Job Responsibilities:

• Process incoming customer orders accurately and efficiently, ensuring all details are correct before submission.
• Coordinate with the warehouse or production team to confirm order availability, shipment dates, and delivery timelines.
• Manage the order pipeline, tracking status from order receipt to delivery and ensuring timely updates are provided to customers.
• Ensure that all customer inquiries, whether by phone, email, or in person, are handled in a professional and timely manner.
• Follow up with customers to ensure satisfaction with their orders and resolve any issues or complaints.
• Provide administrative support to the sales team, including preparing sales presentations, proposals, and reports.
• Coordinate with other departments (e.g., finance, shipping, marketing) to ensure the smooth flow of information and operations.
• Prepare and maintain accurate sales documentation, including contracts, order forms, and other related materials.
• Generate sales reports and track key performance indicators (KPIs) to monitor sales team progress and business goals.
• Ensure proper filing and storage of sales-related documents and contracts, ensuring quick and easy retrieval when needed.
• Organize and maintain digital and physical records of client communications, sales orders, invoices, and shipping documents.
• Act as a liaison between the sales team and other departments, ensuring that all relevant information is communicated effectively.
• Maintain professional relationships with customers, providing them with the necessary support and updates on their orders or inquiries.
• Assist in organizing sales meetings, product demonstrations, or client visits.

Job Qualifications:

• Previous experience in a sales administration, customer service, or office support role is highly preferred.
• Experience using CRM software or sales management tools is an advantage.
• Strong administrative, organizational, and time-management skills.
• Excellent written and verbal communication abilities.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook) and other office software.
• Attention to detail and accuracy, especially in managing orders, pricing, and customer data.
• Ability to multitask, prioritize, and work well under pressure.
• Basic understanding of sales and marketing principles is beneficial.
• Previous experience in a sales administration, customer service, or office support role is highly preferred.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical Reimbursement
• Personal leave
• Open culture
• Personal development opportunities

工作職責：

• 準確且有效率地處理收到的客戶訂單，確保提交前所有詳細資訊正確無誤。
• 與倉庫或生產團隊協調，確認訂單可用性、出貨日期和交貨時間表。
• 管理訂單管道，追蹤從訂單接收到交付的狀態，並確保及時向客戶提供更新。
• 確保所有客戶詢問，無論是透過電話、電子郵件或親自詢問，都得到專業、及時的處理。
• 跟進客戶，確保他們的訂單滿意並解決任何問題或投訴。
• 為銷售團隊提供行政支持，包括準備銷售簡報、提案和報告。
• 與其他部門（例如財務、運輸、行銷）協調，確保資訊和營運的順暢流動。
• 準備並維護準確的銷售文件，包括合約、訂單和其他相關資料。
• 產生銷售報告並追蹤關鍵績效指標 (KPI)，以監控銷售團隊的進度和業務目標。
• 確保正確歸檔和儲存與銷售相關的文件和合同，確保在需要時快速輕鬆地檢索。
• 組織和維護客戶通訊、銷售訂單、發票和運輸單據的數位和實體記錄。
• 充當銷售團隊和其他部門之間的聯絡人，確保有效傳達所有相關資訊。
• 與客戶保持專業關係，為他們提供必要的支援以及訂單或查詢的最新資訊。
• 協助組織銷售會議、產品展示或客戶拜訪。

任職資格：

• 具銷售管理、客戶服務或辦公室支援職位經驗者優先。
• 使用 CRM 軟體或銷售管理工具的經驗優先。
• 強大的行政、組織和時間管理能力。
• 優秀的書面和口頭溝通能力。
• 熟練使用Microsoft Office Suite（Excel、Word、Outlook）等辦公室軟體。
• 注重細節和準確性，尤其是在管理訂單、定價和客戶資料方面。
• 能夠同時處理多項任務、確定優先順序並在壓力下良好工作。
• 對銷售和行銷原理的基本了解是有益的。
• 具銷售管理、客戶服務或辦公室支援職位經驗者優先。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 醫療報銷
• 事假
• 開放文化
• 個人發展機會

Join JALEX GROUP OF COMPANIES, a leading organization specializing in interior fitout and construction. We are looking for an experienced Human Resource Manager to lead and enhance our HR strategies and operations.

Key Responsibilities:

• Develop and implement HR strategies aligned with business objectives.
• Oversee the entire employee lifecycle, including recruitment, onboarding, training, and retention.
• Manage employee relations, resolve workplace issues, and promote a positive work culture.
• Design and execute performance management and appraisal systems.
• Ensure compliance with employment laws and company policies.
• Plan and manage employee benefits, payroll, and HR budgets.
• Drive talent development, succession planning, and leadership programs.
• Collaborate with department heads to align HR practices with operational needs.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s preferred).
• Minimum 10 years of experience in HR management or similar roles.
• Strong leadership, communication, and organizational skills.
• Knowledge of HR software, labour laws, and best practices.
• Proven ability to handle complex employee relations and drive HR projects.
• Conversant in written and spoken English, Chinese, and Mandarin.

How to Apply:

Send your resume and cover letter to chai@jalex.com.my with the subject “Human Resource Manager Application ”

Only shortlisted candidates will be contacted for an interview.

Be a part of JALEX GROUP OF COMPANIES and lead our people to success!

Perks & Benefits

• Employee equity
• Allowance (travel stipends, transportation, etc.)
• Regular team activities
• Medical insurance
• Open culture
• Personal development opportunities
• Allowances for continuing education

加入 JALEX GROUP OF COMPANIES，這是一個專門從事室內裝修和建築的領先組織。我們正在尋找一位經驗豐富的人力資源經理來領導和加強我們的人力資源策略和營運。

主要職責：

制定並實施與業務目標一致的人力資源策略。

監督整個員工生命週期，包括招募、入職、培訓和留任。

管理員工關係、解決工作場所問題並促進正向的工作文化。

設計並執行績效管理和評估系統。

確保遵守僱傭法和公司政策。

規劃和管理員工福利、薪資和人力資源預算。

推動人才發展、繼任計畫和領導力計畫。

與部門主管合作，使人力資源實務與營運需求保持一致。

資格：

人力資源、工商管理或相關領域學士學位（碩士優先）。

至少 10 年人力資源管理或類似職位經驗。

較強的領導、溝通及組織能力。

了解人力資源軟體、勞動法和最佳實務。

具有處理複雜員工關係和推動人力資源專案的能力。

如何申請：

將您的履歷和求職信發送至 chai@jalex.com.my，主題為“人力資源經理申請”

只有入圍的候選人才會被聯絡進行面試。

成為 JALEX 集團公司的一員，帶領我們的員工走向成功！

津貼和福利

• 員工股權
• 津貼（旅費、交通費等）
• 定期團隊活動
• 醫療保險
• 開放文化
• 個人發展機會
• 繼續教育津貼

Responsibilities:

• Sales, Marketing and Technical support for company's core products.
• Develop, plan and execute marketing strategies.

Requirements:

• • Understanding of market research techniques, data analysis and statistics methods.
  • Excel in MS Office and marketing software .
  • Skillful with social media and web analytics (e.g. WebTrends).
  • Outstanding communication and people skills.
  • Possess at least a Bachelor's Degree in Life Science.
  • Fluent in English and Bahasa Malaysia
  • Possess own transport and willing to travel.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Free snacks / Staff refreshment
• Medical insurance

Responsibilities:

• Sales, Marketing and Technical support for company's core products.
• Develop, plan and execute marketing strategies.

Requirements:

• • Understanding of market research techniques, data analysis and statistics methods.
  • Excel in MS Office and marketing software .
  • Skillful with social media and web analytics (e.g. WebTrends).
  • Outstanding communication and people skills.
  • Possess at least a Bachelor's Degree in Life Science.
  • Fluent in English and Bahasa Malaysia
  • Possess own transport and willing to travel.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Free snacks / Staff refreshment
• Medical insurance

ABOUT ECRI

ECRI, a non-profit organization, is a global, independent authority on healthcare technology and safety, dedicated to advancing cost-effective, safe, quality healthcare across the continuum of care. We fulfil our mission through independent research on healthcare technologies and patient safety, providing access to our extensive database, customized consultation, and delivery of specialized training programs.

ABOUT THE ROLE

The HR Manager is responsible for overseeing all aspects of human resources management within the organization. This role will play a critical part in developing and implementing effective HR strategies that align with the company's overall business objectives, while ensuring the day-to-day HR operations run smoothly.

RESPONSIBILITIES

• Strategic HR Leadership: Develop and execute HR strategies that aligns with ECRI’s mission and business objectives.
• Talent Management: Lead workforce planning and talent development initiatives, ensuring the attraction, development, and retention of top talent across all levels of the organization.
• Employee Relations: Foster a positive and inclusive workplace environment, handling all employee relations issues and providing guidance to managers and employees on HR-related matters.
• Organizational Development: Implement organizational change initiatives, working closely with leadership to manage transitions, improve business processes, and support company growth.
• Learning and Development: Develop, implement and execute a comprehensive L&D strategy aligned with the organization's business objectives.
• Performance Management: Oversee the performance management cycle, ensuring clear communication of objectives, continuous feedback, and robust development plans for employees.
• Compliance and Policy Management: Ensure compliance with all local labor laws and regulations, reviewing and updating HR policies and procedures as needed.
• Culture and Engagement: Drive engagement programs and initiatives that support a strong, positive workplace environment.
• HR Operations: Lead HR operations, including payroll, compensation, and benefits management, ensuring efficiency and alignment with company policies.

REQUIREMENTS

• Bachelor's degree in Human Resources Management or Business Administration with a specialization in HR)
• Minimum 5 years of managerial experience in a HR function.
• Strong knowledge of labor laws and regulations.
• Strong experience in Employee Relations and best practices.
• Excellent communication and interpersonal skills.
• Ability to build and maintain strong relationships with employees and management.
• Proven ability to manage multiple projects and prioritize tasks effectively.

Perks & Benefits

• Nearby public transport
• Medical insurance

Responsibilities:

• Sales, Marketing and Technical support for company's core products.
• Develop, plan and execute marketing strategies.

Requirements:

• • Understanding of market research techniques, data analysis and statistics methods.
  • Excel in MS Office and marketing software .
  • Skillful with social media and web analytics (e.g. WebTrends).
  • Outstanding communication and people skills.
  • Possess at least a Bachelor's Degree in Life Science.
  • Fluent in English and Bahasa Malaysia
  • Possess own transport and willing to travel.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Free snacks / Staff refreshment
• Medical insurance

Job Responsibilities:

• Conduct market research to identify selling possibilities and evaluate customer needs.
• Prospect new clients and grow on existing clients
• Listen and understand and recommend the product / services for clients 

Job Requirements:

• Preferably with 1-2 years experience in related field
• Candidate must possess a Diploma / Degree in any field in Marketing, Engineering or equivalent
• Outgoing personally with strong desire to excel in achieving sales target
• Hardworking, responsible and possess excellent communication skills in Bahasa Malaysia, English & Mandarin & some local dialects
• Fresh graduates / school leavers are encouraged to apply
• Salary will commensurate with qualification and experience.
• Will be priorotize for those who can start work immediate

** We offer competitive remuneration package, including fixed allowances and an attractive commission scheme to the successful candidates. Please submit a comprehensive resume.

Perks & Benefits

• Commission and bonus
• Flexible working hours
• Personal development opportunities

Job Responsibilities:

• Conduct market research to identify selling possibilities and evaluate customer needs.
• Prospect new clients and grow on existing clients
• Listen and understand and recommend the product / services for clients 

Job Requirements:

• Preferably with 1-2 years experience in related field
• Candidate must possess a Diploma / Degree in any field in Marketing, Engineering or equivalent
• Outgoing personally with strong desire to excel in achieving sales target
• Hardworking, responsible and possess excellent communication skills in Bahasa Malaysia, English & Mandarin & some local dialects
• Fresh graduates / school leavers are encouraged to apply
• Salary will commensurate with qualification and experience.
• Will be priorotize for those who can start work immediate

** We offer competitive remuneration package, including fixed allowances and an attractive commission scheme to the successful candidates. Please submit a comprehensive resume.

Perks & Benefits

• Commission and bonus
• Flexible working hours
• Personal development opportunities

Responsibilities:

• Attend to customers
• Provide support to sales team
• To provide good customer service in ensuring sales closure
• Able to familiarise with pricing & product system

Requirements: 

• Preferably with 3 years of related working experience
• Able to start work immediately will be an added advantage

職責：

您將在以下方面發揮重要作用：

 負責 TOX® 全系列產品及特殊製造系統的銷售

現有和新客戶。

 拜訪客戶並進行技術討論/展示、設計

系統/產品選擇、成本會計、準備報價、談判和執行

從客戶購買訂單。

 了解大客戶的需求，並根據他們的情況提出合適的解決方案

要求。

 向客戶進行公司/產品展示並評估客戶的需求。

 準備專案提案，確保產品供應、定價、付款期限和其他

註明了商業條款。

 保持對競爭對手及其活動的最新了解。

 了解產品和服務的適銷性、客戶的技術和製造需求

以及政府法規

 保持對策略計畫和程序的最新認識，以協調市場

計劃。

 負責管理公司現有的關係，同時發展新的關係

商業機會。

為了成功扮演這一角色，我們需要您：

 機械/工業工程或同等學歷的學士或碩士學位

教育。

 至少 5 至 7 年自動化系統與專案銷售處理經驗

尤其是汽車和家電業。

 良好的氣壓、液壓、PLC、伺服驅動程式設計和

自動化系統。

 能夠在持續改善和延伸目標的環境中取得成功。

 良好的個人影響力、談判和銷售技巧。

 必須積極主動、多任務並在最少的監督下獨立工作。

 獨立，具有強烈的責任感和進取心。

 個性成熟，熱情，有團隊合作精神，能承受工作壓力。

 願意根據需要頻繁出差國內和國際。

 良好的英語口語和書面能力

 擁有車輛並持有有效駕駛執照。

職責：

• 公司核心產品的銷售、行銷和技術支援。
• 制定、規劃和執行行銷策略。

要求：

• • 了解市場研究技術、數據分析和統計方法。
  • MS Office 和行銷軟體中的 Excel。
  • 熟練社交媒體和網路分析（例如WebTrends）。
  • 優秀的溝通和人際交往能力。
  • 至少擁有生命科學學士學位。
  • 精通英語和馬來語
  • 擁有自己的交通工具並願意出差。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 免費小吃/員工茶點
• 醫療保險

Job Responsibilities:

• Conduct market research to identify selling possibilities and evaluate customer needs.
• Prospect new clients and grow on existing clients
• Listen and understand and recommend the product / services for clients 

Job Requirements:

• Preferably with 1-2 years experience in related field
• Candidate must possess a Diploma / Degree in any field in Marketing, Engineering or equivalent
• Outgoing personally with strong desire to excel in achieving sales target
• Hardworking, responsible and possess excellent communication skills in Bahasa Malaysia, English & Mandarin & some local dialects
• Fresh graduates / school leavers are encouraged to apply
• Salary will commensurate with qualification and experience.
• Will be priorotize for those who can start work immediate

** We offer competitive remuneration package, including fixed allowances and an attractive commission scheme to the successful candidates. Please submit a comprehensive resume.

Perks & Benefits

• Commission and bonus
• Flexible working hours
• Personal development opportunities

Responsibilities:

• Attend to customers
• Provide support to sales team
• To provide good customer service in ensuring sales closure
• Able to familiarise with pricing & product system

Requirements: 

• Preferably with 3 years of related working experience
• Able to start work immediately will be an added advantage

About Us

HPH Industries Sdn Bhd specializes in industrial automation products. We’re committed to nurturing our employees, providing an ideal environment for professional development and career growth. If you’re a motivated individual with technical skills and a passion for sales, we invite you to join our team.

.

Key Responsibilities

• Customer Engagement: Build strong relationships with existing customers and develop new business opportunities.
• Sales Activities: Conduct regular follow-up and sales visits to understand customer needs and offer tailored solutions.
• Inquiries & Solutions: Respond to customer inquiries, identify needs, and recommend products that add value to their operations.
• Reporting: Prepare detailed sales reports, monitor sales pipeline, and contribute to strategic sales planning.

.

Qualifications

• Degree or Diploma in Electrical, Electronic, or Mechatronic Engineering, or related field.
• 1-3 years of relevant experience in sales, preferably in industrial products or a related field.
• Strong communication and interpersonal skills; able to build rapport and handle diverse customer requirements.
• Self-driven and able to work independently with minimal supervision.
• Own vehicle is required for travel within designated areas.

.

Multiple Locations Available:

Subang Jaya: No. 4, Jalan Nilam 1/6, Subang Hi-Tech Industrial Park, 47500 Selangor

Butterworth: 149-B, Jalan Raja Uda, Pusat Perniagaan Raja Uda, 12300 Butterworth

.

Perks & Benefits

• We offer rewarding commission scheme to sales team
• We offer lucrative remuneration packages to successful candidates

About Us

HPH Industries Sdn Bhd specializes in industrial automation products. We’re committed to nurturing our employees, providing an ideal environment for professional development and career growth. If you’re a motivated individual with technical skills and a passion for sales, we invite you to join our team.

.

Key Responsibilities

• Customer Engagement: Build strong relationships with existing customers and develop new business opportunities.
• Sales Activities: Conduct regular follow-up and sales visits to understand customer needs and offer tailored solutions.
• Inquiries & Solutions: Respond to customer inquiries, identify needs, and recommend products that add value to their operations.
• Reporting: Prepare detailed sales reports, monitor sales pipeline, and contribute to strategic sales planning.

.

Qualifications

• Degree or Diploma in Electrical, Electronic, or Mechatronic Engineering, or related field.
• 1-3 years of relevant experience in sales, preferably in industrial products or a related field.
• Strong communication and interpersonal skills; able to build rapport and handle diverse customer requirements.
• Self-driven and able to work independently with minimal supervision.
• Own vehicle is required for travel within designated areas.

.

Multiple Locations Available:

Subang Jaya: No. 4, Jalan Nilam 1/6, Subang Hi-Tech Industrial Park, 47500 Selangor

Butterworth: 149-B, Jalan Raja Uda, Pusat Perniagaan Raja Uda, 12300 Butterworth

.

Perks & Benefits

• We offer rewarding commission scheme to sales team
• We offer lucrative remuneration packages to successful candidates

關於我們

HPH Industries Sdn Bhd 專注於工業自動化產品。我們致力於培養員工，為專業發展和職業發展提供理想的環境。如果您是一位積極進取、擁有技術技能且對銷售充滿熱情的人，我們邀請您加入我們的團隊。

。

主要職責

• 客戶參與：與現有客戶建立牢固的關係並開發新的商機。
• 銷售活動：定期進行追蹤和銷售拜訪，了解客戶需求並提供量身訂製的解決方案。
• 查詢與解決方案：回覆客戶查詢、確定需求並推薦為其營運增加價值的產品。
• 報告：準備詳細的銷售報告，監控銷售管道，並為策略銷售規劃做出貢獻。

。

資格

• 電氣、電子或機電工程或相關領域的學位或文憑。
• 1-3年相關銷售經驗，最好是工業產品或相關領域。
• 較強的溝通及人際溝通能力；能夠建立融洽的關係並處理不同的客戶需求。
• 自我驅動，能夠在最少的監督下獨立工作。
• 在指定區域內出行需自備車輛。

。

多個地點可供選擇：

梳邦再也： No. 4, Jalan Nilam 1/6, Subang Hi-Tech Industrial Park, 47500 Selangor

北海: 149-B, Jalan Raja Uda, Pusat Perniagaan Raja Uda, 12300 北海

。

津貼和福利

• 我們為銷售團隊提供獎勵佣金計劃
• 我們為成功的候選人提供豐厚的薪酬方案

JOB DESCRIPTION:

• To assist the processing of sales claim from merchants nation wide.
• Receives and records all submission input.
• Follow up with merchants on insufficient of documents submission.
• Perform filing of documents before handling over to be verified and processed.
• To assist in preparing sales claim submission report and pending sales claim report for management.

EDUCATION

• Diploma holder in relevant disciplines.
• Minimum 1 year working experience in general or any related field.
• Fresh Graduate are welcome to apply.

Perks & Benefits

• Nearby public transport
• Casual dress code

Responsibilities

• Preparation and ensure accurate and timely reporting of monthly, quarterly and yearly consolidation financial and management reports, including regulatory reporting;
• Supervise and allocate tasks for continuous improvement in financial and management reporting processes;
• Ensure compliance with statutory regulatory requirements and applicable accounting standards;
• Provide additional financial accounting support and analysis to the Group;
• Assist in preparation of annual budget, cash flow management and costs control of the Group;
• Establish, review and enforce continuous improvement on adequacy and effectiveness of the Group’s risk management and internal controls system;
• Coach the team members, providing guidance to achieve their key performance indicators;
• Formulate and enhance standard operating procedures to identify hidden risk or non-compliance; 
• Liaison with external parties i.e. Auditors, Company Secretary, Tax Agent, Bankers, Lawyers and Local Authorities on related matters;
• Undertake ad-hoc projects

Requirements

• Bachelor's degree in Accounting/Finance or a professional certification from a recognized accounting organization.
• A minimum of 6-8 years of relevant experience, including regional exposure in Southeast Asia or the broader Asia region, and/or experience with public listed companies, with at least 2-3 years in a managerial role.
• In-depth understanding of accounting standards, group consolidation, and taxation, preferably with some background in external auditing.
• Strong analytical, communication, and leadership abilities, with a proven ability to work hands-on with team members.
• Proficiency in both written and spoken English

1. Free Parking: Say goodbye to parking stress, enjoy free parking spots just for you, right at our doorstep!
2. Casual Attire: No need for stuffy suits here! Dress comfortably every day. (If you have an appointment or are meeting with clients, be sure to dress to impress!)
3. Vending & Coffee Machines: Craving a snack or a caffeine boost? Our vending and coffee machines are always ready to keep you fueled and happy!
4. Store Credit: Love our products? Great news—you'll get store credit to treat yourself to your favorites!
5. Open Culture: Join a team that values transparency, collaboration, and open communication—your voice matters!
6. Medical Insurance: Your health is important to us, and we provide medical insurance to ensure you’re covered!
7. Personal Development Opportunities: We believe in continuous learning and growth—take advantage of opportunities to develop your skills and advance your career!

Responsibilities

• Preparation and ensure accurate and timely reporting of monthly, quarterly and yearly consolidation financial and management reports, including regulatory reporting;
• Supervise and allocate tasks for continuous improvement in financial and management reporting processes;
• Ensure compliance with statutory regulatory requirements and applicable accounting standards;
• Provide additional financial accounting support and analysis to the Group;
• Assist in preparation of annual budget, cash flow management and costs control of the Group;
• Establish, review and enforce continuous improvement on adequacy and effectiveness of the Group’s risk management and internal controls system;
• Coach the team members, providing guidance to achieve their key performance indicators;
• Formulate and enhance standard operating procedures to identify hidden risk or non-compliance; 
• Liaison with external parties i.e. Auditors, Company Secretary, Tax Agent, Bankers, Lawyers and Local Authorities on related matters;
• Undertake ad-hoc projects

Requirements

• Bachelor's degree in Accounting/Finance or a professional certification from a recognized accounting organization.
• A minimum of 6-8 years of relevant experience, including regional exposure in Southeast Asia or the broader Asia region, and/or experience with public listed companies, with at least 2-3 years in a managerial role.
• In-depth understanding of accounting standards, group consolidation, and taxation, preferably with some background in external auditing.
• Strong analytical, communication, and leadership abilities, with a proven ability to work hands-on with team members.
• Proficiency in both written and spoken English

1. Free Parking: Say goodbye to parking stress, enjoy free parking spots just for you, right at our doorstep!
2. Casual Attire: No need for stuffy suits here! Dress comfortably every day. (If you have an appointment or are meeting with clients, be sure to dress to impress!)
3. Vending & Coffee Machines: Craving a snack or a caffeine boost? Our vending and coffee machines are always ready to keep you fueled and happy!
4. Store Credit: Love our products? Great news—you'll get store credit to treat yourself to your favorites!
5. Open Culture: Join a team that values transparency, collaboration, and open communication—your voice matters!
6. Medical Insurance: Your health is important to us, and we provide medical insurance to ensure you’re covered!
7. Personal Development Opportunities: We believe in continuous learning and growth—take advantage of opportunities to develop your skills and advance your career!

職責

• 準備並確保準確、及時地報告月度、季度和年度合併財務和管理報告，包括監管報告；
• 監督和分配任務，以持續改善財務和管理報告流程；
• 確保遵守法定監管要求和適用的會計準則；
• 為集團提供額外的財務會計支援和分析；
• 協助編製集團年度預算、現金流量管理及成本控制；
• 建立、檢討並持續改善本集團風險管理和內部控制系統的充分性和有效性；
• 指導團隊成員，提供指導以實現他們的關鍵績效指標；
• 制定和完善標準作業程序，以識別隱藏風險或違規行為；
• 就相關事宜與外部各方（即審計師、公司秘書、稅務代理人、銀行家、律師和地方當局）聯絡；
• 承接臨時項目

要求

• 會計/金融學士學位或認可會計組織的專業認證。
• 至少 6-8 年相關經驗，包括在東南亞或更廣泛的亞洲地區的區域經驗，和/或上市公司的經驗，並至少有 2-3 年的管理職位。
• 深入了解會計準則、集團合併和稅務，最好是一些外部審計背景。
• 強大的分析、溝通和領導能力，具有與團隊成員實際合作的能力。
• 熟練英語書面和口語

1. 免費停車：告別停車壓力，享受專為您提供的免費停車位，就在我們家門口！
2. 休閒裝：這裡不需要悶熱的西裝！每天穿著舒適。 （如果您有約會或會見客戶，請務必穿著得體，給人留下深刻印象！）
3. 自動販賣機和咖啡機：想吃零食還是喝點咖啡？我們的自動販賣機和咖啡機隨時準備好讓您保持活力和快樂！
4. 商店信用：喜歡我們的產品嗎？好消息 - 您將獲得商店積分來犒賞自己最愛的商品！
5. 開放文化：加入一個重視透明度、協作和開放溝通的團隊—您的聲音很重要！
6. 醫療保險：您的健康對我們很重要，我們提供醫療保險以確保您得到保障！
7. 個人發展機會：我們相信持續學習和成長—利用機會發展您的技能並推進您的職業生涯！

The Operation Manager shall be responsible to assist on the matters pertaining to either Air & Sea Import or Export Operations for the branch assigned.

a) Coach and develop a team

• Able to structure a huge team (40+ people).
• Ensure that nominated people have the relevant skills.
• Ensure that the use of tools and processes is properly mastered by his/her teams.
• Implement the strategy for assigned perimeter.
• Actively encourage the training, personal and career development of the departmental team through the annual Performance Appraisal process and regular review of industry training and certification regulations.
• Maintain up to date industry knowledge and ensuring employees are kept informed of company, industry and branch news.

b) Operations

• Act as mediator between customer and customs officer in case of dispute.
• To attend and solve any custom related issue. Ensure all freight forwarding operations and processes are carried out in accordance to Company’s objectives.
• Ensure that all documentation and assignments are carried out in a timely manner.
• Ensure business flow and work processes are as per ISO9001 and requirements.
• Ensure operations departments provide quality service at all times.
• Maintain high standards of customer care and ensure that the clients are professionally served.
• Ensuring strict adherence by the departmental team to company procedures.
• Produce monthly, quarterly and ad-hoc reports, as required by national / branch management, including operational and productivity KPIs.
• Actively reviewing operational procedures, identifying opportunities for improvement, and promoting continuous improvement within the team.
• Act as the first point of escalation for the sea freight/air freight export, import and customs team for commercial and operational issues.
• Management of all employee relations matters: Timekeeping, Absence, Disciplinary and Grievance etc.

c) Billing

• Ensure billing is done accurately and timely.

d) Transformation & improvement

• Active participation in business reviews together with Regional Contract Manager/ Management to present contractual performance and identify common service issues.
• Solve customer’s recurrence service issues
• Monitor the good deployment and efficiency of new operational practices with the 3PLs

e) Specific Activities

• Carrying out any other request made by their manager.

• Proven track record in a similar role, ideally in a 4PL environment
• Experience in transport management / freight forwarding experience (Air operations)
• Transport Operations Management (Airfreight, Seafreight, Rodafreight)
• Team spirit and leadership
• Well organized and able to structure a huge team (40+ people)
• Service minded personality
• Hands-on approach and curiosity, can-do and positive attitude
• Problem solving ability
• At ease with Web application and MS Office pack (MS Outlook).
• Ability to work under pressure
• Fluent in English + local language

We are looking for an entrepreneur minded person, analytical and meticulous Capacity Manager. As a Capacity Manager, you will be working with a team of 2-5.

You will fit perfectly if you enjoy managing the business like your own, deep dive into data and process to make sense of things and a bird eye view of the business. Having a strong people skill will also help you to manage your team and the stakeholders around you.

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Identifying the key revenue drivers of our business by sector and available capacity (both by point to point or flythru opportunities);
• Preplan ahead to forecast demand on our available flights;
• Proactively respond to unpredictable situations affecting our ability to carry cargo as planned;
• Perform the planning function in coordination with the CTO operator, to ensure the build-up process will transport all (or more) of the cargo booked on each flight;
• Find clever ways to route cargo through our network and partners’ network (interline arrangements) to the intended destination that includes but not limited to a network algorithm plan to clearly identify available capacity, routing and delivery time
• Work closely with airline’s network team for cost, flight induction (additional capacity, new routes and etc);
• Ensure data accuracy of flights and cargo that is transported with us.

1. 6-8 Years experience in Airline Capacity Planning, Knowledge on A330 & A320 capacity would be an added advantage, Ability to understand both pax and freighter flight cargo planning model

2. In deepth understanding of the Cargo Planning Processes and able to establish the process framework for the team

3. Experience in managing a team of 5-6 members atleast

4. Knowledgeable in the usage of cargo management system

5. Data oriented person

Work-Life at #TeamTeleport

• Hot desks - On site work with flexible workspace arrangement and provide you with a change of scenery maybe in a quiet area.
• Unlimited training -You will have access to a wide range of learning resources including Notion!
• Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!
• Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.
• Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!