• Analyse and recommend improvements of the overall operations and efficiencies of IT Infrastructure (Network, Server, Cloud System, Storage, Backup etc.) to support current and meet future business requirements.
• Maintain a proactive approach in attending to users’ requests, identify and troubleshoot problems, enquiries, provide advice and follow-through in meeting user needs and expectations within a stipulated time to ensure the smooth operation of the end user needs and system availability.
• Maintain the infrastructure health by performing daily monitoring, patch updates, configuration review and hardware replacement when is needed.
• Liaise with vendors to ensure projects, services and tasks are implemented as per specification and timely manner.
• Prepare technical documentation, system manuals, workflow processes, procedures and guidelines and update according to SOP.
• Ensure the completion of new equipment setup or configuration changes according to the maintenance schedule or recommended changes.
• Ensure Program and System Integration Testing is conduct effectively, feedback is gathered, and revisions are tested, validated, and documented.
• Assist in every related area of IT Infrastructure whenever required to ensure the continuous smooth running of the MIS department.
• To provide after hours support according to work requirements and job schedule.
• To perform any other tasks or assignments as directed by the management from time to time.

The GMG team is a global team that ensures the integrity, relevance and unambiguousness of master data across all panels and systems. It consists of specialists in different areas and is located in different countries. It collaborates with commercial departments in setting up new product groups, features and values, with the coding teams in the continuous effort to improve coding quality and with other teams in global operations for projects on new panels or new global initiatives and standardizations. GMG also provides support services to GSC’s and local country coding teams, to facilitate high quality data coding.
 

• Providing 1st and 2nd level support to Coding Teams via JIRA within our agreed Service and Operational level agreements
• Provide product knowledge and make suggestions for future development and improvement of global coding (data processing)
• Supports the Senior Specialists and Experts in the execution of medium to high complexity tasks, by running root cause analysis and providing feedback or suggestions
• Support teams members working in the same industry sector during peak periods and vacations
• Execute basic to medium complexity Mastercoder tasks
• Foster a cost-effective coding process by supporting initiatives to reduce and / or simplify features and definitions
• Takes proactive and reactive measures to avoid or correct errors in the product database
• Supports and suggests potential revisions of the global product definitions, coding manuals and rules for process standardization related to data coding.

Job Brief:

The Head of Digital Partnerships and Innovation, will play a critical role in driving digital transformation agenda, building strategic relationships, and leveraging emerging technologies to create a sustainable competitive advantage. If you are passionate about shaping the future of digital ecosystems, this role is perfect for you.

Key Responsibilities:

• Develop and implement a comprehensive technology and digital partnership strategy to align with organizational objectives.
• Identify, cultivate, and nurture strategic partnerships with internal and external stakeholders to foster collaboration and innovation.
• Foster a culture of digital innovation and agility, inspiring your team to explore and adopt cutting-edge tools and methodologies.
• Oversee market research and competitor analysis to guide strategic decisions and maintain market leadership.
• Support and drive the organization’s digital transformation initiatives, ensuring seamless integration of new technologies and methodologies.
• Partner with the Commercial division to support business development activities related to technology and digital solutions.
• Develop and implement robust processes for managing partnerships, ensuring efficiency and scalability.
• Track and monitor divisional projects, defining and measuring KPIs to ensure alignment with strategic objectives.
• Conduct financial modeling, ROI analysis, and risk mitigation for partnership initiatives.
• Build, inspire, and lead a high-performing team, optimizing resource allocation to achieve excellence.
• Represent the organization in industry forums, sharing insights on emerging digital trends and advocating for the company’s digital agenda.
• Work closely with other departments to maximize the impact of partnerships and drive organizational success.

Job Requirements:

• Bachelor’s degree in Business, Information Technology, Marketing, Communication, Management, Analytics or a related field (MBA is a plus).
• Minimum 10 years’ experience in business development or strategic account management, with at least 5 years in a managerial role.
• Possesses a proven track record in developing and implementing successful digital strategies and partnerships.
• Possesses any technology related certifications would be an added advantage.
• Proven ability to develop and execute growth strategies, manage client relationships, and achieve business targets.
• Displays strong expertise in proposal development, pricing strategies, and market analysis.
• Displays strong expertise in digital innovation, market research, and emerging technologies.
• Excellent leadership and people management skills, with a track record of building and motivating high-performing teams.
• Exceptional communication, presentation, and stakeholder management skills, including experience working with senior executives.
• Results-driven, adaptable, and willing to travel as needed for business engagements.
• A forward-thinker who stays abreast of digital trends and fosters an agile mindset.

Tasks:

• Marketing Research: information gathering and update on market data - Market news gathering and updates, Monthly business data updates - Market report as required
• Internal and External Event Coordination and support to CIP (Continuous Improvement Process) administrations
• Customer Warranty topic, documentation
• Quality Support & Project specific support 
• Dept. Administration function: Document management signature & distribution

Projects: 

• Customer Audit
• Warranty Discussion
• Internal Quality topics
• Internal Event Coordination
• New Project Management

1. Conduct routine baking tests on samples to ensure flour quality meets standards.
2. Perform additional tests related to competitor analysis, complaints, R&D, and evaluations as assigned.
3. Report quality defects or issues to superiors promptly for resolution.
4. Accurately record and submit test results, maintaining proper documentation.
5. Continuously improve baking skills and adhere to scheduled tests.
6. Assist in product demonstrations, technical training, and sales activities.
7. To keep Customer Service Department (CSD) facilities in good condition and promptly report to superior for any sign of equipment defect or breakdown.
8. Maintain and report the condition of equipment, ensuring facilities are clean and organized.
9. Follow safety, HACCP, FSSC 22000, HALAL, and best practice procedures.
10. Protect the confidentiality of company formulations and quality data.
11. Adhere to company policies and participate in safety and quality improvement activities.
12. Support FSSC 22000 initiatives and complete additional tasks as directed by management.
     

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Project Manager (Account Management) 

As our business continues to grow and reach new heights, we are looking for a Senior Project Manager to join us to help us with our next phase as we develop our account management and operations across APAC. You’ll be working with our Business Director when managing and nurturing existing client accounts and relationships, ensuring our commercials are aligned, and building synergies between external clients, our embedded talent and internal business functions: Finance, Operations, Talent Acquisition and HR.

You’ll have trust and empowerment from the management team to move the needle. You’ll help to safeguard and support our business activities and profitability to drive sustainable growth. You’ll get to support strategic business growth and product development conversations and own the implementation of such programmes. If you’re looking for an opportunity to propel your career to new heights by expanding your account management skills and commercial acumen, this is it! 

Role: 

• Develop and maintain strong client relationships and encourage expansion of engagements as we grow our share of wallet within the existing client network.
• Own and project manage the end-to-end client needs, including outreach, proposals, presentations, negotiating deals, managing SOW alignments, budgets, and renewals, ongoing client CRM, account reviews, and navigating a vast variety of enquiries. 
• Become the go-to person and a trusted advisor to our clients and partners with a strong focus on driving results and profitability while building relationships.
• Develop and own compelling proposals and pitch materials by project managing resources and timelines, case studies, and presentations.
• Display the passion and drive of a client portfolio owner, take accountability for obstacles and rectify those as appropriate. 
• Provide intel to support the day-to-day operations of the business unit, including timely updates, reporting and actionable business insights. 
• Support and own strategic and operational business initiatives, including but not limited to business planning, financial and commercial control, client and internal operations.
• Act as a catalyst for customer service and operational excellence across the organisation as aligned with the clients’ and business requirements and priorities. 

You:

• 8+ years of experience in an agency, consultancy or in-house team, well versed with account management, marketing, and strategic creative processes.
• Proven project management abilities with an eye for detail and creativity and experience with creative production processes. 

• Strong in communication with demonstrated success in handling and communicating complex or sensitive business issues to clients and C-Suite.
• ​​Create high-level presentations and be comfortable presenting to senior management. 
• Thorough understanding of diverse business processes and strategy development through strong analytical and financial acumen with an ability to think “end-to-end”.
• Possess critical thinking skills coupled with process improvement ability to build systems, processes and procedures from the ground up in a start-up environment. 
• Able to manage multiple priorities, projects and deadlines simultaneously.
• Eager to motivate and inspire with high tolerance and appreciation for navigating through ambiguity. 

• Exceptional verbal and written English communications and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email. By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012. If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles!

The Associate primary responsibility will be to provide administrative assistance to the Client Account Management Team and will play a crucial role in delivering exceptional services to our clients. You will be responsible for assisting with various tasks related to client communication, account management, and administrative duties. A partial list of responsibilities and skills includes:

• Provide administrative support to the client account managers, including preparing documents, reports, and presentations.
• Organize and maintain client files, records, and databases.
• Assist in managing client accounts, including updating account information.
• Preparation of key performance indicators reports.
• Coordinate and schedule client meetings and appointments.
• Work closely with the client account managers to ensure all client needs are met efficiently and effectively.
• Identify and highlight opportunities for internal process improvement and increase in efficiency.
• Conducting research and analysis to support the development of client strategies.
• Participate in team meetings and contribute ideas for improving client services and operational efficiency.
• Perform other duties as assigned and incidental to the work described above.

We are looking for those that are willing to give us their full commitment and are truly interested in making money and improving their income. Come join us!

Kami sedang mencari mereka yang bersedia memberikan komitmen penuh dan benar-benar berminat untuk menjana wang dan meningkatkan pendapatan. Jom sertai kami!

JOB DESCRIPTION / DESKRIPSI KERJA :

• Call customers and discuss payment terms and payback plans/ Panggil pelanggan dan bincangkan syarat pembayaran dan pelan bayaran balik.
• Handle questions or complaints/ Mengendalikan soalan atau aduan .
• Plan a strategy for recovering unresolved payments / Rancang strategi untuk mendapatkan semula pembayaran yang belum diselesaikan.

·         Investigate and resolve payment or account issues / Menyiasat dan menyelesaikan masalah pembayaran akaun

REQUIREMENTS / KEPERLUAN :

• Malaysian citizen / Warganegara Malaysia
• Age 19 - 35 years old / Berumur 19 - 35 tahun
• Fluent in Bahasa Melayu / Fasih berbahasa Melayu
• Positive attitude, pleasant personality / Sikap positif, personaliti yang menyenangkan
• Good work ethics / Etika kerja yang baik
• Someone who is discipline and can work in a pressured environment / individu yang disiplin dan boleh kerja di bawah tekanan

With or without experience can apply / Ada atau tiada pengalaman boleh memohon

BENEFITS / KEBAIKAN :

• Training provided / Latihan disediakan
• Commission & Unlimited bonus / Komisen & Bonus tanpa had
• Performance bonus / Bonus prestasi
• EPF & SOCSO
• Annual leave / Cuti tahunan

Job description

• Reconcile bank transactions (Upload daily bank account statement, reconcile all daily bank receipts/ payments in bank accounts including journal postings for bank related transactions in accordance with company policies)
• Analysing and rectify issues or enquiries, such as bank account variances or any other item pertaining to transaction within the entities supported, activity analysis for country finance commentary
• Preparation of bank reconciliation, loading into Certification, monitoring/ clearing aged items, attend balance sheet review calls with stakeholders if required
• Stakeholder management includes collaboration with all parties (including country finance, controllerships, business finance, other GFS team, system experts, Group Finance etc) in handling daily/ ad hoc matters relating to entities supported
• Improve processes within cash management function
• Be an escalation point for any issues involving month end, quarter, year-end close.
• Understand and ensure compliance with Experian policies and be the first line of defence/ Gatekeeper of the books
• Manage daily operation and month end close to ensure deadlines and deliverables are submitted correctly
• Provide support to internal & external Audit process and in accordance to accounting standard. Ensure compliance with all requirements encompassing data integrity and evidence of process and accuracy
• Perform other responsibilities periodically assigned by line manager to meet financial reporting requirements or other projects
• Respond/ handle ad-hoc requests/ divestments/ acquisitions

Responsibilities:

• Assist in the development and implementation of the quality management system to enhance product quality and compliance with industry regulations.

• Conduct routine inspections and audits to ensure products and processes meet quality standards.

• Analyze data from inspections and tests to identify trends and areas for improvement within manufacturing processes.

• Collaborate with engineering and production teams to develop effective quality control measures.

• Participate in root cause analysis and corrective action planning to resolve quality-related issues.

• Prepare and maintain documentation related to quality control and assurance practices.

• Provide training and support on quality management practices to team members and operational staff.

• Monitor and report on the performance of quality management initiatives, ensuring compliance with established metrics.

• Assist in the implementation of process improvement initiatives aimed at enhancing overall quality performance.

• Bachelor's degree in Chemical Engineering or a related field.

• Minimum 2 years of experience in quality engineering or quality assurance within a manufacturing environment.

• Strong knowledge of quality management systems, such as ISO 9001 and Six Sigma methodologies.

• Experience with statistical process control (SPC) and root cause analysis tools.

• Excellent analytical, problem-solving, and troubleshooting skills.

• Strong attention to detail and a commitment to quality.

• Effective communication and interpersonal skills.

• Ability to work collaboratively in a team environment and lead quality improvement initiatives.

To continue StashAway’s tradition of serving client needs, we are searching for a Lead Product Manager to push innovation and create seamless experiences for our clients. We need somebody that breathes building great user experiences, is capable of deep diving in technical topics, and exhibits the capability to dive into the complex domain of wealth management with the intention of pushing this industry forward in order to benefit customers across regions.

Responsibilities

• Establishing and driving mid to long term priorities aligned to company strategic initiatives across different squads
• Become the owner and “go to” person for our seamless investor experience initiatives across departments. Responsible for ensuring cross functional teams are aligned on prioritisation and are working in sync with each other to achieve company goals
• Pushing the way we innovate solutions for client needs, particularly around key experiences related to account management, payments and information search
• Ideate, analyse and prepare well-formed product development requirements for squad team members and lead the implementation process across major initiatives
• Coach and/or manage more junior product managers

• You are a collaborative, transparent, and critical thinker by nature. You enjoy the challenge of multi-domain topics and can manage yourself with a cool head when things get tricky

• Whilst we are not married to a number, in our experience for the Lead Product Manager role, we have found profiles with experiences above 7 years to be more suitable
• You are an excellent communicator with technical and non-technical audiences and are able to give and receive direct and open feedback. Comfortable speaking to a range of seniority levels
• You have appetite for innovation and are comfortable exploring new technologies and how they might be used to exceed customer expectations
• You are comfortable dealing with varying degrees of uncertainty, and breaking things down into a manner that allows you to lead others to define the most important outcomes and how to achieve them effectively
• You are passionate about investing
• You have experience coaching or managing Product Managers
• Not a 100% requirement, but ideally experience working in a Fintech environment such as brokerage, payments, investment management

Employee financial and physical well-being

• Compensation package: You will receive a competitive total compensation package that includes employee stock options if you are a full-time employee.
• Comprehensive insurance coverage: Free panel outpatient GP clinic visits, group hospitalisation and surgical insurance (conditions apply).
• Management fee discount: You will receive an employee discount on your asset management fees when you invest with StashAway.

Flexible work arrangements and policies

• Unlimited paid annual leave: It should be simple for you to decide if you would like to take more or fewer days off. We trust that you are accountable for your work and know best if you need 10 or 30 days of paid annual leave that year.
• Personal work equipment budget: It’s important that you have a workstation that’s optimal for you wherever you are.

Learning and development opportunities

• You will be given an annual Learning and Development budget to help you continuously learn in your pursuit of your professional and personal development. You may use the budget for resources and tools that may help you perform better at work. This budget is subject to management approval.

Team bonding budget and initiatives

• Quarterly team bonding budget: We encourage you to socialise with colleagues across job functions, departments, and entities to know them better as individuals beyond what they professionally do.
• Annual off-site (Nov): Each off-site gathers all employees for a full day of company-wide team bonding activities and challenges.

The Key Accountabilities for this role are, not limited to:

• Provides administrative support to business operations by performing processing tasks such as data entry, email sorting, filing or similar activities.
• Performs data entry of material from source documents into a computer database to support business operations.
• Processing master data creation, update and validation within the SLA while ensuring the compliance with corporate policies and procedures.
• Ensures master data integrity in ERP application systems as well as maintaining the processes to support the data quality.
• Data management, governance, and data quality of master data requirements with other functional data owners to ensure functional master data integrity across the operation of financial systems is consistent and meets stated business rules and requirements.

Support any ad hoc projects for continuous process improvement, cleaning up, mapping and etc

We are seeking an experienced Real Estate and Programme Management professional with over 10 years of international experience, particularly in working with multinational corporations (MNCs). The ideal candidate will possess deep expertise in their area of specialization and act as a leading technical Subject Matter Expert.

• Accountable for managing the project delivery program, ensuring services are delivered in line with the Clients Real Estate strategy, balancing performance, cost, and risk mitigation.
• Utilize data effectively to drive project success.
• Demonstrate strong business awareness, with expertise in contractual, financial, and budget management.
• Lead and manage teams, ensuring high standards of project governance and corporate reporting.
• Deliver projects successfully, showcasing a proven track record.
• Manage a wide range of stakeholders, including external consultants and senior management.
• Oversee multi-disciplinary teams in various working environments.
• Operate effectively in fast-moving, dynamic, and often non-standard environments, with the ability to work autonomously.

Tasks:

• Requirements Gathering: Collaborate with internal stakeholders to identify and document the specific requirements for foreign worker services, ensuring that all needs are met effectively.
• Process Mapping: Develop clear and structured process maps for the end-to-end management of foreign worker services, including recruitment, onboarding, compliance, and ongoing support.
• Tool Readiness: Assist in identifying, setting up, and testing practical tools (checklists, templates, forms) that will facilitate efficient service delivery to internal customers.
• Documentation: Create comprehensive documentation for all processes and tools to ensure clarity and accessibility for future reference, including guidelines and standard operating procedures.
• Feedback & Improvement: Collect feedback from users and stakeholders on the effectiveness of the processes and tools and recommend improvements as necessary to enhance service delivery.

About ThoughtFull:

ThoughtFull is a Temasek-backed digital mental health company that provides seamless end-to-end mental healthcare for all through insurers and employee benefits. Through our app, ThoughtFullChat (“TFC”), individuals are empowered to proactively engage with their mental wellbeing to better themselves regardless of where their starting point is – from self-driven learning, to our proprietary one-on-one daily bite-sized coaching with mental health professionals on text, video, or in-person – we run the gamut and meet our users where they are most comfortable. After all, healthy employees make for more engaging and productive work environments.

Our vision is to make mental health a priority for everyone, every day. It’s an audacious dream, but with the right people who are courageous enough to Dream Audaciously, Do ThoughtFully, we believe that this dream can be our future reality. If you are committed to doing the best work of your lives to be the change that you want to see in this world, join us!

Job Description of Head of Product

We are looking for a Head of Product to take our products and services to the next level. You will be working closely with Engineering, Design, Clinical, Client Success and Business Development to create products, features and services that will have real impact in advancing digital mental health in Asia.

Responsibilities:

The Head of Product will be responsible for defining and executing the product strategy and roadmap. This role requires a visionary leader who can align cross-functional teams, manage product lifecycles, and ensure our offerings meet market demands and customer needs. This is an end-to-end role where you will define the product roadmap and oversee our full suite of Products: ThoughtFullChat, ThoughtFull Pro, ThoughtFull Insights and internal tools. In this role, you can expect to:

• Explore ideas that will shape the lives of those in the ThoughtFull mental health ecosystem, whether it’s end users, mental health professionals, partners or clients
• Set strategic direction and manage resources including people and budget to achieve company goals
• Lead and mentor a team of product managers and designer
• Collaborate with the CEO and other stakeholders such as Engineering, Design, Clinical, Business Development, Client Success and external Partners to define and understand their priorities and product needs
• Develop and communicate a clear product vision and strategy aligned with business goals

Skills and Qualifications:

• Min 5-7 years of Product Management experience
• Have led the end-to-end execution of impactful mobile-based products/services
• Have been in team leadership roles
• Able to align product vision with overall business objectives
• Able to maintain high performance in a dynamic, fast-moving environment with a “roll up your sleeves” mindset to get the job done
• Excellent communication and interpersonal skills, with ability to influence stakeholders at all levels
• Strong analytical skills and experience with data-driven decision-making

Thoughtfull is an equal opportunity employer. We provide equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need, please inform us for accommodation.

• To support for day-to-day HR operations including administrative tasks and employee record management.
• Assist in the recruitment process including documentation.
• Coordinate and schedule interviews, ensuring a smooth and timely process for candidates and interviewers.
• To support new hire on-boarding activities including preparing welcome materials, conducting orientation etc.
• Assist in the creation and preparation of training materials including presentations etc.
• Support the coordination and logistics of training sessions, including scheduling, venue preparation and attendee communication.
• Help track and maintain employee training records and attendance.
• Provide administrative support to the training team, including organizing files, handling correspondence, and managing documentation.

ESSENTIAL DUTIES AND RESPONSIBILITIES:  

• Implement a comprehensive communication and branding plan to engage internal and external stakeholders for the Flash Backend Operations (FBE).
• Support to manage and enhance the FBE organization's brand image and reputation through creative messaging and effective campaigns.
• Collaborate with cross-functional teams to ensure consistent messaging across all channels, including digital, print, and social media.
• Support the management of the multimedia communications for the FBE organization.
• Manage and maintain the webpage by developing new and relevant content.
• Support in the engagement strategy to ensure FBE employees stay engaged in creating a Great Place to Work (GPTW).
• Curate specific engagement activities to elevate FBE employee experience
• Deploy GPTW elements to increase engagement at FBE level.
• Develop and deploy key business analytics to measure effectiveness of communications.

• Financial Planning and Analysis (FP&A) Tasks
  • Daily standard SAP maintenance and cost calculation (e.g. product master data, standard cost, transfer price)
  • Monthly closing (SAP FI-CO module)
  • Actual/forecast reports (cost tracking, productivity tracking; forecast analysis data base)
  • Support quotation/Investment assessment/Project calculation
  • Data base maintenance in digital platform
  • Responsibility for data quality (consistency and completeness)
    • Plausibility check of reports
    • Identification and correction of errors
• Coordination and execution of standard reporting processes
  • Ensure on time delivery of data and reports
  • Optimize reporting and process

Make a difference and be part of something bigger. Put everything you have learned into action and grab the opportunity to join us in driving our global growth together. Being a high growth electronics company, we are looking for a candidate who will be a passionate strong self-starter to manage our logistics operations in Malaysia.

This individual will help us co-ordinate daily logistic requirements, gather operational data for report generation and contribute ideas in current process optimization. The candidate will be experiencing the breath-taking pace of high growth start-up journey. The individual will be part of PRISM+ Malaysia team and will report to the local Operations Manager.

Responsibilities of a Logistics Coordinator but are not limited to:

• Data processing of day-to-day logistics arrangements and liaison.
• Account for daily failed or defective delivery.
• Responsible for management of Logistics system.
• Updating master datafile of successful deliveries for archiving and record purposes.
• Daily reporting on cost per delivery and cost savings.
• Strive to achieve target of T+1 days delivery for majority of the orders.
• Manage delivery vehicles scheduled maintenances, Insurance & Road Tax.
• Also arrange & facilitate all regulatory inspection. (eg. Puspakom, JPJ, etc.)
• Month end timely submission of drivers Incentives & Overtime accordingly.
• Manage , scrutinize & approve all drivers claims.
• Any other ad-hoc tasks as required.

• Contact customers to schedule delivery timeslot (phone/message/email).
• Ensure all orders for the day are delivered successfully.
• Follow-up with drivers on delivery status.
• Re-connect with customers to reschedule a new date and timeslot for delivery.
• Precise and effective scheduling of deliveries to all drivers.
• Ensuring all required fields are checked and accurate upon delivery. (eg. Proof of delivery)

• Candidate must possess at least a Diploma or Degree in any relevant discipline with SPM credit in Mathematics and English.
• At least 1 year of working experience. Knowledge and working experience with shipping documentation will be an added advantage.
• 5.5 work day week (Mon to Fri : 8:30AM - 6PM , & Sat : 8:30AM till 12:30noon ).
• Proficient in writing and speaking in English & Bahasa Malaysia.
• Proficient in Microsoft Office.
• Good interpersonal attitude, attention to detail, disciplined and process oriented and high sense of urgency.

• 14 Days Annual Leave
• 1 Day Birthday Leave
• Annual outpatient benefit (Includes dental and optical benefits)
• Annual increment
• Performance bonus
• Free flow snacks and drinks!

Supermom, a fast-growing AI data powerhouse, has a mission to enable parents and families to live better and smarter in Southeast Asia. Boasting one of the largest family communities in Singapore and expanding fast in Indonesia and Malaysia, as well as other SEA countries, we are now looking for a Data Management & Governance Lead (6 months contract) to improve the quality and management of our customer data, establish internal SOPs, and oversee the data processing team. This is a regional role covering SG, MY, VN, TH and ID.

Responsibilities:

• Lead and supervise a team of data cleansing and management specialists, providing guidance, training, and mentorship.
• Develop and implement data cleansing strategies and best practices to ensure data accuracy, consistency, and completeness.
• Design and manage data quality control procedures, including data profiling, standardisation, de-duplication, and enrichment.
• Collaborate with cross-functional teams to identify and resolve data quality issues, ensuring data integrity throughout the organisation.
• Establish data governance policies, standards, and procedures to ensure compliance with data protection regulations and industry best practices.
• Develop and maintain data quality metrics and reporting mechanisms to monitor and communicate the effectiveness of data cleansing efforts.
• Collaborate with IT teams to implement and enhance data management tools and technologies.
• Coordinate with stakeholders to understand data requirements and develop data strategies that support business objectives.
• Develop and maintain data cleansing documentation, including data quality rules, procedures, and data dictionaries.
• Provide guidance and support to teams across the organization on data cleansing and management best practices.

What we offer

We are searching an established, strong leader of multi-function NPI team to oversee the pilot operation of new media technology. You need to work with program team to align the media design, quantity and schedule requirement of production build and ensure all resources as material, equipment, staff in factory site to deliver production on schedule. Closely corporate with development team to timely transfer and replicate the production media design at pilot lines.

Job responsibility

• Lead multi-function NPI team including frond end, back end and test engineering groups.
• Overlook the operation of NPI plot lines to support production and development activities of new media technology.
• Align with program team on production build requirements and schedule.
• Work closely with development team for smooth transition and replication of media production design.
• Manage logistic of substrates, sputter targets and other material related to new media production.
• Corporate with factory operation team to ensure the staff and facility support for new media production.
• Resolve any production-related issues in a timely and professional manner.

BROAD FUNCTIONS:

• Ensure smooth process transfer from GO R&D to Penang
• Capacity Enterprise CE / HAMR program development in Penang
• Manufacturing Yield / Defects Improvement projects
• Product improvement iteration qualification

Regular

• Ensure timely translation of new HAMR product/process transfer from US R&D to Penang. Closely work with counterpart in R&D to develop new process / materials for performance improvements.
• Continuous Improvement of Sputter yields / productivity / high PPH for product maturity. Establish all necessary unique process controls for large volume builds based on the learning at NPI stage & HDD requirements.
• Conduct partition studies for troubleshooting root cause of high particle / low yield. Work together with the team members to take appropriate corrective actions for improvements including but not limited to implementing target sandblast criterias, process optimizations, working with target suppliers on quality improvements etc
• Work with Test yield team on Failure Analysis, understanding of various defect mechanisms of HAMR media and their relationship with sputter process / materials etc.
• Optimize sputter machine start-up & operation procedures to ensure process consistency & repeatability. Work with the team on machine start-up time reduction before media characterization activities in order to reduce downtime & improve productivity.
• Work together with Sputter Equipment team on hardware improvement projects for downtime reduction & yield improvements. Ex- sputter magpacks, different type of cathodes, disk holder designs etc.   

Irregular

• Support inter-department projects (Back End, TEST)
• Support HDD return failure analysis

Doka is currently looking for a dynamic Product Manager – Innovation Hub Asia to lead the development of our product portfolio in the Innovation Hub Asia, driving its deployment and lifecycle across multiple markets in collaboration with local and regional teams. If you are passionate about your work, have an inner drive to succeed and a desire to learn and grow from your experience, this could be the perfect next challenge for you.

Reporting to the Head of Innovation Hub Asia, this position plays a key role in shaping the future of Doka’s product offerings by setting strategic direction and managing the product roadmap to align with the company’s goals.

You will be responsible for:

• Mastering the Product Portfolio: Develop a deep understanding of the product portfolio and its related applications, including technical details, application fit, and value propositions, to effectively position and drive products across markets.
• Leveraging the Portfolio for Growth: Actively use and showcase the portfolio to drive business performance and support growth initiatives in various regions.
• Market Insight & Competitive Analysis: Gain a thorough understanding of the local market landscape, competitive dynamics, and Doka’s positioning, identifying key differentiators and their relevance to customers in driving business success.
• Customer Engagement & Needs Analysis: Cultivate strong relationships with both internal and external customers, identifying both met and unmet needs. Regularly engage with customers and job sites to gain a grounded understanding of applications and business requirements.
• Commercial Ownership & Value Creation: Exhibit a commercial mindset with full ownership of the portfolio, driving sustainable value creation by proactively taking action and ensuring timely follow-up to achieve impactful results.
• Data-Driven Decision Making: Analyze commercial and financial data to make informed, fact-based decisions that optimize portfolio performance and guide business strategy.
• Creative Product Development: Use creativity to translate customer needs into clear hardware, software, and service requirements. Drive product differentiation while balancing trade-offs and focusing on the most important priorities.
• Collaboration & Cross-Functional Alignment: Work closely with relevant functions within the business unit, hubs, and markets to balance innovation, feasibility, and customer value with cost efficiency and operational effectiveness in collaboration with development, supply, and quality teams.
• Portfolio Promotion & Communication: Promote the product portfolio both internally and externally, clearly communicating its value and strategic direction to key stakeholders and ensuring alignment across teams.
• Product Management Expertise: Master product management tools, processes, and systems (e.g., PDP, SAP) to streamline workflows, support effective decision-making, and ensure the efficient execution of product strategies.

ABOUT YOUR ROLE: You will be essential to our products' success from ideation to market launch as an experienced product manage and will be part of our product management team. You will need to have  a strong combination of technical expertise, business acumen, and strategic thinking. You should also have a track record of effectively launching products into the market and maximizing their performance over the course of their lives and in addition, act as the “Voice of the local business/market”, while aligning with regional strategy. You will be based in Kajang, Selangor . You will report to the Senior Manager, Product Management, ASEAN.

YOUR RESPONSIBILITIES WILL INCLUDE:

• Create a well-defined product strategy that is in line with the overarching business goals. Make a thorough product plan that outlines both short- and long-term objectives, and manage it.
• Work closely with the local RnD team to develop & launch products which are truly unique to the local market. Identify, highlight & work with the regional team for bigger platform projects.
• Map out key competitors' product portfolio, conduct research & benchmarking studies to develop a deep understanding of their market position.
• Clearly convey product plans, updates, and significant achievements to external partners and internal stakeholders. Serve as a liaison between teams with and without technical expertise.
• Use customer insights and data analytics to create well-informed choices. 
• Develop and execute go-to-market strategies, including product positioning, messaging, and pricing.
• Joint visits to converters & end users along with sales & segment teams on project basis for new opportunities.
• Work closely with the Marcom team to develop a Commercial Messaging package including Collaterals, Selling Tools, Product Services Guide, Standardized Product Data Sheets and Launch Pack for local products & ensure alignment with regional guidelines.
• Develop new suppliers or new products with existing suppliers to ensure products are introduced to the market of greatest value.
• Provide training, consultation and support to customers, sales and quality consultants in product technology.
• Summarize and conclude the product introduction plan and manage constructive conclusions with the team.
• Gain preliminary understanding of regulatory/compliance requirements related to product and market applications.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here:

https://www.home.teleport.asia/ 

SALARY RANGE: RM8,000 - RM10,000

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Work closely with stakeholders in AirAsia to conceptualize, define, design, develop and deliver the product backlog to provide a device, channel and medium independent experience to customers in the areas of booking, check-in, chatbot, payments, ancillaries, communications, payments etc
• Bring ease of use and simplicity to AirAsia digital platforms enhancing the overall customer experience
• Work with the software engineering team to work on new ideas from conceptualization to prototyping to engineering to production
• Providing vision and direction to the Agile development teams and stakeholders throughout the project and create requirements and stories
• Ensure that the team always has an adequate amount of groomed backlogs to work on.
• Plan and prioritize product feature backlog and development for the product
• Define product vision, road-map and growth opportunities
• Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with the maximum value that is aligned with product strategy
• Lead the planning of product release plans and set the expectation for delivery of new functionalities
• Play an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals Research and analyze market, the users, and the roadmap for the product
• Follow our competitors and the industry
• Keep abreast with Agile/Scrum best practices and new trends

SKILLS & REQUIREMENTS

These are minimum-requirement skills and a ‘must-have’ for the role: (If any, otherwise you can skip)

• Degree in Computer Science, Engineering or relevant field Overall 5+ years of experience with minimum 2 years in a Product Management role, preferably in E-Commerce (Prior experience in Software Engineering is a must)
• Familiarity with A/B testing and conversion rate optimization (CRO)
• Previously managed high traffic E-Commerce sites (500k+ visitors per day)
• Good understanding of APIs and Microservices, Data Science, UI/UX, Javascript and/or python
• Good understanding of cloud (preferably Google cloud) and associated areas like app engine, pub/sub, cloud storage, monitoring, big query etc In-depth knowledge of Agile processes and principles
• Outstanding communication, presentation and leadership skills
• Prior experience working in the Travel domain is a big plus
• Excellent organisational and time management skills
• Sharp analytical and problem-solving skills Creative thinker with a vision

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!