Get to know the Team

We are a dedicated team of passionate individuals from multiple backgrounds who come together to support a common mission: enable Grab to deliver faster with each new release. Our team members are spread across multiple countries focusing on programs that impact millions of customers across Southeast Asia.

Get to know the Role

As an individual contributor, you will manage complex, multi-functional projects from start to finish, focusing on how Grab serves businesses across Southeast Asia. Collaborating with partners, you will plan requirements, identify risks, manage schedules, and communicate with team members across the company. Being a bridge between engineering and business teams, you will work with colleagues from all parts of Grab's operations to deliver new features improving millions of passengers, drivers, and merchants daily. Your mission is to accelerate impact, remove inefficiencies, lead prioritisation, and improve technology processes.

The Critical Tasks You Will Perform

You will manage project timelines, define milestones, monitor and report progress, identify risks, and resolve impediments. You will work with multiple teams consisting of Engineers, Product Managers, Designers, Analysts, and QA to ensure successful program delivery. You will be the primary communication interface for complex programs that span across multiple engineering organizations. You will coach teams on delivery frameworks and methodologies suited to their needs. You will lead roadmap planning and prioritization processes. You will find ways to help teams and the organization improve their delivery methods.

• You will manage project timelines, define milestones, monitor and report progress, identify risks, and resolve impediments.
• You will work with multiple teams consisting of Engineers, Product Managers, Designers, Analysts, and QA to ensure successful program delivery.
• You will be the primary communication interface for complex programs that span across multiple engineering organizations.
• You will coach teams on delivery frameworks and methodologies suited to their needs.
• You will lead roadmap planning and prioritization processes.
• You will find ways to help teams and the organization improve their delivery methods.
• You will drive and manage teams to deliver value for the organization
• You will drive changes in the way the teams operate and delivery

Job Brief:

We are seeking a highly motivated Cybersecurity Analyst to join our dynamic and fast-growing organization. Tune Protect is a regional insurance company with infrastructure on cloud as well as on premise. From a cybersecurity perspective, we monitor our infrastructure via a SOC and also with solutions ranging from network firewalls to SOC to EDR, DLP and PAM.

Job Responsibilities:

• Work with the team to manage the security infrastructure at Tune Protect. This includes working with the SOC and infrastructure team to analyse and remediate security tickets, EDR operations (for example scanning and ensuring endpoints are clean of vulnerabilities), Email Security on MS365, DLP (for example blacklisting/whitelisting websites etc) and PAM (for example work with infrastructure team to ensure all critical user ids are covered).
• Be hands on and able to utilise/configure our existing security software such as Trend Micro EDR, Forcepoint DLP, Tycothic PAM, Microsoft 365 email security. Familiarity or experience in using and/or configuring other endpoint protection software, data leak prevention software, priviledged access management software and/or firewalls a strong advantage.
• Strong understanding and experience in firewall configuration (Fortigate and Palo Alto) a strong advantage
• Strong understanding and experience in hardening OS such as linux and windows
• Understanding of Microsoft Active Directory and its security a strong advantage.
• Assess and manage security risks and implement best practices to minimize them. Monitor and analyze cybersecurity incidents and threats
• Perform regular VAPT on our infrastructure and on all new applications internally or with an external vendor. Work with those vendors to ensure their reports are remediated as needed and verified. Experience as a VAPT tester an advantage
• Work with infrastructure and cloud engineers and leads to ensure security is handled correctly from design to operations at the network and server level. This includes knowledge of sound security practices from a technical perspective.
• Understand industry frameworks like Mitre Att&CK. Stay up to date with the latest security trends and technologies to ensure the company stays ahead of evolving threats
• Ensure regular reporting on security statistics are compiled on time and presented to management.
• Work with cross-functional teams to ensure that all on premise and cloud-based systems and applications are secure
• Work closely with IT audit to ensure all audit discovery and remediation is performed ahead of deadlines

Job Requirements:

Requirements:

• Degree in Information Technology (IT), Computer Science or other related discipline with relevant experience in security operations
• IT Security experience with 2-4 years or more hands-on experience in any branch of security. Experience being in a lead role an advantage
• Professional certification such as CISM, CISA, CSXP, CISSP, CREST, GPEN or equivalent an advantage
• Knowledge/experience in Information Security, IT Risk and IT Governance including BNM RMIT. Strong understanding of IT security principles and practice.
• Familiarity with security frameworks and regulations such as NIST, ISO 27001, and SOC 2 an advantage
• Operational experience working with or in a SOC an advantage
• Able to work under broad direction and a self-motivated individual who is able to work independently. Responsible and accountable for work performed and decisions taken.
• Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources if required.
• Good communication skills written and spoken
• Good analytical and problem solving skills including ability to visualise and plan troubleshooting steps.
• Ability to work collaboratively with other parties towards a common goal

Diversity & Inclusion Commitment

The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.

We try make sure everyone has a fair chance to work with us, no matter where they’re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone’s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.

We are seeking a highly skilled and strategic professional to lead our Corporate Development and Investor Relations functions. This multifaceted role is pivotal in shaping the company’s growth trajectory, fostering investor confidence, and ensuring sound financial planning to support strategic initiatives. The ideal candidate will excel in strategic thinking, financial analysis, and communication while driving cross-functional collaboration across the organization.

• Market and Competitive Analysis
• Conduct market research, competitor analysis, and trend forecasting to inform strategic decisions.
• Build financial models to evaluate the feasibility of new business opportunities.
• Capital Allocation and Resource Optimization
• Assess and recommend capital allocation strategies to prioritize high-ROI initiatives.
• Support business leaders in structuring and funding strategic projects.
• Budget Development and Oversight
• Lead the annual budgeting process, collaborating with department heads to establish financial goals.
• Ensure alignment between corporate strategy, operational plans, and financial resources.
• Forecasting and Scenario Planning
• Prepare short-term and long-term financial forecasts to guide strategic planning.
• Develop scenario analyses to assess the financial impact of various business strategies.
• Performance Monitoring
• Track financial performance against budgets and forecasts, providing variance analyses.
• Identify cost-saving opportunities and areas for operational efficiency improvements.
• Executive Reporting
• Present financial insights, dashboards, and reports to senior leadership and the board of directors.
• Ensure transparency and data accuracy in all financial reporting activities.
• Investor Communications
• Craft compelling messages regarding financial performance, strategy, and market opportunities.
• Manage the preparation of earnings calls, press releases, and investor presentations.

• Education: Bachelor’s degree in Finance, Business Administration, Economics, or a related field; MBA or CFA preferred
• Experience: 5+ years of experience in corporate development, financial planning, investment banking, private equity, or investor relations.
• Advanced financial modeling, budgeting, and valuation skills.
• Deep understanding of capital markets and corporate finance principles.
• Exceptional analytical and problem-solving abilities.
• Excellent communication, negotiation, and presentation skills.
• Strong organizational skills and attention to detail.

• Work in a diverse environment with people from over 10 countries
• Unlimited annual leaves
• Work flexibility
• Medical coverage
• Annual Wage Supplement (Bonus)
• Christmas Leave (The team takes the whole Christmas week off separate from our leave policy)
• Birthday Leave (1 day)
• Holidays off
• Quarterly mental health day off
• Mental health benefits (Premium access to our app!)
• Work-life balance and employee wellness
• Regular social events where we have non work-related fun

We are committed to building world-class center of excellence with positive, enthusiastic, energetic, and supportive team members. We embrace Western Digital core values which are Think big, Make it happen and Do it together. We are process oriented and work diligently towards targets. 

We are looking for a talent who commits to contribute his/her talent to the team and develop his/her career together with Western Digital. The role is encouraged to evolve rapidly through experience of a fast-paced multinational environment, dynamic business initiatives and continuous process improvement & automation.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Reporting to the COE Accounting Manager, this position will manage global lease accounting in accordance with US GAAP ASC 842 as well as some of the general ledger related tasks.

Primary Responsibilities:

• Managing WD global Lease related accounting tasks per ASC842, including, maintaining and managing lease schedules in Lease Accelerator, manage GL interface from LA to Oracle Cloud, recording lease accounting journals for upload entities and Tank rentals, etc.
• Preparing SEC disclosure notes in accordance with ASC842.
• Analyze BS flux for lease related accounts.
• Performing GL account reconciliation for lease related GL accounts.
• Support local site accounting team in answering lease related technical questions.
• APAC secondary ledger FX revaluation work in Cloud for APAC entities
• Coordinate with regional bank controller on bank information and related accounting function requirement, and work with IT to maintain bank acct information in system.
• Coordinate with internal and external auditors through the review process and validation test.
• Assist Accounting Manager and Director with ad hoc tasks as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Design, develop, test, integrate and maintain test scripts using Python to validate WD eHDD firmware and hardware features to ensure WD product meets the quality specifications using best practices like unit test, CI and Agile methodologies. 
• Collaborate with cross-functional teams to discern, strategize, and synchronize creative methods for testing firmware functionality.
• Customize test suites to align with evolving customer and firmware requirements, as well as future architectural demands.
• Contribute to failure analysis efforts aimed at enhancing firmware quality robustness.
• Collaborate on the development and refinement of internal processes to enhance overall efficiency and performance.
• Participate in Scrum & Agile processes to strategically plan, execute, and coordinate the team's activities.
• Deliver cutting-edge storage products with SAS, SATA, PCIE interfaces. 

We are looking for a Manager, Account Management to be based in Johor Bahru. The department generally is responsible for identifying new business opportunities, promoting existing activities and ensuring fast, sustainable growth.

Responsibilities:

Responsibilities include, but are not limited to:

• Manage and expand relationships with existing restaurants and proactively identify further new business opportunities.

• Monitor accounts and identifying upsell and cross-sell opportunities

• Develop sound strategic marketing plans and ensure consistent growth for the client’s business

• Monitor each account’s performance metrics and ensure compliance with foodpanda’s operational standards function.

• Strong knowledge of all aspects of the foodpanda business model and the online food ordering market. 

Collaboration:

• Collaborate with other departments & stakeholders and provide feedback and identifying industry trends

• Account Manager will be the main point of contact in all matters relating to client’s concerns & needs

• Work with internal support functions to ensure that every deal that goes live on the platform meets quality standards - collaboration

• Collaborate with various stakeholders to ensure project delivered timely

• Collaborate  with internal departments to facilitate client need fulfillment

• Ensure profit optimization and superior guest experience.​
• Drive the hotel’s commercial performance.
• Create a performance-driven culture that meets the business objectives of key stakeholders: guests, employees, owners, and Accor.

This position will be responsible for delighting clients around Asia Pacific through delivering retail measurement insights and analysis.

Main responsibilities include:

• Delight client stakeholders through retail measurement and consumer panel insights for a regional headquarter of a global client
• To help drive positive Net Promoter Score across the APAC region and HQ for the client
• Partner with the local NIQ market teams to elevate the customer engagement
• Contribute to regional industry and strategic thought leadership
• Collaborate on transforming the client experience with more efficiency of insights through Discover and embracing the NielsenIQ Service Model
• Support Account Development to identify revenue leads to help drive further growth

About the job

IKEA Malaysia is seeking a passionate Human Resource Manager who play a pivotal role in translating Ikano Retail’s global people strategy into actionable plans that drive business success and elevate the co-worker experience, working closely with the Retail Manager to ensure that HR strategies are effectively implemented and aligned with business priorities, collaborate with Store HR Managers to drive impactful people initiatives across IKEA Malaysia stores, ensuring alignment with the overall strategy while adapting to local needs.

Your assignment

• Develop and implement a forward-looking Country People Strategy that aligns with business goals, drives organizational transformation, and ensures market leadership.
• Work closely with the global HR team to design and implement strategic initiatives across key areas, including Rewards & Benefits, Talent & Organizational Development and Co-worker Experience.
• Drive the HR agenda for IKEA Malaysia stores in close collaboration with Store HR Managers, ensuring the seamless execution of the people cycle, HR initiatives, and action plans.
• Collaborate with cross-functional teams to integrate HR strategies into broader business operations, ensuring alignment and synergy in achieving business objectives.
• Establish and maintain a compelling EVP that positions IKEA as the employer of choice in Malaysia’s retail market, ensuring our brand resonates with top talent.
• Lead the design and implementation of innovative talent strategies.
• Build and sustain a high-performance culture through a strong performance management framework and learning and development programs.
• Ensure compliance with Malaysian labor laws, Ikano Retail policies, and HR standards.
• Lead the charge on Diversity, Equity, and Inclusion (DEI), embedding these principles across all people and business operations.
• Contribute to the development of the HR team by sharing innovative HR practices and insights gained from the Malaysian market, strengthening the organization’s collective knowledge.
• Serve as a trusted advisor and strategic partner to the Retail Manager, IKEA Malaysia, and the Malaysia Management Team, providing insights and recommendations that drive business success.
• Lead change management initiatives to ensure smooth transitions during restructuring, market expansions, or operational changes.
• Utilize HR technology and data analytics to optimize decision-making, improve workforce efficiency, and measure the success of HR initiatives.

Job Responsibilities:

• Provide strategic leadership and direction for the Risk, Audit, and Integrity (RAI) department, ensuring alignment with organizational goals and objectives.
• Develop, implement, and maintain a comprehensive risk management framework that identifies, assesses, and mitigates risks at all levels of the organization.
• Oversee the internal audit function, ensuring audits are conducted professionally and effectively, with a focus on improving internal controls and compliance.
• Lead integrity assessments, investigations, and compliance reviews to uphold the highest ethical standards within the organization.
• Prepare and present regular reports on risk management, audit findings, and integrity matters to senior management and the board of directors.
• Foster a risk-aware culture throughout the organization, promoting best practices in risk management and audit processes.
• Collaborate with cross-functional stakeholders to drive continuous improvement initiatives related to risk and audit practices.
• Stay abreast of regulatory changes, industry trends, and best practices impacting risk management, audit, and integrity.
• Manage departmental budgets and resources effectively, ensuring efficient operation and achieving strategic objectives.
• Mentor and develop RAI team members, fostering professional growth and enhancing team capabilities.

Job Requirements:

• Master's degree in Accounting, Finance, Business Administration, or a related field; professional certification is highly advantageous.
• Minimum of 10-15 years of experience in risk management, audit, or compliance roles, with significant experience in a leadership or managerial position.
• Strong knowledge of risk management principles, auditing standards, and regulatory requirements.
• Proven experience in leading teams and managing cross-functional projects effectively.
• Exceptional analytical, strategic thinking, and problem-solving skills.
• Demonstrated ability to communicate effectively with all levels of management and stakeholders, providing insights and guidance.
• Strong leadership qualities with a focus on developing and nurturing talent within the team.
• Excellent organizational skills, with the ability to manage multiple projects and deadlines in a dynamic environment.
• Fluency in English and Bahasa Malaysia is required; proficiency in other languages is a plus.

Bjak is dedicated to providing access to affordable and sustainable financial services for people across ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Through our flagship platform, Bjak.com, we help millions of people find insurance policies that offer the best value and coverage tailored to their needs.

Our commitment to innovation is driven by our investments in cutting-edge technologies such as Custom API, blockchain, trading systems, and data science. This enables us to make financial services more accessible, transparent, and easy to understand—services that were once out of reach for many.

At Bjak, we excel at navigating complex regulatory landscapes and have developed some of the most innovative financial products globally. We're on a mission to transform how people in ASEAN engage with financial services.

Job Summary

We are seeking a proactive and hands-on Customer Experience & Admin Operations Manager/Team Lead to oversee and streamline our customer service and administrative functions. This role requires someone with a strong "can-do" attitude, who is not only capable of leading a team but also comfortable rolling up their sleeves to get involved in daily tasks when needed. The ideal candidate will be detail-oriented, proficient in Excel for reporting and analysis, and passionate about improving both customer experiences and operational efficiency.

Key Responsibilities:

Customer Experience Management:

• Lead and manage the customer service team to provide high-quality support and engagement.
• Develop and implement customer service strategies that drive satisfaction and loyalty.
• Actively handle customer queries and issues when needed, especially during peak times or escalations.
• Monitor and analyze customer feedback to identify areas for improvement.
• Develop and enforce service level agreements (SLAs) and key performance indicators (KPIs) for the team.
• Resolve escalated customer issues promptly and professionally.
• Train and mentor team members to deliver exceptional service.

Admin Operations Management:

• Oversee day-to-day administrative operations, including office management, record keeping, and inventory control.
• Be hands-on with administrative tasks when required, such as managing office supplies, preparing reports, or organizing company documents.
• Implement and refine administrative processes to ensure operational efficiency.
• Coordinate with cross-functional teams to manage office supplies, equipment, and contracts.
• Ensure compliance with company policies and procedures in all administrative activities.
• Prepare reports and presentations on operational metrics for management.
• Support the finance and HR departments with administrative tasks, as needed.
  

Team Leadership:

• Manage and motivate a team of customer service and administrative staff, fostering a positive and collaborative work environment.
• Set team goals, conduct performance evaluations, and provide ongoing feedback.
• Identify training needs and facilitate skill development for the team.
• Create and manage team schedules, ensuring adequate coverage for customer service and administrative tasks.
• Step in and provide direct support during peak periods or in case of staff shortages.

• Bachelor’s degree in Business Administration, Operations Management, or related field.
• Proven experience (5+ years) in customer service, administration, or operations roles, with at least 2 years in a leadership capacity.
• Strong leadership and people management skills, with a "doer" or "can-do" attitude and the ability to take a hands-on approach when necessary.
• Proficiency in Microsoft Excel for data analysis, reporting, and operational metrics.
• Excellent communication, problem-solving, and conflict-resolution abilities.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
• High level of attention to detail and organizational skills.

Preferred Quality:

• Experience in process improvement and operational efficiency initiatives.
• Familiarity with data analysis and reporting tools.
• Experience working within a startup or fast-growing company environment.

At our company, we believe in fostering an environment where you can thrive. Our benefits package includes:

• Competitive salary
• Hybrid work arrangement
• Flexible working hours
• Casual work attire
• Comprehensive medical, dental and vision benefit
• Strong learning and development plans for your career growth
• International work environment and flat organization

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Grow Relentlessly: Striving to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, can we help each other succeed.
• Test | Measure | Act: Staying curious and reinventing ourselves, through innovation and experimentation.
• Focus on Impact: Creating impact through bias for action and tangible results.
• Serve with Obsession: Building win-win relationships for the long-term by having a customer obsession.

We are looking for a dedicated and dynamic Senior Specialist, People Advisory & Operations where you will demonstrate a strong track record in the execution of overall People Operations initiatives for employees across our offices including Malaysia and Singapore.This role will be crucial in providing expert HR advice, managing day-to-day people operations, and contributing to strategic HR projects. The ideal candidate will demonstrate strong ownership of issues, is highly meticulous in thought process and actions, and takes initiative to act with urgency to follow through and problem solve with, and for your stakeholders.

What you will do:

HR Advisory

• Being the point of contact to provide sound HR advice and support to employees on various HR matters including policies, benefits, performance, and career development.
• Address employee queries and issues promptly and effectively, ensuring a positive employee experience.
• Advise on the application of HR policies and procedures, ensuring consistent and fair treatment of employees.
• Ensure HR practices comply with local labor laws and regulations.
• Identify potential HR risks and implement strategies to mitigate them.

Operations

• Ensure HR practices comply with local labor laws and regulations
• Develop and implement efficient HR processes to enhance operational effectiveness
• Work closely with vendors to ensure accurate and timely processing of payroll and taxation, and benefit administration in remote countries. Assist in other countries when support is needed
• Ensure work permit applications, immigration matters etc, are processed in a timely manner
• Prepare employee dashboards/ reports as needed 
• HRIS employee core database management - Maintain accurate HR data in HRIS and ensure timely reporting and analytics
• Represent the company during audit/ regulatory checks
• Develop and implement efficient HR processes to enhance operational effectiveness
• Work closely with HR team to support and execute HR-related initiatives

Project Management

• HR Initiatives: Lead or support HR projects related to process improvement, automation, employee engagement and strategic initiatives.
• Change Management: Manage HR aspects of organizational changes, including communication, training, and transition support.
• Stakeholder Collaboration: Work closely with cross-functional teams to ensure successful project outcomes and alignment with business objectives.

• Fulfill any other tasks as reasonably instructed to assist in the business’s growth and progress

What we are looking for:

• Have at least 7+ years of experience in People Operations
• Experience with working in a sizeable and fast paced environment with multi-cultural workforce
• Demonstrated experience in employee lifecycle, payroll administration and/or HRIS
• Thorough and up-to-date working knowledge of local labour laws & taxation
• Highly analytical, possessing excellent written and verbal communication skills, strong organizational skills, proactive, and the ability to prioritize and complete work in a timely and accurate manner independently
• Demonstrate critical thinking skills and able to assess issues from multiple angles comprehensively to problem solve effectively
• Proficiency in Microsoft Office and Google (Gmail, Google Sheets, Google Drive etc.)

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with self-learning L&D allowances.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Role summary:

The KL GFS Billing Manager position offers considerable exposure to the business, finance leaders, and the wider shared services teams. You will broaden & strengthen knowledge through leading & integrating varied Billing service challenges globally.  These include Billing operations support across markets such as APAC and UKI and the global task of loading Experian invoices onto customer portals across APAC, EMEA, UKI and NA regions.

What You'll Do:

• Help make decisions about the best way to implement the requirements to allow efficient billing processes for the markets we support
• Propose and implement process and commercial standardization that enables simpler automated solutions and processes including deploying major complex global Billing applications such as ARIA.
• Identify best practices and ongoing support to the business on billing process and functionality while ensuring it is in compliance with relevant policies / legislation
• Lead the integration of new acquisition billing processes into Experian which includes partnering with market FD and the business in deciding and thereafter implementing the best billing process and system solution to provide seamless support without any service disruption to the business
• Lead the Billing teams and monitor/manage operations delivery, project or development milestones, prioritization, and progress to ensure monthly operations support and project delivery.
• Provide regular updates to management and important partners, escalating issues ensure prompt resolution to maintain / achieve operational or project timelines
• Recommend process improvements opportunities, initiating actions or projects for continuous improvement
• Manage the daily billing operations across both Kuala Lumpur and India locations, to ensure smooth execution, target and timelines are met
• Lead as a role model, you will instill a culture of knowledge sharing and working together and implementing clear metrics to measure the success of the team.
• Review and respond to any billing and payment queries received from the clients
• Review the completeness of Billing-Interface reconciliation and month end AR to GL
• Point of escalation for all Billing process and systems matters, promoting UAT and Go live of system changes and procedures when needed
• Ensure billing process and controls are enforced and measured through Indicators Audit Control and Compliance
• Regular calls with defined partner to resolve outstanding actions, go to person of Regional CFO and Head of Finance for any Billing support requirements
• Set a culture of Cross training and support across the other country reports/dashboard and align processes
• To change and pushes themselves beyond what's expected and able to re-evaluates and adjust thinking when things change
• Seek feedback and is open to questioning their assumptions and can demonstrate confidence in handling challenges.

• To set-up and lead the Sensory Laboratory Operation including training of expert panellists, planning and conducting sensory tests.
• To support sensory lab installation
• To process statistical data including interpretation of the results.
• Talk to clients about sensory analysis techniques and resulting data. 
• To assist in new product development and improvement of existing product.
• To prepare food samples for sensory evaluation
• To prepare test reports after each test, which could be including pH, TTA, volumetric, texture analysis, shelf life etc.
• Ensure that test as assigned are performed in a timely manner in accordance with the corporate procedure.
• Give accurate feedback on the significance of test results.
• To maintain laboratory equipment and instruments in good working conditions and to be responsible for the housekeeping of the test/sensory laboratory.
• To manage incoming and outgoing samples when required. 
• To perform ad-hoc duties assigned by the superior

• Overseeing the daily operations of the customer service team, ensuring KPI's and service standards are met.
• Supports the developmental needs of team and coaching, mentoring or craft, coach & deliver training programs.
• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations & recognizes performance.
• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction to improve efficiency and enhance customer satisfaction.
• Resolve escalated issues promptly.
• Collaborate with sales, product & marketing departments to address customer feedback and improve processes.
• Prepare reports on team performance.
• Solicits employee feedback and reviews to identify and address employee problems or concerns.
• Assists as needed in the interviewing and hiring of employee team members.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

• Conduct outbound calls to potential and existing clients to build and maintain relationships.
• Drive client acquisition by identifying new business opportunities and converting leads into long-term customers.
• Support new product rollouts / adoptions by proactively engaging, communicating and implementing the rollout/ adoption to all the hirers.
• Forecast, track progress, and close sales opportunities.
• Attend training sessions to stay updated on industry trends, product knowledge, and sales techniques.

We are seeking a passionate Retail Store Manager who will be starting in this new division in PRISM+ Malaysia. Being a high growth electronics company, we are looking for a candidate who accelerate growth in our retail segment while providing insights and expertise on how to growth our retail business.

This driven and ambitious individual will be overseeing and maximizing sales of the company through the retail sales channel, managing 3 outlets in Klang Valley. Are you someone who is result-driven and enjoy helping customers to meet their needs and requirements? If your answer is “yes,” we would like to welcome you onboard to join our dynamic team, where like-minded individuals work towards attaining the common goal. The candidate will be considered a key member of PRISM+ Malaysia and will report directly to the Country Director.

Responsibilities of a Retail Sales Manager but are not limited to:

• Manage, count, verify, and reconcile daily cash register sales
• Greet customers in a courteous and professional manner, while providing quality customer service; answer questions about products and recommend them accordingly
• Perform opening and closing procedures effectively according to store policies and procedures

• Process and replenish merchandise and ensured stock availability
• Lead retail team to maintain visual merchandising and cleanliness standards of the store
• Create a positive work environment by motivating and encouraging the team to foster good relationships with one another
• Recruit and hire new store employees
• Responsible for training and onboarding new employees
• Create and manage store schedules 
• Set, monitor and achieve/exceed retail sales targets to drive improvement in company ranking
• Provides timely sales reports and analysis, making recommendations and flagging risks regarding anticipated shortfalls
• Working close with company’s management, plan and implement suitable incentives and push out plans to boost sales

• Bachelor’s Degree in Business, Marketing, or any relevant course of studies
• Minimum of 3 years of managerial experience in the retail industry
• Well versed in retail store processes and systems, proficient in Excel/ PowerPoint
• Prior experience in malls landlord relations
• Data-driven with ability to analyze data for stocks forecasting
• Strong Communication (English/Chinese/Malay) and people skills
• Passionate in engaging customers and providing excellent service

• Annual outpatient benefit (Includes dental and optical benefits)
• Birthday leave
• Performance bonus
• Annual increment

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible to supervise overall production area.
• Provide clear, regular communication of production priorities, challenges, and status across the shift to meet production schedules, goals and objectives.
• Directly manage Operators team, routinely provide guidance on career development in your team and regularly conducting performance management. engagement activities and monitor attendance.
• Responsible for labor planning and allocation between processes, 6S, line cleanliness, tardiness and training.
• Collaborate with Engineering/Supporting Team to solve day to day excursion, implement line process changes or new implementations for improvements.
• Periodically audit production adherence to visual aids and standard instructions.

Lead and shipping operations team managing all aspects of outbound shipment and Logistics coordination. Assure that all shipping orders are completed and shipping is made on-time to satisfy customer requirements. Keep up with all paper work and documentation on the daily basis of all shipping and receiving, and assure posting of all activities into SAP.

Responsibilities:

• Oversee delivery and compliance of outbound activities relating to Logistics, Freight, and Packaging carried out by service providers. Lead Quarterly Business Reviews, monitor KPIs, and ensure services are delivered as per contract.
• Work with factory stakeholders to ensure timely Preparation of Delivery Notes, Packing List, Customs Invoices, and Picking List for outbound deliveries and co-ordinate collection with regional sales teams.
• Work actively with internal and external stakeholders, escalating where necessary or appropriate, to remove roadblocks preventing shipment of finished goods.
• Work with freight forwarders to ensure booking confirmations are made on time and be main point of contact for support with shipment obstacles. Assure that all shipping orders are completed and shipping is made on-time to satisfy customer requirements.
• Monitor and ensure that AELB permit applied and received for Xray Machines before shipment out of SDM.
• Implement efficient warehousing and storage practices to minimize damage, loss, and spoilage of finished goods.
• Accountable for cycle counting activities and inventory accuracy in finished goods storage locations
• Oversee coordination with 3PL Warehouse team to ensure effective transfer and consolidation of accessories with finished goods shipments.
• Work closely with local and regional Logistics & Trade Compliance stakeholders to ensure outbound compliance.
• Keep up with all paperwork and documentation on the daily basis of all shipping and receiving and assure posting of all activities into SAP.
• Work closely with Factory Planning team to provide workload forecast to packaging subcontractor.
• Responsible for tendering, award, and invoice validation of outbound freight shipments.
• Comply with and ensure department compliance with Company health, safety and environmental policies.
• Drive improvement by promoting best practice and process excellence in SDM shipping department.
• Other duties as required.

• Lead a team of 3 - 5 analysts to deliver consistent and high-quality actionable insight   
• Build and maintain strong relationships with senior client stakeholders  
• Coach, develop and inspire team to develop careers and drive innovative approaches to client briefs  
• Manage internal stakeholders and projects to ensure the client’s requirements are translated into delivering the very best NIQ-GFK CMI can offer.   
• Proactively share and exchange best practice and industry knowledge across NIQ-GFK internal teams  
• Be responsible for delivering analytics & insights services and conducting tactical client training for Guided Analytics & NIQ GFK CMI products and solutions such as Brand Health, segmentation, Usage & Attitudes, Customer Experience, Shopper and Qualitative research.
• Entrusted to deliver flawless research and analytics to our clients. 
• Be responsible for identifying opportunities through day-to-day engagements with our clients, handing off opportunities to Account Development to pursue 
• Have a strong working knowledge of the client business priorities and the role we can play in supporting these goals
• Be a confident and capable crafter of compelling insights, deliver clear and actionable recommendations to our clients helping them grow their business.    

• Perform structural analysis, calculations, and create design sketches and drawings that convey the arrangement and design intent for various transportation structures.
• Conduct engineering assessments and evaluations, both for existing structures and potential structural alternatives, and prepare technical reports to document the findings. 
• Lead, supervise, guide, and mentor a team of engineers and CAD technicians engaged in delivering consultancy services for significant infrastructure and transportation projects in Malaysia and internationally. 
• Engage in communication and collaboration with clients, sub-consultants, regulatory authorities, and other relevant parties to gather design information, present design alternatives, and expedite approvals. 
• Cultivate and nurture client relationships to explore and expand business opportunities. 
• Verify design calculations and review detailed drawings to ensure accuracy and compliance. 
• Deliver projects of exceptional quality, meeting project timelines and budget constraints. 
• Provide technical leadership and foster the development of technical skills and capabilities within the team, particularly in the design of underground structures, major infrastructure, and transportation projects. 
• Enhance the organization's visibility by publishing technical papers and delivering technical presentations at seminars and conferences. 
• As a Chartered civil engineer and technical lead, assume the role of a signing Professional Engineer (PE) for supervised design scopes. 
• Act as the lead verifier for assigned projects

We are committed to building world-class center of excellence with positive, enthusiastic, energetic, and supportive team members. We embrace Western Digital core values which are Think big, Make it happen and Do it together. We are process oriented and work diligently towards targets. 

We are looking for a talent who commits to contribute his/her talent to the team and develop his/her career together with Western Digital. The role is encouraged to evolve rapidly through experience of a fast-paced multinational environment, dynamic business initiatives and continuous process improvement & automation.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Reporting to the Revenue Accounting Manager, this position will be the focal contact person with the business analysis group for revenue recognition processes. This individual is responsible for certain key contra-revenue reserve and reporting, to make sure current processes are compliant with SOX control. The individual will also work closely with internal stakeholders for system integration and automation projects.

Primary Responsibilities:

• Work with Pricing team to ensure proper Reserves Programs are set up in the system;
• Calculate and analyze monthly Customer Incentive Offering for revenue reserve requirements for all Western Digital revenue entities, and prepare journal entries to record reserve adjustments as appropriate;
• Perform sales confirmation process at quarter end;
• Reconcile contra-revenue related accounts;
• Assist SOX Documentation Update and internal / external audits for Revenue function;
• Assist Revenue Accounting Manager and Sr Accounting Manager with ad hoc tasks as assigned.

This position reports to the COE Revenue Accounting Manager.  This individual will be responsible for calculation and analysis of certain key return reserves, manage proper revenue cut-off and other revenue accounting responsibilities across Western Digital subsidiaries.  The successful candidate will utilize excellent spreadsheet and analytical skills to prioritize workload and provide quality work under strict deadlines. 

Essential Duties and Responsibilities:

• Manage proper revenue cut-off by performing incoterm test at quarter end
• Calculate and analyze quarterly product return reserve requirements for all Western Digital subsidiaries, and prepare journal entries to record reserve adjustments as appropriate
• Determine revenue deferrals associated with firmware and software upgrade commitments on current product shipments, and record in ERP system
• Manage reconciliation of revenue related GL accounts
• Serve as point of contact with internal and external audit team for quarterly revenue testing activities and assist with Sox testing as needed
• Assist with other Revenue projects or activities as needed

We are committed to building world-class center of excellence with positive, enthusiastic, energetic, and supportive team members. We embrace Western Digital core values which are Think big, Make it happen and Do it together. We are process oriented and work diligently towards targets. 

We are looking for a talent who commits to contribute his/her talent to the team and develop his/her career together with Western Digital. The role is encouraged to evolve rapidly through experience of a fast-paced multinational environment, dynamic business initiatives and continuous process improvement & automation.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Reporting to the Revenue Accounting Manager, this position will be the focal contact person with the business analysis group for revenue recognition processes. This individual is responsible for certain key contra-revenue reserve and reporting, to make sure current processes are compliant with SOX control. The individual will also work closely with internal stakeholders for system integration and automation projects.

Primary Responsibilities:

• Work with Pricing team to ensure proper Reserves Programs are set up in the system;
• Calculate and analyze monthly Customer Incentive Offering for revenue reserve requirements for all Western Digital revenue entities, and prepare journal entries to record reserve adjustments as appropriate;
• Analyze the reserve fluctuation to support business requirements;
• Calculate monthly Open RMA reserve accruals, and prepare and post journal entries as appropriate
• Reconcile contra-revenue related GL accounts
• Assist or lead related revenue projects to improve functional efficiency;
• Assist SOX Documentation Update and internal / external audits for Revenue function;
• Assist Revenue Accounting Manager and Sr Accounting Manager with ad hoc tasks as assigned.

You will play an essential role in managing research projects from start to finish; supporting the Senior Manager on research design, analysis, reporting through to presenting findings to clients. We will arm you with the best in market research skills and capabilities, through on the job coaching and structured training. You will also be given access to our full range of data and analytics solutions. Whilst we love surveys, we also have plenty of other data to quench your curiosity and wow your clients.

Responsibilities:

• Maintaining and building an accurate, complete, up-to-date understanding of the market with insightful data and intelligence
• Accountable for analyses, charting and performing quality checks for analytic reports
• Assisting in developing analytical solutions, consumer insight recommendation and developing questionnaires aligned with client goals and needs
• Assisting in preparation of proposals and credential presentations
• Ensuring timely and quality deliverables and services to clients
• Providing administrative and operational support in research projects
• Collaborating with the various internal teams for research projects