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Join the change. Together, we’ll make history.
As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in.
About the role
Are you a finance professional with a passion for delivering exceptional results and working in a collaborative team environment? We have the perfect opportunity for you to make a significant impact as a Finance Analyst in our Trading & Origination team. You will be primarily responsible for delivering month end results and commentary, as well as supporting financial budgeting and forecasting.
What you’ll be doing
Reporting to the Senior Finance Manager, Trading, Reporting & Accounting you will:
About you
What you’ll bring to the table
We’d love to see your application by COB Wednesday 20 March 2024.
Please note - unsolicited resumes from agencies will not be accepted by AGL.
At AGL, we offer a wide range of benefits including:
*Benefits may change over time and vary based on location.
Inclusion at AGL
At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers
AGL is a Circle Back Initiative employer - we commit to respond to every applicant.
Job Family Group:
Finance and AccountingOfficial account of Jobstore.
Join the change. Together, we’ll make history.
As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in.
About the Role:
The Environmental Contracts Trader is responsible for the development and implementation of sophisticated and high-value contracts trading strategies aimed at maximising the value of AGL’s Renewable, Energy Efficiency and Carbon portfolios. The position involves decision making, analysis and supervision of the development of sophisticated computer models, dealing with risk, uncertainty and probability. Specific responsibilities include:
What you’ll be doing:
About You:
You will ideally have advanced analytical and conceptual skills that have developed through your experience in a trading or highly analytical career, where you have gained exposure to environmental schemes. You will be a problem solver who can operate and make decisions in a high pressure and ambiguous environment.
What you’ll bring to the table:
At AGL, we offer a wide range of benefits including:
*Benefits may change over time and vary based on role type and location.
We’d love to see your application, submitted by Friday 22nd March .
Inclusion at AGL
At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers
AGL is a Circle Back Initiative employer - we commit to respond to every applicant.
Job Family Group:
Energy Marketing and TradingOfficial account of Jobstore.
Join the change. Together, we’ll make history.
As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in.
About the role
Internally referred to as the Digital Channels Creative Specialist, you will support the delivery of innovative and industry-leading digital content across AGL’s owned and earned channels to build and enhance AGL’s brand in line with our corporate strategy. In addition, you will be responsible for delivering digital, graphic design, animation, and video content - with a primary focus on AGL’s corporate social media channels, LinkedIn and X.
What you’ll be doing
Reporting to the Senior Manager, Digital Channels you will:
About you
What you’ll bring to the table
Please note that this role requires occasional travel to various AGL sites across Australia, including NSW, South Australia and within Victoria.
We’d love to see your application by Sunday 24 March 2024.
As part of your application, please include a link on your CV to your portfolio which showcases your experience.
Please note - unsolicited resumes from agencies will not be accepted by AGL.
At AGL, we offer a wide range of benefits including:
*Benefits may change over time and vary based on location.
Inclusion at AGL
At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers
AGL is a Circle Back Initiative employer - we commit to respond to every applicant.
Job Family Group:
Digital MarketingOfficial account of Jobstore.
Join the change. Together, we’ll make history.
As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in.
About the Role
Role & Team Overview
The Senior Data Engineer role combines technical expertise with leadership responsibilities. This position involves leading a cross-functional agile delivery team within the Corporate Data Engineering team, ensuring alignment with current work practices, and driving innovation. Additionally, the role contributes to the design, build, and support of the Enterprise Data Platform.
What you’ll be doing
Advise, guide, and coach team members.
Provide technical advice and thought and innovation leadership that will inform data product design and business strategy and improve ways of working.
Collaborate with Data Engineers and Architects to design and implement large-scale analytics platforms, supporting the business in deploying effective data solutions.
Develop strong relationships with business stakeholders, including the business owner, to understand AGL’s strategy and be a trusted advisor and technology partner.
Technical Asset Ownership, Performance, and Security Management.
About you
Proficient in Azure DevOps (VSTS) for CI/CD provisioning, GitHub for source control, and Terraform for infrastructure provisioning.
Sound industry experience or similar role, with experience in data engineering leadership or leading data delivery teams.
Experience leading agile delivery teams and designing/building data platforms.
Strong SQL, data analysis, and ETL/ELT skills.
Experience with Azure/Microsoft cloud data platforms and exposure to Azure SQL, Azure Synapse, Databricks, Data Lake, Power BI, and Analysis Services.
Exposure to programming languages like Python and Scala is desirable.
Ability to develop stakeholder relationships and explain technical concepts to non-technical audiences.
Passion for leveraging new technologies to enable strategic outcomes and solve complex business problems.
We’d love to see your application, submitted by: Friday, March 22nd, 2024.
Inclusion at AGL
At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers
AGL is a Circle Back Initiative employer - we commit to respond to every applicant.
Job Family Group:
Information Technology - Internet-BasedOfficial account of Jobstore.
Join the change. Together, we’ll make history.
As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in.
About the Role
Reporting to the Performance Manager, a full time position is now available for a Dispute Resolution Specialist to join the team based in our Melbourne, Docklands head office.
The primary purpose of this role is to support the achievement of Customer Operations key objectives through best practice complaint management to deliver sustainable resolutions to complex and escalated complaints received within the Dispute Resolution Team with a key focus on telco.
This role will require you to work directly with customers and stakeholders to resolve complex and varied complaints and issues (including working directly with external parties such as Ombudsman bodies for Energy &/or Telecommunications and distributors).
Within this role you will also be required to proactively analyse complaint trends and root cause drivers to bring the voice of customer to life with the aim of identifying and delivering initiatives to improve business efficiency, enhance customer experience, reduce customer pain points and complaint cost to serve.
Key accountabilities of this role:
Timely and accurate resolution of Ombudsman complaints requiring investigation or internal escalated complaints. This is achieved through case management ownership, accountability for timely and high-quality investigation, negotiation and putting forward sustainable solutions.
Build and maintain strong working relationships with your Scheme counterparts by being the point of contact for your cases, ensuring the provision of full, detailed and quality investigation responses in agreed format, calling through to conciliators prior to case submissions to talk through the outcome of the investigation, the proposed resolution, and any further information requirements within SLAs.
Ensuring that investigations are compliant with the Ombudsman’s expectations and regulations and guidelines set out by either the Essential Services Commission, the Australian Energy Regulator for Energy or the Australian Communications and Media Authority for Telecommunications. All upgrades should be assessed for areas of improvement and compliance and challenged or fed back to the relevant business where appropriate.
Monitoring of ageing and upgrades to ensure work is being completed within defined SLAs, along with proactive intervention and escalation of cases that threaten to fall outside SLA to ensure that customer issues are resolved as quickly as possible.
Proactively engage and collaborate with key stakeholders to understand their business objectives; provide regular performance updates to and solicit regular feedback on performance.
Where required, provide subject matter expertise and input into AGL process forums, projects, user acceptance testing processes pertaining to your process area/s of expertise, or formally represent the Dispute Resolution team in process and system review forums as nominated with delegated decision-making authority in these forums on behalf of the Dispute Resolution Team.
Prompt escalation of distributor / wholesaler related issues and potential systemic issues to relevant functional areas. Ensuring risks and issues are flagged in the risk and issues registers.
Management of operational change resulting from system, regulatory and process updates and notifications
Qualifications, key skills and experience required:
Previous industry experience in Telco and complaints will be highly sought after
High level of customer service and complaint management experience
Ability to influence and negotiate outcomes Comprehensive written communication skills
Ability to provide key insights, and use data as the basis to tell a story
Accuracy and attention to detail, with high verbal communication skills
Ability to work autonomously with minimal supervision
What is in it for you:
Amazing discounts off your AGL Energy & Telecommunication accounts that you can share with your family and friends.
Hybrid working environment where you have the flexibility to work from home 2 days a week
A positive work environment where we support each other
Access to an additional week of recharge leave per year
Discounts off Gym Memberships, Health Insurance, and other wellness
Access to onsite facilities, bike rack, change rooms and onsite café
Access 20 weeks of paid parental leave for the primary carer
*Benefits may change over time and vary based on location.
Note: You must have unlimited, full working rights in Australia to Apply
Please ensure all applications are submitted with an updated Resume and Cover Letter by the closing date of: midnight Monday 18th March 2024
Inclusion at AGL
At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers
AGL is a Circle Back Initiative employer - we commit to respond to every applicant.
Job Family Group:
Finance and AccountingOfficial account of Jobstore.
Join the change. Together, we’ll make history.
As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in.
About the Role
Reporting to the Vendor and Strategic Initiatives Manager, a newly created position has become available on a full time basis for a Vendor Specialist to join the team in our Docklands head office.
The primary purpose of this role is to undertake analysis to seek, develop, and help implement Vendor onboarding and offboarding for the Contact Centres. They will also work with internal and external stakeholders to facilitate service provider support and related initiatives.
You will work closely with various teams and the wider Customer Service team to put a strong contractual governance for Vendors and holding them accountable including ensuring that they are delivering their KPIs/SLAs. You will work closely with Procurement and Legal for RFP process and assist your manager with legal and commercial negotiations and ensure the close coordination and ensuring the achievement of expected outcomes.
Key accountabilities of this role:
Engage with existing Vendors, internal and external stakeholders in establishing Contractual Governance including holding vendors accountable for their contractual obligations and promises made during the RFP Stage
Ensuring all change requests are up to date and formally documented with vendors
Assessing the performance of vendors in line with agreed KPIs/SLAs
Supporting leadership in running and analysis of RFPs, comparing BAFOs and creating business case to finalise the RFP recommendations
Assisting with Negotiating contracts with suppliers
Ensuring vendor compliance with AGL's policies and standards
Managing vendor billing and disbursements
Onboarding and Offboarding of Vendors including coordination with procurement, legal and business teams
Analyse and undertaking in-depth investigations to help define business problems by gathering technical and non-technical information.
Conduct research and analysis to identify market best practices, evaluate potential impacts and shape these opportunities to execution with the aim to contribute to the long-term value of the business including finding opportunities to incorporate those in vendor contracts.
Perform an end-to-end impact analysis of pre-change implementation and perform post implementation reviews of vendor onboarding and offboarding.
Contributing to the development of a framework to enable the effective implementation of change within the Contact Centres and across business as required both onshore and offshore
Use a range of systems and databases to gather information and provide valuable insights.
Qualifications, key skills and experience required:
Expertise in vendor management, particularly in the telecommunications or energy sector.
Skilled in analysing processes, identifying root causes, and driving solutions.
Ability to provide key insights, and use data as the basis to tell a story
Strong Negotiation skills.
Written and verbal communication: The ability to prepare and present on initiatives.
Problem solving skills and ability to define a problem and come up with potential solutions
Critical thinking – Will need to provide solutions inline with business strategy.
Strong organizational skills- Will need to be able to manage multiple initiatives and documentation of discussions.
Ability to plan at a strategic and operational level.
Ability to collate and present meaningful reports at a strategic management level and at an operational level.
Proficient in Microsoft office Tools.
Coordination Skills to ensure timely execution of various actions with internal and external stakeholders.
What is in it for you:
Amazing discounts off your AGL Energy & Telecommunication accounts that you can share with your family and friends.
Hybrid working environment where you have the flexibility to work from home 2 days a week
A positive work environment where we support each other
Access to an additional week of recharge leave per year
Discounts off Gym Memberships, Health Insurance, and other wellness
Access to onsite facilities, bike rack, change rooms and onsite café
Access 20 weeks of paid parental leave for the primary carer
*Benefits may change over time and vary based on location.
Note: You must have unlimited, full working rights in Australia to Apply
Please ensure all applications are submitted with an updated resume by the closing date of: midnight Thursday 21st March 2024
Inclusion at AGL
At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers
AGL is a Circle Back Initiative employer - we commit to respond to every applicant.
Job Family Group:
Business and Organization Analysis ManagementOfficial account of Jobstore.
Join the change. Together, we’ll make history.
As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in.
About the Role
Reporting to the Credit Affordability and Integrity Manager, internal movement has created full time positions in our Melbourne, Docklands head office for 2 Credit Functional Analysts to join the team.
This role sits within the Credit Affordability and Integrity team whose responsibilities include, (but are not limited to), ownership of the following core functions:
Internal and external audits
Compliance uplift
Response to external regulator/government notices or information requests
Investigation, resolution, and minimization of wrongful disconnections
Complaint reduction
Incident management
Mandatory government energy efficiency schemes
The Credit Affordability and Integrity team within the Credit & Affordability business unit has functional and strategic responsibility for ensuring AGL’s consumer credit management processes are compliant with relevant internal, regulatory, and legislative frameworks whilst balancing the need to keep overdue accounts to a reasonably low level, prevent bad debts, whilst contributing to the enrichment of our customer's experience with AGL..
What you’ll be doing:
Operational Excellence:
Analyse incidents and trends to identify improvement opportunities.
Reduce wrongful disconnections through credit control analysis.
Provide expert support for inquiries and complaints.
Improve consumer debt performance.
Drive debt performance initiatives.
Contribute to Credit & Affordability targets.
Innovate credit processes and manage system changes.
Compliance & Risk Management:
Ensure compliance of credit management processes.
Reduce Wrongful Disconnections and compliance breaches.
Deliver timely regulatory performance reporting.
Respond to compliance notices and audits promptly.
Collaborate with Credit operations to address performance incidents.
Minimize customer complaints.
Gather insights for debt recovery and compliance improvements.
Continuous Improvement:
Resolve process issues for collection effectiveness and compliance.
Monitor and correct system process performance.
Manage change activities and ensure compliance.
Anticipate and address risks during planning.
Implement industry best practices for improvement.
Identify and implement cost-effective process improvements.
Customer, People & Relationships:
Uphold AGL Values and foster diversity.
Prioritize health, safety, and environmental standards.
Build effective business relationships.
Enhance team engagement.
Manage frontline issues and improvements.
Improve Credit complaints and customer experience metrics.
Qualifications, key skills and experience required:
Proficient in regulatory guidelines and the energy industry.
Expertise in credit management and collections, particularly in the energy sector.
Skilled in analysing processes, identifying root causes, and driving solutions.
Ability to provide key insights, and use data as the basis to tell a story
Strong analytical and reporting abilities with keen attention to detail.
Excellent written and verbal communication skills.
Proven experience as a business/operational analyst in similar industries.
Accuracy and attention to detail, with high verbal communication skills
Demonstrated success in delivering operational changes.
Familiarity with process management and understanding of business drivers, especially in utilities.
Experience in project and/or change management.
What is in it for you:
Amazing discounts off your AGL Energy & Telecommunication accounts that you can share with your family and friends.
Hybrid working environment where you have the flexibility to work from home 2 days a week
A positive work environment where we support each other
Access to an additional week of recharge leave per year
Discounts off Gym Memberships, Health Insurance, and other wellness
Access to onsite facilities, bike rack, change rooms and onsite café
Access 20 weeks of paid parental leave for the primary carer
*Benefits may change over time and vary based on location.
Note: You must have unlimited, full working rights in Australia to Apply
Please ensure all applications are submitted with an updated Resume by the closing date of: midnight Monday 18th March 2024
Inclusion at AGL
At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers
AGL is a Circle Back Initiative employer - we commit to respond to every applicant.
Job Family Group:
CreditOfficial account of Jobstore.
Join the change. Together, we’ll make history.
As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in.
About the Role
Role & Team Overview
We have an exciting Business Analyst role in our Operations and Corporate Technology space. You will be responsible for working within the Ops Architecture & Delivery team to deliver value to Australia’s largest energy provider. You will contribute to ‘keeping the lights on’ and be a part of a dynamic team, with a flexible working environment, as we implement technologies transition for Australia’s energy future.
The role ensures the development of business solutions, process mapping, requirements gathering, operational support guides and project and architecture assistance to enable project/s to be successful.
What you’ll be doing
Requirements gathering, business and Service Support Guide development, process mapping & documenting processes.
Participate in the delivery of various approved business solutions.
Ensure business solutions are fit for purpose and align to technology standards/guidelines.
Assist the transition of business solutions into production.
Data analysis to identify improvement opportunities and prepare & present dashboards & reports.
About you
Demonstrated experience working within teams and delivery functions.
Demonstrated analytical, problem solving and investigatory skills.
Requirements gathering, process mapping and good documentation skills.
Interpersonal and stakeholder management skills and the ability to work within constraints.
Experience with Power BI and other Reporting platforms would be advantageous.
We’d love to see your application, submitted by: Monday March 18th, 2024.
Inclusion at AGL
At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers
AGL is a Circle Back Initiative employer - we commit to respond to every applicant.
Job Family Group:
Business and Organization Analysis ManagementOfficial account of Jobstore.
Join the change. Together, we’ll make history.
As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in.
About the role:
The Telco Product and Proposition team is focused on developing and managing AGL and Southern Phone’s portfolio of telco products in support of the broader AGL customer markets strategy.
As the Telco Proposition Manager, you'll oversee sales enablement programs for mobile, NBN, and Voice. Your focus will be on driving profitable customer growth, by increasing acquisition and reducing churn, as well as enhancing cross-selling for a better retailer experience.
The position seeks an experienced professional skilled in fostering stakeholder relationships and achieving results at a senior level. This individual must be self-driven, able to work independently, and proficient in collaborating with various stakeholders. A thorough understanding of the telecommunications sector would be advantageous but not compulsory.
What you'll do:
Define and communicate value propositions for mobile, NBN, and voice products.
Lead targeted initiatives to improve product performance, aligned with AGL's strategy and aimed at enhancing customer value and revenue metrics.
Collaborate with stakeholders to gather insights, identify customer segments, and inform decision-making.
Contribute to managing AGL's telco categories, identifying growth opportunities and prioritizing activities.
Coordinate cross-functional teams to ensure timely delivery of go-to-market initiatives.
Set clear objectives and goals for each initiative and oversee key ceremonies and testing activities.
About you:
Demonstrated experience in Product Management, GTM Management or Proposition Management.
Hold a strong passion for customers and ensuring they are the centre of everything you do.
Previous telecommunications experience – preferred not compulsory.
Strong leadership, stakeholder management and influencing skills, with experience leading cross functional teams.
Ability to understand the legal and regulatory framework In the telecommunications industry.
Experience with JIRA and confluence – Desirable.
At AGL, we offer a wide range of benefits including:
Flexible working options including hybrid work.
Discounts on energy, telcos and solar plans.
Participate in Energise - our reward & recognition program.
Access 20 weeks of paid parental leave for the primary carer.
Access to an additional week of recharge leave per year.
Play an active role in our diversity & inclusion initiatives.
Novated leasing and Electric Vehicle subscriptions.
Access to study assistance, AGL’s share purchase plan and insurance deals.
*Benefits may change over time and vary based on role type and location.
We'd like to see your application submitted by: March 21st 2024
Inclusion at AGL
At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers
AGL is a Circle Back Initiative employer - we commit to respond to every applicant.
Job Family Group:
MarketingOfficial account of Jobstore.
Join the change. Together, we’ll make history.
As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in.
As the Lead Engineer – Gas and Battery Storage in the Integrated Energy Team, you'll be at the forefront of this renewable energy revolution and be responsible for leading engineers to support the battery storage assets and gas flexible generation assets. You will be providing discipline-based asset management expertise to ensure asset risks are identified and effectively managed, compliance with statutory and regulatory obligations, and the upkeep of asset plans to maximise asset performance of over asset life cycles.
Join us in our quest to transform the energy landscape and be part of a team that's all about sustainability and renewable energy innovation.
What you’ll be doing:
Developing and maintaining Renewables Asset Management Plans aligned with Asset Management Strategies and the requirements of the business procedures in accordance with ISO 55000.
Reviewing asset risks and implementing effective risk management plans with control measures to mitigate risks and ensuring compliance with AGL Asset Management Standards and systems are proactively maintained.
Sponsoring and conducting asset related investigations including formal Root Cause Analysis investigations and acting as a point of reference and technical approving authority for managing changes in assets.
Proactively undertaking asset related reviews and testing to ensure compliance with licence obligations.
Maintaining effective working relationships with Regulatory Agencies by responding in a timely manner to issues with the National Electricity Market (NEM).
Developing and coaching a small team to ensure core competencies are developed and maintained.
Leading the way in embedding and delivering to the renewable’s leadership team strategy and expectations.
Ensuring that all Health, Safety and Environment Systems and goals are communicated and adhered to while meeting AGL’s policies and standards for HSE management.
What you’ll bring:
Tertiary qualifications preferably in Electrical Engineering as well as a Chartered Professional Engineer with previous power generation experience and an understanding of the NEM and current regulatory environment preferred.
A strong understanding of asset management principles supported by a qualification in ISO55001 is highly desired coupled with both financial and risk management.
Experience in effective team leadership including, management skills, coaching, mentoring and strong technical leadership.
Strong commercial acumen, business planning, change management and process improvement skills as well as analytical and conceptual skills for the effective delivery of projects and contract management.
Proven interpersonal skills with high quality written and verbal communication skills that can be used across all levels of internal and external stakeholders.
#LI-AM1 #LI-Hybrid
Inclusion at AGL
At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers
AGL is a Circle Back Initiative employer - we commit to respond to every applicant.
Job Family Group:
EngineeringOfficial account of Jobstore.
Join the change. Together, we’ll make history.
As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in.
As the Risk and Compliance Advisor within the Perth Energy team, you will oversee risk and compliance requirements and be a subject matter expert on WA regulatory requirements applicable to Perth Energy.
Join us in our quest to transform the energy landscape and be part of a team that's all about securing AGL’s assets, whilst keeping our people and operations safe.
What you’ll be doing:
Providing relevant, strategic and actionable regulatory advice to the Perth Energy business units operating in a highly complex regulatory and compliance environment.
Providing advice and recommendations that are solution orientated and look to maximise business outcomes and supports strategic objectives as well as promoting an effective compliance culture within the business through strong stakeholder networks and proactive support.
Managing investigations and requests for information by regulatory bodies, as well as researching and critically evaluating options when presented with complex regulatory problems.
Driving the identification, investigation and resolution of compliance incidents and issues
Enhancing and delivering an ongoing education program as a preventative control for compliance which includes delivering relevant, useable and tailored education sessions to obligation and control owners, to uplift understanding of key obligations and controls.
What you’ll bring:
Proven experience within a regulatory or compliance role as well as knowledge of WA energy legislation.
Ability to work with ambiguity in a complex environment.
A commercial and strategic attitude towards ensuring regulatory compliance.
Awareness of best practice developments in regulatory compliance and the ability to drive implementation where appropriate including demonstrated knowledge to help shape and implement future initiatives.
Excellent presentation, communication (verbal and written) and negotiation skills as well as demonstrated experience of working collaboratively with stakeholders at all levels of business.
#LI-AM1 #LI-Hybrid
Inclusion at AGL
At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers
AGL is a Circle Back Initiative employer - we commit to respond to every applicant.
Job Family Group:
Quality Assurance - GroupOfficial account of Jobstore.
Join the change. Together, we’ll make history.
As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in.
About the Role
Role & Team Overview
This role aims to deliver comprehensive technology solutions for business opportunities. The role, along with the team, blends business and technical expertise to select and design solutions that advance Integrated Energy's strategic goals. This role would be working within an architecture group on AGL’s Virtual Power Plant (VPP), an exciting and innovative solution formed by a distributed set of connected solar batteries (and other asset types). As part of the role, there would also be involvement in and exposure to the technology that supports AGL’s wholesale energy trading operation.
The Architecture team provides thought leadership to identify opportunities for transforming a business capability. We take a structured approach to understand business problems, identify synergies, and create a compelling case for change to invest in technology platforms to provide cost-effective, flexible, and fit-for-purpose solutions. We combine in-depth knowledge of the energy industry – in particular Distributed Energy and Energy Trading, along with deep technical expertise in Azure cloud-native solutions.
What you’ll be doing
Designing solutions for various components within the Integrated Energy Technology landscape.
Ensuring high-quality delivery of solutions for expected business outcomes.
Implementing solutions correctly and effectively, setting standards and reviewing designs.
Assessing estimates and solutions from partners and third parties.
Aligning solutions with business strategy and best practices.
Contributing to architecture forums and developing standards.
Driving continuous improvement and suggesting enhancements.
About you
Proven expertise in solution design and architecture.
Desirable experience in Wholesale Energy Trading solutions and/or Distributed Energy Resources.
Demonstrated success in designing and implementing high-quality enterprise solutions.
Advanced proficiency in MS Azure, encompassing system integration, APIs, and data, with a profound understanding of their enterprise-wide implementation and their role in enhancing delivery efficiency and customer outcomes.
Highly desirable familiarity and experience with Azure Data Explorer.
Proficiency in modern software development practices, including microservices and continuous delivery.
We’d love to see your application, submitted by: Sunday March 17th, 2024.
Inclusion at AGL
At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers
AGL is a Circle Back Initiative employer - we commit to respond to every applicant.
Job Family Group:
Information Technology - Internet-BasedOfficial account of Jobstore.
Join the change. Together, we’ll make history.
As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in.
About the role:
Are you ready to be part of a dynamic team dedicated to forging a sustainable future for Australians while excelling in one of the nation's most competitive markets? We're on the lookout for an experienced Senior Marketer to spearhead our bold initiatives to drive business performance and growth. If you're a visionary leader with a data-driven approach and a knack for empowering teams to achieve greatness, your search ends here.
This role isn't just a job, it's an opportunity to make a tangible difference, collaborating with like-minded professionals who share your passion for creating a sustainable tomorrow.
The Head of Marketing leads a multifaceted role, overseeing team leadership, strategy execution, and budget management. Working alongside the team your primary focus will be on growth strategies, managing marketing communications, whilst driving engagement and loyalty programs. Beyond this, you'll be at the helm of media planning, streamlining operations, and fostering cross-departmental collaboration to craft seamless, integrated campaigns.
Key Accountabilities:
Lead the marketing team to cultivate high performance and engagement.
Achieve commercial targets in line with the marketing strategy.
Coordinate retention and acquisition strategies for growth across consumer and SME segments.
Develop comprehensive customer value propositions.
Create and execute the marketing technology suite roadmap.
Manage and optimise campaign platforms within AGL’s Martech stack.
Streamline cross-functional teams to meet acquisition and customer value targets.
Identify opportunities for data-driven decision-making and predictive analytics.
Execute customer engagement and loyalty programs to meet portfolio value targets.
Provide marketing support to C&I and E&I teams and related entities.
About you:
Demonstrated leadership in managing large marketing teams, fostering high performance and engagement.
Proven success in achieving strong results within competitive markets.
Proficient in crafting customer value propositions and innovating offers.
Skilled in navigating complex regulatory and legal landscapes, with expertise in engaging external stakeholders.
Experienced in a large, complex listed customer-facing organisations, with the ability to navigate corporate environments effectively.
Track record of leadership in marketing automation and decision-making.
Familiarity with big data, predictive analysis, and AI, with the ability to communicate and leverage their potential effectively.
At AGL, we offer a wide range of benefits including:
Flexible working options including hybrid work.
Discounts on energy, telcos and solar plans.
Participate in Energise - our reward & recognition program.
Access 20 weeks of paid parental leave for the primary carer.
Access to an additional week of recharge leave per year.
Play an active role in our diversity & inclusion initiatives.
Novated leasing and Electric Vehicle subscriptions.
Access to study assistance, AGL’s share purchase plan and insurance deals.
*Benefits may change over time and vary based on role type and location.
Join us in our mission to drive change and shape a brighter future.
We’d love to see your application, submitted by: 24th March 2024
Inclusion at AGL
At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers
AGL is a Circle Back Initiative employer - we commit to respond to every applicant.
Job Family Group:
MarketingOfficial account of Jobstore.
Join the change. Together, we’ll make history.
As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in.
About SPC
Southern Phone Company (An AGL owned subsidiary) is a regional success story, a business that is growing and looking for local talent to connect with our local customers.
As one of the largest providers of fixed line, mobile and Internet communications services in regional Australia we are looking for passionate people to deliver new and innovative experiences to our customers.
When our team talk about why they love working at Southern Phone, they talk about the great people they work with. We not only focus on customer love, but make sure our people feel loved as well.
Our people are core to our success and everything we do is driven by our four key values, with customer love being at the centre of everything we do.
About the Role
The Service Desk Advisor is primarily responsible for being the first point of contact for all staff and external managed clients. You will cover a wide variety of incidents and requests across a vast array of technologies which will always keep you on your toes and see you never stop learning and building skills and knowledge.
As part of the helpdesk team, you will be required to assist in maintaining Southern Phones Asset Management & Knowledge Base systems. Every day sees you bringing your exceptional customer service and time management skills to always stay on top of incoming requests whilst meeting SLA requirements.
This position gives you the ability to troubleshoot many different technology areas including but not limited to the following:
End User devices (Desktop, Laptop, Mobile)
Servers (virtual & physical)
Networking (router, Switch, AP)
Voice (multiple platforms)
The career possibilities are endless with this position being the first step in what can be a fruitful career.
What you’ll be doing:
Be customer facing, engaging directly with all colleagues. This role will be required to translate novel and complex concepts into language that can be understood by business stakeholders.
Provide simple solutions to complex situations
Be a strong team player with the ability to communicate and collaborate effectively in a geographically disperse working environment.
Effectively operate and promote a ‘Continuous Improvement’ philosophy
Work to tight deadlines to meet the demands of role, service and projects
Plan and prioritise work while responding flexibly to rapidly changing priorities
Provide ownership of service affecting issues through to resolution
Work with others to improve systems and processes that block collaboration, connects people, ideas, processes and issues, sets an example by sharing resources, knowledge, ideas and skills across the organisation, builds helpful, productive relationships across both the business and with external third parties and clients
About You
This is a unique opportunity to join a high performing team of people with excellent technical knowledge.
What you’ll bring to the table:
Previous experience in an IT support role
Sound knowledge of and experience in supporting Windows operating systems and Microsoft Office applications in a Corporate Environment.
Understanding of LAN / WAN environments & VoIP
Available to be on-call as part of a roster
Ability to diagnose and resolve technical issues
Ability to run diagnostic programs and utilise diagnostic systems to assist in problem solving
Exceptional customer service skills
Demonstrated skills in problem solving
To apply you must have unlimited, full permanent working rights in Australia.
We’d love to see your application, submitted by this date: 17th March 2023
Please note - unsolicited resumes from agencies will not be accepted by AGL
Inclusion at AGL
At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers
AGL is a Circle Back Initiative employer - we commit to respond to every applicant.
Job Family Group:
Call CentreOfficial account of Jobstore.
Join the change. Together, we’ll make history.
As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in.
About the role
A newly created Internal Communications / Content role has become available within our Communications team here at AGL.
You will play an important role in supporting employee communications for AGL’s operational business (Integrated Energy) as well as corporate functions such as Technology and Health, Safety and Wellbeing (HSE), ultimately enhancing employee engagement.
This is a full time or part time (4 days a week) position, based in either Melbourne or Adelaide (Torrens Island).
What you’ll be doing
Reporting to the Senior Manager, Corporate Communications you will:
About you
What you’ll bring to the table
We’d love to see your application by COB Monday 18 March 2024.
Please note - unsolicited resumes from agencies will not be accepted by AGL.
At AGL, we offer a wide range of benefits including:
*Benefits may change over time and vary based on role type and location.
Inclusion at AGL
At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers
AGL is a Circle Back Initiative employer - we commit to respond to every applicant.
Job Family Group:
Corporate AffairsOfficial account of Jobstore.
If you don't have a Australian citizenship, but are living in Australia or if you are planning to move to Australia and are looking for jobs that can sponsor you, it is up to each individual employer on how it handles international candidates.
Have you tried following up? If you did not follow up with an email or phone call, how do you determine if the company received your job application? Enquire where they are in the review process and and then ask if they received your submission. While it would be great to receive a response from the company, sometimes it doesn’t happen. Take the initiative to follow to ensure your application has been received.
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