Total 20 job vacancies by PRISM+

As a growing electronics company, we're in search of a candidate who can demonstrate their expertise in establishing a solid foundation for our service team, particularly in the areas of ACMV installation & service. This role also involves serving as the go-to technical resource for our customer service team, aiding them in delivering top-notch troubleshooting solutions for our customers to ensure a seamless and speedy resolution.

This individual will serve as the cornerstone of technical hands-on knowledge for PRISM+ aircon products. They will be responsible for offering technical assistance, guidance, and support to both individual consumers and businesses encountering issues with our technical, hardware, and software systems. The selected candidate will play a pivotal role within PRISM+ Malaysia and will report directly to the Aircon Operations & Technical Manager.

Responsibilities of Aircon / ACMV Technician but are not limited to:

• Installs, inspects, maintains, and repair various types and brand of all types of commercial and residential air conditioners.
• Performs regular preventive maintenance and corrective works on air conditioning systems.
• Diagnoses electrical and mechanical defects and malfunctions.
• Carries our repair works such as replacement of air con compressors, fan coil motors, etc.
• Recommends appropriate repair and improvement works to customers.
• Perform servicing of air conditioning at customers' residential and commercial premises that includes chemical washes, chemical overhauls, general maintenance services.
• Ensure all works compliance with appliance standards and Health and Safety Act.
• Daily reporting and weekly reporting to direct manager.
• Any other tasks, when required by the immediate supervisor.

• Hands-on experience in installation, maintenance (including chemical washing), troubleshooting and repairing of air conditioners.
• Must be able to handle physical work due to job nature.
• Basic command of English, Malay spoken and written.
• Responsible for providing air conditioning (air conditioning system) services, such as inspection, maintenance, installation, air conditioning failure.
• Provide monthly maintenance and operation services to customers.
• Effective handling of fault/emergency repairs and customer complaints.
• GDL driving license.
• Minimum 1 year experience is required.
• 5.5 days' work week (Monday to Friday 9am to 6:30pm / Saturday 9am to 1pm).
• Preferably with a certification BCA License (Air-Con License) - INSTALLATION OF STRUCTURAL SUPPORTS FOR AIR-CON UNITS or equivalent/Malaysian Special Skills Certification (Preferred).

We are seeking a superstar Performance Marketing Specialist who will be driving the growth of PRISM+ Malaysia by enhancing and optimizing customer experience funnels. Being a high growth electronics company, we are looking for a candidate who will be a passionate strong self-starter to manage PRISM+ Malaysia marketing needs.

This experienced and entrepreneur individual will help us oversee and lead the entire media buying from Facebook Ads, Google Adswords, SEO & SEM and email marketing. This driven person will also need to generate data-driven commercial insights, execute high-budget with constant optimization digital campaigns, and manage advertising platform partners. The candidate will be considered a key member of PRISM+ overseas expansion team and will report to Malaysia Marketing Lead and Country Director of Malaysia.

Responsibilities of a Performance Marketing Specialist but are not limited to:

• Formulate, execute, and report on paid advertising campaigns on various platforms including but not limited to Facebook, Instagram, Google & TikTok
• Conduct in-depth monitoring and tracking systems using Google Analytics and Google tag manager
• Reporting on set metrics to generate insights for ads optimization, A/B testing and website improvements
• Be passionate about copywriting. Analyze and optimize copywriting phrases to achieve different marketing objective of company
• Performance marketing copy writing
• Product unique selling proposition copywriting
• Come up with innovative marketing campaign
• Set campaign objectives and performance targets for each major campaign, with rationale, anticipation of results and ROI
• Execute all key aspects of the campaign
• Proven ability to communicate effectively to drive positive outcomes with key stakeholders (especially design team on creatives requirements)
• Foster strong relationships with external stakeholders (i.e Facebook/Google account managers)

• Proficient in Facebook Ads platform (>3 years of Experience)
• Proficient in Google Adwords, Google Analytics and Google Tag manager (>1 year of Experience)
• Bachelor's Degree in Business and Marketing, or any relevant course of studies
• At least 3-4 years' experience in digital marketing - preferred to be in performance marketing agency or e-commerce company
• You should have successfully scaled and led result driving marketing campaigns with clear management reporting metrics to measure success
• Thrives in dynamic, uncertain, and fast-moving environments, a hustler
• A strong level of passion to understand thoroughly performance advertisement growth metrics

We are seeking a passionate Retail Store Manager who will be starting in this new division in PRISM+ Malaysia. Being a high growth electronics company, we are looking for a candidate who accelerate growth in our retail segment while providing insights and expertise on how to growth our retail business.

This driven and ambitious individual will be overseeing and maximizing sales of the company through the retail sales channel, managing 3 outlets in Klang Valley. Are you someone who is result-driven and enjoy helping customers to meet their needs and requirements? If your answer is “yes,” we would like to welcome you onboard to join our dynamic team, where like-minded individuals work towards attaining the common goal. The candidate will be considered a key member of PRISM+ Malaysia and will report directly to the Country Director.

Responsibilities of a Retail Sales Manager but are not limited to:

• Manage, count, verify, and reconcile daily cash register sales
• Greet customers in a courteous and professional manner, while providing quality customer service; answer questions about products and recommend them accordingly
• Perform opening and closing procedures effectively according to store policies and procedures

• Process and replenish merchandise and ensured stock availability
• Lead retail team to maintain visual merchandising and cleanliness standards of the store
• Create a positive work environment by motivating and encouraging the team to foster good relationships with one another
• Recruit and hire new store employees
• Responsible for training and onboarding new employees
• Create and manage store schedules 
• Set, monitor and achieve/exceed retail sales targets to drive improvement in company ranking
• Provides timely sales reports and analysis, making recommendations and flagging risks regarding anticipated shortfalls
• Working close with company’s management, plan and implement suitable incentives and push out plans to boost sales

• Bachelor’s Degree in Business, Marketing, or any relevant course of studies
• Minimum of 3 years of managerial experience in the retail industry
• Well versed in retail store processes and systems, proficient in Excel/ PowerPoint
• Prior experience in malls landlord relations
• Data-driven with ability to analyze data for stocks forecasting
• Strong Communication (English/Chinese/Malay) and people skills
• Passionate in engaging customers and providing excellent service

• Annual outpatient benefit (Includes dental and optical benefits)
• Birthday leave
• Performance bonus
• Annual increment

We are seeking a passionate Retail Assistant Store Manager who will be starting in this new division in PRISM+ Malaysia. Being a high growth electronics company, we are looking for a candidate who accelerate growth in our retail segment while providing insights and expertise on how to growth our retail business.

This driven and ambitious individual will be overseeing and maximizing sales of the company through the retail sales channel at Sunway Velocity Mall. Are you someone who is result-driven and enjoy helping customers to meet their needs and requirements? If your answer is “yes,” we would like to welcome you onboard to join our dynamic team, where like-minded individuals work towards attaining the common goal. The candidate will be considered a key member of PRISM+ Malaysia and will report directly to the Retail Store Manager.

Responsibilities of a Retail Assistant Sales Manager but are not limited to:
Daily store operations 

• Manage, count, verify, and reconcile daily cash register sales
• Greet customers in a courteous and professional manner, while providing quality customer service; answer questions about products and recommend them accordingly
• Perform opening and closing procedures effectively according to store policies and procedures

• Process and replenish merchandise and ensured stock availability

Team management

• Co-Lead retail team to maintain visual merchandising and cleanliness standards of the store
• Create a positive work environment by motivating and encouraging the team to foster good relationships with one another
• Recruit and hire new store employees
• Responsible for training and onboarding new employees
• Create and manage store schedules 

Sales

• Set, monitor and achieve/exceed retail sales targets to drive improvement in company ranking
• Sales reporting: provides timely sales reports and analysis, making recommendations and flagging risks regarding anticipated shortfalls.
• Working close with company’s management, plan and implement suitable incentives and push out plans to boost sales

• Bachelor’s Degree in Business, Marketing, or any relevant course of studies
• Minimum of 3 years of managerial experience in the retail industry
• Well versed in retail store processes and systems, proficient in Excel/ PowerPoint
• Prior experience in malls landlord relations
  

Skills/Experience Preferred:

• Data-driven with ability to analyse data for stocks forecasting
• Strong Communication (English/Chinese/Malay) and people skills
• Passionate in engaging customers and providing excellent service

1. Annual outpatient benefit (Includes dental and optical benefits)
2. Birthday leave
3. Performance bonus
4. Annual increment

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

• Ensure timely, accurate month-end closing and financial reporting to Management
• Responsible for preparation and closing of monthly management account annual financial statements
• Responsible for accounting processes and tasks which includes GL, account reconciliation, schedule maintenance etc.
• Coordinate and liaise with internal department members to support all accounting reporting and operation matters
• Coordinate and liaise with external parties like external auditors, tax agents, corporate secretarial agents, local tax and government authorities as and when required
• Support and ensure compliance with all finance filing requirements, tax filing requirement (GST), audits, procedures and forms both statutory and internal
• Assist in new processes and system implementation when require
• Participate in ad-hoc projects

• Bachelor's degree in Accounting or Finance
• Minimum of 2 years of experience as a Finance Executive with full set accounting expertise
• Strong knowledge of accounting principles and practices
• Proficiency in using accounting software, such as Xero
• Excellent attention to detail and accuracy
• Strong analytical and problem-solving skills
• Solid understanding of financial statements and financial analysis techniques
• Exceptional organizational and time management skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Excel and other Microsoft Office applications

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are rapidly growing, ever-evolving, and seeking new teammates to join us.

This role will report to the UI/UX Manager and collaborate with key stakeholders across departments by facilitating discussions to understand the requirements and objectives.

As a senior UI/UX designer, you will be responsible for all phases of UI/UX work for all projects like conceptual design, prototyping, detailed design, usability testing, web A/B testing, and implementation. You will also conduct design critiques with the core UX and Marketing team, with the ability to effectively communicate UX fundamentals, concepts, and solutions to stakeholders. You will constantly review all products to understand how to improve the process flow or UI aspect to deliver a consistent world-class experience for customers.

• You have a strong portfolio showcasing your best design work
• You are proficient in Figma & Adobe Creative Suite (Illustrator & Photoshop)
• You have excellent communication skills and can clearly articulate your ideas, designs, and suggestions.
• You are flexible to take direction, feedback and observations with a positive attitude
• You have a good understanding of development principles and execution
• You are a good team player

We are seeking a superstar Performance Marketing Specialist who will be driving the growth of PRISM+ Australia by enhancing and optimizing customer experience funnels. Being a high growth electronics company, we are looking for a candidate who will be a passionate strong self-starter to manage PRISM+ Australia marketing needs.

This experienced and entrepreneur individual will help us oversee and lead the entire media buying from Facebook Ads, Google Adswords, SEO & SEM and email marketing. This driven person will also need to generate data-driven commercial insights, execute high-budget with constant optimization digital campaigns, and manage advertising platform partners. The candidate will be considered a key member of PRISM+ overseas expansion team and will report to Malaysia Marketing Lead and Country Director of Malaysia.

Responsibilities of a Performance Marketing Specialist but are not limited to:

• Formulate, execute, and report on paid advertising campaigns on various platforms including but not limited to Facebook, Instagram, Google & TikTok
• Conduct in-depth monitoring and tracking systems using Google Analytics and Google tag manager
• Reporting on set metrics to generate insights for ads optimization, A/B testing and website improvements
• Be passionate about copywriting. Analyze and optimize copywriting phrases to achieve different marketing objective of company
• Performance marketing copy writing
• Product unique selling proposition copywriting
• Come up with innovative marketing campaign
• Set campaign objectives and performance targets for each major campaign, with rationale, anticipation of results and ROI
• Execute all key aspects of the campaign
• Proven ability to communicate effectively to drive positive outcomes with key stakeholders (especially design team on creatives requirements)
• Foster strong relationships with external stakeholders (i.e Facebook/Google account managers)

• Proficient in Facebook Ads platform (>3 years of Experience)
• Proficient in Google Adwords, Google Analytics and Google Tag manager (>1 year of Experience)
• Bachelor's Degree in Business and Marketing, or any relevant course of studies
• At least 3-4 years' experience in digital marketing - preferred to be in performance marketing agency or e-commerce company
• You should have successfully scaled and led result driving marketing campaigns with clear management reporting metrics to measure success
• Thrives in dynamic, uncertain, and fast-moving environments, a hustler
• A strong level of passion to understand thoroughly performance advertisement growth metrics

Make a difference and be part of something bigger. Put everything you have learned into action and grab the opportunity to join us in driving our global growth together. Being a high growth electronics company, we are looking for a candidate who will be a passionate strong self-starter to manage our logistics operations in Malaysia.

This individual will help us co-ordinate daily logistic requirements, gather operational data for report generation and contribute ideas in current process optimization. The candidate will be experiencing the breath-taking pace of high growth start-up journey. The individual will be part of PRISM+ Malaysia team and will report to the local Operations Manager.

Responsibilities of a Logistics Coordinator but are not limited to:

• Data processing of day-to-day logistics arrangements and liaison.
• Account for daily failed or defective delivery.
• Responsible for management of Logistics system.
• Updating master datafile of successful deliveries for archiving and record purposes.
• Daily reporting on cost per delivery and cost savings.
• Strive to achieve target of T+1 days delivery for majority of the orders.
• Manage delivery vehicles scheduled maintenances, Insurance & Road Tax.
• Also arrange & facilitate all regulatory inspection. (eg. Puspakom, JPJ, etc.)
• Month end timely submission of drivers Incentives & Overtime accordingly.
• Manage , scrutinize & approve all drivers claims.
• Any other ad-hoc tasks as required.

• Contact customers to schedule delivery timeslot (phone/message/email).
• Ensure all orders for the day are delivered successfully.
• Follow-up with drivers on delivery status.
• Re-connect with customers to reschedule a new date and timeslot for delivery.
• Precise and effective scheduling of deliveries to all drivers.
• Ensuring all required fields are checked and accurate upon delivery. (eg. Proof of delivery)

• Candidate must possess at least a Diploma or Degree in any relevant discipline with SPM credit in Mathematics and English.
• At least 1 year of working experience. Knowledge and working experience with shipping documentation will be an added advantage.
• 5.5 work day week (Mon to Fri : 8:30AM - 6PM , & Sat : 8:30AM till 12:30noon ).
• Proficient in writing and speaking in English & Bahasa Malaysia.
• Proficient in Microsoft Office.
• Good interpersonal attitude, attention to detail, disciplined and process oriented and high sense of urgency.

• 14 Days Annual Leave
• 1 Day Birthday Leave
• Annual outpatient benefit (Includes dental and optical benefits)
• Annual increment
• Performance bonus
• Free flow snacks and drinks!

We are looking for talented and passionate TikTok Live Hosts to join our team. As a high-growth electronics company, we need someone who can bring their creativity and expertise to elevate our livestreaming experience and establish us as a top-tier TikTok livestreaming platform in Malaysia.

These dynamic individuals will be responsible for building a loyal and enthusiastic fan base by delivering exceptional livestreaming performances. Candidates will play a crucial role in shaping our livestreaming strategy and will work hand in hand with our marketing team in Malaysia.

Responsibilities of a TikTok Livestreamer Host include, but are not limited to:

• Host engaging and entertaining livestreams on TikTok, captivating audiences and driving viewer engagement.
• Excellent communication and presentation skills, with the ability to connect with viewers and pass on important information such as product specifications and promotion mechanics to audience.
• Stay up to date with the latest trends and developments in the TikTok livestreaming space, to constantly improve and innovate our livestreaming content.
• Collaborate with the other team members to develop and execute livestreaming strategies that align with our overall brand goals.
• Create unique and compelling content for livestreams, such as interactive experiences, to keep viewers entertained and coming back for more.
• Establish a strong online presence and cultivate a loyal fan base by actively engaging with viewers during livestreams, responding to comments, and fostering a sense of community.
• Stay informed about TikTok platform updates, policies, and best practices, ensuring compliance and maximizing the potential of our livestreaming activities.
• Collaborate with other livestream hosts and influencers to create joint livestreaming events and cross-promote each other's content, maximizing audience reach and engagement.
• Assist in training and mentoring new livestream hosts, sharing your expertise and helping to develop their skills.

• Fluent in speaking Malay.
• Comfortable & passionate about conducting livestreams.
• Strong ability to engage and interact well with viewers and customers.
• Collaborative spirit, with the ability to work effectively within a team and collaborate with other content creators and influencers.
• Must be able to commit during the day on weekdays and is flexible on weekends.
• Willing to work in shifts - Monday to Sunday (10am-1pm, 2pm-4pm, 7pm-10pm).
• Candidates with prior experience/knowledge of electronic products and livestreaming preferred.
• Sales experience preferred.

As a growing electronics company, we are in search of a candidate who can demonstrate their expertise in establishing a solid foundation for our service team, particularly in the areas of product refurbishment and cannibalization. This role also involves serving as the go-to technical resource for our customer service team, aiding them in delivering top-notch troubleshooting solutions for our customers to ensure a seamless and speedy resolution.

This individual will serve as the cornerstone of technical hands-on knowledge for PRISM+ products. They will be responsible for offering technical assistance, guidance, and support to both individual consumers and businesses encountering issues with our technical, hardware, and software systems. The selected candidate will play a pivotal role within PRISM+ Malaysia and will report directly to the Technical Support Lead.

Responsibilities of Technical Support Specialist but are not limited to:

• Hands-on troubleshooting, restoration and repair of PRISM+ products range with tools in the RMA office.
• Be on-site to conduct diagnosis on PRISM+ product issues and provide technical resolutions for customers in a professional manner as and when required.
• Supporting other departments and partners on product technical issues/guidelines – by proper process of problem identification, investigation and/or troubleshooting to provide the required solution(s).
• Maintaining records of repairs and fixes in the system per Company’s requirement.
• Participating in audit stock count in the warehouse, product certification, retrofit and parts identification activities.
• Coaching and mentoring new hires in terms of product knowledge and technical support skills.
• Setting up, maintaining and resolving issues of general IT asset/equipment and peripheral devices in Company offices and retail outlets.
• Assisting delivery team in the office during products delivery and pick up.
• Keeping workstation and tools in orderly manner.
• Participating in ad hoc projects or tasks as required by the Company.

• Diploma in Electronics/Computer Engineering, or any relevant course of studies.
• MUST have at least 3 years’ experience of on-site or in office hands on service/repair of electronic products or appliances role in fields relevant to this position.
• No sustained past or current bodily injuries that would prevent from daily lifting or relocating certain standard consumer appliances within the office or on-site workspace.
• Strong understanding of technical and product global specification standards in PRISM+ product range.
• Able to keep up with the fast pace and sustain productivity goals with minimal supervision.
• Team player attitude and passionate to achieve department and Company goals.
• Hands-on installation and repair experience of broader range of appliances is an added advantage.
• Possess own transport and valid driving license. (for on-site tasks)

1. Annual outpatient benefit (Includes dental and optical benefits)
2. Birthday leave
3. Performance bonus
4. Annual increment

We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW experience to our customers, cementing PRISM+ as the BEST Customer-oriented company.

This passionate experienced individual will help us drive up customer satisfaction by going far beyond, delivering the best possible value and service to our customers. The Customer Service Officer will report directly to the Customer Service Manager.

Responsibilities:

• Provide timely, accurate, and quality responses to customers via various contact points: email, live chats, phone lines, and social media channels.
• Assist customers in troubleshooting or identifying technical issues with Air-conditioning.
• Work with various departments or stakeholders to ensure the Aircon is delivered and installed within the stipulated time frame.
• Identifying common problems and escalating them to management, along with possible suggestions for improvement, whenever possible.
• Provide immediate attention to serious cases and escalate for swift resolutions.
• Obtaining and sharing customer feedback with colleagues and other departments to improve product and service.
• Maintaining a polite, helpful, and professional manner.
• Be passionate about the products you deal in and be at the forefront of all the latest technology/specifications.
• Coach new customer service officer to uphold the same high level of excellence of customer experience provided by PRISM+.
• Uphold client confidentiality policy.

• Diploma/Degree holder or equivalent.
• At least 1 – 3 years of relevant work experience in customer service experience, preferably in E-Commerce would be an advantage.
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
• Ability to multitask, organize, and prioritize work.
• Prior experience using Zendesk, or any other Customer Service Management system would be an advantage.
• Experience in Air-conditioning / Consumer Electronics / Home appliances would be an advantage.
• Strong technical skills and ability to adapt to new technologies quickly.
• Candidates must be willing to work on weekends and public holidays. (5 days work and 2 off days on a rotational basis)
• Candidates must be comfortable commuting to the office at Bukit Jalil, Kuala Lumpur.
• This position will be fully work from office

• 14 Days Annual Leave
• 1 Day Birthday Leave
• Annual outpatient benefit (Includes dental and optical benefits)
• Annual increment
• Performance bonus
• Free flow snacks and drinks!

We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW experience to our customers, cementing PRISM+ as the BEST Customer-oriented company.

This passionate experienced individual will help us drive up customer satisfaction by going far beyond, delivering the best possible value and service to our customers. The Customer Service Officer will report directly to the Customer Service Manager.

Responsibilities:

• Provide timely, accurate, and quality responses to customers via various contact points: email, live chats, phone lines, and social media channels.
• Assist customers in troubleshooting or identifying technical issues.
• Work with various departments or stakeholders to ensure the products are delivered and installed within the stipulated time frame.
• Identifying common problems and escalating them to management, along with possible suggestions for improvement, whenever possible.
• Provide immediate attention to serious cases and escalate for swift resolutions.
• Obtaining and sharing customer feedback with colleagues and other departments to improve product and service.
• Maintaining a polite, helpful, and professional manner.
• Be passionate about the products you deal in and be at the forefront of all the latest technology/specifications.
• Coach new customer service officer to uphold the same high level of excellence of customer experience provided by PRISM+.
• Uphold client confidentiality policy.

• Diploma/Degree holder or equivalent.
• At least 1 – 3 years of relevant work experience in customer service experience, preferably in E-Commerce would be an advantage.
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
• Ability to multitask, organize, and prioritize work.
• Prior experience using Zendesk, or any other Customer Service Management system would be an advantage.
• Experience in Air-conditioning / Consumer Electronics / Home appliances would be an advantage.
• Strong technical skills and ability to adapt to new technologies quickly.
• Candidates must be willing to work on weekends and public holidays. (5 days work and 2 off days on a rotational basis)
• Candidates must be comfortable commuting to the office at Bukit Jalil, Kuala Lumpur.
• This position will be fully work from office.

• 14 Days Annual Leave
• 1 Day Birthday Leave
• Annual outpatient benefit (Includes dental and optical benefits)
• Annual increment
• Performance bonus
• Free flow snacks and drinks!

We are seeking a passionate Retail Assistant Store Manager who will be starting in this new division in PRISM+ Malaysia. Being a high growth electronics company, we are looking for a candidate who accelerate growth in our retail segment while providing insights and expertise on how to growth our retail business.

This driven and ambitious individual will be overseeing and maximizing sales of the company through the retail sales channel at Sunway Velocity Mall. Are you someone who is result-driven and enjoy helping customers to meet their needs and requirements? If your answer is “yes,” we would like to welcome you onboard to join our dynamic team, where like-minded individuals work towards attaining the common goal. The candidate will be considered a key member of PRISM+ Malaysia and will report directly to the Retail Store Manager.

Responsibilities of a Retail Assistant Sales Manager but are not limited to:
Daily store operations 

• Manage, count, verify, and reconcile daily cash register sales
• Greet customers in a courteous and professional manner, while providing quality customer service; answer questions about products and recommend them accordingly
• Perform opening and closing procedures effectively according to store policies and procedures

• Process and replenish merchandise and ensured stock availability

Team management

• Co-Lead retail team to maintain visual merchandising and cleanliness standards of the store
• Create a positive work environment by motivating and encouraging the team to foster good relationships with one another
• Recruit and hire new store employees
• Responsible for training and onboarding new employees
• Create and manage store schedules 

Sales

• Set, monitor and achieve/exceed retail sales targets to drive improvement in company ranking
• Sales reporting: provides timely sales reports and analysis, making recommendations and flagging risks regarding anticipated shortfalls.
• Working close with company’s management, plan and implement suitable incentives and push out plans to boost sales

• Bachelor’s Degree in Business, Marketing, or any relevant course of studies
• Minimum of 3 years of managerial experience in the retail industry
• Well versed in retail store processes and systems, proficient in Excel/ PowerPoint
• Prior experience in malls landlord relations
  

Skills/Experience Preferred:

• Data-driven with ability to analyse data for stocks forecasting
• Strong Communication (English/Chinese/Malay) and people skills
• Passionate in engaging customers and providing excellent service

1. Annual outpatient benefit (Includes dental and optical benefits)
2. Birthday leave
3. Performance bonus
4. Annual increment

We are seeking a passionate Retail Assistant Store Manager who will be starting in this new division in PRISM+ Malaysia. Being a high growth electronics company, we are looking for a candidate who accelerate growth in our retail segment while providing insights and expertise on how to growth our retail business.

This driven and ambitious individual will be overseeing and maximizing sales of the company through the retail sales channel at Queens Bay Mall. Are you someone who is result-driven and enjoy helping customers to meet their needs and requirements? If your answer is “yes,” we would like to welcome you onboard to join our dynamic team, where like-minded individuals work towards attaining the common goal. The candidate will be considered a key member of PRISM+ Malaysia and will report directly to the Retail Store Manager.

Responsibilities of a Retail Assistant Sales Manager but are not limited to:

Daily store operations 

• Manage, count, verify, and reconcile daily cash register sales
• Greet customers in a courteous and professional manner, while providing quality customer service; answer questions about products and recommend them accordingly
• Perform opening and closing procedures effectively according to store policies and procedures

• Process and replenish merchandise and ensured stock availability

Team management

• Co-Lead retail team to maintain visual merchandising and cleanliness standards of the store
• Create a positive work environment by motivating and encouraging the team to foster good relationships with one another
• Recruit and hire new store employees
• Responsible for training and onboarding new employees
• Create and manage store schedules 

Sales

• Set, monitor and achieve/exceed retail sales targets to drive improvement in company ranking
• Sales reporting: provides timely sales reports and analysis, making recommendations and flagging risks regarding anticipated shortfalls.
• Working close with company’s management, plan and implement suitable incentives and push out plans to boost sales

• Bachelor’s Degree in Business, Marketing, or any relevant course of studies
• Minimum of 3 years of managerial experience in the retail industry
• Well versed in retail store processes and systems, proficient in Excel/ PowerPoint
• Prior experience in malls landlord relations
  

Skills/Experience Preferred:

• Data-driven with ability to analyse data for stocks forecasting
• Strong Communication and people skills
• Passionate in engaging customers and providing excellent service

1. Annual outpatient benefit (Includes dental and optical benefits)
2. Birthday leave
3. Performance bonus
4. Annual increment

• Listen to what customers want and assist them in finding the best product for their requirements.
• Constantly expand product knowledge and deliver it in engaging ways to customers.
• Follow up with customers and provide guidance on product selection.
• Set up attractive product displays and promotional booths.
• Provide product demonstration, presentation to customers and other stakeholders.
• Engage in meaningful interactions and develop positive customer relationships.
• Provide feedback for improvement to the retail and management team.
• Meet daily targets and submit sales reports and EOD reports accurately.

• Diploma in Hospitality, Retail or any relevant course of studies.
• Minimum of 1 year of retail experience.
• Comfortable working 6 days a week.
• Passionate in engaging customers and providing excellent service.

• Willingness to learn and understand the consumer electronics technical specifications.
• Strong Communication and people skills.

• Annual outpatient benefit (Includes dental and optical benefits)

• Birthday leave

• Performance bonus

• Annual increment

PRISM+ is looking for a reliable Ceiling Fan Installer who is concerned with customer satisfaction and transporting goods in a safe, timely manner. The Ceiling Fan Installer will pick up and drop off items while adhering to assigned routes and time schedules. You should be willing to work as part of the delivery team to ensure that the items are complete, packed correctly, safely delivered and set up for the correct client. To succeed as a Ceiling Fan Installer, you should be polite and prompt with a commitment to providing our clients with an excellent experience. You should be thorough in ensuring orders are properly fulfilled, committed to working safety, and passionate about satisfying clients.

• Loading, transporting, and the items to clients or businesses in a safe, timely manner.
• Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.
• Providing excellent customer service, answering questions, and handling complaints from clients.
• Assessing the site where the ceiling fan is to be installed to assess the space and determine the most appropriate location for the fan.
• Ensure that the ceiling is strong enough to support the weight of the fan.
• Installing and assembling the ceiling fan, wiring it to the electrical system, and mounting it securely to the ceiling safely and efficiently.
• Test the ceiling fan to ensure that it is functioning properly and that there are no electrical or mechanical issues.
• Clean up the site after the installation is complete, including removing any debris or packaging materials.
• Provide advice and guidance to the customer on how to use and maintain the fan, as well as answer any questions the customer may have about the installation process and the products.
• Provide a comprehensive range of electrical services, including but not limited to pulling electrical wires, installing power switches, and any other electrical works tasks.
• Provide excellent customer service, answering questions, and handling complaints from clients.
• Abiding by all transportations laws and maintaining a safe driving record.
• Daily reporting and weekly reporting to direct manager.
• Other tasks, when required by the immediate supervisor.

• Experienced in installation, maintenance, troubleshooting and repairing of a ceiling fan is a bonus

• Handyman experience will be an advantage
• Ability to walk, drive, lift and carry heavy items for extended periods
• Basic command of English, spoken and written
• GDL driving license is required and able to drive Van
• A minimum of 1-year experience is preferred
• Comfortable with 5.5 days work week (Monday to Saturday, 9am to 6pm)

• Annual outpatient benefit (Includes dental and optical benefits)
• Birthday leave
• Incentives and commission
• OT pay
• Annual increment
• Performance bonus
• Career progression

PRISM+ is looking for a reliable Ceiling Fan Installer who is concerned with customer satisfaction and transporting goods in a safe, timely manner. The Ceiling Fan Installer will pick up and drop off items while adhering to assigned routes and time schedules. You should be willing to work as part of the delivery team to ensure that the items are complete, packed correctly, safely delivered and set up for the correct client. To succeed as a Ceiling Fan Installer, you should be polite and prompt with a commitment to providing our clients with an excellent experience. You should be thorough in ensuring orders are properly fulfilled, committed to working safety, and passionate about satisfying clients.

• Loading, transporting, and the items to clients or businesses in a safe, timely manner.
• Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.
• Providing excellent customer service, answering questions, and handling complaints from clients.
• Assessing the site where the ceiling fan is to be installed to assess the space and determine the most appropriate location for the fan.
• Ensure that the ceiling is strong enough to support the weight of the fan.
• Installing and assembling the ceiling fan, wiring it to the electrical system, and mounting it securely to the ceiling safely and efficiently.
• Test the ceiling fan to ensure that it is functioning properly and that there are no electrical or mechanical issues.
• Clean up the site after the installation is complete, including removing any debris or packaging materials.
• Provide advice and guidance to the customer on how to use and maintain the fan, as well as answer any questions the customer may have about the installation process and the products.
• Provide a comprehensive range of electrical services, including but not limited to pulling electrical wires, installing power switches, and any other electrical works tasks.
• Provide excellent customer service, answering questions, and handling complaints from clients.
• Abiding by all transportations laws and maintaining a safe driving record.
• Daily reporting and weekly reporting to direct manager.
• Other tasks, when required by the immediate supervisor.

• Experienced in installation, maintenance, troubleshooting and repairing of a ceiling fan is a bonus

• Handyman experience will be an advantage
• Ability to walk, drive, lift and carry heavy items for extended periods
• Basic command of English, spoken and written
• GDL driving license is required and able to drive Van
• A minimum of 1-year experience is preferred
• Comfortable with 5.5 days work week (Monday to Saturday, 9am to 6pm)

• Annual outpatient benefit (Includes dental and optical benefits)
• Birthday leave
• Incentives and commission
• OT pay
• Annual increment
• Performance bonus
• Career progression

Are you passionate about building strong relationships and driving corporate sales? We are looking for a dynamic and results-driven Corporate Sales Executive (B2B Marketing) in PRISM+ Malaysia! This role will focus on expanding our corporate client base and maximizing sales opportunities.

Responsibilities:

• Develop and maintain strong relationships with corporate clients, identifying new business opportunities.
• Drive B2B sales strategies to achieve sales targets and revenue growth.
• Handle corporate inquiries and present tailored solutions to meet client needs.
• Prepare detailed sales proposals, reports, and presentations.
• Work closely with internal teams to ensure seamless delivery of services to clients.
• Keep up-to-date with market trends, competitor activities, and industry developments.
• Maintaining Customer Relationship Management (CRM) data.
• Participate in any other ad-hoc duties assigned to the team.

• Bachelor’s degree in Business, Marketing, or related field.
• Proven experience in corporate sales, B2B marketing, or a related role.
• Experience working with system integrators is an advantage.
• Excellent communication and negotiation skills with the ability to engage C-level clients.
• Proficiency in English is essential; fluency in Mandarin or Bahasa Malaysia is a plus.
• Strong presentation skills and ability to manage multiple clients/projects.
• Possess own transport and willingness to travel as needed.

• Competitive Salary with great commission earning potential.
• Annual outpatient benefit (Includes dental and optical benefits)

• Birthday leave
• Annual increment
• Performance bonus
• EPF, SOCSO and EIS Contribution

PRISM+ sedang mencari CEILING FAN TECHNICIAN yang memberi perhatian kepada kepuasan pelanggan serta mengangkut barang dengan berhati-hati dan tepat pada masanya. TECHNICIAN ini akan mengambil dan menghantar barang sambil mematuhi laluan dan jadual waktu yang ditetapkan. Untuk berjaya sebagai CEILING FAN TECHNICIAN, anda perlu bersikap sopan dengan komitmen untuk memberikan pengalaman yang cemerlang kepada pelanggan kami. Anda harus teliti dalam memastikan pesanan dipenuhi dengan betul.

Tanggungjawab:

• Memuat, mengangkut, dan menghantar item kepada pelanggan atau perniagaan dengan selamat dan tepat pada masanya.
• Menyemak pesanan sebelum dan selepas penghantaran untuk memastikan bahawa pesanan adalah lengkap, caj adalah betul, dan pelanggan berpuas hati.
• Memberikan perkhidmatan pelanggan yang cemerlang, menjawab soalan, dan mengendalikan aduan daripada pelanggan.
• Menilai & menentukan lokasi paling sesuai di mana ceiling fan akan dipasang.
• Memastikan bahawa ceiling cukup kuat untuk menyokong berat kipas.
• Memasang dan menyusun kipas ceiling, menyambungkan ke sistem elektrik, dan memasangnya dengan selamat dan efisien pada ceiling.
• Menguji kipas ceiling setelah selesai pemasangan dan ia berfungsi dengan baik dan tiada isu elektrik atau mekanikal.
• Membersihkan lokasi selepas pemasangan selesai, termasuk membuang sebarang sisa atau bahan pembungkusan.
• Memberikan nasihat dan panduan kepada pelanggan tentang cara pengendalian kipas , serta menjawab sebarang soalan mudah pengguna.
• Menyediakan pelbagai perkhidmatan elektrik, termasuk tetapi tidak terhad kepada menarik wayar elektrik & memasang suis.
• Mematuhi segala undang-undang jalanraya dan mengekalkan rekod pemanduan yang bersih.
• Melaporkan secara harian dan mingguan kepada supervisor.
• Lain-lain tugas apabila diperlukan oleh supervisor & syarikat.

Keperluan:

• Berpengalaman dalam pemasangan, penyelenggaraan dan pembaikan kipas ceiling adalah satu kelebihan.
• Pengalaman sebagai handyman adalah satu kelebihan.
• Mampu berjalan, memandu, mengangkat dan membawa barang berat untuk tempoh yang panjang.
• Lesen memandu GDL diperlukan dan mampu memandu van 9 kaki.
• Pengalaman minimum 1 tahun adalah diutamakan.
• Selesa dengan bekerja 5.5 hari seminggu (Isnin hingga Sabtu).

PRISM+ is looking for a reliable Ceiling Fan Installer who is concerned with customer satisfaction and transporting goods in a safe, timely manner. The Ceiling Fan Installer will pick up and drop off items while adhering to assigned routes and time schedules. You should be willing to work as part of the delivery team to ensure that the items are complete, packed correctly, safely delivered and set up for the correct client. To succeed as a Ceiling Fan Installer, you should be polite and prompt with a commitment to providing our clients with an excellent experience. You should be thorough in ensuring orders are properly fulfilled, committed to working safety, and passionate about satisfying clients.

• Loading, transporting, and the items to clients or businesses in a safe, timely manner.
• Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.
• Providing excellent customer service, answering questions, and handling complaints from clients.
• Assessing the site where the ceiling fan is to be installed to assess the space and determine the most appropriate location for the fan.
• Ensure that the ceiling is strong enough to support the weight of the fan.
• Installing and assembling the ceiling fan, wiring it to the electrical system, and mounting it securely to the ceiling safely and efficiently.
• Test the ceiling fan to ensure that it is functioning properly and that there are no electrical or mechanical issues.
• Clean up the site after the installation is complete, including removing any debris or packaging materials.
• Provide advice and guidance to the customer on how to use and maintain the fan, as well as answer any questions the customer may have about the installation process and the products.
• Provide a comprehensive range of electrical services, including but not limited to pulling electrical wires, installing power switches, and any other electrical works tasks.
• Provide excellent customer service, answering questions, and handling complaints from clients.
• Abiding by all transportations laws and maintaining a safe driving record.
• Daily reporting and weekly reporting to direct manager.
• Other tasks, when required by the immediate supervisor.

• Experienced in installation, maintenance, troubleshooting and repairing of a ceiling fan is a bonus

• Handyman experience will be an advantage
• Ability to walk, drive, lift and carry heavy items for extended periods
• Basic command of English, spoken and written
• GDL driving license is required and able to drive Van
• A minimum of 1-year experience is preferred
• Comfortable with 5.5 days work week (Monday to Saturday, 9am to 6pm)

• Annual outpatient benefit (Includes dental and optical benefits)
• Birthday leave
• Incentives and commission
• OT pay
• Annual increment
• Performance bonus
• Career progression