Total 108,212 Customer Service job vacancies

Responsibilities:

• Advise on and design electronic devices, components, circuits, semiconductors, and systems.
• Specify production or installation methods, materials, and quality standards for electronic products.
• Oversee the production or installation work of electronic products and systems.
• Establish control standards and procedures to ensure the efficient functioning and safety of electronic systems.
• Coordinate and oversee the maintenance and repair of existing electronic systems and equipment.
• Design and develop signal processing algorithms, implementing them through hardware and software.

Requirements:

• Fluent in English, Bahasa Malaysia, and Mandarin.
• Positive attitude, collaborative mindset, strong interpersonal skills.
• Excellent written and verbal communication skills.
• Adaptability to change and ability to find alternate solutions.
• Critical thinking and problem-solving skills.
• Demonstrated leadership skills.
• Strong knowledge of applicable system automation and business solution software.

Perks & Benefits:

• Comprehensive Staff Benefits (EPF, SOCSO, EIS etc.)
• Personal Leave (Annual Leave, Medical and Hospitalization Leave etc.)
• Allowance (Medical Insurance & Claim)
• Training Provided.
• Company Trip.
• Annual Bonus.
• Overtime Pay

職責：

• 就電子設備、組件、電路、半導體和系統提供建議和設計。
• 規定電子產品的生產或安裝方法、材料和品質標準。
• 監督電子產品和系統的生產或安裝工作。
• 建立控制標準和程序，確保電子系統的高效運作和安全。
• 協調和監督現有電子系統和設備的維護和修理。
• 設計和開發訊號處理演算法，透過硬體和軟體實現它們。

要求：

• 精通英語、馬來語和華語。
• 正向的態度，協作心態，較強的人際溝通能力。
• 優秀的書面和口頭溝通能力。
• 適應變化和尋找替代解決方案的能力。
• 批判性思考和解決問題的能力。
• 表現出領導能力。
• 對適用的系統自動化和業務解決方案軟體有豐富的了解。

津貼和福利：

• 全面的員工福利（EPF、SOCSO、EIS 等）
• 事假（年假、病假、住院假等）
• 津貼（醫療保險及索賠）
• 提供培訓。
• 公司旅行。
• 年度獎金。
• 加班費

Responsibilities:-

• Provide support services to the marketing team;
• Monitor trade proceeds/transactions, liaise with various internal departments, bankers and external parties;
• Maintain trading records and assist in preparing reports.

Requirements:-

• Bachelor degree from a recognized university in any field;
• Basic accounting knowledge;
• Preferably 2-3 years working experience;
• Preferably having knowledge in palm oil, banking or trading markets;
• Excellent communication and interpersonal skills;
• Ability to work independently and as part of a team.

Perks & Benefits

• Central location
• Hospital and Surgical insurance, Group Personal Accident Insurance

Responsibilities:

·         To support the implementation of activities related to river basin management, water conservation, and environmental stewardship programs, mainly through nature-based solutions

·         To promote community engagement, community participation, and building positive partnerships through integrated river basin management

·         To establish links with community groups and engage them in the project through a series of activities, workshops, events, and initiatives that lead to project sustainability.

·         Work with existing and new stakeholders, including the government, private sector, university, community, and public to plan and deliver outcomes that help increase a greater sense of stakeholder ownership in integrated river basin management.

·         Contribute to the planning and development of materials for sustainable water resource management, including the implementation of a local biodiversity action plan, river water quality and river health, resource management, and climate change.

·         Able to support, organize, and contribute to GEC’s environmental education and awareness program.

·         Assist in the discussion, preparation, and development of projects, collaborations, and CSR activities.

·         To support project communication as a key face among the local community and stakeholders during the project planning, implementation, and sustainability phases.

 
Job Requirement

·         Based in Ipoh, Perak.

·         Self-motivated and able to work both independently and in teams.

·         Flexible to work long hours and weekends as required.

·         Strong communication skills

·         Minimum Degree in environmental conservation or equivalent.

·         Experience with environmental project management and environmental education is desirable and advantageous.

·         Minimum 2 years of working experiences  

·         Fluent in a minimum of two (2) languages, English and Malay, with good writing and communication skills.

·         Willingness to travel and be independent at the project site.

·         Driving license and own transport is an advantage.

·         IT competent in word, spreadsheet, and social media content creation.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Fitness membership

Responsibilities:

• Design compensation and benefits packages.
• Coordinate in the performance review procedures (e.g. quarterly/annual evaluations).
• Implement effective sourcing, screening and interviewing techniques.
• Assess training needs and coordinate learning and development initiatives for all employees.
• Monitor HR department's budget.
• Act as the point of contact regarding labour legislation issues.
• Create and run referral bonus programs.
• Review current HR technology and recommend effective software.
• Measure employee retention and turnover rates.
• Oversee daily operations of the HR department.

Requirements:

• Proven work experience as an HR Executive, HR Manager or similar role.
• Experience with Human Resources Management Systems / Applicant Tracking Systems.
• Familiarity with full-cycle recruiting.
• Strong knowledge of labour legislation (particularly employment contracts, employee leaves and insurance).
• Demonstrable leadership abilities.
• Excellent communication skills.
• Possess at least a Bachelor's Degree in Human Resources Management or relevant field; MSC is a plus.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport

Responsibilities:

- Manage post-sales customer service appointments efficiently.
- Provide support to walk-in customers in the showroom, including recording test drives in the system.
- Assist in the maintenance and presentation of showroom and demo cars.
- Handle customer inquiries through various communication channels.
- Provide assistance to customers in the waiting lounge and promote merchandise sales.

Requirements:

- Friendly and welcoming demeanor, eager to engage with customers.
- Strong communication skills in Malay, English, and Chinese.
- Proficient in basic Microsoft Office applications and computer usage.
- Previous experience in customer service is advantageous. 

Join our team and be part of a dynamic environment where customer satisfaction is our top priority!

Perks & Benefits

• Employee equity
• Commission and bonus
• Casual dress code
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

工作介紹

• 協調銷售詢問和產品/項目開發。
• 協調客戶的訂單和交貨安排。
• 協助報價和成本核算。
• 協助預算編制和月度報告。
• 管理銷售相關文件。
• 分配的任何臨時職責。

技能、知識和個人特質

• 分析、邏輯思考和解決問題的能力。
• 良好的人際溝通和溝通能力。
• 積極主動，能夠在快節奏的工作環境中獨立運作。
• 具備電腦知識，精通 Microsoft 和 SAP。
• 會英文和中文者優先。

教育背景和經驗

• 必須至少擁有商業研究、商業管理或相關領域同等學歷的學士學位。
• 至少2年相關領域工作經驗，食品業優先。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 開放文化

職責：

• 調試、遏制、回饋產品（整機、測試板、插座等）和服務弱點，持續改進
• 為客戶提供操作和維護培訓，使我們的客戶能夠有效、有效率地使用我們的產品和服務
• 支持客戶對我們的產品和服務的營運需求
• 維護客戶的產品和服務品質形象
• 向銷售和行銷突出顯示觀察到的任何商機，並抓住機會將其轉化為與銷售和行銷合作的採購訂單

要求：

• 文憑 / 高級文憑 / 高級研究生文憑 / SKM / DKM 4 級 / DLKM 5 級
• 優先考慮具有1-2年半導體行業相關經驗的候選人。
• 良好的溝通能力和積極主動的團隊合作精神
• 熟練中文書面和口語。

津貼和福利

• 年假
• 病假
• 醫療福利
• 公積金/社會保險
• 提供培訓
• 開放文化
• 個人發展機會

Job description:

• Conduct consultations with patients on treatments and procedures and remain professional and approachable throughout the process.
• To examine patients with care and compassion.
• To clarify and educate patients on healthcare and wellness.
• To document all medications, diagnoses, treatments and consultations.
• Respond to patient's medical/health problems by referring to their history and carrying out diagnosis, investigation, treatment, and referral as appropriate
  Contribute to the delivery of patient services with nurses, technicians, and other medical staff.
• Collect, record, and maintain patient information, such as medical history, reports, and examination results.
• Participate in research studies commissioned by the hospital board.
• The doctor is also passionate about the medical profession and able to serve people with love, care, and kindness. The doctor also understands that the medical profession is a field in the art of service provided to people.
• To assure compliance with SOP, regulations and medical protocols.
• To work together with the rest of the team members
• Willing to learn leadership & management skills.

Requirements:

• MBBS or Medical Degree from a recognized university.
• Registered with the Malaysian Medical Council.
• Possess Annual Practice Certification (APC).
• At least 6 year(s) of working experience.
• Well-groomed with a pleasant personality.
• Excellent interpersonal, communication, and leadership skills.
• Willing to work in JOHOR BAHRU.

Perks & Benefits

• Medical insurance
• Opportunities for promotion
• Professional development

職位描述

作為銷售協調員/客戶服務，您將在協助我們的銷售團隊完成與客戶參與、跟進和售後支援相關的各種任務方面發揮至關重要的作用。您將成為我們的銷售人員和尊貴客戶之間的聯絡人，確保無縫且積極的客戶體驗。

主要責任：
*銷售支援：
與銷售代表合作管理潛在客戶並確定其優先順序，確保有效的後續。使用 CRM 軟體維護客戶互動和銷售活動的準確記錄。根據需要準備和處理銷售訂單和發票。

*售後支援：
售後主動聯繫客戶，確保他們滿意並解決任何疑慮或問題。協助產品退貨、換貨和保固索賠，有效解決客戶疑慮。

*文件和報告：
維護有條理且最新的客戶和銷售記錄。產生報告並分析銷售數據，以確定趨勢和改進機會。

*團隊協作：
與銷售團隊密切合作，為他們提供必要的支援和資訊。與行銷和產品開發等其他部門合作，確保統一的客戶體驗。

附加資訊
職業職級：初級行政人員
資格： 高中/STPM/'A' Level/U 預科

工作亮點

• 我們將引導您成為優秀的銷售協調員。
• 我們在東南亞有姐妹公司，有機會在全球範圍內體驗。
• 我們正處於成長階段，現在就加入我們，成為先鋒。

津貼和福利

• 員工股權
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

#Preferable mandarin speaker, Sabahan and Sarawakian are welcome

Customer Service

• Smile and greet slot players and customers.
•  Provide friendly, courteous and efficient service to the slot prayers and customers.
• Ensure and alert of the comfort and safety of the slot players and customers.
• Assist in the bar counter during the absence of tea lady.
• Buy food for customers when needed.

Cashier

• Responsible for the cage operation and cash in the cage/ cash drawer according to SOP.
• Maintain the cage and keep cash drawer clean and safe.
• Make sure the cash drawer is always locked and not to leave the cage without permission from the Duty Shift in Charge.
• Handle receipts and payments based on Club policies and SOP.
• Count and verify cash amount at beginning of the shift and balance funds at the end of the shift.
• Verify physical loose coins and bundled paper money.
• Handle credit/ debit cards according to SOP.
• Complete cashier gaming forms and reports.

General

• Assist slot players and monitor the players are behaving properly according to house rules.
• Promote gaming programs to the players.
• Ensure all the slot machines are functioning properly and alert to Duty Shift in Charge/ report to technicians if any malfunction and breakdown.
• Attend to minor issues, such as bill jam, etc.
• Wipe and clean slot machines, tables and ensure business premises is always clean and in tidily manner.
• Wear uniform and name tag while on duty in business premises.
• Report any irregularity to the Supervisor/ Duty Shift in Charge.
• Any other duties and responsibilities assigned by the superior.

Perks & Benefits

• Open culture
• Night Shift Allowances
• Bonus & incentives

工作職能

協調客戶與內部部門之間的關係；處理訂單、準備信件並滿足客戶需求，以確保客戶滿意。

工作職責

• 透過電話和電子郵件提供卓越的客戶服務並管理客戶的需求。
• 與內部部門協調，確保順利安排送貨至客戶上門。
• 向客戶服務 HOS 和（或）銷售經理報告。
• 在主管要求時履行辦公室行政職務。
• 主動解決客戶的問題和疑慮，包括營運問題、文件問題、定價/發票查詢等。
• 透過澄清客戶的投訴來解決產品或服務問題；確定問題的原因；選擇並解釋解決問題的最佳方案；加快修正或調整；跟進以確保解決。
• 根據指定參加 NMM 公司活動（5s、安全、環境與能源、預算計劃、ISO 文件等）。

工作要求

• 擁有文憑或學位資格或同等學歷。
• 有2至3年製造業相關工作經驗者佳。

能力要求

• 客戶服務技能：專注、同理心、耐心和一致性、說服力、專業的電話禮儀和溝通技巧、商務寫作技巧。
• Microsoft Office 軟體的基本知識。
  SAP（附加優勢）。
• 態度良好、熱情、負責、值得信賴、有道德、注重目標。

只有入圍者才會被通知

薪資與福利

• 5個工作天/週
• 彈性的工作時間
• 週五在家辦公
• 門診醫療、眼科和牙科保險（包括家庭成員）
• 醫療住院保險
• 交通費補助
• 免費停車場
• 伙食補貼
• 汽車/車輛利息補貼
• 房屋/物業利息補貼
• 講日語的津貼
• 初婚獎勵
• 新生兒津貼
• 公休日（全部以馬來西亞日曆為準）
• 高 EPF 雇主繳款高達 15%
• 每年加薪
• 根據績效 KPI 每年 2 倍獎金
• 組織良好的職涯發展計劃

Job Description 

• To conduct desk and field investigation for both issuing and merchant acquiring fraud.
• To identify gaps along the processes to minimize fraud risks.
• Review any suspicious applications escalated by any channels and returned to them within the internal Service Level Agreement (SLA).
• Investigate and resolve any fraud cases with comprehensive findings and recommendations.
• Conduct interviews and/or interrogation with customers and staff pertaining to fraud issues.
• Establish an effective and valuable relationship with other financial institutions, non-financial institution, law enforcement agencies and government sectors to combat fraud.
• Conduct fraud awareness trainings to internal customers.
• Conduct site visit and/or field investigation to suspicious merchant / potential new merchant.
• Conduct merchant training as and when required.
• Conduct field investigation on confirmed fraud/collusive merchant or Common Purchase Point (CPP) merchants identified by card brands or issuing banks.
• Conduct post-mortem or review meeting with CAD and business/product owners to minimize the fraud risks.
• To represent the Company in MRMTF meeting and court appearance for fraud cases.
• To conduct joint investigation with industry players as and when required.
• To conduct periodic review on process flow and update the operation manual (where necessary).
• To maintain proper records and audit trails for all work related matters, sources documents, manuals and intellectual assets of the Company, in not to place the Company in any compromising situation.
• To ensure operational processes are in compliant with the card brands & regulatory guidelines.
• To carry out any other duties as assigned and directed by the Management.

Job Requirement 

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• Minimum eight (8) years’ experience in card / banking fraud investigation experience.
• Excellent team player, results-oriented and able to communicate effectively at all levels.
• Credit card, personal loans and consumer merchandize knowledge.
• Good analytical skill.
• Computer Literate.
• Good communication skills in English and Bahasa Malaysia.
• High integrity and promote mutual self-respect.
• Preferably Managers specializing in Banking/Financial Services or equivalent.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Medical insurance
• Personal leave

Job Purpose / Overview :

1. Revolves around driving and optimizing the revenue and profitability of a business through strategic planning, market analysis, and effective sales and marketing strategies.

2. Identifying opportunities for growth and implementing initiatives to enhance the commercial success of the organization.

Key Accountabilities / Responsibilities :

1. Make Appointment

• Initiate contact with potential clients and leads to schedule appointments for sales presentations.

2. Identify Lead.

• Identify and qualify new leads through proactive prospecting and lead generation activities.

3. Meeting & Presentation.

• Participate in initial customer meetings to introduce the organization, understand client needs and set the stage for sales presentations.

4. Follow-up.

• Conduct timely follow-up with prospects after initials meetings, addressing queries, providing additional information, and nurturing relationships.

5. Planning.

• Develop and implement strategic plans for commercial growth, aligning with overall business objectives.

6. Market Analysis.

• Conduct thorough market analysis to identify opportunities for potential areas for business growth.

7. New Customer Base

• Develop and execute strategies to acquire new customers and clients, expanding the organization & customer base. 

8. Marketing Contents.

Sales Assistant/ Sales Support Coordinator 

• Ensure that marketing materials effectively convey brand positioning and messaging that resonates with target audiences.

9. Competitors.

• Monitor and analyse competitor activities to identify strengths, weaknesses, and opportunities for differentiation.

Critical Skills :

1. Soft Skills 

• Good Interpersonal & relationship management
• Communication Skill
• Time management Skill
• Proactive and self-motivated individual
• Strong relationship-building skills for effective
• networking and client & engagement.

2. Technical Skills

• Sound knowledge in MS office (Power Point, Microsoft Word, and Microsoft Excel).
• Proficiency in tools that facilitate sales processes, such as sales enablement platforms or customer engagement tools.
• Basic knowledge of HTML, CSS, and web development concepts can be beneficial for understanding and customizing online content.

Perks & Benefits

• Employee equity
• Personal leave
• Personal development opportunities

Job Responsibilities :

• Plan and conduct IT audits in accordance with the approved annual audit plan.
• Assist to develop audit program and prepare audit work documentation as guided by the Internal Audit’s documentation standard to support audit conclusion and results.
• Prepare and discuss audit findings with relevant departments and develop practical, value added recommendations to address the root cause of the issues identified.
• Monitor and follow-up to ensure agreed improvement plans are timely implemented.
• Involvement in the Company’s J-SOX assessment process and other ad-hoc projects as and when required.

Requirements :

• Degree or relevant professional qualification in Information Technology, Computer Science or Information System Auditing / Security.
• A minimum of 4 years of IT audit / IT security experience.
• Good organisational and analytical skills, and possess strong sense of ownership to complete assigned tasks, audits within the stipulated timeframe.
• Good command of English with good report writing and communication skills.
• A good team player with high level of integrity, initiatives, and good interpersonal skills.

Perks & Benefits

• Nearby public transport
• Medical insurance
• Personal leave