Your Browser is Not Supported
To ensure jobstore run smoothly, please use the latest version of the following supported browsers:
REQUIREMENT
Strong logical thinking ability, communication and coordination skills. (Familiar with the operation process is preferred)
DUTIES AND RESPONSIBILITIES
1, To issue & manage invoices and Delivery Order, update and maintain data in systems.
2. To ensure goods produce on time by coordinate with internal departments. (follow up production progress, handle abnormalities)
3, To ensure goods deliver to client on time through shipment arrangements.
4, To always update with Planner regarding monthly order analysis, forecasting, & raw material preparation.
5, To ensure customer satisfaction.
Attendance allowance RM200, Food allowance RM50, Year-end Bonus
Founded on 25 March 1996 and listed on the Shenzhen Stock Exchange on 16 December 2016 (stock code: 002831), YUTO is an international industry-leading superior packaging solution provider. Headquartered in Shenzhen, YUTO has over 20,000 employees and 50+ production sites with a global service network. Leveraging on our superior printing and packaging technologies and agile global delivery capabilities, we provide innovative one-stop packaging solutions and sustainable intelligent manufacturing services to Fortune 500 companies, famous brands and other clients.
Our packaging business covers six core sectors: consumer electronics, wine and spirits, personal care, food, healthcare, and tobacco. In addition, we also provide customized services to clients in various industries, including eco-friendly plastic replacement, pre-press media, retail store materials, creative products, injection molding, photolithography, and more.
Based on the packaging business, YUTO also provides solutions in the field of technology products, covering pet products, consumer electronics components (acoustic devices, consumer electronics soft materials, Flexible Printed Circuit, glare films), and new materials (carbon fiber, glass fiber, eco-friendly glues). We are actively exploring market trends and devoting ourselves to innovating for the future and creating value. You Us TOgether Extraordinary.
Requirements:
Responsibilities:
Perks & Benefits
WHO ARE WE ?
Our Principle:
Ensuring Clients Satisfaction For Over 15 Years
Headquartered in Kuala Lumpur, Malaysia, AAA Greencell International Group is the pioneer in advocating Cell Medicine to the public and it has done so for the past 10 years. Under the founder, Prof Carl Zhang’s leadership, the company offers sophisticated products to improve cellular health and wellness, which includes Health & Wellness devices, Food Supplements, Skin Care and Home Care products. In 10 years, we have reached more than 10 countries and currently have office set up in countries like Singapore, Indonesia and Thailand to better serve our distributors and customers.
Currently, our growing company is seeking to hire a Customer Service Executive who will be responsible for the following:
Responsibilities:
• Collaborate with Operation Director and HR Manager in setting and driving organizational vision, operations strategy, and hiring levels
• Resolve customer complaints brought to your attention
• Create policies, procedures and oversee the customer service processes
• Conducting surveys and writing reports based on customer feedback on products and services
• Ensure compliance are met along with the business regulations, and take appropriate action when necessary
• Analyze internal operations and identify areas for process enhancement
• Answering client correspondences through email, social media and via telecommunication
• Relaying extensive product information to customers
• Managing orders, stocks and ensuring their prompt delivery
• Rerouting customer request or calls to the relevant PIC or departments when advanced solutions are needed
• Create filing system for customer records, including contact information, purchases and billings.
• Build and maintain trusting relationships with key customers, clients, partners, and stakeholders
Requirements:
• One or more years of experience in executive leadership roles
• Excellent leadership skills, with steadfast resolve and personal integrity • Knowledge of CRM systems would be an advantage
• Good interpersonal, written and oral communication skills
• Able to lead the team to promote excellent customer service
• Ability to diagnose problems quickly and foresee potential issues
• Creating policies and procedures on customer service process
• Possess excellent product knowledge to enhance customer support
• Conduct quality assurance surveys with customers and provide feedback
• International business experience
AAA International Group was first established in Los Angeles, California during the 1990’s. AAA International Group started of a high-tech enterprise specializing in research, product development and production of biological washing and cell beauty. Since the incorporation, the group has then expanded to cover a comprehensive chain throughout the industry, ranging from manufacturing, research and development, marketing, and after-sales service. AAA International Group first make its appearance in Los Angeles, California as a manufacturing factory with a professional biotechnology research and development laboratory. From then, the Group has then grown further and has now encompassed the whole Cell Health and Beauty industry. Moving forward, the Group has set its sights on strengthening its international reach by establishing branch factories in Malaysia, Thailand, Indonesia, India and Europe. AAA International Group has also set its sights to establish its own marketing offices in more than 50 different countries across the world. With our ambitious expansion plan, we strongly encourage our people to move between roles and provide global exposures. AAA strive to make a positive impact on people and the economy. We work smart, play hard and never give up. Looking forward to welcome like-minded individual who share our values & sentiment to join us!
We are looking for a dedicated and experienced online customer service representative to join our dynamic team. As an Online Customer Service Representative, you will be responsible for providing exceptional service to our customers through a variety of online channels.
Responsibilities:
Requirements:
Perks & Benefits
Hellocare Sdn. Bhd. stablished company at KL Eco City. We are doing customer care outsourcing services. Provide services to different platforms. To handle all online enquiries promptly, accurately and professionally.
Headquartered in Kuala Lumpur, Malaysia, AAA Greencell International Group is the pioneer in advocating Cell Medicine to the public and it has done so for the past 10 years. Under the founder, Prof Carl Zhang’s leadership, the company offers sophisticated products to improve cellular health and wellness, which includes Health & Wellness devices, Food Supplements, Skin Care and Home Care products. In 10 years, we have reached more than 10 countries and currently have office set up in countries like Singapore, Indonesia and Thailand to better serve our distributors and customers.
Currently, our growing company is seeking to hire a Customer Service Executive who will be responsible for the following:
Responsibilities:
• Collaborate with Operation Director and HR Manager in setting and driving organizational vision, operations strategy, and hiring levels
• Resolve customer complaints brought to your attention
• Create policies, procedures and oversee the customer service processes
• Conducting surveys and writing reports based on customer feedback on products and services
• Ensure compliance are met along with the business regulations, and take appropriate action when necessary
• Analyze internal operations and identify areas for process enhancement
• Answering client correspondences through email, social media and via telecommunication
• Relaying extensive product information to customers
• Managing orders, stocks and ensuring their prompt delivery
• Rerouting customer request or calls to the relevant PIC or departments when advanced solutions are needed
• Create filing system for customer records, including contact information, purchases and billings.
• Build and maintain trusting relationships with key customers, clients, partners, and stakeholders
Requirements:
• One or more years of experience in executive leadership roles
• Excellent leadership skills, with steadfast resolve and personal integrity • Knowledge of CRM systems would be an advantage
• Good interpersonal, written and oral communication skills
• Able to lead the team to promote excellent customer service
• Ability to diagnose problems quickly and foresee potential issues
• Creating policies and procedures on customer service process
• Possess excellent product knowledge to enhance customer support
• Conduct quality assurance surveys with customers and provide feedback
• International business experience
AAA International Group was first established in Los Angeles, California during the 1990’s. AAA International Group started of a high-tech enterprise specializing in research, product development and production of biological washing and cell beauty. Since the incorporation, the group has then expanded to cover a comprehensive chain throughout the industry, ranging from manufacturing, research and development, marketing, and after-sales service. AAA International Group first make its appearance in Los Angeles, California as a manufacturing factory with a professional biotechnology research and development laboratory. From then, the Group has then grown further and has now encompassed the whole Cell Health and Beauty industry. Moving forward, the Group has set its sights on strengthening its international reach by establishing branch factories in Malaysia, Thailand, Indonesia, India and Europe. AAA International Group has also set its sights to establish its own marketing offices in more than 50 different countries across the world. With our ambitious expansion plan, we strongly encourage our people to move between roles and provide global exposures. AAA strive to make a positive impact on people and the economy. We work smart, play hard and never give up. Looking forward to welcome like-minded individual who share our values & sentiment to join us!
Job Scope :
Job Requirements :
Perks & Benefits
Founded and steered by a team of young & passionate entrepreneurs, Eco Global Logistics Sdn Bhd is a one-stop solution for all your logistics needs. Our complete range of services include International Freight Forwarding, Customs Brokerage, Transportation and Warehousing & Distribution, and through this we are confident in meeting the needs of our diverse clientele. Our #1 priority is our Clients and we are committed to ensuring a worry-free and hassle-free experience for all our Clients.
We work as a close-knit team of like-minded individuals and we share the same dream of achieving recognition for our unmatched efficiency and reliability. Being our Client means that you will be engaging with an efficient & innovative team who is dedicated to ensuring a memorable service experience for you each time.
Responsibilities:
- Manage post-sales customer service appointments efficiently.
- Provide support to walk-in customers in the showroom, including recording test drives in the system.
- Assist in the maintenance and presentation of showroom and demo cars.
- Handle customer inquiries through various communication channels.
- Provide assistance to customers in the waiting lounge and promote merchandise sales.
Requirements:
- Friendly and welcoming demeanor, eager to engage with customers.
- Strong communication skills in Malay, English, and Chinese.
- Proficient in basic Microsoft Office applications and computer usage.
- Previous experience in customer service is advantageous.
Join our team and be part of a dynamic environment where customer satisfaction is our top priority!
Perks & Benefits
Your preferred partner in the region. Minsoon Star Sdn Bhd (formerly known as Minsoon Credit), together with Mercedes-Benz Malaysia, has launched its newly relocated Mercedes-Benz Autohaus in Seremban 2. Minsoon Star Sdn Bhd is the sole authorised dealer for Mercedes-Benz vehicles in Negeri Sembilan, with more than 40 years of experience operating automotive dealerships. Our team consists of over 40 members working together at our showroom and service centre located in Seremban. Our goal is to ensure that we not only offer a premium product to our customers, but also a premium experience.
Objective / Purpose of the Job
We are a leading wholesaler, importer, supplier, and retailer of a wide range of products, from clothing to fashion accessories, IT gadgets to consumer electronics, household goods to kitchen appliances, office supplies to souvenirs, cosmetics to health supplements, and various food to non-food FMCG merchandise. With an established presence both online and offline, we are in the midst of executing an exciting growth plan. As the Assistant Manager of Retail Operations and Customer Service, he/she will be instrumental in driving continuous improvement and ensure we continue to meet customers’ expectations.
As the Assistant Manager of Retail Operations and Customer Service, he/she will be key to ensuring the consistency of the operations department and support in driving it forward. Team development will be a significant part of this role, ensuring the existing workforce, be it in-house, outsourced, or licensees’ personnel, can take on an increase in volume and bring in new skill sets as we continue to invest in new sites (both online and offline) and products. He/she will be creating a culture through empowering a continuous improvement mind-set and utilising change management to increase efficiency and quality.
Key Activities / Accountabilities
Customer Service Management
Merchandising Management
Any other job or function that may be assigned by the Managing Director from time to time.
Preferred Qualifications, Experience and Skills
Perks & Benefits
LEEF is an importer and retailer trading in a wide range of products, from clothing to fashion accessories, IT gadgets to consumer electronics, household goods to kitchen appliances, office supplies to souvenirs, cosmetics to health supplements through various offline and online B2C channels.
Responsibilities:
Qualifications:
Perks & Benefits
Founded in 1990, Best World Lifestyle (BWL) has since evolved into one of the most prominent names in the skin care, personal care, beauty, health and wellness industry. BWL envisions to create "A World at its Best" — impacting the world by empowering individuals and helping people live their best lives. We provide every individual with the best — from premium quality products to a robust entrepreneurial platform and a positive, vibrant community. Here, we help individuals achieve wellness and provide opportunities to realise their personal aspirations. Today, BWL has developed a tremendously extensive network, having entered 20 markets in Asia, Oceania, Middle East, North America and Europe. With more partners joining us every day, we are poised for unlimited growth in the global arena.
Summary:
As a Customer Service Representative, you will be responsible for providing support to our clients. The support will be in various channels such as phone calls, email, and chat. You are expected to provide the best-in-class customer service and ensure the customers are fully satisfied.
Your Missions:
Perks & Benefits
Top reasons to work with CWG.
1. Healthy and positive culture
2. Comfortable working environment
3. Strong learning and development plans
4. Professional on-job training
5. Better career opportunity
6. Flexible working arrangement
7. Convenient office location
8. Attractive benefit structure
CWG Markets Sdn Bhd is a leading support service company in the financial industry that services financial derivative trading platforms. helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. Our expertise and strong Asian footprint have made us a trusted partner for clients, particularly high-growth, new trading platforms and brokers looking to tap the region’s growth potential.
REQUIREMENT
Strong logical thinking ability, communication and coordination skills. (Familiar with the operation process is preferred)
DUTIES AND RESPONSIBILITIES
1, To issue & manage invoices and Delivery Order, update and maintain data in systems.
2. To ensure goods produce on time by coordinate with internal departments. (follow up production progress, handle abnormalities)
3, To ensure goods deliver to client on time through shipment arrangements.
4, To always update with Planner regarding monthly order analysis, forecasting, & raw material preparation.
5, To ensure customer satisfaction.
Attendance allowance RM200, Food allowance RM50, Year-end Bonus
Founded on 25 March 1996 and listed on the Shenzhen Stock Exchange on 16 December 2016 (stock code: 002831), YUTO is an international industry-leading superior packaging solution provider. Headquartered in Shenzhen, YUTO has over 20,000 employees and 50+ production sites with a global service network. Leveraging on our superior printing and packaging technologies and agile global delivery capabilities, we provide innovative one-stop packaging solutions and sustainable intelligent manufacturing services to Fortune 500 companies, famous brands and other clients.
Our packaging business covers six core sectors: consumer electronics, wine and spirits, personal care, food, healthcare, and tobacco. In addition, we also provide customized services to clients in various industries, including eco-friendly plastic replacement, pre-press media, retail store materials, creative products, injection molding, photolithography, and more.
Based on the packaging business, YUTO also provides solutions in the field of technology products, covering pet products, consumer electronics components (acoustic devices, consumer electronics soft materials, Flexible Printed Circuit, glare films), and new materials (carbon fiber, glass fiber, eco-friendly glues). We are actively exploring market trends and devoting ourselves to innovating for the future and creating value. You Us TOgether Extraordinary.
Service Customer:
· Interact with customers in a professional and courteous manner to understand their requirements.
· Address customer inquiries and concerns promptly and effectively.
· Ensure customer satisfaction by providing high-quality service and support.
Analyze Customer Profile:
· Conduct thorough analysis of customer profiles, including their needs, objectives, and challenges.
· Utilize various tools and methodologies to gather relevant data and insights.
· Identify key areas for improvement or opportunities for optimization.
Provide Solutions and Advice:
· Develop customized solutions and recommendations based on the analysis of customer profiles.
· Communicate findings and proposed strategies clearly and persuasively to customers.
· Collaborate with internal teams to implement solutions and support customers throughout the process.
Maintain Documentation:
· Document all interactions, analysis, and recommendations accurately and comprehensively.
· Keep records of customer profiles, preferences, and historical data for future reference.
· Ensure confidentiality and security of customer information at all times.
Perks & Benefits
Supplemental pay types:
More than 25 years of experience in helping corporate and government organizations achieve their vision and objectives through effective planning, managing and developing their most important asset - People Setting the direction, vision and strategic goals are only a few beginning steps for any organisation to become successful. Achieving Corporate Vision and Goals - one of the many challenges for today's organisation... Studies on Excellent Organisations, locally and globally, have confirmed that, in order to achieve a superior level of performance and be sustainable in the long term, organisations must really manage, plan, source, develop and retain their most important asset which is Human Capital. Leading companies depend on our consultants to help them improve the return on their most important asset, their people.
1. Liaising with customer on the confirm purchase order.
2. Generating standard order by using System (SAP) upon received purchase order from customer.
3. Review current finish good balance quantity and make delivery date arrangement with warehouse if stock available.
4. Notify Planner on the customer ordering to obtain target or planning date delivery if there are no balance stock or new production output required.
5. Follow-up with planner on the commit delivery date.
6. Notify customer on the delivery status
7. Liaising with warehouse for the delivery arrangement
8. Handle customers complain for any related issue once complete the delivery date.
9. Notify respective department/ section upon received customer complaint if any
10. Prepare report on weekly and monthly basis which including consignment billing, report billing, FG report, inventory report forecaster report and maintaining Interco pricing
11. Attend meeting internal or external
12. Any other tasks as and when assigned by the Management
13. Follow the Company’s environmental policy and procedures and comply with any environmental related legal or regulatory requirement.
14. Required language(s): English, Bahasa and Mandarin. Need to communicate with our Mandarin speaking counterparts.
Perks & Benefits
WONG ENGINEERING is an ISO 9001 & 14001 certified Public Listed Company located at the Kulim Hi-Tech Park. We are a reputable and leading producer of high precision CNC turning products and metal stamping components. Through inhouse research & development, we are also an original manufacturer of ozonizer products. As part of our business expansion program, we are currently looking for highly capable and dynamic professionals to join our team.
Responsibilities:
Requirements:
Perks & Benefits
Established in 1984, Vic Tron A-Cond has over 40 years of experience and expertise in service, troubleshoot & repair, planned preventive maintenance, supply and installation of air conditioning. Victron is 1 of 4 Professional Retail Shops (PROSHOP) in Klang Valley for Daikin Malaysia.
Job Description ;
Requirement ;
Company Overview
We are a dynamic and reputable total logistics service provider specializing in global ocean freight, transportation and supply chain solutions across various industries. We take pride inproviding our clients with solutions and ideas to resolve their difficulties. We wish to invite suitable candidates to join us.
We are a dynamic and reputable total logistics service provider specializing in global ocean freight, transportation and supply chain solutions across various industries. We take pride in providing our clients with solutions and ideas to resolve their difficulties. We wish to invite suitable candidates to join us.