Total 46 medical officer job vacancies in Kuala Lumpur

CHUDENKO (Malaysia) Sdn. Bhd. is a subsidiary company of CHUDENKO CORPORATION, which is one of the leading engineering companies in Japan. First of all, we try to develop the new market with Japanese companies penetrating into Malaysian market and expand the international business in South East Asian Countries. We have technologies and know-how in the field of saving-energy, environment and renovation. We do offer our customers' satisfaction in Malaysia with experience that we have cultivated for more than 65 years in Japan.

We contribute to the growth of the Malaysian society and promote our business in South

East Asian countries. We are looking forward to your contacting us and working with you.

Responsibilities:

• Ensure the company's compliance with occupational safety and health regulatory requirements and implement the safety and health policy and procedures. 
• Develop, implement and conduct safety programs to prevent workplace accidents.
• Investigates all workplace safety inspections, identify potential hazards and recommend corrective and preventive actions. 
• Perform regular workplace inspection/internal audit to ensure hazards/risks are mitigated.
• Lead and coordinate the Safety and Health committee meeting.
• To conduct Safety Induction Programmed of new employees and subcontractors.
• Organise and conduct employee safety training to raise safety awareness and improve emergency response capabilities. 
• Track and update changes in OSHA standards and relevant regulations to ensure timely compliance. Investigate and report any workplace accidents or violations, providing recommendations to prevent recurrence. 
• Collaborate with internal teams and external regulatory bodies to ensure the implementation of best safety practices and standards. 
• Liaise with local Authorities such as DOSH. DOE, BOMBA, JKKP and etc.
• To maintain and keep all the safety documents for the purpose of the inspection by any government bodies and audit.
• To carry out any other instruction made by the employer or any person in charge of the place of work on any matters pertaining to safety and health of the place of work.

Requirements:

• At least Diploma or Degree in Occupational, Safety & Health, Environmental or Certification from OSHA/NIOSH.
• Candidate must valid Green Book registration with DOSH (JKKP) for Safety and Health Officer (SHO).
• Familiarity with OSHA regulations, guidelines, and best practices. 
• Strong communication and collaboration skills, with the ability to work effectively with various departments.
• Excellent problem-solving and decision-making abilities, capable of independent analysis and judgment under pressure. 
• At least 3 years of working experience in the related field is required for this position.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunitie

Job description

• Assist customers by providing product information and answering questions.
• Handle cash, credit card, and check transactions accurately using POS systems.
• Record all incoming cash and cheque, issue receipts, record all transactions for final reconciliation in the Accounts departments.
• Maintain a clean and organized cashier station.
• To perform any other job assignments/duties as may be required by management from time to time.
• Support Operation Team and Admin staff with clerical tasks during their peak hours.

Requirements

• Candidate must possess at least a SPM/STPM/ Diploma's in Business Administration, Account or equivalent.
• Familiarity with electronic equipment such as cash register and POS.
• Strong communication and interpersonal skills to effectively assist customers.
• Excellent problem-solving abilities with keen attention to detail.
• Able to provide prompt delivery, meticulous and multi-tasking.

We offer:

• 5-Days week
• Annual Trip
• Increment & Bonus
• Outstanding career development opportunity
• Group PA & Hospitalization Scheme

Job description

• Assist customers by providing product information and answering questions.
• Handle cash, credit card, and check transactions accurately using POS systems.
• Record all incoming cash and cheque, issue receipts, record all transactions for final reconciliation in the Accounts departments.
• Maintain a clean and organized cashier station.
• To perform any other job assignments/duties as may be required by management from time to time.
• Support Operation Team and Admin staff with clerical tasks during their peak hours.

Requirements

• Candidate must possess at least a SPM/STPM/ Diploma's in Business Administration, Account or equivalent.
• Familiarity with electronic equipment such as cash register and POS.
• Strong communication and interpersonal skills to effectively assist customers.
• Excellent problem-solving abilities with keen attention to detail.
• Able to provide prompt delivery, meticulous and multi-tasking.

We offer:

• 5-Days week
• Annual Trip
• Increment & Bonus
• Outstanding career development opportunity
• Group PA & Hospitalization Scheme

Attractive Salary Package: Basic + Allowance + Commission = Earn up to RM100-150K Annually!

Work Location: Kuala Lumpur, Penang, Kelantan, Sabah, Sarawak

RESPONSIBILITIES :

• Gaining market share in specific businesses by promoting and selling medical devices and consumable products within assigned territories.
• Make territory sales plan by-products and by-customers in accordance with the assigned sales targets.
• Achieve sales target both in products and number of customers as per monthly and quarterly plan.
• Make itineraries and daily activities report of what has been done and how much sales were achieved on that day.
• Report on competitor’s activities and market situation.
• Expand and penetrate the market with both new and existing products.
• Promote the product through good product knowledge.
• The honest and appropriate way of promotional materials use.
• Keep excellent and prompt communication between customers and the company pertaining to the business.
• Keep good relationships with the principal, customers, and colleagues.
• Review regularly the customer master list and recommend for alteration.
• Submit all required reports on time.
• Responsible for detailing, promotion and selling of the partner's range of products to healthcare professionals.
• Responsible for providing excellent customer service to doctors, hospitals, private clinics, specialists and laboratories.

REQUIREMENT :

• STPM / Diploma / Bachelor degree in Medical Science / Biomedical / Electrical & Electronic / Marketing / Economics / Business Administration / Marketing (preferred but not mandatory).
• Superior product knowledge. Able to absorb complex technical product knowledge.
• 2 -3 years’ experience in Medical Devices, pharmaceuticals, OTC or healthcare-related industries is an added advantage but not mandatory. Fresh graduates are highly encouraged to apply!
• Ability to plan, organize, monitor and execute CME / workshop / technical training sessions.
• Highly self-motivated, strong interpersonal, communication and negotiation skills.
• Candidates must be willing to travel extensively.
• Microsoft Word, Excel, PowerPoint skills.
• Results and quality-oriented.
• Excellent team player.
• Good command of English and Bahasa Melayu.
• Extensive product and sales training will be provided.
• Applicants should have full working rights in Malaysia.
• Applicants are encouraged to apply via job street with a complete CV stating current and expected salary.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Company trips
• Medical insurance
• Dental insurance
• Vision insurance

Attractive Salary Package: Basic + Allowance + Commission = Earn up to RM100-150K Annually!

Work Location: Kuala Lumpur, Penang, Kelantan, Sabah, Sarawak

RESPONSIBILITIES :

• Gaining market share in specific businesses by promoting and selling medical devices and consumable products within assigned territories.
• Make territory sales plan by-products and by-customers in accordance with the assigned sales targets.
• Achieve sales target both in products and number of customers as per monthly and quarterly plan.
• Make itineraries and daily activities report of what has been done and how much sales were achieved on that day.
• Report on competitor’s activities and market situation.
• Expand and penetrate the market with both new and existing products.
• Promote the product through good product knowledge.
• The honest and appropriate way of promotional materials use.
• Keep excellent and prompt communication between customers and the company pertaining to the business.
• Keep good relationships with the principal, customers, and colleagues.
• Review regularly the customer master list and recommend for alteration.
• Submit all required reports on time.
• Responsible for detailing, promotion and selling of the partner's range of products to healthcare professionals.
• Responsible for providing excellent customer service to doctors, hospitals, private clinics, specialists and laboratories.

REQUIREMENT :

• STPM / Diploma / Bachelor degree in Medical Science / Biomedical / Electrical & Electronic / Marketing / Economics / Business Administration / Marketing (preferred but not mandatory).
• Superior product knowledge. Able to absorb complex technical product knowledge.
• 2 -3 years’ experience in Medical Devices, pharmaceuticals, OTC or healthcare-related industries is an added advantage but not mandatory. Fresh graduates are highly encouraged to apply!
• Ability to plan, organize, monitor and execute CME / workshop / technical training sessions.
• Highly self-motivated, strong interpersonal, communication and negotiation skills.
• Candidates must be willing to travel extensively.
• Microsoft Word, Excel, PowerPoint skills.
• Results and quality-oriented.
• Excellent team player.
• Good command of English and Bahasa Melayu.
• Extensive product and sales training will be provided.
• Applicants should have full working rights in Malaysia.
• Applicants are encouraged to apply via job street with a complete CV stating current and expected salary.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Company trips
• Medical insurance
• Dental insurance
• Vision insurance

Attractive Salary Package: Basic + Allowance + Commission = Earn up to RM100-150K Annually!

Work Location: Kuala Lumpur, Penang, Kelantan, Sabah, Sarawak

RESPONSIBILITIES :

• Gaining market share in specific businesses by promoting and selling medical devices and consumable products within assigned territories.
• Make territory sales plan by-products and by-customers in accordance with the assigned sales targets.
• Achieve sales target both in products and number of customers as per monthly and quarterly plan.
• Make itineraries and daily activities report of what has been done and how much sales were achieved on that day.
• Report on competitor’s activities and market situation.
• Expand and penetrate the market with both new and existing products.
• Promote the product through good product knowledge.
• The honest and appropriate way of promotional materials use.
• Keep excellent and prompt communication between customers and the company pertaining to the business.
• Keep good relationships with the principal, customers, and colleagues.
• Review regularly the customer master list and recommend for alteration.
• Submit all required reports on time.
• Responsible for detailing, promotion and selling of the partner's range of products to healthcare professionals.
• Responsible for providing excellent customer service to doctors, hospitals, private clinics, specialists and laboratories.

REQUIREMENT :

• STPM / Diploma / Bachelor degree in Medical Science / Biomedical / Electrical & Electronic / Marketing / Economics / Business Administration / Marketing (preferred but not mandatory).
• Superior product knowledge. Able to absorb complex technical product knowledge.
• 2 -3 years’ experience in Medical Devices, pharmaceuticals, OTC or healthcare-related industries is an added advantage but not mandatory. Fresh graduates are highly encouraged to apply!
• Ability to plan, organize, monitor and execute CME / workshop / technical training sessions.
• Highly self-motivated, strong interpersonal, communication and negotiation skills.
• Candidates must be willing to travel extensively.
• Microsoft Word, Excel, PowerPoint skills.
• Results and quality-oriented.
• Excellent team player.
• Good command of English and Bahasa Melayu.
• Extensive product and sales training will be provided.
• Applicants should have full working rights in Malaysia.
• Applicants are encouraged to apply via job street with a complete CV stating current and expected salary.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Company trips
• Medical insurance
• Dental insurance
• Vision insurance

Attractive Salary Package: Basic + Allowance + Commission = Earn up to RM100-150K Annually!

Work Location: Kuala Lumpur, Penang, Kelantan, Sabah, Sarawak

RESPONSIBILITIES :

• Gaining market share in specific businesses by promoting and selling medical devices and consumable products within assigned territories.
• Make territory sales plan by-products and by-customers in accordance with the assigned sales targets.
• Achieve sales target both in products and number of customers as per monthly and quarterly plan.
• Make itineraries and daily activities report of what has been done and how much sales were achieved on that day.
• Report on competitor’s activities and market situation.
• Expand and penetrate the market with both new and existing products.
• Promote the product through good product knowledge.
• The honest and appropriate way of promotional materials use.
• Keep excellent and prompt communication between customers and the company pertaining to the business.
• Keep good relationships with the principal, customers, and colleagues.
• Review regularly the customer master list and recommend for alteration.
• Submit all required reports on time.
• Responsible for detailing, promotion and selling of the partner's range of products to healthcare professionals.
• Responsible for providing excellent customer service to doctors, hospitals, private clinics, specialists and laboratories.

REQUIREMENT :

• STPM / Diploma / Bachelor degree in Medical Science / Biomedical / Electrical & Electronic / Marketing / Economics / Business Administration / Marketing (preferred but not mandatory).
• Superior product knowledge. Able to absorb complex technical product knowledge.
• 2 -3 years’ experience in Medical Devices, pharmaceuticals, OTC or healthcare-related industries is an added advantage but not mandatory. Fresh graduates are highly encouraged to apply!
• Ability to plan, organize, monitor and execute CME / workshop / technical training sessions.
• Highly self-motivated, strong interpersonal, communication and negotiation skills.
• Candidates must be willing to travel extensively.
• Microsoft Word, Excel, PowerPoint skills.
• Results and quality-oriented.
• Excellent team player.
• Good command of English and Bahasa Melayu.
• Extensive product and sales training will be provided.
• Applicants should have full working rights in Malaysia.
• Applicants are encouraged to apply via job street with a complete CV stating current and expected salary.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Company trips
• Medical insurance
• Dental insurance
• Vision insurance

Attractive Salary Package: Basic + Allowance + Commission = Earn up to RM100-150K Annually!

Work Location: Kuala Lumpur, Penang, Kelantan, Sabah, Sarawak

RESPONSIBILITIES :

• Gaining market share in specific businesses by promoting and selling medical devices and consumable products within assigned territories.
• Make territory sales plan by-products and by-customers in accordance with the assigned sales targets.
• Achieve sales target both in products and number of customers as per monthly and quarterly plan.
• Make itineraries and daily activities report of what has been done and how much sales were achieved on that day.
• Report on competitor’s activities and market situation.
• Expand and penetrate the market with both new and existing products.
• Promote the product through good product knowledge.
• The honest and appropriate way of promotional materials use.
• Keep excellent and prompt communication between customers and the company pertaining to the business.
• Keep good relationships with the principal, customers, and colleagues.
• Review regularly the customer master list and recommend for alteration.
• Submit all required reports on time.
• Responsible for detailing, promotion and selling of the partner's range of products to healthcare professionals.
• Responsible for providing excellent customer service to doctors, hospitals, private clinics, specialists and laboratories.

REQUIREMENT :

• STPM / Diploma / Bachelor degree in Medical Science / Biomedical / Electrical & Electronic / Marketing / Economics / Business Administration / Marketing (preferred but not mandatory).
• Superior product knowledge. Able to absorb complex technical product knowledge.
• 2 -3 years’ experience in Medical Devices, pharmaceuticals, OTC or healthcare-related industries is an added advantage but not mandatory. Fresh graduates are highly encouraged to apply!
• Ability to plan, organize, monitor and execute CME / workshop / technical training sessions.
• Highly self-motivated, strong interpersonal, communication and negotiation skills.
• Candidates must be willing to travel extensively.
• Microsoft Word, Excel, PowerPoint skills.
• Results and quality-oriented.
• Excellent team player.
• Good command of English and Bahasa Melayu.
• Extensive product and sales training will be provided.
• Applicants should have full working rights in Malaysia.
• Applicants are encouraged to apply via job street with a complete CV stating current and expected salary.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Company trips
• Medical insurance
• Dental insurance
• Vision insurance

Young | Energetic | Reliable | Approachable

At Da Vinci Clinic, we believe in creating memorable experiences for our customers. Our team is dedicated to providing exceptional service and making every interaction count. Join us in a dynamic and rewarding environment where your contributions truly matter!

Position Overview:

Are you a people person with a passion for delivering outstanding customer service? We’re looking for a Front Desk Customer Service Superstar to be the welcoming face of our company. In this role, you’ll be the first point of contact for our clients, ensuring they feel valued and appreciated from the moment they walk through our doors.

Key Responsibilities:

• Greet and assist customers with a warm and friendly demeanor.
• Able to communicate in Chinese, English & Bahasa Malaysia.
• Manage front desk operations, including answering phones, scheduling appointments, and handling inquiries.
• Provide information about our services and products, and help customers make informed decisions.
• Resolve customer issues promptly and effectively, ensuring a positive experience.
• Collaborate with team members to enhance service delivery and improve customer satisfaction.
• Maintain a clean and organized front desk area

What We’re Looking For:

• Excellent communication and interpersonal skills.
• A positive attitude and a genuine desire to help others.
• Previous customer service experience is a plus, but a great personality is a must!
• Ability to multitask and handle various responsibilities in a fast-paced environment.
• Proficiency in basic computer skills and customer management software.
• Experienced in working in a hospitality industry is a plus point

Perks & Benefits

• Employee equity
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Company trips
• Personal leave
• Paid training and development

誘人的薪資配套：底薪+津貼+佣金=年薪高達RM100-150K！

工作地點：吉隆坡、檳城、吉蘭丹、沙巴、砂勞越

職責：

• 透過在指定地區推廣和銷售醫療器材和消耗品來獲得特定業務的市場份額。
• 根據分配的銷售目標，制定區域分產品、分客戶的銷售計畫。
• 按月度、季度規劃完成產品和客戶數量的銷售目標。
• 製作行程和日常活動報告，記錄當天所做的事情以及實現的銷售量。
• 報告競爭對手的活動和市場狀況。
• 透過新產品和現有產品擴大和滲透市場。
• 透過良好的產品知識來推廣產品。
• 誠實、適當地使用宣傳資料。
• 在客戶和公司之間保持與業務相關的良好、及時的溝通。
• 與校長、客戶和同事保持良好的關係。
• 定期審查客戶主清單並提出修改建議。
• 按時提交所有必需的報告。
• 負責向醫療保健專業人員詳細介紹、推廣和銷售合作夥伴的產品系列。
• 負責為醫生、醫院、私人診所、專家和實驗室提供優質的客戶服務。

要求 ：

• STPM /文憑/醫學科學/生物醫學/電氣與電子/行銷/經濟學/工商管理/行銷學士學位（優先但非強制） 。
• 卓越的產品知識。能夠吸收複雜的技術產品知識。
• 擁有 2 -3 年醫療器材、製藥、OTC 或醫療保健相關行業的經驗是額外優勢，但不是強制性的。強烈鼓勵應屆畢業生申請！
• 能夠規劃、組織、監控和執行 CME/研討會/技術培訓課程。
• 高度的自我激勵，較強的人際溝通、溝通及談判能力。
• 候選人必須願意經常出差。
• Microsoft Word、Excel、PowerPoint 技能。
• 以結果和品質為導向。
• 優秀的團隊合作者。
• 精通英語和馬來語。
• 將提供廣泛的產品和銷售培訓。
• 申請人應在馬來西亞擁有充分的工作權利。
• 我們鼓勵申請人透過就業街進行申請，並附上完整的履歷，說明當前和預期的薪資。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 公司旅行
• 醫療保險
• 牙科保險
• 視力保險

年輕|精力充沛 |可靠|平易近人

在達文西診所，我們堅信為客戶創造難忘的體驗。我們的團隊致力於提供卓越的服務，讓每一次互動都有意義。加入我們一個充滿活力和回報豐厚的環境，您的貢獻真正重要！

職位概況：

您是個熱衷於提供卓越客戶服務的人嗎？我們正在尋找一位前台客戶服務巨星作為我們公司的迎賓形象。在此職位上，您將成為我們客戶的第一個聯絡人，確保他們從走進我們大門的那一刻起就感到受到重視和讚賞。

主要職責：

• 以熱情友善的態度迎接和協助客戶。
• 能夠用華語、英語和馬來語溝通。
• 管理前台運營，包括接聽電話、安排預約和處理查詢。
• 提供有關我們的服務和產品的信息，並幫助客戶做出明智的決策。
• 及時有效地解決客戶問題，確保正面的體驗。
• 與團隊成員合作，增強服務交付並提高客戶滿意度。
• 保持前台區域乾淨整潔

我們正在尋找什麼：

• 優秀的溝通和人際交往能力。
• 積極的態度和幫助他人的真誠願望。
• 有客戶服務經驗者優先，但優秀的個性是必須的！
• 能夠在快節奏的環境中執行多項任務並處理各種職責。
• 熟練基本的電腦技能和客戶管理軟體。
• 有飯店業工作經驗者優先

津貼和福利

• 員工股權
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 公司旅行
• 事假
• 有薪培訓和發展

JOB REQUIREMENTS

• Diploma and above.
• Fresh graduate is encouraged to apply.
• Able to converse in Bahasa Malaysia, English, Mandarin
• Pleasant personality with good communication skills.
• Love meeting new people and learning new things.

JOB RESPONSIBILITIES

• To manage & maintain good relationships with customers
• Agency support
• Respond to and handle customers' inquiries
• Handle policy renewals
• Assist customers on claims-related matters
• Assist customers in upgrading of existing insurance policies
• To perform the survey in line with the AIA Vitality Program

PERKS & BENEFITS

• Attractive salary
• Performance bonus
• Year End Bonus
• Company Trip
• Travel allowance
• Flexible working hours
• EPF / SOCSO / EIS
• Annual Leave
• Medical Leave

JOIN & DM US NOW:  

• 017-9988998 (Mr Andy)
• 019-3038998 (Mr Wong)

Company: A government-backed financial institution

Location: Kuala Lumpur

Role Summary: Lead risk management, governance, and compliance initiatives across the organization. Oversee risk strategies, ensure sound governance, and support business sustainability.

Key Responsibilities:

• Risk Assessment & Mitigation: Review business financing proposals, recommend risk mitigation, and advise on portfolio management.
• Risk Communication: Report risk analysis to management and the Board, providing insights for decision-making.
• Portfolio Oversight: Monitor loan portfolios, advise on reducing non-performing loans, and chair Watchlist meetings for at-risk accounts.
• Compliance & Market Evaluation: Ensure compliance with regulatory standards, analyze market conditions, and assess impacts on business opportunities.
• Operational Risk: Manage operational risks, develop risk policies, and ensure updates are implemented.
• Shariah Compliance: Oversee policies to ensure Shariah compliance in business operations.
• Governance & Continuity: Lead business continuity planning and ensure proper governance and risk monitoring.

Requirements:

• Bachelor’s degree in Business Administration, Finance, Accounting, Economics, Islamic Finance, or equivalent.
• CeIO (Certified Integrity Officer) certification from Malaysia Anti-Corruption Academy (MACA) is a plus.
• Minimum of 15 years’ experience in risk management, preferably within banking or financial services.
• Strong background in business credit and portfolio risk management.
• Demonstrated leadership experience with a proven track record in risk management and governance.

• Competitive package.

公司：政府支持的金融機構

地點: 吉隆坡

角色摘要：領導整個組織的風險管理、治理和合規計畫。監督風險策略，確保健全的治理，並支持業務永續發展。

主要職責：

• 風險評估與緩解：審查企業融資提案，建議風險緩解，並就投資組合管理提供建議。
• 風險溝通：向管理階層和董事會報告風險分析，為決策提供見解。
• 投資組合監督：監控貸款組合，就減少不良貸款提出建議，並主持風險帳戶的觀察名單會議。
• 合規與市場評估：確保遵守監管標準、分析市場狀況並評估對商業機會的影響。
• 操作風險：管理操作風險，制定風險政策，並確保實施更新。
• 伊斯蘭教法合規性：監督政策以確保業務運作中遵守伊斯蘭教法。
• 治理與連續性：領導業務連續性規劃並確保適當的治理和風險監控。

要求：

• 工商管理、金融、會計、經濟學、伊斯蘭金融或同等學歷學士學位。
• 由馬來西亞反腐敗學院 (MACA) 的 CeIO（認證誠信官）認證者優先。
• 至少 15 年風險管理經驗，最好是在銀行或金融服務領域。
• 擁有深厚的商業信用和投資組合風險管理背景。
• 具有豐富的領導經驗，在風險管理和治理方面擁有良好的業績記錄。

• 有競爭力的套餐。

JOB PURPOSE

This role acts as the liaison between our client and customers to recover debts and resolve outstanding payments. Duties include communicating with customers via telephone, negotiating payment plans with owing customers, and enacting payment plans to clear their debts. Accomplished Tele-Collection Agents require high customer service, persuasion, and negotiation skills, as well as a mind for problem-solving to work with customers to resolve their debts to mitigate financial losses.

JOB ACCOUNTABILITIES / KEY RESULT AREA

• Make outbound calls to delinquent customers to negotiate for payment.
• Receive inbound calls (which is related to unblocking of devices or recovery related matters) and to negotiate payment arrangement with the customer.
• To proceed with the unblocking request (if applicable/necessary).
• Update systems on calls made and actions take for each customer.
• Any other Ad-hoc matters

MINIMUM ESSENTIAL QUALIFICATIONS & COMPETENCIES

Formal Education

High School Certificate (or) Diploma/Bachelor’s degree

Work Experience

Total Work Experience: 1 to 3 years of strong and solid background in sales, customer service, or call centre service. Previous collection experience will be advantageous.

Language Proficiencies

Fluent in the English and Malay Language (written and spoken). Candidates who can converse in Mandarin or/plus Local Chinese dialects will be advantageous.

Are you ready to embark on an exciting journey with a rapidly expanding global business? We’re on the lookout for a dedicated and experienced Client Support Officer to join our incredible team based in Malaysia. If you’re passionate about nurturing a long-term career in this industry and possess the skills and enthusiasm we’re seeking, we want to hear from you!

As our Client Support Officer, you’ll play a crucial role in ensuring our clients receive topnotch service:

• Respond to incoming Live Chats, phone calls and emails with a friendly, professional, and efficient approach.
• Identify the questions, concerns and overall needs of our diverse customers around the world.
• Provide accurate answers and innovative solutions to meet our customers' inquiries
• Address customer complaints with a compassionate and patient demeanour.
• Redirect customers to the appropriate departments when necessary, ensuring a seamless experience.
• Collaborate closely with our Support and Sales teams, as well as other departments, to guarantee our customers' overall satisfaction.
• Follow our company’s communication procedures, policies, and guidelines to maintain smooth operations.
• Go the extra mile in every duty, making our customers' satisfaction your ultimate priority.

Please keep in mind that this role will require coverage during public holidays and may involve shift work arrangements as per our business requirements. Your flexibility in this regard is greatly appreciated.

• Exceptional written and verbal communication skills in both English and Chinese.
• A talent for consistently providing exception customer service.
• Strong problem-solving and critical thinking abilities.
• The knack for multitasking, setting priorities, and meeting deadlines in a fast-paced business environment.
• Meticulous attention to detail, your work is accurate, responsible, independent, and customer oriented.
• An open, positive and enthusiastic personality.
• Confidence in navigating systems, including the Microsoft Office suite and CRMs.
• Adaptability to change with a high tolerance for handling stressful situations.

• Opportunities for enriching career growth, including exposure to regional contexts.
• Healthcare coverage (medical, dental, optical), gym benefits
• Young, vibrant and open work culture

We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW experience to our customers, cementing PRISM+ as the BEST Customer-oriented company.

This passionate experienced individual will help us drive up customer satisfaction by going far beyond, delivering the best possible value and service to our customers. The Customer Service Officer will report directly to the Customer Service Manager.

Responsibilities:

• Provide timely, accurate, and quality responses to customers via various contact points: email, live chats, phone lines, and social media channels.
• Assist customers in troubleshooting or identifying technical issues with Air-conditioning.
• Work with various departments or stakeholders to ensure the Aircon is delivered and installed within the stipulated time frame.
• Identifying common problems and escalating them to management, along with possible suggestions for improvement, whenever possible.
• Provide immediate attention to serious cases and escalate for swift resolutions.
• Obtaining and sharing customer feedback with colleagues and other departments to improve product and service.
• Maintaining a polite, helpful, and professional manner.
• Be passionate about the products you deal in and be at the forefront of all the latest technology/specifications.
• Coach new customer service officer to uphold the same high level of excellence of customer experience provided by PRISM+.
• Uphold client confidentiality policy.

• Diploma/Degree holder or equivalent.
• At least 1 – 3 years of relevant work experience in customer service experience, preferably in E-Commerce would be an advantage.
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
• Ability to multitask, organize, and prioritize work.
• Prior experience using Zendesk, or any other Customer Service Management system would be an advantage.
• Experience in Air-conditioning / Consumer Electronics / Home appliances would be an advantage.
• Strong technical skills and ability to adapt to new technologies quickly.
• Candidates must be willing to work on weekends and public holidays. (5 days work and 2 off days on a rotational basis)
• Candidates must be comfortable commuting to the office at Bukit Jalil, Kuala Lumpur.
• This position will be fully work from office

• 14 Days Annual Leave
• 1 Day Birthday Leave
• Annual outpatient benefit (Includes dental and optical benefits)
• Annual increment
• Performance bonus
• Free flow snacks and drinks!

We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW experience to our customers, cementing PRISM+ as the BEST Customer-oriented company.

This passionate experienced individual will help us drive up customer satisfaction by going far beyond, delivering the best possible value and service to our customers. The Customer Service Officer will report directly to the Customer Service Manager.

Responsibilities:

• Provide timely, accurate, and quality responses to customers via various contact points: email, live chats, phone lines, and social media channels.
• Assist customers in troubleshooting or identifying technical issues.
• Work with various departments or stakeholders to ensure the products are delivered and installed within the stipulated time frame.
• Identifying common problems and escalating them to management, along with possible suggestions for improvement, whenever possible.
• Provide immediate attention to serious cases and escalate for swift resolutions.
• Obtaining and sharing customer feedback with colleagues and other departments to improve product and service.
• Maintaining a polite, helpful, and professional manner.
• Be passionate about the products you deal in and be at the forefront of all the latest technology/specifications.
• Coach new customer service officer to uphold the same high level of excellence of customer experience provided by PRISM+.
• Uphold client confidentiality policy.

• Diploma/Degree holder or equivalent.
• At least 1 – 3 years of relevant work experience in customer service experience, preferably in E-Commerce would be an advantage.
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
• Ability to multitask, organize, and prioritize work.
• Prior experience using Zendesk, or any other Customer Service Management system would be an advantage.
• Experience in Air-conditioning / Consumer Electronics / Home appliances would be an advantage.
• Strong technical skills and ability to adapt to new technologies quickly.
• Candidates must be willing to work on weekends and public holidays. (5 days work and 2 off days on a rotational basis)
• Candidates must be comfortable commuting to the office at Bukit Jalil, Kuala Lumpur.
• This position will be fully work from office.

• 14 Days Annual Leave
• 1 Day Birthday Leave
• Annual outpatient benefit (Includes dental and optical benefits)
• Annual increment
• Performance bonus
• Free flow snacks and drinks!

As a Junior Promotion Operations Officer, you will be an integral part of the BID Operations team, ensuring the efficient execution of promotional activities and providing excellent support to both clients and internal teams. You will be responsible for managing promotion-related inquiries, coordinating logistics, and utilizing technical platforms to maintain operational smoothness. This role is ideal for someone who is detail-oriented, capable of handling multiple tasks, and thrives in a fast-paced, bilingual environment. Your efforts will contribute directly to enhancing client experiences and driving the success of our promotional campaigns.

Key Responsibilities:

• Review promotion applications to ensure eligibility criteria are met.
• Set up client accounts in accordance with promotion requirements.
• Coordinate with the promotional gift logistics team on procurement status and tracking.
• Engage with stakeholders by providing advice on promotion details and addressing inquiries.
• Efficiently resolve or escalate unresolved promotion-related issues.
• Collaborate with front-office teams to handle promotion-related inquiries effectively.
• Oversee the use of technical tools and platforms, including the CRM system.

• Bilingual proficiency in English and Chinese (Mandarin).
• Fresh Graduate are welcome to apply
• Strong attention to detail and a commitment to accuracy.
• Ability to work effectively under pressure in a fast-paced environment.
• Quick learner with the ability to absorb and apply information efficiently.
• A team player with excellent collaboration skills.
• Proficiency in Microsoft Office (advanced Excel skills are an advantage).
• Willingness to work on public holidays.
• Prior experience in a similar role is preferred.

• Opportunities for enriching career growth, including exposure to regional contexts.
• Healthcare coverage (medical, dental, optical), gym benefits.
• Flexibility in smart casual dress code.
• Young, vibrant and open work culture.

Job Responsibility

• Conduct monitoring activities to enhance due diligence, mystery shopping, and surveillance and propose appropriate actions to mitigate risks.
• Conduct comprehensive enhanced due diligence reviews and risk assessments of high-risk customers.
• Identify, review and provide necessary recommendations to mitigate ML/TF risks associated with new products or services or risks arising from the operational changes.
• Administer, review and report on the excess reload refund activities in adherence to the internal procedures.
• Collaborate and support relevant departments in enhancing the business process documentation to maintain complete and accurate information.
• Administer and analyze all applicable regulatory publications issued by the regulatory authority, highlighting the key changes and their impact on business operations.

Job Requirement:

• Candidate should possess a Bachelor Degree or equivalent in All Business Field, Finance / Accountancy / Banking, Law
• Preferably at least 2 years of related working experience.
• Preferably undefined specialising in Others or equivalent.
• Good communication skills in English, Malay language for both spoken and written

The Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across Asia Pacific and Australia. Our brands include The Hive, Common Ground and The Cluster, each bringing our community a unique member experience. We build, nurture and expand a community of professionals, serving as a hub for connection and collaboration for businesses.
Our mission is to inspire meaningful connections by building a second home where members become friends, and ideas become reality. We’re looking for people who want to make a meaningful impact on people’s workplace experience and someone who thrives in a collaborative setting. Take the next step in your career, join The Flexi Group’s dynamic team and become a part of the community.

A DAY IN A LIFE OF 

We seek an ambitious, outgoing and personable Community Officer whose values align with our TEAM, standing for Together, Extra-mile, Accountable and Mindful. The Community Officer works closely with the Assistant Community Manager,  Community Manager, Area Manager, Assistant Country Manager, and Country Manager (depending on the structure of your location and country) to ensure the smooth running of the day-to-day business and facilities. The core focus is to deliver and develop an unrivalled member experience by driving community events, creating partnerships and building lasting relationships with members, supporting the team with sales-related activities for their space, and working alongside managers to meet financial goals and targets.

DUTIES AND RESPONSIBILITIES

ADMINISTRATION AND FINANCE

• Support with basic administration and data entry.
• Assist with handling invoices and retrieving data for monthly reports.

MEMBER EXPERIENCE AND OPERATIONS

• Always deliver and ensure a personalised, friendly, and high-quality member experience, demonstrating excellent interpersonal and communication skills.
• Develop relationships with members and proactively understand their needs to bring ideas and recommendations to the table to exceed the expectations of every member, improving the overall member experience. 
• Solve member-related issues to help foster a collaborative community.
• Support with members moving in and out, for example carrying boxes, supporting with IT, helping to set up rooms etc.
• Ensure overall cleanliness and upkeep of the space is up to standard, checked by the Location Manager, including basic maintenance, dusting, utensil washing, spot cleaning, cleaning the bathroom, cleaning up spills, keeping the pantry stocked and tidy etc.  
• Support with responding to quality control checks and solving issues immediately.
• Supporting and liaising with the New Projects team regarding maintenance and space improvements based on members' feedback and keen observation.
  

SALES

• Conduct location tours for potential members and pass on leads to the senior team to support meeting sales targets. 

CONTENT AND EVENTS

• Attend and support internal events and be a representative of your location.
• Create and execute events relating to the communities interests, with support from the senior and events team. 
• Escalate leads for collaboration and partnerships for events to the Manager.
• Support your team on social media pages (IG stories, Facebook posts, etc.) and create engaging content.
• Assist with capturing up-to-date imagery showcasing the office spaces, events and community for social media.
• Responsible for keeping calendars and notice boards updated.

PEOPLE

• Assist with onboarding and training new team members.
• Actively work and develop on your own growth to better yourself for you, your team and the business.

• 1-2 years of work experience in customer service, events, business operations, sales would be an advantage. Fresh graduates will also be considered
• University Degree holder preferred
• Ability to connect well with people; friendly and approachable
• Possess strong communication and presentation skills
• Exceptional organisational and multitasking skills
• Reliable and self-driven, has the ability to work with teams and independently
• Experience in Google Drive and Excel sheets would be an advantage
• Must be a native English speaker, any additional languages is a plus

• Competitive salary reflective of your growth
• Variety of discounts across our growing industry partners
• A comprehensive training academy to support your growth and longevity with us
• Education allowance to support external training 
• A fun, dynamic working environment, working with a diverse, world-class team
• Regular team and community events based on our four event pillars; Business, Community-building, Entertainment and Wellness
• An extra day of leave to celebrate your birthday
• An annual dedicated day to volunteer at a charity of your choice
• Two days Flexcation a year, used to extend your time away by working in any of The Flexi Group locations