Total 18 medical officer job vacancies in Subang Jaya

Training:

• Take responsibility for the physiotherapy portfolio, ensuring comprehensive management and delivery.
• Provide customer-focused training, product education, product demonstrations, mentoring, and support services.
• Assist the sales team with in-clinic product demonstrations.
• Establish, develop, and maintain positive business and customer relationships.
• Ensure accurate and efficient arrangements for product detailing and demonstrations during exhibitions.
• Manage, report, and follow up with healthcare professionals (HCPs) on any product quality complaints or adverse events with the relevant department.
• Stay updated with the latest knowledge on aesthetic principles and beauty concepts.

Internal Training:

• Drive training initiatives and identify suitable training solutions for internal team members.
• Enhance the performance of trainers through ongoing development.
• Plan and conduct sales team training sessions to improve their knowledge of competitor products, company offerings, scientific reviews, and objection-handling techniques.

Physiotherapy Portfolio:

• Stay informed and updated on the latest developments in the physiotherapy portfolio.
• Assess patients' physical conditions and provide appropriate evaluations.
• Formulate treatment plans tailored to patients' conditions and needs.
• Plan and organize physiotherapy and fitness programs to improve patient outcomes.
• Stay current with new physiotherapy technologies and techniques.
• Comply with government regulations related to physiotherapy practices.

Requirements:

• Degree in physiotherapy.
• Experience working as a physiotherapist.
• Good interpersonal skills.
• The ability to build and maintain rapport with customers
• Teamwork skills.
• Administration skills.
• Agile and patience.

Job Title:

a) Senior Product Specialist - Medical Laboratory Technology

b) Junior Sales Executive - Medical Laboratory Technology

c) Senior Product Specialist - Orthopedic

d) Junior Sales Executive - Orthopedic

a) Medical Laboratory Technology Sales Representative

Key Responsibilities:

• Execute sales strategies and action plans to achieve sales targets.
• Build, develop, and maintain professional relationships with customers.
• Partner with customers to understand their business needs and objectives.
• Effectively communicate the value proposition through proposals and presentations.
• Organize and conduct Continuous Medical Education (CME) events, programs, and workshops.
• Develop and maintain relationships with new and existing clients.
• Undertake assigned ad-hoc functions and related duties as specified by the company.
• Prepare sales reports, forecasts, and market analysis for management.

Ideal Candidates:

• Lap Technician, Pharmacist, Nurses, Medical Officers, or anyone interested in sales & marketing in healthcare product.

b) Orthopedic Sales Representative

Key Responsibilities:

• Develop and maintain strong relationships with healthcare professionals, including orthopedic surgeons, hospital staff, and purchasing departments.
• Effectively promote and sell a portfolio of orthopedic medical devices to meet and exceed sales targets.
• Provide product education and training to healthcare providers and hospital staff.
• Identify and pursue new business opportunities within the orthopedic market.
• Conduct product demonstrations, presentations, and support clinical use in healthcare settings.
• Stay updated on industry trends, competitor activities, and market developments.
• Prepare sales reports, forecasts, and market analysis for management.

Requirements :

• Proven sales experience. Fresh graduates or individuals with a nursing background interested in medical sales (Pharmaceutical/Medical Devices) are encouraged to apply.
• Preferably with experience in medical laboratory technology for the Medical Laboratory Technology Sales Representative role.
• Operating Theatre (OT) experience is required for the Orthopedic Sales Representative position.
• A good understanding of the healthcare market and related procedures.
• Effective verbal and written communication skills.
• Ability to conduct face-to-face presentations with customers.
• Ability to establish and maintain effective working relationships with coworkers, managers, and clients.
• Must possess own transport and be willing to travel to outstation locations periodically.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Medical insurance (upon confirmation)
• Personal leave
• Paid training and development

訓練：

• 負責物理治療組合，確保全面的管理和實施。
• 提供以客戶為中心的培訓、產品教育、產品展示、指導和支援服務。
• 協助銷售團隊進行臨床產品展示。
• 建立、發展和維持積極的業務和客戶關係。
• 確保展會期間準確且有效率地安排產品細節和演示。
• 向相關部門管理、報告和跟進醫療保健專業人員 (HCP) 的任何產品品質投訴或不良事件。
• 隨時了解有關美學原理和美容概念的最新知識。

內部培訓：

• 推動培訓計劃並為內部團隊成員確定合適的培訓解決方案。
• 透過持續發展提高培訓師的績效。
• 規劃和進行銷售團隊培訓課程，以提高他們對競爭對手產品、公司產品、科學審查和異議處理技術的了解。

物理治療組合：

• 隨時了解物理治療產品組合的最新動態。
• 評估患者的身體狀況並提供適當的評估。
• 根據患者的情況和需求制定治療計劃。
• 規劃和組織物理治療和健身計劃，以改善患者的治療效果。
• 隨時了解新的物理治療技術和技巧。
• 遵守與物理治療實務相關的政府法規。

要求：

• 物理治療學位。
• 擁有擔任物理治療師的經驗。
• 良好的人際溝通能力。
• 與客戶建立和維持融洽關係的能力
• 團隊合作能力。
• 管理技能。
• 敏捷且有耐心。

A results-oriented IT Administrator and Data Security Officer is responsible for managing the organization's IT infrastructure and safeguarding its data assets. the role involves supervising the IT department, upgrading hardware and software, troubleshooting issues, and maintaining efficient network and server operations. they ensure the optimization of IT infrastructure performance to enhance system efficiency across the company. Additionally, implement robust data security measures, including encryption and access controls, conduct risk assessments, and address vulnerabilities to prevent breaches. The position requires ensuring compliance with regulations like GDPR or HIPAA, training staff on IT and cybersecurity best practices, and responding effectively to security incidents. This dual role fosters a secure, efficient, and resilient IT environment that supports organizational goals.

Specific Responsibilities:

• Monitoring and maintaining networks and inventory lists for both software and hardware
• Monitor and maintain tech refresh plans for both software and hardware
• Upgrading, installing and configuring new hardware and software to meet company objectives.
• Implementing security protocols and procedures to prevent potential threats.
• Creating user accounts and maintain access contro based on principle of least privilege
• Maintain information and cyber security hygiene for all systems
• Performing diagnostic tests and debugging procedures to optimize computer systems.
• Documenting processes, as well as backing up and archiving data.
• Developing data retrieval and recovery procedures.
• Designing and implementing efficient end-user feedback and error reporting systems.
• Keeping up to date with advancements and best practices in IT administration.
• Creating email & WECARE for new hire.
• Update and maintaining the L&D Portal.
• Coordinate with provider for maintenance and system issue (3CX, Unifi, EntryPass, WeCare, etc)
• On call and standby for any system maintenance or disruptions in the office, including after office hours, on weekends, and on public holidays.
• Ad Hoc Task

Perks & Benefits

• Casual dress code
• Regular team activities
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Paid training and development

以結果為導向的 IT 管理員和資料安全官負責管理組織的 IT 基礎架構並保護其資料資產。該角色包括監督 IT 部門、升級硬體和軟體、解決問題以及維護高效的網路和伺服器營運。他們確保 IT 基礎設施效能的最佳化，以提高整個公司的系統效率。此外，實施強大的資料安全措施，包括加密和存取控制、進行風險評估並解決漏洞以防止洩漏。該職位需要確保遵守 GDPR 或 HIPAA 等法規，對員工進行 IT 和網路安全最佳實踐培訓，並有效回應安全事件。這種雙重角色創造了一個安全、高效、有彈性的 IT 環境來支援組織目標。

具體職責：

• 監控和維護軟體和硬體的網路和庫存列表
• 監控和維護軟體和硬體的技術更新計劃
• 升級、安裝和配置新的硬體和軟體，以滿足公司目標。
• 實施安全協議和程序以防止潛在威脅。
• 基於最小權限原則建立使用者帳戶並維護存取控制
• 維護所有系統的資訊和網路安全衛生
• 執行診斷測試和調試程序以優化電腦系統。
• 記錄流程以及備份和歸檔資料。
• 開發資料檢索和復原程序。
• 設計和實施高效的最終用戶回饋和錯誤報告系統。
• 隨時了解 IT 管理的最新進展和最佳實務。
• 為新員工創建電子郵件和我們關心。
• 更新和維護 L&D 入口網站。
• 與提供者協調維護和系統問題（3CX、Unifi、EntryPass、WeCare 等）
• 隨時待命，應對辦公室內的任何系統維護或中斷，包括下班時間、週末和公共假期。
• 臨時任務

津貼和福利

• 休閒著裝要求
• 定期團隊活動
• 醫療保險
• 事假
• 開放文化
• 個人發展機會
• 有薪培訓和發展

•Position Title: Administration Support Officer/Executive.

•Salary: RM 3000-4000.

•Job/Vacancy Location: Klang Valley (Petaling Jaya; KL city center;Bandar Bukit Jalil.

Introduction

Chrisjac is an established recruitment firm, servicing corporate clients in Malaysia for three decades in staffing industry. As part of providing value-added recruitment services, Chrisjac is working in collaboration with the management of the companies to seek capable Malaysians to fill administrative support roles within the Klang Valley.

About the job/Role

The vacancies available are full-time permanent positions. 

The role is primarily office based where the incumbents (job holders) will be responsible for providing administrative support role to the overall business operation activities. The role is challenging as you will handle a variety of responsibilities ranging from generating documents to attending to customer requests. The job would suite a matured outgoing person who enjoys a highly diverse work environment, can easily handle a variety and wide range of office activities.

Job Requirements/Candidate profile

The successful candidates should fulfill the following criteria/requirements:

•Malaysians who are energetic and enthusiastic person age between 23 to 40.

•Possess minimum qualification: Diploma qualification in Business or any other disciplines.

•Strong verbal and written communication skills, especially able to communication in fluent English; plus conversant in BM and Mandarin.

•Intermediate computer skills, including MS Office and Internets applications.

If you are interested in any of these jobs located at area that is convenient to you, please apply by forwarding your resume via our E-mail at: jobs@chrisjac.com.my

HOW TO APPLY

Interested candidates are hereby invited to apply by forwarding a copy of your up-to-date resume for our review. You may choose to apply online through JOBSTORE by clicking the Apply button to submit your application. Alternative, candidates may forward their resume directly to us at CHRISJAC via our E-mail at jobs@chrisjac.com.my

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

•職位名稱：行政支援官員/執行官。

•薪水：RM 3000-4000。

•工作/空缺地點：巴生谷（八打靈再也；吉隆坡市中心；Bandar Bukit Jalil。

介紹

Chrisjac 是一家成熟的招聘公司，在人力資源行業為馬來西亞的企業客戶提供服務已有三十年。作為提供增值招聘服務的一部分，Chrisjac 正在與公司管理層合作，尋找有能力的馬來西亞人來填補巴生谷的行政支援職位。

關於工作/角色

可用的職位空缺是全職永久職位。

該職位主要是辦公室職位，任職者（任職者）將負責為整體業務營運活動提供行政支援。該角色具有挑戰性，因為您將處理各種職責，從生成文件到滿足客戶請求。這項工作適合成熟的外向人士，喜歡高度多樣化的工作環境，可以輕鬆處理各種廣泛的辦公室活動。

職位要求/候選人簡介

成功的候選人應滿足以下標準/要求：

•精力充沛、熱情的馬來西亞人年齡在23歲至40歲之間。

•擁有最低資格：商業或任何其他學科的文憑資格。

•較強的口頭和書面溝通能力，尤其能夠用流利的英語溝通；加上精通國語和普通話。

•中級電腦技能，包括MS Office 和互聯網應用程式。

如果您對位於您方便的地區的任何這些工作感興趣，請透過我們的電子郵件轉發您的履歷來申請： jobs@chrisjac.com.my

如何申請

特此邀請有興趣的候選人透過轉發您的最新履歷副本進行申請，以供我們審核。您可以選擇透過JOBSTORE線上申請，點擊「申請」按鈕提交您的申請。或者，候選人可以透過我們的電子郵件jobs@chrisjac.com.my將簡歷直接轉發給我們CHRISJAC

津貼和福利

• 休閒著裝要求
• 事假
• 開放文化

Job Description:

1. Maintain accurate records of business development activities, including client interaction, proposals and agreements.
2. Assist on updating client records in system and also job listing.
3. To send the agreement to the new potential client
4. To do follow up call to our clients.

Qualifications & Skills:

• Diploma or Bachelor’s degree in Business Administration, Marketing, or a related field.

• Strong organizational and multitasking skills.

• Excellent communication skills, both written and verbal.

• Proficiency in Microsoft Office (Word, Excel, PowerPoint).

• Ability to work effectively as part of a team.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Flexible working hours
• Personal leave
• Personal development opportunities

職位描述：

1. 維護業務開發活動的準確記錄，包括客戶互動、建議和協議。
2. 協助更新系統中的客戶記錄以及職位清單。
3. 將協議發送給新的潛在客戶
4. 給我們的客戶進行跟進電話。

資格和技能：

• 工商管理、行銷或相關領域的文憑或學士學位。

• 強大的組織能力和多工處理能力。

• 優秀的書面和口頭溝通能力。

• 熟練使用Microsoft Office（Word、Excel、PowerPoint）。

• 作為團隊的一部分有效工作的能力。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 彈性的工作時間
• 事假
• 個人發展機會

About Us
Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand. Join us on this exciting journey as we expand our operations in Malaysia. We're looking for dynamic individuals who share our vision and want to contribute to the next chapter of Bjak's success.

About The Role
We are currently seeking a highly motivated and skilled individual to join our team as a Special Officer to Chairman. As a Special Officer to Chairman, you will play a crucial role in supporting the Chairman in managing their responsibilities and driving strategic initiatives forward. You will work closely with the Chairman to ensure effective communication and alignment between various stakeholders within the organization.

Responsibilities

• Assist the Chairman in preparing for high-level meetings, including researching and gathering relevant information.
• Coordinate and manage the Chairman's calendar, scheduling appointments, and making travel arrangements as needed.
• Provide support in drafting and editing important documents, presentations and reports.
• Act as a liaison between the Chairman and the other executives, employees, clients and external stakeholders.
• Conduct thorough research and analysis on industry trends, competitors and market opportunities.
• Monitor and track progress on key projects and initiatives, ensuring deadlines are met.
• Handle confidential and sensitive information with the utmost discretion and professionalism.
  
  

• Strong-bias for action
• Strong work ethic and willingness to take on any task
• Comfortable working in an extremely fast paced and international environment
• Experience supporting c-suite/senior stakeholders
• Strong project/program management and organizational skills
• Highly organized
• Highly proficient excel skills
• Excellent verbal and written communication skills
• Ability to navigate and embrace ambiguity
• High EQ (Emotional Intelligence)
• 4+ years of full-time work experience with at least 2 years as a Special Officer/Executive Assistant

At Bjak, we offer the opportunity to be part of a fast-growing company at the forefront of innovation in financial services. As the Product Manager, you will play a key role in driving the success of our operations while working in a dynamic, supportive, and collaborative environment.

Joining Bjak offers:

• The chance to make an immediate impact on Bjak’s success in Malaysia.
• A creative and flexible work environment that encourages innovation.
• Competitive compensation, benefits, and opportunities for professional growth.

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Position Overview:

As a Customer Experience Executive, you will be the first point of contact for our valued customers. You will play a critical role in ensuring their satisfaction by providing prompt, courteous, and effective support. This position requires excellent communication skills, a customer-focused attitude, and the ability to resolve inquiries and issues efficiently.

Responsibilities

• Own customer communications from initial contact until resolution, escalating issues to relevant departments as necessary.
• Maintain a high level of product knowledge to assist customers effectively.
• Provide timely and professional assistance to customers via live chats.
• Be the owner of the customer feedback loop to internal functions to help create better products and help improve customer experience.
• Deliver an amazing experience to every customer by going above and beyond their inquiries, feedback, and needs.
• Proactively provide constant feedback to the team on market trends, unmet needs, and opportunities to create impact for our customers.
• Work together as a team to achieve timely turnaround time and quality replies to every customer.
• Stay up to date on company policies, procedures, and product knowledge.
• Contribute to a positive and collaborative work environment.

• Fresh graduates are encouraged to apply.
• 2-3 years of working experience as customer service is a plus point.
• Required language(s): English, Mandarin
• Minimum Diploma/Degree in any field
• High level of attention to details.
• Strong work ethic and willingness to take on any tasks.
• Comfortable working in an extremely fast paced and international environment
• Full Training Provided (Theory & Hands-on training)
• Applicants must be willing to work on rotational shifts including evenings & weekends.
• A positive attitude and a commitment to delivering outstanding service.
• Ability to communicate with customers with a level of empathy.
• Immediate availability is a plus point.
• This role is not open for non-local.

• You will be working in a fast-growing startup that promotes flexible and open culture
• Fast moving, challenging and unique business problems
• Attractive remuneration and performance incentives
• Strong learning and development plans for your career growth
• Great career development opportunities in a growing company
• International work environment and flat organization
• Competitive salary

• Responsible for managing the entire recruitment process, ensuring that the organization successfully attract and integrate top talents successfully into the organization with focus on candidate and employee experience.
• Working closely with Talent Acquisition team from all Bosch Malaysia locations by analyzing company’s hiring needs, sourcing platform and recruitment strategy to ensure a healthy talent pipeline is available in meeting hiring needs.
• Oversee the governance and Key Performance Indicators of talent acquisition processes and evaluate recruiter performance, ensuring adherence to company standards, process quality and best practice implementations.
• Developing and implementing comprehensive onboarding and integration programs that align with the company's values and culture, serving as a point of contact for new hires during their early integration journey in Bosch.
• Responsible on the implementation of employer branding and communication strategies which include content creations, managing social media, fulfilment of employer branding roadmap for Bosch Malaysia

• You handle the daily operation of Småland, the children playground such as registering kids for the playground admission, taking care of the children and ensure their safety during their stay in the playground.
• You ensure good teamwork in the operation of the playroom during the day, which includes toilet needs and taking care of individual children, ensuring that there is a good balance among children per play activity.
• You check and maintain the safety and cleanliness of the playroom according to stated guidelines and checklists together with the cleaners and technical staff.
• You assist to handle emergency cases happening in Småland, such as accidents, incidents or sudden sickness. 
• You ensure safety and evacuation procedures are carried out, such as handling missing children and evacuation in case of fire or emergency announcement.
• You assist to make announcement through the internal paging system when necessary.
• You communicate to the manager on issues, concerns, and incidences with regard to safety and security of the children and ensures the IKEA store is a safe and secure environment at all times for visitors and co-workers.
• You submit a daily Småland report (number of children and results in case of accident) and record information accurately so that the resulting analysis can be used to improve customers’ future shopping experiences.
• You check the availability of toys and videos, ensure these are fully functional and organize the store toys and materials to ensure order in activity areas.
• You assume responsibility for other tasks and projects as they occur

Bjak is transforming financial accessibility in ASEAN by providing affordable and innovative solutions to millions. Headquartered in Malaysia, Bjak operates the largest insurance portal in Southeast Asia, empowering customers to find the best value for their needs. With cutting-edge technology and a commitment to customer-first experiences, Bjak is shaping the future of financial services across the region.

About the Role
The Chief People Officer (CPO) is a cornerstone of Bjak’s executive leadership team, tasked with shaping and sustaining a high-performing, people-centric organization. As the steward of Bjak’s talent and culture, the CPO drives initiatives that enhance employee engagement, organizational effectiveness, and long-term business growth.

We expect our CPO to be the custodian of our values, the architect of our talent strategies, and a trusted advisor to the leadership team. This role demands a seasoned leader with a deep understanding of organizational dynamics, regional labor markets, and a proactive approach to the challenges of a rapidly scaling organization.

• Leadership Mastery: Understand how to shape and lead a global people function, aligning talent strategy with business priorities. You must be comfortable guiding Bjak’s leadership team on workforce planning, succession, and organizational change.
• Strategic Acumen: Develop and execute a people strategy that supports growth while balancing operational excellence. You should have the foresight to anticipate challenges and opportunities in talent acquisition, retention, and organizational development.
• Culture Stewardship: Instinctively know how to nurture and evolve company culture while embedding diversity, equity, and inclusion in everything you do. You’re expected to foster a collaborative and innovative work environment that inspires employees across regions.
• Talent Expertise: Ensure we have the right people, in the right roles, at the right time. You must bring deep expertise in talent attraction, leadership development, and creating pathways for internal growth.
• Compensation and Governance: Have a firm grasp of designing competitive and compliant compensation strategies that reflect our values and attract top-tier talent. You’ll be responsible for ensuring our HR practices align with legal and ethical standards globally.
• Change Agent: Bring proven experience in leading large-scale transformations, from organizational redesign to new technology implementations. You’re expected to navigate change with resilience and empathy, ensuring buy-in at all levels.
• Data-Driven Decision-Making: Leverage analytics and HR technology to monitor workforce performance and inform strategic decisions. You should naturally combine intuition with data to shape your approach.

What We’re Looking For

• 15+ years of progressive HR leadership, with significant experience in senior executive roles.
• A track record of leading HR in high-growth, multinational organizations.
• Deep understanding of regional markets, particularly across ASEAN, and the ability to navigate their complexities.
• Exceptional communication and relationship-building skills, with the gravitas to influence and inspire at the executive level.
• Visionary yet pragmatic mindset, with the ability to balance strategic foresight and hands-on execution.

At Bjak, we believe our people are our greatest asset. Joining as our CPO offers:

• The opportunity to shape the future of a fast-growing organization impacting millions across ASEAN.
• A dynamic and inclusive environment where innovation thrives.
• Competitive compensation, benefits, and growth opportunities.

1. Operations for Warehouse and Transportation

• Oversee warehouse import operation for both AE/RDC.
• Conduct weekly import operation performance with warehouse team.
• Responsible to investigate for any import operation dispute between supplier and warehouse and finding the solutions.
• Manage internal customer import & export enquiries, as well as managing the complaints and claims coming from Warehouse.
• Manage freight forwarders and Inbound and Outbound cost management.
• Monitor & provide system support to warehouse inventory management
• Drive lean management in warehouse.
• Monitor warehouse export booking and forecast.

2. Warehouse Systems and Digitalization projects

• Being SAP WM Module warehouse operations experts and a go to person related to the topic.
• Create and manage warehouse performance dashboards.
• Responsible for Inbound and Outbound reporting and escalation.
• Responsible in developing the digital solution to automate and improve the operation process flow.

3. Managing Key Performance Indicator (KPI)

• Prepare daily, weekly and monthly warehouse KPI report and present it to management.
• Monthly & quarterly forwarder performance review.
• Manage and review forwarders and warehouse monthly performance dispute.
• Prepare warehouse & transport monthly cost analysis and justifications.

4. Transport Management System (TMC)

• Be the contact person for AE/RDC TMC technical support and coordination
• Responsible on the day to day AE/RDC TMC system operation.
   

Your contribution to something big!

This role supports the Country Process Owner (CPO) in standardizing the Operations Bill to Cash (OBC) processes for Robert Bosch Malaysia. Key responsibilities include:

1. Process Standardization: Align local OBC instructions with country-specific guidelines.
2. Customer Support: Address inquiries related to payments, invoices, and billing while guiding internal teams on processes.
3. Monthly Tasks: Prepare Debtor Ageing reports, update bank transactions, and assist with month-end closing.
4. Yearly Responsibilities: Coordinate credit limit revisions, monitor dunning indicators, and liaise with auditors.
5. Debt Management: Develop payment plans for customers, review legal documents for collections, and manage settlements.
6. Project Coordination: Engage in OBC testing, project rollouts, and handle stakeholder inquiries.
7. Additional Duties: Verify key figures, act as an IT partner, and complete other assigned tasks.

As our Billings and Collection Officer you will be responsible for working with our customers to deliver a high-level of customer service ensuring both accurate billing and timely collections are met. You will also support our accounts payable teams at local and international level.

This is more than just collections, working directly with customers, suppliers, and internal staff, here you'll be a vital part of the finance team; being involved in releasing new processes, tools and procedures and utilising your inquisitive mind to expand your skillset and be supported to grow your knowledge and career.

You will be responsible for: 

• Investigating customer queries and disputes 
• Generating customer invoices and statements   
• Uploading invoices to customer portals  
• Implementing and identifying process improvements  
• Ensuring credit notes and discounts are appropriately treated  
• Data entry and processing of customer services  

The Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across Asia Pacific and Australia. Our brands include The Hive, Common Ground and The Cluster, each bringing our community a unique member experience. We build, nurture and expand a community of professionals, serving as a hub for connection and collaboration for businesses.
Our mission is to inspire meaningful connections by building a second home where members become friends, and ideas become reality. We’re looking for people who want to make a meaningful impact on people’s workplace experience and someone who thrives in a collaborative setting. Take the next step in your career, join The Flexi Group’s dynamic team and become a part of the community.

A DAY IN A LIFE OF 

We seek an ambitious, outgoing and personable Community Officer whose values align with our TEAM, standing for Together, Extra-mile, Accountable and Mindful. The Community Officer works closely with the Assistant Community Manager,  Community Manager, Area Manager, Assistant Country Manager, and Country Manager (depending on the structure of your location and country) to ensure the smooth running of the day-to-day business and facilities. The core focus is to deliver and develop an unrivalled member experience by driving community events, creating partnerships and building lasting relationships with members, supporting the team with sales-related activities for their space, and working alongside managers to meet financial goals and targets.

DUTIES AND RESPONSIBILITIES

ADMINISTRATION AND FINANCE

• Support with basic administration and data entry.
• Assist with handling invoices and retrieving data for monthly reports.

MEMBER EXPERIENCE AND OPERATIONS

• Always deliver and ensure a personalised, friendly, and high-quality member experience, demonstrating excellent interpersonal and communication skills.
• Develop relationships with members and proactively understand their needs to bring ideas and recommendations to the table to exceed the expectations of every member, improving the overall member experience. 
• Solve member-related issues to help foster a collaborative community.
• Support with members moving in and out, for example carrying boxes, supporting with IT, helping to set up rooms etc.
• Ensure overall cleanliness and upkeep of the space is up to standard, checked by the Location Manager, including basic maintenance, dusting, utensil washing, spot cleaning, cleaning the bathroom, cleaning up spills, keeping the pantry stocked and tidy etc.  
• Support with responding to quality control checks and solving issues immediately.
• Supporting and liaising with the New Projects team regarding maintenance and space improvements based on members' feedback and keen observation.
  

SALES

• Conduct location tours for potential members and pass on leads to the senior team to support meeting sales targets. 

CONTENT AND EVENTS

• Attend and support internal events and be a representative of your location.
• Create and execute events relating to the communities interests, with support from the senior and events team. 
• Escalate leads for collaboration and partnerships for events to the Manager.
• Support your team on social media pages (IG stories, Facebook posts, etc.) and create engaging content.
• Assist with capturing up-to-date imagery showcasing the office spaces, events and community for social media.
• Responsible for keeping calendars and notice boards updated.

PEOPLE

• Assist with onboarding and training new team members.
• Actively work and develop on your own growth to better yourself for you, your team and the business.

• 1-2 years of work experience in customer service, events, business operations, sales would be an advantage. Fresh graduates will also be considered
• University Degree holder preferred
• Ability to connect well with people; friendly and approachable
• Possess strong communication and presentation skills
• Exceptional organisational and multitasking skills
• Reliable and self-driven, has the ability to work with teams and independently
• Experience in Google Drive and Excel sheets would be an advantage
• Must be a native English speaker, any additional languages is a plus

• Competitive salary reflective of your growth
• Variety of discounts across our growing industry partners
• A comprehensive training academy to support your growth and longevity with us
• Education allowance to support external training 
• A fun, dynamic working environment, working with a diverse, world-class team
• Regular team and community events based on our four event pillars; Business, Community-building, Entertainment and Wellness
• An extra day of leave to celebrate your birthday
• An annual dedicated day to volunteer at a charity of your choice
• Two days Flexcation a year, used to extend your time away by working in any of The Flexi Group locations