Total 77 research officer job vacancies in Malaysia

職責：

• • 遵循並執行涉及出口市場及其相關銷售、新產品推出以及針對新市場或現有市場的行銷活動的部門政策和程序。
  • 追蹤或監控、記錄和記錄所有相關的銷售活動，並向管理層通報情況。
  • 維護並拓展與本公司的海外客戶關係。
  • 及時溝通客戶的詢問和訂單。
  • 為客戶準備報價單。
  • 記錄並維護所有銷售活動的記錄。
  • 就客戶需求和新產品設計與研發部門聯絡。
  • 與生產部門聯絡制定日常生產計劃，並確保收到的訂單準確、及時地傳達給團隊。
  • 保持專業精神並酌情保密。

要求：

• • 行銷、工商管理、傳播或相關資格的文憑或學士學位。
  • 具行銷或銷售經驗者優先。
  • 精通 MS Office。
  • 出色的組織能力和多任務處理能力。
  • 優秀的溝通和人際交往能力。
  • 具有以客戶為導向的團隊合作精神。

津貼和福利

• 員工股權
• 獎金
• 開放文化
• 個人發展機會
• 醫療福利包括醫療索賠和指定診所
• 外出工作的餐補和住宿

工作職責：

• 協助處理出口事宜和文件，包括：

1. SI（裝運指令）的準備與起草，
2. 客製申報，
3. K2 修改提交，
4. 包裝清單。
5. 草稿提單確認，
6. 收集原始提單並向相應供應商提供致謝。
7. 準備全套文件以交付給客戶代理。
8. 保留所有文件及其位置的記錄。
9. 與財務團隊聯絡，以便向客戶發布相應的文件。

• 與運輸商和供應商協調。
• 編制執行訂單的日誌和記錄，向各自的管理層提交每週報告。
• 為高階管理人員準備和維護準確的報告。
• 更新並跟進客戶有關交貨日期、SI、提單草案、OBL 和發票的資訊。
• 與監管機構打交道以獲得所有相關認證，如健康證明、MITI FORM E、植物檢疫、分析證明等
• 涵蓋與組織和客戶要求有關的任何其他出口和文件領域。

職位要求：

• 擁有各自領域的高級文憑/學士學位或以上學位。
• 至少3年及以上相關領域經驗。
• 高度關注細節和準確性
• 能夠在截止日期和壓力下順利工作。
• 能夠與各級管理層進行溝通。
• 該職位工作量大，可能需要在正常工作時間之外加班，並且沒有額外報酬。
• 必須能夠在規定期限內完成所有工作。
• 只有具有有效經驗和技能的有興趣的候選人才能申請該職位。

免費停車

免費食品儲藏室物品

週六靈活

工作總結

運輸官員將在管理進出口活動、監控入境貨運和協調出境貨運方面發揮關鍵作用。該職位需要精通丹絨帕拉帕斯港等轉運中心的特定海關流程，並對國際貿易和優惠協議有深入的了解。運輸官員將與報關行密切合作，確保所有貨物均準確申報並遵守所有相關法規。

主要職責

• 海關文件：準備和管理進出口貨物所需的所有文件，確保遵守馬來西亞和國際貿易法規。
• 報關行聯絡員：協助報關行並提供必要的文件，以促進順利清關。
• 記錄保存：對所有進出口文件、稅單和其他相關文件進行詳細記錄。
• HS 代碼分類：根據海關協調制度 (HS) 代碼對貨物進行準確分類。
• 入庫監控和計畫：監督並確保及時、準確地接收來自供應商和生產場所的入庫貨物。協調貨櫃抵達倉庫並向倉庫入庫團隊提供滾動計劃。
• 出庫協調和規劃：協調和安排向 Blum 子公司和客戶的出庫貨運，確保及時、準確的交付。根據客戶銷售訂單規劃貨櫃和卡車的裝載並優化可能的利用率。
• 與船公司聯絡：確保進港貨櫃的及時交付，協調並向船公司索取貨櫃。

所需資格和技能

• 國際商務、供應鏈管理或相關領域的學士學位。
• 至少 3 年從事進出口工作的經驗，最好是在物流、製造或分銷環境中。
• 廣泛了解馬來西亞海關法規、國際貿易法和轉運流程。
• 精通HS編碼和優惠貿易協議。
• 具有貨櫃和卡車裝載規劃的經驗和理解。
• 卓越的組織能力和注重細節的心態。
• 良好的溝通能力並精通英語和馬來語

附加資訊 ：

我們希望在 2025 年 3 月 25 日之前歡迎新團隊成員加入。

津貼和福利

• 佣金和獎金
• 醫療保險

Job Description

• To maintain company data center, ensuring proper maintenance of records, documentation and filing in a timely manner
• To liaise with government agencies, including applying and timely renewal for business licenses, trademarks, utilities and permits
• To assist with tenancy agreements, including timely renewal of tenancy and coordinating lease matters
• To assist with insurance purchases, including timely renewal of policy and preparation of claims if any
• To provide general administrative support, including coordinating meetings and appointments, managing office and pantry supplies, arranging travel plans
• To communicate with internal and external parties at all levels on matters related to administrative activities
• To undertake special assignments, ad-hoc functions and related duties assigned by the management

Requirements:

• Candidate must possess at least a Diploma/Bachelor’s Degree, preferably a minimum of 2 years (s) of working experience in Business Administration
• Able to work under minimum supervision and committed to a strong sense of urgency
• Must maintain strict confidentiality in performing duties, honest and trustworthy
• Excellent attention to detail, with the ability to maintain a high level of accuracy
• Must be flexible, highly organized and have a proven ability to juggle multiple competing tasks and demands
• We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients
• Excellent verbal and written communication skills in English, Bahasa Malaysia and Mandarin
• Excellent computer literate

Perks & Benefits

• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Paid training and development
• Remote work flexibility

職位要求：

• 任何相關領域的學士學位或以上學歷。
• 具有至少 2 年學術機構或相關產業工作經驗者優先。
• 了解 MOHE 或其他相關機構的法定要求和指南的基本知識將是一個額外的優勢。
• 具有馬來西亞研究評估 (MyRA)、撥款管理和出版方面的經驗。
• 注重細節，能夠在最少的監督下工作。
• 良好的馬來語和英語（書面和口語）溝通能力。

職位描述：

• 協助及支援科學研究管理中心相關行政事務，管理與科研相關的行政工作。
• 協調和促進 MyRA 審核，並協助 QA 進行其他相關審核，例如研究資料的 SETARA 和 QS 排名。
• 管理和促進外部和內部研究資助的實施。
• 與外部法定機構的聯絡官。
• 準備參議院和中心報告；秘書處負責協調 CRI 相關會議並準備會議紀錄。
• 管理學術出版資助和獎勵計劃。
• 促進QIU師生參與外部創新競賽。
• 向學術人員傳播有關研究機會的資訊—資助、出版、會議、培訓等。
• 協調和促進學術人員與研究相關的學術講座/研討會。
• 處理上級和管理層不時交辦的其他事項。

津貼和福利

• 醫療保險
• 年假
• 培訓和發展機會

Key Responsibilities

1. Tour Planning & Coordination
   • Develop and arrange comprehensive travel itineraries, including flights, accommodations, transfers, tours, and activities.
   • Coordinate with various service providers, including hotels, transport companies, and local tour guides, to secure bookings and ensure smooth operations.
   • Review and confirm tour packages, ensuring details are accurate and meet client expectations.
2. Customer Service & Communication
   • Handle customer inquiries, provide guidance on travel arrangements, and address special requests or requirements.
   • Resolve any issues or complaints related to bookings, travel arrangements, or itinerary changes promptly and professionally.
   • Act as the main point of contact for clients during their tour, providing support and assistance as needed.
3. Booking Management
   • Process and manage bookings from initial inquiry to confirmation, including invoicing and payment tracking.
   • Maintain accurate records of client bookings, including updating client preferences and relevant travel documents.
   • Monitor and adjust bookings in response to changes in availability, cancellations, or last-minute adjustments.
4. Vendor and Partner Relations
   • Establish and maintain strong relationships with service providers to negotiate rates and secure favorable deals.
   • Collaborate with local and international partners to expand the range of travel options and enhance the quality of tour packages.
5. Quality Assurance
   • Ensure that all services and travel packages meet the company's standards for quality and customer satisfaction.
   • Gather feedback from clients post-travel to identify areas for improvement and ensure continued service excellence.

PREFERABLE : CHINESE

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Personal leave

1. Administer and execute paperwork to ensure smooth operations
2. General admin and clerical support
3. Prepare payment vouchers, Invoice and other tasks assigned from time to time
4. Coordinate & facilitate the Annual Financial Audit Process
5. Handle daily documentation and proper filing system to ensure documents are traceable in an efficient manner
6. Record expenses, sales report, bills and file other financial documents
7. Prepare Quotation, Invoice, and Claims.
8. Compile payment listing
9. Responsible for supporting company day-to-day administration and office support to colleagues and management - office operation task
10. To manage all administrative & operation tasks which include documentation, filing, letter correspondences, arranging for courier services, etc
11. Responsible for supporting accounts and human resources-related matters.
12. Any ad hoc task assigned by a superior

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Company trips

主要職責

1. 旅遊規劃與協調
   • 制定和安排全面的旅行行程，包括航班、住宿、接送、遊覽和活動。
   • 與各種服務提供者（包括飯店、運輸公司和當地導遊）協調，以確保預訂並確保順利運作。
   • 審查並確認旅遊套餐，確保細節準確並滿足客戶的期望。
2. 客戶服務與溝通
   • 處理客戶詢問，提供旅行安排指導，並解決特殊要求或要求。
   • 及時、專業地解決與預訂、旅行安排或行程變更相關的任何問題或投訴。
   • 作為客戶在旅行期間的主要聯絡人，根據需要提供支援和協助。
3. 預約管理
   • 處理和管理從最初查詢到確認的預訂，包括發票和付款追蹤。
   • 維護客戶預訂的準確記錄，包括更新客戶偏好和相關旅行證件。
   • 監控和調整預訂，以回應可用性的變化、取消或最後一刻的調整。
4. 供應商和合作夥伴關係
   • 與服務提供者建立並維持牢固的關係，以協商價格並確保有利的交易。
   • 與本地和國際合作夥伴合作，擴大旅行選擇範圍並提高旅遊套餐的品質。
5. 品質保證
   • 確保所有服務和旅行套餐符合公司的品質和客戶滿意度標準。
   • 收集客戶旅行後的回饋，以確定需要改進的領域並確保持續提供卓越的服務。

首選：中文

津貼和福利

• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 公司旅行
• 事假

As Reservations Officer you will directly support the Revenue Manager in driving the performance of the reservations team on property. You will ensure that all SOP's are being adhered to. You will further assist in maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximising revenue opportunities and satisfaction of guests and team members. You will ensure monitoring of daily arrivals for all guest requests to be carried out and communicated to. You will be working on inventory management, including allotments, groups blocks and rate codes in all applicable systems. 

Job Description

• In plant, responsible mainly for all shipment mode for Outbound shipments (US and JP).
• Main contact with planner, end customer logistics team, shipping, external warehouse (SGL), LOM, engineering, quality team, TMC Vietnam, procurement and LSP for transportation alignment.

Operational services provided by this position to Penang Plant location are detailed as follows with each departments:

Planner
a. Alignment on forecast volume, trend and planning.
b. Coordinate on daily shipment including mode of transport request, criticality 
    and etc. and make the best decision on suitable mode of transportation.
c. End to end track and trace for all shipments.
d. Special booking and hypercare attention on expedite/I-STAR/ad-hoc 
    shipment  including being able to support over the weekend or beyond the
    working hours.
e. Attend any plant workshop or meeting by LOG
f. Coordinate on holiday planning and support needed for shipment.
g. Data collection and sharing include monthly and shipment dashboard.
h. Close follow up on shipment transfer to external warehouse to ensure meet
    shipment cut off time.

End customer's logistics team (payers)
a. Support the requirement of end customer on logistics request, ad-hoc shipments, 
    reporting, rate and billing clarifications daily.
b. Quarterly meeting to discuss on LSPs performance, strategization, allocation and other
    arising issue together with PgP1, PUI and network team

Shipping
a. Alignment with Shipping on LSP allocation, expedite shipment arrangement and provide
    clear instruction on critical materials shipments arrangement (delay, pull in and etc.)
b. Coordination on mode of shipment, timeliness of documentation, truck delay or issues
    which not able to perform any of the loading on time.

External warehouse
a. Alignment on mode of shipment, capacity, timing on loading, forecast planning,
    inventory available or to be made available to plan for the loading, invoice cut off to
    meet the cut off time.
b. Coordination on change of mode of shipment where needed to support business
    needs.

LOM/Engineering/Quality team
a. Alignment on shipment arrangement and track and trace for trial shipment on
    packaging change, sample and quality shipment.

TMC (Vietnam)
a. Contact window for Overland shipment with TMC (Vietnam)

Procurement
a. Provide tender support on the volume and sharing/feedback on the LSP performance
    to PUI/LSP manager
b. Ensure rate card is always valid and trigger for action whenever near expiry and
    provide clarification/suggestion on the new rate with improvement needed from LSP.
c. Alignment on new lane introduction or back up plan based on needs and frequency.

LSP
a. Allocation of volume among LSPs, and solve bottleneck in capacity issue
b. Optimize freight based on the allocation and quota rate capped.
c. Continuous Improvement Process projects to achieve both process efficiency and cost savings
d. LSP performance management, including change route, exception handling, KPI
    tracking and track and trace.
e. Ability to do strategization towards each LSP according to their performance, dynamic
    capacity and rate
f. Manage LSPs operational deviations including root cause analysis and PDCA for
   improvement.
g. Conduct MBR meeting with LSPs.
h. Coordinate on claim management between internal, LSP including liaising with
    surveyor or adjustor and informing plant regarding to final result and also the
    chargeback (if any).
i.  Adhoc quote request.
j.  Continuous Improvement Process projects to achieve both process efficiency and cost savings
k. Conduct regular LSP audit

This position is responsible for the coordination and management of the overall operations of the Purchasing and Storeroom Department to ensure that the hotel has adequate supplies to perform their duties in an efficient manner.

• To come up with fully-thought out marketing/ advertising ideas that can be implemented from start to finish 
• To analyze and report on target audience insights, consumer trends, market analysis and marketing best practices to help build the best strategies possible
• Discussing and consolidating the data and findings you have to back up your marketing ideas with the managing director or business executive.
• Ensuring that the marketing plans and strategies appeal to the target audience members
• To design or create marketing materials such as videos, articles, banners, posters, emails and etc
• Developing creative briefs that detail how we meet objectives for all advertising and public-facing communications including print, social media, digital marketing, video assets and etc. 
• Researching and documenting the best ways to gather customer and market insights to determine what outreach strategies are needed to increase customer conversions if the Ad idea has been launched 
• Documenting how we track the impact and effectiveness of the current marketing plans put in place, analyzing them as well as finding ways to improve or optimize them accordingly
• Administrative work if needed: Collecting and checking the accuracy of data in Excel or Google Sheets

• To come up with fully-thought out marketing/ advertising ideas that can be implemented from start to finish 
• To analyze and report on target audience insights, consumer trends, market analysis and marketing best practices to help build the best strategies possible
• Discussing and consolidating the data and findings you have to back up your marketing ideas with the managing director or business executive.
• Ensuring that the marketing plans and strategies appeal to the target audience members
• To design or create marketing materials such as videos, articles, banners, posters, emails and etc
• Developing creative briefs that detail how we meet objectives for all advertising and public-facing communications including print, social media, digital marketing, video assets and etc. 
• Researching and documenting the best ways to gather customer and market insights to determine what outreach strategies are needed to increase customer conversions if the Ad idea has been launched 
• Documenting how we track the impact and effectiveness of the current marketing plans put in place, analyzing them as well as finding ways to improve or optimize them accordingly
• Administrative work if needed: Collecting and checking the accuracy of data in Excel or Google Sheets

• To come up with fully-thought out marketing/ advertising ideas that can be implemented from start to finish 
• To analyze and report on target audience insights, consumer trends, market analysis and marketing best practices to help build the best strategies possible
• Discussing and consolidating the data and findings you have to back up your marketing ideas with the managing director or business executive.
• Ensuring that the marketing plans and strategies appeal to the target audience members
• To design or create marketing materials such as videos, articles, banners, posters, emails and etc
• Developing creative briefs that detail how we meet objectives for all advertising and public-facing communications including print, social media, digital marketing, video assets and etc. 
• Researching and documenting the best ways to gather customer and market insights to determine what outreach strategies are needed to increase customer conversions if the Ad idea has been launched 
• Documenting how we track the impact and effectiveness of the current marketing plans put in place, analyzing them as well as finding ways to improve or optimize them accordingly
• Administrative work if needed: Collecting and checking the accuracy of data in Excel or Google Sheets

• To come up with fully-thought out marketing/ advertising ideas that can be implemented from start to finish 
• To analyze and report on target audience insights, consumer trends, market analysis and marketing best practices to help build the best strategies possible
• Discussing and consolidating the data and findings you have to back up your marketing ideas with the managing director or business executive.
• Ensuring that the marketing plans and strategies appeal to the target audience members
• To design or create marketing materials such as videos, articles, banners, posters, emails and etc
• Developing creative briefs that detail how we meet objectives for all advertising and public-facing communications including print, social media, digital marketing, video assets and etc. 
• Researching and documenting the best ways to gather customer and market insights to determine what outreach strategies are needed to increase customer conversions if the Ad idea has been launched 
• Documenting how we track the impact and effectiveness of the current marketing plans put in place, analyzing them as well as finding ways to improve or optimize them accordingly
• Administrative work if needed: Collecting and checking the accuracy of data in Excel or Google Sheets

Responsibilities:

• Managing and overseeing the payroll process, ensuring accuracy and timeliness in payroll execution.
• Calculating employee wages, deductions, and bonuses while ensuring compliance with labor laws.
• Maintaining payroll records and preparing payroll reports for management review.
• Administering employee benefits, including insurance and retirement plans.
• Responding to payroll inquiries from employees and resolving any discrepancies.
• Coordinating with accounting and finance departments for financial reporting and budgeting purposes.

• Bachelor's degree in Human Resources, Finance, or a related field.

• Minimum 5 years of experience in payroll management or a similar role.
• Strong knowledge of payroll legislation and best practices.
• Excellent organizational and analytical skills.

• Proficiency in payroll software and Microsoft Office, particularly Excel.

• Good communication skills in English and Bahasa Malaysia.

About Us
Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand. Join us on this exciting journey as we expand our operations in Malaysia. We're looking for dynamic individuals who share our vision and want to contribute to the next chapter of Bjak's success.

About The Role
We are currently seeking a highly motivated and skilled individual to join our team as a Special Officer to Chairman. As a Special Officer to Chairman, you will play a crucial role in supporting the Chairman in managing their responsibilities and driving strategic initiatives forward. You will work closely with the Chairman to ensure effective communication and alignment between various stakeholders within the organization.

Responsibilities

• Assist the Chairman in preparing for high-level meetings, including researching and gathering relevant information.
• Coordinate and manage the Chairman's calendar, scheduling appointments, and making travel arrangements as needed.
• Provide support in drafting and editing important documents, presentations and reports.
• Act as a liaison between the Chairman and the other executives, employees, clients and external stakeholders.
• Conduct thorough research and analysis on industry trends, competitors and market opportunities.
• Monitor and track progress on key projects and initiatives, ensuring deadlines are met.
• Handle confidential and sensitive information with the utmost discretion and professionalism.
  
  

• Strong-bias for action
• Strong work ethic and willingness to take on any task
• Comfortable working in an extremely fast paced and international environment
• Experience supporting c-suite/senior stakeholders
• Strong project/program management and organizational skills
• Highly organized
• Highly proficient excel skills
• Excellent verbal and written communication skills
• Ability to navigate and embrace ambiguity
• High EQ (Emotional Intelligence)
• 4+ years of full-time work experience with at least 2 years as a Special Officer/Executive Assistant

At Bjak, we offer the opportunity to be part of a fast-growing company at the forefront of innovation in financial services. As the Product Manager, you will play a key role in driving the success of our operations while working in a dynamic, supportive, and collaborative environment.

Joining Bjak offers:

• The chance to make an immediate impact on Bjak’s success in Malaysia.
• A creative and flexible work environment that encourages innovation.
• Competitive compensation, benefits, and opportunities for professional growth.

About Us

At Teleport, we're the #1 logistics service provider in ASEAN, and we're all about making logistics simple, human, and quick, shaking up the industry across Southeast Asia. Our mission? To move things across Southeast Asia better than anyone else. We are driven by our values: Move with urgency—because time is crucial; Aim to pioneer—constantly innovating to stay ahead; Do it with intent—delivering with purpose and precision; and Keep it real—maintaining authenticity and transparency in all we do.

Learn more about #Teleport by checking out the link below:

https://www.teleport.it/

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Proactively monitor and update shipments' movements from origin to destination.

• Troubleshoot any possible delays or actual delays.

• Ensure engagement and clarity in communication with the internal operations team and any other related department to ensure the movement and commitment to the platform.

• Develop a deep understanding of the order performance-related matter in the current operation.

• Escalate to Network Control Centre Team Lead if any issue arises beyond their control.

• Build a community culture with high standards and strong values.

• Ensure our service professionalism and availability.

• Any other tasks as assigned by the superior.

• Able to work on a shift basis.

• Able to communicate and write in English and Mandarin.

• Strong people management skills to deal with a large and diverse team.

• Is resourceful and a fast thinker - able to solve problems on the go and adapt quickly.

• Results and performance-driven, preferring data to drive your everyday decisions.

• Possess a hands-on mentality and an analytical and structured way of working.

• Able to operate successfully in a lean, fast-paced organization to scale quickly.

• Self-motivated with a focus to exceed set goals.

• Comfortable adapting to new technologies.

Primary Tasks 

• Data collection as well as the merging of datasets from various excel files or Google Sheets
• Ensuring the integrity of the data/information in MS Excel files by making sure there are no errors or mistakes in them

Other tasks for applicants who like more complex work:

• Conducting business research on selected topics of interests which can be related to any other field like economics, finance, marketing, social media, human resource, psychology, law and etc. depending on your major or specialization
• Analysing the data for your research and determining how the findings can affect any aspects of our operations (Ex. Marketing, Sales, Human Resource Management, etc)
• Helping us come up with design concepts or prototype designs for our website and mobile App using Adobe XD OR marketing or social media posts and banners with tools like Canva if you like to be creative
• Working with employees from other departments such as Finance, Graphics design, IT, Psychology, etc to work on specific tasks if needed
• Clearly and openly, communicating problems and solutions via Skype with the Managing Director

Primary Tasks 

• Data collection as well as the merging of datasets from various excel files or Google Sheets
• Ensuring the integrity of the data/information in MS Excel files by making sure there are no errors or mistakes in them

Other tasks for applicants who like more complex work:

• Conducting business research on selected topics of interests which can be related to any other field like economics, finance, marketing, social media, human resource, psychology, law and etc. depending on your major or specialization
• Analysing the data for your research and determining how the findings can affect any aspects of our operations (Ex. Marketing, Sales, Human Resource Management, etc)
• Helping us come up with design concepts or prototype designs for our website and mobile App using Adobe XD OR marketing or social media posts and banners with tools like Canva if you like to be creative
• Working with employees from other departments such as Finance, Graphics design, IT, Psychology, etc to work on specific tasks if needed
• Clearly and openly, communicating problems and solutions via Skype with the Managing Director

Primary Tasks 

• Data collection as well as the merging of datasets from various excel files or Google Sheets
• Ensuring the integrity of the data/information in MS Excel files by making sure there are no errors or mistakes in them

Other tasks for applicants who like more complex work:

• Conducting business research on selected topics of interests which can be related to any other field like economics, finance, marketing, social media, human resource, psychology, law and etc. depending on your major or specialization
• Analysing the data for your research and determining how the findings can affect any aspects of our operations (Ex. Marketing, Sales, Human Resource Management, etc)
• Helping us come up with design concepts or prototype designs for our website and mobile App using Adobe XD OR marketing or social media posts and banners with tools like Canva if you like to be creative
• Working with employees from other departments such as Finance, Graphics design, IT, Psychology, etc to work on specific tasks if needed
• Clearly and openly, communicating problems and solutions via Skype with the Managing Director

Primary Tasks 

• Data collection as well as the merging of datasets from various excel files or Google Sheets
• Ensuring the integrity of the data/information in MS Excel files by making sure there are no errors or mistakes in them

Other tasks for applicants who like more complex work:

• Conducting business research on selected topics of interests which can be related to any other field like economics, finance, marketing, social media, human resource, psychology, law and etc. depending on your major or specialization
• Analysing the data for your research and determining how the findings can affect any aspects of our operations (Ex. Marketing, Sales, Human Resource Management, etc)
• Helping us come up with design concepts or prototype designs for our website and mobile App using Adobe XD OR marketing or social media posts and banners with tools like Canva if you like to be creative
• Working with employees from other departments such as Finance, Graphics design, IT, Psychology, etc to work on specific tasks if needed
• Clearly and openly, communicating problems and solutions via Skype with the Managing Director

Responsibilities

• Customer service and relations is the primary contact for shoppers as soon as they step into the mall
• Handles all customers enquiries/complaints and passing them on to the appropriate department.
• Knowledgeable of mall’s services, facilities, stores / locations, promotional activities.
• Taking information from customers (eg. Filling up the log book for complaints, lost & found etc) and entering it in a database (where available)
• Making sure that the customer's experience is a positive one.
• Establish and maintain good relations with Retailers as well as entertain any complaints and passing them to the relevant departments
• Information dissemination to relevant departments on complaints and monitoring/follow-up of response/resolution of problems by departments.
• Facilitating customers with special needs.
• Assist Marketing & Leasing Department on promotions/events/launches/functions etc.
• Assist Marketing & Leasing Department and monitor promotions/events set-up and dismantling
• Assist Marketing & Leasing Department on conducting interviews with shoppers
• Assist Management to distribute circulars to tenants
• To carry out other duties and responsibilities which may be assigned by the superior from time to time.

Requirements

• Minimum SPM and preferably with related Diploma in Business/ Economics/ Communication/ Marketing or equivalent
• Minimum two (2) years’ experience in related field or Customer Service
• Good communication skills in English and Bahasa Malaysia
• Computer literate and proficient in Microsoft Office
• Ability to work under pressure and meet deadlines.
• Able to work on shifts, weekends and during night or early morning set-up for promotion space vendors, event organizers and VMD work (as and when required)
• Applicants must be willing to work in M3 Mall

• To come up with fully-thought out marketing/ advertising ideas that can be implemented from start to finish 
• To analyze and report on target audience insights, consumer trends, market analysis and marketing best practices to help build the best strategies possible
• Discussing and consolidating the data and findings you have to back up your marketing ideas with the managing director or business executive.
• Ensuring that the marketing plans and strategies appeal to the target audience members
• To design or create marketing materials such as videos, articles, banners, posters, emails and etc
• Developing creative briefs that detail how we meet objectives for all advertising and public-facing communications including print, social media, digital marketing, video assets and etc. 
• Researching and documenting the best ways to gather customer and market insights to determine what outreach strategies are needed to increase customer conversions if the Ad idea has been launched 
• Documenting how we track the impact and effectiveness of the current marketing plans put in place, analyzing them as well as finding ways to improve or optimize them accordingly
• Administrative work if needed: Collecting and checking the accuracy of data in Excel or Google Sheets

Responsibilities:

• Assist in the procurement process, including sourcing, negotiating, and purchasing materials and services needed for the company.
• Ensure that the organization acquires the necessary goods and services at the best possible value, while maintaining high standards of quality and efficiency.
• Identifying and selecting suppliers, negotiating contracts, managing purchase orders, and ensuring timely delivery of products and services.
• Prepare and process purchase orders, ensuring timely delivery of goods and services.
• Maintain accurate records of procurement activities, including contracts, supplier information, and inventory levels.
• Work closely with various departments to understand their procurement needs and ensure that all procurement activities comply with organizational policies and legal requirements. 
• Other duties as assigned by the Procurement Manager.

Requirements:

• Bachelor's degree in Business Administration or a related field.
• 1-2 years of experience in procurement or supply chain management.
• Strong negotiation and communication skills.
• Proficient in Microsoft Office Suite and procurement software.
• Ability to work collaboratively in a team environment.
• Strong analytical and problem-solving skills.
• Detail-oriented with excellent organizational abilities.