1. Responsible for the day-to day operations within the property maintenance department ensuring plant and equipment operate with the least amount of down time. 

2. Maintain the Hotel facility, including the physical building structure, all mechanical, electrical, HVAC systems, LV Switchboard, Chiller plant and related equipment in accordance with energy conversation and preventative maintenance programs. 

3. Participates in the overall Engineering Management whilst maintaining a “hands on role”.

4. Provide support and assistance to the Maintenance Chief Engineer as to assist in meeting the strategic goals of department.

5. Control the Maintenance Request System by assigning works to specific trades, supervises proper completion of assigned works and compiles daily work order statistics.

6. Maintain records relating to utility costs throughout the hotel

7. Perform general and emergency repairs and maintenance to all plant and equipment based on skill and experience level.

8. Carry out regular inspections of plant and equipment and ensure that inspections required by Government authorities are conducted and documented.

8. Carry out general room repairs, preventative maintenance inspections and repairs including scheduling of all these works as per computerized system

9. Perform and assist with the Fire Protection Preventative Maintenance Program ensuring all items are inspected as per monthly schedule.

10. Review daily logbook, rectify or follow up on all items left unsolved from any previous shifts, discuss the same with the Maintenance Manager.

11. Ensure Fire and Engineering safety features operate at peak efficiency.

12. Ensure proper records are kept relating to all plant and equipment for the hotel.

13. Ensure proper measures are taken to protect the environment and the Hotel’s adherence to it.

14. Monitor energy and water management systems to minimize wastage and costs using daily / weekly utility readings as a reference point.

15. Supervise the daily operation and maintenance of building, electrical and mechanical service, water features, fixtures, furnishings and equipment.  

16. Maintain all tools and equipment for the running of workshop’s trades and functions. 

17. Ensure the workshops have adequate stock and materials in Stores and that all workshops are kept in a clean and safe environment.

17. Attend meetings as required.

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Regular team activities
• Medical insurance
• Personal leave
• Open culture

We’re looking for a highly organized and proactive Personal Assistant to provide comprehensive administrative and executive support.

Job Responsibilities

• Manage and prioritize the CEO's schedules, including appointments, meetings, and travel arrangements.
• Manage the CEO's calendar and ensure timely follow-up on tasks and deadlines.
• Prepare presentations, reports and other documents as required
• Handle expense reports and reimbursements
• Liaise with internal and external stakeholders as needed
• Maintain a well-organized and efficient workspace

Job Requirements

• Strong organizational skills and attention to detail
• Good written and verbal communication skills
• Proficiency in Word, Excel and PowerPoint and Outlook
• Positive work attitude

• Good compensation and benefits
• Opportunities for learning and development
• Good working environment

我們正在尋找一位組織嚴密且積極主動的個人助理，以提供全面的行政和執行支援。

崗位職責

• 管理執行長的日程安排並確定其優先順序，包括約會、會議和旅行安排。
• 管理執行長的日曆並確保及時跟進任務和截止日期。
• 根據需要準備簡報、報告和其他文件
• 處理費用報告和報銷
• 根據需要與內部和外部利害關係人聯絡
• 保持組織良好且有效率的工作空間

職位要求

• 強大的組織能力和對細節的關注
• 良好的書面和口頭溝通能力
• 熟練使用 Word、Excel、PowerPoint 和 Outlook
• 積極的工作態度

• 良好的薪資和福利
• 學習和發展的機會
• 良好的工作環境

職位描述：

• 負責工廠的調度以及管理糾正性和預防性維護。
• 負責產品全生命週期的品質保證。
• 識別故障並實施糾正措施和後續行動。
• 監督進出產品的檢驗和測試，以確認品質符合規格和品質交付成果。
• 負責建立有效的生產流程，在實際製程研究的基礎上最大化製程能力並預防廢品。
• 對現有製造流程進行審核，以確保流程和設施的順利進行。

要求：

• 候選人必須至少擁有工程（化學）和/或其他相關領域的文憑/高級/高級/研究生文憑、學士學位/研究生文憑/專業學位。
• 該職位需要至少 2 年相關領域的工作經驗。
• 鼓勵應屆畢業生/入門級申請人申請。
• 能夠用普通話溝通將是一個顯著的優勢，因為這項工作需要能夠與中國外籍人士溝通。

津貼和福利

• 住宿福利
• 醫療保險/GPA
• 年假/病假
• 有薪培訓和發展

Key Responsibilities:

• Lead, motivate, and supervise a team of customer service representatives to achieve team objectives.
• Monitor and analyze team performance, ensuring adherence to key performance indicators (KPIs) such as response time, customer satisfaction, and service quality.
• Provide coaching, mentoring, and regular feedback to team members to enhance their skills and overall performance.
• Develop and implement strategies to improve team efficiency and service levels.
• Handle complex customer inquiries and escalations, ensuring timely resolution.
• Collaborate with other departments to streamline processes and enhance customer experience.
• Prepare and present regular reports on team performance and customer service metrics to senior management.
• Ensure compliance with company policies, procedures, and service standards.
• Assist in the recruitment, onboarding, and continuous training of new team members.
• Drive a customer-centric culture within the team, fostering an environment of accountability and excellence.

Qualifications & Skills:

• Minimum of 3 years of experience in customer service, with at least 1 year in a team leader or supervisory role.
• Strong leadership skills with the ability to manage and develop a team.
• Excellent communication and interpersonal skills.
• Problem-solving abilities with a focus on customer satisfaction.
• Proficiency in CRM tools (e.g., Zendesk, Salesforce) and Microsoft Office Suite (Excel, PowerPoint).
• Ability to work in a fast-paced environment and manage multiple tasks.
• Strong analytical and reporting skills.
• A diploma or degree in any field is preferred.

Perks & Benefits

• Medical
• EPF
• Sosco

Jobs Responsibilities:

• Ensure all final itinerary details are prepared.
• Assist in the creation of new product lines.
• Initiate and facilitate marketing and sales efforts for growing the tour department.
• Responsible for initiating the preparation of proposals.
• Run and create customer reports.
• Fluency in English and Mandarins, spoken and written, is essential.
• Maintain and update presentations for sales group and management.
• Support sales team with mailings and other correspondence

Requirements

• Require Language(s) (write, read & speak) - English, Mandarin.

• Outspoken & soft spoken person

• Good follow up skill and highly attentive to enquiry

• Basic computer skill (Outlook, excel, Words and PowerPoint)

• Fresh graduates from diploma / related field or Tourism & Hospitality who are interested to start their career

• Or minimum 1 to 2 years of working experience in the service industry will be an added advantage for this position

• Candidate without any related experience are welcomed to apply for the role as well

• Candidate with multiple years of tour operations related working experience can be considered for the role of Tour Operations Executive.

Perks & Benefits

• Medical
• EPF
• Sosco
• Have chance go overseas

WorldFish would like to hire one (01) intern who will assist in maintaining accurate project financial records, documentation, and database. Beside this, s/he will also assist in budgeting, forecasting, and reporting process.

By getting hands-on experience by working under a Project Finance professional, s/he can understand and practically apply his/her theoretical knowledge of financial accounting in his/her day-to-day work orienting in such a position.

The successful candidate will:

• Assist in maintaining accurate project financial records and documentation in OCS.
• Assist in maintaining and updating project and partner financial records and databases.
• Assist in the preparation of monthly financial reports.
• Assist in budgeting and forecasting of project activities.
• Assist in the coordination of resource allocation and monitoring.

Requirements

This opportunity will be suitable for you if you have the below skills and qualifications:

• The candidate either will have obtained or currently be working towards obtaining a bachelor’s degree in accounting or similar equivalent qualifications.
• Must have knowledge of the basic principles and practices of accounting and financial analysis.
• Good working knowledge of Microsoft Office and Teams applications and hands-on experience with reputable ERP systems such as Oracle and SAP.
• Should be capable of preparing files and maintaining records and documentation.
• Excellent command of the English language – both written and verbal.

Benefits

• This position is an excellent opportunity to gain information and experience with an international research organization.
• The intern will also get the chance to interact and collaborate with researchers.
• A monthly stipend and health insurance will be provided.

Location and Duration

Successful intern(s) will be based at WorldFish Headquarters, in Penang, Malaysia. The successful candidate should be available to commence the internship as soon as possible. This position is open only to national applicants only. Interviews are expected to be held in January 2025 and only shortlisted candidates will be notified and expected to attend the interview.

How to Apply

Your application must include:

• A copy of your curriculum vitae,
• A cover letter which addresses key requirements stated above; and
• Contact information of three professional referees who may be contacted if you are short-listed for the position.

To be considered, applications must be submitted by no later than 24:00 (MYT) 31 December 2024. 

The screening will start immediately and will continue until the position is filled. Due to the high volume of applicants for WorldFish positions, we appreciate all interest, but only short-listed candidates will be contacted. 

Our Gender, Diversity and Inclusion Commitment 

WorldFish has seven offices across Asia, Africa and the Pacific, with more than 400 staff and 27 nationalities who contribute to a dynamic multicultural work environment. 

WorldFish is committed to promoting a work environment where diversity and inclusion is valued, and we seek to have gender balance in the organization. We aim to also seek balance across other diverse dimensions. 

People in WorldFish are treated equally irrespective of gender, ethnicity/race, national or social origin, disability, religion, political affiliation, age, family size, marital status or any other form of personal identity. 

We are an equal opportunities employer and strongly encourage qualified women and men from developing nations to apply. 

We are seeking a passionate Retail Assistant Store Manager who will be starting in this new division in PRISM+ Malaysia. Being a high growth electronics company, we are looking for a candidate who accelerate growth in our retail segment while providing insights and expertise on how to growth our retail business.

This driven and ambitious individual will be overseeing and maximizing sales of the company through the retail sales channel at Queens Bay Mall. Are you someone who is result-driven and enjoy helping customers to meet their needs and requirements? If your answer is “yes,” we would like to welcome you onboard to join our dynamic team, where like-minded individuals work towards attaining the common goal. The candidate will be considered a key member of PRISM+ Malaysia and will report directly to the Retail Store Manager.

Responsibilities of a Retail Assistant Sales Manager but are not limited to:

Daily store operations 

• Manage, count, verify, and reconcile daily cash register sales
• Greet customers in a courteous and professional manner, while providing quality customer service; answer questions about products and recommend them accordingly
• Perform opening and closing procedures effectively according to store policies and procedures

• Process and replenish merchandise and ensured stock availability

Team management

• Co-Lead retail team to maintain visual merchandising and cleanliness standards of the store
• Create a positive work environment by motivating and encouraging the team to foster good relationships with one another
• Recruit and hire new store employees
• Responsible for training and onboarding new employees
• Create and manage store schedules 

Sales

• Set, monitor and achieve/exceed retail sales targets to drive improvement in company ranking
• Sales reporting: provides timely sales reports and analysis, making recommendations and flagging risks regarding anticipated shortfalls.
• Working close with company’s management, plan and implement suitable incentives and push out plans to boost sales

• Bachelor’s Degree in Business, Marketing, or any relevant course of studies
• Minimum of 3 years of managerial experience in the retail industry
• Well versed in retail store processes and systems, proficient in Excel/ PowerPoint
• Prior experience in malls landlord relations
  

Skills/Experience Preferred:

• Data-driven with ability to analyse data for stocks forecasting
• Strong Communication and people skills
• Passionate in engaging customers and providing excellent service

1. Annual outpatient benefit (Includes dental and optical benefits)
2. Birthday leave
3. Performance bonus
4. Annual increment