Total 29 research associate job vacancies in Malaysia

Job brief ：

We are looking for a competent Sec to support CEO & COO in our company. 

The selected Sec must be quick professionals with great time-management and multitasking abilities. It is with their diligence and competence in their work that executives can focus on their managerial responsibilities without worrying for other clerical and administrative tasks.

The goal is to contribute to the efficiency of the overall business by ensuring all assigned administrative duties are carried on timely and efficiently.

Basic Responsibilities ：

• Act as the point of contact between the high-ranking officials and internal/external clients 
• Maintain executive’s agenda and assist in planning appointments, board meetings, conferences etc.
• Attend meetings and keep minutes
• Receive and screen phone calls and redirect them when appropriate
• Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages etc.)
• Make travel arrangements for executives
• Handle confidential documents ensuring they remain secure
• Manage and maintain electronic and or paper clients’ database, documents and records, ensuring information are filed, organized, easily accessible and secure including setting up and managing the entire company filling systems
• Conduct research and prepare presentations, reports or briefs as assigned 
• Implementing and maintaining procedures and or administrative systems
• Liaising with staff, suppliers and clients
• Collating and filing CEO/COOs’ expenses 
• Miscellaneous tasks to support the CEO/COO.

CORE Responsibilities ：

1. Contracts Documentation & Filing.
2. Contract Renewal Process and Documentation.
3. Company Secretary Coordination and Document Management & Filing.
4. Business Development for Municipal Councils Parking Concession.
5. Office Management.
6. Car Park License application or renewal
7. Quality Management Representative – SOP development, documentation and QM Audit. (Advantage added)

Perks & Benefits

• Regular team activities
• Medical insurance
• Open culture
• Personal development opportunities

Language Requirement:

• Chinese (MUST): Proficiency in spoken and written Chinese is mandatory.
• English (Additional)

Your Role:

• Software Operations: Use company-provided tools and systems to complete tasks.
• Data Entry: Input, update, and organize data accurately.
• Content Publishing: Manage and maintain social media content.
• Teamwork: Collaborate effectively with colleagues to ensure smooth workflows.

What We’re Looking For:

✔ Proficient with basic computer tools (Word, Excel).

✔ Familiar with social media platforms like Instagram and Facebook.

✔ Quick learner, detail-oriented, and a team player.

✔ Aged 21-28, FRESH GRADUATE.

Perks & Benefits:

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Casual dress code
• Free snacks / Happy hours
• Open culture
• Personal development opportunities
• Paid training and development

Open for Kuala Lumpur, Selangor, Seri Manjung, Johor Bahru & Kuching

• Fresh Graduates and Nursing Backgrounds are encouraged to apply

JOB SUMMARY (Major functions of the position)

Study Coordinator (SC) is responsible to perform variety of activities essential to the conduct of clinical trials at the site, including trial start-up activities, ongoing study management and coordination of trial subjects at every stage of their clinical trial journey. SC is the main point of contact for trial subjects and study’s Sponsor. The SC works with Principal Investigator (PI) in the following aspects of trial planning and trial conduct at the site. Together with PI, their work ensures the safety of the patients and the integrity of data collected, in accordance with the study protocol requirements, Good Clinical Practice (GCP) and applicable regulatory requirements.

KEY RESPONSIBILITIES

1. Carry out day-to-day operations at the site level

a) Trial planning

• Manage and coordinate feasibility study received from Feasibility Team, including meeting new and potential Investigators who are interested. To support and follow up the completion of feasibility questionnaires within timelines.
• Provide site-related documents and information for Ethics Committee application.
• Support trial budget review, in association with CRM’s Budget Review Committee (BRC).

b) Trial conduct at site i) Coordination 

• Perform tasks as delegated by PI in accordance with the protocol, Standard Operating Procedures (SOP) and applicable guidelines.
• Proactively assist in finding potential subjects/healthy volunteers who may be eligible to participate in the trial by performing pre-screening activities as delegated. 
• Schedule and manage subject visit. Assist Investigator during subject’s visit in accordance with trial’s protocol requirements.
• Act as liaison between Investigators and other clinical research stakeholders (including CROs/Sponsor, Regulatory Agency and others) to support trial-related activities at site including site visit from Sponsor/CRO (e.g. SIV, SMV, CoV), audits and inspection as appropriate.
• Collect, process and ship biological specimens as per trial’s protocol requirements.
• Manage trial ancillary supplies including managing the storage, record of the resupply, dispensing and maintaining the accountability of the supplies.
• Mandle and manage Investigational Product (IP), including the receival, storage and record of IP supply, dispensing, temperature excursion reporting and maintaining the accountability of IPs as delegated by the PI. 

 ii) Data Collection

• Ensure timely and accurate completion of Case Report Form (CRF)/e-CRF and queries resolution.

iii) Others

• Guide and support Investigators on the payment process of trial budget including but not limited to payment tracker completion, submission, and disbursement.
• Assist Investigators in subject safety management including timely reporting (Initial/Follow Up Letters (FUL)) of Serious Adverse Events (SAEs) to the appropriate authorities. 
• Maintain essential documents in Investigator Site Files (ISF) for assigned trials and make records available for review.
• Ensure trial practices reflect ethical and legal standards for clinical trials, including reporting conflicts of interest.
• Adhere to all Standard Operating Procedures and guidelines provided under the Quality Management System (QMS) ISO 9001:2015 and Anti-Bribery Management System (ABMS) ISO 37001 requirements.

2.Other Administrative support:

• Update Investigator database from hospital and/or satellite sites, Investigator Good Clinical Practice (GCP) certification list and feasibility log.
• Update Industry Sponsored Research (ISR) status including recruitment progress, upcoming new trials, ongoing trials, closure status of the trials in CRMx on monthly basis.
• Inform and update ARM on any new potential trials at project site.

3. As and when required, assigned by ARM:

• SC may need to travel to send, receive or retrieve biological samples/reports from external vendors. 
• SC may need to travel to engage with the external relevant parties to ensure trial related procedures are arranged accordingly.
• Under-utilized SC may need to mobilize from current site to other project sites performing trial related activities as agreed by investigators and approved by Head of Clinical Operations.

BASIC JOB REQUIREMENTS

• Degree in Science, Allied Health Science, Medical and Nursing.
• Strong organizational skills.
• Meticulous, attention to detail.
• Able to work independently to meet deadlines.
• Excellent communication (verbal and written) and interpersonal skills.
• Skilled with standard computer programs including the MS Office suite.
• Preferably GCP-certified.
• Demonstrate basic knowledge of clinical research and medical terminology.
• Have prior experience in research field/clinical trial.
• Adaptability to changing working situations and work assignments.
• Works well in a team but is self-driven.

• Certified ISO 9001:2015 & ISO37001:2016 Organisation
• 5 Day Work Week, Competitive Benefits
• Expansion in Business, Clinical Research/Trials, Career Growth

Open for Kuala Lumpur, Selangor, Seri Manjung, Johor Bahru & Kuching

• Fresh Graduates and Nursing Backgrounds are encouraged to apply

JOB SUMMARY (Major functions of the position)

Study Coordinator (SC) is responsible to perform variety of activities essential to the conduct of clinical trials at the site, including trial start-up activities, ongoing study management and coordination of trial subjects at every stage of their clinical trial journey. SC is the main point of contact for trial subjects and study’s Sponsor. The SC works with Principal Investigator (PI) in the following aspects of trial planning and trial conduct at the site. Together with PI, their work ensures the safety of the patients and the integrity of data collected, in accordance with the study protocol requirements, Good Clinical Practice (GCP) and applicable regulatory requirements.

KEY RESPONSIBILITIES

1. Carry out day-to-day operations at the site level

a) Trial planning

• Manage and coordinate feasibility study received from Feasibility Team, including meeting new and potential Investigators who are interested. To support and follow up the completion of feasibility questionnaires within timelines.
• Provide site-related documents and information for Ethics Committee application.
• Support trial budget review, in association with CRM’s Budget Review Committee (BRC).

b) Trial conduct at site i) Coordination 

• Perform tasks as delegated by PI in accordance with the protocol, Standard Operating Procedures (SOP) and applicable guidelines.
• Proactively assist in finding potential subjects/healthy volunteers who may be eligible to participate in the trial by performing pre-screening activities as delegated. 
• Schedule and manage subject visit. Assist Investigator during subject’s visit in accordance with trial’s protocol requirements.
• Act as liaison between Investigators and other clinical research stakeholders (including CROs/Sponsor, Regulatory Agency and others) to support trial-related activities at site including site visit from Sponsor/CRO (e.g. SIV, SMV, CoV), audits and inspection as appropriate.
• Collect, process and ship biological specimens as per trial’s protocol requirements.
• Manage trial ancillary supplies including managing the storage, record of the resupply, dispensing and maintaining the accountability of the supplies.
• Mandle and manage Investigational Product (IP), including the receival, storage and record of IP supply, dispensing, temperature excursion reporting and maintaining the accountability of IPs as delegated by the PI. 

 ii) Data Collection

• Ensure timely and accurate completion of Case Report Form (CRF)/e-CRF and queries resolution.

iii) Others

• Guide and support Investigators on the payment process of trial budget including but not limited to payment tracker completion, submission, and disbursement.
• Assist Investigators in subject safety management including timely reporting (Initial/Follow Up Letters (FUL)) of Serious Adverse Events (SAEs) to the appropriate authorities. 
• Maintain essential documents in Investigator Site Files (ISF) for assigned trials and make records available for review.
• Ensure trial practices reflect ethical and legal standards for clinical trials, including reporting conflicts of interest.
• Adhere to all Standard Operating Procedures and guidelines provided under the Quality Management System (QMS) ISO 9001:2015 and Anti-Bribery Management System (ABMS) ISO 37001 requirements.

2.Other Administrative support:

• Update Investigator database from hospital and/or satellite sites, Investigator Good Clinical Practice (GCP) certification list and feasibility log.
• Update Industry Sponsored Research (ISR) status including recruitment progress, upcoming new trials, ongoing trials, closure status of the trials in CRMx on monthly basis.
• Inform and update ARM on any new potential trials at project site.

3. As and when required, assigned by ARM:

• SC may need to travel to send, receive or retrieve biological samples/reports from external vendors. 
• SC may need to travel to engage with the external relevant parties to ensure trial related procedures are arranged accordingly.
• Under-utilized SC may need to mobilize from current site to other project sites performing trial related activities as agreed by investigators and approved by Head of Clinical Operations.

BASIC JOB REQUIREMENTS

• Degree in Science, Allied Health Science, Medical and Nursing.
• Strong organizational skills.
• Meticulous, attention to detail.
• Able to work independently to meet deadlines.
• Excellent communication (verbal and written) and interpersonal skills.
• Skilled with standard computer programs including the MS Office suite.
• Preferably GCP-certified.
• Demonstrate basic knowledge of clinical research and medical terminology.
• Have prior experience in research field/clinical trial.
• Adaptability to changing working situations and work assignments.
• Works well in a team but is self-driven.

• Certified ISO 9001:2015 & ISO37001:2016 Organisation
• 5 Day Work Week, Competitive Benefits
• Expansion in Business, Clinical Research/Trials, Career Growth

Open for Kuala Lumpur, Selangor, Seri Manjung, Johor Bahru & Kuching

• Fresh Graduates and Nursing Backgrounds are encouraged to apply

JOB SUMMARY (Major functions of the position)

Study Coordinator (SC) is responsible to perform variety of activities essential to the conduct of clinical trials at the site, including trial start-up activities, ongoing study management and coordination of trial subjects at every stage of their clinical trial journey. SC is the main point of contact for trial subjects and study’s Sponsor. The SC works with Principal Investigator (PI) in the following aspects of trial planning and trial conduct at the site. Together with PI, their work ensures the safety of the patients and the integrity of data collected, in accordance with the study protocol requirements, Good Clinical Practice (GCP) and applicable regulatory requirements.

KEY RESPONSIBILITIES

1. Carry out day-to-day operations at the site level

a) Trial planning

• Manage and coordinate feasibility study received from Feasibility Team, including meeting new and potential Investigators who are interested. To support and follow up the completion of feasibility questionnaires within timelines.
• Provide site-related documents and information for Ethics Committee application.
• Support trial budget review, in association with CRM’s Budget Review Committee (BRC).

b) Trial conduct at site i) Coordination 

• Perform tasks as delegated by PI in accordance with the protocol, Standard Operating Procedures (SOP) and applicable guidelines.
• Proactively assist in finding potential subjects/healthy volunteers who may be eligible to participate in the trial by performing pre-screening activities as delegated. 
• Schedule and manage subject visit. Assist Investigator during subject’s visit in accordance with trial’s protocol requirements.
• Act as liaison between Investigators and other clinical research stakeholders (including CROs/Sponsor, Regulatory Agency and others) to support trial-related activities at site including site visit from Sponsor/CRO (e.g. SIV, SMV, CoV), audits and inspection as appropriate.
• Collect, process and ship biological specimens as per trial’s protocol requirements.
• Manage trial ancillary supplies including managing the storage, record of the resupply, dispensing and maintaining the accountability of the supplies.
• Mandle and manage Investigational Product (IP), including the receival, storage and record of IP supply, dispensing, temperature excursion reporting and maintaining the accountability of IPs as delegated by the PI. 

 ii) Data Collection

• Ensure timely and accurate completion of Case Report Form (CRF)/e-CRF and queries resolution.

iii) Others

• Guide and support Investigators on the payment process of trial budget including but not limited to payment tracker completion, submission, and disbursement.
• Assist Investigators in subject safety management including timely reporting (Initial/Follow Up Letters (FUL)) of Serious Adverse Events (SAEs) to the appropriate authorities. 
• Maintain essential documents in Investigator Site Files (ISF) for assigned trials and make records available for review.
• Ensure trial practices reflect ethical and legal standards for clinical trials, including reporting conflicts of interest.
• Adhere to all Standard Operating Procedures and guidelines provided under the Quality Management System (QMS) ISO 9001:2015 and Anti-Bribery Management System (ABMS) ISO 37001 requirements.

2.Other Administrative support:

• Update Investigator database from hospital and/or satellite sites, Investigator Good Clinical Practice (GCP) certification list and feasibility log.
• Update Industry Sponsored Research (ISR) status including recruitment progress, upcoming new trials, ongoing trials, closure status of the trials in CRMx on monthly basis.
• Inform and update ARM on any new potential trials at project site.

3. As and when required, assigned by ARM:

• SC may need to travel to send, receive or retrieve biological samples/reports from external vendors. 
• SC may need to travel to engage with the external relevant parties to ensure trial related procedures are arranged accordingly.
• Under-utilized SC may need to mobilize from current site to other project sites performing trial related activities as agreed by investigators and approved by Head of Clinical Operations.

BASIC JOB REQUIREMENTS

• Degree in Science, Allied Health Science, Medical and Nursing.
• Strong organizational skills.
• Meticulous, attention to detail.
• Able to work independently to meet deadlines.
• Excellent communication (verbal and written) and interpersonal skills.
• Skilled with standard computer programs including the MS Office suite.
• Preferably GCP-certified.
• Demonstrate basic knowledge of clinical research and medical terminology.
• Have prior experience in research field/clinical trial.
• Adaptability to changing working situations and work assignments.
• Works well in a team but is self-driven.

• Certified ISO 9001:2015 & ISO37001:2016 Organisation
• 5 Day Work Week, Competitive Benefits
• Expansion in Business, Clinical Research/Trials, Career Growth

Open for Kuala Lumpur, Selangor, Seri Manjung, Johor Bahru & Kuching

• Fresh Graduates and Nursing Backgrounds are encouraged to apply

JOB SUMMARY (Major functions of the position)

Study Coordinator (SC) is responsible to perform variety of activities essential to the conduct of clinical trials at the site, including trial start-up activities, ongoing study management and coordination of trial subjects at every stage of their clinical trial journey. SC is the main point of contact for trial subjects and study’s Sponsor. The SC works with Principal Investigator (PI) in the following aspects of trial planning and trial conduct at the site. Together with PI, their work ensures the safety of the patients and the integrity of data collected, in accordance with the study protocol requirements, Good Clinical Practice (GCP) and applicable regulatory requirements.

KEY RESPONSIBILITIES

1. Carry out day-to-day operations at the site level

a) Trial planning

• Manage and coordinate feasibility study received from Feasibility Team, including meeting new and potential Investigators who are interested. To support and follow up the completion of feasibility questionnaires within timelines.
• Provide site-related documents and information for Ethics Committee application.
• Support trial budget review, in association with CRM’s Budget Review Committee (BRC).

b) Trial conduct at site i) Coordination 

• Perform tasks as delegated by PI in accordance with the protocol, Standard Operating Procedures (SOP) and applicable guidelines.
• Proactively assist in finding potential subjects/healthy volunteers who may be eligible to participate in the trial by performing pre-screening activities as delegated. 
• Schedule and manage subject visit. Assist Investigator during subject’s visit in accordance with trial’s protocol requirements.
• Act as liaison between Investigators and other clinical research stakeholders (including CROs/Sponsor, Regulatory Agency and others) to support trial-related activities at site including site visit from Sponsor/CRO (e.g. SIV, SMV, CoV), audits and inspection as appropriate.
• Collect, process and ship biological specimens as per trial’s protocol requirements.
• Manage trial ancillary supplies including managing the storage, record of the resupply, dispensing and maintaining the accountability of the supplies.
• Mandle and manage Investigational Product (IP), including the receival, storage and record of IP supply, dispensing, temperature excursion reporting and maintaining the accountability of IPs as delegated by the PI. 

 ii) Data Collection

• Ensure timely and accurate completion of Case Report Form (CRF)/e-CRF and queries resolution.

iii) Others

• Guide and support Investigators on the payment process of trial budget including but not limited to payment tracker completion, submission, and disbursement.
• Assist Investigators in subject safety management including timely reporting (Initial/Follow Up Letters (FUL)) of Serious Adverse Events (SAEs) to the appropriate authorities. 
• Maintain essential documents in Investigator Site Files (ISF) for assigned trials and make records available for review.
• Ensure trial practices reflect ethical and legal standards for clinical trials, including reporting conflicts of interest.
• Adhere to all Standard Operating Procedures and guidelines provided under the Quality Management System (QMS) ISO 9001:2015 and Anti-Bribery Management System (ABMS) ISO 37001 requirements.

2.Other Administrative support:

• Update Investigator database from hospital and/or satellite sites, Investigator Good Clinical Practice (GCP) certification list and feasibility log.
• Update Industry Sponsored Research (ISR) status including recruitment progress, upcoming new trials, ongoing trials, closure status of the trials in CRMx on monthly basis.
• Inform and update ARM on any new potential trials at project site.

3. As and when required, assigned by ARM:

• SC may need to travel to send, receive or retrieve biological samples/reports from external vendors. 
• SC may need to travel to engage with the external relevant parties to ensure trial related procedures are arranged accordingly.
• Under-utilized SC may need to mobilize from current site to other project sites performing trial related activities as agreed by investigators and approved by Head of Clinical Operations.

BASIC JOB REQUIREMENTS

• Degree in Science, Allied Health Science, Medical and Nursing.
• Strong organizational skills.
• Meticulous, attention to detail.
• Able to work independently to meet deadlines.
• Excellent communication (verbal and written) and interpersonal skills.
• Skilled with standard computer programs including the MS Office suite.
• Preferably GCP-certified.
• Demonstrate basic knowledge of clinical research and medical terminology.
• Have prior experience in research field/clinical trial.
• Adaptability to changing working situations and work assignments.
• Works well in a team but is self-driven.

• Certified ISO 9001:2015 & ISO37001:2016 Organisation
• 5 Day Work Week, Competitive Benefits
• Expansion in Business, Clinical Research/Trials, Career Growth

Open for Kuala Lumpur, Selangor, Seri Manjung, Johor Bahru & Kuching

• Fresh Graduates and Nursing Backgrounds are encouraged to apply

JOB SUMMARY (Major functions of the position)

Study Coordinator (SC) is responsible to perform variety of activities essential to the conduct of clinical trials at the site, including trial start-up activities, ongoing study management and coordination of trial subjects at every stage of their clinical trial journey. SC is the main point of contact for trial subjects and study’s Sponsor. The SC works with Principal Investigator (PI) in the following aspects of trial planning and trial conduct at the site. Together with PI, their work ensures the safety of the patients and the integrity of data collected, in accordance with the study protocol requirements, Good Clinical Practice (GCP) and applicable regulatory requirements.

KEY RESPONSIBILITIES

1. Carry out day-to-day operations at the site level

a) Trial planning

• Manage and coordinate feasibility study received from Feasibility Team, including meeting new and potential Investigators who are interested. To support and follow up the completion of feasibility questionnaires within timelines.
• Provide site-related documents and information for Ethics Committee application.
• Support trial budget review, in association with CRM’s Budget Review Committee (BRC).

b) Trial conduct at site i) Coordination 

• Perform tasks as delegated by PI in accordance with the protocol, Standard Operating Procedures (SOP) and applicable guidelines.
• Proactively assist in finding potential subjects/healthy volunteers who may be eligible to participate in the trial by performing pre-screening activities as delegated. 
• Schedule and manage subject visit. Assist Investigator during subject’s visit in accordance with trial’s protocol requirements.
• Act as liaison between Investigators and other clinical research stakeholders (including CROs/Sponsor, Regulatory Agency and others) to support trial-related activities at site including site visit from Sponsor/CRO (e.g. SIV, SMV, CoV), audits and inspection as appropriate.
• Collect, process and ship biological specimens as per trial’s protocol requirements.
• Manage trial ancillary supplies including managing the storage, record of the resupply, dispensing and maintaining the accountability of the supplies.
• Mandle and manage Investigational Product (IP), including the receival, storage and record of IP supply, dispensing, temperature excursion reporting and maintaining the accountability of IPs as delegated by the PI. 

 ii) Data Collection

• Ensure timely and accurate completion of Case Report Form (CRF)/e-CRF and queries resolution.

iii) Others

• Guide and support Investigators on the payment process of trial budget including but not limited to payment tracker completion, submission, and disbursement.
• Assist Investigators in subject safety management including timely reporting (Initial/Follow Up Letters (FUL)) of Serious Adverse Events (SAEs) to the appropriate authorities. 
• Maintain essential documents in Investigator Site Files (ISF) for assigned trials and make records available for review.
• Ensure trial practices reflect ethical and legal standards for clinical trials, including reporting conflicts of interest.
• Adhere to all Standard Operating Procedures and guidelines provided under the Quality Management System (QMS) ISO 9001:2015 and Anti-Bribery Management System (ABMS) ISO 37001 requirements.

2.Other Administrative support:

• Update Investigator database from hospital and/or satellite sites, Investigator Good Clinical Practice (GCP) certification list and feasibility log.
• Update Industry Sponsored Research (ISR) status including recruitment progress, upcoming new trials, ongoing trials, closure status of the trials in CRMx on monthly basis.
• Inform and update ARM on any new potential trials at project site.

3. As and when required, assigned by ARM:

• SC may need to travel to send, receive or retrieve biological samples/reports from external vendors. 
• SC may need to travel to engage with the external relevant parties to ensure trial related procedures are arranged accordingly.
• Under-utilized SC may need to mobilize from current site to other project sites performing trial related activities as agreed by investigators and approved by Head of Clinical Operations.

BASIC JOB REQUIREMENTS

• Degree in Science, Allied Health Science, Medical and Nursing.
• Strong organizational skills.
• Meticulous, attention to detail.
• Able to work independently to meet deadlines.
• Excellent communication (verbal and written) and interpersonal skills.
• Skilled with standard computer programs including the MS Office suite.
• Preferably GCP-certified.
• Demonstrate basic knowledge of clinical research and medical terminology.
• Have prior experience in research field/clinical trial.
• Adaptability to changing working situations and work assignments.
• Works well in a team but is self-driven.

• Certified ISO 9001:2015 & ISO37001:2016 Organisation
• 5 Day Work Week, Competitive Benefits
• Expansion in Business, Clinical Research/Trials, Career Growth

開放至吉隆坡、布城、雪蘭莪、關丹、古晉和新山。

• 鼓勵應屆畢業生和護理背景申請

職位摘要（該職位的主要職能）

研究協調員 (SC) 負責在現場進行臨床試驗所需的各種活動，包括試驗啟動活動、持續研究管理以及試驗受試者在臨床試驗過程每個階段的協調。 SC 是試驗受試者和研究申辦者的主要聯繫點。 SC 與首席研究員 (PI) 在試驗規劃和現場試驗實施的以下方面進行合作。他們與 PI 一起，根據研究方案要求、良好臨床實踐 (GCP) 和適用的監管要求，確保患者的安全和所收集資料的完整性。

主要職責

1.負責現場日常營運工作

a) 試驗計劃

• 管理和協調從可行性團隊收到的可行性研究，包括會見有興趣的新的和潛在的調查員。支持並追蹤可行性問卷在時限內的完成情況。
• 為倫理委員會申請提供現場相關文件和資訊。
• 與 CRM 的預算審查委員會 (BRC) 合作支持試驗預算審查。

b) 現場試驗 i) 協調

• 根據協定、標準作業程序 (SOP) 和適用指南執行 PI 委託的任務。
• 透過執行委託的預篩選活動，積極協助尋找可能有資格參加試驗的潛在受試者/健康志願者。
• 安排和管理受試者訪視。根據試驗方案要求在受試者訪視期間協助研究者。
• 充當研究者和其他臨床研究利害關係人（包括CRO/申辦者、監管機構和其他機構）之間的聯絡人，支持現場試驗相關活動，包括申辦者/CRO（例如SIV、SMV、CoV）的現場訪問、適當的審計和檢查。
• 根據試驗方案要求收集、處理和運送生物標本。
• 管理試驗輔助用品，包括管理儲存、補給記錄、分配和維持用品的責任。
• 處理和管理研究產品 (IP)，包括 IP 供應、分配、溫度偏差報告的接收、儲存和記錄以及維護 PI 委託的責任。

ii) 資料收集

• 確保及時準確地完成病例報告表(CRF)/e-CRF 並解決疑問。

iii) 其他

• 指導和支持研究者進行試驗預算的支付流程，包括但不限於支付追蹤器的完成、提交和支付。
• 協助研究人員進行受試者安全管理，包括及時向相關當局報告嚴重不良事件 (SAE)（初始/跟進信函 (FUL)）。
• 在研究者現場檔案 (ISF) 中維護指定試驗的重要文件，並提供記錄以供審查。
• 確保試驗實踐反映臨床試驗的道德和法律標準，包括報告利益衝突。
• 遵守品質管理系統 (QMS) ISO 9001:2015 和反賄賂管理系統 (ABMS) ISO 37001 要求下提供的所有標準作業程序和指南。

2. 其他行政支持

• 從醫院和/或衛星站點更新研究者資料庫、研究者良好臨床實踐 (GCP) 認證清單和可行性日誌。
• 每月更新 CRMx 中的產業資助研究 (ISR) 狀態，包括招募進度、即將進行的新試驗、正在進行的試驗、試驗的結束狀態。
• 向 ARM 通報並更新專案現場任何新的潛在試驗。

3. 根據需要，由 ARM 分配：

• SC 可能需要出差發送、接收或檢索來自外部供應商的生物樣本/報告。
• SC 可能需要出差與外部相關方接觸，以確保審判相關程序得到相應安排。
• 未充分利用的 SC 可能需要從目前地點調動到其他計畫地點，按照研究者的同意並得到臨床營運主管的批准，執行與試驗相關的活動。

基本工作要求

• 科學、聯合健康科學、醫學和護理學位。
• 較強的組織能力。
• 一絲不苟，注重細節。
• 能夠獨立工作並按時完成任務。
• 優秀的溝通（口頭和書面）和人際交往能力。
• 熟練使用標準電腦程序，包括 MS Office 套件。
• 最好是經過 GCP 認證的。
• 展示臨床研究和醫學術語的基本知識。
• 具有研究領域/臨床試驗的經驗。
• 適應不斷變化的工作環境和工作任務。
• 在團隊中工作良好，但自我驅動。

• ISO 9001:2015 和 ISO37001:2016 認證組織
• 每週 5 天工作，有競爭力的福利
• 業務擴張、臨床研究/試驗、職業發展

Proxymity does not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual’s status in any group or class protected by applicable federal, state or local law. Proxymity encourages application from minorities, women, the disabled, protected veterans and all other qualified applicants. To support our commitment to inclusion, we have an active Diversity, Equity, Inclusion, and Belonging (DEIB) committee that works to foster a culture where everyone feels supported and valued.

About Proxymity

Proxymity is a market leading digital investor communications platform focused on providing regulatory compliant products focused initially on Proxy Voting and Shareholder Disclosure services. Founded in London and spun out of Citi, from the very beginning our mission focused on benefitting the whole capital markets ecosystem, rather than just one part or one player within it. This ethos is endorsed by investment from global consortium of some the industry’s most influential financial institutions.

About Us - Proxymity

Proxymity’s service offering is now a Global one, matching the needs of our custodian and broker community respectively. This is reflected by a fast-growing client base who have long desired an improved service by a trusted vendor. As a result, we are a fast-growth company and have already gone from 10 - 200+ employees in the last four years with a global footprint in London, New York, Tel-Aviv, Melbourne.

What we’re looking for:

We are looking for individuals who bring enthusiasm, a learning mindset, and a proactive approach to our operational site in Kuala Lumpur. You will perform a key role in delivering exceptional client support and ensuring seamless performance of the Proxymity platform.

As a key contributor to the launch phase of Proxymity, you will have the opportunity to support a variety of pivotal activities and expand the remit of your role as the needs of the business develop.

Responsibilities include:

• Overseeing vote execution to market from the Proxymity platform
• Sourcing and creating new meetings on the platform
• Identifying operational and implementation process improvement opportunities
• Creating and maintaining all operational procedures according to company policy
• Identifying and submitting potential Proxymity platform improvements, including those raised by clients
• Collaborating with the team and acting as the first point of contact for operational issues, ensuring prompt escalation to local management in the event of material impact to clients
• Demonstrating the Proxymity platform to new and existing users as and when required

• Strong attention to detail
• Excellent written and verbal communication skills, with the ability to positively represent the company to clients and other market participants
• Comfortable working independently while proactively seeking guidance and support when needed
• Team orientated - proven ability to build positive relationships, and proactively overcome the challenges of working with remote team members
• Strong organisational skills, with support available to help effectively prioritise your workload
• Experience in working in a fast-paced service delivery environment
• Ability to multitask and adapt quickly to changing priorities

• Headspace subscription 
• Birthday off in addition to annual leave 
• Access to Absorb Learning 
• Improved family-friendly policies 
• Hybrid working scheme
• Choose your tech 
• 2 duvet days a year 
• 1 volunteer day a year 
• 4-week sabbatical after 4 years at Proxymity 
• Workation- Our Workation policy means you can work anywhere in the world for up to 45 days per calendar year. 
• Companywide parties twice a year 
• Team socials 
• A company wins programme 
• Companywide panels on variety of subjects like diversity and inclusion, wellbeing etc. 
• A dog friendly office
• Complementary snacks and drinks in the office

To assist us with evolving our DEI efforts and ensuring our process is as inclusive as possible, we will be sending out a brief diversity and inclusion survey for you to complete if you choose to apply for this position. This will be completely anonymous and is in no way tied to your application. If you could please take a few minutes out of your day to complete this that would be much appreciated.

• To come up with fully-thought out marketing/ advertising ideas that can be implemented from start to finish 
• To analyze and report on target audience insights, consumer trends, market analysis and marketing best practices to help build the best strategies possible
• Discussing and consolidating the data and findings you have to back up your marketing ideas with the managing director or business executive.
• Ensuring that the marketing plans and strategies appeal to the target audience members
• To design or create marketing materials such as videos, articles, banners, posters, emails and etc
• Developing creative briefs that detail how we meet objectives for all advertising and public-facing communications including print, social media, digital marketing, video assets and etc. 
• Researching and documenting the best ways to gather customer and market insights to determine what outreach strategies are needed to increase customer conversions if the Ad idea has been launched 
• Documenting how we track the impact and effectiveness of the current marketing plans put in place, analyzing them as well as finding ways to improve or optimize them accordingly
• Administrative work if needed: Collecting and checking the accuracy of data in Excel or Google Sheets

• To come up with fully-thought out marketing/ advertising ideas that can be implemented from start to finish 
• To analyze and report on target audience insights, consumer trends, market analysis and marketing best practices to help build the best strategies possible
• Discussing and consolidating the data and findings you have to back up your marketing ideas with the managing director or business executive.
• Ensuring that the marketing plans and strategies appeal to the target audience members
• To design or create marketing materials such as videos, articles, banners, posters, emails and etc
• Developing creative briefs that detail how we meet objectives for all advertising and public-facing communications including print, social media, digital marketing, video assets and etc. 
• Researching and documenting the best ways to gather customer and market insights to determine what outreach strategies are needed to increase customer conversions if the Ad idea has been launched 
• Documenting how we track the impact and effectiveness of the current marketing plans put in place, analyzing them as well as finding ways to improve or optimize them accordingly
• Administrative work if needed: Collecting and checking the accuracy of data in Excel or Google Sheets

• To come up with fully-thought out marketing/ advertising ideas that can be implemented from start to finish 
• To analyze and report on target audience insights, consumer trends, market analysis and marketing best practices to help build the best strategies possible
• Discussing and consolidating the data and findings you have to back up your marketing ideas with the managing director or business executive.
• Ensuring that the marketing plans and strategies appeal to the target audience members
• To design or create marketing materials such as videos, articles, banners, posters, emails and etc
• Developing creative briefs that detail how we meet objectives for all advertising and public-facing communications including print, social media, digital marketing, video assets and etc. 
• Researching and documenting the best ways to gather customer and market insights to determine what outreach strategies are needed to increase customer conversions if the Ad idea has been launched 
• Documenting how we track the impact and effectiveness of the current marketing plans put in place, analyzing them as well as finding ways to improve or optimize them accordingly
• Administrative work if needed: Collecting and checking the accuracy of data in Excel or Google Sheets

The MUFG Business Process Outsourcing (BPO) Team provides middle office and trade support services for investment managers.  By outsourcing their internal operations to the MUFG BPO team, our clients benefit from our specialised expertise, optimising their internal resources and maintaining focus on their core investment strategies.

This position offers an excellent opportunity to join a dynamic financial services company in Kuala Lumpur, Malaysia, where you will play a vital role in delivering high-quality operational outsourcing services to our clients.  The ideal candidate will thrive in a fast-paced team environment, demonstrate a commitment to learning specific tasks, and uphold the core values that support MUFG’s exceptional client service.

Reporting to the Junior Associate Director of BPO Operations, responsibilities include performing reconciliations (cash/trade/positions/other) wire value implementations, and performance reporting.  Additionally, the candidate should have a desire to expand their knowledge through training and possess investigative and problem-solving skills acquired through education or previous experience.

As a Junior Associate, you will: 

• Be able to work early hours (starting from 6:00 am to 3:00 pm) to meet market deadlines, ensuring timely and accurate processing of all trades.
• Resolve trade related disputes and breaks with Prime Brokers, Custodians, Executing brokers, and Investment Managers.
• Proactively Identify and resolve breaks by preparing a detailed report for the client.
• Support trading operations between the front and back office, from post-execution through to settlement.
• Ensure daily cash and position reconciliations are delivered to the client while adhering to the agreed upon service level agreement.
• Input trade and cash wire instructions (SWIFT) ensuring accuracy and compliance with internal and external guidelines.
• Liaise with clients, banks, brokers, and custodians to ensure accurate elections on corporate actions, when required.
• Respond to all client queries through communication directly with client operational staff daily

• Provide timely human resources services to the internal clients which include liasing with HR Business Partners to ensure services meet required standards and liaison with third party suppliers to ensure the service delivery is in meeting the requirements and expectations of the service centre.
• Ensure the daily activities in the HR Service Centre are comply to the standard work procedures and related legal requirements
• Provide the day-to-day HR service centre processing, including Pre-Onboarding medical and background screening,  Employee ID Administration, Expatriate Administration
• To coordinate necessary documents submission and to perform data entry in portal for Dasar Gaji Progressive application submission
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

About the job
To maximize kitchen furniture & accessories sales using knowledge of my range, local market and my
customers, as well as the IKEA tools and the experience and expertise of my colleagues. Support the
efficient work of the IKEA mechanical sales system to ensure the continued success of the IKEA
Concept.

Your assignment

• Actively approach customers who you see require additional help. You identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations.
• Understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet.
• Keep your area of responsibility clean, tidy, priced and fully stocked, and ensure that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience.

• Providing support for customers via phone, email, chat to ease their experience on the platform, answer questions, and provide consultative assistance
• Take appropriate steps to listen, understand, and engage with the customer to find solutions and communicate options
• Developing a comprehensive understanding of the EcoVadis platform, processes, and practices to ensure quality assistance with incoming customer queries; continuous learning is necessary as we expand service offerings and make improvements
• Understanding and communicating industry best practices and the evolution of EcoVadis product, platform functionality, methodology, and administrative services integral to the customer's success
• Capturing internal and customer-sourced insights, then proactively reporting and contributing as necessary with the Team Leader, Management, and other EcoVadis BUs to bridge gaps that may exist between customer expectations and participation
• Additional responsibilities related to the function may be required

We are looking for a highly motivated Associate, AP Service Delivery (Direct) to join our growing team in Finance based in our shared service centre in our Malaysia Office.

Responsibilities: 

• Perform day to day invoices processing, 3-way matching for all incoming invoices and related documentation
• Review and verify the accuracy and completeness of all incoming invoices and related documentation received
• Ensure that all data is accurately input during processing
• Verify vendor accounts by reconciling monthly statements and related transactions
• Maintain accurate and organized records of all processed invoices and all related documentation
• Address discrepancies, errors, or issues with processing, and communicate with stakeholders  to resolve problems promptly
• Maintain positive relationships with all stakeholders and respond in a professional and timely manner
• Collaborate with various departments to obtain necessary approvals for non-standard invoices and all related documentation processing
• Adhere to company policies, accounting standards, and legal requirements in all accounts payable processes
• Stay informed about changes in regulations and contribute to compliance efforts
• Ad-hoc finance requests, projects or administrative support to the finance team

Primary Tasks 

• Data collection as well as the merging of datasets from various excel files or Google Sheets
• Ensuring the integrity of the data/information in MS Excel files by making sure there are no errors or mistakes in them

Other tasks for applicants who like more complex work:

• Conducting business research on selected topics of interests which can be related to any other field like economics, finance, marketing, social media, human resource, psychology, law and etc. depending on your major or specialization
• Analysing the data for your research and determining how the findings can affect any aspects of our operations (Ex. Marketing, Sales, Human Resource Management, etc)
• Helping us come up with design concepts or prototype designs for our website and mobile App using Adobe XD OR marketing or social media posts and banners with tools like Canva if you like to be creative
• Working with employees from other departments such as Finance, Graphics design, IT, Psychology, etc to work on specific tasks if needed
• Clearly and openly, communicating problems and solutions via Skype with the Managing Director

Primary Tasks 

• Data collection as well as the merging of datasets from various excel files or Google Sheets
• Ensuring the integrity of the data/information in MS Excel files by making sure there are no errors or mistakes in them

Other tasks for applicants who like more complex work:

• Conducting business research on selected topics of interests which can be related to any other field like economics, finance, marketing, social media, human resource, psychology, law and etc. depending on your major or specialization
• Analysing the data for your research and determining how the findings can affect any aspects of our operations (Ex. Marketing, Sales, Human Resource Management, etc)
• Helping us come up with design concepts or prototype designs for our website and mobile App using Adobe XD OR marketing or social media posts and banners with tools like Canva if you like to be creative
• Working with employees from other departments such as Finance, Graphics design, IT, Psychology, etc to work on specific tasks if needed
• Clearly and openly, communicating problems and solutions via Skype with the Managing Director

Primary Tasks 

• Data collection as well as the merging of datasets from various excel files or Google Sheets
• Ensuring the integrity of the data/information in MS Excel files by making sure there are no errors or mistakes in them

Other tasks for applicants who like more complex work:

• Conducting business research on selected topics of interests which can be related to any other field like economics, finance, marketing, social media, human resource, psychology, law and etc. depending on your major or specialization
• Analysing the data for your research and determining how the findings can affect any aspects of our operations (Ex. Marketing, Sales, Human Resource Management, etc)
• Helping us come up with design concepts or prototype designs for our website and mobile App using Adobe XD OR marketing or social media posts and banners with tools like Canva if you like to be creative
• Working with employees from other departments such as Finance, Graphics design, IT, Psychology, etc to work on specific tasks if needed
• Clearly and openly, communicating problems and solutions via Skype with the Managing Director

About Zeal Group

Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a tam of 700+ employees across the globe. Headquartered in London, UK, our offices and presence are spread across Europe, Asia, North & South Africa, Middle East and South America, with our Technology hub located in Cyprus and Global Hub Customer Service in Kuala Lumpur, Malaysia. We are a product and people focused company who are passionate about growth, innovative technology, and collaboration.

Role

Our Customer Service department at Zeal Group are the supportive function that helps our clients with products/ services. Ultimately they are here to fill in the gaps/ frictions within our product. Our product is self-explanatory. We would love for our client journey to become as smooth as possible, but as we are not entirely there yet so we are looking for a Customer Service Associate come onboard and bridge any gaps visible between our customers and products. Our end goal is to have a seamless experience whilst continuously improving as the days go by. We are looking to continuously exceed customer expectations

What you will be doing :

• Reach out to customers via outbound calls, emails, and other channels to establish and maintain communication.
• Proactively engage with users to enhance platform loyalty and resolve any issues they encounter.
• Encourage users to complete account funding and other platform-related actions.
• Collaborate closely with other teams to ensure timely and comprehensive resolution of user inquiries.
• Attend and participate in daily huddle to understand key highlights on area of focus, new updates, what went well and learning points from previous day.
• Responsible to provide good customer experience on every interaction with clients.
• Embrace ZFX core values and embed these values into the day-to-day tasks when serving clients and dealing with internal stakeholders.

Experience & Skills:

• Candidate must possess at least a Diploma/Degree.
• At least 1 to 3 years of relevant experience in customer service / contact centre.
• Strong problem-solving skills with the ability to identify and address challenges independently.
• Excellent Mandarin communication skills to convey information accurately and understand customer needs.
• Customer-centric mindset, with the ability to think from the user’s perspective and provide tailored solutions.
• Adaptability to handle diverse situations and adjust strategies accordingly.
• Effective teamwork skills to work seamlessly with other departments.
• Experience gained in FX/Finance industry will be an added advantage.
• Able to multi-task, fast learner, good follow through, problem solving skill, good comprehension, customer relations and proactive mindset.
• Must be able to work on shifts.

• Medical Benefit
• Optical Benefit
• Life Insurance
• Meal Allowance
• Travel Allowance
• Health & Fitness Subsidy
• Staff Referral Bonus Program
• Long Service Rewards
• Employment Pass and Visa Sponsorship *for Non- Malaysian
• Relocation Benefits *for Non-Malaysian

*NOTE : Successful candidates hired, will need to complete Probationary Period before Relocation exercise can take place.

Interview process :

• Virtual Session with TA team – 30-minutes
• First interview with Hiring Manager – 1-hour
• Final interview with Head of Dept – 45-mins

About Zeal Group

Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a tam of 700+ employees across the globe. Headquartered in London, UK, our offices and presence are spread across Europe, Asia, North & South Africa, Middle East and South America, with our Technology hub located in Cyprus and Global Hub Customer Service in Kuala Lumpur, Malaysia. We are a product and people focused company who are passionate about growth, innovative technology, and collaboration.

Role

Our Customer Service department at Zeal Group are the supportive function that helps our clients with products/ services. Ultimately they are here to fill in the gaps/ frictions within our product. Our product is self-explanatory. We would love for our client journey to become as smooth as possible, but as we are not entirely there yet so we are looking for a Customer Service Associate come onboard and bridge any gaps visible between our customers and products. Our end goal is to have a seamless experience whilst continuously improving as the days go by. We are looking to continuously exceed customer expectations

What you will be doing :

• Compliance to customer care policies, procedures and regulations to ensure a satisfied customer base.
• Communicate with customers to identify their need/expectations and make appropriate adjustments to meet those needs.
• Handle tough or complex customer issues by analysing complaint root causes to come up with solution effective in addressing customer complaints
• Resolve complaints by adhering to complaints management policy and methodology, within the agreed turnaround time.
• Maintain proper record of all customer care operation and activities for reference purposes.
• Support survey implementation to determine the opinion of customers regarding their satisfaction on customer complaint management.
• Strong products and services knowledge and understanding of SOPs/ manuals to assist on escalated complaints.
• Work closely with cross departmental stakeholders to gather information or solution to resolve complaints.
• Communicate key learnings to relevant parties to fix the process and to avoid repeat of similar complaints
• Ability to empathize with customers and listen to customers patiently during escalation case management.
• Assist Customer Service to respond to customer enquiries during peak volume and when needed.

Experience & Skills:

• Candidate must possess at least a Diploma/Degree.
• At least 5 years of relevant experience on managing complaints in customer service / contact centre environment.
• Experience gained in Forex/Trading industry will be an added advantage.
• Able to multi-task, patience, great sense of urgency, empathize with customers, good follow through, problem solving skill, investigative mind, customer relations, resourceful and proactive mindset.
• Fluency in English, Mandarin (verbal and written) is a must.
• Must be able to work on shifts.

• Medical Benefit
• Optical Benefit
• Life Insurance
• Meal Allowance
• Travel Allowance
• Health & Fitness Subsidy
• Staff Referral Bonus Program
• Long Service Rewards
• Employment Pass and Visa Sponsorship *for Non- Malaysian
• Relocation Benefits *for Non-Malaysian

*NOTE : Successful candidates hired, will need to complete Probationary Period before Relocation exercise can take place.

Interview process :

• Virtual Session with TA team – 30-minutes
• First interview with Hiring Manager – 1-hour
• Final interview with Head of Dept – 45-mins

• Actively approach customers who you see require additional help. Identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations.
• Understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet.
• Understand the store and department action plans. Responsibility for your department goals and know how you contribute.
• Lead/support the implementation of planned commercial activities involving your department throughout the store.
• Ensure your maximise sales whilst maintaining profitability by knowing and actively steering towards the top-selling and prioritised products (e.g. overstock/over tag).
• Demonstrate the ability to analyse and adjust sales space capacities based on system parameters (sales location management) to secure high stock availability.
• Be familiar with the IKEA social and environmental commitments and know how you can contribute to sustainability.
• Ensuring store & products are clean, tidy, fully stocked and correctly priced.
• Ensure efficient checkout process for customer.
• Preparing your area of responsibility for stock replenishment and next day’s business.
• Understanding your department’s action plans, and supporting the goals and targets set by your manager.

About Zeal Group

Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a tam of 700+ employees across the globe. Headquartered in London, UK, our offices and presence are spread across Europe, Asia, North & South Africa, Middle East and South America, with our Technology hub located in Cyprus and Global Hub Customer Service in Kuala Lumpur, Malaysia. We are a product and people focused company who are passionate about growth, innovative technology, and collaboration.

Role

Our Customer Service department at Zeal Group are the supportive function that helps our clients with products/ services. Ultimately they are here to fill in the gaps/ frictions within our product. Our product is self-explanatory. We would love for our client journey to become as smooth as possible, but as we are not entirely there yet so we are looking for a Customer Service Associate come onboard and bridge any gaps visible between our customers and products. Our end goal is to have a seamless experience whilst continuously improving as the days go by. We are looking to continuously exceed customer expectations

What you will be doing :

• Assist in developing and nurturing relationships with IB partners by providing day-to-day support and guidance.
• Coordinate and facilitate the onboarding process for new IB partners, ensuring smooth integration.
• Monitor and track IB performance metrics, preparing reports and insights for program improvements.
• Collaborate with the marketing team to execute promotional campaigns targeted at IBs and their clients.
• Plan, organize, and coordinate events and activities aimed at engaging IB partners, including webinars, networking sessions, and recognition programs.
• Assist in developing and managing PR communication strategies to keep IB partners informed and engaged, including newsletters, updates, and announcements.
• Address inquiries and resolve issues for IB partners promptly, ensuring satisfaction and maintaining professional relationships.
• Support the compliance team in monitoring adherence to industry regulations and internal policies.
• Contribute to the creation and maintenance of a strong IB pipeline by actively identifying and engaging potential partners.

Experience & Skills:

• Candidate must possess at least a Diploma/Bachelor’s degree in Finance, Business, Marketing, Communications, or a related field (preferred but not mandatory for candidates with relevant experience).
• 1–2 years of experience in IB services, Forex, financial services, event management, or public relations will be an advantage
• Basic understanding of the Forex and fintech markets, with a willingness to learn and grow in the role.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks effectively.
• Excellent communication skills, both written and verbal, with a customer-oriented mindset.
• Experience in event planning and coordination, as well as public relations or communications, is a strong advantage.
• Familiarity with data analysis tools or CRM systems is an advantage.
• Knowledge of regulatory compliance in financial services is a plus.
• Must be able to work on shifts.
• Mandarin language proficiency is mandatory.

• Medical Benefit
• Optical Benefit
• Life Insurance
• Meal Allowance
• Travel Allowance
• Health & Fitness Subsidy
• Staff Referral Bonus Program
• Long Service Rewards
• Employment Pass and Visa Sponsorship *for Non- Malaysian
• Relocation Benefits *for Non-Malaysian

*NOTE : Successful candidates hired, will need to complete Mandatory Training & Probationary Period before Relocation exercise can take place.

Interview process :

• Virtual Session with TA team – 30-minutes
• First interview with Hiring Manager – 1-hour
• Final interview with Head of Dept – 45-mins

• Maximizing sales and profitability by ensuring your area of responsibility is clean, tidy, fully stocked and correctly priced. You also ensure your products are in perfect condition at all times.
• Being passionate about the products you sell and actively learning about their features and benefits. You then want to share this knowledge with customers and colleagues.
• Actively approaching customers who you see need additional help, and advising them on the best solutions
• for their homes in order to sell more.
• Preparing your area of responsibility for stock replenishment and next day’s business.
• Understanding your department’s action plans, and supporting the goals and targets set by your manager.