Tasks:

• To assist with Human Resource Helpdesk daily operations involves research and resolve all associates issues and concerns and the 1st level support for basic Human Resource Shared Service Function.
• Assist in employee queries pertaining to Payroll, Over Time, Leaves and so on. 
• Support in testing of automation planned for Human Resource Shared Services.
• Assist with testing of upcoming Change Request from stake holders.

Projects:

• Human Resource Services process revision/update includes identifies opportunity to improve Human Resource Operation Services and processes.
• Document work instruction involves updating documentation or work instruction when the department receive latest procedure for a request

At AECOM, we’re delivering a better world.

Whether it’s improving the commute, keeping the lights on, providing access to clean water or transforming skylines, we believe infrastructure has the power to uplift communities and improve people’s lives. Bringing together the best people, ideas, technical expertise and digital solutions, we partner with our clients to turn their ambitions into action, changing the world for the better. We’re proud to be recognized for our leadership, including our No. 1 ranking by Fortune as the World’s Most Admired Company in our industry for two years in a row.

About Enterprise Capabilities

Enterprise Capabilities is a service-led organization within AECOM enabling access to a global talent pool. With offices in India, China, Spain, Poland, Romania and the Philippines, our teams of technical professionals provide around the clock project support helping AECOM teams around the world to deliver faster, smarter and better. EC supports AECOM’s ability to work as one global team by standardizing design processes, deploying collaboration technologies, and utilizing a connected network of technical expertise. By joining EC, you have the unique opportunity to work on AECOM’s monumental projects located around the world, contributing to our mission of delivering a better world.

Here, you will have freedom to grow in a world of opportunity.

We are seeking a talented and innovative Structural Engineer to join our team in Bukit Damansara, Malaysia. As a key member of our engineering department, you will play a crucial role in designing and analyzing structures for various building projects, ensuring safety, efficiency, and compliance with local regulations.

• Assist on structural design projects for a diverse range of buildings and structures
• Works on detailed or routine engineering assignments involving calculations and relatively simple tests.
• Collaborate with architects, contractors, and other engineering disciplines to ensure project success
• Stay up-to-date with the latest industry trends, technologies, and building codes
• Mentor and provide technical guidance to entry level engineers

At AECOM, we’re delivering a better world.

Whether it’s improving the commute, keeping the lights on, providing access to clean water or transforming skylines, we believe infrastructure has the power to uplift communities and improve people’s lives. Bringing together the best people, ideas, technical expertise and digital solutions, we partner with our clients to turn their ambitions into action, changing the world for the better. We’re proud to be recognized for our leadership, including our No. 1 ranking by Fortune as the World’s Most Admired Company in our industry for two years in a row.

About Enterprise Capabilities

Enterprise Capabilities is a service-led organization within AECOM enabling access to a global talent pool. With offices in India, China, Spain, Poland, Romania and the Philippines, our teams of technical professionals provide around the clock project support helping AECOM teams around the world to deliver faster, smarter and better. EC supports AECOM’s ability to work as one global team by standardizing design processes, deploying collaboration technologies, and utilizing a connected network of technical expertise. By joining EC, you have the unique opportunity to work on AECOM’s monumental projects located around the world, contributing to our mission of delivering a better world.

Here, you will have freedom to grow in a world of opportunity.

We are seeking a talented and innovative Structural Engineer to join our team in Bukit Damansara, Malaysia. As a key member of our engineering department, you will play a crucial role in designing and analyzing structures for various building projects, ensuring safety, efficiency, and compliance with local regulations.

• Assist on structural design projects for a diverse range of buildings and structures
• Works on detailed or routine engineering assignments involving calculations and relatively simple tests.
• Collaborate with architects, contractors, and other engineering disciplines to ensure project success
• Stay up-to-date with the latest industry trends, technologies, and building codes
• Mentor and provide technical guidance to entry level engineers

About Enterprise Capabilities

Enterprise Capabilities is a service-led organization within AECOM enabling access to a global talent pool. With offices in India, China, Spain, Poland, Romania and the Philippines, our teams of technical professionals provide around the clock project support helping AECOM teams around the world to deliver faster, smarter and better. EC supports AECOM’s ability to work as one global team by standardizing design processes, deploying collaboration technologies, and utilizing a connected network of technical expertise. By joining EC, you have the unique opportunity to work on AECOM’s monumental projects located around the world, contributing to our mission of delivering a better world.

Here, you will have freedom to grow in a world of opportunity.

We are seeking a highly skilled Senior Engineer, Mechanical to join our team in Bukit Damansara, Malaysia. This role will require the ability to solve problems that deliver and optimise safe, sustainable and ethical solutions for the design, production and operation of devices, machines, structures, processes and systems involving mechanical elements. 

Duties and Responsibilities

• Acts as a senior technical resource, providing expert advice and guidance to the team.
• Delivers specialized technical insights for studies and design processes within the area of expertise.
• Creates study and design procedures to support high-quality, cost-effective work by team members.
• Engages in interdisciplinary reviews to ensure the accuracy and quality of project deliverables.
• Develops estimates for construction costs and technical efforts required for project completion.
• Applies expertise across all phases of the PS&E (Plans, Specifications, and Estimates) package development.
• Conducts quality control reviews of design calculations and technical drawings.
• Drafts sections of technical specifications to ensure compliance with project requirements.
• Contributes to the development of engineering budgets and schedules, aligning them with project goals.

We are seeking a highly skilled Senior Engineer, Mechanical (Simulation) to join our team in Bukit Damansara, Malaysia. In this role, you will lead and execute complex simulation projects, leveraging your expertise in mechanical engineering and advanced simulation techniques to drive innovation and product development.

This discipline emphasizes problem-solving skills to deliver safe, sustainable, and ethical solutions in the design, production, and operation of devices, machinery, structures, processes, and systems that include mechanical elements.

Duties and Responsibilities

• Serves as a senior technical resource and advisor within the team.
• Provides specialized technical guidance in studies and designs in areas of specific expertise.
• Develops study and design protocols to enable efficient, high-quality work by colleagues.
• Participates in interdisciplinary reviews of project deliverables.
• Prepares construction cost estimates and estimates for technical efforts required in projects.
• Utilizes expertise in all stages of completing the discipline component for PS&E packages.
• Conducts quality control reviews of design calculations and technical drawings.
• Prepares sections of technical specifications.
• Contributes to the development of engineering budgets and schedules to meet project requirements.

• Develop embedded firmware which run on Bosch products.
• The developed embedded firmware shall base on test requirement from customer, internal engineering and manufacturing.
• The embedded firmware shall be able to interact with manufacturing and engineering test system via physical interface such as Serial, Ethernet, and USB
• Work closely with embedded firmware team in Malaysia and Germany in order to achieve common product development goal.
• Assist global engineering team to perform HW-SW integration bring up during development phases.
• Assist global manufacturing sites in troubleshooting manufacturing related problems.
• Provide post-production and failure analysis support.
• Collaborate as project team member on Software design matters.
• Capture and evaluate customer, internal requirements and vehicle specific interface requirements. Identify suitable concept in terms of functional, technological and effort.
• Adhere to Bosch Software Engineering Process as e.g.:
  • Perform requirement reviews, design reviews and code reviews.
  • Perform unit testing and release of the software according to SW release process.
• Develop the SW design taking into consideration the dependencies to other module and integration into the overall system.
• SW programming using both standard and proprietary software tools and libraries.
• Create SW test specifications and protocols, if necessary, develop test SW. Executes test plans to ensure new software meets specifications, functionalities and performance requirements.
• Analyze failure logs, clarify system problems and resolve design issues.
• Develop and produce technical reports, design analysis and documentation in support of designs.

We are seeking a detail-oriented and analytical Project Engineer, Structural to join our team in Bukit Damansara, Malaysia. In this role, you will be responsible for managing and executing structural engineering projects, ensuring they meet quality standards, timelines, and budget requirements.

• Performs specific and moderate portions of a broader assignment of an experienced engineer.
• Gathers and correlates basic engineering data using established and well-defined procedures.
• Works on detailed or routine engineering assignments involving calculations and relatively simple tests.
• Develop and review structural designs, calculations, and drawings for various projects
• Coordinate with architects, contractors, and other engineering disciplines to ensure project integration
• Collaborate with cross-functional teams to resolve technical issues and optimize designs
• Stay updated on industry trends, innovative materials, and sustainable design practices
• Mentor junior engineers and contribute to the team's professional development
• Proposes approach to solve new problems encountered using modifications of standard procedures or methods developed in previous assignements.
• Identifies discrepancies in results.
• Provides guidance to entry level engineers.
• Performs work in accordance with agreed upon budget and schedule with little supervision.
• Independently performs all the tasks necessary to complete primary design
  elements for engineering works.
• Performance at this level requires developmental experience in a professional position.

At AECOM, we’re delivering a better world.

Whether it’s improving the commute, keeping the lights on, providing access to clean water or transforming skylines, we believe infrastructure has the power to uplift communities and improve people’s lives. Bringing together the best people, ideas, technical expertise and digital solutions, we partner with our clients to turn their ambitions into action, changing the world for the better. We’re proud to be recognized for our leadership, including our No. 1 ranking by Fortune as the World’s Most Admired Company in our industry for two years in a row.

About Enterprise Capabilities

Enterprise Capabilities is a service-led organization within AECOM enabling access to a global talent pool. With offices in India, China, Spain, Poland, Romania and the Philippines, our teams of technical professionals provide around the clock project support helping AECOM teams around the world to deliver faster, smarter and better. EC supports AECOM’s ability to work as one global team by standardizing design processes, deploying collaboration technologies, and utilizing a connected network of technical expertise. By joining EC, you have the unique opportunity to work on AECOM’s monumental projects located around the world, contributing to our mission of delivering a better world.

Here, you will have freedom to grow in a world of opportunity.

We are seeking a talented and motivated Graduate Engineer, Structural to join our dynamic team in Bukit Damansara, Malaysia. As a recent graduate, you will have the opportunity to work on exciting projects, develop your skills, and contribute to the design and analysis of various structures.

• Assist in conducting engineering design under the supervision of experienced engineers
• Create designs, calculations, sketches, diagrams, schematic drawings, and final working drawings
• Collect and analyze data for structural engineering projects
• Utilize computer software to solve engineering problems and perform structural analyses
• Collaborate with multidisciplinary teams to develop innovative solutions
• Participate in site visits and inspections to gather information and monitor project progress
• Contribute to the preparation of reports, presentations, and technical documentation
• Support senior engineers in project management tasks
• Stay updated on industry trends, building codes, and engineering standards
• Assist in ensuring projects are completed within agreed-upon budgets and schedules

Join our team as a Mechanical Design Engineer, where you'll play a key role in delivering engineering solutions across mechanical, controls, hydraulic, fire, and fuel services. Your expertise will guide projects from initial feasibility and scoping through design, site inspection, commissioning, and facilities management. You'll also support the lead fire and hydraulic engineer and provide presales support as needed.

Candidates from engineering consultancy background or those with experience in critical infrastructure are welcomed to apply!

What will you do: 

• Lead engineering efforts across mechanical, controls, hydraulic, fire, and fuel systems, while supporting other disciplines as needed. 
• Utilize Revit-MEP BIM for design production and review. 
• Develop energy modeling to enhance project efficiency. 
• Manage design consultants to ensure compliance with NEXTDC specifications. 
• Create detailed scope and brief documents tailored to specific areas of expertise. 
• Conduct Total Cost of Ownership analyses and offer strategic recommendations. 
• Oversee construction site inspections and commissioning, while providing ongoing facilities management support.
• Perform concept & schematic design and/or review  
• Perform detail design and/or review  
• Provide support to the Sales team as required 

The Production Engineer is responsible for identifying and eliminating daily losses, reducing variability and increase predictability of results and productivity, while building the capability through supporting, coaching and engaging the shift teams.

Safety Health Environment:

• Reviews Safety performance in Operations Performance meetings Structure - OPS meetings, provides day to day solutions, roll out of best practices
• Understands relevant technical requirements in Safety Health and Environment. Coordinates all aspects of pollution control, waste management, recycling, environmental health, conservation and renewable energy across plants in close conjunction with the Global Safety Health and Environmental Manager 

Leadership:

• Leads and role models output of Manufacturing Operating System - MOS supporting roll out and further development with hands on approach
• Drive zero loss, defects and 100% engagement culture by leveraging continuous improvement approach
• Finding the correct resources to build competency in the shift team and ensures appropriate training is applied for new/improved processes when rolled out
• Audits consistency of competency and processes in the teams
•  

Delivery & Cost:

• Collaborates with key areas to understand the Compelling Business Need - CBN contribution that will improve immediate daily business performance.
• Defines the most impactful projects on CBN which needs to be implemented.
• Source the appropriate support and route forward to lock improvements in place.
• Has daily engagement with shift teams to identify the opportunities by applying Manufacturing Operating System - MOS tools, (such as Root Cause Analysis, Kaizen, Defect tagging).
• Responsible for reducing process variability and improve process capability.
• Responsible for reducing waste in all forms effecting line performance.
• Makes recommendations and follows up on finding agreement for rolling out of standards.
• Updates relevant information, tracking and reporting systems.

• Collaborate with the software development team to understand project requirements and objectives.
• Participate in software testing activities, including writing test cases, executing tests, and identifying defects.
• Perform technical analysis of software systems, including code review, performance analysis, and troubleshooting.
• Assist in the design and implementation of automated testing frameworks and tools to streamline testing processes.
• Work on automation projects to improve efficiency and reliability in software development and testing.
• Document findings, analyze results, and provide recommendations for improvement.
• Communicate effectively with team members and stakeholders to ensure project goals are met.

We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW experience to our customers, cementing PRISM+ as the BEST Customer-oriented company.

This passionate experienced individual will help us drive up customer satisfaction by going far beyond, delivering the best possible value and service to our customers. The Customer Service Officer will report directly to the Customer Service Manager.

Responsibilities:

• Provide timely, accurate, and quality responses to customers via various contact points: email, live chats, phone lines, and social media channels.
• Assist customers in troubleshooting or identifying technical issues with Air-conditioning.
• Work with various departments or stakeholders to ensure the Aircon is delivered and installed within the stipulated time frame.
• Identifying common problems and escalating them to management, along with possible suggestions for improvement, whenever possible.
• Provide immediate attention to serious cases and escalate for swift resolutions.
• Obtaining and sharing customer feedback with colleagues and other departments to improve product and service.
• Maintaining a polite, helpful, and professional manner.
• Be passionate about the products you deal in and be at the forefront of all the latest technology/specifications.
• Coach new customer service officer to uphold the same high level of excellence of customer experience provided by PRISM+.
• Uphold client confidentiality policy.

• Diploma/Degree holder or equivalent.
• At least 1 – 3 years of relevant work experience in customer service experience, preferably in E-Commerce would be an advantage.
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
• Ability to multitask, organize, and prioritize work.
• Prior experience using Zendesk, or any other Customer Service Management system would be an advantage.
• Experience in Air-conditioning / Consumer Electronics / Home appliances would be an advantage.
• Strong technical skills and ability to adapt to new technologies quickly.
• Candidates must be willing to work on weekends and public holidays. (5 days work and 2 off days on a rotational basis)
• Candidates must be comfortable commuting to the office at Bukit Jalil, Kuala Lumpur.
• This position will be fully work from office

• 14 Days Annual Leave
• 1 Day Birthday Leave
• Annual outpatient benefit (Includes dental and optical benefits)
• Annual increment
• Performance bonus
• Free flow snacks and drinks!

• Lead the design, development, and deployment of complex data systems and pipelines.
• Collaborate with cross-functional teams to integrate data solutions into business processes.
• Implement and optimize data processing frameworks and tools for large-scale data.
• Ensure data quality, integrity, and security through advanced testing and validation techniques.
• Develop strategies for data storage, retrieval, and scalability.
• Create and maintain comprehensive documentation for data systems and processes.
• Stay ahead of industry trends and emerging technologies to drive innovation.

We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW experience to our customers, cementing PRISM+ as the BEST Customer-oriented company.

This passionate experienced individual will help us drive up customer satisfaction by going far beyond, delivering the best possible value and service to our customers. The Customer Service Officer will report directly to the Customer Service Manager.

Responsibilities:

• Provide timely, accurate, and quality responses to customers via various contact points: email, live chats, phone lines, and social media channels.
• Assist customers in troubleshooting or identifying technical issues.
• Work with various departments or stakeholders to ensure the products are delivered and installed within the stipulated time frame.
• Identifying common problems and escalating them to management, along with possible suggestions for improvement, whenever possible.
• Provide immediate attention to serious cases and escalate for swift resolutions.
• Obtaining and sharing customer feedback with colleagues and other departments to improve product and service.
• Maintaining a polite, helpful, and professional manner.
• Be passionate about the products you deal in and be at the forefront of all the latest technology/specifications.
• Coach new customer service officer to uphold the same high level of excellence of customer experience provided by PRISM+.
• Uphold client confidentiality policy.

• Diploma/Degree holder or equivalent.
• At least 1 – 3 years of relevant work experience in customer service experience, preferably in E-Commerce would be an advantage.
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
• Ability to multitask, organize, and prioritize work.
• Prior experience using Zendesk, or any other Customer Service Management system would be an advantage.
• Experience in Air-conditioning / Consumer Electronics / Home appliances would be an advantage.
• Strong technical skills and ability to adapt to new technologies quickly.
• Candidates must be willing to work on weekends and public holidays. (5 days work and 2 off days on a rotational basis)
• Candidates must be comfortable commuting to the office at Bukit Jalil, Kuala Lumpur.
• This position will be fully work from office.

• 14 Days Annual Leave
• 1 Day Birthday Leave
• Annual outpatient benefit (Includes dental and optical benefits)
• Annual increment
• Performance bonus
• Free flow snacks and drinks!

BROAD  FUNCTIONS : 

• Coordinate on DET testing and publish results accordingly.
• Ensure all data are uploaded to OLSPC in timely manner
• Guzik tester capacity and resources planning.
• Data analysis
• Competitor analysis and FA.

RESPONSIBILITIES : 

Regular

• Work with Sputter Process and coordinate with technicians on DET testing activities and priorities.
• Monitor DET results closely and advise sputter process for tuning accordingly whenever necessary.
• Resources and tester capacity planning in supporting all DET testing activities.
• Involve in drive build and internal component data analysis and provide valuable opinion to improve internal product performance.
• Propose DET specification to Product & Sputter group based on process capabilities for specs revision during mass production.
• Supervise and coach a group of technicians to perform routine tasks.
• Support all DET testing for internal process evaluation.
• Understand and accept responsibility for performing jobs safely
• Follow safety and health rules and regulations
• DET lab 7S

Irregular

• Reference generation and head screening for new program.
• Failure analysis for magnetic related issue.
• Product to product comparison.

CONTACTS

Regular

• Sputter Process Engineering, R&D Sputter, PE and QA

 Irregular

• FA, Operation

1.     Responsibilities, duties and authority

·        The Application Engineer is responsible for translating RFI into technical solutions, allowing for technology, time schedules and budgets.

·        You are responsible for the commercial proposal and coordinate the entire tender and quotation procedure, from RFQ to issuing of the quotation, with all the necessary departments.

·        You translate the customer’s preferences into standards and technical options.

·        You translate the customer’s needs to the quotation that has the greatest chance of success with the best possible pre-calculated margin.

·        You substantiate and defend the technical-commercial proposal to the customer.

·        You furnish the customer with solutions consisting of the maximum number of standard HITEC solutions.

·        You start up the sales process by independently following an actual lead.

·        You incorporate a long-term business partner in your portfolio as an account.

·        You draw up the price specifications for the Business Partners.

·        You ensure a smooth transfer to the project team so that they can execute and complete the project.

·        You maintain contact with (in-house) suppliers with respect to the quality requirements and standards and the quality of the supplied peripheral equipment.

·        You draw up the specifications for the peripheral equipment that needs to be purchased.

·        You ensure that correct and complete technical documentation is made available on time.

·        You give customers and colleagues advice on technical solutions.

·        You provide and rectify technical information for customers, consultants, suppliers and the company.

·        You are a member of Project team during the implementation of projects.

2.     Communication

·        You communicate with the customers and translate the customer’s needs into (standard) technical

solutions.

·        You proactively support the Partners.

·        You answer the commercial questions from other country organizations.

·        You proactively discuss the optimization options with departments.

·        You discuss the progress and quality of the work with the Sales Manager.

·        You work with colleagues from Engineering and Project Management to design and support the project organization in the country organizations.

·        You coordinate the technical side of the project with the Sales and Engineering departments and provide technical support for the Project Manager.

·        You provide support during tests and during the external installation and commissioning process.

·        You approve the quotations jointly with the Sales Manager.

·        You discuss the progress and quality of the work with the Projects Manager.

3. Company rules and rules of conduct

·        HITEC has company rules, the rules of conduct, guidelines and work procedures to be followed by its employees.

·        You have 3-5 years of related experience.

·        You have affinity with mechanical engineering.

·        You have experience with project-based work.

·        You are familiar with UPS systems and areas of application.

·        You are familiar with international B2B and can understand/have affinity with other cultures.

·        You speak, write and read English and preferably also can speak and read Chinese.

·        You have experience with MS Office and AutoCAD.

Now part of the logistics division of the CMA CGM Group, PRISM is an independent next generation 4PL company designed to meet the specific needs of customers in transforming their supply chain. PRISM has integrated offer of services and advice based on its robust expertise in Transport, Customs and digital solutions which can be customized and interfaced through its own 4PL management system or through reversible solutions available in the market. Globally, PRISM works with operational hubs in America, Europe, Asia and across its network centres of expertise in France and Switzerland. PRISM offers coverage across 3 time zones for 24/7 availability and greater customer proximity.

A central theme of its operational excellence approach, PRISM objectively selects the best supplies in the market, contribute to the freight purchasing strategy and provide end-to-end flow management, while seeking to optimize, time to market and reduce the carbon footprint of transport operations.

About the role

With growing customer accounts and demands in Aerospace, we are assembling a team of Customer Service Executives to deliver visibility, proactivity, optimization and high level of customer satisfaction to our major Aerospace account. Based in our Subang Jaya 4PL hub, the team of Customer Service Executives will be rostered in 4 shifts to ensure 24/7 availability to meet our customers' needs.

• Process customer’s orders/inquiries timely and accurately.
• Ensure customer’s orders are dispatched in the best route (transport plan) to optimize freight cost.

• Liaison with multiple parties including customers, overseas agents, etc for freight handling and/or other matters

• Handle shipping documentation (import/export / BL / documentation).

• Ensure compliance with customer’s Standard Operating Procedure.

• Communicate discrepancies/issues to team supervisor/manager when necessary.

• Consistently monitor emails and respond in a timely and professional manner to Customers and Appointed Service providers to provide full visibility to Customers.

• Responsible and familiarize with track & trace systems (LINK).

• Continuous update through communications on current statuses from Bollore network, international carriers, and subcontractors, troubleshooting any irregularities, and well well-prepared to construct information flows smoothly and timely to customers.

• Proactively request service failure reasons from the service providers' network and update Customers in the event of any service deviation from standard transport mapping.

• Ensure that contractual rates and agreed plans are always closely followed and aligned with Customers’ expectations.

• Work closely with OPM/RCM in preparing business review materials on a periodic basis (monthly & and quarterly).

• Lead periodic conference calls with the Customer's Control Tower or Key Contacts in reviewing the Dashboard Reports and time-critical shipments.
• Active participation in business reviews together with OPM/RCM to present our contractual performance and identify common service issues.
• With the support of peers, able to relate to the customer in transposing recurrence service issues.
• Carrying out any other ad-hoc work instruction requests made by the supervisor/manager.

The successful candidate

• Experience in transport management / freight forwarding (air operations)
• Knowledge in flow management/control tower / IFF contract operations management / key accounts
• Knowledge in freight forwarding, AOG and oversize cargo will be an advantage
• Excellent command of written and spoken English
• Must be willing to work on a 24/7 rotational shift
• Customer centric mindset

About the Role: 

The Guest Service Agent (Receptionist role) is the front liner under the general direction of the Front Office, and within the limits of the established hotel policies and procedures, who oversees and directs all aspects of the guest relation functions to achieve the highest possible guest satisfaction. 

Duties and Responsibilities: 

• To anticipate guest needs, and handle guest inquiries in a helpful and attentive Anantara manner.
• To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other.
• To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard at all times.
• Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
• To be proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Anantara experience.
• To develop a close and harmonious working relationship with all hotel departments,

Electronics
• Understanding of existing platforms, evaluate and select electronics platform for use in power tool applications from a wide variety of technical disciplines.
• Independently develop hardware specification document on the functional requirements of a product.
• Improve existing hardware design based on technical requirements.
• Develop/ improve technical solutions in cooperation with the project team members independently.
• Independently develop and maintain circuit design for different product.
• Independently create and maintain technical documentation.
• Independently perform functional test of test-unit.
• Independently validate and do essential improvements to the electronics to pass Bosch internal qualification.
• Independently prepare essential technical documents for electronics/ tool certification.
• Follow the project schedule according product development process.
• Support line and warranty teams for electronic device changes and updates.
• Ensure all documents are up-to-date based on engineering change (EC) requests.
• Apply all processes according to valid PT and Bosch procedures published in BGN.
• Apply a manufacturing mind set to designs in order to effectively and efficiently mass produce products while using expertise to elevate the entire team.
• Support and take over special tasks on section and department level as assigned by the superior.

Motor
• Independently assist / improve technical solutions in cooperation with the project team members.
• Independently assist/ improve with development of designs and processes to improve efficiencies, reduce costs, and improve quality according to project objectives.
• Collaboration of counterpart and provide cost estimates during in development projects.
• Understanding of existing motor platforms, evaluate and select motor platform for use in power tool applications from a wide variety of technical disciplines.
• Independently create and maintain technical documentation.
• Follow the project schedule according product development process.
• Support line and warranty teams for motor device changes and updates.
• Ensure all documents are up-to-date based on engineering change (EC) requests.
• Apply all processes according to valid PT and Bosch procedures published in BGN.
• Apply a manufacturing mind set to designs in order to effectively and efficiently mass produce products while using expertise to elevate the entire team.
• Support and take over special tasks on section and department level as assigned by the superior.

As a Senior Customer Success Engineer, you will be responsible for building and maintaining post-sales relationships with Dynatrace’s largest, most complex, and most valuable customers. A large percentage of the customers you engage with will be Enterprise customers from a Dynatrace spend perspective as well as some customers that are part of the Enterprise Success & Support program and have a mix of other dynatrace services involved. You will be a trusted strategic advisor, ensuring the successful deployment and adoption of all Dynatrace products. Customers hold CSE’s in high regard as experts and rely on you to guide them through ways of obtaining the most outstanding value from their Dynatrace solutions. You will align with customers' desired business outcomes, enable them on their existing products and services, and work with them to identify opportunities to expand into additional products and services, all while ensuring world-class customer experience, value, and satisfaction. 

As part of the account team, you will work closely with the entire account team to define the strategic roadmap for your customers, to allow retention, renewal, and expansion of their Dynatrace relationship, and serve as a liaison between the customer and the Dynatrace Support and Product Management teams.  

Responsibilities and Duties

• Constantly go above and beyond to serve our customers and be a shining, standard-setting example of our Core Values
• Triage, diagnose, and provide solutions to most complex configuration issues with Dynatrace solutions and non-Dynatrace integrations
• Strategise on the overall technical objectives and long-term goals of the customer and their business and strategic objectives
• Provide advice and guidance as the subject matter expert to ensure successful ongoing usage, adoption of the product, and foster growth of the customer’s footprint
• Be the customer’s advocate by knowing their goals and use cases, then suggesting process improvements, product adoption, configuration, and additional features to meet their requirements
• Provide web-based training to user groups to support organisational adoption
• Undertake discovery and education activities to identify opportunities for Dynatrace usage across organisational functions and processes
• Function as a frontline technical resource for “best practice” and informal customer questions
• Engage with Dynatrace customer support as a customer advocate to ensure speedy resolution of customer issues
• Engage with Dynatrace Product management as the customer advocate on product roadmap discussions
• Participate and prepare for Monthly and Quarterly Business Reviews with customers
• Maintain current functional and technical knowledge of Dynatrace products and services
• Help to document best practices in developing and using Dynatrace
• Provides insight, advice, and ‘street credibility’ with technical teams to understand technical issues and possible workarounds.
• Has deep understanding of customers’ infrastructure, architecture, and business/regulatory requirements to speed up resolution.

• Responsible to ensure smooth running of Bosch Production System (BPS) activities to be in line with company goals and objectives at the Value Stream area, which covers coordination, planning, implementation, effectiveness and aligned with plant BPS Vision, Mission direction and BPS Road Map deployment.
• Responsible for production line layout as per PGL concept and improvement of the line productivity and working towards improving utilization rate of the machines.
• To ensure correct application of all relevant company guidelines for production and output determination according to PGL/BPS/Lean Concepts
• Able to support workshops for Value Stream Planning (VSP)/System CIP Projects and regular/annual BPS assessment of the maturity level.
• To be responsible for production line layout and improvement of the line productivity of the employees and utilization rate of the machines.
• To be responsible for Root cause analysis and Problem solving in close cooperation with production and manufacturing teams.
• To initiate technical, organizational and changeover improvements and implement them with production associated with an improvement plan.
• To be responsible for Lean manufacturing activities incl. leading continuous improvement projects, moderate/support workshops.
• To execute any other related duties assigned by immediate supervisor from time to time with compliance related company, central and legal requirements.

Scope of Position

To further develop the air export product in the marketplace through focus on Operations, Finances, Sales, People, Systems, and Culture in adherence to the company's policies and procedures.

Major Duties and Responsibilities

Operations

• Create and maintain an effective department organization chart, which is designed for flexibility and growth
• Prepare, execute, monitor and update at regular intervals the business plan for the department
• Monitor and improve key departmental productivity indicators.
• Instill and foster a climate of compliance at all times to regulations.  This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies/requirements.
• Map and understand department process flow, constantly looking for areas of improved efficiency to offer customers better cycle times and service as well as controlling costs.
• Ensure all customers standard operating procedures are documented and kept up to date in the Desk Level Standard Operating Procedures database.
• Build and maintain strong relationships with vendors (airlines, trucking companies, and others)
• Work to be our vendors lowest cost customer through electronic booking, shipper built units, and other creative local market solutions to lower overall cost for both parties.
• Evaluate vendors at defined intervals per company policy, focusing on areas of possible improvement with corrective action plans where needed.
• Regularly read and review business and trade journals and attend industry events to further market and industry knowledge.
• Actively develop business for department through active involvement in sales and retention process and close coordination with sales department
• Complete 5 Sales and/or Retention Calls per week and ensure they are documented in the CRS database
• Ensure Customer reviews are completed with your regular customers
• Pro-actively provide pricing alternatives, routing solutions and technical assistance to clients through internal sales both regional and global
• Respond to requests for proposal, quotation or information timely and with market competitive pricing matching the scope of service required by the customer
• Take an active role in the transition of new business/ updates to existing business

Prenetics (NASDAQ:PRE), a leading health sciences company, is dedicated to advancing consumer and clinical health. Our consumer initiative is led by IM8, a new health and wellness brand, and Europa, one of the top sports distribution companies in the USA. Our clinical division is led by Insighta, our $200 million joint venture with renowned scientist Prof. Dennis Lo, focused on multi-cancer early detection technologies. This is followed by ACT Genomics, which has achieved FDA clearance for comprehensive genomic profiling of solid tumors, and CircleDNA, which uses NGS to offer comprehensive DNA tests. Each of Prenetics’ units synergistically enhances our global impact on health, embodying our commitment to ‘enhancing life through science’.

We are looking for a highly-driven and motivated Senior Engineer to join our Technology department in Malaysia to develop on our Dynamics 365 ERP. Technology team plays a strategically critical role in our company’s technology roadmap and delivery and ERP is the backbone of our finance and operations. As a Senior Engineer, you will be part of its Engineering team and be owning, designing and improving our Dynamics 365 ERP.

Responsibilities

• Advocate for engineering best practices across the team to enhance overall performance and quality.

• Architect and develop scalable, highly available applications that meet user needs.
• Work closely with other engineering team members and cross-functional teams to improve platforms and deliver features on our Dynamics 365 ERP.
• Partner with the product management team to gather and define technical requirements for new features.
• Oversee the deployment and debugging of cross-application functionalities.
• Provide mentorship and technical leadership to junior engineers, fostering a culture of continuous improvement.
• Develop high-quality, maintainable code that adapts to complex and changing environments while addressing technical debt across legacy systems.
• Ensure thorough testing of changes before integration into the main branch, supporting code in production environments.
• Drive ongoing improvements to the codebase, focusing on performance, reliability, and maintainability.
• Utilize strong analytical skills to identify problems, propose solutions, and pay close attention to detail in all aspects of work.
• Demonstrate a commitment to learning new technologies and staying current with industry trends.

• Bachelor’s degree in Engineering, Computer Science, or equivalent experience.
• Minimum of 4 years in engineering roles with a focus on building Dynamics 365 Finance and Operations modules.
• Familiarity with Azure Cloud, Azure DevOps, and Microsoft Dynamics Lifecycle Services.
• Understanding of Behavior Driven Development (BDD) and Test Driven Development (TDD).
• Knowledge of Continuous Integration/Continuous Deployment (CI/CD) practices.
• Familiarity with Agile methodologies.
• Proficient in one or more programming languages (e.g., C#, Java, Python).
• Strong foundation in computer science principles including data structures, algorithms, Object-Oriented Programming (OOP), and Functional Programming (FP).

Medical & Annual Leave: We care about your well-being—and your vacation selfies! That’s why, for our full-time employees, we honor your time off with annual leave and provide medical benefits for any bumps, bruises, or unexpected adventures.
Learning & Development: Got a passion project or skill you’re dying to master? We’ve got a learning allowance for that! We believe in supporting your growth, whether it’s for work or just because you’re curious.
Growth & Opportunity: Your future’s bright, and we want to help you shine! We’re all about providing opportunities for you to grow and reach your potential, with exposure to a global company and the chance to collaborate across different cultures.
Inclusive Workplace: You belong here! We foster an environment where everyone’s voice is heard, respected, and celebrated. Inclusivity is the name of our game!

Our DNA is P-R-E-N-E-T-I-C-S.
Get to know us; Get to know our DNA!
Passion - You love what you do and inspire excellence in others.
Resilience - You tackle challenges head-on with tenacity and calm.
Empowerment - You foster team spirit and encourage initiative.
Integrity - You're honest, accountable, and reliable.
Epic - You take risks, deliver results, and always strive to grow.
Transparency - You share openly, even when it's tough.
Ingenuity - You think creatively and make smart decisions, even in uncertainty.
Communication - You express ideas clearly and with empathy.
Selfless - You prioritize Prenetics and the team over individual goals.

• Collaborate with the software development team to understand project requirements and objectives.
• Participate in software testing activities, including writing test cases, executing tests, and identifying defects.
• Perform technical analysis of software systems, including code review, performance analysis, and troubleshooting.
• Assist in the design and implementation of automated testing frameworks and tools to streamline testing processes.
• Work on automation projects to improve efficiency and reliability in software development and testing.
• Document findings, analyze results, and provide recommendations for improvement.
• Communicate effectively with team members and stakeholders to ensure project goals are met.

The Senior Engineer is responsible for complex tasks and completing them despite roadblocks; grabbing others for help or insight as necessary. They require very little oversight beyond high-level direction. They can take a complex user story, break it down into tasks, and complete them with relative ease. An important focus of this level is having a direct understanding of the users of their software, whether they be customers, or other Engineers on the team. A team member at this level is always seeking out the context and must understand the “why” of a particular feature. They use their understanding of the business and the user to influence their task prioritization.

This role is well suited to people who are focused on becoming great engineers, learning how to set high quality bars for their work without sacrificing productivity. It’s well suited to engineers who want to be empowered as an integral part of the team to help them achieve common goals. They should thrive working in a dynamic, fast moving and challenging (and somewhat ambiguous) environment.

Core Responsibilities

• Requirements Analysis and Design -  

• Contributes to the process of requirements gathering with various stakeholders (Product Owners, Delivery and Support functions, Product Management, Operations team etc.), with a focus on technical feasibility. 
• Attend and contribute to discussions and backlog refinement (scope, acceptance criteria and architecture definition), driving the discussion when required. 
• Translates functional and non-functional requirements into technical requirements. 
• Responsible for the technical design and estimation of new features taking into consideration risks in alignment with process and team standards. 
• Works with Lead Developers and Architects to design the components of the product suite, then provides technical guidance to the engineering teams. 
• Responsible for producing both low-level and high-level design documents according to the product needs. 

• Development -  

• Implement correct, performant and reliable code on schedule following the development standards and processes used by the team and wider organization, meeting the acceptance criteria of each story and task. 
• Investigate and fix defects – both internal and external – performing Route Cause Analysis as required. 
• Define and create automated tests at all levels of the application to ensure compatibility, stability, quality, and coverage. This includes all types of automated tests e.g. unit, component, integration, end-to-end etc. 
• Run the automated test suite, analyzing and triaging the test results. 
• Contribute to the creation of test automation frameworks, leveraging practices and techniques such as Behavioral Driven Development and Test-Driven Development. 
• Ensure implementation governance, including challenge and approval of development design, code review to verify compliance with design, architecture advisory, training and knowledge sharing. 
• Ensure that code created is of the required quality standards via established practices and processes such as code reviews, static analysis, and security scans. 
• Looks for ways to improve development and quality practices and processes to help the team deliver software more effectively and contribute to group and cross-group initiatives relating to these activities. 

• Deployment: 

• Provide support to implementation and operations teams to install/upgrade and maintain delivery environments. 
• Contribute to the design, development and maintenance of the CI/CD pipelines that support software delivery. 

• Research: 

• Research and keep up to date with technologies, practices, components, and tools used by the organization and suggest ideas for reuse within projects and tasks.
• Participate in research and proof of concept tasks – advises regarding the technical direction. 

• Agile Teamwork: 

• Significantly participates in all Agile meetings – planning, stand-up, retrospective, backlog refinement, review etc. 
• Proactively organize and facilitate discussions to clarify technical direction and solve challenges faced by the team. 
• Collaborate with teammates effectively to achieve the team's goals and objectives. 
• Provide constructive feedback as part of the established performance review process. 
• Support and coach more junior team members. 

Capabilities

Autonomy:

• Works under broad general direction. When receives specific direction, accepts guidance and has work reviewed at agreed milestones.
• Uses discretion in identifying and responding to complex issues and assignments.
• Determines when issues should be escalated to a higher level.
• Plans, schedules and monitors own work (and that of others where applicable) competently within limited deadlines.

Complexity:

• Performs a range of work, sometimes complex and nonroutine, in a variety of environments.
• Applies methodical approach to issue definition and resolution.

Influence:

• Interacts with and influences colleagues.
• Might have working level contact with customers, suppliers and partners.
• May supervise others or make decisions which impact the work assigned to individuals or phases of projects.
• Understands and collaborates on the analysis of user/customer needs and represents this in their work.

Knowledge:

• Has a sound generic, domain and specialist knowledge necessary to perform effectively in the organization typically gained from recognized bodies of knowledge and organizational information. Demonstrates effective application of that knowledge.
• Has an appreciation of the wider business context.
• Takes the initiative in identifying and negotiating appropriate personal development opportunities. Takes action to develop own knowledge.
• Proactively shares knowledge and experience easily.

Business skills:

• Appreciates how own role relates to other roles and to the business of the employer or client.
• Demonstrates an analytical and systematic approach to issue resolution.
• Understands how own role impacts security and demonstrates routine security practice and knowledge required for own work.
• Follows Experian Way, code of conduct, ethics and organizational standard.

Collaboration:

• Able to facilitate collaboration between stakeholders who have diverse objectives.
• Communicates fluently and can present complex information to both technical and non-technical audience.
• Demonstrates effective communication skills for effective dialogue with customers, suppliers and partners.

Leadership:

• Demonstrates technical leadership.