ESSENTIAL DUTIES AND RESPONSIBILITIES:

In this position, the individual will be responsible for fully supporting the Department Manager on the development of the company goals, strategy and tactics. The most important expectation is being able to work with the other team to assure the good execution of daily activities and special assignments assigned by department managers or higher management. The individual will be responsible to lead the process engineering functions for DA process. He/she is required to work closely with the teams within Assembly Process Engineering department as well as other functional teams; manufacturing, EE, IPPC, QA ,NPI and other supporting teams to fully support the company and department goals on yield, quality, and cost, utilization, productivity and cycle time. Good knowledge Die Attach process with hands on experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

In this position, the individual will be responsible for fully supporting the Department Manager on the development of the company goals, strategy and tactics. The most important expectation is being able to work with the other team to assure the good execution of daily activities and special assignments assigned by department managers or higher management. The individual will be responsible to lead the process engineering functions for DP process. He/she is required to work closely with the teams within Assembly Process Engineering department as well as other functional teams; manufacturing, EE, IPPC, QA ,NPI and other supporting teams to fully support the company and department goals on yield, quality, and cost, utilization, productivity and cycle time. Good knowledge in Die Preparation and hands on experience.

As a Partnerships Manager you’ll:

• Identify and qualify opportunities by building relationships with key partners in the healthcare and childcare sectors.
• Recruit and grow new industry partners, developing strategies to place students in work placements, internships, or roles as fresh graduates.
• Build strong relationships with key stakeholders to ensure students are matched with the right opportunities.
• Develop structured account plans, outlining key activities, milestones, and objectives for successful partner engagement.
• Collaborate with our Student Placement and Support team to design tailored solutions for partners, ensuring the best fit for student placements or internships.
• Generate three times the number of qualified opportunities through proactive outreach such as calls, emails, meetings, marketing campaigns, and events.
• Utilise CRM tools like Salesforce to track and manage opportunities efficiently.

• Identify and qualify opportunities by prospecting and developing relationships with key enterprise partners.
• Grow relationships with selected business providers to assist them in planning work placements and internships. 
• Create three times the number of qualified opportunities by using various methods such as making outbound calls, sending emails, holding in-person or virtual meetings, and participating in marketing campaigns and events.
• Manage social media pages and develop ongoing traffic. 
• FFA provides various products for healthcare, childcare, and other industries; we assist businesses in upskilling their staff and training them in Apprenticeships, traineeships, or other necessary training based on the business's needs. 
• Attend virtual promotional events when needed.
• Take part in all recruitment activities, such as training events, helping students decide, running information sessions, and handling inquiries.
• Provide market insights and accurate recruitment forecasts through regular, detailed reports to the management team.
• Give timely feedback to management to help improve strategies and processes.
• Build a professional and consultative relationship with students.
• Make sure all activities are reported accurately in the CRM.
• Ensure professional execution of recruitment and admin support tasks.
• Build and maintain strong, beneficial partnerships with agents, university partners, and stakeholders for lasting success.

ABOUT US

At Teleport, we're the #1 logistics service provider in ASEAN, and we're all about making logistics simple, human, and quick, shaking up the industry across Southeast Asia. Our mission? To move things across Southeast Asia better than anyone else. We are driven by our values: Move with urgency—because time is crucial; Aim to pioneer—constantly innovating to stay ahead; Do it with intent—delivering with purpose and precision; and Keep it real—maintaining authenticity and transparency in all we do.

Learn more about #Teleport by checking out the link below:

https://www.home.teleport.asia/ 

SALARY RANGE : RM10,000 - RM12,000

A DAY IN A LIFE

As a start-up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve:

• Preparation of monthly Group consolidated financial statements
• Responsible and prompt action in submitting Group Consolidated financial reporting, statutory reporting, audit. Strict adherence to financial reporting standards, and relevant regulatory guidelines
• Implementation of consolidation module and enhances existing consolidation and reporting related processes
• Develop, implement, and maintain accounting and finance policies and procedures for a wide-ranging set of accounting and financial activities including reporting and other corporate policies
• Identify and proactively drive continuous improvement for finance operations of the group
• Keep abreast of listing rules and regulations and other statutory requirements
• Perform periodic review of key business processes to ensure proper controls and procedures are in place, and to seek opportunities for continuous improvements of the country finance
• Liaise with external auditors, tax consultants, statutory bodies, bankers, company secretary, and lawyers for audit/tax/banking/legal matters
• All other ad hoc work assigned as required from time to time

SKILLS & REQUIREMENTS

• Degree in Accounting and Finance and International qualified accountant such as MIA, ACCA, CPA etc
• A Qualified Accountant with proven successful track record from Big 4 highly preferred
• Well verse with MFRS/IFRS and statutory financial statements requirements
• Self-motivated and analytical mindset with stakeholder management skills will be preferred
• Ability to work under pressure & work in a tight timeline given
• Ability to work as a team with a collaborative management style.
• An organized and meticulous person with good eye for details
• Proficient in Microsoft Excel and Oracle

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

Reporting to the Head of Business Planning and Operational Excellence, JobStreet Express, this regional role will be responsible to lead sales excellence initiatives to drive sales of JobStreet Express products. This role focusses on ensuring the best sales practices for sales teams as new products taken to market. Collaborating with other departments, the team will develop and improve standard methodologies for sales strategies and processes to achieve commercial success.This is a cross-functional opportunity to apply broad management skills in clearly developing and delivering value for internal and external customer groups.

Key Responsibilities

SALES EXCELLENCE

•  Performance monitoring and analysis:

•  Monitor sales performance and target against targets across countries and sales teams

•  Analyse sales data and performance metrics to identify trends, opportunities for improvement, and areas of risk

•  Sales process and tool embedment:

•  Collaborate with sales teams to develop and provide them with the tools and resources necessary to effectively sell products or services (e.g. spiel, product positioning, OTE)

•  Establish and integrate processes and tools to improve sales efficiency across countries and sales teams.

•  Process improvements:

•  Identify inefficiencies in current sales processes for all sales teams including Key Accounts and Telesales teams; thereafter lead initiatives to streamline operations, improve customer engagement, and drive sales outcomes

•  Collaborate with countries to implement standard processes and continuous improvement methodologies to drive sales excellence across the organisation

•  Training and development:

•  Create and implement training programs focused on best practices, product knowledge, and sales techniques to empower the sales team and improve overall performance

LEADERSHIP AND RELATIONSHIP MANAGEMENT

•  Ownership and drive - delivering outcomes with and through cross functional, cross market teams

•  Build strong relationships with key customers across the business to ensure collaboration and clear alignment of our sales approach, achievements, risks and blockers

•  Assist in ensuring governance is clear and transparent across our sales and operations teams

•  Facilitate appropriate forums with key customers to maintain visibility of progress and help resolve issues where required

•  Drive innovation and continuous improvement practices across sales functions to uplift performance

• Provide general administrative support to the team, including but not limited to managing calendars, coordinating meetings, and handling correspondence.
• Conduct and maintain digital marketing activities via social media platforms such as Facebook, Instagram and LinkedIn. 
• Initiate sales plans and strategies with clients and stakeholders
• Assist in organizing and maintaining company records, documents, and files.
• Conduct research and gather information to support decision-making processes.
• Analyze data and prepare reports or presentations as required.
• Assist in the preparation and execution of company events or meetings.
• Collaborate with team members to ensure smooth operations and efficient workflow.
• Respond to inquiries and provide assistance to internal and external stakeholders.
• Maintain confidentiality and handle sensitive information with professionalism.
• Stay updated on industry trends and best practices in business administration.

At Ten our goal is simple, to become the most trusted service business in the world.  

We are already the global market leader for lifestyle management and concierge services, providing services from a strong global office network with over one thousand employees.   

We deliver our service through a combination of Ten’s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to innovate and to keep inspiring and to continue to improve the lives of millions of members. As a Certified B Corp, Ten Lifestyle Group joins a global community of businesses united by a shared goal of making a positive impact on society and the environment.

As a Talent Acquisition Manager, you are responsible for overseeing the recruitment process and developing strategies to attract, source and hire top talent. The role works closely with Hiring Managers to understand the company’s needs, create job adverts and develop effective recruitment campaigns that meet agreed company SLA’s. The role also ensures that the recruitment process is efficient, cost-effective and aligned with the Ten’s goals, values and standards. It also ensures compliance with applicable laws, regulations and company policies throughout the recruitment process.  

ESSENTIAL DUTIES & RESPONSIBILTIES

The information below is representative of the work performed in this position; however, it is not all-inclusive. Duties and responsibilities are subject to change based on business needs. Scope of role is defined outside of the job description.   

Talent attraction  

• In conjunction with Hiring Managers, develop and update internal job descriptions and job specifications for all new roles, establishing clear role requirements, skills and / or qualifications.  

• Create external job adverts that give a clear overview of both the company and the role the candidate is applying for.  

• Advertise all current vacancies using the most appropriate and suitable channels – this may include a mix of online job boards, social media, magazines, referrals, networking events and external organisations.  

• Proactively source candidates from various channels, maximising the use of online recruitment platforms, mainly LinkedIn, to headhunt for talent. 

• Utilise bulk advert purchases to reduce direct recruitment costs.  

• Establish and maintain relationships with external recruitment agencies and other partners to support the talent acquisition process. Negotiate competitive rates with external partners, including rebate periods for the first 3-6 months of employment.  

Recruitment campaigns  

• Keep track of all recruitment costs, clearly separating direct recruitment costs versus those of agencies and identifying cost saving opportunities.    

• Manage the vacancy sheet and Ten’s vacancy website, ensuring this is accurate and up-to-date at all times.   

• Work in conjunction with Hiring Managers, to create a recruitment plans for each vacancy, documented within the Role Brief form. This should identify the recruitment process to follow, clear timelines and owners for each stage of the process, and drafts of both prepared and live tasks that will be used to evaluate the required skills / behaviors for the role.  

• Evaluate and screen applications in the first two stages of Ten’s recruitment process (CV screening and phone interviews). 

• Coordinate and organise the remaining stages of the agreed recruitment process, ensuring candidates are communicated to regularly and promptly, regardless of whether they are successful in their applications or not.  

• Create and share reports highlighting key recruitment metrics for each recruitment campaign, sharing learnings where applicable.  

Future talent pipeline  

• In conjunction with Senior Managers, determine and agree the current and future needs of the business, identifying critical and most at risk roles. 

• Identify the skills, experience and competencies required to fill the gap between where the business is today, compared to where it needs to be in the future.  

• Create a talent pipeline to fill any critical / at risk roles. Keep in regular contact with targeted candidates, building strong relationships and engagement with the business.    

Offers  

• Manage the end-to-end recruitment process, including the offer process, ensuring correct expectations are set in regards to job requirements (working hours, bonuses etc) and coordinating offer negotiations.  

• Work closely with the respective People Experience representative to ensure the smooth handover of offer details, and prompt start of the on-boarding process. 

Onboarding

• Prepare, send and collect all required contractual documents
• Conduct background screening checks as per Ten’s standards
• Be ultimately accountable for new starters to be correctly set up on all Ten systems before their first day (including equipment)
• Create a warm onboarding experience for new starters, with clear instructions and expectations set for their first few weeks at Ten
• Relevant reminders are set-up as part of the onboarding process

Others 

• Continuously research and stay updated on industry trends, best practices and new technologies in talent acquisition to improve the recruitment process and candidate experience.  

• Any other required ad-hoc recruitment activities.  

• Upkeep of FTE list for resource requirements 

BEHAVIORAL EXPECTATIONS:  

As Talent Acquisition Manager, you will be expected to role model the behaviors associated with our Ten Standards and our core business values of Member Focused, Trustworthy, and Pioneering. This means approaching your work every day with a positive, solution-oriented, and supportive attitude.  

You should be forward thinking and able to adapt your approach based on industry trends and company goals. You will be a clear and professional communicator and confidently articulate Ten’s values and culture to potential candidates. You have an eye for detail and have strong time management and prioritisation skills. You have demonstrated skill in identifying and solving challenges in the recruitment process and are able to analyse data to make data-driven decisions to optimise the recruitment process. You follow the highest ethical standards, ensuring the recruitment process is fair, transparent and compliant with all relevant laws and regulations.  

We encourage diverse philosophies, cultures and experiences. You play a key role in promoting this.  

We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline or terminate, will be based on merit, competence, performance and business needs. 

SUPERVISORY RESPONSIBILITIES: 

No supervisory responsibilities. 

Guidelines for Home Office:

• Located anywhere in Malaysia
• A secure home office at your confirmed address, free from background noise or other distractions
• Internet service must meet minimum requirements and minimum speed check must be completed

EDUCATION/EXPERIENCE:   

Proven track record of success in recruitment. This includes experience in sourcing, screening, interviewing and hiring candidates, as well as managing the end-to-end recruitment process.  

ROLE SPECIFIC COMPETENCIES:  

• Fluent English. Mandarin/Cantonese - written and spoken will be an advantage
• A strong understanding of Ten’s industry and the specific skills and qualifications required for various roles  

• Knowledge and expertise in talent acquisition strategies, using applicant tracking systems (ATS) and various sourcing channels  

• Experience in ensuring compliance with applicable laws, regulations and company policies throughout the recruitment process  

• Ability to use Microsoft Office software and ATS to track, analyse and report on recruitment metrics 
• Ability to collaborate with business leaders to forecast hiring needs and align recruitment strategies with long-term business goals
• Strong communication skills to influence senior leadership, candidates, and recruitment teams across different regions
• Proficiency in implementing diversity and inclusion initiatives to attract a diverse talent pool.

Our people are at the heart of the business and we have a culture of recognition and reward. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.

Rewards designed around you:

• A competitive salary depending on experience
• Annual Internet Allowance: MYR 2,400
• Health & Life Insurance
• Remote work arrangement (T&Cs - within Malaysian borders)
• Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.
• Paid Sabbaticals. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave
• Extra Rewards. Lucrative Ten Loyalty Rewards program.
• Remote Working Holidays - possibilities to Travel and Work!
• Employee Discounts. Access to lots of great travel and entertainment discounts as our clients’ members would!
• Be part of our global, dynamic, and inclusive Team, with diversity at its core.
• Genuine career opportunities within a dynamic and international company.

To find out more about Ten, please watch this short video here.

Commitment to Diversity

We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance, and business needs. Ten has a commitment to supporting the delivery of Ten’s environmental, social, and governance goals, and promoting policy adherence.

"Ten works with a small, preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time."

• To come up with fully-thought out marketing/ advertising ideas that can be implemented from start to finish 
• To analyze and report on target audience insights, consumer trends, market analysis and marketing best practices to help build the best strategies possible
• Discussing and consolidating the data and findings you have to back up your marketing ideas with the managing director or business executive.
• Ensuring that the marketing plans and strategies appeal to the target audience members
• To design or create marketing materials such as videos, articles, banners, posters, emails and etc
• Developing creative briefs that detail how we meet objectives for all advertising and public-facing communications including print, social media, digital marketing, video assets and etc. 
• Researching and documenting the best ways to gather customer and market insights to determine what outreach strategies are needed to increase customer conversions if the Ad idea has been launched 
• Documenting how we track the impact and effectiveness of the current marketing plans put in place, analyzing them as well as finding ways to improve or optimize them accordingly
• Administrative work if needed: Collecting and checking the accuracy of data in Excel or Google Sheets

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing

• Sells products and/or services and develops new account relationships.

• Solicits and maintains network of prospects.

• Initiates contact with prospective customers to sell targeted FIS products and/or services.

• Works as a member of a sales team to sell assigned products or services to identified key accounts.

• Demonstrates product knowledge including various solutions, markets and competitive intelligence.

• Prepares and presents proposals to clients utilizing FIS resources and tools.

• Negotiates, structures and closes “deals” that meet customer expectations and FIS’s ability to deliver; utilizes appropriate company resources per the resources plan to provide product marketing support or specialized product sales expertise.

• Assists in the development of sales plans and strategies.

• Meets sales goals and objectives.

• Other related duties assigned as needed.

What you bring

• Strong experience in Sales

• Strong experience in Software Sales

• Strong experience in Solution Sales

• Strong experience selling to Insurance Industry

What we offer you:

• A competitive salary and benefits.

• Great work spaces with dedicated and motivated colleagues.

• A variety of career development tools, resources and opportunities.

#LI-NS1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

• In conjunction with the business strategy, identify, to deliver existing or new markets to grow the business. Ensure feasibility and successful delivery of products or services
• Assist to maintain consistent contact and provide Sales and Marketing for the stipulated Region.  
• Coordinate and support for tender preparation and submission. 
• Prepare report on Sales.
• Assist in marketing business within the stipulated Region. 
• Handle all incoming mail or issues that related with Sales/Marketing.
• Make regularly scheduled sales calls on all major customers within the region.
• Attend trade shows as required to benefit the business
• Assist the Sales/Marketing Manager to identify New Business Opportunities for development.
• Identify the New Trend of Services needed by the Client
• Analyze Market Segments
• Educate Sales Force to convey company objectives, and set up sales programs
• Develop effective presentations to create awareness for current market conditions, market trends and client’s needs.
• Ensure that all sales are conducted within clients and recognized industry health and safety regulations.
• Maintain close contact with SGS affiliates on transnational operations.
• Adherence to applicable Quality Management System by exercising necessary standard and process when carry out your responsibilities in executing, fulfilling and ensuring at all times the compliance of the QMS and is fully implemented in accordance to ISO 17020 & MIBAS policy, 17065 & ACB policy and ISO17025 & SAMM policy"(where applicable/required).
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

Product Strategy and Vision:

• Collaborate with stakeholders to define product strategy and vision, aligning it with the company's overall objectives.

• Conduct market research, analyze user feedback, and gather insights to identify new product opportunities and improvements.

• Develop a deep understanding of user needs, competitive landscape, and market trends to inform product roadmap decisions.

Product Development and Management:

• Work closely with engineering teams to translate product requirements into clear and actionable development plans.

• Define and prioritize product features and enhancements based on user needs, business value, and technical feasibility.

• Monitor the product development lifecycle, ensuring timely delivery of high-quality releases.

• Conduct user acceptance testing and gather feedback to drive iterative product improvements.

Cross-functional Collaboration:

• Collaborate with design, engineering, marketing, and sales teams to ensure smooth coordination and alignment throughout the product lifecycle.

• Effectively communicate product plans, progress, and updates to stakeholders at all levels.

• Foster a collaborative and inclusive work environment that encourages idea-sharing and cross-functional cooperation.

• Product Performance and Optimization:

• Define key product performance metrics and regularly evaluate product performance against established goals.

• Analyze user data, conduct A/B testing, and gather insights to make data-driven decisions for optimizing product features and user experience.

• Continuously monitor market trends, competitive landscape, and customer feedback to identify areas for product enhancement and innovation.

As a Senior Associate, Marketing to lead and execute strategic marketing initiatives for our luxury bag category. This role involves managing CRM, handling lead generation campaigns, and working with Shopify for e-commerce updates. You will also analyse campaign performance, run targeted email campaigns, and manage key community events like workshops and fashion events. The ideal candidate has experience in CRM, project management, digital marketing, and a passion for luxury fashion.

Key Responsibilities:

• Develop and execute channel marketing strategies to drive lead generation and customer acquisition for the luxury bag category.

• Create and manage in-app and offline CRM campaigns to engage and retain customers.

• Activate marketing campaigns on Shopify and perform general updates on the e-commerce store.

• Collaborate with the sales team to identify and target key customer segments and markets.

• Analyse campaign performance data and provide insights to optimise marketing efforts.

• Oversee updates on Shopify and email marketing campaigns.

• Coordinate community events such as workshops and fashion initiatives.

• Collaborate with teams to develop marketing strategies and content.

• Work with creative teams to develop compelling marketing materials and content that align with brand guidelines.

• Monitor market trends and competitor activities to identify new opportunities for growth.

To be considered for this role you will ideally come with a ACA, ACCA, CPA qualification (potentially an Audit Background).  You will provide a full range of accounting services for the Company.

This includes;
• Preparing and presenting timely, relevant and value-added financial information on specific legal entities and for group, parent, and executive reporting.
• Work with internal and external teams, such as Human Resources, Internal Audit, Compliance and Risk and external auditors etc. to ensure all internal and external deliverables are met.
• Participate in various system improvement initiatives

• Preparation of monthly and annual Financial Statements and to conduct further investigations when required to validate the accounting and the accuracy of the financials prior to monthly, quarterly and yearend sign off.
• Monitor financial risks and commitments and ensure integrity of adjustments.
• Ensure that relevant US GAAP/IFRS accounting standards are reviewed and implemented consistently.
• Work with external auditors to complete annual audits for your respective entities.
• Track major issues to resolution and adapt controls when necessary.
• Provide technical accounting support, understand and monitor local accounting treatments, and advise on any required financial adjustments.
• Review and approval of vendor invoices, employee expenses and payment of same.

We are seeking a highly motivated and experienced Production Manager to join our dynamic in-house production team. In this role, you will play a crucial role in overseeing the end-to-end production process, ensuring the seamless execution of projects and the delivery of high-quality creative content.

The ideal candidate should have a strong background in video production, including budgeting, scheduling, planning, and production itself. You should also have a keen eye for detail, and a passion for creativity. They will collaborate seamlessly with various departments, including creative, logistics, and technical teams, to ensure smooth and efficient production workflows.  

Key Responsibilities: 

• Lead and manage the day-to-day production process including allocating resources and ensuring timely delivery of projects. 
• Responsible for developing, managing and planning budgets, logistics and project timelines 
• Collaborate with cross-functional teams, including creative directors, designers, writers, production crew, and other stakeholders to achieve project goals. 
• Coordinate with suppliers, vendors, and subcontractors to secure necessary materials and services for projects. 
• Maintain high standards of creative output by conducting regular reviews and quality assessments. 
• Liaise with clients / managers to understand objectives, expectations and thoroughly understand project requirements.  
• Communicate project updates, timelines, and any potential issues, ensuring client satisfaction. 

As an Analytics & Insights Manager, you will be an information resource expert within the FMCG industry, providing dedicated support to assigned clients across Malaysia. You will collaborate closely with operations and account teams, to help client users leverage the suite of products/services and make informed business decisions. Assignments can range from brand performance analyses to thought leadership sharing with top-level executives.    

• Be the day-to-day contact of Retail Measurement Services clients. You will advise clients on RMS resources and tools, data standards and analyses, audit and calculation methodologies, and other information services.   
• Deliver analyses, charts, and reports that are clear, concise, and meaningful to clients. Engage effectively with multiple clients at a time, to ensure that deliverables meet/exceed expectations of timeliness and quality.   
• Conduct regular reviews with Client Service and Operations teams, to monitor service delivery KPIs involving response times, quality levels, and workflow efficiency. Key contributor role in identifying process improvement opportunities.   
• Manage a team of 3-4 executives, guiding them with their analysis to ensure it provides clear actionable recommendations to clients.   
• Maintain timely communications with account teams and senior management, to keep stakeholders up-to-date on client requirements and call out any issues/ risks. Document records of client inquiries and resolutions, into activity logs and Knowledge Base file shares.   
• Support senior management in developing Thought Leadership case studies.   
• Successful candidates can look forward to a comprehensive training program.  

Client Acquisition

• Identify potential clients through various channels, including referrals, community outreach, and marketing leads.
• Conduct consultations to assess client needs and recommend appropriate services.
• Develop and maintain a sales pipeline, ensuring timely follow-up and lead conversion.
• Achieve and exceed monthly and quarterly sales targets.

Sales Strategy

• Develop and implement effective sales strategies to reach target markets and demographics.
• Collaborate with the marketing team to align sales efforts with promotional campaigns.
• Utilise CRM software to track sales activities, manage client relationships, and generate reports.

Relationship Building

• Build and maintain strong relationships with clients, ensuring their needs are met and expectations are exceeded.
• Act as the primary point of contact for new clients during the sales process.
• Attend community events, seminars, and workshops to promote our services and network with potential clients.

Market Research

• Stay informed about industry trends, competitor activities, and market conditions.
• Provide feedback to the management team on market insights, client needs, and potential growth opportunities.

Client Onboarding

• Work closely with the Client Success Manager to ensure a smooth transition from sales to service delivery.
• Assist in onboarding, providing necessary documentation and information to new clients.

As a Partnerships Manager you’ll:

• Identify and qualify opportunities by building relationships with key partners in the healthcare and childcare sectors.
• Recruit and grow new industry partners, developing strategies to place students in work placements, internships, or roles as fresh graduates.
• Build strong relationships with key stakeholders to ensure students are matched with the right opportunities.
• Develop structured account plans, outlining key activities, milestones, and objectives for successful partner engagement.
• Collaborate with our Student Placement and Support team to design tailored solutions for partners, ensuring the best fit for student placements or internships.
• Generate three times the number of qualified opportunities through proactive outreach such as calls, emails, meetings, marketing campaigns, and events.
• Utilise CRM tools like Salesforce to track and manage opportunities efficiently.

• Identify and qualify opportunities by prospecting and developing relationships with key enterprise partners.
• Grow relationships with selected business providers to assist them in planning work placements and internships. 
• Create three times the number of qualified opportunities by using various methods such as making outbound calls, sending emails, holding in-person or virtual meetings, and participating in marketing campaigns and events.
• Manage social media pages and develop ongoing traffic. 
• FFA provides various products for healthcare, childcare, and other industries; we assist businesses in upskilling their staff and training them in Apprenticeships, traineeships, or other necessary training based on the business's needs. 
• Attend virtual promotional events when needed.
• Take part in all recruitment activities, such as training events, helping students decide, running information sessions, and handling inquiries.
• Provide market insights and accurate recruitment forecasts through regular, detailed reports to the management team.
• Give timely feedback to management to help improve strategies and processes.
• Build a professional and consultative relationship with students.
• Make sure all activities are reported accurately in the CRM.
• Ensure professional execution of recruitment and admin support tasks.
• Build and maintain strong, beneficial partnerships with agents, university partners, and stakeholders for lasting success.

The position aims to play a crucial role in driving sales growth and ensuring effective sales operations within the organization by supporting and collaborates with other departments to achieve sales targets, maintain strong customer relationships, and contribute to the overall success of the company.

Business Development

• Participate in development of business, sales planning, and growth strategies and develop Sales Proposal with sales pipeline to meet budget

• Develop and maintain a pipeline of potential customers by attending networking activities, conduct marketing activities, customer meetings, proposal development and customer presentations to deliver outstanding customer value

• Maintain awareness of competitor information and participate in industry association in accordance with company policy

• Collaborate with internal teams (engineering, product management) to develop proposals and present solutions that meet client needs.

• Ensure business sustainability via balancing of sales, profitability and collection.

Relationship Management & Account Management

• Develop and manage relationships with key accounts in the industrial automation industry.

• Maintain a deep understanding of customer needs/issues and ensure their satisfaction with solutions provided.

• Regularly engage with clients to assess their requirements and identify upselling or cross-selling opportunities.

• Manage and coordinate with key vendors and partners to gain competitive advantage through creation and development of customer in selected vertical markets.

Sales support

• Collaborate and work closely with Application Engineers to ensure smooth project development & implementation which may include risk assessment and provision of technical solutions to meet customers’ needs

• Manage the sales process to ensure customer requirements are properly qualified prior to investment of resources

• Diploma/degree in Engineering discipline (Mechatronics/Electrical)

• Knowledgeable in Windows applications (Word, Excel, Power Point)

• At least 3-years’ experience in Sales function

• Strong knowledge of automation solutions and their applications

• Excellent Interpersonal and Communication skills

• Experience in distribution sales or a related field is a plus.

• Knowledge of the industry and market trends

Job Responsibility: 

• Conceive and develop efficient and intuitive marketing strategies. 

• Organize and oversee advertising/communication campaigns (social media, TV etc.), exhibitions and promotional events. 

• Conduct market research and analysis to evaluate trends, brand awareness and competition ventures. 

• Initiate and control surveys to assess customer requirements and dedication. 

• Write copy for diverse marketing distributions (brochures, press releases, website material etc.). 

• Maintain relationships with media vendors and publishers to ensure collaboration in promotional activities. 

• Monitor progress of campaigns using various metrics and submit reports of performance. 

• Collaborate with managers in preparing budgets and monitoring expenses. 

• At least 1-2 years’ experience in marketing with a bachelor’s degree in marketing or similar field. 

• Thorough knowledge of strategic planning principles and marketing best practices. 

• Good understanding of market research techniques, data analysis and statistics methods 

• Good understanding of various marketing KPIs, social media and web analytics. 

• Critical thinker and problem-solving skills with the ability to turn complex ideas into engaging and accessible content. 

• Team player with great interpersonal and communication skills. 

• Ability to thrive in a fast paced, entrepreneurial, high-energy environment that requires the ability to multi-task and implement high priority initiatives. 

• Competitive salary commensurate with experience.
• Opportunities for professional development and career advancement.
• Collaborative and supportive work environment.
• Flexibility in smart casual dress code

- Knows the business and keeps abreast of competition and customer trends, new products and legislation. Consults direct reports on operations needs and opportunities. Identifies and communicates potential new revenue opportunities to the hotel department heads influencing the development of plans to tap those opportunities.​

-Be pro-active and use initiative with regards to all Food & Beverage as well as Service related functionality areas, handling of complaints, and to ensure achievement of budgeted sales and profit targets.​

-Monitors the department's actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.​

We are looking for a nAssociate Manager, Category to drive our mobile business in Malaysia.

This person is a data driven category specialist to drive growth for our Electronics Category including Mobile Phones and other gadgets. This person should be attuned to the needs of our users and be able to break down and solve complex business problems.

This role will report to the Category Director. 

You Will:

• Define the mobile category strategy. Undertake research and analyze data to deeply understand our category sellers and buyers and translate the insights to plans and communication.

• Grow the category in users and transactions, and generate revenue for the business. Work with stakeholders to set performance targets and ensure we are tracking and progressing to our plans. You will be responsible for P&L of this category.

• Conduct regular detailed analysis into search, browse behaviour, conversion funnels to identify possible areas of improvement of our product,  marketing comms, operations and sales strategy

• Be involved in development of the product, marketing, sales and operations to deliver on targets. 

• Identify and establish partnership with vendors to experiment and enable business models. Work end to end to build up this business. 

• Partner with product team to understand users needs to ensure we deliver a great user experience and that the needs of the category are addressed in roadmaps

• Partner with Marketing team to ensure that the category value propositions are communicated to our users to achieve business objectives

• Be responsible for defining and maintaining the category catalog 

• Execute experiments in collaboration with marketing or product teams to validate hypotheses and continually improve customer experience of these categories

• Build and maintain relationships/networks with relevant stakeholders in ways that help to deliver strategies/plans, and with smooth and timely delivery

• Report back to the wider business on category performance on a regular basis

Join us to shape the digital world. We need a content aficionado with a flair for words, SEO insights, and an eye for visuals. If you're armed with a Communication, PR, Journalism, or English Studies diploma/degree, exceptional writing and communication skills, and a curiosity for new tools, let's connect. Make your mark in digital marketing with us!

The Job:

• Blog Content Support - Provide support for the creation and optimization of blog content.
• S.E.O. Content Writing - Engage in S.E.O. page content writing to improve search engine visibility.
• Image/Graphic Creation - Generate images and graphics to complement written content, enhancing overall engagement.
• Keyword Research - Conduct keyword research relevant to content topics to guide S.E.O. strategies.
• Community Engagement - Participate in conversations across relevant online communities to promote content and build relationships.

The Person:

• Diploma or Degree in Communication, PR, Journalism, or English Studies.
• Has background in video/graphic design.
• Exceptional writing skills.
• Good communication skills.
• Eagerness to learn new tools.

• Opportunities - Above training and guidance, you will have the opportunity to try, to build your confidence and become your best self, and to interact and build a strong relationship.
• Rocking Diversity- Play hard, work harder with people of diverse skill sets and experiences! Challange yourself to step out of your comfort zone, and you'll find yourself growing in way you'd never imagine.

• Maximizing sales and profitability by ensuring your area of responsibility is clean, tidy, fully stocked and correctly priced. You also ensure your products are in perfect condition at all times.
• Being passionate about the products you sell and actively learning about their features and benefits. You then want to share this knowledge with customers and colleagues.
• Actively approaching customers who you see need additional help, and advising them on the best solutions
• for their homes in order to sell more.
• Preparing your area of responsibility for stock replenishment and next day’s business.
• Understanding your department’s action plans, and supporting the goals and targets set by your manager.