Total 19 Contract Finance / Banking / Insurance job vacancies

• Greet and welcome visitors with a warm and professional demeanor.
• Maintain a clean and organized reception area.
• Notify staff of visitor arrivals.
• Provide excellent customer service by answering inquiries in person, over the phone.
• Direct visitor to the appropriate departments or personnel.
• Answer and manage incoming calls, transferring them to the appropriate staff members.
• Take and relay messages accurately and in a timely manner.
• Maintain a professional and courteous phone manner.
• Manage office supplies and inventory for the front desk area.
• Sort and distribute incoming and outgoing mail and packages.
• Effectively communicate with internal and external stakeholders in a clear and professional manner.
• Travel Arrangements
• Any other task assigned by Superior.
   

Requirement: 

• Excellent verbal and written communication skills.
• Proficiency in using computer.
• Strong organizational skills and attention to detail.
• Professional and welcoming demeanour.
• Good IT skill essential – Word, Excel, PowerPoint and Outlook.
• Hardworking and focused
• Goal oriented
• Pleasant personality
• Strong commitment in achieving target
• Warmth and friendly personality -Well groom & honesty

Perks & Benefits

• Nearby public transport
• Casual dress code
• Medical insurance
• Personal leave

Job Responsibilities:

• To achieve the monthly and yearly sales target as assigned by the management.
• To execute marketing activities as directed by CSU Unit Head/ management.
• To ensure all applications or enquiries are attended in a timely manner and to provide excellent customer service at all times.
• To handle operational matters in accordance to departmental, company & regulatory bodies guidelines, IMS, procedures and policies.
   

Job Requirements: 

• Bachelor's Degree in Business Administration or any related discipline.
• Experience in Customer Service/ Credit Card Sales/ Banking or financial industry background will be an added advantage. However, fresh graduates are also welcome to apply
• Computer literate and proficient in Microsoft Office.
• Fluent in conversing in both English and Bahasa Melayu.
• Able to start immediately is an added advantage.
• 6-day work week with the ability to work on shift rotations on weekends and public holidays. (Selected candidates will be entitled for rest day and off day on alternate basis)
• A strong team player with good etiquette.

Personal leave
Personal development opportunities

職責：

• 分析客戶的財務狀況。
• 檢查並建議財務機會。
• 為客戶制定合理的計劃和預算。
• 根據客戶不斷變化的需求客製化財務計劃。
• 幫助客戶實施他們的計劃並進行交易。
• 展示和銷售合適的金融產品和服務。
• 尋找並接近潛在客戶。
• 建立牢固的關係以留住現有客戶。
• 保持最新的法規、實務和金融產品知識。

要求：

• 作為單位信託顧問的豐富經驗；銷售或客戶服務經驗是一項資產。
• 能夠分析財務資訊並遵守法規。
• 精通電子工具和CRM系統。
• 對細節的敏銳洞察力和強大的數學能力。
• 良好的職業道德，以客戶為中心的態度。
• 優秀的溝通技巧，能夠建立長期的關係。
• 最低 SPM 合格以上。
• 至少擁有會計、金融、工商管理或相關領域的學士學位；專業認證（例如CFP）優先。

津貼和福利

• 佣金和獎金
• 彈性的工作時間
• 休閒著裝要求
• 定期團隊活動
• 公司旅行
• 開放文化
• 個人發展機會

Responsibilities:

• Analyze clients' financial statuses.
• Examine and suggest financial opportunities.
• Develop sound plans and budgets for clients.
• Customize financial plans according to clients' changing needs.
• Help clients implement their plans and carry out transactions.
• Present and sell suitable financial products and services.
• Find and approach prospective clients.
• Build strong relationships to retain existing clients.
• Maintain updated knowledge of regulations, practices and financial products.

Requirements:

• Proven experience as unit trust consultant; experience in sales or customer service is an asset.
• Ability to analyze financial information and comply with regulations.
• Proficiency in electronic tools and CRM systems.
• Keen eye to detail and strong math skills.
• Good ethics, with a customer-oriented attitude.
• Outstanding communication skills, with the ability to foster long-term relationships.
• Minimum SPM qualified and above.
• Possess at least a Bachelor's Degree in accounting, finance, business administration or relevant field; professional certification (e.g. CFP) is a plus.

Perks & Benefits

• Commission and bonus
• Flexible working hours
• Casual dress code
• Regular team activities
• Company trips
• Open culture
• Personal development opportunities

Job Responsibilities:

• Handles and ensure customers’ requests, enquiries and complaints via fax, email, letter, Social Media Ticketing & Web Chat are attended and responded in timely manner.
• To support Contact Centre Department’s administrative tasks raised by Inbound Team.
• Ensure individual KRA and contribute to the Department’s overall KRA.
• Ensure operations are complied with internal policy, compliance and guideline as well as BNM requirements.
• Understand customer enquiries and respond via applicable channels: email, web chat, social media ticketing, fax, letter, and outbound call.
• Analyze, review and recommend appropriate solutions to enhance process efficiency and service standard.
• Ability to communicate effectively in written/verbally with polite manner following the processes and procedures.
• To ensure customers’ requests are attended within the stipulated time frame to avoid any service delay.
• Ability to multitask and work as a team to support each other and able to work in flexible working hours/days.
• Proactive in attending to customers' needs & solving their problems.
• Communicate with various departments in order to solve customers’ problem.

Job Requirements:

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma or Professional Degree in any field.
• Able to work on the rotational shift, 5 days work and your off day/rest day not necessary falls under Saturday/Sunday. 
• At least 1 year(s) of working experience in the related field is required for this position.
• Preferably Executives specializing in Customer Service or equivalent.
• Well verse in English & Bahasa Melayu, knowledge in other dialect will be added advantage.
• Ability to write well in English & Bahasa Malaysia.
• Direct experience in Contact Center operation, Customer Service environment and social media ticketing handling will be added advantage.
• Good interpersonal skills.
• Strong analytical skill and able to work under pressure and tight timeline.
• Ability to work in a team environment and have independent in solving problems.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Medical insurance
• Personal leave

Job Responsibilities:

• To promote AEON products to customers.
• To achieve daily, weekly and monthly sales target.
• To provide excellent customer service.
• To achieve individual target as well as team target.
• Telemarketing duties are performed accurately and on time.
• To represent company in a positive and professional manner.
• To work with all personnel and outside contacts to satisfy clients and achieve company goals.
• To identify areas of improvement in the company and assist in creating and implementing solutions.

Requirements:

• Minimum SPM/STPM/Diploma/ Degree in any related field.
• Good team building and interpersonal skills, analytical and problem solving skills with the ability to communicate with people at all levels.
• Customer-focused and bottom line performance-driven personality.
• Strong command of English and the ability to speak other languages / dialects will be an added advantage.
• Pleasant personality and able to work with minimum supervision and independently.
• Individual with high commitment, hard Working & able to work under pressure.
• Doesn’t mind working long hours, flexible working hour and working during Weekend and/or Holidays.
• No experience are required as intensive training will be provided. Nevertheless, experience in telesales/telemarketing will be added advantage
• Fresh graduates are encouraged to apply

Perks & Benefits

• Nearby public transport
• Casual dress code
• Personal leave

JOB DESCRIPTION:

• To perform agreement stamping in LHDN portal, delivery to customer, registration and archiving in DTS. 
• Improve the operation flow of DMS operation and ensure all process running smoothly and comply with guideline and procedure.
• Ensure implementation of proper filing and arrangement of customer documents. 
• Controlling of customer documents and agreements and document retrieval as and when requested by other parties. 
• To provide full support to other department and branches nationwide in term of customer service and improvement solution. 
• Work closely with other section in order to ensure operation run smoothly.
• Assist other Section / Unit operation as ad hoc basis.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code

To sell/promote Credit Cards & Aeon Member Plus Card product.
To ensure all applications are in proper order prior to submission for approval.
To create an opportunities and strategy to develop new sales and consistently increase individual or team achievements.
To ensure high standard of customer service in line with the quality and standards set by the company.
To have the best practice in all related compliance and regulatory requirements (Do’s and Don’ts).
To deliver high customer-oriented service level.

Requirements:

 Passionate and self-driven.
 Minimum SPM with 2 years sales experience.
 Fresh graduates are welcome to apply.
 Working experience in financial industry will be an advantage.
 Strong selling and negotiation skills.
 Have own transportation.
 Applicants should be Malaysian citizens or hold relevant residence status.
 Able to work on shift, public holiday and on weekends.
 Willing to travel and work independently under pressure.

Perks & Benefits

• Employee equity
• Open culture

To achieve the monthly and yearly sales target as assigned by the management.
To execute marketing activities as directed by CSU Unit Head/ management.
To ensure all applications or enquiries are attended in a timely manner and to provide excellent customer service at all times.
To handle operational matters in accordance to departmental, company & regulatory bodies guidelines, IMS, procedures and policies.

Job Requirement:

Bachelor's Degree in Business Administration or any related discipline.
Experience in Customer Service/ Credit Card Sales/ Banking or financial industry background will be an added advantage. However, fresh graduates are also welcome to apply.
Computer literate and proficient in Microsoft Office.
Fluent in conversing in both English and Bahasa Melayu.
Able to start immediately is an added advantage.
5-day work week with the ability to work on shift rotations on weekends and public holidays. (Selected candidates will be entitled for rest day and off day on alternate basis)
A strong team player with good etiquette.

Perks & Benefits

• Employee equity
• Open culture

Job Details:

• 2- 3 years of overall working experience related to budgeting, controlling, finance or accounting/Strong business applications skills, e.g. Microsoft Excel, Word and Powerpoint/ Experience in Telecommunication industry and audit is added advantage. 
• Review any purchase or payment requests and ensure they are as per approved limit of authority, supported by approved business case (where applicable) and Standard Accounting Procedure.
• Verify all the supporting document, data and information provided to the share service to ensure the accuracy of data posted to GL and the completeness of documentation for audit purposes.
• Provide support for payables, tax and treasury cycles.
• Monitor day to day budget and non-budget spending activities and highlight any issues to the divisional budget controllers when necessary as to ensure the expenditure is within the approved budget and in line with business plan.
• Provide budgetary support such as budget allocation, budget utilization and budget balance to the divisional budget controllers.
• Analyze monthly actual operation expenses and other discretionary expenses against budget and highlight any irregular trend (if any) to the team.
• Prepare monthly analysis report and highlight any irregular trend to the team.
• Prepare monthly report spending against budget and highlight major points on variances and movement to give awareness to budget owner on their spending so that they can improve their budget control and planning.
• Deal with external parties such as tax agents, external auditors, consultants and bankers.
• Involved in transformation and process improvement exercise.
• To work closely with Finance Manager to prepare reporting and performance deliverables.
• Any other relevant tasks as allocated.
• Support divisional budget controllers in their day-to-day accounting related operations and ensure conformance with procedures and limit of authority. Analyze budgeting and accounting reports and highlight to divisional budget controllers for any discrepancies or matters requiring attention.

***preferred female candidates

Perks & Benefits

• Casual dress code
• Annual leave
• Medical leave
• Hospitalization leave

職位詳情：

• 2-3 年與預算、控制、財務或會計相關的整體工作經驗/強大的業務應用技能，例如 Microsoft Excel、Word 和 Powerpoint/電信行業和審計經驗是額外優勢。
• 審查任何購買或付款請求，並確保它們符合核准的權限，並得到核准的商業案例（如適用）和標準會計程序的支援。
• 驗證提供給共享服務的所有支援文件、數據和信息，以確保發佈到 GL 的數據的準確性以及用於審計目的的文件的完整性。
• 為應付帳款、稅務和財務週期提供支援。
• 監控日常預算和非預算支出活動，並在必要時向部門預算控制員強調任何問題，以確保支出在批准的預算範圍內並符合業務計劃。
• 提供部門預算控制人員預算分配、預算使用、預算結餘等預算支援。
• 根據預算分析每月的實際營運費用和其他可自由支配的費用，並向團隊強調任何不規則的趨勢（如果有）。
• 準備月度分析報告並向團隊強調任何不正常的趨勢。
• 根據預算準備支出每月報告，並突出顯示差異和變動的要點，讓預算所有者了解其支出，以便他們能夠改善預算控制和規劃。
• 與稅務代理人、外部審計師、顧問和銀行家等外部各方打交道。
• 參與轉型和流程改善練習。
• 與財務經理密切合作，準備報告和績效交付成果。
• 任何其他分配的相關任務。
• 支援部門預算控制器的日常會計相關操作，並確保遵守程序和權限。分析預算和會計報告，並向部門預算控制器強調任何差異或需要注意的事項。

津貼和福利

• 休閒著裝要求
• 年假
• 病假
• 住院假

AML/CFT 

• Supports in establishing and maintaining AML/CFT standards, policies & procedures in accordance with applicable laws and regulations and assists the Manager in the implementation of program for AML/CFT.
• Support client screening and AML/CFT transaction monitoring & alerts, including monitoring Client activities and identifying suspicious transactions.
• Support all AML/CFT related matters and compliance, including regulatory, audit and similar inspections.
• Support the Company’s AML/CFT compliance and function to identify, manage, monitor and mitigate exposure to compliance risk.
• Assist in liaising with the relevant regulatory bodies to ensure that the Company is always in compliance with all laws and regulations.
• Support the Designated Compliance Officer at the various departments on Anti-Money Laundering and Counter-Financing of Terrorism matters.
• Undertake any other duties as assigned by the Compliance Manager.

REGULATORY COMPLIANCE (Supporting Function)

•  Support the Compliance Section in instilling a ‘compliance aware” culture within the Company.
• Assist in ensuring Company’s compliance with laws, rules and regulations set by statutory and regulatory bodies.
• Support in monitoring the implementation of the Company’s compliance requirement (eg: BNM’s regulated products, FSA, AML/CFT, JSOX, etc).
• Assist in ensuring the Company’s compliance with the laws, rules and regulations set by the statutory and regulatory bodies.
• Assist in the implementation of compliance training program.
• Support in reviewing the Company’s documents (policies/procedures) inclusive of documents related to BNM’s regulated products.
• Support the Compliance Section on regulatory compliances, including the compliance of Anti-Money Laundering and Counter-Financing of Terrorism (AML/CFT).

Job Requirement 

• Bachelor’s Degree in Management/Business Administration/Legal/Compliance or other related field.
• At least 1 year(s) and above of working experience in Compliance Department/Audit.
• Experience in a compliance function is preferred, and preferably gained from the banking or financial credit services industry.

Perks & Benefits

• Nearby public transport
• Casual dress code
• Medical insurance
• Sabbatical leave

• To perform full Credit assessment tasks for Easy Payment or Personal Financing in a professional manner
• To equip with credit policies, standards, and guideline for credit judgment
• To comply with company’s guidelines and procedures for all product credit schemes
• To ensure confidentiality, integrity & availability of all information assets those are protected.
• To work closely the team members to complete tasks within stipulated time.
• To perform and meet assigned key performance Index

Requirements:

• Bachelor's Degree, Professional Degree, Finance/Accountancy/Banking or equivalent.
• Minimum 1 years in Credit Assessment and/or credit evaluation experiences is required.
• Team player with ability to work well under pressure and to adapt in a fast paced working environment.
• Strong in analytical/leadership skill and good interpersonal. 
  
  

Perks & Benefits

• Employee equity
• Personal leave

The main purpose of a collector is to manage customer’s account on monthly basis, ensure all accounts pay before due date & to ensure customer’s account maintain and does not increase in ageing.

• Responsible to each separate individual result (collection result).
• Advise customer to make the payment on time.
• Re act as a reminder to remind customer regarding the payment due date
• Response customer request based on the customer requirement
• To ensure to maintain customer service and company image.
• Complete dunning activities based on allocated queues.
• Extensive follow up with customer via phone calls/email/fax to ensure that they pay in accordance to credit term.
• Ensure good clients relationship & service levels.
  Achieve the set standards in collections and financial objectives of collections by the management.

Job Requirement:

• Minimum SPM, STPM, Diploma or Degree Holder.
• Fresh graduate are encourage to apply.
• Good communication in English & Malay
• Well knowledge of PC and proficiency in MS Office
• Listening skills to empathize and listen to other person’s ideas
• Persuasion skills in order to move others into positive action, attitudes and behavior
• Ability to handle & manage stress

Perks & Benefits

• Employee equity
• Personal leave

Job Responsibilities:

• To achieve the monthly and yearly sales target as assigned by the management.
• To execute marketing activities as directed by CSU Unit Head/ management.
• To ensure all applications or enquiries are attended in a timely manner and to provide excellent customer service at all times.
• To handle operational matters in accordance to departmental, company & regulatory bodies guidelines, IMS, procedures and policies.
   

Job Requirements: 

• Bachelor's Degree in Business Administration or any related discipline.
• Experience in Customer Service/ Credit Card Sales/ Banking or financial industry background will be an added advantage. However, fresh graduates are also welcome to apply
• Computer literate and proficient in Microsoft Office.
• Fluent in conversing in both English and Bahasa Melayu.
• Able to start immediately is an added advantage.
• 6-day work week with the ability to work on shift rotations on weekends and public holidays. (Selected candidates will be entitled for rest day and off day on alternate basis)
• A strong team player with good etiquette.

• Personal leave
• Personal development opportunities