NEXTDC is hiring a Digital Marketing Specialist skilled in creative design, presentation creation, and web design, with expertise in HubSpot, Google Analytics, and Google Ads. This role focuses on strategic marketing, advanced design, and UX to strengthen brand presence and optimise digital campaigns. Responsibilities include leading the creation of impactful designs, user-focused experiences, and professional presentations, while working with teams and agencies to deliver effective and visually appealing results across digital and print channels. 

While primarily based in Kuala Lumpur, this role supports Australian-centric operations and will play a key part in the marketing team.  

This role will report to the Head of Digital. 

What will you do: 

Creative Design 

• Design visually engaging materials for digital ads, email templates, social media, and print using Adobe Creative Cloud (Photoshop, Illustrator, InDesign, After Effects) and Canva. 
• Develop creative promotional and animated graphics for social media and websites, including illustrations and web assets. 
• Create marketing materials such as mailers, ads, flyers, social media posts, signage, and handouts aligned with brand guidelines. 
• Stay updated on industry trends, design best practices, and emerging AI tools to enhance creative outputs. 
• Maintain a strong portfolio showcasing expertise in typography, colour theory, and layout design. 

UI/UX Development 

• Use UI/UX tools like Figma, Sketch, or similar platforms to develop interactive designs. 
• Create user flows, personas, and wireframes tailored to client needs and behaviours for a seamless user experience. 
• Conduct user research and usability testing to refine prototypes, resolve usability issues, and enhance design effectiveness. 
• Apply the latest UX/UI principles and human-centred design methodologies to improve product experiences. 
• Perform ongoing usability assessments and iterative enhancements to optimise designs. 

Presentation Creation 

• Design professional and visually engaging PowerPoint presentations for internal and external audiences. 
• Translate complex ideas into compelling visuals using storytelling techniques and data visualisation. 

Web-page Design 

• Collaborate with web developers to design and optimise campaign landing pages using HubSpot CMS or similar tools. 
• Create responsive layouts focused on UX, SEO, and conversions. 
• Implement A/B testing strategies to enhance page performance. 

Collaboration and Execution 

• Collaborate with the marketing team in Australia, internal stakeholders, and external agencies to ensure designs meet business and user requirements. 
• Align UX strategies with marketing objectives to deliver intuitive experiences across all touchpoints. 

Data-Driven Marketing and Analysis 

• Analyse marketing data using tools like HubSpot, Google Analytics, and usability testing to guide design and campaign decisions. 
• Create reports and dashboards to measure content performance and identify areas for improvement. 

Are you ready to shape how investors view and engage with a dynamic company? As an Investor Relations Specialist, you’ll be at the heart of fostering strong connections with our investor community and analysts, driving insightful communication and building trust. This role offers an exciting opportunity to work closely with leadership, crafting impactful investor relations programs that support our strategic objectives and showcase the company’s value. You’ll also contribute to high-profile projects in a fast-paced, innovative environment where problem-solving and adaptability are key.

Key Responsibilities:

• Cultivate and manage relationships with the Group’s investors and analysts to maintain ongoing communication and trust.
• Develop and implement investor relations programs that align with the Group’s overall strategy and vision.
• Communicate the company’s strategic plans clearly and effectively to enhance investor appreciation and understanding.
• Oversee the production and distribution of key investor-related materials, including quarterly briefings, AGM reports, and annual reports.
• Track shareholdings, share price movements, and provide monthly updates to the Board and Management.
• Monitor market consensus, rating recommendations, and target prices to keep stakeholders informed.
• Conduct market research and benchmarking to keep track of industry performance trends.
• Collaborate with the marketing team to ensure the Group’s investor relations webpage, social media channels, and digital marketing initiatives are updated and engaging.
• Support various ad-hoc projects, bringing creativity and agility to the dynamic needs of the business.

• Bachelor’s degree or professional qualification in Finance, Business, Economics, or a related field.
• Minimum of 2 years of experience in investor relations or a related role.
• Experience drafting financial documents for investors, gained through working for a listed company, sell-side team, or financial PR firm.
• Ability to work effectively under pressure and manage multiple tasks in a fast-paced environment.
• Strong written and verbal communication skills, with a knack for explaining complex financial information clearly.
• Keen interest in corporate developments, financial markets, and economic news.
• Deep understanding of handling price-sensitive information and regulatory compliance.

People & Content Marketing

• Spearhead and expand Synagie’s Social Media Management projects
• Plan and execute all people and content marketing projects in the region, including Social Media Management, Content Creation, KOL engagement and Livestreaming.
• Have a firm pulse on the social media and KOL content creator landscape and trends
• Produce high-quality content by collaborating with influencers, designers and writers (paid and organic content)
• Oversee live stream production and coordination on marketplaces, social platforms or equivalent with the production team, partners, clients and hosts.
• Experience in TikTok Shop & TikTok Content Creation will be advantages.

Client Management

• Collaborate with internal and external stakeholders to ensure the successful implementation of content marketing strategies & projects
• Build long-term relationships with clients to develop a trusted advisor relationship.
• Manages client expectations and delivery across all projects
• Track and measure the delivery and campaign performance for actionable post-mortem reports, providing meaningful insights and identifying future revenue opportunities.

Administrative

• Manage and ensure billings and payment accuracy, especially with content creators for project completion.
• Documentation and archival of content and digital visuals in the asset library.

Requirements

• At least 1 year experience in social media and content marketing
• Able to speak and write well in English.
• Proven ability to negotiate, influence and collaborate with internal and external stakeholders
• Strong digital and social media understanding and content creation acumen.
• Proven experience in developing and driving Digital initiatives from inception to execution.
• Excellent written and verbal communication skills, Ms Office suite (knowledge of using Klear is a plus).
• Ability to work independently with minimal direction, seeking coaching and guidance as needed.

Synagie maintains a gender-balanced, diverse workforce, currently employing 450 professionals across the region, and commits to fair, inclusive, and progressive workspaces.

People & Content Marketing

·Spearhead and expand Synagie’s Social Media Management projects

·Plan and execute all people and content marketing projects in the region, including Social Media Management, Content Creation, KOL engagement and Livestreaming.

·Have a firm pulse on the social media and KOL content creator landscape and trends

·Produce high-quality content by collaborating with influencers, designers and writers (paid and organic content)

·Oversee live stream production and coordination on marketplaces, social platforms or equivalent with the production team, partners, clients and hosts.

·Experience in TikTok Shop & TikTok Content Creation will be advantages.

Client Management

·Collaborate with internal and external stakeholders to ensure the successful implementation of content marketing strategies & projects

·Build long-term relationships with clients to develop a trusted advisor relationship.·Manages client expectations and delivery across all projects

·Track and measure the delivery and campaign performance for actionable post-mortem reports, providing meaningful insights and identifying future revenue opportunities.

Administrative

·Manage and ensure billings and payment accuracy, especially with content creators for project completion.

·Documentation and archival of content and digital visuals in the asset library.

·At least 1 year experience in social media and content marketing

·Able to speak and write well in English.

·Proven ability to negotiate, influence and collaborate with internal and external stakeholders

·Strong digital and social media understanding and content creation acumen.

·Proven experience in developing and driving Digital initiatives from inception to execution.

·Excellent written and verbal communication skills, Ms Office suite (knowledge of using Klear is a plus).

·Ability to work independently with minimal direction, seeking coaching and guidance as needed.

As a growing electronics company, we are in search of a candidate who can demonstrate their expertise in establishing a solid foundation for our service team, particularly in the areas of product refurbishment and cannibalization. This role also involves serving as the go-to technical resource for our customer service team, aiding them in delivering top-notch troubleshooting solutions for our customers to ensure a seamless and speedy resolution.

This individual will serve as the cornerstone of technical hands-on knowledge for PRISM+ products. They will be responsible for offering technical assistance, guidance, and support to both individual consumers and businesses encountering issues with our technical, hardware, and software systems. The selected candidate will play a pivotal role within PRISM+ Malaysia and will report directly to the Technical Support Lead.

Responsibilities of Technical Support Specialist but are not limited to:

• Hands-on troubleshooting, restoration and repair of PRISM+ products range with tools in the RMA office.
• Be on-site to conduct diagnosis on PRISM+ product issues and provide technical resolutions for customers in a professional manner as and when required.
• Supporting other departments and partners on product technical issues/guidelines – by proper process of problem identification, investigation and/or troubleshooting to provide the required solution(s).
• Maintaining records of repairs and fixes in the system per Company’s requirement.
• Participating in audit stock count in the warehouse, product certification, retrofit and parts identification activities.
• Coaching and mentoring new hires in terms of product knowledge and technical support skills.
• Setting up, maintaining and resolving issues of general IT asset/equipment and peripheral devices in Company offices and retail outlets.
• Assisting delivery team in the office during products delivery and pick up.
• Keeping workstation and tools in orderly manner.
• Participating in ad hoc projects or tasks as required by the Company.

• Diploma in Electronics/Computer Engineering, or any relevant course of studies.
• MUST have at least 3 years’ experience of on-site or in office hands on service/repair of electronic products or appliances role in fields relevant to this position.
• No sustained past or current bodily injuries that would prevent from daily lifting or relocating certain standard consumer appliances within the office or on-site workspace.
• Strong understanding of technical and product global specification standards in PRISM+ product range.
• Able to keep up with the fast pace and sustain productivity goals with minimal supervision.
• Team player attitude and passionate to achieve department and Company goals.
• Hands-on installation and repair experience of broader range of appliances is an added advantage.
• Possess own transport and valid driving license. (for on-site tasks)

1. Annual outpatient benefit (Includes dental and optical benefits)
2. Birthday leave
3. Performance bonus
4. Annual increment

About the job

We want to fill this position with a strong contributor to the Human Resources function, securing HR subject matter expertise in payroll and compensation; someone who shares our vision of “creating a better everyday life for the many people”.

Your assignment

• You will report to the Payroll & HR Admin Manager – Malaysia.
• You are responsible for the centralised payroll and salary administration of all co-workers and manage the year-end income tax activity for all co-workers:
• You are to ensure the accuracy of the payroll related calculations, tax related matter; year-end income tax activity, tax clearance for all foreigners.
• You are to ensure that the payroll practices comply with national legislation and with timely submission of statutory related documents.
• You participate in payroll audit and support the rewards team in external compensation and benefits-related surveys for market benchmarking.
• You will be involved in HR Admin activities, from data management, recruitment, on boarding, benefits administration to off boarding, external HRDF and Social Security Claims and work-pass related matter which includes mobility support for our co-workers in Service Office.
• You will participate in continuous improvement projects related to payroll and HR & Office Admin matter.

As a Product Portfolio Specialist at NEXTDC, you are essential for supporting the Product team in developing and managing the product portfolio. This role connects customers, suppliers, and internal teams to ensure products are competitive and innovative. 

Key responsibilities include: 

• Market Intelligence: Analysing market data to guide product strategy. 
• Stakeholder Engagement: Facilitating communication among stakeholders for product improvements. 
• Product Lifecycle Management: Supporting all phases from ideation to launch and ongoing optimisation, including managing documentation. 
• Data-Driven Analysis: Conducting performance and market trend analysis to inform product strategies and create business cases. 
• Cross-Functional Collaboration: Working with various departments to ensure smooth product development and management. 

In this role, you will be: 

• Conducting market research, competitor analysis, and demand forecasting for products. 
• Engage with suppliers and stakeholders to drive product improvements. 
• Create and implement product release plans with cross-functional teams. 
• Analyse product performance and prepare regular reports for management. 
• Develop and maintain product roadmaps, pricing strategies, and positioning. 
• Coordinate product training sessions for internal teams. 
• Create and manage comprehensive product documentation. 
• Collaborate with various departments to support strategic decision-making and ensure compliance with policies. 

In this role you will:

• Secure functionality of the logistics automation systems on a day-to-day basis. Responsible for the mechanical/electrical performance and troubleshooting of the automated equipment’s in the unit.
• Coordinate work of suppliers and supervise the assigned maintenance activities, repair, shut downs etc.
• Provides support during the introduction of new equipment and modifications of existing ones from the development of specifications, cooperations with suppliers and final installation.
• Acting as a key escalation point and being the focal point for automation related topics.
• Coordinate maintenance activities, planned repairs,  reactive repairs, and recovery process of the automated equipment.
• Develop and ensure the local operations team is trained with user basic knowledge.
• Diagnose mechanical and/or electrical potential problems and propose corrective actions.
• Creates reports relevant to activity as agreed in the unit.
• Drive and lead improvement projects.
• Responsible for spare part management and stock.
• Contributes at projects and initiatives connected to improving the unit operational performance.

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.my, helps millions find the insurance policy with the best value and highest coverage for them.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service. We are seeking a Customer Service Representative to join our passionate team and help us maintain our commitment to excellence.

Position Overview:

As a Customer Experience Executive, you will be the first point of contact for our valued customers. You will play a critical role in ensuring their satisfaction by providing prompt, courteous, and effective support. This position requires excellent communication skills, a customer-focused attitude, and the ability to resolve inquiries and issues efficiently

Responsibilities

• Own customer communications (chat and calls mainly) from initial contact until resolution, escalating issues to relevant departments as necessary.
• Maintain a high level of product knowledge to assist customers effectively.
• Provide timely and professional assistance to customers via live chats.
• Be the owner of the customer feedback loop to internal functions to help create better products and help improve customer experience.
• Deliver an amazing experience to every customer by going above and beyond their inquiries, feedback, and needs.
• Proactively provide constant feedback to the team on market trends, unmet needs, and opportunities to create impact for our customers.
• Work together as a team to achieve timely turnaround time and quality replies to every customer.
• Stay up to date on company policies, procedures, and product knowledge.
• Contribute to a positive and collaborative work environment.

• This role is open only to locals.
• Fully Work from Office - Office Location: 1 Tech Park, Bandar Utama
• 4 Shift timings: 12am - 9am, 7am - 4pm, 12pm - 9pm, 3pm - 12am (weekdays and weekend)
• Possess own transportation is encouraged
• Working device (laptop) is provided
• Open to fresh graduates
• Required language(s): English, Bahasa Malaysia
• Minimum Diploma/Degree in any field
• High level of attention to details.
• Strong work ethic and willingness to take on any tasks.
• Comfortable working in an extremely fast paced and international environment
• Full Training Provided (Theory & Hands-on training)
• A positive attitude and a commitment to delivering outstanding service
• Ability to communicate with customers with a level of empathy.
• Immediate availability is a plus point.

• International work environment and flat organization
• Team culture - highly practical and results oriented.
• Free training and development, constantly improve yourself.
• Fast moving, challenging and unique business problems.
• Competitive salary.
• Casual work attire

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.my, helps millions find the insurance policy with the best value and highest coverage for them.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service. We are seeking a Customer Service Representative to join our passionate team and help us maintain our commitment to excellence.

Position Overview:

As a Customer Experience Executive, you will be the first point of contact for our valued customers. You will play a critical role in ensuring their satisfaction by providing prompt, courteous, and effective support. This position requires excellent communication skills, a customer-focused attitude, and the ability to resolve inquiries and issues efficiently

Responsibilities

• Own customer communications (chat and calls mainly) from initial contact until resolution, escalating issues to relevant departments as necessary.
• Maintain a high level of product knowledge to assist customers effectively.
• Provide timely and professional assistance to customers via live chats.
• Be the owner of the customer feedback loop to internal functions to help create better products and help improve customer experience.
• Deliver an amazing experience to every customer by going above and beyond their inquiries, feedback, and needs.
• Proactively provide constant feedback to the team on market trends, unmet needs, and opportunities to create impact for our customers.
• Work together as a team to achieve timely turnaround time and quality replies to every customer.
• Stay up to date on company policies, procedures, and product knowledge.
• Contribute to a positive and collaborative work environment.

• This role is open only to locals.
• Fully Work from Office - Office Location: 1 Tech Park, Bandar Utama
• 4 Shift timings: 12am - 9am, 7am - 4pm, 12pm - 9pm, 3pm - 12am (weekdays and weekend)
• Possess own transportation is encouraged
• Fresh graduates are welcomed
• Required language(s): English, Bahasa Malaysia
• Minimum Diploma/Degree in any field
• High level of attention to details.
• Strong work ethic and willingness to take on any tasks.
• Comfortable working in an extremely fast paced and international environment
• Full Training Provided (Theory & Hands-on training)
• A positive attitude and a commitment to delivering outstanding service
• Ability to communicate with customers with a level of empathy.
• Immediate availability is a plus point.

• International work environment and flat organization
• Team culture - highly practical and results oriented.
• Free training and development, constantly improve yourself.
• Fast moving, challenging and unique business problems.
• Competitive salary.
• Casual work attire