Key Responsibilities:

• Lead, motivate, and supervise a team of customer service representatives to achieve team objectives.
• Monitor and analyze team performance, ensuring adherence to key performance indicators (KPIs) such as response time, customer satisfaction, and service quality.
• Provide coaching, mentoring, and regular feedback to team members to enhance their skills and overall performance.
• Develop and implement strategies to improve team efficiency and service levels.
• Handle complex customer inquiries and escalations, ensuring timely resolution.
• Collaborate with other departments to streamline processes and enhance customer experience.
• Prepare and present regular reports on team performance and customer service metrics to senior management.
• Ensure compliance with company policies, procedures, and service standards.
• Assist in the recruitment, onboarding, and continuous training of new team members.
• Drive a customer-centric culture within the team, fostering an environment of accountability and excellence.

Qualifications & Skills:

• Minimum of 3 years of experience in customer service, with at least 1 year in a team leader or supervisory role.
• Strong leadership skills with the ability to manage and develop a team.
• Excellent communication and interpersonal skills.
• Problem-solving abilities with a focus on customer satisfaction.
• Proficiency in CRM tools (e.g., Zendesk, Salesforce) and Microsoft Office Suite (Excel, PowerPoint).
• Ability to work in a fast-paced environment and manage multiple tasks.
• Strong analytical and reporting skills.
• A diploma or degree in any field is preferred.

Perks & Benefits

• Medical
• EPF
• Sosco

職責：

• 履行線上訂單
• 管理產品庫存，確保準確的包裝和運輸。
• 確保準確、及時地將產品交付給客戶。
• 與同事協調其他室內銷售相關訂單。
• 積極參與新貨的接收。
• 隨時了解最新的產品資訊。
• 遵守所有公司政策和程序。

要求：

• 電子商務軟體的使用知識和基本的電腦知識（例如微軟）
• 優秀的溝通和人際交往能力。
• 個性友善、樂於助人且有吸引力。
• 最低 SPM/O 水準或同等水準。

津貼和福利

• 佣金和獎金
• 定期團隊活動
• 公司旅行
• 年假
• 公積金和社會保險

關於公司：

我們是一家充滿活力的公司，總部位於馬來西亞檳城，正在尋找積極進取且經驗豐富的專門從事造紙行業的經紀人或代理機構。作為一站式紙張解決方案提供商，我們提供滿足廣泛應用的原紙、半成品和成品紙產品

關於角色：

我們正在尋找積極進取、經驗豐富的銷售經紀人或在造紙、印刷和包裝行業擁有強大聯繫的代理商。您的主要職責包括行銷我們的產品、識別潛在客戶以及確保和管理訂單。雖然在銷售和客戶獲取方面擁有良好的業績記錄是有利的，但這並不是一個嚴格的要求。

責任

• 識別和開發海外市場的潛在客戶和供應商。
• 對紙張和紙製品進行勤奮研究，並透過電話、電子郵件和其他溝通方式接觸潛在客戶。
• 制定並執行策略性銷售計劃，滲透海外市場，重點關注食品紙包裝產業、菸草紙包裝、商業印刷包裝產業等產業。
• 提供卓越的銷售和行政服務，以達到客戶滿意度。
• 實現銷售目標並為公司的整體成長和成功做出貢獻。
• 參與並協助臨時專案。

要求

• 任何學科的學士學位或以上學歷。
• 2年以上B2B銷售或新業務開發經驗者佳。
• 以結果為導向的態度，以可行的解決方案來處理和解決問題。
• 自我激勵，渴望成功。
• 準備好並願意接受挑戰並實現大膽的目標。
• 擁有成長心態和學習並走得更遠的願望。
• 忠誠的團隊合作者，對擴大業務網絡和曝光度充滿熱情。
• 英語流利。

我們提供什麼：

有競爭力的佣金結構

我們提供的佣金沒有上限；你的努力得到了真正的回報。

如何申請：

如果您是一位經驗豐富的銷售經紀人或代理商，擁有強大的網絡並對美國、歐洲或日本的造紙行業充滿熱情，我們很樂意聽取您的意見。請透過ch@tigergreenresources.com向我們提交您的履歷—我們期待您的申請。立即申請！

1. Identify, develop & implement quality policies, procedures, plans & programs to ensure product conform to customer spec & requirement.

2. Responsible for plant wide QA function including incoming quality control, in-process quality control, outgoing quality control & process audit.

3. Interact with customer to understand customer quality requirement & ensure customer satisfaction.

4. Manage customer complaint & ensure timely feedback to customer on the CLCA.

5. Develop & manage supplier to improve on supplier incoming quality.

6. To define Customer Specific Requirement (CSR).

7. Setting quality objectives, present and review the KPI in Management Review meeting.

8. Liaise with production & engineering to resolve in-house quality issue and seek long term corrective & preventive action.

9. Authority and responsibility for corrective action are promptly informed of products or processes that do not conform to requirements to ensure that nonconforming product is not shipped to the customer and that all potential nonconforming product is identified and contained.

10. Implement & monitor the effectiveness of SPC and make sure all PIC attend the SPC training.

11. Initiate & drive for continuous quality improvement plans and Six Sigma Projects.

Requirement:

• Bachelor's Degree/Professional Degree, Engineering (Mechanical or Material) or equivalent
• Knowledge in FMEA, MSA, SPC, DOE, 8D problem solving.
• Able to interpret drawing and GD&T.
• Working experience in IQC, IPQC, OQC, Calibration and related job functions.
• Effective written and oral communication skills.
• Computer knowledge in Microsoft Excel, Word, Power Point.
• At least 5 years of working experience in related field is required for this position.

Perks & Benefits

• Regular team activities
• Medical insurance
• Open culture
• Personal development opportunities
• Paid training and development

Job title : Freelance Sales Executive

Company : Britishpedia Media Group Sdn.Bhd.

Employment type : Part time

Commission : Full Commission Avg earning of RM5000 - RM10000 (unlimited potential earning)

Location : All states ( include Sabah & Sarawak )

About the company :

BPH - British Publishing House was founded in 2013 as a leading publishing house that specializes in sharing the inspiring life stories of successful individual across Europe . We have expanded our operation into Malaysia and Singapore and will be expanding to Indonesia in 2025. BPH offers a dynamic working environment with exceptional earning potential for the chosen candidates. 

Position Overview:

Join our team as a Sales Executive cum Interviewer to embark on an exciting journey to meet with Successful Personality to share their life inspiring stories. Your role includes conducting interview, documenting the achievements and presenting the personality our exclusive range of products offering.

Key Responsibilities :

- Conduct market research to identify interview & selling possibilities and evaluate personality needs

- Invite personality for an interview via various communication channels

- Actively seeking out new sales opportunities for interview invitation through networking & social media 

- Schedule and conduct interviews with personalities in the designated markets (Malaysia, Singapore) following BPH's standardized questionnaires

- Conduct a minimum of 10-15 interviews monthly, both virtually and face-to-face

- Product presentation & offering to the personality

- Drafting the biography & other relevant information in our CRM system

- Follow up with personalities for biography confirmation

- Collaborate closely with the Sales Admin team to achieve both personal and company targets 

Requirements :

1) Must possess at least SPM/ O-Level , Diploma or Degree in any field. 

2) Proven min 2 years sales experience 

3) Proficiency & Fluency in English are essential

4) Fast Learner and passion for sales

5) Strong writing, interpersonal , communication & listening skills.

6) Ambition & Drive

7) Willingness to accept responsibility & to embrace work challenges

8) Self motivated & able to work independently 

Prefer Malaysian applicants.

Benefits :

1) Unlimited earning potential

2) Career development & growth

3) 2 full days training provided

4) Selling materials provided includes encyclopedia book made of Cabra leather

5) Work remotely & flexible hours

At Vermi Industries Sdn Bhd, we are a forward-thinking company focused on expanding our presence in the modern trade market. We are currently seeking an energetic and results-driven Sales Executive to cover hypermarkets, supermarkets, and other key outlets in the Penang, Perak & Kedah area.

Requirements:

• Candidate must possess at least diploma or above qualification.
• Strong knowledge of the retail landscape and key players in the Penang, Perak & Kedah area.
• At least 3 years of field sales experience preferably in an FMCG environment.
• Must be responsible, result-oriented, outgoing pleasant personality, mature, good interpersonal communication skills.
• Mandarin speaking will be an advantage. (Have to deal with China customer)
• Willing to travel locally for client visits and store checks.
• Candidates from Penang or Perak are highly encouraged to apply

Responsibilities:

• Develop and execute sales strategies targeting hypermarkets, supermarkets, and other modern trade outlets in the Penang, Perak & Kedah area.
• Experience in starting up and growing a trading business, including market entry strategies, supplier relationships, and distribution channels.
• Build and maintain relationships with key buyers and decision-makers in the modern trade sector.
• Negotiate and secure listings, promotional activities, and product placement to boost brand visibility and sales.
• Monitor in-store activities, including stock levels, displays, and competitor products, to ensure optimum product performance.
• Track and analyze sales performance, identifying opportunities for growth and improvement.
• Coordinate with the merchandising team to ensure timely product delivery and effective in-store execution.
• To attend training, meeting, and troubleshoot customers' problems.
• To participate in sales campaigns, promotion and product launchings.
• Monitoring and tracking of sales achievement, return, collection & etc.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Regular team activities
• Medical insurance
• Open culture

在 Vermi Industries Sdn Bhd，我們是一家具有前瞻性思維的公司，致力於擴大我們在現代貿易市場的影響力。我們目前正在尋找一位精力充沛、注重結果的銷售主管，以負責檳城、霹靂和吉打地區的大型超市、超市和其他主要商店。

要求：

• 候選人必須至少擁有文憑或以上資格。
• 對檳城、霹靂和吉打地區的零售業格局和主要參與者有深入的了解。
• 至少 3 年快速消費品領域的現場銷售經驗。
• 必須有責任心、結果導向、外向開朗、成熟、良好的人際溝通能力。
• 會說普通話將是一個優勢。 （需與中國客戶打交道）
• 願意前往當地拜訪客戶和檢查商店。
• 強烈鼓勵來自檳城或霹靂州的候選人申請

職責：

• 制定並執行針對檳城、霹靂和吉打地區的大型超市、超市和其他現代貿易網點的銷售策略。
• 擁有創辦和發展貿易業務的經驗，包括市場進入策略、供應商關係和分銷管道。
• 與現代貿易領域的主要買家和決策者建立並維持關係。
• 談判並確保清單、促銷活動和產品植入，以提高品牌知名度和銷售量。
• 監控店內活動，包括庫存水準、陳列和競爭對手產品，以確保最佳的產品性能。
• 追蹤和分析銷售業績，識別成長和改進的機會。
• 與銷售團隊協調，確保及時的產品交付和有效的店內執行。
• 參加培訓、會議並解決客戶問題。
• 參與銷售活動、促銷和產品發表會。
• 監控及追蹤銷售業績、退貨、收款等。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 定期團隊活動
• 醫療保險
• 開放文化

工作職責：

• 透過線上平台、電話行銷和社群媒體識別並接觸潛在客戶。
• 與客戶建立並維持關係，提供量身訂製的解決方案。
• 進行房產檢視、展示特色並處理查詢。
• 協商條款，包括定價和付款計劃，以完成交易。
• 隨時了解市場趨勢、競爭對手和產業發展。
• 分析市場數據、識別銷售機會並提供見解。
• 準備必要的銷售報告、預測和文件。
• 及時解決客戶投訴或問題，必要時升級。

職位要求：

• 以前擔任銷售主管的經驗。
• 深入了解當地市場和產業趨勢。
• 優秀的溝通、談判和人際溝通能力。
• 能夠獨立工作並作為團隊的一部分。
• 以目標為導向，致力於達成銷售目標。
• 精通MS Office和CRM軟體。
• 可能需要有效的駕駛執照和車輛。

個人特質：

• 注重細節，積極主動。
• 能夠獨立工作並在團隊環境中工作。

申請：

如果您有興趣，請直接透過 WhatsApp 聯繫我，並提供您的履歷給我。加入我們充滿活力的工作環境！

01114075534（維文）

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 公司旅行
• 事假
• 個人發展機會

職責與責任：

• 負責公司產品在指定區域內的銷售和行銷活動。
• 管理授予的項目/訂單，並確保每個方面都在客戶的要求範圍內涵蓋和完成。
• 準備銷售提案/報價並及時回覆客戶，並確保正確追蹤所有機會。
• 尋找和開發新客戶。
• 與客戶建立良好的關係，推廣公司產品。
• 與公司的業務計劃保持一致，執行銷售目標、目標和策略，以實現目標收入。
• 為客戶準備並向客戶提供產品演示，並提供技術支援和推薦解決方案。

職位要求：

• SPM/文憑/學位持有者 - 將提供培訓。
• 良好的英語和馬來語能力。
• 擁有自己的汽車並願意獨立出差和工作
• 與資格和經驗相稱的工資（基本工資+汽車津貼和旅行報銷+佣金）

有興趣的候選人可以直接發送電子郵件至 chrisyee@tomac.com.my 和 maria@tomac.com.my 安排面試

津貼和福利

• 醫療保險
• 事假
• 開放文化
• 個人發展機會

Part Time Sales Advisor (1st Avenue Mall, Penang)

JOB DESCRIPTION​

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.​

​

Key Responsibilities​

• Provide great customer experience.​

• Fold, hang, display, and merchandise garments to maximize selling opportunities.​

• Actively process, stock and replenish garments on the sales floor and in the stock room.​

• Open, unpack, and label merchandise with security tags.​

• Support customer purchases and returns in the register.​

• Liaise with Project Team Members about project matters such as commits and invoicing.
• Partner with Corporate Service (CS) operation and procurement team in supporting the sustaining construction projects to ensure adherence to standardized business policies. 
• Assist in pre-construction & post-construction finance activities such as cost reporting, claim review & validation, budget validation and data retrieval from finance tool (SAP, CPM), package preparation based on inputs received from various parties including but not limited to ops partners, cost consultants, cost estimators, procurement, accounting etc.
• Assist to prepare project cost report, analyzing variances and trend
• Assist in monthly claim validation and reporting & ensure timeliness and accuracy in PO issuance.
• This position required active participation and assistance to CS capital finance engaged in driving competitive spending through cost reduction initiatives and strategy optimization.
• Assist in project management including but not limited to change management activities based on budget available and inputs on validity from cost estimator/cost consultants, inputs on monthly reporting, cash flow implications based on updated developments and related adhoc analysis.
• Effective communication to customers on financial implications and opportunities based on strategic initiatives.
• Assist in/identify process improvements, standardization, data analysis and reporting.
• Attend to adhoc as required

Role

The focus of a Senior Sales Executive is on achieving results that are aligned with the overall organization and our strategic goals. Initiative, coupled with a sense of competitive drive, and the ability to stay focused on results despite changing conditions, are the keys to achieving the performance objectives of the Senior Sales Executive role at Expeditors. Our Senior Sales Executives are focused on driving business development on our larger, more strategic accounts.

The Senior Sales Executives orchestrates involvement of multiple people in our Sales process, so that new customer revenue is consistently secured for our district offices and Expeditors network. The job environment is flexible, constantly changing, and provides growth opportunity, recognition and reward for the achievement of business results. This position reports to the District Sales Manager.

Responsibilities and Job Scope  

• Manage a designated list of Named Accounts in an assigned territory and demonstrate success at closing new logo and new business based on established new logo/new business revenue expectations. Demonstrate extensive knowledge of potential customers and competitors in this area.
• Timely data entry in our Customer Relationship Management tool.
• Orchestrate customer / Expeditors network relationship and collaborate with regional Product, Service, Geo, and Knowledge Management resources.
• Participate in the creation of value-added solutions for customers’ logistics needs, including supporting diagrams and cost-benefit calculations.
• Support the transition of new accounts through customer introductions, information transfer, and securing any necessary customer paperwork. When needed, support AR (accounts receivable) collection.
• Attend training & development sessions to continue developing selling skills and updating Expeditors Product and Service knowledge.
• Working knowledge of industry trends and forecasts.
• Take on additional assignments, as required supporting company needs.

JOB DESCRIPTION​

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

•Provide great customer experience.

•Fold, hang, display, and merchandise garments to maximize selling opportunities.

•Actively process, stock and replenish garments on the sales floor and in the stock room.

•Open, unpack, and label merchandise with security tags.

•Support customer purchases and returns in the register.

Scope of Position

The focus of Sales Operations is to optimize the effectiveness of the district sales team by providing support to the District Sales Team and Manager. The Sales Operations candidate must have a desire to become an expert in sales fundamentals and process, and the drivers of results for their Sales team.

Using strong communication skills and deadline management, sales operations will effectively collaborate with a variety of people and job functions, accomplishing tasks of moderate to high complexity and scope, and have the ability to perform in a challenging and fast-paced environment. This role provides growth opportunity, recognition and reward for the achievement of business results. Position gains great insight to moving into a field Sales position if desired.

Reports to District Sales Manager

Key Deliverables

These are the minimum results expected from Sales Operations:

1. Manage monthly delivery of key reports to the District Sales Manager.
2. Manage weekly sales meetings, as directed by the District Sales Manager.
3. Organize sales events to drive existing and new customer engagement.
4. Ensure updated marketing materials are accessible to Sales team and create customer-focused PowerPoint presentations from various marketing material. Work with CHQ-Marketing team for customized content when needed.
5. Manage company visitors and arrange meeting schedules with sales team.
6. Deliver qualified sales leads to the team.
7. Deliver and coordinate bid response information requested by the local Sales team or the Expeditors network.
8. Provide rates and pricing support.
9. Attend training & development sessions to understand the requirements of Sales.
10. Organize training sessions related to Sales for your branch, as directed by the District Sales Manager.
11. Update CRM and ensure data integrity measurements are met for the branch.
12. Take on additional assignments, as required, in support of company needs.

Accounting Job-Specific Tasks and  Duties

• Accounting Exception Management:

Proactively monitors exception reports to identify problems on accounts, analyze exceptions and to effectively resolve issues with internal and external stakeholders, and by building partnership with operational teams. 

• Timely and Accurate Accounting Processing:

Depending on the role, one or both of the below may apply to the accounting clerk.

Payables:

Manages the accounts payables processes, including setting-up service provider accounts, receive, review, approve and records payables accurately and timely, as per Expeditors’ accounting policies. Manages the disbursement process to ensure service providers are paid accurately and timely.

Receivables:

Manages the accounts receivables process, including receiving, safeguarding, and recording customers’ receipts, as per Expeditors’ accounting policies. Assists in the credit management process to ensure customers remain within agreed credit and payment terms.

• Record receipts in exp.o Accounting system and allocate per the remittance advice, ensuring no receipts are left unallocated at month end and provide support to the Banking/Treasury team for unidentified receipts.
• Generate and deliver timely Statements and perform timely reconciliations.
• Provide up to date detailed collection notes listing actions on every past-due invoice in the ARCM system (Accounts Receivable Collection Management).
• Maintain a filing system in accordance to internal and local document retention policies (i.e. upload the remittance advice to the deposit in exp.o Accounting).
• Proactively identify problem accounts and follow up queries via email/telephone to effectively resolve issues through building key relationships with Customers and Internal Staff.
• Produce Exception Reports for the Weekly AR Meeting per company AR Goals (Aging Analysis, No Bad Debt, 100% Collection within Terms, No OCL (Over Credit Limit)) and maintain meeting minutes.
• Prepare the bad debt calculation (Trade AR Allowance) and the bad debt roll forward schedule for the monthly P&L.
• Assist Controller with Credit tasks in line with the Global Credit Policy (maintain Customer payment terms, company rating & risk rating; evidence in e.doc Global Lookup the establishment and approval of credit in the BCR system (Branch Credit Request) and performance of annual credit reviews).
• Setup and maintain Service Provider account in exp.o GCI.
• Record payable header in exp.o Accounting system upon receipt and distribute to Internal Staff for allocation details.
• Review and submit payable detail in exp.o Accounting system, ensuring overhead expenses are allocated to the correct cost center, operational costs are matched against the appropriate provision, and Tax is accounted for.
• Perform Service Provider payable audits on a regular basis to check rates to agreed rates and services are accounted for in the correct product and cost GL.
• Review and approve Employee Expense Reimbursements in Concur system providing valid supporting documentation is attached, record journal in exp.o Accounting per Concur extract and perform monthly GL reconciliation.
• Verify Service Provider payables by reconciling to Service Provider Statements, ensure invoices are approved in time to meet established payment cycle.
• Schedule and prepare payments in exp.o Accounting system and the Banking system.
• Maintain a filing system in accordance to internal and local document retention policies (i.e. upload the invoice to the payable and the vendor statement to the payment in exp.o Accounting).
• Proactively identify problem accounts and follow up exceptions prior to submitting the payable via email/telephone to effectively resolve issues through building key relationships with Service Providers and Internal Staff.
• Assist Controller with payable Tax reporting requirements.
• Assist in Internal Control Evaluations and Internal/External Audits by preparing required information/documentation.
• Support Accounting Department with miscellaneous projects and assignments.
• Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride. 

Scope of Position

To further develop the air export product in the marketplace through focus on Operations, Finances, Sales, People, Systems, and Culture in adherence to the company's policies and procedures.

Major Duties and Responsibilities

Operations

• Create and maintain an effective department organization chart, which is designed for flexibility and growth
• Prepare, execute, monitor and update at regular intervals the business plan for the department
• Monitor and improve key departmental productivity indicators.
• Instill and foster a climate of compliance at all times to regulations.  This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies/requirements.
• Map and understand department process flow, constantly looking for areas of improved efficiency to offer customers better cycle times and service as well as controlling costs.
• Ensure all customers standard operating procedures are documented and kept up to date in the Desk Level Standard Operating Procedures database.
• Build and maintain strong relationships with vendors (airlines, trucking companies, and others)
• Work to be our vendors lowest cost customer through electronic booking, shipper built units, and other creative local market solutions to lower overall cost for both parties.
• Evaluate vendors at defined intervals per company policy, focusing on areas of possible improvement with corrective action plans where needed.
• Regularly read and review business and trade journals and attend industry events to further market and industry knowledge.
• Actively develop business for department through active involvement in sales and retention process and close coordination with sales department
• Complete 5 Sales and/or Retention Calls per week and ensure they are documented in the CRS database
• Ensure Customer reviews are completed with your regular customers
• Pro-actively provide pricing alternatives, routing solutions and technical assistance to clients through internal sales both regional and global
• Respond to requests for proposal, quotation or information timely and with market competitive pricing matching the scope of service required by the customer
• Take an active role in the transition of new business/ updates to existing business

We are seeking a passionate Retail Assistant Store Manager who will be starting in this new division in PRISM+ Malaysia. Being a high growth electronics company, we are looking for a candidate who accelerate growth in our retail segment while providing insights and expertise on how to growth our retail business.

This driven and ambitious individual will be overseeing and maximizing sales of the company through the retail sales channel at Queens Bay Mall. Are you someone who is result-driven and enjoy helping customers to meet their needs and requirements? If your answer is “yes,” we would like to welcome you onboard to join our dynamic team, where like-minded individuals work towards attaining the common goal. The candidate will be considered a key member of PRISM+ Malaysia and will report directly to the Retail Store Manager.

Responsibilities of a Retail Assistant Sales Manager but are not limited to:

Daily store operations 

• Manage, count, verify, and reconcile daily cash register sales
• Greet customers in a courteous and professional manner, while providing quality customer service; answer questions about products and recommend them accordingly
• Perform opening and closing procedures effectively according to store policies and procedures

• Process and replenish merchandise and ensured stock availability

Team management

• Co-Lead retail team to maintain visual merchandising and cleanliness standards of the store
• Create a positive work environment by motivating and encouraging the team to foster good relationships with one another
• Recruit and hire new store employees
• Responsible for training and onboarding new employees
• Create and manage store schedules 

Sales

• Set, monitor and achieve/exceed retail sales targets to drive improvement in company ranking
• Sales reporting: provides timely sales reports and analysis, making recommendations and flagging risks regarding anticipated shortfalls.
• Working close with company’s management, plan and implement suitable incentives and push out plans to boost sales

• Bachelor’s Degree in Business, Marketing, or any relevant course of studies
• Minimum of 3 years of managerial experience in the retail industry
• Well versed in retail store processes and systems, proficient in Excel/ PowerPoint
• Prior experience in malls landlord relations
  

Skills/Experience Preferred:

• Data-driven with ability to analyse data for stocks forecasting
• Strong Communication and people skills
• Passionate in engaging customers and providing excellent service

1. Annual outpatient benefit (Includes dental and optical benefits)
2. Birthday leave
3. Performance bonus
4. Annual increment

The position aims to play a crucial role in driving sales growth and ensuring effective sales operations within the organization by supporting and collaborates with other departments to achieve sales targets, maintain strong customer relationships, and contribute to the overall success of the company.

Business Development

• Participate in development of business, sales planning, and growth strategies and develop Sales Proposal with sales pipeline to meet budget

• Develop and maintain a pipeline of potential customers by attending networking activities, conduct marketing activities, customer meetings, proposal development and customer presentations to deliver outstanding customer value

• Maintain awareness of competitor information and participate in industry association in accordance with company policy

• Collaborate with internal teams (engineering, product management) to develop proposals and present solutions that meet client needs.

• Ensure business sustainability via balancing of sales, profitability and collection.

Relationship Management & Account Management

• Develop and manage relationships with key accounts in the industrial automation industry.

• Maintain a deep understanding of customer needs/issues and ensure their satisfaction with solutions provided.

• Regularly engage with clients to assess their requirements and identify upselling or cross-selling opportunities.

• Manage and coordinate with key vendors and partners to gain competitive advantage through creation and development of customer in selected vertical markets.

Sales support

• Collaborate and work closely with Application Engineers to ensure smooth project development & implementation which may include risk assessment and provision of technical solutions to meet customers’ needs

• Manage the sales process to ensure customer requirements are properly qualified prior to investment of resources

• Diploma/degree in Engineering discipline (Mechatronics/Electrical)

• Knowledgeable in Windows applications (Word, Excel, Power Point)

• At least 3-years’ experience in Sales function

• Strong knowledge of automation solutions and their applications

• Excellent Interpersonal and Communication skills

• Experience in distribution sales or a related field is a plus.

• Knowledge of the industry and market trends