Total 6 transportation logistics job vacancies in bandar pinggiran subang

ROLE SUMMARY:

As our Contract Logistics Business Development Sr. Execuitve, you'll be at the forefront of our company's growth in the contract logistics field. Your job is all about creating opportunities, fostering client relationships, and tailoring logistics solutions to make our clients' supply chains run smoothly.

Main Responsibilities

Market Research and Analysis:

• Conduct thorough market research to identify industries, sectors, and potential clients that align with our contract logistics capabilities.
• Analyze market trends, customer demands, and competitive landscape to refine business development strategies.

Lead Generation and prospecting:

• Utilize a variety of channels, including networking, industry events, digital platforms, and referrals, to generate leads.
• Qualify leads and evaluate their potential for creating long-term partnerships.

Client Relationship Management:

• Build and maintain strong relationships with potential and existing clients.
• Understand clients' supply chain challenges and business objectives to offer suitable contract logistics solutions.

Solution Development:

• Collaborate closely with operational teams to design comprehensive logistics solutions that address clients' unique needs.
• Craft proposals, presentations, and pitches that showcase our capabilities and value proposition.

Negotiation and Contract Closure:

• Lead negotiations to establish mutually beneficial terms and contractual agreements.
• Ensure that contracts align with both client expectations and company capabilities.

Sales Strategy and Goal Setting:

• Develop and execute a strategic sales plan to achieve revenue targets and expand the company's contract logistics market share.
• Regularly review progress, adjust strategies, and take corrective actions as needed.

Collaboration and Coordination:

• Work closely with cross-functional teams, including operations, pricing, and customer service, to ensure seamless implementation of contracted services.
• Provide necessary information and insights to ensure successful project execution.

Market Intelligence:

• Stay informed about industry trends, emerging technologies, and regulatory changes that impact contract logistics.
• Use this knowledge to continuously enhance our service offerings and maintain a competitive edge.

Reporting and Documentation:

• Maintain accurate records of sales activities, client interactions, and project progress.
• Provide regular reports to management on sales performance, pipeline, and market insights.

Job Highlights

• Inhouse training and upskilling programs.
• Passionate, innovative and energetic work culture.
• Career development, advancement and growth potential.

角色總結：

作為我們的合約物流業務開發高級主管，您將處於我們公司在合約物流領域發展的最前沿。您的工作就是創造機會、培養客戶關係以及客製化物流解決方案，以使客戶的供應鏈順利運作。

主要職責

市場研究與分析：

• 進行徹底的市場研究，以確定與我們的合約物流能力相符的行業、部門和潛在客戶。
• 分析市場趨勢、顧客需求、競爭格局，制定業務發展策略。

潛在客戶開發與勘探：

• 利用各種管道（包括網路、行業活動、數位平台和推薦）來產生潛在客戶。
• 鑑定潛在客戶並評估他們建立長期合作關係的潛力。

客戶關係管理：

• 與潛在和現有客戶建立並維持牢固的關係。
• 了解客戶的供應鏈挑戰和業務目標，以提供合適的合約物流解決方案。

解決方案開發：

• 與營運團隊密切合作，設計滿足客戶獨特需求的全面物流解決方案。
• 精心製作提案、演示和推介，展示我們的能力和價值主張。

談判和合約結束：

• 領導談判以建立互惠互利的條款和合約協議。
• 確保合約符合客戶期望和公司能力。

銷售策略與目標設定：

• 制定並執行策略性銷售計劃，以實現收入目標並擴大公司的合約物流市場份額。
• 定期審查進度、調整策略並根據需要採取糾正措施。

協作與協調：

• 與跨職能團隊（包括營運、定價和客戶服務）密切合作，以確保合約服務的無縫實施。
• 提供必要的資訊和見解，以確保專案成功執行。

市場情報：

• 隨時了解影響合約物流的行業趨勢、新興技術和監管變化。
• 利用這些知識不斷增強我們的服務並保持競爭優勢。

報告和文件：

• 維護銷售活動、客戶互動和專案進度的準確記錄。
• 定期向管理層提供有關銷售業績、管道和市場洞察的報告。

工作亮點

• 內部培訓和技能提升計劃。
• 充滿熱情、創新、充滿活力的工作文化。
• 職業發展、進步和成長潛力。

ROLE SUMMARY:

As the Business Support Coordinator at ULD Logistics & Distribution Sdn Bhd, you will be responsible to execute and facilitate the daily operations of the company. You will be assisting to coordinate personnel and processes to achieve the effective communication, negotiation, customer-oriented approach and distribution of goods to ensure the smooth operations of a variety of channels aiming for maximum efficiency.

Main Responsibilities

Warehousing 

• Manages warehouse inventory and maintains database.
• Coordinates and schedules the movement of products throughout the warehouse including storage and shipment of finished product.
• Implements daily production and shipping plan, arranging for excess stock to be stored in warehouse
• Manages daily flow of finished products by modifying storage space assignments.
• Confirms availability of items to be shipped by verifying inventory records or conducting inventories of required items.
• Identifies and reports slow-moving product and with approval, arranges for the removal of the product.
• Documents all related activities and completes forms and reports.

Operations 

• Responsible for day-to-day coordination, execution and tracking of sea import and export. Communicate with carriers, terminals, customs brokers, truckers and oversea agents.
• Ensure all shipment documentations are compliant with customs rules and regulations.
• Establish and maintain effective relationships and communication with customer, clients, carriers, forwarders, customs etc. and ensure an impeccable service.
• Complete customs clearances and ensure full compliance to any relevant regulations.
• Manage documentation flows; This includes all operational transactions such as bills of lading (B/L), packing lists, commercial invoices and certificates of origin, licenses etc.
• Coordinate the collection/delivery processes and manage this until the final destination according to customers’ requirements.
• Handle customers’ inquiries, requests, and complaints related to delivery, billing statements preparations and validations.

Customer Service & Indoor Sales

• Communicating with customers, making outbound calls to potential customers, and following up on leads. Understanding customers' needs and identifying sales opportunities. 
• Answering potential customers' questions and sending additional information per email.
• Routing qualified opportunities to the appropriate sales executives for further development and closure.
• Other ad-hoc tasks, urgent duties and projects as well as assignments.

Job Highlights

• Inhouse training and upskilling programs.
• Passionate, innovative and energetic work culture.
• Career development, advancement and growth potential.

角色總結：

作為 ULD Logistics & Distribution Sdn Bhd 的業務支援協調員，您將負責執行和促進公司的日常營運。您將協助協調人員和流程，以實現有效的溝通、談判、以客戶為導向的方法和貨物分配，以確保各種管道的順利運作，以實現最大效率。

主要職責

倉儲

• 管理倉庫庫存並維護資料庫。
• 協調和安排整個倉庫的產品移動，包括成品的儲存和運輸。
• 執行日常生產和運輸計劃，安排多餘庫存存放在倉庫
• 透過修改儲存空間分配來管理成品的日常流程。
• 透過驗證庫存記錄或對所需物品進行盤點來確認要運送的物品的可用性。
• 識別並報告滯銷產品，並在獲得批准後安排移除該產品。
• 記錄所有相關活動並填寫表格和報告。

營運

• 負責海運進出口的日常協調、執行和追蹤。與承運人、碼頭、報關行、卡車司機和海外代理商溝通。
• 確保所有裝運文件均符合海關規則和規定。
• 與客戶、委託人、承運人、貨運代理、海關等建立並維持有效的關係和溝通，確保提供無可挑剔的服務。
• 完成清關並確保完全遵守任何相關法規。
• 管理文件流程；這包括所有營運交易，例如提單 (B/L)、裝箱單、商業發票和原產地證書、許可證等。
• 根據客戶的要求協調收集/交付流程並管理直至到達最終目的地。
• 處理客戶與交付、帳單準備和驗證相關的詢問、請求和投訴。

客戶服務和室內銷售

• 與客戶溝通，向潛在客戶撥打外線電話，並跟進線索。了解客戶的需求並識別銷售機會。
• 回答潛在客戶的問題並透過電子郵件發送附加資訊。
• 將合格的機會分配給適當的銷售主管，以進行進一步的開發和結束。
• 其他臨時任務、緊急職責和項目以及指派。

工作亮點

• 內部培訓和技能提升計劃。
• 充滿熱情、創新、充滿活力的工作文化。
• 職業發展、進步和成長潛力。

• Work with the Operations team to provide seamless and customer-focused solutions to support the achievement of business objectives.
• Process customer's orders/ inquiries timely and accurately.
• communicate discrepancies/ issues to Manager when necessary.
• Proactively alert 3PLs and customers in the event any service deviation from standard transport mapping.
• Responsible and familiarise with track and trace systems.
• Continuous update thtough communication channels on current status from 3PLs.
• Any other ad-hoc duties assigned by the Manager.

• Final year students in Supply Chain/ Transportation/ Logistics.
• Excellent command of written and spoken English.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office applications.

As part of Bollore Group, PRISM is an independent next generation 4PL company designed to meet the specific needs of customers in transforming their supply chain. PRISM has integrated offer of services and advice based on its robust expertise in Transport, Customs and digital solutions which can be customized and interfaced through its own 4PL management system or through reversible solutions available in the market. Globally, PRISM works with operational hubs in America, Europe, Asia and across its network centres of expertise in France and Switzerland. PRISM offers coverage across 3 time zones for 24/7 availability and greater customer proximity.

A central theme of its operational excellence approach, PRISM objectively selects the best supplies in the market, contribute to the freight purchasing strategy and provide end-to-end flow management, while seeking to optimize, time to market and reduce the carbon footprint of transport operations.

About the role

With growing customer accounts and demands in Aerospace, we are assembling a team of Customer Service Executives to deliver visibility, proactivity, optimization and high level of customer satisfaction to our major Aerospace account. Based in our Subang Jaya 4PL hub, the team of Customer Service Executives will be rostered in 4 shifts to ensure 24/7 availability to meet our customers' needs.

What you will be doing

Monitor Operational Workflow to Ensure a Full Supply Chain Visibility to the Customer

• Receive and control customer bookings according to the processes in place
• Check optimizations from Optimizer if applicable and propose consolidation options
• Assign customer booking to a selection of freight forwarding agents (3PL)
• Monitor shipments on regular basis (3PL shipment confirmation, milestones completion etc.)
• Drive corrective actions when required (missing event etc.)
• Monitor delays and deliveries events using the dedicated IT solutions (internal or external TMS, BI…)
• Alert the customer team proactively in case of deviation and propose backup solutions
• Communicate with internal (regional and overseas) and external organizations, ensuring all communications generated in the dedicated IT solution (chat, tasks etc.) are handled in a timely manner
• Create reports and analysis to give a consolidated vision of the flows for customer

Deliver Customer Satisfaction

• Manage and support order management to ensure the best possible service level
• Meet deadlines and ensure completion of customer service tasks within the expected time frames
• Ensure a consistent and proactive communication flow with the customer
• Act as a strong interface to resolve customer problems, manage troubleshooting and issue resolution
• Prioritize, resolve and/or escalate issues to secure customers' interest
• Represent Prism internally and externally
• Act as Single point of contact for the customer
• Identify and record savings (benefits tracking) delivered to the customers
• Provide expertise in transportation management
• Use of the technologies to be more efficient and work with the CBS

Contribute to improve Partners and Vendor performance

• Monitor the 3PLs service quality and give feedback to the Operation of Contract manager
• Monitor deployment and efficiency of new operational practices with the 3PLs
• Contribute to formalize the SOP
• Provide 1st level of support to the 3PL (operational inquiries, data matters etc.)
• Set up and monitor corrective action plans in agreement with the 4PL HUB manager

The successful candidate

• Experience in transport management / freight forwarding (air operations)
• Knowledge in flow management/control tower / IFF contract operations management / key accounts
• Knowledge in freight forwarding, AOG and oversize cargo will be an advantage
• Proficiency in MS Office applications
• Excellent command of written and spoken English
• Must be willing to work on a 24/7 rotational shift
• Customer centric mindset
• Strong problem solving skills
• Ability to work under pressure