Total 201 job vacancies in malaysia wilayah persekutuan kuala lumpur

WHAT YOU WILL OWN:

● To provide resolution to foodpanda’s partners in regards to finance (payment & billing), account management (contractual) and
transmission (device / apps) related topics based on the operational perspective
● To maintain business relationship between partners by providing resolution in a timely manner as per agreed SLA
● To gather feedback to better understand partner's pain point and providing quality resolution to maximise partner’s experience
● To share knowledge or best practices to partners based on guidelines from the SOP to ensure smooth operational
● To share insights or informations received in regards to partner’s concern to the relevant department(s) when deemed necessary
● To achieve individual monthly target set by the company as per the bonus scheme

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE.

● Candidates must possess at least a Diploma qualification in any field
● A minimum of 1-year prior experience in a contact centre, preferably performing outbound calls
● Required language(s): English (compulsory) and Malay/ Cantonese/ Mandarin/ Tagalog (based on market covered)
● Good interpersonal skills and able to work in a fast paced, high-intensity work environment
● Good analytical skills with a “think outside of the box” attitude
● Flexible and the ability to quickly and successfully embrace change and adapt effectively in response
● Must be able to work on Weekends & Public Holiday
● Preferably with strong computer navigation skills, intermediate in Microsoft Office tools is an added advantage
● Able to join 4 weeks training

• Manage a team of manual and automation testers, providing guidance and support.
• Design and implement testing strategies that blend manual and automated approaches.
• Define and document test plans, test cases, and scripts for clear testing coverage.
• Conduct manual testing, including functional, regression, and exploratory testing.
• Develop and maintain automated test scripts using tools like Selenium, Appium, and Cypress.
• Identify and track software defects, ensuring timely resolution.
• Improve and maintain automation frameworks for better efficiency.
• Collaborate with cross-functional teams to align on testing needs and timelines.
• Prepare test summary reports and metrics for stakeholders.
• Continuously refine testing processes, integrating industry best practices.

About Igloo

Igloo (formerly Axinan) is the first full-stack insurtech firm to emerge from Singapore. With offices across Singapore, Indonesia, Thailand, the Philippines, Vietnam, Malaysia, China and India, Igloo is fueled by a mission of making insurance accessible and affordable for all. Igloos innovation solutions empower companies to eliminate operational risk, drive new revenue streams and optimise and enhance their existing products and services. With a successful Pre-Series C fund round of US$36 million in Dec 2023, Igloo has now raised over US$100 million. The leading regional insurtech firm looks to expand regionally with strategic acquisitions and hiring great talent.

As a passionate team building meaningful solutions to make an impact, we are looking for like-minded individuals to join us at Igloo. At our core, we prioritise teamwork and foster a culture built on strong collaboration and we are looking for talented people like you.

About the role 

We are seeking an experienced Commercial Manager with a strong focus on Business Development and Partnership Onboarding to join our dynamic team.

Job Responsibilities 

• Identify and engage key potential partners in Malaysia across industries with huge customer bases, i.e. Telco, Travel, e-Commerce and Hospitality, Banking / Payments to generate business leads.
• Develop a comprehensive offering around digital insurance products and solutions, conduct effective pitching to prospective partners, and execute acquisition plans comprehensively and promptly.
• Design and present proposals and quotations to potential partners.
• Act as the first point of contact for potential partners inquiries, relaying them to the relevant department(s).
• Manage account activities under care, and optimize business relationships by providing strategic advice and strong support to drive up partners business activities.
• Work closely with internal stakeholders to ensure smooth, timely, and quality onboarding of new partners and related product launches.
• Work closely with external stakeholders, including partners and insurers to establish and ensure insurance services policies, procedures, and contracting processes are by the company's business standards.

• 5-8 years of experience in sales and business development in General Insurance sector 
• Bachelor's degree in relevant fields such as Business, Management, Planning, Marketing
• Experience in general insurance / insurtech / fintech companies and/or technology, services companies would be advantageous
• Strong problem-solving and excellent communications skills to manage multiple stakeholders, self-motivated and proactive, with a desire to be hands-on and creative to deliver outcomes
• Preferably have experience or exposure to project managing API integrations and understanding its limitations, but not must.
• Fluency in English and Bahasa Melayu is a must (both spoken and written) due to the business needs

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors.

And here at Funding Societies | Modalku we live by our core values:

• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.
• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.

What you will do:

• Reading, assessing, analyzing and interpreting client’s credit data, financial statements and other financial reports of companies.
• Completing financing applications forms and submitting / recommending applications for approval.
• Performing administrative and relief duties in relation to Credit functions or other ad-hoc projects as required from time to time.
• Ensure at all-time adherence to credit and business operational processes and compliant to regulatory and control requirements.

What we are looking for:

• Minimum STPM, and/ or Diploma qualification in Accounting or Economics preferred.
• Good interpersonal skills and analytical skills
• An eye and obsession for details and numbers
• Target oriented and ability to produce high volume of work under pressure
• Good communications and written skills in English and Bahasa Malaysia.
• Familiar with Excel will be an added advantage
• Able to work full time for 1 year contract.

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with curated learning programs on our internal learning platform.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Job Brief:

A UAT (User Acceptance Testing) lead is responsible for designing and executing test plans and scripts to verify that software meets the general insurance business and technical requirements, particularly regarding finance functions.

Job Responsibilities:

• UAT tester provides direction to the QA team to design, plan and execute highly complex system testing strategies and tactics to ensure the quality of software at all stages of the system life cycle.
• Creates and maintains user acceptance test/business scenarios for projects simultaneously.
• Liaise with the business analyst to analyse complex requirements.
• Designing, Creating and running UAT test Cases.
• Identify the data for testing, analyse the tests results & reporting on metrics.
• Escalate issues encounter during the testing.
• Work directly with project team member to view system and business requirements, come up with test cases and test scripts from the requirements practicing.
• Perform UAT testing before rollout to Train testers to ensure good quality of testing

Job Requirements:

• Possessing a relevant degree such as a Bachelor's or a University Degree in Computer Science, Finance, or Business Administration/Management is required.
• A minimum of 2 years in testing or an operations background is necessary.
• Ability to estimate work effort accurately.
• Analyze active issues to assess their impact on training and documentation.
• Experience in documenting business requirements and workflows; capable of preparing realistic tests relevant to the business.
• Familiarity with the insurance industry, including best practices and standards (SOPs) in finance operations, as well as test maturity model integration for Credit Control, Accounts Receivable (AR), and Accounts Payable (AP). Knowledge of finance operations or finance systems is preferred.
• Ability to understand and clearly articulate both business and system functionality.
• We’re looking for team members who can pitch in during peak times and adapt their schedules when the team needs support, especially around holidays or busy periods.

Diversity & Inclusion Commitment

The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.

We try make sure everyone has a fair chance to work with us, no matter where they’re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone’s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities
- Provide great customer experience.
- Fold, hang, display, and merchandise garments to maximize selling opportunities.
- Actively process, stock and replenish garments on the sales floor and in the stock room.
- Open, unpack, and label merchandise with security tags.
- Support customer purchases and returns in the register

The Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across Asia Pacific and Australia. Our brands include The Hive, Common Ground and The Cluster, each bringing our community a unique member experience. We build, nurture and expand a community of professionals, serving as a hub for connection and collaboration for businesses.

Our mission is to inspire meaningful connections by building a second home where members become friends, and ideas become reality.

We’re looking for people who want to make a meaningful impact on people’s workplace experience and someone who thrives in a collaborative setting. Take the next step in your career, join The Flexi Group’s dynamic team and become a part of the community.

A DAY IN THE LIFE OF

We are seeking a motivated and detail-oriented Accounting Intern to support the Finance team during the migration of our accounting systems. The individual will work closely with the finance teams to transfer accounting data, ensure the integrity of financial information, and support system testing and validation. This internship provides an excellent opportunity to gain hands-on experience in a high-impact project, develop a deeper understanding of accounting software and data management processes, and contribute to the successful implementation of our new accounting system.

ROLE AND RESPONSIBILITY 

Data Validation and Migration Support:

• Assist in the migration of financial data from legacy systems to the new
• accounting platform, ensuring data accuracy and completeness throughout
• the process.

System Testing:

• Participate in testing the new accounting system by running test scenarios,
• identifying discrepancies, and providing feedback to the IT and finance teams
• for resolution.

Data Entry and Reconciliation:

• Support the finance team in verifying and reconciling financial data to ensure
• that all transactions and records are correctly transferred and aligned with the
• new system.

Documentation:

• Help document migration processes, steps taken, and any issues or
• challenges encountered to provide a clear record of activities and decisions
• made during the migration.

Collaboration:

• Work closely with cross-functional teams (Finance, IT, and external vendors)
• to ensure smooth coordination

• Current student or recent graduate in Accounting, Finance or a related field.
• Strong understanding of accounting principles and financial terminology.
• Proficient in Microsoft Excel; familiarity with accounting software or ERP systems is a plus.
• Detail-oriented, with a focus on data accuracy and integrity.
• Excellent problem-solving skills and a proactive attitude.
• Strong communication skills, both written and verbal.
• Ability to work independently and as part of a team.

• Fluent in English

• MYR 1,000 per month based on a 38 hour work week, five days per week
• A day off per month
• Variety of discounts across our growing industry partners
• A fun, dynamic working environment, working with a diverse, world-class team
• Regular team and community events based on our four event pillars; Business, Community-building, Entertainment and Wellness
• Gain hands-on experience with accounting system migration projects.
• Develop technical skills in accounting software and data management.
• Understand the financial and operational impacts of system migrations.
• Learn to work effectively in cross-functional teams within a corporate environment.

As Merchandising Lead Digital (Womenswear & Divided) - NEA, you will drive execution of the commercial agenda and merchandising strategy together with Merchandise Managers to exceed financial targets. You have a deep interest in the customer and consumer and use customer centric approach in everything you do. You use your retail knowledge and understand synergies between channels, and interest in product, strong analytical ability, and commercial skills, enabling you to constantly improve customer shopping experience in market. It is of great importance create strong buy from operational teams in which will help to implement and execute regional strategy.

You are customer and sales-driven professional with a strong commercial awareness and salesmanship. You have a strategic mindset with an analytical back-bone. You thrive working in a fast pace, in and agile environment, executing the regional commercial agenda for your markets. You love working with the product and to execute your concept plan in line with the regional directions. You are a strong team-player and foster collaboration across channels, roles and functions and inspires stakeholders to buy in to the product plans to enhance engagement and execution level.

Key responsibilities

• Implement and execute regional merchandising strategy and commercial priorities by being up to date with regional assortment and demand & inventory strategy.
• Optimize local selling peaks driven by optimizing product exposure strategy to calendar, customer shopping behavior and commercial plan; be responsible to share information towards the digital team regarding availability, activation plan and deal structure to support excellent execution on site.
• Drive in and post season inventory management by picking full price, discount and sale activities in line with regional merch direction, as well as executing stock management, sale, EOP and commercial reduction.
• Follow up on stock and resolve issues together with regional merchandising manager and e-commerce lead; execute regional strategy for commercial impact on key product categories based on in season performance.
• Know your market retail situation and customer profile, providing commercial team with constant and structured sales follow up for the channel, as well as commercial initiatives in store (visit the site in all touchpoints several times a week) to confirm or adjust actions needed.

As Employee Relations Specialist, you have responsibility and accountability for the Employee Relations areas for the country(ies) in scope. E.g., implementation of global deliveries and processes, policies, and guidelines. Securing that local laws, practices and needs are captured and catered for.  Facilitating alignment between global and local needs to achieve common approach and delivery where needed. 

To be successful in your role you ensure that your part of the Employee Relations network have the right competence, work multi and contributing to the business needs by taking responsibility for the whole. By having a holistic approach and proactively ensuring market intelligence, you enable agile solutions, compliance to existing and upcoming legislations, mitigate risks and solve problems to support the business needs.

Key responsibilities

• Provide legal support, secure compliance, and represent H&M Group as an employer in the local market; Responsible for negotiations with local work councils and unions, incl. collective bargaining. negotiations. 
• Set and implement a systematic way of working within the health and safety area by investigating, risk assessing, raising awareness, mitigating potential risks, and following up across the organization together with the Security team.
• Secure proactive management of incidents, accidents, risk observation and reporting throughout the business operation in cross collaboration with local Security team. 
• Give expert advice on People Relations and support to managers, HR, and other functions in the local market; secure all Managers have relevant competence and tools regarding People Relations.
• Collaborate with Group CoE People Relations to implement and adapt policies, guidelines, and frameworks locally. 

1. To ensure stores activities are operated smoothly and according to the Standard Operating Procedures. 

   • Manage to handling product quality, stores cleanliness and quality staffs and hygiene.
   • Check bank-in reports of stores to ensure daily sales takings are banked in on time.
   • Monitor and ensure smooth daily operation at the stores assigned.
   • Verification of stores requisitions which includes stock take report, petty cash, claim, payroll, hiring of part time.
   • Ensure Store Opening, Closing and sales transactions are in line with the SOP.
   • Conduct ROR (Review of Operations Risks) on food safety, SOPs, product quality and health risks to ensure compliance to required standards.

2. To train, guide & coach service staff on performance & discipline and plan work shift for store staff. 

3. Responsible in renewing stores license with local council.

4. Ensure overall retail outlets operations are managed effectively to achieve sales targets, maximize profitability and productivity, increase customer satisfaction, and ensure continuous business growth. It also including the monitoring and execution of marketing program.

5. Manage customer complaints promptly and take effective action to prevent a recurrence of such complaints.

6. Monitor and control the operational expenses and budgets.

7. Able to plan sales promotion & marketing initiative.

8. Ensures identification of obsolete/slow moving stock and obtain management approval on markdowns and product discounts to ensure stock is liquidated as per retail /brand/category guidelines.

9. To ensure all orders issued are delivered on time and ensure the highest delivery ratio.

10. To conduct competitor surveys on the product's features, prices, and the activities that are taking place in other surrounding outlets.

11. Any other ad-hoc duties assigned by Management.

Job Purpose

Responsible for managing and supporting the MIS Department's daily task monitoring asset management, and sourcing/procurement-related activities.

Job Accountabilities

• To compile and check distributiors' A&P claims.
• Assist in documentation of regional/MT team ARF.
• Prepare post-mortem / evaluation report.
• Assist in compiling & tracking Trade activities.
• Timerly and effectively coordinate the POSM's -distribution.

Passionate about football (soccer) AND about business? Stranger Soccer is expanding to key cities around the world. We are looking for a License Owner to open and operate the Stranger Soccer business in Kuala Lumpur.

This is not your traditional management job - it is truly built for someone that wants to own and operate their own business (that happens to make the world's greatest sport accessible to everyone). This role is ideally suited for an adventurous and football-passionate entrepreneur.

Sounds Like You?

As a next step, please visit www.strangersoccer.com and particularly the section Bring Stranger Soccer to your City to learn more about this dynamic opportunity. If it appears to be a fit, and you wish to learn more, please fill out the form there to officially express your interest. Be sure to download and explore the Stranger Soccer mobile app as well.

Responsibilities

• Bring the Stranger Soccer brand and business to life for the assigned city
• Recruit, train, and lead a small central team (2-3 persons) as well as a few freelance Official Hosts (game hosts) to kick off the operation
• Identify and secure prime slots at football venues to run Stranger Soccer games
• Engage in creative sales and marketing digital and hands-onto ensure that customers are introduced to the platform as a convenient and preferred way to play
• Oversee a schedule of games, ensuring customers are delighted with each game they play, and keep coming back for more
• Take advantage of the strong backing and direction of Singapore headquarters, where an operations and technology team is ready to support you.
  

You should have

• A passion for football, and a strong connection to your local football scene
• A business background, ideally in management and customer service
• An entrepreneurial background or spirit
• A commitment to owning, driving, and scaling the Stranger Soccer brand in the assigned market
• A hunger to succeed: financial compensation for this role will be proportionate to hard work, business acumen, and effectiveness.
  

About Stranger Soccer

With 3.5 billion football enthusiasts in over 200 countries, football is the most popular sport in the world. But why don't more people play it? Stranger Soccer (www.strangersoccer.com) makes playing football as easy as going for a jog or to the gym. Browse dozens of games on its acclaimed Mobile App. Book a slot. Turn up and play.

Incorporated in 2017, Stranger Soccer has quickly transformed the sports & recreation scene in Singapore. In a few short years, it has grown to be the #1-way people play football and futsal in the country, amassing tens of thousands of registered users purchasing thousands of slots every week. Whether you call it Fussball, Fútbol, Calcio, or anything else, the world now awaits.

Our Mission

To make playing football as easy as going for a jog.

Our Vision

A world in which playing football is as popular and widespread as watching football.

Got what it takes?

We look forward to meeting you.

Job Brief:

The role is responsible for keeping a record of the progress of project activities and project deliverables, including a project risk register, and creating standardization of methods used by Project Leads across the organization to ensure progress, adequate change management, and quality outcomes throughout the project cycle. The role will proactively obtain updates from Project Leads and Business Analysts and present the data via a Project Dashboard and other means of the update to allow the Project Manager to keep track of project activities' status across the organization and vendor parties.

Job Responsibilities:

• Support the Project Manager to drive all planned activities forward from planning to implementation.
• Assist the Project Manager to compile and analyze information for project deliverables.
• Highlight potential bottlenecks when getting updates from Project Leads across multiple functions, including technology, to positively influence the efficiency and cost-effectiveness of the project.
• Track dependencies on the project critical path and ensure all identified risks are recorded, discussed at the appropriate project forum, and mitigating actions are agreed upon with deadlines.
• Track the resolution of the Project Risk register and escalate to Project Manager any concerns or delays to ensure risk-mitigating actions are timely.
• Escalate any anticipated project risks promptly for Project Manager to mitigate potential risks
• Record and track change management conversations and activities to enable a continuous feedback loop for improvement on effectiveness.
• Collation of project financial information for both internal and customer reports
• Monitor and track the time spent by project resources and publish the utilization periodically 
• Track the invoices from vendors and process the payments accordingly
• Maintain the project budget, update the actual spend and publish the budget vs actuals periodically 
• Establish measurements for operational improvements and to ensure accurate assessment of what is deemed sufficient progress.

Job Requirements:

• Bachelor’s degree, preferably in Information Technology (IT) / Business Studies, / Insurance.
• Knowledge of the general insurance industry is preferable.
• Minimum of 2 to 5 years of relevant experience in a project coordinator role.
• Highly organized and dynamic individual with strong analytical skills.
• General understanding of the general insurance business.
• Possess the ability to act effectively at various levels of detail
• Work constructively with Project Leads to facilitate data collection and progress update
• Effective communication and interpersonal skills.
• Fluency in verbal and written English.
• Good knowledge of MS Office suite (Excel, PowerPoint, Word)

Job Brief:

The Head of Digital Partnerships and Innovation, will play a critical role in driving digital transformation agenda, building strategic relationships, and leveraging emerging technologies to create a sustainable competitive advantage. If you are passionate about shaping the future of digital ecosystems, this role is perfect for you.

Key Responsibilities:

• Develop and implement a comprehensive technology and digital partnership strategy to align with organizational objectives.
• Identify, cultivate, and nurture strategic partnerships with internal and external stakeholders to foster collaboration and innovation.
• Foster a culture of digital innovation and agility, inspiring your team to explore and adopt cutting-edge tools and methodologies.
• Oversee market research and competitor analysis to guide strategic decisions and maintain market leadership.
• Support and drive the organization’s digital transformation initiatives, ensuring seamless integration of new technologies and methodologies.
• Partner with the Commercial division to support business development activities related to technology and digital solutions.
• Develop and implement robust processes for managing partnerships, ensuring efficiency and scalability.
• Track and monitor divisional projects, defining and measuring KPIs to ensure alignment with strategic objectives.
• Conduct financial modeling, ROI analysis, and risk mitigation for partnership initiatives.
• Build, inspire, and lead a high-performing team, optimizing resource allocation to achieve excellence.
• Represent the organization in industry forums, sharing insights on emerging digital trends and advocating for the company’s digital agenda.
• Work closely with other departments to maximize the impact of partnerships and drive organizational success.

Job Requirements:

• Bachelor’s degree in Business, Information Technology, Marketing, Communication, Management, Analytics or a related field (MBA is a plus).
• Minimum 10 years’ experience in business development or strategic account management, with at least 5 years in a managerial role.
• Possesses a proven track record in developing and implementing successful digital strategies and partnerships.
• Possesses any technology related certifications would be an added advantage.
• Proven ability to develop and execute growth strategies, manage client relationships, and achieve business targets.
• Displays strong expertise in proposal development, pricing strategies, and market analysis.
• Displays strong expertise in digital innovation, market research, and emerging technologies.
• Excellent leadership and people management skills, with a track record of building and motivating high-performing teams.
• Exceptional communication, presentation, and stakeholder management skills, including experience working with senior executives.
• Results-driven, adaptable, and willing to travel as needed for business engagements.
• A forward-thinker who stays abreast of digital trends and fosters an agile mindset.

We are looking for a highly motivated Associate, AP Service Delivery (Direct) to join our growing team in Finance based in our shared service centre in our Malaysia Office.

Responsibilities: 

• Perform day to day invoices processing, 3-way matching for all incoming invoices and related documentation
• Review and verify the accuracy and completeness of all incoming invoices and related documentation received
• Ensure that all data is accurately input during processing
• Verify vendor accounts by reconciling monthly statements and related transactions
• Maintain accurate and organized records of all processed invoices and all related documentation
• Address discrepancies, errors, or issues with processing, and communicate with stakeholders  to resolve problems promptly
• Maintain positive relationships with all stakeholders and respond in a professional and timely manner
• Collaborate with various departments to obtain necessary approvals for non-standard invoices and all related documentation processing
• Adhere to company policies, accounting standards, and legal requirements in all accounts payable processes
• Stay informed about changes in regulations and contribute to compliance efforts
• Ad-hoc finance requests, projects or administrative support to the finance team

Job Brief:

Responsible for managing financial activities and providing administrative support to senior management.

Job Responsibilities:

• Assist in day-to-day accounting operations for the EO team.
• Coordinate and manage personal financial transactions and accounts.
• Ensure the accuracy and timely recording of all financial transactions.
• Prepare and analyze financial reports and budgets when necessary.
• Liaise with external financial advisors or institutions as needed.
• Ensure confidentiality and discretion in handling personal financial information.
• Assist ad-hoc assignments when required.

Job Requirements:

• Diploma, LCCI, Degree in Finance / Accounting or equivalent qualifications
• Relevant experience in finance or personal financial management.
• Strong organizational and communication skills.
• Proficient in Microsoft Office and financial management software.
• Proficiency in accounting software (e.g., SAP, Oracle) and Microsoft Excel will be a plus.
• Fluent in English (Mandarin is a plus)
• Resilient, adaptable, meticulous, proactive and able to meet deadlines

• Responsible for total cost management of projects delivering positive outcomes for our clients, demonstrating leadership and coaching to Graduate CM, and innovation of service and knowledge.
• Carry out cost management and contract administration duties with reasonable supervision and guidance
• To provide all work outputs in an accurate and timely manner
• Provide Documentation including Tender Document, Tender Report, Pre-contract correspondence, LOA and contract documents. 
• To monitor and verifying VO, Claims, Payment, Final Account and attending project meetings.
• To produce monthly cost reports
• Provide CM role pro-actively and professionally and interfacing with the client and other consultants, at all project stages

As a Business Analyst, you will play a crucial role in supporting our Dynamics 365 CRM Implementation initiatives. You will work closely with cross-functional teams, gathering business requirements, and translating them into functional specifications. Your ability to align specifications from multiple systems and interfaces, coupled with your skills in JIRA triage, will be critical to the success of our projects.

Key Responsibilities:

- Business Requirements Gathering: Collaborate with stakeholders to gather and document detailed business requirements for Dynamics 365 CRM projects.

- Functional Specification Documentation (FSD): Write clear and comprehensive Functional Specification Documents to guide development teams.

- Dynamics 365 CRM Expertise: Apply functional knowledge of Microsoft Dynamics 365, particularly in areas such as retail customer leads and service requests.

- Cross-Team Interaction: Work closely with multiple teams, including IT, development, and operations, to ensure alignment and integration of business requirements.

- Systems Alignment: Ensure alignment of specifications from various systems and interfaces, contributing to seamless system integration.

- JIRA Triage: Manage and prioritize JIRA tickets, assigning them to the appropriate teams based on priority and complexity.

- Stakeholder Communication: Facilitate communication between stakeholders to ensure clarity and alignment of project objectives.

Must Have Skills:

- MSD Functional Knowledge: Proficiency in Microsoft Dynamics 365, particularly in one of the following areas:

  - Retail Customer Leads

  - Service Requests

- Implementation experience with Banking clients (3-4 years) and over all 8+ years as BA and MS Dynamics / D365.

- Business Requirements Gathering: Strong skills in gathering and documenting business requirements.

- Writing FSD: Experience in writing detailed and clear Functional Specification Documents (FSD).

- Cross-Functional Collaboration: Ability to effectively interact with multiple teams, ensuring clear communication and project alignment.

- Systems Integration: Proven ability to align specifications from multiple systems and interfaces for cohesive system functionality.

- JIRA Triage: Experience in managing JIRA tickets, with the ability to prioritize and assign tasks to the appropriate teams.

Good to Have:

- MSD Environment Knowledge: Familiarity with the Microsoft Dynamics 365 environment.

- Banking Experience: Previous experience working in the banking sector.

Qualifications:

- Bachelor’s degree in business administration, Information Systems, or a related field.

- minimum 8 years of experience in a business analyst role or related position.

- MS Dynamics CRM Certified.

- Strong Implementation Experience on Sales & Service modules

-Banking domain experience.

- Strong analytical, problem-solving, and communication skills.

- Ability to work independently and within a team environment.

Proxymity does not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual’s status in any group or class protected by applicable federal, state or local law. Proxymity encourages application from minorities, women, the disabled, protected veterans and all other qualified applicants. To support our commitment to inclusion, we have an active Diversity, Equity, Inclusion, and Belonging (DEIB) committee that works to foster a culture where everyone feels supported and valued.

About Proxymity

Proxymity is a market leading digital investor communications platform focused on providing regulatory compliant products focused initially on Proxy Voting and Shareholder Disclosure services. Founded in London and spun out of Citi, from the very beginning our mission focused on benefitting the whole capital markets ecosystem, rather than just one part or one player within it. This ethos is endorsed by investment from global consortium of some the industry’s most influential financial institutions.

About Us - Proxymity

Proxymity’s service offering is now a Global one, matching the needs of our custodian and broker community respectively. This is reflected by a fast-growing client base who have long desired an improved service by a trusted vendor. As a result, we are a fast-growth company and have already gone from 10 - 200+ employees in the last four years with a global footprint in London, New York, Tel-Aviv, Melbourne.

What we’re looking for:

We are looking for individuals who bring enthusiasm, a learning mindset, and a proactive approach to our operational site in Kuala Lumpur. You will perform a key role in delivering exceptional client support and ensuring seamless performance of the Proxymity platform.

As a key contributor to the launch phase of Proxymity, you will have the opportunity to support a variety of pivotal activities and expand the remit of your role as the needs of the business develop.

Responsibilities include:

• Overseeing vote execution to market from the Proxymity platform
• Sourcing and creating new meetings on the platform
• Identifying operational and implementation process improvement opportunities
• Creating and maintaining all operational procedures according to company policy
• Identifying and submitting potential Proxymity platform improvements, including those raised by clients
• Collaborating with the team and acting as the first point of contact for operational issues, ensuring prompt escalation to local management in the event of material impact to clients
• Demonstrating the Proxymity platform to new and existing users as and when required

• Strong attention to detail
• Excellent written and verbal communication skills, with the ability to positively represent the company to clients and other market participants
• Comfortable working independently while proactively seeking guidance and support when needed
• Team orientated - proven ability to build positive relationships, and proactively overcome the challenges of working with remote team members
• Strong organisational skills, with support available to help effectively prioritise your workload
• Experience in working in a fast-paced service delivery environment
• Ability to multitask and adapt quickly to changing priorities

• Headspace subscription 
• Birthday off in addition to annual leave 
• Access to Absorb Learning 
• Improved family-friendly policies 
• Hybrid working scheme
• Choose your tech 
• 2 duvet days a year 
• 1 volunteer day a year 
• 4-week sabbatical after 4 years at Proxymity 
• Workation- Our Workation policy means you can work anywhere in the world for up to 45 days per calendar year. 
• Companywide parties twice a year 
• Team socials 
• A company wins programme 
• Companywide panels on variety of subjects like diversity and inclusion, wellbeing etc. 
• A dog friendly office
• Complementary snacks and drinks in the office

To assist us with evolving our DEI efforts and ensuring our process is as inclusive as possible, we will be sending out a brief diversity and inclusion survey for you to complete if you choose to apply for this position. This will be completely anonymous and is in no way tied to your application. If you could please take a few minutes out of your day to complete this that would be much appreciated.

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia, expanding into a leading SME neobank. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India, Softbank Vision Fund and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors.

And here at Funding Societies | Modalku we live by our core values:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

What will you do:

• Fully support the company's PR strategy and execute it in different phases.
• Assist in managing public relations activities and materials. This includes assisting in writing press releases, press releases distribution, fact sheet, media profiling, and delivery of hampers during festive seasons. 
• Regular compilation of monthly reporting on the result of all stated above activities.
• Analyze campaign performance, identify key learnings and iterate quickly.
• Regularly monitor/track competitors’ movement from public relations perspective to understand and keep updated with industry trends, their marketing/business activities as references and insights for the marketing communications team.
• Manage to respond to media inquiries within their preferred timeline.
• Track spending accordingly for Malaysia’s communications division. 
• Assist marketing communications team as and when required.

What we are looking for:

• Currently pursuing a degree in Public Relations, Mass Communication, Communication, or a related field.
• Proactive, independent, and self-motivated with a keen interest in public relations and communications.
• A team player with strong interpersonal skills and the ability to collaborate effectively.
• Good planning, organizational, and time management skills with attention to detail and the ability to meet deadlines.
• Creative and eager to contribute ideas for public relations campaigns that engage and inform target audiences.
• Strong written and verbal communication skills in English and Bahasa Malaysia. Proficiency in Mandarin is an added advantage.
• Willingness to learn and adapt to different communication styles for engaging with various stakeholders.
• Basic proficiency in graphic design, content creation, and editing tools for press releases, media kits, and social media content.
• Enthusiastic about monitoring media coverage, assisting in media relations, and preparing reports to support PR strategies.

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with curated learning programs on our internal learning platform.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Job Brief:

The Industrial Relations (IR) Specialist is expected to manage all aspects of industrial relations and compliance within our organisation. This role is critical in fostering a positive workplace environment by resolving employee grievances, overseeing disciplinary processes, and ensuring compliance with labor laws.

Job Responsibilities:

Industrial Relations (IR) Management

• Handle and resolve employee grievances promptly and effectively to maintain a positive workplace environment.
• Oversee the full disciplinary process, including conducting investigations, drafting show-cause letters, and managing domestic inquiries.
• Represent the company in labor court proceedings and ensure compliance with court rulings.

Compliance and Advisory

• Stay updated on the latest amendments to the Employment Act and other relevant labor laws.
• Provide expert advice to HODs and management on IR matters, ensuring compliance with applicable laws and company policies.
• Assist in developing and implementing company policies to mitigate risks and maintain compliance.

Cross-Functional HR Collaboration

• Partner with other HR functions to ensure seamless integration of IR practices across HR operations.
• Participate in HR projects and organisational development initiatives as needed.
• Support activities and programs that enhance employee well-being and satisfaction.

Job Requirement:

• Bachelor's degree in Human Resources, Industrial Relations, Law or a related field. A Master's degree or relevant certification, i.e. Certified Industrial Relations Practitioner is an added advantage.
• At least 5–7 years of experience in industrial relations, employee relations, or HR compliance roles.
• Proven experience in handling labor court proceedings, grievance resolution, and disciplinary processes.
• In-depth understanding of labor laws, including the Employment Act and other relevant legislation.
• Familiarity with drafting show-cause letters, conducting investigations, and managing domestic inquiries.
• Ability to interpret legal amendments and provide actionable advice to ensure compliance.

Primary Responsibilities

Marketing Management

• Develops a public relations program for the hotel based on its marketing goals. Liaises with Marketing in targeting specific markets and developing the public relations strategies to reach these markets
• Develops media contacts, plans press conferences and other press activities. Acts as hotel’s liaison with media to promote good publicity and counteract bad publicity.
• Develops and organizes promotional activities, coordinates with departments concerned; invites VIPs and media to promotional activities; prepares and issues press releases
• Establishes sales leads from the study of magazines, newspapers and form personal contacts; coordinates sales leads with Banqueting and Sales Departments
• Disseminates corporate press releases to appropriate local trade and consumer media
• Establishes a program for sending promotional news to trade publications on a regular basis releases covering special events, promotions, etc.
• Prepares promotional press releases on personalities among guests and employees of the hotel and on newsworthy events in the hotel
• Provides information to other departments on activities within and outside the hotel which may be useful when dealing with guests
• Accepts clients and media complaints, requests, and inquiries and coordinates handling with departments concerned
• Coordinates all activities with the Sales Manager
• Maintains good public relations by extending personalized service to VIPs. e.g. following up on reservations for VIPs, assisting in greeting VIPs and groups upon their arrival, sending welcome letter to VIP guests
• Coordinates guest lists and invitations for VIP receptions, luncheons, dinners, etc.
• Maintains clipping files pertaining to the hotel(s) based on daily perusal of the media and provides same to General Manager, other departments, other hotels, corporate public relations, as appropriate
• Maintains mailing list/contact file
• Maintains hotel photo file
• Liaises with Human Resource Manager on matters affecting corporate image
• Develop hotel gifts and giveaways
• Builds profile within local market place through attendance at various events and local market place
• Co-ordinates hotel photography when required
• Monitors awareness of competitor activities and use information when developing strategies
• Plans and coordinates sponsorship activities.
• To supervise the maintenance of a mailing list consisting of a record of former and existing clients of the hotel.
• To organize regular visits by professional persons from the media and members of the trade to the hotel.
• To present a summary of visits to the General Manager and Director of Sales & marketing on a regular basis.
• To attend all official functions as a representative of the hotel.
• To greet all VIP guests of the hotel.
• To ensure that stationary and printed items are standardized and conforms to the MERCURE standards.
• To closely coordinate social events in the hotel.
• To closely observe matters pertaining to PR activities of the hotel and other hotels (competitors) on a regular basis.

Team Management

• Interview, select and recruit direct reports  
• Identify and develop team members with potential
• Conduct performance review with the team
• Constantly monitor team members’ appearance, attitude and degree of professionalism
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

Other Responsibilities

• Attend all briefings, meetings and trainings as assigned by management
• Maintain a high standard of personal appearance and hygiene at all times
• Be aware of the hotel fire & life safety/emergency procedures
• Perform other reasonable duties assigned by the assigned by the Management

Main Complexity/Critical issues in the Job

• Defines precise guest requirements and ensures that the guest services offered corresponds effectively to their requests

About the Role:
We are seeking a skilled Dynamics 365 CRM Consultant with a strong background in banking domain implementations. The ideal candidate will have hands-on experience in implementing Dynamics 365 CRM solutions, particularly within retail banking or other banking sectors. This role involves working closely with business users to gather requirements, design solutions, and implement the Sales and Service modules to optimize customer relationship management processes.

Key Responsibilities:

• Lead end-to-end Dynamics 365 CRM implementation projects within banking environments.
• Collaborate with business users to gather requirements and translate them into effective CRM solutions.
• Customize and configure the Sales and Service modules to align with business processes.
• Provide hands-on expertise in Dynamics 365 CRM development and integration with banking systems.
• Ensure the delivery of scalable, secure, and compliant CRM solutions tailored to the banking domain.
• Facilitate user training sessions and provide ongoing support post-implementation.
• Regularly communicate with stakeholders to provide updates on project progress and address any challenges.

• Proven experience in Dynamics 365 CRM implementation within the banking industry, particularly retail banking.
• Strong understanding of banking operations and processes.
• Expertise in the Sales and Service modules of Dynamics 365 CRM.
• Excellent communication and interpersonal skills for effective stakeholder management.
• Ability to work collaboratively in a cross-functional team environment.

Preferred Skills:

• Knowledge of integration tools and techniques for connecting Dynamics 365 with other banking systems.
• Familiarity with regulatory compliance requirements in the banking domain.

• Responsible for total cost management of projects delivering positive outcomes for our clients, demonstrating leadership and coaching to Graduate CM, and innovation of service and knowledge.
• Carry out cost management and contract administration duties with reasonable supervision and guidance
• To provide all work outputs in an accurate and timely manner
• Provide Cost Advice and Cost Planning including estimate, comparative design studies, life cycle costing, turnover/cash flow projections, cost control and cost report during pre-contract period.
• To run the procurement process from all stages in pre-qualification such as quotation enquiry, analysis, selection and contract preparation
• Provide Documentation including Tender Document, Tender Report, Pre-contract correspondence, LOA and contract documents. 
• To monitor and verifying VO, Claims, Payment, Final Account and attending project meetings.
• To produce monthly cost reports
• Provide CM role pro-actively and professionally and interfacing with the client and other consultants, at all project stages

• Responsible for total cost management of projects delivering positive outcomes for our clients, demonstrating leadership and coaching to Graduate CM, and innovation of service and knowledge.
• Carry out cost management and contract administration duties with reasonable supervision and guidance
• Lead Cost Manager for new built project
• Provide Cost Advice and Cost Planning including estimate, comparative design studies, life cycle costing, turnover/cash flow projections, cost control and cost report during pre-contract period.
• Responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place
• To run the procurement process from all stages in pre-qualification such as quotation enquiry, analysis, selection and contract preparation
• Provide Documentation including Tender Document, Tender Report, Pre-contract correspondence, LOA and contract documents. 
• Monitor and verifying VO, Claims, Payment, Final Account and attending project meetings. Produce monthly cost reports. 
• Knowledge management – Ensuring that key information and learning generated from each commission is input into the internal database
• Process improvement – Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager
• Provide CM role pro-actively and professionally and interfacing with the client and other consultants, at all project stages