Keep track/document special instructions related to category assignment
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Ensure accuracy throughout the process, from validation before database setup to managing samples, and identify areas for improvement
• Answer external questions and act as a liaison with everyone from clients to stakeholders; To be able to identify, investigate and coordinate the resolution of data, process, or product related queries
• Willing to be trained to be a category expert

The Reference Data Specialist (RD PH) is responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories (e.g. Beverages, Food, Health and Beauty Products). As a Reference Data Specialist  at NielsenIQ, you create and deliver client outputs in a correct and timely manner.

• Responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories.
• Does cross coding and item-related quality checks on a daily basis
• May act as a back-up to other coders when needed; conduct physical store check to validate item-related information
• Keep track/document special instructions related to category assignment
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Ensure accuracy throughout the process, from validation before database setup to managing samples, and identify areas for improvement
• Answer external questions and act as a liaison with everyone from clients to stakeholders; To be able to identify, investigate and coordinate the resolution of data, process, or product related queries
• Willing to be trained to be a category expert

The Data Processing Specialist (Output Validations Function) is responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories. To create and deliver client outputs in a correct and timely manner. This role to support Australia market. 

• Be the contact for commercial queries, leading the resolution in a client-focused and timely manner in cooperation with Client Liaison and Commercial teams. To be able to identify, investigate and coordinate the resolution of data, process, or product related queries
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Analyze and identify gaps and areas for improvement in coding, data input validation and client instructions environments (CIP - Consumer Information Platform) and drive the convergence of processes and tools
• Providing accurate and timely feedback to respective country teams, driving SOP and use of best-demonstrated practices
• Working across relevant Operations/Enablement teams to ensure delivery to client expectations and satisfaction
• Operate in a virtual/multi-cultural environment, liaising with stakeholders and colleagues

People & Content Marketing

• Spearhead and expand Synagie’s Social Media Management projects
• Plan and execute all people and content marketing projects in the region, including Social Media Management, Content Creation, KOL engagement and Livestreaming.
• Have a firm pulse on the social media and KOL content creator landscape and trends
• Produce high-quality content by collaborating with influencers, designers and writers (paid and organic content)
• Oversee live stream production and coordination on marketplaces, social platforms or equivalent with the production team, partners, clients and hosts.
• Experience in TikTok Shop & TikTok Content Creation will be advantages.

Client Management

• Collaborate with internal and external stakeholders to ensure the successful implementation of content marketing strategies & projects
• Build long-term relationships with clients to develop a trusted advisor relationship.
• Manages client expectations and delivery across all projects
• Track and measure the delivery and campaign performance for actionable post-mortem reports, providing meaningful insights and identifying future revenue opportunities.

Administrative

• Manage and ensure billings and payment accuracy, especially with content creators for project completion.
• Documentation and archival of content and digital visuals in the asset library.

Requirements

• At least 1 year experience in social media and content marketing
• Able to speak and write well in English.
• Proven ability to negotiate, influence and collaborate with internal and external stakeholders
• Strong digital and social media understanding and content creation acumen.
• Proven experience in developing and driving Digital initiatives from inception to execution.
• Excellent written and verbal communication skills, Ms Office suite (knowledge of using Klear is a plus).
• Ability to work independently with minimal direction, seeking coaching and guidance as needed.

Synagie maintains a gender-balanced, diverse workforce, currently employing 450 professionals across the region, and commits to fair, inclusive, and progressive workspaces.

People & Content Marketing

·Spearhead and expand Synagie’s Social Media Management projects

·Plan and execute all people and content marketing projects in the region, including Social Media Management, Content Creation, KOL engagement and Livestreaming.

·Have a firm pulse on the social media and KOL content creator landscape and trends

·Produce high-quality content by collaborating with influencers, designers and writers (paid and organic content)

·Oversee live stream production and coordination on marketplaces, social platforms or equivalent with the production team, partners, clients and hosts.

·Experience in TikTok Shop & TikTok Content Creation will be advantages.

Client Management

·Collaborate with internal and external stakeholders to ensure the successful implementation of content marketing strategies & projects

·Build long-term relationships with clients to develop a trusted advisor relationship.·Manages client expectations and delivery across all projects

·Track and measure the delivery and campaign performance for actionable post-mortem reports, providing meaningful insights and identifying future revenue opportunities.

Administrative

·Manage and ensure billings and payment accuracy, especially with content creators for project completion.

·Documentation and archival of content and digital visuals in the asset library.

·At least 1 year experience in social media and content marketing

·Able to speak and write well in English.

·Proven ability to negotiate, influence and collaborate with internal and external stakeholders

·Strong digital and social media understanding and content creation acumen.

·Proven experience in developing and driving Digital initiatives from inception to execution.

·Excellent written and verbal communication skills, Ms Office suite (knowledge of using Klear is a plus).

·Ability to work independently with minimal direction, seeking coaching and guidance as needed.

Doka is currently looking for a dynamic Product Manager – Innovation Hub Asia to lead the development of our product portfolio in the Innovation Hub Asia, driving its deployment and lifecycle across multiple markets in collaboration with local and regional teams. If you are passionate about your work, have an inner drive to succeed and a desire to learn and grow from your experience, this could be the perfect next challenge for you.

Reporting to the Head of Innovation Hub Asia, this position plays a key role in shaping the future of Doka’s product offerings by setting strategic direction and managing the product roadmap to align with the company’s goals.

You will be responsible for:

• Mastering the Product Portfolio: Develop a deep understanding of the product portfolio and its related applications, including technical details, application fit, and value propositions, to effectively position and drive products across markets.
• Leveraging the Portfolio for Growth: Actively use and showcase the portfolio to drive business performance and support growth initiatives in various regions.
• Market Insight & Competitive Analysis: Gain a thorough understanding of the local market landscape, competitive dynamics, and Doka’s positioning, identifying key differentiators and their relevance to customers in driving business success.
• Customer Engagement & Needs Analysis: Cultivate strong relationships with both internal and external customers, identifying both met and unmet needs. Regularly engage with customers and job sites to gain a grounded understanding of applications and business requirements.
• Commercial Ownership & Value Creation: Exhibit a commercial mindset with full ownership of the portfolio, driving sustainable value creation by proactively taking action and ensuring timely follow-up to achieve impactful results.
• Data-Driven Decision Making: Analyze commercial and financial data to make informed, fact-based decisions that optimize portfolio performance and guide business strategy.
• Creative Product Development: Use creativity to translate customer needs into clear hardware, software, and service requirements. Drive product differentiation while balancing trade-offs and focusing on the most important priorities.
• Collaboration & Cross-Functional Alignment: Work closely with relevant functions within the business unit, hubs, and markets to balance innovation, feasibility, and customer value with cost efficiency and operational effectiveness in collaboration with development, supply, and quality teams.
• Portfolio Promotion & Communication: Promote the product portfolio both internally and externally, clearly communicating its value and strategic direction to key stakeholders and ensuring alignment across teams.
• Product Management Expertise: Master product management tools, processes, and systems (e.g., PDP, SAP) to streamline workflows, support effective decision-making, and ensure the efficient execution of product strategies.

The Data Processing Specialist is responsible for data coding and data input validation focusing on specific industry/category or set of categories (e.g., Beverages, Food, Health, and Beauty Products). As a Data Processing Specialist at NielsenIQ, you support the create and deliver client output deliveries in a correct and timely manner. This role is to support New Zealand market (CI). 

• Be the contact for commercial queries, leading the resolution in a client-focused and timely manner in cooperation with Client Liaison and Commercial teams. To be able to identify, investigate and coordinate the resolution of data, process, or product related queries
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Analyze and identify gaps and areas for improvement in coding, data input validation and client instructions environments (CIP - Consumer Information Platform) and drive the convergence of processes and tools
• Providing accurate and timely feedback to respective country teams, driving SOP and use of best-demonstrated practices
• Working across relevant Operations/Enablement teams to ensure delivery to client expectations and satisfaction
• Operate in a virtual/multi-cultural environment, liaising with stakeholders and colleagues

The Reference Data Specialist is responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories (e.g. Beverages, Food, Health and Beauty Products). As a Reference Data Specialist at NielsenIQ, you create and deliver client outputs in a correct and timely manner. This role will support Taiwan market, therefore Traditional Chinese is mandatory. 

• Responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories.
• Does cross coding and item-related quality checks on a daily basis
• May act as a back-up to other coders when needed; conduct physical store check to validate item-related information
• Keep track/document special instructions related to category assignment
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Ensure accuracy throughout the process, from validation before database setup to managing samples, and identify areas for improvement
• Answer external questions and act as a liaison with everyone from clients to stakeholders; To be able to identify, investigate and coordinate the resolution of data, process, or product related queries
• Willing to be trained to be a category expert

The Senior Data Processing Specialist is responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories.To create and deliver client outputs in a correct and timely manner.

• Responsible for the timely provision of data in the highest quality according to the agreed service level and requirements
• Process defined reports, schedules and processes by adhering to defined procedures, delivery schedules, and SLAs
• Acts as the clients' advocate within NOC by providing feedback on clients' needs, and challenging internal processes to best deliver on those needs
• Provide constructive input to Process Owners / Team Leads / Operations Manager to optimize and improve Operations effectiveness
• Understand the relationship of assigned processes to both upstream and downstream processes to guarantee clean data is delivered by eliminating the need for re-work from any Operations team
• Delivers databases and outputs based on client specifications on time and at expected quality as well as engaging with stakeholders

Main Responsibilities:

Learning needs analysis and implementation

• Support on learning needs collection and analysis and propose yearly learning plan for employees, verify the learning plan based on business needs and individual growth path, and suggest the best learning activities
• Market research on skill development trends and learning trends for the industry, propose and refine the learning direction
• Manage the training provider pool, maintain the relationship, and explore new suitable learning providers, tools, or methods
• Organize, implement, and facilitate the learning activities, training courses effectively to build target knowledge, skills, and behavior, through physical, virtual, or blended format
• Learning marketing, to promote E-learning system, or specific courses, to encourage learning culture
• E-learning system management, create live courses, promote learning course-based employee needs, support country HRs to well use the system and solve help to solve issues
• Manage the training operation (including registration, attendance, record uploading etc.), track the training course evaluation and feedback, propose improvement, and increase the overall satisfaction and engagement
• Monitor learning metrics of learning data, reporting and keep improving to meet the ongoing business needs

Development Programs support

• Support on development programs implementation, including some regional programs like Peer coaching, Trading Academy, Mentoring or Coaching
• Keep track of rotation program of corporate graduate trainees and ensure completion of evaluation after each rotation cycle, support on learning activities and events
• Other Duties – regional learning metrics tracking and support, and ad hoc project

Experiences:

• 5 years of learning & development experiences
• Knowledgeable on Learning Experience Platform, LXP, data management system
• Workday experience will be plus

Other Skills:

• Able to work independently and as part of a team
• Proactive, have ownership
• Good communication and interpersonal skills
• Excellent organizational skills with the ability to balance multiple demands and thrive in a collaborative and ambiguous environment
• Excellent data management, analytical and problem-solving skills

Languages:

• English (Fluent)

Academics:

• Diploma or Degree in Human Resource or any related field of study

As a Product Portfolio Specialist at NEXTDC, you are essential for supporting the Product team in developing and managing the product portfolio. This role connects customers, suppliers, and internal teams to ensure products are competitive and innovative. 

Key responsibilities include: 

• Market Intelligence: Analysing market data to guide product strategy. 
• Stakeholder Engagement: Facilitating communication among stakeholders for product improvements. 
• Product Lifecycle Management: Supporting all phases from ideation to launch and ongoing optimisation, including managing documentation. 
• Data-Driven Analysis: Conducting performance and market trend analysis to inform product strategies and create business cases. 
• Cross-Functional Collaboration: Working with various departments to ensure smooth product development and management. 

In this role, you will be: 

• Conducting market research, competitor analysis, and demand forecasting for products. 
• Engage with suppliers and stakeholders to drive product improvements. 
• Create and implement product release plans with cross-functional teams. 
• Analyse product performance and prepare regular reports for management. 
• Develop and maintain product roadmaps, pricing strategies, and positioning. 
• Coordinate product training sessions for internal teams. 
• Create and manage comprehensive product documentation. 
• Collaborate with various departments to support strategic decision-making and ensure compliance with policies. 

About the job

We want to fill this position with a strong contributor to the Human Resources function, securing HR subject matter expertise in payroll and compensation; someone who shares our vision of “creating a better everyday life for the many people”.

Your assignment

• You will report to the Payroll & HR Admin Manager – Malaysia.
• You are responsible for the centralised payroll and salary administration of all co-workers and manage the year-end income tax activity for all co-workers:
• You are to ensure the accuracy of the payroll related calculations, tax related matter; year-end income tax activity, tax clearance for all foreigners.
• You are to ensure that the payroll practices comply with national legislation and with timely submission of statutory related documents.
• You participate in payroll audit and support the rewards team in external compensation and benefits-related surveys for market benchmarking.
• You will be involved in HR Admin activities, from data management, recruitment, on boarding, benefits administration to off boarding, external HRDF and Social Security Claims and work-pass related matter which includes mobility support for our co-workers in Service Office.
• You will participate in continuous improvement projects related to payroll and HR & Office Admin matter.

The Reference Data Specialist is responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories (e.g. Beverages, Food, Health and Beauty Products). As a Reference Data Specialist at NIQ, you create and deliver client outputs in a correct and timely manner.

• Responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories.
• Does cross coding and item-related quality checks on a daily basis
• May act as a back-up to other coders when needed; conduct physical store check to validate item-related information
• Keep track/document special instructions related to category assignment
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Ensure accuracy throughout the process, from validation before database setup to managing samples, and identify areas for improvement
• Answer external questions and act as a liaison with everyone from clients to stakeholders; To be able to identify, investigate and coordinate the resolution of data, process, or product related queries
• Willing to be trained to be a category expert

The Reference Data Specialist is responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories (e.g. Beverages, Food, Health and Beauty Products). As a Reference Data Specialist  at NielsenIQ, you create and deliver client outputs in a correct and timely manner.

• Responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories.
• Does cross coding and item-related quality checks on a daily basis
• May act as a back-up to other coders when needed; conduct physical store check to validate item-related information
• Keep track/document special instructions related to category assignment
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Ensure accuracy throughout the process, from validation before database setup to managing samples, and identify areas for improvement
• Answer external questions and act as a liaison with everyone from clients to stakeholders; To be able to identify, investigate and coordinate the resolution of data, process, or product related queries
• Willing to be trained to be a category expert

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.my, helps millions find the insurance policy with the best value and highest coverage for them.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service. We are seeking a Customer Service Representative to join our passionate team and help us maintain our commitment to excellence.

Position Overview:

As a Customer Experience Executive, you will be the first point of contact for our valued customers. You will play a critical role in ensuring their satisfaction by providing prompt, courteous, and effective support. This position requires excellent communication skills, a customer-focused attitude, and the ability to resolve inquiries and issues efficiently

Responsibilities

• Own customer communications (chat and calls mainly) from initial contact until resolution, escalating issues to relevant departments as necessary.
• Maintain a high level of product knowledge to assist customers effectively.
• Provide timely and professional assistance to customers via live chats.
• Be the owner of the customer feedback loop to internal functions to help create better products and help improve customer experience.
• Deliver an amazing experience to every customer by going above and beyond their inquiries, feedback, and needs.
• Proactively provide constant feedback to the team on market trends, unmet needs, and opportunities to create impact for our customers.
• Work together as a team to achieve timely turnaround time and quality replies to every customer.
• Stay up to date on company policies, procedures, and product knowledge.
• Contribute to a positive and collaborative work environment.

• This role is open only to locals.
• Fully Work from Office - Office Location: 1 Tech Park, Bandar Utama
• 4 Shift timings: 12am - 9am, 7am - 4pm, 12pm - 9pm, 3pm - 12am (weekdays and weekend)
• Possess own transportation is encouraged
• Working device (laptop) is provided
• Open to fresh graduates
• Required language(s): English, Bahasa Malaysia
• Minimum Diploma/Degree in any field
• High level of attention to details.
• Strong work ethic and willingness to take on any tasks.
• Comfortable working in an extremely fast paced and international environment
• Full Training Provided (Theory & Hands-on training)
• A positive attitude and a commitment to delivering outstanding service
• Ability to communicate with customers with a level of empathy.
• Immediate availability is a plus point.

• International work environment and flat organization
• Team culture - highly practical and results oriented.
• Free training and development, constantly improve yourself.
• Fast moving, challenging and unique business problems.
• Competitive salary.
• Casual work attire