Total 13 Manager product management job vacancies in Kuala Lumpur

Are you eager to elevate your career to new heights? Join us for an exhilarating opportunity to pioneer our groundbreaking digital bank project, where boundless possibilities await! 

We're thrilled to extend an invitation for you to join our vibrant team of visionaries, innovators, and trailblazers. 

As a Rewards Product Manager of our digital bank project, we're not just offering a job; we're presenting an opportunity to be part of something extraordinary. 

You'll collaborate closely with some of the sharpest minds in the industry, operating within a supportive and collaborative environment that fosters creativity and exploration. 

Your next thrilling adventure awaits with our digital bank project. Join us in shaping the future, today! 

About the Job 

• Lead the end-to-end product development process, taking ownership from ideation to launch for the rewards related products assigned to you. 
• Spearhead the development and enhancement of rewards features, collaborating closely with engineering teams and product designers to build the solutions. 
• Engage directly with customers or internal stakeholders to translate their requirements into actionable product features, steering prioritization and roadmap development. 
• Define and prioritize short and long-term product goals, ensuring clear communication with the team and stakeholders. 
• Collaborate closely with software engineers, product designers, operations, legal, compliance, and analytics teams. 
• Establish a comprehensive monitoring framework 
• Design and implement KPIs and metrics to measure the efficiency and effectiveness of the rewards processes. 
• Conduct regular analysis of rewards data to identify trends, anomalies, and areas for improvement. 
• Establish clear success metrics and support teams in achieving them. 

Requirements 

• Previous experience working as a Product Manager within rewards, loyalty programs, fintech, or financial services domains. 
• 2-4+ years of product management experience, with a preference for candidates who have worked closely with software engineers and have a good understanding of software development practices and system design. 
• Good level of knowledge on APIs (REST, JSON). 
• Comfortable working with data and utilizing it to make informed decisions. 
• Work with UX researchers and designers to ensure the product or feature provides a seamless and intuitive user experience. 
• Ability to cultivate strong relationships with diverse stakeholders. 
• Capable of transforming incomplete, conflicting, or ambiguous inputs into actionable plans. 
• Excellent written, verbal, and presentation skills with a strong command of the English language. 
• Demonstrated willingness to learn and adapt in a dynamic environment. 
• Experience working as a technical product manager is a plus. 

Perks & Benefits

• Nearby public transport
• Central location
• Smart casual dress code
• Paid training and development

Job Brief

We’re looking for a skilled event manager to plan dynamic and engaging events to drive new business and strengthen our clients demand. The ideal candidate is meticulous and organized. They will be able to coordinate manage events under pressure and ensure that any last-minute changes or obstacles are handled with minimal disruption. Above all, they will bring a strong sense

of our organization’s needs and how events fit into our broader communications strategy. As the event manager, you should be well-organized and able to handle event venues, suppliers, and vendor management. Excellent communication and attention to detail skills are vital in this role, as

our success depends on meeting our client's tailored requirements. If you are a people person, fun loving, team player, loves travelling, enjoys healthy working culture and looking for scalable career growth, you might be our candidate.

Roles & Responsibilities - Event Manager

• Understand clients event enquiries/requirements and prepare quotation.
• Able to handle client’s pitching, meetings and event briefs.
• Must be able to prepare impressive event proposals and present to client.
• Must be able to prepare proper P&L and Budgeting for each event projects.
• Drive new business with compelling event
• Work independently with external suppliers, vendors and freelance event coordinators to execute confirmed events.
• Be resourceful in sourcing event venues, decorators , talents, caterers and other event vendors.
• Manage all event operations - Set Up, Tear Down & Follow Ups.

Requirements & Qualifications - Event Manager

• Minimum 2 years of working experience as event manager, event coordinator or similar role.
• Proficient in MS Office Tools and knowledge in Canva or other designing program is added advantage.
• Good command of written and spoken in English, Bahasa Malaysia and other third language would be added advantage.
• Critical thinker and problem-solving skills
• Able to lead a team of executives with good leadership quality.
• Good time-management and organizational skills
• Great interpersonal and communication skills
• Well-organized with excellent multi-tasking abilities.
• Willingness to delegate tasks and organize a team
• Familiarity with event trends and developments

Benefits :

• Remuneration based on experience and skills.
• Excellent working environment with friendly atmosphere.
• Personal working space with company laptops.
• Company handphones with unlimited internet.
• Annual, Sick & Compassionate leaves.
• Birthday leave.
• EPF & SOSCO Contribution
• Medical reimbursement benefits
• 5 Working Days
• Parking allowance / Basement Parking
• Meal Allowance – For Events
• Travelling Allowance – For Events
• Event Allowance – Working Days & Weekends
• Annual Staff Retreats
• Company Sports Club Activities
• Monthly Staff Dinner & Birthday Celebrations
• Career growth to senior managerial level.

Perks & Benefits

• Employee equity
• Personal leave
• Personal development opportunities

Job Brief

We’re looking for a skilled event manager to plan dynamic and engaging events to drive new business and strengthen our clients demand. The ideal candidate is meticulous and organized. They will be able to coordinate manage events under pressure and ensure that any last-minute changes or obstacles are handled with minimal disruption. Above all, they will bring a strong sense

of our organization’s needs and how events fit into our broader communications strategy. As the event manager, you should be well-organized and able to handle event venues, suppliers, and vendor management. Excellent communication and attention to detail skills are vital in this role, as

our success depends on meeting our client's tailored requirements. If you are a people person, fun loving, team player, loves travelling, enjoys healthy working culture and looking for scalable career growth, you might be our candidate.

Roles & Responsibilities - Event Manager

• Understand clients event enquiries/requirements and prepare quotation.
• Able to handle client’s pitching, meetings and event briefs.
• Must be able to prepare impressive event proposals and present to client.
• Must be able to prepare proper P&L and Budgeting for each event projects.
• Drive new business with compelling event
• Work independently with external suppliers, vendors and freelance event coordinators to execute confirmed events.
• Be resourceful in sourcing event venues, decorators , talents, caterers and other event vendors.
• Manage all event operations - Set Up, Tear Down & Follow Ups.

Requirements & Qualifications - Event Manager

• Minimum 2 years of working experience as event manager, event coordinator or similar role.
• Proficient in MS Office Tools and knowledge in Canva or other designing program is added advantage.
• Good command of written and spoken in English, Bahasa Malaysia and other third language would be added advantage.
• Critical thinker and problem-solving skills
• Able to lead a team of executives with good leadership quality.
• Good time-management and organizational skills
• Great interpersonal and communication skills
• Well-organized with excellent multi-tasking abilities.
• Willingness to delegate tasks and organize a team
• Familiarity with event trends and developments

Benefits :

• Remuneration based on experience and skills.
• Excellent working environment with friendly atmosphere.
• Personal working space with company laptops.
• Company handphones with unlimited internet.
• Annual, Sick & Compassionate leaves.
• Birthday leave.
• EPF & SOSCO Contribution
• Medical reimbursement benefits
• 5 Working Days
• Parking allowance / Basement Parking
• Meal Allowance – For Events
• Travelling Allowance – For Events
• Event Allowance – Working Days & Weekends
• Annual Staff Retreats
• Company Sports Club Activities
• Monthly Staff Dinner & Birthday Celebrations
• Career growth to senior managerial level.

Perks & Benefits

• Employee equity
• Personal leave
• Personal development opportunities

職位簡介

我們正在尋找一位熟練的活動經理來策劃充滿活力且引人入勝的活動，以推動新業務並增強客戶需求。理想的候選人是一絲不苟、有條理的。他們將能夠在壓力下協調管理事件，並確保以最小的干擾處理任何最後一刻的變化或障礙。最重要的是，它們會帶來強烈的感覺

我們組織的需求以及活動如何適應我們更廣泛的溝通策略。身為活動經理，您應該有良好的組織能力，能夠處理活動場地、供應商和供應商的管理。出色的溝通和對細節的關注技能對於這個角色至關重要，因為

我們的成功取決於滿足客戶的客製化要求。如果您善於交際、熱愛玩樂、具有團隊合作精神、熱愛旅行、享受健康的工作文化並尋求可擴展的職業發展，那麼您可能是我們的候選人。

角色和職責 - 活動經理

• 了解客戶的活動查詢/要求並準備報價。
• 能夠處理客戶的簡報、會議和活動簡報。
• 必須能夠準備令人印象深刻的活動提案並向客戶展示。
• 必須能夠為每個活動項目準備適當的損益和預算。
• 透過引人注目的活動推動新業務
• 與外部供應商、銷售商和自由活動協調員獨立合作，執行已確認的活動。
• 在尋找活動場地、裝飾者、人才、餐飲服務商和其他活動供應商方面要足智多謀。
• 管理所有活動操作 - 設定、拆除和取消跟進。

要求和資格 - 活動經理

• 至少 2 年擔任活動經理、活動協調員或類似職位的工作經驗。
• 精通 MS Office 工具和 Canva 或其他設計程式的知識是額外的優勢。
• 良好的英語、馬來語和其他第三語言的書面和口語能力將是額外的優勢。
• 批判性思考者和解決問題的能力
• 能夠帶領一支具有良好領導特質的高階主管團隊。
• 良好的時間管理與組織能力
• 良好的人際溝通與溝通能力
• 組織良好，具有出色的多任務處理能力。
• 願意委派任務並組織團隊
• 熟悉活動趨勢和發展

好處 ：

• 基於經驗和技能的薪資。
• 工作環境優良，氣氛友善。
• 配有公司筆記型電腦的個人工作空間。
• 公司手機無限上網。
• 每年一次，生病和慈悲的葉子。
• 生日假。
• EPF 和 SOSCO 供款
• 醫療報銷福利
• 5個工作天
• 停車津貼/地下停車場
• 餐費 – 活動
• 旅遊津貼 – 用於活動
• 活動津貼 – 平日和週末
• 年度員工務虛會
• 公司運動俱樂部活動
• 每月員工晚宴和生日慶祝活動
• 職業發展至高階管理層級。

津貼和福利

• 員工股權
• 事假
• 個人發展機會

Main Purpose of the Job:

To assist Manager in managing day-to-day operation of the session, to establish policies, planning, organizing and implementing all strategies & concepts to ensure processimprovement, staff development and quality service providedin line with company’s directionand objectives.

Job Description:

• As a relief to Department Head to run the operation by monitoring and implementing according to department operation.
• To assist Department Head to manage, review and take corrective action as per PDCA (Plan,Do, Check, Action)cycle with respectto the performance and operationof the Section.
• Ensure timelyauto debit enrolment & billing processing according to schedule.
• Ensure all the paymentis input, adjustedor reversed by staff withinpredetermined SLA.
• To lead payment sectionby ensuring the operation running smoothly.
• Ensure accuracyin payment processing and timely updatedto customer’s account.
• Ensure all the payment adjustment requestreceived from frontlineis proper justifiedand comply with company guidelines.
• Effective manpowerplanning and ensurestaffing organising meets daily capacitydemands.
• Constantly evaluate,review and recommend operation KRA (Key Result Area) & KPI (Key Performance Indicator) and ensure team members achieve the target.
• Train, superviseand develop Team Leaders, includingcoaching, counselling, motivating and discipline.
• Ensure high levels of customer satisfaction in resolving escalatedissue and takingappropriate corrective action.
• To ensure team member practice timely communication and response to customer enquiriesas well as branches, inter-department and merchant within limited time frame.
• To ensure all information is disseminated to team membersis up-to-date.
• Close monitoring on daily paymentprocesses to ensureprocesses and turnaround time comply to regulatory and guidelines.

Job Requirement:

• Bachelor Degree in any discipline.
• Relevant PaymentProcessing working experience, preferably in bankingor financial institution industry.
• At least 5 years in Management Level exposure.
• Excellent communication skill in writtenand spoken in English & Bahasa Malaysia.
• Leadership characteristic and excellent interpersonal skills.
• Strong analytical skill and able to work under pressure.
• Computer Literateand proficiency in Ms Office.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Medical insurance
• Personal leave

Main Purpose of Job

1. To develop operation/training planning, providing strategy planning for improvement, product good customer service and possess stability of manpower management.
2. To provide guidance to the staffs in achieving customer satisfaction and provide professional customer support.
3. To develop and arrange a systematic training program on annual basis, with a comprehensive learning material i.e. training modules, e-learning, questionnaire, etc.
4. To assist Head of Department on any operation related matter.
5. To ensure all staffs are adhere to operation procedures, processes, guidelines, and any regulatory requirement.

Principle responsibilities & duties

1. To ensure staffs are adhere with company’s internal policies and guidelines as well as BNM and any regulatory requirements.
2. To manage unit / section activities and supervise day-to-day operations i.e inbound calling performance, customer complaint handling and training progress.
3. To assess staff calling and operation knowledge, provide coaching or training to all staffs under Credit Management Group and recommend staff skill development.
4. To increase customer service standard, ensure resolution of customer complaint and training issue within stipulated timeframe.
5. To evaluate the effectiveness of training conducted and propose the counter measure of training program.
6. To coordinate with HR career fair interview arrangement to fit with CMG needs.
7. To relief other Section Head on operation support related matter to ensure operation running smoothly, if required.
8. To undertake any Management new direction and involve in project or any task list assigned by Management.

Job requirement

1. Diploma or Degree holder or professional qualification in relevant disciplines.
2. Minimum 8 years working experience in customer service, training and collection in general or any related field.
3. Relevant exposures and knowledge of credit management or operations of banking / financial institutions is preferred.
4. Good PC skills and proficient in MS Office applications.
5. Good negotiation, communication and writing skills in both English and Bahasa Malaysia.
6. Possess strong leadership abilities, proactive, analytical, listening, persuasion and problem-solving skills.
7. Excellent planning and execution, time management and ability make decision in critical situation.
8. Knowledge of collection, Malaysia Law, Bank Negara collection related guidelines and banking / financial institutions operation.
9. Detail-oriented with excellent organization and multitasking skills.
10. Knowledgeable in Project Management especially related to digitalization is an added advantage

Perks & Benefits

• Central location
• Casual dress code
• Medical insurance
• Personal leave

Key Responsibilities:

• Define Monetization Strategy: Develop and execute a strategy to grow revenue streams, including advertising products, subscription services, and other monetization opportunities, while delivering value to users and sellers.

• Support Pro-Sellers: Design features and programs that help pro-sellers succeed on the platform, improving their visibility, efficiency, and sales performance.

• Drive Monetization Initiatives: Own the lifecycle of high-impact monetization initiatives, from ideation to execution and optimization.

• Leverage Data Insights: Use analytics and market insights to identify opportunities, define key performance indicators (KPIs), and measure the success of monetization efforts.

• Collaborate Across Teams: Partner with engineering, design, marketing, and business stakeholders to implement monetization strategies and ensure effective communication.

• Enhance User and Seller Experience: Balance revenue goals with creating meaningful and user-friendly experiences for buyers and sellers on the platform.

Why You'll Love this Role:

• Impact: Drive revenue growth while supporting the success of pro-sellers on Malaysia’s largest platform.

• Growth: Build leadership skills and strategic expertise in a high-visibility role that directly influences business outcomes.

• Culture: Be part of a collaborative, innovative team that values creativity, execution, and delivering results.

Profile Requirements :

A minimum of 3-5 years of experience as a Project Manager/Project Management Office/Project Executive in the IT domain, with a preference for candidates with exposure to banking sector experience. The resource should have the capability to effectively assess, and review CV skill sets for technical roles.
CV Screening: Review and screen CVs and applications to assess qualifications, experience, and suitability for the open demands. Ensure a thorough understanding of job requirements and match candidate profiles accordingly.

Agency Liaison: Follow up with agencies regularly to ensure timely delivery of CVs and candidate updates.

Interview Coordination: Collaborate with domain leads to schedule interviews with shortlisted candidates. Ensure all logistics are arranged in a timely manner, including scheduling, communication, and providing any necessary interview materials.

Progress Tracking & Follow-up: Track the candidate progress for each role, maintaining clear and consistent communication with domain leads. Provide regular updates on the status of candidate selection and interview outcomes.

Ongoing Communication: Regularly follow up with agencies on the progress of candidate sourcing and ensure any queries or concerns are addressed promptly. Clear and consistent communication with agencies and domain leads, leading to a streamlined recruitment process.

Project Skills:​

Team management – assist in the coordination of the resources, agencies and stakeholders in the project. Ensure that team meets quality standards by overseeing and validating the quality.​

Assignment management – track tasks, deliverables and deadline closely and follow through till completion / closure.​

Stakeholder management – communicate clearly with project managers, team members and stakeholders to keep them informed on the project expectations and ensuring that the objectives are met on a weekly basis.​

Conflict management – identify issues and proposed alternate solutions, supporting the project manager in troubleshooting.​

Soft Skills:​

Problem-solving and critical thinking for scalable, resilient solutions​

Excellent communication skills ​

Collaboration with stakeholders to gather and refine requirements​

Self-driven with minimal supervision​

Familiarity with the recruitment process​

Stay informed about emerging technologies, with a passion for learning and innovation

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Project Manager (Account Management) 

As our business continues to grow and reach new heights, we are looking for a Senior Project Manager to join us to help us with our next phase as we develop our account management and operations across APAC. You’ll be working with our Business Director when managing and nurturing existing client accounts and relationships, ensuring our commercials are aligned, and building synergies between external clients, our embedded talent and internal business functions: Finance, Operations, Talent Acquisition and HR.

You’ll have trust and empowerment from the management team to move the needle. You’ll help to safeguard and support our business activities and profitability to drive sustainable growth. You’ll get to support strategic business growth and product development conversations and own the implementation of such programmes. If you’re looking for an opportunity to propel your career to new heights by expanding your account management skills and commercial acumen, this is it! 

Role: 

• Develop and maintain strong client relationships and encourage expansion of engagements as we grow our share of wallet within the existing client network.
• Own and project manage the end-to-end client needs, including outreach, proposals, presentations, negotiating deals, managing SOW alignments, budgets, and renewals, ongoing client CRM, account reviews, and navigating a vast variety of enquiries. 
• Become the go-to person and a trusted advisor to our clients and partners with a strong focus on driving results and profitability while building relationships.
• Develop and own compelling proposals and pitch materials by project managing resources and timelines, case studies, and presentations.
• Display the passion and drive of a client portfolio owner, take accountability for obstacles and rectify those as appropriate. 
• Provide intel to support the day-to-day operations of the business unit, including timely updates, reporting and actionable business insights. 
• Support and own strategic and operational business initiatives, including but not limited to business planning, financial and commercial control, client and internal operations.
• Act as a catalyst for customer service and operational excellence across the organisation as aligned with the clients’ and business requirements and priorities. 

You:

• 8+ years of experience in an agency, consultancy or in-house team, well versed with account management, marketing, and strategic creative processes.
• Proven project management abilities with an eye for detail and creativity and experience with creative production processes. 

• Strong in communication with demonstrated success in handling and communicating complex or sensitive business issues to clients and C-Suite.
• ​​Create high-level presentations and be comfortable presenting to senior management. 
• Thorough understanding of diverse business processes and strategy development through strong analytical and financial acumen with an ability to think “end-to-end”.
• Possess critical thinking skills coupled with process improvement ability to build systems, processes and procedures from the ground up in a start-up environment. 
• Able to manage multiple priorities, projects and deadlines simultaneously.
• Eager to motivate and inspire with high tolerance and appreciation for navigating through ambiguity. 

• Exceptional verbal and written English communications and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email. By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012. If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles!

To continue StashAway’s tradition of serving client needs, we are searching for a Lead Product Manager to push innovation and create seamless experiences for our clients. We need somebody that breathes building great user experiences, is capable of deep diving in technical topics, and exhibits the capability to dive into the complex domain of wealth management with the intention of pushing this industry forward in order to benefit customers across regions.

Responsibilities

• Establishing and driving mid to long term priorities aligned to company strategic initiatives across different squads
• Become the owner and “go to” person for our seamless investor experience initiatives across departments. Responsible for ensuring cross functional teams are aligned on prioritisation and are working in sync with each other to achieve company goals
• Pushing the way we innovate solutions for client needs, particularly around key experiences related to account management, payments and information search
• Ideate, analyse and prepare well-formed product development requirements for squad team members and lead the implementation process across major initiatives
• Coach and/or manage more junior product managers

• You are a collaborative, transparent, and critical thinker by nature. You enjoy the challenge of multi-domain topics and can manage yourself with a cool head when things get tricky

• Whilst we are not married to a number, in our experience for the Lead Product Manager role, we have found profiles with experiences above 7 years to be more suitable
• You are an excellent communicator with technical and non-technical audiences and are able to give and receive direct and open feedback. Comfortable speaking to a range of seniority levels
• You have appetite for innovation and are comfortable exploring new technologies and how they might be used to exceed customer expectations
• You are comfortable dealing with varying degrees of uncertainty, and breaking things down into a manner that allows you to lead others to define the most important outcomes and how to achieve them effectively
• You are passionate about investing
• You have experience coaching or managing Product Managers
• Not a 100% requirement, but ideally experience working in a Fintech environment such as brokerage, payments, investment management

Employee financial and physical well-being

• Compensation package: You will receive a competitive total compensation package that includes employee stock options if you are a full-time employee.
• Comprehensive insurance coverage: Free panel outpatient GP clinic visits, group hospitalisation and surgical insurance (conditions apply).
• Management fee discount: You will receive an employee discount on your asset management fees when you invest with StashAway.

Flexible work arrangements and policies

• Unlimited paid annual leave: It should be simple for you to decide if you would like to take more or fewer days off. We trust that you are accountable for your work and know best if you need 10 or 30 days of paid annual leave that year.
• Personal work equipment budget: It’s important that you have a workstation that’s optimal for you wherever you are.

Learning and development opportunities

• You will be given an annual Learning and Development budget to help you continuously learn in your pursuit of your professional and personal development. You may use the budget for resources and tools that may help you perform better at work. This budget is subject to management approval.

Team bonding budget and initiatives

• Quarterly team bonding budget: We encourage you to socialise with colleagues across job functions, departments, and entities to know them better as individuals beyond what they professionally do.
• Annual off-site (Nov): Each off-site gathers all employees for a full day of company-wide team bonding activities and challenges.

About ThoughtFull:

ThoughtFull is a Temasek-backed digital mental health company that provides seamless end-to-end mental healthcare for all through insurers and employee benefits. Through our app, ThoughtFullChat (“TFC”), individuals are empowered to proactively engage with their mental wellbeing to better themselves regardless of where their starting point is – from self-driven learning, to our proprietary one-on-one daily bite-sized coaching with mental health professionals on text, video, or in-person – we run the gamut and meet our users where they are most comfortable. After all, healthy employees make for more engaging and productive work environments.

Our vision is to make mental health a priority for everyone, every day. It’s an audacious dream, but with the right people who are courageous enough to Dream Audaciously, Do ThoughtFully, we believe that this dream can be our future reality. If you are committed to doing the best work of your lives to be the change that you want to see in this world, join us!

Job Description of Head of Product

We are looking for a Head of Product to take our products and services to the next level. You will be working closely with Engineering, Design, Clinical, Client Success and Business Development to create products, features and services that will have real impact in advancing digital mental health in Asia.

Responsibilities:

The Head of Product will be responsible for defining and executing the product strategy and roadmap. This role requires a visionary leader who can align cross-functional teams, manage product lifecycles, and ensure our offerings meet market demands and customer needs. This is an end-to-end role where you will define the product roadmap and oversee our full suite of Products: ThoughtFullChat, ThoughtFull Pro, ThoughtFull Insights and internal tools. In this role, you can expect to:

• Explore ideas that will shape the lives of those in the ThoughtFull mental health ecosystem, whether it’s end users, mental health professionals, partners or clients
• Set strategic direction and manage resources including people and budget to achieve company goals
• Lead and mentor a team of product managers and designer
• Collaborate with the CEO and other stakeholders such as Engineering, Design, Clinical, Business Development, Client Success and external Partners to define and understand their priorities and product needs
• Develop and communicate a clear product vision and strategy aligned with business goals

Skills and Qualifications:

• Min 5-7 years of Product Management experience
• Have led the end-to-end execution of impactful mobile-based products/services
• Have been in team leadership roles
• Able to align product vision with overall business objectives
• Able to maintain high performance in a dynamic, fast-moving environment with a “roll up your sleeves” mindset to get the job done
• Excellent communication and interpersonal skills, with ability to influence stakeholders at all levels
• Strong analytical skills and experience with data-driven decision-making

Thoughtfull is an equal opportunity employer. We provide equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need, please inform us for accommodation.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here:

https://www.home.teleport.asia/ 

SALARY RANGE: RM8,000 - RM10,000

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Work closely with stakeholders in AirAsia to conceptualize, define, design, develop and deliver the product backlog to provide a device, channel and medium independent experience to customers in the areas of booking, check-in, chatbot, payments, ancillaries, communications, payments etc
• Bring ease of use and simplicity to AirAsia digital platforms enhancing the overall customer experience
• Work with the software engineering team to work on new ideas from conceptualization to prototyping to engineering to production
• Providing vision and direction to the Agile development teams and stakeholders throughout the project and create requirements and stories
• Ensure that the team always has an adequate amount of groomed backlogs to work on.
• Plan and prioritize product feature backlog and development for the product
• Define product vision, road-map and growth opportunities
• Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with the maximum value that is aligned with product strategy
• Lead the planning of product release plans and set the expectation for delivery of new functionalities
• Play an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals Research and analyze market, the users, and the roadmap for the product
• Follow our competitors and the industry
• Keep abreast with Agile/Scrum best practices and new trends

SKILLS & REQUIREMENTS

These are minimum-requirement skills and a ‘must-have’ for the role: (If any, otherwise you can skip)

• Degree in Computer Science, Engineering or relevant field Overall 5+ years of experience with minimum 2 years in a Product Management role, preferably in E-Commerce (Prior experience in Software Engineering is a must)
• Familiarity with A/B testing and conversion rate optimization (CRO)
• Previously managed high traffic E-Commerce sites (500k+ visitors per day)
• Good understanding of APIs and Microservices, Data Science, UI/UX, Javascript and/or python
• Good understanding of cloud (preferably Google cloud) and associated areas like app engine, pub/sub, cloud storage, monitoring, big query etc In-depth knowledge of Agile processes and principles
• Outstanding communication, presentation and leadership skills
• Prior experience working in the Travel domain is a big plus
• Excellent organisational and time management skills
• Sharp analytical and problem-solving skills Creative thinker with a vision

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

Product Strategy and Vision:

• Collaborate with stakeholders to define product strategy and vision, aligning it with the company's overall objectives.

• Conduct market research, analyze user feedback, and gather insights to identify new product opportunities and improvements.

• Develop a deep understanding of user needs, competitive landscape, and market trends to inform product roadmap decisions.

Product Development and Management:

• Work closely with engineering teams to translate product requirements into clear and actionable development plans.

• Define and prioritize product features and enhancements based on user needs, business value, and technical feasibility.

• Monitor the product development lifecycle, ensuring timely delivery of high-quality releases.

• Conduct user acceptance testing and gather feedback to drive iterative product improvements.

Cross-functional Collaboration:

• Collaborate with design, engineering, marketing, and sales teams to ensure smooth coordination and alignment throughout the product lifecycle.

• Effectively communicate product plans, progress, and updates to stakeholders at all levels.

• Foster a collaborative and inclusive work environment that encourages idea-sharing and cross-functional cooperation.

• Product Performance and Optimization:

• Define key product performance metrics and regularly evaluate product performance against established goals.

• Analyze user data, conduct A/B testing, and gather insights to make data-driven decisions for optimizing product features and user experience.

• Continuously monitor market trends, competitive landscape, and customer feedback to identify areas for product enhancement and innovation.