Total 51 job vacancies in bandar bukit tinggi

Language Requirement:

• Chinese (MUST): Proficiency in spoken and written Chinese is mandatory.
• English (Additional)

Your Role:

• Software Operations: Use company-provided tools and systems to complete tasks.
• Data Entry: Input, update, and organize data accurately.
• Content Publishing: Manage and maintain social media content.
• Teamwork: Collaborate effectively with colleagues to ensure smooth workflows.

What We’re Looking For:

✔ Proficient with basic computer tools (Word, Excel).

✔ Familiar with social media platforms like Instagram and Facebook.

✔ Quick learner, detail-oriented, and a team player.

✔ Aged 21-28, FRESH GRADUATE.

Perks & Benefits:

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Casual dress code
• Free snacks / Happy hours
• Open culture
• Personal development opportunities
• Paid training and development

Role Description

This is a full-time on-site role for a HR Manager. The HR Manager will be responsible for

managing and overseeing the full spectrum of human resources and administration

operations, and ensuring compliance with employment regulations.

Responsibilities:

• To manage all full spectrum of HR & admin related activities including payroll, recruitment, compensation, career development, performance, management, training, personnel affairs policies and etc.
• To manage and review the overall recruitment process through effective manpower planning and recruiting strategies.
• To plan, implement and monitor HR systems including employees’ attendance, medical leave, annual leave, absenteeism and others
• To handle employee counselling, grievance and disciplinary matters.
• To monitor HR policies & procedures and ensure that they are implemented and enforced in accordance to HR policies and operations.
• To maintain online HR systems and processes
• Manage other office administrative functions

Qualifications:

• Possesses a Bachelor's Degree in Human Resources Management, Business studies, Administration/Management or equivalent.
• Minimum 5 years’ experience in HR or equivalent.
• Well-versed in domestic labour legislation and familiar with HR practices and procedures.
• Knowledge and experience in regional (countries in ASEAN) is an advantage.
• Good understanding of Employment Act 1955 and other employment regulations.
• Proactive and able to work under tight deadlines.
• Strong communication, analytical, problem solving and leadership skills
• Well organized and able to handle multiple tasks in systematic manner
• Proficiency in English, Malay and Mandarin
• Strong belief in confidentiality and best interest to Company policy.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Personal leave
• Fitness membership

職責和要求

• 協助日常查詢
• 對非支援帳號執行冷撥電話
• 準備週報和月報數據
• 編譯和更新市場情報
• 提高公司為客戶提供的服務品質

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 休閒著裝要求
• 公司旅行
• 醫療保險
• 事假

Responsibilities & Requirements

• Assist daily enquiries
• Perform cold calls to non-supporting accounts
• Prepare weekly and monthly report data
• Compile and update market intelligence
• Improve company quality of services offered to customers

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Casual dress code
• Company trips
• Medical insurance
• Personal leave

概括：

作為軟體工程師，您將負責設計和開發新應用程序，以及修改和維護現有應用程序，遵守 Java 最佳編碼實踐。

想要成功你需要什麼：

1. 在 Java 技術、Spring Web 框架、Javascript、CSS 和 HTML 方面擁有值得稱讚的技術知識。
2. 擁有一顆好奇的心，致力於檢查和發明，讓事情變得更好。
3. 能夠理解複雜的系統、它們如何運作、問題如何出現以及如何解決它們。

職責：

• 進行研究和開發活動，探索新技術和解決方案。
• 將功能和設計需求轉化為有效的基於 Java 的解決方案。
• 與跨職能團隊合作，確保與專案目標保持一致。
• 設計、開發、維護和優化現有 Java 應用程序，以確保持續的效能和相關性。
• 進行特定功能的應用測試檢查
• 提供應用程式開發文件。
• 根據需要向團隊成員和利害關係人提供技術專業知識和支援。

要求：

• 候選人必須至少擁有軟體工程/電腦科學/資訊科技學士學位或同等學歷。
• 至少 2 年相關工作經驗。
• 所需技能：Spring Framework 4.0 或更高版本（核心、MVC、啟動、安全性、Web 服務）、Java Server Pages (JSP)、Java servlet、HTML5、JavaScript、CSS
• 必須能夠使用 Java J2SE 8 或更高版本進行編碼，並且具有 Spring 模組的實務經驗。
• 中等程度的 JDBC、JPA/Hibernate、物件導向設計、SQL 知識
• 擁有建構 REST API/微服務架構的經驗
• 熟練物件導向程式設計和應用現代設計模式的經驗
• 安全原理的基礎知識/概念
• 對版本控制（GIT/Maven）的基本了解
• 了解 Apache Tomcat、Unix 工具/腳本和 Web 開發框架 (Angular/VueJS/ReactJS) 者優先
• 展現高效率的溝通、人際溝通和團隊合作技能

津貼和福利

• 員工股權
• 佣金和獎金
• 附近的公共交通
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 公司旅行
• 醫療保險
• 事假
• 個人發展機會
• 有薪培訓和發展

摘要：日常工作通常包括處理電子郵件、即時聊天和根據客戶要求執行的臨時任務。

職責：

1. 透過電話或電子媒介與合作夥伴就領域事宜進行溝通。
2. 將未解決的問題回報給指定部門進行進一步調查。
3. 獲取並檢查所有相關信息，以評估詢問的有效性並確定可能的原因，並提出適當的解決方案。
4. 向內部和外部客戶傳達問題的進度和解決方案。
5. 為 ISO9001 審核和合規目的保持準確和高品質的回應。
6. 熟悉處理電子郵件、處理待處理訂單以及回答一般查詢的涵蓋場景中準備的 SOP。
7. 根據給定的要求更新日常操作的每日清單。

要求：

• 候選人必須至少擁有任何領域的學位。
• 鼓勵應屆畢業生申請。
• 所需技能： Microsoft Office（Word、Excel、PowerPoint）
• 精通英語和普通話的口語和書面語，為大中華地區的客戶提供服務。
• 能夠獨立工作，強烈的工作承諾，值得信賴，良好的團隊合作精神，具有出色的溝通和人際交往能力，並對呼叫等待和幫助台查詢保持警惕。
• 自我激勵，快速學習，態度積極，能夠按時完成任務並在壓力下表現良好。
• 願意輪班工作，包括週末和公共假期。將會給予相對應的補貼。

津貼和福利

• 佣金和獎金
• 附近的公共交通
• 彈性的工作時間
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 公司旅行
• 醫療保險
• 事假
• 個人發展機會
• 心理健康保險

語言要求：

• 中文（必須） ：必須具備熟練的中文口語和書面能力。
• 英語（附加）

您的角色：

• 軟體操作：使用公司提供的工具和系統來完成任務。
• 資料輸入：準確輸入、更新和組織資料。
• 內容發布：管理和維護社群媒體內容。
• 團隊合作：與同事有效合作，確保工作流程順利進行。

我們正在尋找什麼：

✔ 熟練使用基本電腦工具（Word、Excel）。

✔ 熟悉Instagram、Facebook等社群媒體平台。

✔ 學習能力強、注重細節、具備團隊合作精神。

✔ 年齡21-28歲，應屆畢業生。

津貼和福利：

津貼和福利

• 佣金和獎金
• 附近的公共交通
• 休閒著裝要求
• 免費小吃/歡樂時光
• 開放文化
• 個人發展機會
• 有薪培訓和發展

一年合約（可續約/永久）取決於績效

輪班（上午 8 點至晚上 8 點或晚上 8 點至上午 8 點）

週一至週日

工作4天/休息3天（輪流）

Persiaran Bandar Utama 47800 八打靈再也, 雪蘭莪

底薪 (Rm4700 + 提供輪班津貼 RM300)

工作範圍

· 接聽客戶來電記錄問題單。

· 按時到達崗位並準備好在指定時間工作。

· 使用以客戶為導向的禮儀來管理和回覆電話、電子郵件和電子系統。

· 解決客戶問題，確保滿足合約服務水準和目標。

· 視需要接聽來電，並根據需要撥打呼出電話以進行資源/零件管理、預約提醒和升級。

· 安排並發出後續電話/電子郵件以回應客戶的詢問。

· 必須能夠對敏感資訊嚴格保密。

· 與客戶服務團隊合作，實現並改善流程改善。

· 提供有關客戶流程相關資訊的必要資訊。

要求

· 最低文憑（任何背景）可協商

· 必須能夠輪班工作

· 所需語言能力（越南語）

· 了解客戶服務原則與實踐

· 了解呼叫中心電話和技術

· 有呼叫中心或客戶服務環境的經驗（優先）

· 良好的資料輸入與打字能力

所需技能：

· 口頭和書面溝通技巧

· 聽力技巧

· 問題分析與解決

· 客戶服務導向

津貼和福利

• 附近的公共交通
• 醫療保險
• 工作簽證贊助
• 個人發展機會

1-year contract (Renewable/Perm) subjected to the performance

Rotational shift (8 AM-8 PM or 8 PM-8 AM)

Monday – Sunday

4 days of working/ 3 days Off (Rotational)

Persiaran Bandar Utama 47800 Petaling Jaya, Selangor

Basic Salary (Rm4700 + Shift Allowance provided RM300)

JOB SCOPE

· Answer incoming calls from customers to log a problem ticket.

· Arrive to post on time and ready to work assigned hours.

· Manage and respond to telephone calls, emails, and electronic systems using customer-oriented etiquette.

· Address customer issues, ensuring contract service levels and objectives are met.

· Receive inbound calls, as required, and make outbound calls for resource/parts management, appointment reminders, and escalations where required.

· Schedule and place follow-up calls/emails in response to customer inquiries.

· Must be able to maintain strict confidentiality of sensitive information.

· Work with the customer service team to attain and improve the process enhancements.

· Provide the necessary information regarding customer process-related information.

REQUIREMENT

· Minimum Diploma (any background) negotiable

· Must be able to work on shift require

· Required language proficiency (Vietnamese)

· Knowledge of customer service principles and practices

· Knowledge of call center telephony and technology

· Some experience in a call center or customer service environment (is an advantage)

· Good data entry and typing skills

Required Skills:

· Verbal and written communication skills

· Listening skills

· Problem analysis and problem solving

· Customer service orientation

Perks & Benefits

• Nearby public transport
• Medical insurance
• Work visa sponsorship
• Personal development opportunities

[Immediate Accounting position at Bandar Bukit Jalil]

• Position Title: Assistant Accountant/Senior Accounts Executive.
• Salary: RM 4000-5000.
• Location: Bandar Bukit Jalil, WP Kuala Lumpur.

The hiring company

This company,a subsidiary of a public listed company, is a forward looking organization specializing in business travel support services. They have been in the business of providing quality chauffeured limousine services and hire-and drive car rental for over two decades in Malaysia. Currently they are looking for accounting qualified candidates to become part of the Finance team to manage the full functions of accounting and finance of the organization at Bandar Bukit Jalil in the outskirts of Kuala Lumpur. 

The job role

This role is full time permanent position within the Finance Department.

The incumbent will support the day-to-day accounting functions in the Finance Department. Main responsibilities will be to manage full set of accounts and preparation of financial and management reporting.

Key duties:

*Production of month end management accounts including P&L,balance sheet and cash flow forecasting.

*Management of accruals,prepayments,depreciation and petty cash month journals.

*Reconciliation of monthly key ledger balance sheet and profit and loss accounts.

*Maintain accounting records and database.

Candidate Profile and attributes

We are looking for female candidate who would have a professional qualification ACCA or CIMA or finalist. Candidates with strong bachelor degree in Accounting will be duly considered.

To be considered for this role, candidates must be proficient in spoken and written English plus conversant in BM and Mandarin.

We will consider candidates who are residing within 25 KM radius within the vicinity of Bukit Jalil which include places like Kinrara Puchong, Old Klang Road, Sri Petaling, Cheras, Seri Kembangan and Kajang.

HOW TO APPLY

We appreciate aspiring candidates read our this advertisement before applying. You may apply online through JOBSTORE by clicking the apply link button 'Apply' below to submit your resume.

Alternatively, interested candidates may forward a copy of your resume directly to us at CHRISJAC via our E-mail: jobs@chrisjac.com.my

More job openings are available from CHRISJAC. To learn more about all of the career opportunities that CHRISJAC can offer, please visit our website at www.chrisjac.com.my

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

[Bandar Bukit Jalil 的直接會計職位]

• 職位名稱：助理會計師/資深會計主管。
• 薪資：RM 4000-5000。
• 地點：吉隆坡武吉加里爾鎮 (Bandar Bukit Jalil)。

招募公司

該公司是一家上市公司的子公司，是一家專門從事商旅支援服務的前瞻性組織。二十多年來，他們一直在馬來西亞提供優質的專職豪華轎車服務以及出租和駕駛汽車租賃業務。目前，他們正在尋找具有會計資格的候選人加入財務團隊，以管理位於吉隆坡郊區武吉加里爾的組織的全部會計和財務職能。

工作角色

該職位是財務部內的全職永久職位。

任職者將支援財務部的日常會計職能。主要職責是管理全套帳目並準備財務和管理報告。

主要職責：

*月末管理帳目製作，包括損益表、資產負債表和現金流量預測。

*管理應計費用、預付款、折舊和零用現金月日記帳。

*每月關鍵分類帳資產負債表和損益表的對帳。

*維護會計記錄和資料庫。

候選人簡介和屬性

我們正在尋找擁有 ACCA 或 CIMA 專業資格的女性候選人或入圍者。具有會計學士學位的候選人將得到適當考慮。

要考慮擔任此職位，候選人必須精通英語口語和書面語，並精通國語和普通話。

我們將考慮居住在武吉加里爾附近 25 公里半徑範圍內的候選人，其中包括金拉拉蒲種、舊巴生路、大城堡、蕉賴、史里肯邦安和加影等地。

如何申請

我們感謝有抱負的候選人在申請前閱讀我們的這則廣告。您可以透過JOBSTORE線上申請，點擊下面的申請連結按鈕「申請」提交您的履歷。

或者，有興趣的候選人可以透過我們的電子郵件直接將您的履歷轉發給我們的CHRISJAC ： jobs@chrisjac.com.my

CHRISJAC提供更多職缺。要了解有關CHRISJAC可以提供的所有職業機會的更多信息，請訪問我們的網站www.chrisjac.com.my

津貼和福利

• 休閒著裝要求
• 事假
• 開放文化

• Maximizing sales and profitability by ensuring your area of responsibility is clean, tidy, fully stocked and correctly priced. You also ensure your products are in perfect condition at all times.
• Being passionate about the products you sell and actively learning about their features and benefits. You then want to share this knowledge with customers and colleagues.
• Actively approaching customers who you see need additional help, and advising them on the best solutions
• for their homes in order to sell more.
• Preparing your area of responsibility for stock replenishment and next day’s business.
• Understanding your department’s action plans, and supporting the goals and targets set by your manager.

As a Scrum Master with Pixlr Group, you will be tasked to ensure all IT projects are to be deployed using the latest AGILE techniques and methodologies. While keeping the team on the right track, you are the point of contact for all external and internal communication for effective collaboration. Are you ready to rock & roll with us?

The Job:

• Responsible for facilitating daily stand up, sprint planning, sprint demo and Agile retrospective meetings, to allow the team to have the opportunity to evaluate and improve the process.
• Arrange daily stand-up meetings, facilitate and schedule meetings, demo and decision-making processes in order to ensure quick inspection and proper use of adaptation processes. All the meetings need to be time-boxed and steer it should it get side-tracked.
• Ensure all goals, scope and product domain are understood by all team members.
• Manage all the project's scope and timeline.
• Be the point of contact for external communications and facilitate internal communication and effective collaboration.
• Work with all project/product owners to ensure they have clarity on arranging the backlogs to yield maximized value.
• Handle and manage all new project requests.
• Work closely with the team to accurately estimate and plan timelines for project completion.
• Facilitate and improve the efficiency and creativity of the development team in handling projects.
• Assist to build a productive environment where team members will take up the ownership of the products and enjoy working on it.
• Monitor the team's work time and timesheets on a daily/weekly basis.
• Track project performance using appropriate metrics, tools, and techniques.

The Person:

• At least 2 years of professional experience as a Scrum Master or similar role.
• Possesses Agile certification.
• Good knowledge of the Agile frameworks.
• Excellent communication & interpersonal skills.
• Possess experience in working with web developers and product designers is preferred.
• Outstanding organizational skills.
• A fast learner & a self-starter.
• Possesses good command of English, a positive work attitude and the ability to work collaboratively across all levels.

• Annual Leaves- Additional annual leave will be credited to you on a yearly basis.
• Medical and Insurance Coverages - We have got you covered.
• Subsidies - Enhancing your well-being, we offer optical and dental subsidies
• Opportunities - Above training and guidance, you will have the opportunity to try, to build your confidence and become your best self, and to interact and build a strong relationship.
• Rocking Diversity- Play hard, work harder with people of diverse skill sets and experiences! Challange yourself to step out of your comfort zone, and you'll find yourself growing in way you'd never imagine.

A Barista is on the front line of guest interactions, and as a Hospitality Ambassador for the resort should always provide prompt and courteous service delivery to all guests. You will be one of the key influencing factors in guest satisfaction, and as such it is your responsibility to ensure that guests are delighted by the quality of service and comfort in our food and beverage outlets. Your main duties and responsibilities are to work as a team within all departments, ensuring the timely and efficient operation of the food and beverage outlets. You will have complete knowledge of the menus, beverages, services and facilities provided by the resort, and continuously develop your professional skills to further increase guest satisfaction. You will ensure a safe & hygienic work area and uphold the privacy rights of the guests.

Deskripsi Kerja

PRISM+ sedang mencari pemandu Van (penghantar barang) yang boleh dipercayai yang mementingkan kepuasan pelanggan dan mengangkut barangan dengan selamat & tepat pada masanya. Pemandu akan mengambil dan menghantar barang sambil mematuhi laluan dan jadual waktu yang ditetapkan. Untuk berjaya sebagai pemandu penghantar barang, anda harus bersikap sopan dengan komitmen untuk menyediakan pelanggan kami pengalaman yang terbaik. Anda harus teliti dalam memastikan pesanan dipenuhi dengan betul, komited terhadap keselamatan kerja, dan bersemangat untuk memuaskan hati pelanggan.

Tanggungjawab Pekerjaan:

• Memuatkan, mengangkut dan menghantar barang kepada pelanggan atau syarikat dengan cara yang selamat dan tepat pada masanya.
• Menyemak pesanan sebelum dan selepas penghantaran untuk memastikan pesanan lengkap, dan pelanggan berpuas hati.
• Membantu menaikkan barang dan mengatur barang dalam kenderaan.
• Menyediakan perkhidmatan pelanggan yang cemerlang, menjawab soalan mudah dari pelanggan.
• Mematuhi jalan yang ditetapkan dengan mengikut jadual waktu yang diberikan.
• Mematuhi semua undang-undang pengangkutan dan mengekalkan rekod pemanduan yang bersih & selamat.

Kelayakan:

• Mempunyai Lesen GDL.
• Berpengalaman memandu Van.
• Berkeupayaan untuk berjalan, memandu, mengangkat dan membawa barang berat (maksimum 30kg) untuk tempoh yang berpanjangan.
• Berkediaman di Penang.
• Terbuka kepada Warganegara Malaysia sahaja.

Kelebihan bekerja dengan PRISM+:

• Kenaikan tahunan dan bonus prestasi.
• Insentif untuk setiap barang yang dihantar.
• Faedah tahunan perubatan.
• Cuti hari jadi.

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.

ABOUT YOUR ROLE

You will be required to lead the compliance of end-to-end Logistics for MY, SG & PHP.  Managing the operation of external warehouses including bonded warehouses.

YOUR RESPONSIBILITIES WILL INCLUDE 

• Coordinate with the planning of shipping from the manufacturing location. 
• Prepare operational schedules and coordinate logistics activities to ensure delivery of products meet specifications.
• Lead brokerage compliance and all customs clearance related activities for import shipments
• Application and renewal of MIDA certifications for manufacturing raw materials duty exemption.
• Timely updates on C1 and CJ5 application for SST exemption.
• Lead the operations of the external warehouses (including bonded warehouse), ensuring compliance with local regulations and company standards.
• Negotiate prices and rates in accordance to company guidelines and standards.
• SIRIM application for electronics demo (for engineering team) equipment.
• Ensure compliance with customs clearance procedures, particularly for bonded warehouse shipments.
• Ensure all logistics operations comply with local and international trade regulations.
• Handle documentation for bonded warehouse activities, customs clearance, and delivery logistics.
• Monitor and analyze KPIs related to external warehouse and transporter to drive continuous improvement
• Manage and coordinate with import shipment and shunting transporters for efficient and timely delivery arrangements.      
• Coordinate inventory control and stock accuracy in both bonded and non-bonded storage facilities.
• Participate or lead process effectiveness and continuous improvement projects.
• Maintain appropriate records and prepare reports. 
• Other job functions as and when required by the department.    

• To support Customer Service Engineer on monitoring and analyzing daily PV system performance through different remote monitoring platform.
• To support Customer Service Engineer on monthly performance report preparation and validation of data.
• To perform daily monitoring and identifying any solar PV system’s fault.
• To support Field Service Engineer on preparing detail analysis of PV system performance.
• To support Operations & Maintenance Team and Sales Team on documentations, internal system update and any ad hoc task.

• A valid and active student undergoing Bachelor Degree or Diploma of Electrical Engineering or equivalent Science background (preferable Electrical Engineering or Renewable Energy related).
• Eager to learn and work in the field.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office.
• Possess own transport
• Able to travel and work at various sites on daily basis.
• Able to work under pressure

• Schedule onsite surveys, aircon installations and servicing, ensuring timely and efficient completion of the service.
• Ensure excellent customer service by addressing customer requests and inquiries effectively.
• Oversee and manage a group of technical personnel training and performance management.
• Oversee and manage service recovery for any issues that may arise during installation.
• Ensure accurate data input for aircon related works.
• Analyse data to identify and highlight trends.
• Develop and implement process improvements to increase efficiency and effectiveness of the aircon department.
• Maintain accurate records of all work performed.
• Handle other operational duties as the team requires.

• Fluent in English (spoken and written)
• 1-2 years of experience in customer service or a related field
• Strong communication and interpersonal skills
• Ability to multitask and work well under pressure
• Attention to detail and problem-solving skills
• Proficient in using customer service software and tools
• Reliable internet connection and appropriate work-from-home setup
• Data Entry and Management
• Social Media Moderation is a plus.

• 14 Days Annual Leave
• 1 Day Birthday Leave
• Annual outpatient benefit (Includes dental and optical benefits)
• Annual increment
• Performance bonus
• Free flow snacks and drinks!

• You use home furnishing competence to create home furnishing solutions in room settings, homes, vignettes and sales support areas that reflect the IKEA identity.
• You secure high quality, simplicity, efficiency and cost consciousness when planning and implementing all range presentation solutions using global tools and best practices.
• You stay up to date and knowledgeable about home furnishing, retailing and trends in order to contribute in workshops to generate creative ideas.
• You contribute to the content of the department action plan with initiatives that will grow the business and support long-term profitability and execute the agreed plans together with the team and other functions.
• You respect routines and responsibilities, work together with team and other functions, act quickly to exploit commercial opportunities and understand the impact of your actions on the financial results.

The purpose of the HR Manager role is to lead and execute people strategies that drive employee engagement, organizational effectiveness, and business growth. This role is pivotal in integrating HR initiatives across various functions to ensure a cohesive and impactful people management approach. By leveraging IKEA's culture and values, the HR Manager will optimize talent management, enhance the employee experience, and support IKEA's mission of creating a better everyday life for the many people.

Through strategic leadership and firsthand guidance, this role will translate Country People Strategies into local actions, provide HR advice to leaders, and foster an environment where IKEA's values are a living reality. As a key contributor to both the Store Management Team and the Country People Group, the HR Manager will play a crucial role in shaping the business and people growth of IKEA Malaysia.

• Lead the Store HR team and serve as a key contributor to the Store management team, providing HR subject matter expertise and strategic guidance.
• Translate the Country People Strategy and Ikano Retail principles into an actionable local HR plan to establish IKEA as the employer of choice.
• Oversee the entire employee lifecycle, focusing on:
  • Developing and implementing a local recruitment strategy to ensure a diverse talent pool that aligns with the store's Primary Market Area demographics.
  • Managing succession planning and talent development, including creating development programs for high-potential employees.
  • Fostering a continuous learning and development culture using the IKEA learning staircase model.
  • Implementing effective onboarding and offboarding processes.
• Ensure competitive and fair remuneration practices to attract and retain talent while managing staff costs in line with targets and budgets.
• Lead salary review processes and utilize HR data analytics to optimize related processes, such as payroll, timekeeping, and staff planning.
• Implement and analyze employee surveys (VOICE) and assist functions in translating results into actionable improvement plans.
• Promote knowledge sharing, internal mobility, and a commitment to Ikano Retail's overall success across the organization.
• Develop and implement diversity and inclusion initiatives to foster a more inclusive workplace.
• Ensure compliance with national labor laws, regulations, and agreements while maintaining positive relationships with unions and works councils, where applicable.

We are looking for a dedicated and proactive Customer Service Officer to join our team. In this role, you will be the first point of contact for our customers, ensuring that all inquiries are addressed promptly and professionally. You will monitor and analyze the performance of solar PV systems and resolve any issues that arise, all while maintaining strong customer relationships. Your ability to engage with clients and collaborate with internal teams will be essential in delivering outstanding service.

Key Responsibilities:

• Address customer inquiries promptly and professionally to ensure exceptional service that meets or exceeds expectations.
• Monitor and analyze the performance of solar PV systems on a daily basis.
• Resolve product or service problems by understanding customer complaints, identifying the cause, and providing optimal solutions.
• Maintain existing customer relationships to ensure continued business with the company.
• Prepare quotations and follow up with customers for acceptance.
• Prepare monthly performance reports of solar systems for customers.
• Collaborate with clients and technical teams to resolve project-related issues.
• Share valuable client feedback to enhance the company's customer-centric strategy across all departments by implementing action plans.
• Work closely with various departments to support initiatives and improve processes.
• Build and maintain long-term business relationships with new and existing customers.
• Organize and update all departmental documentation and customer records to ensure accessibility and accuracy.
• Demonstrate flexibility and adaptability in responding to changing business needs and priorities.

• Minimum Diploma/Advanced/Higher/Graduate Diploma, Bachelor’s Degree/Post Graduate Diploma in any field; Engineering background is an advantage.
• Proficiency in Bahasa Malaysia and English; Mandarin speaking is a plus, as interaction with Mandarin-speaking clients is required.
• Strong computer skills with good knowledge of Microsoft Office.
• Excellent communication skills with a customer and service-oriented attitude.
• Energetic and enthusiastic about interacting with people, with the ability to work effectively in a team.
• Self-motivated to learn, patient, and capable of handling multiple tasks independently.

• Actively approach customers who you see require additional help. Identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations.
• Understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet.
• Understand the store and department action plans. Responsibility for your department goals and know how you contribute.
• Lead/support the implementation of planned commercial activities involving your department throughout the store.
• Ensure your maximise sales whilst maintaining profitability by knowing and actively steering towards the top-selling and prioritised products (e.g. overstock/over tag).
• Demonstrate the ability to analyse and adjust sales space capacities based on system parameters (sales location management) to secure high stock availability.
• Be familiar with the IKEA social and environmental commitments and know how you can contribute to sustainability.
• Ensuring store & products are clean, tidy, fully stocked and correctly priced.
• Ensure efficient checkout process for customer.
• Preparing your area of responsibility for stock replenishment and next day’s business.
• Understanding your department’s action plans, and supporting the goals and targets set by your manager.

• Actively approach customers who you see require additional help. Identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations.
• Understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet.
• Understand the store and department action plans. Responsibility for your department goals and know how you contribute.
• Lead/support the implementation of planned commercial activities involving your department throughout the store.
• Ensure your maximise sales whilst maintaining profitability by knowing and actively steering towards the top-selling and prioritised products (e.g. overstock/over tag).
• Demonstrate the ability to analyse and adjust sales space capacities based on system parameters (sales location management) to secure high stock availability.
• Be familiar with the IKEA social and environmental commitments and know how you can contribute to sustainability.
• Ensuring store & products are clean, tidy, fully stocked and correctly priced.
• Ensure efficient checkout process for customer.
• Preparing your area of responsibility for stock replenishment and next day’s business.
• Understanding your department’s action plans, and supporting the goals and targets set by your manager.

• Maximizing sales and profitability by ensuring your area of responsibility is clean, tidy, fully stocked and correctly priced. You also ensure your products are in perfect condition at all times.
• Being passionate about the products you sell and actively learning about their features and benefits. You then want to share this knowledge with customers and colleagues.
• Actively approaching customers who you see need additional help, and advising them on the best solutions
• for their homes in order to sell more.
• Preparing your area of responsibility for stock replenishment and next day’s business.
• Understanding your department’s action plans, and supporting the goals and targets set by your manager.