Job Brief:

We’re looking for a talented Senior Developer with a passion for React.js and mobile application development. If you have 5+ years of experience building outstanding web and mobile experiences and thrive in a collaborative, agile environment, we’d love to meet you!

Job Responsibilities:

• Lead development of scalable and responsive web and mobile applications.
• Drive projects using React.js, React Native, NextJS, and JavaScript libraries.
• Implement modern web practices, third-party integrations, and RESTful APIs.
• Work closely with cross-functional teams to ensure seamless CI/CD pipelines and automated testing.
• Solve challenging problems, debug effectively, and contribute to continuous improvements.

Job Requirements:

• Proven experience (5 years) in React.js development and mobile application development (React Native, Flutter, etc.)
• Strong proficiency in NextJS, React.js, and JavaScript libraries and frameworks
• Solid understanding of mobile platforms, specifically iOS and Android, and their native components and design guidelines
• Familiarity with RESTful APIs, third-party integrations, and modern web development practices
• Knowledge of Git version control and collaborative development tools
• Strong problem-solving and debugging skills
• Experience working in Agile development environments
• Familiarity with CI/CD pipelines and automated testing tools
• Ability to work independently as well as in a team-oriented, collaborative environment

Diversity & Inclusion Commitment

The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.

We try make sure everyone has a fair chance to work with us, no matter where they’re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone’s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.

Job Description

The Warehouse Service Administrator will be based at the branch office and oversee inventory management, order coordination and administrative processes to ensure efficient warehouse operations. This role ensures system accuracy, smooth order processing, and efficient coordination of inventory audits, internal audits, logistics, and warehouse activities.

Responsibilities:

1. Inventory Management & Stock Control

• Manage daily inbound and outbound stock movements with accuracy
• Conduct regular stock counts and reconcile discrepancies.
• Ensure proper stock placement and adherence to warehouse organization standards
• Maintain inventory records and update warehouse systems

2. Order Processing & Logistic

• Manage stock requests and returns (including used parts)
• Oversee order tracking and ensure timely completion
• Address order discrepancies promptly to minimize delays

3. Administrative & Compliance Tasks

• Prepare and submit monthly utility bills, ME claims (tools, mileage, tolls, subsidy) and operational receipts
• Maintain accurate logistics and service operation records
• Ensure compliance with internal policies and external audits

4. Forecasting & Reporting

• Perform inventory forecasting to meet operational demands.
• Generate weekly and monthly inventory performance reports.
• Conduct monthly stock audits to ensure system accuracy.

5. Cross-Team Coordination

• Act as a liaison between warehouse, branch and stakeholders
• Provide administrative support to branch leadership
• Assist in resolving operational issues efficiently and proactively

Job Requirement:

• Education: Diploma/Degree in Logistics, Supply Chain Management, or a related field.
• Experience: At least 1–3 years of experience in warehouse operations or inventory management.
• Familiarity with inventory management systems and Microsoft excel

Job description

The Warehouse Service Administrator will be based at the branch office and oversee inventory management, order coordination and administrative processes to ensure efficient warehouse operations. This role ensures system accuracy, smooth order processing, and efficient coordination of inventory audits, internal audits, logistics, and warehouse activities.

Responsibilities:

1. Inventory Management & Stock Control

• Manage daily inbound and outbound stock movements with accuracy
• Conduct regular stock counts and reconcile discrepancies.
• Ensure proper stock placement and adherence to warehouse organization standards
• Maintain inventory records and update warehouse systems

2. Order Processing & Logistic

• Manage stock requests and returns (including used parts)
• Oversee order tracking and ensure timely completion
• Address order discrepancies promptly to minimize delays

3. Administrative & Compliance Tasks

• Prepare and submit monthly utility bills, ME claims (tools, mileage, tolls, subsidy) and operational receipts
• Maintain accurate logistics and service operation records
• Ensure compliance with internal policies and external audits

4. Forecasting & Reporting

• Perform inventory forecasting to meet operational demands.
• Generate weekly and monthly inventory performance reports.
• Conduct monthly stock audits to ensure system accuracy.

5. Cross-Team Coordination

• Act as a liaison between warehouse, branch and stakeholders
• Provide administrative support to branch leadership
• Assist in resolving operational issues efficiently and proactively

Job Requirement:

• Education: Diploma/Degree in Logistics, Supply Chain Management, or a related field.
• Experience: At least 1–3 years of experience in warehouse operations or inventory management.
• Familiarity with inventory management systems and Microsoft excel

Job Description

The Warehouse Service Administrator will be based at the branch office and oversee inventory management, order coordination and administrative processes to ensure efficient warehouse operations. This role ensures system accuracy, smooth order processing, and efficient coordination of inventory audits, internal audits, logistics, and warehouse activities.

Responsibilities:

1. Inventory Management & Stock Control

• Manage daily inbound and outbound stock movements with accuracy
• Conduct regular stock counts and reconcile discrepancies.
• Ensure proper stock placement and adherence to warehouse organization standards
• Maintain inventory records and update warehouse systems

2. Order Processing & Logistic

• Manage stock requests and returns (including used parts)
• Oversee order tracking and ensure timely completion
• Address order discrepancies promptly to minimize delays

3. Administrative & Compliance Tasks

• Prepare and submit monthly utility bills, ME claims (tools, mileage, tolls, subsidy) and operational receipts
• Maintain accurate logistics and service operation records
• Ensure compliance with internal policies and external audits

4. Forecasting & Reporting

• Perform inventory forecasting to meet operational demands.
• Generate weekly and monthly inventory performance reports.
• Conduct monthly stock audits to ensure system accuracy.

5. Cross-Team Coordination

• Act as a liaison between warehouse, branch and stakeholders
• Provide administrative support to branch leadership
• Assist in resolving operational issues efficiently and proactively



Job Requirement:

• Education: Diploma/Degree in Logistics, Supply Chain Management, or a related field.
• Experience: At least 1–3 years of experience in warehouse operations or inventory management.
• Familiarity with inventory management systems and Microsoft excel

Job Description

The Warehouse Service Administrator will be based at the branch office and oversee inventory management, order coordination and administrative processes to ensure efficient warehouse operations. This role ensures system accuracy, smooth order processing, and efficient coordination of inventory audits, internal audits, logistics, and warehouse activities.

Responsibilities:

1. Inventory Management & Stock Control

• Manage daily inbound and outbound stock movements with accuracy
• Conduct regular stock counts and reconcile discrepancies.
• Ensure proper stock placement and adherence to warehouse organization standards
• Maintain inventory records and update warehouse systems

2. Order Processing & Logistic

• Manage stock requests and returns (including used parts)
• Oversee order tracking and ensure timely completion
• Address order discrepancies promptly to minimize delays

3. Administrative & Compliance Tasks

• Prepare and submit monthly utility bills, ME claims (tools, mileage, tolls, subsidy) and operational receipts
• Maintain accurate logistics and service operation records
• Ensure compliance with internal policies and external audits

4. Forecasting & Reporting

• Perform inventory forecasting to meet operational demands.
• Generate weekly and monthly inventory performance reports.
• Conduct monthly stock audits to ensure system accuracy.

5. Cross-Team Coordination

• Act as a liaison between warehouse, branch and stakeholders
• Provide administrative support to branch leadership
• Assist in resolving operational issues efficiently and proactively

Job Requirement:

• Education: Diploma/Degree in Logistics, Supply Chain Management, or a related field.
• Experience: At least 1–3 years of experience in warehouse operations or inventory management.
• Familiarity with inventory management systems and Microsoft excel

Responsible for account delivery, our PDM staff manage and monitor KPIs, to ensure the successful delivery of solutions that meet objectives, timelines, and budgets. These multifunctional teams take care of everything from pre-sales, to monitoring progress, to reporting and mitigating risks. 

Responsibilities:

• Report to the Engagement Manager, the Agile Project Managers will take responsibility for software delivery, support, or maintenance projects, establishing, monitoring, and controlling progress checkpoints or service level agreements.
• Ensure that assigned resources (staff, equipment, services, funds, time) are properly utilized and accounted for and up-to-date usage of information is maintained.
• Establish the project´s scope and take full responsibility for the staff´s clear briefing and direction using Agile methodologies.
• Plan the work with a team or project group within an Agile framework using appropriate planning tools, producing plans to the standards required.
• Ensure the Agile disciplines are correctly followed and educate members of the team and the client who do not have the relevant experience.
• Monitor progress, producing reports on progress against plan according to standards, acting within the authority to maintain progress whilst recognizing areas requiring decision-making concerning budget, schedules, resources, working methods, staff matters, and technical difficulties.
• Demonstrate leadership skills in team building, and staff motivation and assist with staff assessment, development, and mentoring

• Provide excellent and personalized service during all client interactions.
• Convert leads into sales through phone calls and WhatsApp communication.
• Nurture and maintain strong relationships with clients to ensure service satisfaction and identify sales opportunities.
• Work independently to manage daily sales tasks while contributing to the team's overall targets.
• Achieve daily KPI focused on connected calls, talktime, and add new opportunity into the sales pipeline.
• Extend new product rollout to clients & highlighting key features.
• Liaise with product teams to report system problems and suggest fixes.

We are looking for someone who wants to invest in their long-term career and learn more about all low code no code technology. You should love challenges and working across different tools and technologies, with the ability to learn through independent research, assisted by mentors, buddies, and experts. You should prefer simple, sustainable solutions over complex ones, get excited about sharing your knowledge and derive satisfaction helping and enabling others.

Here are some of the skills and experience that will help you in this role:

• Designing and developing automated business solutions
• Integrating Open Source and vendor software to deliver automated solutions
• Strong Commitment to on-going learning and self-improvement
• Good understanding of Geneva, Investran and Mantra systems.
• Business process improvement and mapping skills (e.g. in MS Visio, DrawIO ) is highly beneficial
• Familiarity with ADO, JIRA or other task planning applications a plus

Role Responsibilities

• Responsible for understanding and analyzing the business issue and translating the issue into requirements and user stories
• Map the as-is process and to be process, explore, identify, and test new innovative solutions for process re-engineering/digitisation/automation
• Work with the team to design a solution, develop and implement various process improvement tools and techniques including Workflow, Robotic Process Automation (RPA), Optical Character Recognition (OCR), Natural Language Processing (NLP), Machine Learning (ML), Process Mining and Analytics Dashboard to meet end-to-end business requirements
• Responsible for design and developing solutions through an iterative process to meet business needs
• Ensure the completeness, effectiveness, and sustainability for the implementation of proposed appropriate solution
• Create and document test procedures and scenarios for user acceptance test
• Working with a dynamic team to refine and expand the automation based upon user feedback
• Support the team in the adoption and implementation of the solutions

You will be using some of the following automation tools and skills  in due course and you will get the chance to learn about the tools you do not know but familiarity with any of them would be an advantage.

• Automation solutions such as:
  • Reporting: advanced Excel/ MS Power BI/ Tableau
  • Workflows: Cloud deployed SharePoint with Nintex plug in, PowerAutomate
  • Chat Bot: Azure Virtual Agent
  • RPA: PowerAutomate Desktop, Automation Anywhere, Power Automate or others)
  • Data access: Postgres SQL, SQL Server, Oracle, Excel
  • NLP/ OCR technology solutions
  • Basic SQL skills
  • Some scripting skills
  • Basic python skills

Job Description:-

1. Assist in verifying all supplier invoices or others have been approved, processed and taken into accounts timely and accurately for closing purpose.

2. Assist to process payment to all approved supplier invoices within the credit term and in accordance with approved procedures.

3. Perform creditor reconciliations for suppliers to ensure all transactions have been properly taken up and to detect error.

4. Ensure filing is done timely and properly for easy retrieval of information.

5. Assist in administrative activities and/or undertake special assignment to learn more about accounting and office operations.

6. Perform any other task and assignments as directed by the Management from time to time.

Deskripsi Kerja

PRISM+ sedang mencari Part Time Pembantu / Pemandu Van (penghantar barang) yang boleh dipercayai yang mementingkan kepuasan pelanggan dan mengangkut barangan dengan selamat & tepat pada masanya. Pemandu akan mengambil dan menghantar barang sambil mematuhi laluan dan jadual waktu yang ditetapkan. Untuk berjaya sebagai pemandu penghantar barang, anda harus bersikap sopan dengan komitmen untuk menyediakan pelanggan kami pengalaman yang terbaik. Anda harus teliti dalam memastikan pesanan dipenuhi dengan betul, komited terhadap keselamatan kerja, dan bersemangat untuk memuaskan hati pelanggan.

Tanggungjawab Pekerjaan

• Memuatkan, mengangkut dan menghantar barang kepada pelanggan atau syarikat dengan cara yang selamat dan tepat pada masanya.
• Menyemak pesanan sebelum dan selepas penghantaran untuk memastikan pesanan lengkap, dan pelanggan berpuas hati.
• Membantu menaikkan barang dan mengatur barang dalam kenderaan.
• Menyediakan perkhidmatan pelanggan yang cemerlang, menjawab soalan mudah dari pelanggan.
• Mematuhi jalan yang ditetapkan dengan mengikut jadual waktu yang diberikan.
• Mematuhi semua undang-undang pengangkutan dan mengekalkan rekod pemanduan yang bersih & selamat.

• Mempunyai Lesen GDL dan berpengalaman memandu Van diutamakan.
• Berkeupayaan untuk berjalan, memandu, mengangkat dan membawa barang berat (maksimum 30kg) untuk tempoh yang berpanjangan.
• Berkediaman di Selangor / KL.
• Terbuka kepada Warganegara Malaysia sahaja.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

SALARY RANGE: RM6,000 - RM7,500

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Assist the Customer Success Manager with managing the entire range of day-to-day operations of the business and team. 
• Serve as the primary point of contact and develop a trusted advisor relationship with customers to ensure business objectives are met.
• Take ownership of escalated issues and follow problems through to resolution by collaborating with internal teams to remediate.
• Use customer data and analytics to uncover opportunities for new feature adoption and up-selling, including weekly and monthly reporting.
• Supports the wider Customer Success team with decision-making, analytical / creative solutioning.
• Oversee the range of portfolio of key accounts (Solutions) under the MY market segment with ownership of some key accounts.
• Assist the Commercial team with special projects and initiatives. 

REQUIREMENTS

These are minimum-requirement skills and a ‘must-have’ for the role:

• Previous experience in customer / key account management within the logistics industry is beneficial. 
• Previous leadership / team management experience is mandatory. 
• Excellent communication skills (verbal & written) with the ability to communicate across all levels of internal and external stakeholders. 
• Logical and analytical approach problem solving and stakeholder management. 
• Being able to efficiently multi-task and offer timely communication, action and resolution. 
• Able to thrive and operate in an extremely fast paced environment.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

We are a rapidly growing company based in Australia and currently expanding our presence in Malaysia. As a Junior Risk Analyst, you will have the opportunity to gain valuable insights into financial markets and contribute to our growth. We are seeking individuals who are enthusiastic about learning, possess keen attention to detail, strong numerical and analytical skills, and aspire to build a career in Finance.

Responsibilities:

• Coordinate and manage foreign exchange trading portfolios across various currencies.
• Prepare daily reports for stakeholders.
• Monitor market movements and stay updated on market news and sudden events.
• Manage risk through strategic positioning and trading within approved limits, policies, and procedures.
• Conduct analytical procedures on related business areas as required.
• Continuously explore new methods to enhance existing procedures.

• Willingness to work night shifts.
• Bachelor's degree in finance, mathematics, economics, or IT discipline.
• Preferably 1+ years of relevant work experience.
• Previous trading experience or exposure to financial markets is advantageous but not mandatory.
• Bilingual proficiency in English and Mandarin is required.
• Demonstrated interest in financial markets.
• Proficiency in Python or coding skills is advantageous but not mandatory.
• Strong numerical and analytical abilities.
• Effective presentation and interpersonal skills.

• Hybrid working arrangement
• Opportunities for enriching career growth, including exposure to regional contexts.
• Complimentary snacks and beverages available in the office pantry
• Healthcare coverage (medical, dental, optical), gym benefits
• Flexibility in smart casual dress code
• Young, vibrant and open work culture

Unison Consulting Pte Ltd is looking for a talented and experienced Lead Developer with a focus on CRM and React technologies to join our dynamic team. In this role, you will lead development efforts, ensuring that our projects meet the highest standards of quality and performance. Your expertise in Dynamics 365 CRM and modern web technologies like React will be essential in driving innovative solutions that enhance our client's operations.

Responsibilities:

• Lead the development and customization of Dynamics 365 CRM solutions to align with business requirements.
• Oversee and mentor a team of developers, providing guidance and support in best practices for CRM and React development.
• Design and implement user interfaces using React.js, ensuring a seamless user experience.
• Integrate RESTful APIs and services within React applications to facilitate data exchange and functionality.
• Utilize state management libraries like Redux to manage application state effectively.
• Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.
• Implement DevOps practices, including CI/CD pipelines, to streamline the deployment process.
• Conduct code reviews, ensuring that coding standards are followed and fostering a culture of quality.

Required- 5-6 YOE ReactJS(Lead)

Good to have

• Dynamics 365 CRM On-premises (Basic) - Experience on Service Module
• SSIS
• Power Platform
• C# .NET
• Coded Unit Test
• DevOps

Why choose Logicalis?          

As Architects of Change, Logicalis' focus is to design, support and execute clients' digital transformation by uniting their vision with their technology expertise and industry insights. The company, through its deep understanding of key IT industry drivers such as security, cloud, data management and IoT, can address customer priorities such as revenue growth and business, operational efficiency, innovation, risk and compliance, data governance and sustainability. 

We strengthen our purpose: to design, support, and execute our customers' digital transformation by converging their vision with our technological expertise and knowledge of the industry. The brand refresh underpins both the evolution of Logicalis’ positioning as well as our strategic vision for growth. 

About the role

The role is part of our Global SOC team, tasked to deliver Managed Security Services (MSS) and help customers achieve its business goals & objectives by re-imagining cybersecurity as one of its business enabler. The role reports to SOC vertical based in Singapore. Its great opportunity to put your past experiences in building a world class SOC and address cybersecurity challenges of organizations in the region. It provides exposure to wide variety of security technologies, and provides opportunity for the candidate to pioneer in developing SOC and build new MSS offerings.

Job Responsibilities:

• Work in 24x7 shift environment to handle security incidents and provide level two (L2) support during analysis & investigations to identify the root cause (RCA).
• Provide detailed remediation recommendation to customers for the incidents within agreed SLAs, and if required assist them during remediation implementation.
• Execute SOC playbooks, Standard operating procedure (SOP), knowledge base to minimize the security incident impact and perform detailed investigation on the infected assets.
• Escalate critical incidents to 3rd level support team, for further analysis & investigations, and demonstrate excellent collaboration skills for timely resolution to minimize impact to customers.
• Review 3rd party threat intel feeds and integrate them into MSS platforms to provide value to our MSS customers.
• Prepare SOC monthly & QSPR reports, which includes customization based on business requirements and present them to customers during monthly meetings, highlighting risks and mitigation plans.
• Coordinate and lead weekly incident review meetings with the customer to assess and discuss ongoing incidents, resolutions, and improvements
• Support the SOC Engineering team in ensuring the health and functionality of SOC tools to prevent incidents from being missed due to tool malfunctions.
• Enable regional L1 Security Analysts to deliver seamless L1 support by developing SOC playbooks, relevant and sufficient knowledge base.

• Candidate should have at least 4 years of experience working in SOC and MSS environments, with a bachelor’s degree in computer science/IT/Information security.
• Proven experience on incident analysis using SIEM platforms such as Microsoft Sentinel, Devo, Splunk, IBM QRadar.
• Proven experience on any Endpoint Protection (EPP) or Endpoint Detection Response (EDR) technologies. Preferred if Microsoft Defender, S1 and CrowdStrike.
• Exposure to firewall technologies such as Cisco, Palo Alto, Checkpoint, Fortinet.
• Good understanding of WIN, LINUX environments and well versed with basic LINUX commands and troubleshooting, with a proven Unix (Solaris, Linux, BSD) experience.
• Knowledge on any shell scripting language, and to apply them to automate mundane operations tasks.
• Candidate should have at least one cybersecurity industry certification such as CompTia, CEH, CHFI.
• Ability to communicate verbally in Mandarin, Cantonese, Bahasa Melayu

We are looking for a Customer Care Agent that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively

Job Responsibilities:

• Initiate outgoing calls to prospective or existing customers for various purposes, for sales and appointment scheduling.
• Manage customer escalations and ensure that these are answered, tracked, and escalated as required. 
• Process customers’ application in a timely manner
• Meet daily or weekly call volume and targets set by the company.
• Record all call information.
• Provide proper advice to caller by explaining procedures & providing information as enquired by customers
• Strong attention to detail and a meticulous approach to tasks
• Ensure daily and monthly KPIs are met and exceeded
• Perform other ad-hoc duties as assigned

Job Requirements:

Degree / Diploma / Cert / SPM holder with good command of English and Bahasa Malaysia. Mandarin and Tamil will be added advantage.

Previous experience in a customer support role Outbound

Strong phone and verbal communication skills along with active listening.

Customer focus and adaptability to different personality types.

Ability to multi-task, set priorities and manage time effectively.

Job Brief:

We are seeking a highly motivated Cybersecurity Analyst to join our dynamic and fast-growing organization. Tune Protect is a regional insurance company with infrastructure on cloud as well as on premise. From a cybersecurity perspective, we monitor our infrastructure via a SOC and also with solutions ranging from network firewalls to SOC to EDR, DLP and PAM.

Job Responsibilities:

• Work with the team to manage the security infrastructure at Tune Protect. This includes working with the SOC and infrastructure team to analyse and remediate security tickets, EDR operations (for example scanning and ensuring endpoints are clean of vulnerabilities), Email Security on MS365, DLP (for example blacklisting/whitelisting websites etc) and PAM (for example work with infrastructure team to ensure all critical user ids are covered).
• Be hands on and able to utilise/configure our existing security software such as Trend Micro EDR, Forcepoint DLP, Tycothic PAM, Microsoft 365 email security. Familiarity or experience in using and/or configuring other endpoint protection software, data leak prevention software, priviledged access management software and/or firewalls a strong advantage.
• Strong understanding and experience in firewall configuration (Fortigate and Palo Alto) a strong advantage
• Strong understanding and experience in hardening OS such as linux and windows
• Understanding of Microsoft Active Directory and its security a strong advantage.
• Assess and manage security risks and implement best practices to minimize them. Monitor and analyze cybersecurity incidents and threats
• Perform regular VAPT on our infrastructure and on all new applications internally or with an external vendor. Work with those vendors to ensure their reports are remediated as needed and verified. Experience as a VAPT tester an advantage
• Work with infrastructure and cloud engineers and leads to ensure security is handled correctly from design to operations at the network and server level. This includes knowledge of sound security practices from a technical perspective.
• Understand industry frameworks like Mitre Att&CK. Stay up to date with the latest security trends and technologies to ensure the company stays ahead of evolving threats
• Ensure regular reporting on security statistics are compiled on time and presented to management.
• Work with cross-functional teams to ensure that all on premise and cloud-based systems and applications are secure
• Work closely with IT audit to ensure all audit discovery and remediation is performed ahead of deadlines

Job Requirements:

Requirements:

• Degree in Information Technology (IT), Computer Science or other related discipline with relevant experience in security operations
• IT Security experience with 2-4 years or more hands-on experience in any branch of security. Experience being in a lead role an advantage
• Professional certification such as CISM, CISA, CSXP, CISSP, CREST, GPEN or equivalent an advantage
• Knowledge/experience in Information Security, IT Risk and IT Governance including BNM RMIT. Strong understanding of IT security principles and practice.
• Familiarity with security frameworks and regulations such as NIST, ISO 27001, and SOC 2 an advantage
• Operational experience working with or in a SOC an advantage
• Able to work under broad direction and a self-motivated individual who is able to work independently. Responsible and accountable for work performed and decisions taken.
• Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources if required.
• Good communication skills written and spoken
• Good analytical and problem solving skills including ability to visualise and plan troubleshooting steps.
• Ability to work collaboratively with other parties towards a common goal

Diversity & Inclusion Commitment

The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.

We try make sure everyone has a fair chance to work with us, no matter where they’re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone’s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.

We are looking for a Customer Care Agent that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively

Job Responsibilities:

• Manage customers or client’s feedback and complaints in a professional manner
• Understand customer enquiries and respond via applicable channels: email, chat and closing the ticket
• Understand customer enquiries and ensure they are answered or routed through the appropriate support channel.
• Manage customer escalations and ensure that these are answered, tracked, and escalated as required.
• Strong attention to detail and a meticulous approach to tasks
• Ensure daily and monthly KPIs are met and exceeded
• Perform other ad-hoc duties as assigned

Job Requirements:

Degree / Diploma / Cert / SPM holder with good command of English and Bahasa Malaysia. Mandarin and Tamil will be added advantage.

Previous experience in a customer support especially in handling Emails & CRM + Livechats

Strong typing skills to handle Livechat

Strong phone and verbal communication skills along with active listening.

Customer focus and adaptability to different personality types.

Ability to multi-task, set priorities and manage time effectively.

We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

Job Responsibilities:

• To promote company products & services to prospective customers.
• Update customer with monthly promotions and campaign.
• To achieve monthly target sets by the Company.
• Contributes to team effort by accomplishing sales targets which are required by the management
• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information.

Job Requirements:

• Candidate should possess a SPM, Diploma / Advanced Diploma, bachelor’s degree or equivalent in any field
• Preferably Executive specializing in Telesales or equivalent
• Preferably at least 1 year of related working experience in a Telesales
• Experience in doing outbound calls.
• Both fresh graduates and experienced applicants are welcome (we can discuss the entry level based on your previous experience)
• Strong in communication and creative thinking skills.
• Good communication skills in English, Malay language for both spoken and written. Mandarin is an added advantage
• Able to work independently in a fast-paced environment
• Good team player, positive attitude and eager to learn
• Fast learner and able to adapt to changes
• Ability to multi-task, prioritize and manage time effectively
• Demonstrate teamwork all the time
• Willing to work under pressure, long work hours sometime.
• Open for Malaysian only

We are seeking enthusiastic and results-driven Insurance Outbound Telesales Agents to join our dynamic team. The role involves making outbound calls to potential and existing customers, promoting insurance products, and closing sales effectively. You will play a key role in driving revenue growth while delivering exceptional customer service.

Responsibilities:

Sales and Lead Generation:

Make outbound calls to prospective customers to promote various insurance products.

Identify customer needs and recommend suitable insurance plans.

Follow up on leads provided by the company and convert them into sales.

Customer Relationship Management:

Establish and maintain strong relationships with clients through professional communication.

Address customer queries and concerns effectively, providing accurate information about insurance policies.

Target Achievement:

Meet or exceed individual and team sales targets and KPIs.

Ensure high conversion rates from leads to sales.

Compliance and Documentation:

Adhere to all regulatory requirements and company policies during customer interactions.

Accurately record and update customer information in the CRM system.

Ensure timely submission of sales reports and documentation.

Continuous Learning and Development:

Attend regular training sessions to stay updated on insurance products, market trends, and sales techniques.

Adapt to feedback and improve performance to meet business objectives.

Skills and Qualifications:

Education: Minimum SPM or equivalent. Diploma/Degree in any field is an advantage.

Experience:

Minimum of 6 months of experience in the insurance industry, telesales, or customer service.

Skills:

Excellent verbal communication and persuasive skills.

Strong negotiation and objection-handling abilities.

Proficient in using CRM systems and Microsoft Office applications.

Ability to work in a fast-paced and target-driven environment.

Technical sales role & a part of sales team, helping organizations obtain better brand recognition and financial growth. Coordinate with company executives and local sales & marketing professionals to explore and develop high-value proposition business solution in Malaysia. Could support SEA region if required.

Duties and Responsibilities:

• Responsible for driving strategic sales initiative in Malaysia.
• Represents organization in providing solutions to difficult technical issues associated with specific projects.
• Interacts with senior external personnel on significant technical matters often requiring coordination between organizations. Strong ownership and positive attitude on business development.
• Promote and sell John Crane products in accordance with the company policy, pricing guidelines and regulations.
• Pursue new market expansion opportunities in high-value proposition solution businesses, such as CCUS projects, reliability & asset management contract, turbo machinery upgrade / retrofit services and monitoring sense solution.
• Work with account sales to explore the leads and develop the opportunities.
• Dedicate to support account to connect related resource for making and presenting proposal
• Closely follow related opportunities and move the project forward.
• With good technical background and strategic thinking when promote the solution and initiative.
• Develop a growth strategy focused both on financial gain and customer satisfaction. Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives Prepare material of contract ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with the clients. Ability to build rapport with clients and strong connection. Account management for key customers.
• Travelling to meet the clients with sales team, coverage whole Malaysia. As well as overseas by requested.
• Ad hoc, flexible to face any contingency plan, take assigned activities organized.
• Work with the local sales staff on driving growth promoting strategic products and services Acting as technical sales to work with account sales to explore the leads and develop the opportunities.
• Support country /Sales team to achieve country /individual budgets.
• Develop go to market strategies in line with John Crane Y tree initiatives
• Utilize technical background to thoroughly understand John Crane's products portfolio and solutions. This includes their features, benefits, applications, and how they address specific challenges in various industries.
• Conduct in-depth market research to identify potential customers and industries where John Crane's solutions can provide significant value. Analyze competitors' offerings and market trends to position John Crane effectively.
• Leverage your technical knowledge to engage with customers on a deeper level. Understand their pain points and requirements and demonstrate how John Crane's solutions can address their specific needs. Offer technical insights and recommendations
• Aim to support new products selling, turbo opportunities development, like DGS & turbo system in upgrading and retrofitting.
• Dedicate to support account to connect related resource for making and presenting proposal
• Closely follow related opportunities and move the project forward. Support account sales to deliver the business result in high-value proposition products, contract and solution selling.

We are seeking an experienced Project Engineer to be responsible for managing the successful planning, execution, and closure of the project portfolio across the team for Asia Pacific.

General Tasks:

• Responsible for large investment projects such as production plants, infrastructure or buildings.
• Interdisciplinary management with internal and external stake holders.
• Execution of projects reginal wide in collaboration with the local site managers.
• Professional interaction with local authorities.

Job Duties:

• Working on master plan and budget planning process for CAPEX related projects.
• Preparation and execution of feasibility studies for investment projects.
• Presentation of projects to management.
• Schedule, plan, resource and manage the investment projects.
• Tracking project progress and report status.
• Determining and taking corrective actions.
• Develop policies and procedures to support the achievement of the project objectives.
• Determine the organizational structure of the project team. Identify roles and positions.
• Motivating team members.
• Execute basic and detailed engineering work based on our standard rules (i.e. engineering handbook, investment manual and PCP).
• Planning, managing and monitoring of the projects according to the guidelines of the PCP.
• Building up strong project teams and defining clear tasks and responsibilities for all team members.
• Close co-operation with R&D regarding formulation, with production regarding manufacturing process, procurement regarding raw materials and with other stake holders.
• Identify services to be provided by external companies.
• Observance of the internal standards (review, reporting, processes).
• Monitor compliance to applicable codes, practices, QA/QC policies, performance standards and specifications.
• Makes sure various methodological analysis (risk analysis, HAZOP, cost-benefit analysis, FMEAs) are applied.
• Definition and enforcement of technology standards and specifications.

Role Summary:

We are looking for a qualified Bureau Support Associate to join our Trade Bureau Team. You will support various operational responsibilities, including daily bureau support tasks, handling email inquiries, managing deliveries, and following company policies. Administrative professionals are crucial in enhancing efficiency, delivering excellent customer experiences, and streamlining processes.

As a Experience documenting customer issues in detail and proactive Bureau Support Associate, you will verify payment records provided by clients, ensuring they comply with guidelines and meet Trade Bureau requirements. Additionally, you will assist the team with various administrative tasks as assigned.

Here are some primary responsibilities for this role:

What you'll need to bring to the party

• Good analytical and problem-solving skills.
• Detail-oriented with a high level of accuracy in all tasks.
• Experience handling support requests from a variety of different channels and manage time effectively.
• Ability to work independently and as part of a team.
• Basic accounting knowledge is an added advantage.
• Experience interpreting and responding to customer questions and requests, for interacting with internal and external stakeholders.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).

What you'll do

• Verify data submitted by clients to ensure accuracy and compliance with guidelines.
• Maintain accurate and organized records of all verification activities.
• Handle daily email inquiries and respond promptly and professionally.
• Collaborate with team members to improve processes and enhance efficiency.
• Administrative duties to support Trade Bureau Team.
• Collaborate with team members for data compilation and assist the manager with reporting tasks.
• Perform and achieve the KPI as assigned.
• Contribute to team effort by accomplishing related results as needed.

KEY RESPONSIBILITIES

• To manage and ensure information between mall with media and general public is timely, accurate and reinforces the mall’s brand identity and positioning.
• To co-create and co-ordinate in uploading the approved contents, photos and relevant information to the mall’s website, Facebook and social media application.
• To support, execute and coordinate a variety of marketing, promotion and thematic events to draw shopper traffic in the specific month(s)
• Maintain relationships with service providers, vendors and publishers to ensure collaboration in marketing activities.
• Assist in the administrative and corporate records of the department.
• Support and responsible for procurement related to campaigns, activities and capex items.

To maximise sales in assigned HFB and to be a source of knowledge and expertise for the team. To have a deep knowledge of the range, local market, the customers, the store layout, the IKEA digital tools and the experience and expertise of colleagues. Support the efficient work of the IKEA mechanical sales system to ensure the contin-ued execution and success of the IKEA Concept. You are required to contribute in order to fulfil the four tasks of the IKEA store:
• To act as a highly efficient, and staffed sales mechanism
• To show home furnishing solutions full of inspiring home furnishing ideas
• To serve as a well-qualified home furnishing specialist
• To provide a day out for the whole family.

About the job
·To ensure a positive and joyful shopping experience for all IKEA visitors and customers. This includes in particular:
· Ensure the department is fast and efficient for our customers, and cost-effective for the IKEA store.
· Ensure that customers’ issues are handled efficiently and with empathy.
· Actively working towards fulfilling the four tasks of the store.

Your assignment
· I am helpful and friendly in my approach to my customers, always aiming for a win-win situation and for
repeat business.
· I record information accurately in the relevant systems so that we can use the resulting analysis to make
improvements to our customers’ future shopping experiences.
· I know the Customer Relations action plan and support the goals and targets given to me by my manager
to ensure the effective execution of our action plan.
· I know our daily and weekly service targets and this drives me to improve our service delivery.
· Develops a strong knowledge of the delivery and assembly facilities and provide/promote to customer.
· I optimise the relationship with our customers in order to drive sales growth and sustained long-term
profitability.
· I am empowered to solve customer complaints within my level of authorisation. I recognise when I need
to escalate an issue and then pass on the relevant information to a manager for him/her to be able to
deal effectively with the customer.
· Understanding the IKEA Concept, global solutions, tools and working methods and ensuring I use the
appropriate manuals from Inter IKEA Systems to help me optimise our customers’ shopping experience.
· I ensure safety guidelines are met within the Customer Relations  area.
· I am able to support the front counter in E&R, Home Delivery and Merchandise & Pick Up  area when required.