• Provide general administrative support to the team, including but not limited to managing calendars, coordinating meetings, and handling correspondence.
• Conduct and maintain digital marketing activities via social media platforms such as Facebook, Instagram and LinkedIn. 
• Initiate sales plans and strategies with clients and stakeholders
• Assist in organizing and maintaining company records, documents, and files.
• Conduct research and gather information to support decision-making processes.
• Analyze data and prepare reports or presentations as required.
• Assist in the preparation and execution of company events or meetings.
• Collaborate with team members to ensure smooth operations and efficient workflow.
• Respond to inquiries and provide assistance to internal and external stakeholders.
• Maintain confidentiality and handle sensitive information with professionalism.
• Stay updated on industry trends and best practices in business administration.

This position is also responsible for managing employee onboarding, offboarding, maintaining accurate and up-to-date HR systems, and overseeing work permit applications. Additionally, the role involves coordinating essential documentation for payroll processing and providing ongoing HR support to ensure seamless operations and compliance with company policies and regional regulations.

·         Screen resumes, conduct initial interviews, and assess candidates’ qualifications, skills and cultural fit.

·         Coordinate and schedule interviews with hiring managers and candidates and facilitate the interview process.

·         Extend job offers to the selected candidates, negotiate terms and conditions of employment and coordinate the onboarding process.

·         Source candidates through various channels, including job boards, social media, professional networks and referrals.

·         Be a point of contact between the candidate and the company during the selection process

·         Assist line managers to identify and hire candidates with the right set of competencies within acceptable time frame and work within the approved budget.

·         Track hiring metrics including time-to-hire, time-to-fill and source of hire.

·         Assist with coordination of documentation for payroll department i.e new hires, leavers including leaver’s final dates, leave balance, leavers letter, absences, bonus, and leaves.

·         Coordinate non-local work permit applications and renewals from end-to-end visa management processes such as Employment Passes (EP), Dependent Passes (DP), Special Passes, Long-Term Social Visit Passes, Permission to Work (PTW).

·         Manage the onboardings of all new employees including issuing offer letters, and contract of employment and the associate pre-employment checks (including references).

·         Manage vendors and internal processes for employee benefits (i.e. insurance renewal/addition, dependents registration, termination for resignees, staff movement updates, and claim submission for (GHS/GPA/GTL)

·         Manage employee records and updating HR Databased including: change of addresses; bank details; marital status and emergency contacts, new hires information, terminations, reporting lines.

·         Prepare letter for Transfer, Redesignation, change of reporting line, Confirmation, Resignation, Verification, Promotion, Salary increment/adjustments, Retirement, contract extension.

·         Engage in HR projects and initiatives aimed at improving the employee experience and enhancing organizational effectiveness.

·         Degree or Diploma in Human Resources/Business Management/Business Administration

·         Strong understanding of HR principles and practices.

·         At least 2- 3 years of relevant working experience as Human Resources Generalist

1. Negotiate with 3PL cold chain transporters and external warehouse storage quotation and review in quarterly basis base on market trend to strive lower delivery cost.
2. Liaise and co-ordinate with logistic companies to ensure smooth operations and delivery of goods to customers to achieve OTIF KPI Target.
3. Perform depot management to ensure optimum stock level and order fulfillment.
4. To guide and coach the new personnel on their operation duties.
5. Perform cold chain quality management and audit to ensure no cold chain break in delivery, depot, 3PL facilities, and distributor storage and practice high hygiene standard.
6. To maintain in good condition the depot and equipment provided by the company.
7. To implement operations policies, procedures, safety & regulations.
8. To ensure documentations, report & market and customer intelligence are channeled to the relevant departments on a timely manner.
9. To build strong internal and external relationship in order to solve customers' complaints & problems through understanding and negotiations.
10. Review and monitor daily last mile delivery operation to increase truck load utilization and engage with sales team to improve order for low utilization route to achieve cost saving.
11. Cooperate with Plant first mile logistics team to ensure timely delivery to depot and distributor in order to ensure meeting last mile delivery KPI target.
12. To perform any other tasks and assignments as directed by the management from time to time.

Business Development Executive – Phone Pitch pro max

Why we’re built different: Trueventus organizes over 100 market-leading B2B events every year. At our events we create the environments which allow business to flourish. Our knowledge of the communities we serve, our ability to attract the right people and our skill at curating the physical space and creating memorable experiences bring thousands of like-minded people together. It is this shared experience and the opportunities to make human connections which allow businesses to grow.Player we want on the squad: Main Character mindset with a drive to look for sales and think fast on the call. Not afraid to pick up the phone and PITCH new events to clients. Eats rejections for breakfast and keeps that energy 24/7. Hustle like a champ’, stay hungry for sales and devour. We want the real ones only – no half-stepping here. Time to secure that bag.

Stuff we’ll notice if u don’t do:

• Be a Commission Hungry, Deal-Seeking, Profit thirsty Sales Exec
• Do Market Research on Industry knowledge, Companies and Job titles. Understanding market trends.
• Time to level up with some serious lead generation at least 100! Let's crush it daily and stay ahead of the game with a smart plan.
• Dial up the energy every day, reaching out to a solid flow of potential clients at least 150 and showcasing our value with enthusiasm.
• Email minimum 10 clients with the product materials.
• Follow-up with clients and secure the bag
• Adhere the sales process closely
• Always ask for the sale during each call back with clients.
• Able to handle pressure, work fast-pace and learn fast
• Able to handle rejections like a G.O.A.T
• Work Mon-Fri, 8.30am - 5.30pm.
• Be punctual cause if you late, your sale will be late. On the phone 8.30am sharp cause your clients are waiting.
• Achieve monthly Sales KPI.

Job Perks that are lit

• Opportunities to Travel to events around the world
• Monthly team building/outing upon hitting company target.
• Yearly 1 week off cause Christmas.
• Work life balance cause we don’t work on weekends
• Comms in USD
• RM 3,000 Basic + Comms
• Great work culture
• Training provided.

Vibe-Check

• Min. qualifications Diploma
• ABLE TO CONVERSE IN ENGLISH IS A MUST!!!
• Zero fears in calling clients and pitching
• Fast learner
• Able to take the heat
• No issue travelling overseas

Vibe-Check

• Min. qualifications Diploma
• ABLE TO CONVERSE IN ENGLISH IS A MUST!!!
• Zero fears in calling clients and pitching
• Fast learner
• Able to take the heat
• No issue travelling overseas

We are seeking a passionate Retail Assistant Store Manager who will be starting in this new division in PRISM+ Malaysia. Being a high growth electronics company, we are looking for a candidate who accelerate growth in our retail segment while providing insights and expertise on how to growth our retail business.

This driven and ambitious individual will be overseeing and maximizing sales of the company through the retail sales channel at Queens Bay Mall. Are you someone who is result-driven and enjoy helping customers to meet their needs and requirements? If your answer is “yes,” we would like to welcome you onboard to join our dynamic team, where like-minded individuals work towards attaining the common goal. The candidate will be considered a key member of PRISM+ Malaysia and will report directly to the Retail Store Manager.

Responsibilities of a Retail Assistant Sales Manager but are not limited to:

Daily store operations 

• Manage, count, verify, and reconcile daily cash register sales
• Greet customers in a courteous and professional manner, while providing quality customer service; answer questions about products and recommend them accordingly
• Perform opening and closing procedures effectively according to store policies and procedures

• Process and replenish merchandise and ensured stock availability

Team management

• Co-Lead retail team to maintain visual merchandising and cleanliness standards of the store
• Create a positive work environment by motivating and encouraging the team to foster good relationships with one another
• Recruit and hire new store employees
• Responsible for training and onboarding new employees
• Create and manage store schedules 

Sales

• Set, monitor and achieve/exceed retail sales targets to drive improvement in company ranking
• Sales reporting: provides timely sales reports and analysis, making recommendations and flagging risks regarding anticipated shortfalls.
• Working close with company’s management, plan and implement suitable incentives and push out plans to boost sales

• Bachelor’s Degree in Business, Marketing, or any relevant course of studies
• Minimum of 3 years of managerial experience in the retail industry
• Well versed in retail store processes and systems, proficient in Excel/ PowerPoint
• Prior experience in malls landlord relations
  

Skills/Experience Preferred:

• Data-driven with ability to analyse data for stocks forecasting
• Strong Communication and people skills
• Passionate in engaging customers and providing excellent service

1. Annual outpatient benefit (Includes dental and optical benefits)
2. Birthday leave
3. Performance bonus
4. Annual increment

As a Senior Commercial Executive, our consultants:

• Establish to be a strategic partner to our local (and regional) clients
• Are an internal and external innovation agent. Drive change for faster reaction to changing market requirement.
• Are experts in their market (industry, products, channels etc.)

In this role, you will:

• Understand and work with POS-related data with the client (gfknewron market, possibly also predict and/or consumer) and is the central point of contact
• Ensure effective and efficient client training and onboarding of new customers.
• Educate customers about the most relevant features/functionalities for their specific business needs.
• Drive adoption rates (i.e. activation, reactivation and engagement) of gfknewron within client organization by demonstrating clear ROI to client to reach our high goals
• Drive regular gfknewron usage with stakeholders in the client organization
• Is a market expert for the handled category / industry segment
• Deliver insightful high-level presentations and actionable recommendations to our clients
• Coordinate client services locally (and regionally)
• Co-identify leads for cross sell and upsell opportunities with the client
• Help to improve renewal rate by demonstrating clear business outcome and value                                                                                                                   

Internal

• Certified CSM (minimum gfknewron market) and knows the POS proposition in detail
• Build solid market and deep POS knowledge
• Ensure to be updated on relevant knowledge and has deep understanding of platform offerings
• Collect and provide feedback to product teams on functionality, features etc. of gfknewron platform as well as to ops and other teams on non-platform issues to drive better client experience
• Collaborate with account management at the pre-sales and renewal stages, co-identifies sales leads
• Collaborate with other business unit teams to identify opportunities for strategic assignments

YOUR IMPACT _________

Working within the Benefit Malaysia Team and SEA Regional Marketing Team, the Assistant Marketing Manager will contribute to raise the awareness of Benefit cosmetics brand in Malaysia targeting at Gen Z and new customers through effective marketing strategy, 360 marketing plans, while ensuring that the unique brand DNA and luxury positioning are always communicated across multiple touch points.

She/he has a solid understanding of the brand DNA, and embody this in all that she/he does. She/he should ensure that Benefit is the most talked about and most exciting brand in Malaysia.

YOUR MISSION _________

The Assistant Marketing Manager is responsible to drive effective marketing strategies from leading, planning to execution of all 360 marketing initiatives to achieve marketing objectives. She/he should be in high entrepreneurship spirit, creative, detailed and outgoing individual who understands luxury beauty and fast-paced retail industry.

Together with SEA Marketing Manager and SEA Regional Marketing Team, she/he will define, develop and execute omnichannel marketing strategy and 360 marketing campaigns for new launches & Hero Category Always On Plans to achieve brand growth and market share in Malaysia

Marketing Budget Management

• Co-own Malaysia Marketing Budget together with RMM to manage marketing budget, spend budget wisely and based on local priorities to drive maximum ROI, ensure monthly phasing is followed with no overspend/underspend on FY budget
• Work closely with suppliers and vendors to ensure timely submission of invoices and minimize monthly phasing deviations

PR & Digital

• Plan and execute public relations strategies for the brand, manage excellent relationships with media, influencers and makeup artists
• Develop event concepts and proposals to achieve brand ambition and objectives
• Work closely with third party vendors to execute PR campaigns and event activations
• Align with Regional Digital & Ecom Manager and media owners to develop effective media strategies, prioritizing Tiktok and Instagram, and optimize media spend
• Grow social channels followers and engagements, prioritizing Tiktok and Gen Z target audience
• Collaborate with content creators and NBBA to deliver localized content that is locally relevant and support social goals
• Own social media calendar & communication assets, work as the gatekeeper to ensure social approach and its content are compliant with legal requirements, respect brand DNA and achieve KPIs

Go to Market

• Define and develop local marketing strategies in-line with Regional priorities and business ambitions
• Manage 360 end-to-end go-to-market plans by channel, ready to roll-up her/his sleeves to ensure smooth GTM execution without agency and coordination with cross-functional teams to drive recruitment and retention of customers
• Pro-active in conducting consumer facing trade marketing activations at B&M sales floor, elevate in-store experiences and to create buzz and brand desirability
• Responsible for the management of samples, TOA forecast and usage, budget, and monitoring in partnership with internal stakeholders
• Analyze competitors and market trends to identify any areas of opportunity and risks
• Own Malaysia Marketing Calendar, partner with Commercial Team to support retailer sell-in, provide necessary marketing information to drive brand and category’s growth
• Analyze and review performance of marketing initiatives by providing reports on performance of campaigns
• Coordinate with Key Accounts and Commercial Team to prepare for retailer meetings, set up and other preparations
• Lead the deployment of in-store activation materials according to marketing initiatives
• Regular alignments with Ecom & Etail Team to ensure brand synergies and executions

• To plan, control and manage the efficient running of the production lines to meet daily target.
• To execute daily shift production schedule by operating and balancing the wheat cleaning and flour milling production lines in order to achieve the target efficiency, extraction rates, capacity and quality compliance of the products.
• Adhere to Safety Operating Procedures.
• To ensure that the Production Assistant undertakes the necessary autonomous preventive maintenance and coordinate with engineering in order to achieve efficient production level.
• To comply with the requirements of ISO 22000 and to support and to participate in ISO 22000 activities.
• To perform any other tasks that may be assigned by the management from time to time.

Are you passionate about building strong relationships and driving corporate sales? We are looking for a dynamic and results-driven Corporate Sales Executive (B2B Marketing) in PRISM+ Malaysia! This role will focus on expanding our corporate client base and maximizing sales opportunities.

Responsibilities:

• Develop and maintain strong relationships with corporate clients, identifying new business opportunities.
• Drive B2B sales strategies to achieve sales targets and revenue growth.
• Handle corporate inquiries and present tailored solutions to meet client needs.
• Prepare detailed sales proposals, reports, and presentations.
• Work closely with internal teams to ensure seamless delivery of services to clients.
• Keep up-to-date with market trends, competitor activities, and industry developments.
• Maintaining Customer Relationship Management (CRM) data.
• Participate in any other ad-hoc duties assigned to the team.

• Bachelor’s degree in Business, Marketing, or related field.
• Proven experience in corporate sales, B2B marketing, or a related role.
• Experience working with system integrators is an advantage.
• Excellent communication and negotiation skills with the ability to engage C-level clients.
• Proficiency in English is essential; fluency in Mandarin or Bahasa Malaysia is a plus.
• Strong presentation skills and ability to manage multiple clients/projects.
• Possess own transport and willingness to travel as needed.

• Competitive Salary with great commission earning potential.
• Annual outpatient benefit (Includes dental and optical benefits)

• Birthday leave
• Annual increment
• Performance bonus
• EPF, SOCSO and EIS Contribution

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.home.teleport.asia/ 

SALARY RANGE: RM6,000 - RM7,500

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Assisting line managers in effectively addressing current employee concerns and challenges.
• Delivering advisory services throughout crucial processes and discussions, including annual reviews, career development talks, performance issue resolutions, and sensitive communications.
• Maintaining vigilant oversight and ensuring accountability for all HR process deliveries affecting the employee life cycle, encompassing onboarding, disciplinary actions, grievance handling, leave management, exits, policy enforcement, career transitions, and performance management.
• Supporting the implementation of engagement, recognition, Inclusion & Diversity, and Leadership connect initiatives. This encompasses Engagement Surveys, town halls for employees and leadership, focus group dialogues, site visits, Celebrating Performance events, and recognition programs.
• Providing valuable insights and feedback garnered from business operations and employee groups to HR functional teams responsible for HR programs and processes.
• Guiding line managers and supervisors in their roles and responsibilities within employee engagement and people programs. Offering advisory support when needed.
• Acting as a trusted advisor and advocate in processes such as talent discussions, probationary reviews, performance improvement plans, and managed departures.
• Serving as the primary liaison and managing relationships with stakeholder groups and key individuals.
• Effectively resolving any escalated issues and mitigating risks.

SKILLS

These are minimum-requirement skills and a ‘must-have’ for the role: (If any, otherwise you can skip)

• Proficient in both English, with strong communication skills.
• Strong in general HR management.
• Demonstrated ability to own recruitment efforts.
• Strong and clear communication skills, and to be able to adapt styles to project business confidence and presence in order to create a compelling vision.
• Organized and methodical person with excellent problem solving skills

QUALIFICATIONS & EXPERIENCE

• Minimum of 5 – 10 years Human Resources generalist experience or business role providing deep insight into HR related matters.

Responsible for private equity fund product selling and business development

Plan and execute promotion activities and conduct performance analysis

Achieve sales and business targets, including client acquisition and agency building, by promoting the firm’s investment products to local and overseas high net worth clients

• Excellent written and verbal communication skills.
• Ability to think creatively and strategically.
• Team player with strong interpersonal skills.
• Prior experience working in wealth management or financial services is preferred
• 3 years sales experience in financial industry
• Familiar with wealth management related products and market knowledge
• Strong communication and coordination skills - ability to work and communicate effectively across teams
• Fluent in Chinese and English

Remuneration Package:

1. Basic Salary: RM3,000 to RM4,500

2. Commission: 2.5%

3. Travel & Meal Allowances

4. Immediate Vacancy available

Resume email to winnie@bangsarheightspavilion.com

At StashAway, we understand the immense value of data-driven digital marketing, and we’re looking for someone who can elevate our strategies to new heights. As an Online Marketing Executive, you’ll play a pivotal role in shaping StashAway’s online presence across the APAC and MENA regions, driving growth through SEO, SEM and other performance marketing campaigns.

In this role, you’ll be at the forefront of our digital marketing initiatives, working to boost customer acquisition, engagement, and overall brand visibility. Whether it's improving our SEO rankings or fine-tuning our performance marketing campaigns, you’ll be instrumental in developing insights and strategies that will accelerate our growth.

You’ll collaborate closely with our brand, product marketing, and analytics teams to ensure that our marketing efforts are not only effective but also aligned with business goals. If you’re excited to drive real results in a fast-paced, innovative fintech environment, then this is the role for you.

Responsibilities:

• Develop and implement SEO strategies to boost organic search rankings and drive traffic to StashAway’s websites. Work with the content team to create data-driven, high-quality content that resonates with target audiences and supports overall marketing goals.
• Develop and execute always-on digital marketing campaigns focused on prospecting and remarketing across StashAway's website and app via various paid channels (including display, search, social media, affiliate marketing).
• Continuously refine retargeting and remarketing strategies to re-engage with our existing customers and leads to achieve both upselling/cross selling and conversion.
• Conduct regular campaign performance analysis, providing data-driven insights to optimise acquisition efforts and improve return on ad spend (ROAS).
• Collaborate with external partners, including Google, Meta, TikTok, and programmatic platforms to customise ad messaging, target audiences, and run A/B testing for campaign optimization.
• Work closely with internal teams such as the brand & design, product marketing, and data teams to manage campaign deliverables, ensuring alignment with business objectives and efficient execution of marketing strategies.
• Work closely with StashAway’s regional teams to align local campaign execution with global strategies, while adapting to local market nuances.
• Collaborate with internal teams such as product, and data to implement technical improvements, ensure accurate data tracking, and optimise remarketing efforts.

• Bachelor's degree in marketing, communications, or a related field.
• Proven experience (at least 2 years) in digital marketing roles, with a focus on driving results through successful always-on strategies and end-to-end campaign ideation.
• Strong understanding of digital marketing channels, including SEO, Performance Marketing (search, social, display), content marketing.
• Proficiency in digital marketing platforms such as Google Ads, Facebook Ads Manager, TikTok Ads Manager, Programmatic/ Digital Advertising Platform such as AdRoll/ Taboola.
• Proficiency in marketing technology such as analytical tools (SEMRush, Ahrefs, Google Analytics, Google Search Console), mobile measurement partners (Branch/ Appsflyer) and other relevant marketing tools.
• Excellent written and verbal communication skills, with the ability to create compelling content and effectively present ideas and strategies.
• Analytical mindset and strong problem-solving skills. Ability to analyse data, draw insights, and make data-driven decisions.
• Creative thinking and ability to generate innovative marketing ideas and solutions.
• Detail-oriented and organised, with the ability to manage concurrent projects and meet deadlines.
• Strong teamwork and collaboration skills, with the ability to work effectively with cross-functional teams.
• Knowledge and passion in Investing is a must.

Employee financial and physical well-being

• Compensation package: You will receive a competitive total compensation package that includes employee stock options if you are a full-time employee.
• Comprehensive insurance coverage: Free panel outpatient GP clinic visits, group hospitalisation and surgical insurance, and Covid hospitalisation insurance coverage (conditions apply).
• Management fee discount: You will receive an employee discount on your asset management fees when you invest with StashAway.

Flexible work arrangements and policies

• Unlimited paid annual leave: It should be simple for you to decide if you would like to take more or fewer days off. We trust that you are accountable for your work and know best if you need 10 or 30 days of paid annual leave that year.
• Personal work equipment budget: It’s important that you have a workstation that’s optimal for you wherever you are.

Learning and development opportunities

• You will be given an annual Learning and Development budget to help you continuously learn in your pursuit of your professional and personal development. You may use the budget for resources and tools that may help you perform better at work. This budget is subject to management approval.

Team bonding budget and initiatives

• Quarterly team bonding budget: We encourage you to socialise with colleagues across job functions, departments, and entities to know them better as individuals beyond what they professionally do.
• Annual off-site (Nov): Each off-site gathers all employees for a full day of company-wide team bonding activities and challenges.

Responsible for private equity fund product selling and business development

Plan and execute promotion activities and conduct performance analysis

Achieve sales and business targets, including client acquisition and agency building, by promoting the firm’s investment products to local and overseas high net worth clients

• Excellent written and verbal communication skills.
• Ability to think creatively and strategically.
• Team player with strong interpersonal skills.
• Prior experience working in wealth management or financial services is preferred
• 3 years sales experience in financial industry
• Familiar with wealth management related products and market knowledge
• Strong communication and coordination skills - ability to work and communicate effectively across teams
• Fluent in Chinese and English

Remuneration Package:

1. Basic Salary: RM5,500 to RM6,800

2. Commission: 2.5%

3. Travel & Meal Allowances

4. Immediate Vacancy available

Resume email to winnie@bangsarheightspavilion.com

• Managing and processing all procurement related requests including raising purchase orders, receipting and invoice checking
• Liaising with suppliers to ensure costs and services are in line with contractual agreements.
• Liaising with mobile service provider regarding connections/disconnections, data usage etc.
• Liaising with telephony provider and business for any work required on local office telephony system including management of extension numbers
• Raising, logging and allocation of support calls onto the IT Help Desk from calls received into the central email system, in person or by phone
• Updating the IT asset database (hardware and software)
• Working within a streamlined globally distributed IT team providing all levels of 1st line support (creating new users, processing leavers, password resets, modifying mail/security group membership, FTP site administration)
• Updating of process and procedures documentation
• Liaise with the Business and build positive working relationships

The Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across Asia Pacific and Australia. Our brands include The Hive, Common Ground and The Cluster, each bringing our community a unique member experience. We build, nurture and expand a community of professionals, serving as a hub for connection and collaboration for businesses.

Our mission is to inspire meaningful connections by building a second home where members become friends, and ideas become reality.

We are looking for an entrepreneurial, ambitious, outgoing and personable Assistant Community Manager whose values align with our TEAM; standing for Together, Extra-mile, Accountable and Mindful. The Assistant Community Manager works closely with the Community Manager, Area Manager, Assistant Country Manager, and Country Manager (depending on the structure of your location and country) to ensure the smooth running of the day-to-day business and facilities. The core focus is to deliver and develop an unrivalled member experience by driving community events, creating partnerships and building lasting relationships with members. They are the go-to-person for sales-related activities for their space, working alongside managers to ensure financial goals and targets are met.

Goals and Objectives

• Creation of a collaborative environment amongst members through events and personal introductions. Target to achieve and maintain 100% occupancy by achieving sales goals and managing churn.
• Ensuring that the venue is fully operational and that processes are running smoothly.
• Drive growth and promotion of the Company’s service offerings.
• Maintenance of company standards and expectations.
• Management of venue KPI’s
• Oversee all daily operations of your location (front desk services, event planning, social media marketing of the space, basic finance handling, etc).
• Create and oversee a well-connected community through internal and external events, networking and a personable attitude.
• Manage finance-related tasks, such as invoices, purchases, bills, and petty cash.
• Oversee and compile all weekly and month end reports accurately and timely for submission.
• Communicate with the property landlord and collaborate with CG headquarter departments to accomplish objectives in all aspects of the business.
• Train, guide and support current and new team members.

KEY RESULT AREAS / RESPONSIBILITIES

Member Experience and Community

• Manage all venue operations and communicate with market support to ensure highest level of member satisfaction.
• Develop community initiatives designed to create connections between members, such as member introductions, events and social media engagement
• Solve member-related issues to ensure a cohesive community and manage member expectations. Meet with members to resolve issues, process member terminations and other issues of complexity.
• Proactively gather data on members’ business objectives and identify both the Company and member services that could help members achieve their objectives.
• Design and implement rules, guidelines and best practices for the community to optimize member experience.
• Recommend best practices, including but not limited to community management, sales, events, training, and member experience on a company-wide level.
• Resolve member complaints regarding other members through neutral fact investigation and process termination of membership when warranted.
• It is the responsibility of all CMs to manage their respective members payments, and to work with Accounts department to make sure all members pay in a timely manner.
• Renewals also fall under the responsibility of the CM.

Business Development, Retention and Sales

• Work with the Country Manager to ensure the business reaches 100% occupancy rate
• Identify promising deals with potential members and ensure that your team provides informative, high-quality tours to drive membership sales
• Notify, manage and work alongside internal teams to ensure a high retention rate of current members
• Develop strategies to drive sales, increase revenue and interest for your location
• Ensure that all enquiries are followed up on, and that negotiations and sales closures are taking place
• Manage and maintain relationships with vendors and landlords.
• Creative and constantly think outside the box to find solutions to meet growing sales targets

Finance and Administration

• Obtain and analyse P&L reports, and conduct variance analysis when required
• Prepare weekly reports and share with relevant stakeholders
• Prepare monthly invoices by working collaboratively with the Finance Team

Building Operations and Management

• Work closely with Community Officers, manage move-ins and move-outs; ensuring that all new members are fully prepared, and transitions run smoothly
• Manage all operations and maintenance of the space to ensure a consistently high-quality experience for members
• Ensure all building receipts and documents are up-to-date and documented, providing internal teams with weekly and monthly reports as needed
• Identify and resolve issues presented, i.e. insufficient cleaning staff, repeating IT-related failures, malfunctioning conference room equipment, etc.
• Know and be able to implement member safety plans, i.e. fire and emergency plans.

Team Management & Development

• Manage, inspire, support and guide your team to reach sales goals and execute on their objectives as an individual and a team.
• Review daily reports and work with team to finalize weekly and monthly reports that outline community and sales progress.
• Identify knowledge gaps, and train and/or arrange training with HR when necessary
• Provide learning and development opportunities and make recommendations to promote the best-performing Community Officers and/or Community Assistant Managers.
• Hold weekly team meetings to delegate, recognise achievements, encourage, and keep the team up-to-date with any process changes

Stakeholder Management

To manage the stakeholders and reconcile their respective targets, with the ultimate aim of achieving the desired yearly budgets.

To provide the set monthly and quarterly report templates in accordance to the set success factors as outlined yearly.

• Two years experience in a customer-facing position, ideally within sales and events
• Personable with strong verbal and written communication
• Exceptionally organised with the ability to multitask
• Thrives under pressure and solution-oriented
• University Degree is an advantage - Proficient in basic computer skills
• Good business acumen
• Prior experience in coworking, real estate, or startup business would be an advantage
• Fluent in English

• Competitive salary reflective of your growth
• Variety of discounts across our growing industry partners
• A comprehensive training academy to support your growth and longevity with us
• Education allowance to support external training
• A fun, dynamic working environment, working with a diverse, world-class team
• Regular team and community events based on our four event pillars; Business, Community-building, Entertainment and Wellness
• An extra day of leave to celebrate your birthday
• An annual dedicated day to volunteer at a charity of your choice
• Two days Flexcation a year, used to extend your time away by working in any of The Flexi Group locations

WE ARE AN EQUAL-OPPORTUNITY EMPLOYER

We are committed to creating an inclusive, respectful environment that embraces individuality and talents. All appointments and promotions are made on the basis of performance and ability. We are committed to the continued development of our teams' personal skills and business acumen. All team members will be treated fairly and unbiasedly and given every encouragement to reach their potential.

Job Purpose

• A&P management towards advertising efforts, with emphasis on optimization initiatives to drive sales lead.
• Responsible for all aspect of M&S A&P management & other OPEX inclusive of budget management, payment processing and vendor payment management.
• To support Manager A&P Investment in monitoring A&P & other OPEX implementation.

Job Responsibilities

• Determining M&S budget capacities, calculating its constraints, and plan budget strategies.
• To analyze the A&P & Other OPEX budget and look for ways to use resources more efficiently to optimize the spending.
• Identify budget issues that need to be addressed, notify management, and then make recommendations for new budgeting strategies
• Analyses spending trends and explain using spreadsheets and graphic illustrations for better reporting, insights and learning for M&S.
• Responsible to process purchase order (PO) inclusive of checking on the document completeness for ANP Funnel 1 & 2 & other OPEX
• To perform good receipt note (GRN) in system once received complete document from Project Owner for ANP Funnel 1 & 2 & other OPEX
• To submit manual invoice processing inclusive of checking on the document completeness for ANP Funnel 1 & 2 & other OPEX
• To submit GL processing inclusive of checking on the document completeness for ANP Funnel 1 & 2 & other OPEX i.e.: Accrual, reclass, amortization, & reversal
• To assist vendor on the vendor related issue i.e.: Vendor Portal issue, registration issue, documentation issue, & invoice rejection issue
• To ensure A&P & Other OPEX spending updated in Master Tracking in timely manner
• To assist Manager A&P Investment in monitoring compliance & governance for budget spending in M&S.
• Establish and maintain business relation between internal and external to ensure common understanding of A&P budget operation.
• To assist M&S Department on the procurement operation activity & A&P budget management i.e.: PO issue, invoice rejection issue, GRN issue, payment monitoring status, budget status, & budget balances)

Education/Professional Qualification

• Degree in Finance/ Accountancy/ Banking/Advertising/Marketing/Business and other relevant discipline.

Professional Experience

• Minimum 5 years of relevant working experience

• Provide general administrative support to the team, including but not limited to managing calendars, coordinating meetings, and handling correspondence.
• Conduct and maintain digital marketing activities via social media platforms such as Facebook, Instagram and LinkedIn. 
• Initiate sales plans and strategies with clients and stakeholders
• Assist in organizing and maintaining company records, documents, and files.
• Conduct research and gather information to support decision-making processes.
• Analyze data and prepare reports or presentations as required.
• Assist in the preparation and execution of company events or meetings.
• Collaborate with team members to ensure smooth operations and efficient workflow.
• Respond to inquiries and provide assistance to internal and external stakeholders.
• Maintain confidentiality and handle sensitive information with professionalism.
• Stay updated on industry trends and best practices in business administration.

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand. Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world.

Human Resources Operations Executive

The Human Resources Operations Executive will support the Talent Acquisition team in all recruitment activities. This role is responsible for coordinating recruitment operations, including scheduling interviews, screening candidate profiles, liaising with hiring managers, and maintaining clear communication with candidates throughout the hiring process.

Key Responsibilities:

• Assist in coordinating and scheduling interviews between candidates and hiring managers.
• Screen candidate profiles and resumes to identify suitable candidates based on job requirements.
• Liaise with hiring managers to understand role requirements and provide updates on the recruitment process.
• Maintain consistent communication with candidates, providing updates and ensuring a positive candidate experience throughout the hiring process.
• Support pre-boarding activities and collaborate with the HR team to ensure a smooth transition for new hires.
• Update and manage candidate information in the applicant tracking system (ATS).
• Assist in recruitment-related reporting and data management.
  

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 1-2 years of experience in HR operations, recruitment, or related functions.
• Strong-bias for action
• Strong work ethic and willingness to take on any task.
• Comfortable working in an extremely fast paced and international environment
• Ability to navigate and embrace ambiguity.
• "CAN-DO” attitude, good manners, strong passion, strong ownership, commitment, accountability, responsibility, and team player
• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
• Excellent communication skills, both written and verbal.
• Proficient in using recruitment tools and applicant tracking systems.
• Detail-oriented with a proactive approach to problem-solving.
• Passion for creating a positive and vibrant work culture.
  

• Enjoy monthly fix allowance (based on eligibility)
• Strong learning and development plans for your career growth
• International work environment and flat organization
• Supportive team and continuous on the field guidance and training
• Competitive salary
• Casual work attire

Quality Assurance analysts audit interactions to measure adherence to prescribed company policies and processes. The analyst is a flag bearer for the foodpanda brand and evaluations interactions with an objective of improving overall customer and rider experience through providing feedback on SOP, Process and agent behavior

Auditing a team of front line agents across channels like Chat, Call & Email for transaction quality and SOP adherence for Customer service

To maintain desired levels of  productivity &  accuracy on audits performed by self

To coach front line agents on overall SOP, Process and new changes 

Perform analysis to identify the root cause of potential issues. Partner with internal stakeholders to drive CSAT improvement  projects

DUTIES AND RESPONSIBILITIES:

• Performs chat & call monitoring and provides trend data to the site management team.

• Uses a quality monitoring data management system to compile and track performance at team and individual level.

• Participates in call listening/ interaction deep dive programs to identify rider needs and expectations.

• Analyze CSAT ratings for the country/ BPO to identify customer pain points. 

• Flag non performing agents & support performance with coaching & feedback interventions via team leader

• Participate in weekly calibrations/ performance review calls with BPO partner to measure/track or implement improvement initiatives 

• Participate in  calibration calls to improve overall understanding & usage of QA Scorecard

Now part of the logistics division of the CMA CGM Group, PRISM is an independent next generation 4PL company designed to meet the specific needs of customers in transforming their supply chain. PRISM has integrated offer of services and advice based on its robust expertise in Transport, Customs and digital solutions which can be customized and interfaced through its own 4PL management system or through reversible solutions available in the market. Globally, PRISM works with operational hubs in America, Europe, Asia and across its network centres of expertise in France and Switzerland. PRISM offers coverage across 3 time zones for 24/7 availability and greater customer proximity.

A central theme of its operational excellence approach, PRISM objectively selects the best supplies in the market, contribute to the freight purchasing strategy and provide end-to-end flow management, while seeking to optimize, time to market and reduce the carbon footprint of transport operations.

About the role

With growing customer accounts and demands in Aerospace, we are assembling a team of Customer Service Executives to deliver visibility, proactivity, optimization and high level of customer satisfaction to our major Aerospace account. Based in our Subang Jaya 4PL hub, the team of Customer Service Executives will be rostered in 4 shifts to ensure 24/7 availability to meet our customers' needs.

• Process customer’s orders/inquiries timely and accurately.
• Ensure customer’s orders are dispatched in the best route (transport plan) to optimize freight cost.

• Liaison with multiple parties including customers, overseas agents, etc for freight handling and/or other matters

• Handle shipping documentation (import/export / BL / documentation).

• Ensure compliance with customer’s Standard Operating Procedure.

• Communicate discrepancies/issues to team supervisor/manager when necessary.

• Consistently monitor emails and respond in a timely and professional manner to Customers and Appointed Service providers to provide full visibility to Customers.

• Responsible and familiarize with track & trace systems (LINK).

• Continuous update through communications on current statuses from Bollore network, international carriers, and subcontractors, troubleshooting any irregularities, and well well-prepared to construct information flows smoothly and timely to customers.

• Proactively request service failure reasons from the service providers' network and update Customers in the event of any service deviation from standard transport mapping.

• Ensure that contractual rates and agreed plans are always closely followed and aligned with Customers’ expectations.

• Work closely with OPM/RCM in preparing business review materials on a periodic basis (monthly & and quarterly).

• Lead periodic conference calls with the Customer's Control Tower or Key Contacts in reviewing the Dashboard Reports and time-critical shipments.
• Active participation in business reviews together with OPM/RCM to present our contractual performance and identify common service issues.
• With the support of peers, able to relate to the customer in transposing recurrence service issues.
• Carrying out any other ad-hoc work instruction requests made by the supervisor/manager.

The successful candidate

• Experience in transport management / freight forwarding (air operations)
• Knowledge in flow management/control tower / IFF contract operations management / key accounts
• Knowledge in freight forwarding, AOG and oversize cargo will be an advantage
• Excellent command of written and spoken English
• Must be willing to work on a 24/7 rotational shift
• Customer centric mindset

JOB TITLE : Executive, Commercial
JOB LEVEL : S1
LOCATION : SOUTHGATE COMMERCIAL CENTRE, KUALA LUMPUR, MALAYSIA

ROLE POSITIONING AND OBJECTIVES:
We are looking for Executive, Commercial who are persuasive and demonstrate selling, communication and closing skills. The
Commercial Executive is responsible for the process of calling, pitching, closing and servicing existing partners.

WHAT YOU WILL OWN:
Tasked with the care of a portfolio of partner accounts, you will be expected to:
● Meet the expected daily productivity in terms of the number of vendor sales calls to sell assigned products.
● Be sales-minded and resourceful to hit set KPIs.
● Manage vendor objections according to set guideline
● Record calls, sales and other useful information accurately into CRM tool following guidelines
● Active check and respond in the company’s collaboration platform

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE.
● As this is a 100% telesales role, you need to be comfortable in making outbound calls via digital communication
tools over extended periods of time.
● Open to fresh graduates.Previous telesales experience is not necessary but is an added advantage (maximum 1.5 years),
● Able to communicate in Mandarin effectively, an added advantage for the ability to speak, read & write in English.
● A strong relationship builder, target-oriented, resilient and a team player with a willingness to learn.
● Fast learner and able to adapt quickly to constant changes in operational processes and requirements.

At Central Operations we “Work smarter together”, “Always add value” & “Look for trouble”, these are our guiding principles that will make us a Centre of Excellence in no time. We aim to create a magical experience for you here at foodpanda as we
win through diversity by hiring the BEST talents from all walks of life.

- Knows the business and keeps abreast of competition and customer trends, new products and legislation. Consults direct reports on operations needs and opportunities. Identifies and communicates potential new revenue opportunities to the hotel department heads influencing the development of plans to tap those opportunities.​

-Be pro-active and use initiative with regards to all Food & Beverage as well as Service related functionality areas, handling of complaints, and to ensure achievement of budgeted sales and profit targets.​

-Monitors the department's actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.​

• Provide general administrative support to the team, including but not limited to managing calendars, coordinating meetings, and handling correspondence.
• Conduct and maintain digital marketing activities via social media platforms such as Facebook, Instagram and LinkedIn. 
• Initiate sales plans and strategies with clients and stakeholders
• Assist in organizing and maintaining company records, documents, and files.
• Conduct research and gather information to support decision-making processes.
• Analyze data and prepare reports or presentations as required.
• Assist in the preparation and execution of company events or meetings.
• Collaborate with team members to ensure smooth operations and efficient workflow.
• Respond to inquiries and provide assistance to internal and external stakeholders.
• Maintain confidentiality and handle sensitive information with professionalism.
• Stay updated on industry trends and best practices in business administration.

JOB TITLE : Senior Executive, Commercial
JOB LEVEL : S2
LOCATION : SOUTHGATE COMMERCIAL CENTRE, KUALA LUMPUR, MALAYSIA

ROLE POSITIONING AND OBJECTIVES:
We are looking for a Senior Executive, Commercial who are persuasive and demonstrates selling, communication, and closing skills. The Commercial Executive is responsible for calling, pitching, closing, and servicing existing partners.

WHAT YOU WILL OWN:
Tasked with the care of a portfolio of partner accounts, you will be expected to:
● Meet the expected daily productivity in terms of the number of vendor sales calls to sell assigned products.
● Be sales-minded and resourceful to hit set KPIs.
● Manage vendor objections according to set guideline
● Record calls, sales and other useful information accurately into CRM tool following guidelines
● Active check and respond in the company’s collaboration platform

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE.
● As this is a 100% telesales role, you need to be comfortable in making outbound calls via digital communication tools over extended periods.
● Open to fresh graduates. Previous telesales experience is not necessary but is an added advantage (maximum 1.5 years),
● Able to communicate in English effectively, an added advantage for the ability to speak, read & write in Mandarin or Cantonese.
● A strong relationship builder, target-oriented, resilient and a team player with a willingness to learn.
● Fast learner and able to adapt quickly to constant changes in operational processes and requirements.

At Central Operations we “Work smarter together”, “Always add value” & “Look for trouble”, these are our guiding principles that will make us a Centre of Excellence in no time. We aim to create a magical experience for you here at foodpanda as we
win through diversity by hiring the BEST talents from all walks of life.

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Job Overview:

This role requires a proactive and detail-oriented individual who can seamlessly support the Chairman in both professional and personal capacities, ensuring smooth operations and effective communication across the organization.

Responsibilities

• Ensure the Chairman's vision and business priorities are effectively communicated to the team. Facilitate business decision-making, strategic planning, leadership meetings, and broader communications.
• Oversee key projects and initiatives, ensuring that action items are followed up and completed.
• Manage the Chairman's calendar and schedule meetings. Host internal meetings, taking comprehensive notes of discussions.
• Follow up on strategic team meetings and project progress. Drive stakeholder reporting to ensure transparency and accountability.
• Prepare memos and communications content for internal / external audiences
• Provide support on various ad hoc and administrative tasks as needed.
• Shadow the Chairman in meetings, gradually taking on tasks to improve efficiency when the Chairman's time is limited.
• Gain a comprehensive understanding of daily activities within the company. Highlight key updates to ensure the Chairman has a well-rounded context for decision-making.
• Become the Chairman’s accountability partner by helping in prioritizing the Chairman’s time, recommend key activities for focus, and provide consistent feedback to optimize performance.
• Manage communications and relationships effectively by building strong partnerships and maintaining reputation for excellence
• Take initiative in identifying opportunities for the company to optimize collaboration and operate effectively
• Be a cultural carrier for the team - plan and organize high visibility events
• Assist the Chairman in managing various aspects of personal life to ensure a balanced and efficient workload.

• Strong-bias for action

• Strong work ethic and willingness to take on any task
• Comfortable working in an extremely fast paced and international environment
• Experience supporting c-suite/senior stakeholders
• Strong project / program management and organisational skills
• Highly organized
• Highly proficient excel skills
• Excellent verbal and written communication skills
• Ability to navigate and embrace ambiguity
• High EQ
• 4+ years of full-time work experience with at least 2 years as an Executive Assistant
  

• Fast moving, challenging and unique business problems
• Strong learning and development plans for your career growth
• International work environment and flat organization
• Competitive salary
• Flexible working hours & arrangement, Casual work attire