Total 1,152 Others/Any job vacancies in Mid Valley City,Kuala Lumpur

We are seeking enthusiastic and results-driven Insurance Outbound Telesales Agents to join our dynamic team. The role involves making outbound calls to potential and existing customers, promoting insurance products, and closing sales effectively. You will play a key role in driving revenue growth while delivering exceptional customer service.

Responsibilities:

Sales and Lead Generation:

Make outbound calls to prospective customers to promote various insurance products.

Identify customer needs and recommend suitable insurance plans.

Follow up on leads provided by the company and convert them into sales.

Customer Relationship Management:

Establish and maintain strong relationships with clients through professional communication.

Address customer queries and concerns effectively, providing accurate information about insurance policies.

Target Achievement:

Meet or exceed individual and team sales targets and KPIs.

Ensure high conversion rates from leads to sales.

Compliance and Documentation:

Adhere to all regulatory requirements and company policies during customer interactions.

Accurately record and update customer information in the CRM system.

Ensure timely submission of sales reports and documentation.

Continuous Learning and Development:

Attend regular training sessions to stay updated on insurance products, market trends, and sales techniques.

Adapt to feedback and improve performance to meet business objectives.

Skills and Qualifications:

Education: Minimum SPM or equivalent. Diploma/Degree in any field is an advantage.

Experience:

Minimum of 6 months of experience in the insurance industry, telesales, or customer service.

Skills:

Excellent verbal communication and persuasive skills.

Strong negotiation and objection-handling abilities.

Proficient in using CRM systems and Microsoft Office applications.

Ability to work in a fast-paced and target-driven environment.

Technical sales role & a part of sales team, helping organizations obtain better brand recognition and financial growth. Coordinate with company executives and local sales & marketing professionals to explore and develop high-value proposition business solution in Malaysia. Could support SEA region if required.

Duties and Responsibilities:

• Responsible for driving strategic sales initiative in Malaysia.
• Represents organization in providing solutions to difficult technical issues associated with specific projects.
• Interacts with senior external personnel on significant technical matters often requiring coordination between organizations. Strong ownership and positive attitude on business development.
• Promote and sell John Crane products in accordance with the company policy, pricing guidelines and regulations.
• Pursue new market expansion opportunities in high-value proposition solution businesses, such as CCUS projects, reliability & asset management contract, turbo machinery upgrade / retrofit services and monitoring sense solution.
• Work with account sales to explore the leads and develop the opportunities.
• Dedicate to support account to connect related resource for making and presenting proposal
• Closely follow related opportunities and move the project forward.
• With good technical background and strategic thinking when promote the solution and initiative.
• Develop a growth strategy focused both on financial gain and customer satisfaction. Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives Prepare material of contract ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with the clients. Ability to build rapport with clients and strong connection. Account management for key customers.
• Travelling to meet the clients with sales team, coverage whole Malaysia. As well as overseas by requested.
• Ad hoc, flexible to face any contingency plan, take assigned activities organized.
• Work with the local sales staff on driving growth promoting strategic products and services Acting as technical sales to work with account sales to explore the leads and develop the opportunities.
• Support country /Sales team to achieve country /individual budgets.
• Develop go to market strategies in line with John Crane Y tree initiatives
• Utilize technical background to thoroughly understand John Crane's products portfolio and solutions. This includes their features, benefits, applications, and how they address specific challenges in various industries.
• Conduct in-depth market research to identify potential customers and industries where John Crane's solutions can provide significant value. Analyze competitors' offerings and market trends to position John Crane effectively.
• Leverage your technical knowledge to engage with customers on a deeper level. Understand their pain points and requirements and demonstrate how John Crane's solutions can address their specific needs. Offer technical insights and recommendations
• Aim to support new products selling, turbo opportunities development, like DGS & turbo system in upgrading and retrofitting.
• Dedicate to support account to connect related resource for making and presenting proposal
• Closely follow related opportunities and move the project forward. Support account sales to deliver the business result in high-value proposition products, contract and solution selling.

You will...
• Ensures the data integrity during data processing.
• Verify the accuracy and validity of data processed.
• Resolve and check any quality issues raised by supervisors/clients.
• Maintain positive working relationships and open communication with local, regional and global colleagues.
• Continually innovate, develop and suggest enhancements to gain better work efficiency
• Ensure that the company’s regional and global standards are always adhered to all the times.

You have...
● Diploma or Degree in any other related fields.
● 1-2 years of experience in Data Processing.
● Proficiency in MS Word, MS Excel, and MS PowerPoint Ability to work independently with the ability to prioritize and multi-task; able to think rationally under pressure.
● Fresh graduates are encouraged to apply.

You will...
• Ensures the data integrity during data processing.
• Verify the accuracy and validity of data processed.
• Resolve and check any quality issues raised by supervisors/clients.
• Maintain positive working relationships and open communication with local, regional and global colleagues.
• Continually innovate, develop and suggest enhancements to gain better work efficiency
• Ensure that the company’s regional and global standards are always adhered to all the times.

You have...
● Diploma or Degree in any other related fields.
● 1-2 years of experience in Data Processing.
● Proficiency in MS Word, MS Excel, and MS PowerPoint Ability to work independently with the ability to prioritize and multi-task; able to think rationally under pressure.
● Fresh graduates are encouraged to apply.

You will...
• Ensures the data integrity during data processing.
• Verify the accuracy and validity of data processed.
• Resolve and check any quality issues raised by supervisors/clients.
• Maintain positive working relationships and open communication with local, regional and global colleagues.
• Continually innovate, develop and suggest enhancements to gain better work efficiency
• Ensure that the company’s regional and global standards are always adhered to all the times.

You have...
● Diploma or Degree in any other related fields.
● 1-2 years of experience in Data Processing.
● Proficiency in MS Word, MS Excel, and MS PowerPoint Ability to work independently with the ability to prioritize and multi-task; able to think rationally under pressure.
● Fresh graduates are encouraged to apply.

We are seeking an experienced Project Engineer to be responsible for managing the successful planning, execution, and closure of the project portfolio across the team for Asia Pacific.

General Tasks:

• Responsible for large investment projects such as production plants, infrastructure or buildings.
• Interdisciplinary management with internal and external stake holders.
• Execution of projects reginal wide in collaboration with the local site managers.
• Professional interaction with local authorities.

Job Duties:

• Working on master plan and budget planning process for CAPEX related projects.
• Preparation and execution of feasibility studies for investment projects.
• Presentation of projects to management.
• Schedule, plan, resource and manage the investment projects.
• Tracking project progress and report status.
• Determining and taking corrective actions.
• Develop policies and procedures to support the achievement of the project objectives.
• Determine the organizational structure of the project team. Identify roles and positions.
• Motivating team members.
• Execute basic and detailed engineering work based on our standard rules (i.e. engineering handbook, investment manual and PCP).
• Planning, managing and monitoring of the projects according to the guidelines of the PCP.
• Building up strong project teams and defining clear tasks and responsibilities for all team members.
• Close co-operation with R&D regarding formulation, with production regarding manufacturing process, procurement regarding raw materials and with other stake holders.
• Identify services to be provided by external companies.
• Observance of the internal standards (review, reporting, processes).
• Monitor compliance to applicable codes, practices, QA/QC policies, performance standards and specifications.
• Makes sure various methodological analysis (risk analysis, HAZOP, cost-benefit analysis, FMEAs) are applied.
• Definition and enforcement of technology standards and specifications.

1. Performing basic architectural/engineering calculations.
2. Preparing specifications, reports and related data tables.
3. Maintaining liaison with design and drafting groups.
4. Preparing, reviewing, and approving drawings as required.
5. Under the direction of the Supervising Architect, may independently perform advanced technical assignments of various complexities within approved schedules and budgets.
6. May coordinate technical and administrative activities with employees in other disciplines and other departments participating on an assigned project.
7. May assist in the training and evaluation of assigned architectural and design/drafting personnel.

Role Summary:

We are looking for a qualified Bureau Support Associate to join our Trade Bureau Team. You will support various operational responsibilities, including daily bureau support tasks, handling email inquiries, managing deliveries, and following company policies. Administrative professionals are crucial in enhancing efficiency, delivering excellent customer experiences, and streamlining processes.

As a Experience documenting customer issues in detail and proactive Bureau Support Associate, you will verify payment records provided by clients, ensuring they comply with guidelines and meet Trade Bureau requirements. Additionally, you will assist the team with various administrative tasks as assigned.

Here are some primary responsibilities for this role:

What you'll need to bring to the party

• Good analytical and problem-solving skills.
• Detail-oriented with a high level of accuracy in all tasks.
• Experience handling support requests from a variety of different channels and manage time effectively.
• Ability to work independently and as part of a team.
• Basic accounting knowledge is an added advantage.
• Experience interpreting and responding to customer questions and requests, for interacting with internal and external stakeholders.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).

What you'll do

• Verify data submitted by clients to ensure accuracy and compliance with guidelines.
• Maintain accurate and organized records of all verification activities.
• Handle daily email inquiries and respond promptly and professionally.
• Collaborate with team members to improve processes and enhance efficiency.
• Administrative duties to support Trade Bureau Team.
• Collaborate with team members for data compilation and assist the manager with reporting tasks.
• Perform and achieve the KPI as assigned.
• Contribute to team effort by accomplishing related results as needed.

KEY RESPONSIBILITIES

• To manage and ensure information between mall with media and general public is timely, accurate and reinforces the mall’s brand identity and positioning.
• To co-create and co-ordinate in uploading the approved contents, photos and relevant information to the mall’s website, Facebook and social media application.
• To support, execute and coordinate a variety of marketing, promotion and thematic events to draw shopper traffic in the specific month(s)
• Maintain relationships with service providers, vendors and publishers to ensure collaboration in marketing activities.
• Assist in the administrative and corporate records of the department.
• Support and responsible for procurement related to campaigns, activities and capex items.

To maximise sales in assigned HFB and to be a source of knowledge and expertise for the team. To have a deep knowledge of the range, local market, the customers, the store layout, the IKEA digital tools and the experience and expertise of colleagues. Support the efficient work of the IKEA mechanical sales system to ensure the contin-ued execution and success of the IKEA Concept. You are required to contribute in order to fulfil the four tasks of the IKEA store:
• To act as a highly efficient, and staffed sales mechanism
• To show home furnishing solutions full of inspiring home furnishing ideas
• To serve as a well-qualified home furnishing specialist
• To provide a day out for the whole family.

About the job
·To ensure a positive and joyful shopping experience for all IKEA visitors and customers. This includes in particular:
· Ensure the department is fast and efficient for our customers, and cost-effective for the IKEA store.
· Ensure that customers’ issues are handled efficiently and with empathy.
· Actively working towards fulfilling the four tasks of the store.

Your assignment
· I am helpful and friendly in my approach to my customers, always aiming for a win-win situation and for
repeat business.
· I record information accurately in the relevant systems so that we can use the resulting analysis to make
improvements to our customers’ future shopping experiences.
· I know the Customer Relations action plan and support the goals and targets given to me by my manager
to ensure the effective execution of our action plan.
· I know our daily and weekly service targets and this drives me to improve our service delivery.
· Develops a strong knowledge of the delivery and assembly facilities and provide/promote to customer.
· I optimise the relationship with our customers in order to drive sales growth and sustained long-term
profitability.
· I am empowered to solve customer complaints within my level of authorisation. I recognise when I need
to escalate an issue and then pass on the relevant information to a manager for him/her to be able to
deal effectively with the customer.
· Understanding the IKEA Concept, global solutions, tools and working methods and ensuring I use the
appropriate manuals from Inter IKEA Systems to help me optimise our customers’ shopping experience.
· I ensure safety guidelines are met within the Customer Relations  area.
· I am able to support the front counter in E&R, Home Delivery and Merchandise & Pick Up  area when required.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.home.teleport.asia/ 

SALARY RANGE : RM8,000 - RM10,000

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

Leads the Data Governance team, focusing on data accuracy, security, and compliance.

• Develop and implement data governance policies.
• Ensure compliance with data-related regulatory requirements.
• Collaborate with the Data Product Manager to address governance issues
• Work closely with project managers to understand and maintain focus on their analytical needs, including identifying critical metrics, KPIs, and deliver actionable insights & dashboard to relevant decision-makers
• Analyze data to answer key questions with an eye for what drives business performance, investigating and communicating areas for improvement in efficiency and productivity
• Develop, maintain, and review the requirements, design and testing documentation

Requirements and Qualifications:

• BS/MS/PhD in a Business, IT, Mathematics, Science or Engineering discipline
• Up to 4 yrs relevant experience
• Ability to translate business requirements into non-technical, lay terms.
• Strong using SQL skills for data analytics and a good understanding of statistics
• Familiar or prone to adopt design thinking methods
• Able to operate under pressure and change, and balance among speed, reliability, interpretability
• Good working knowledge of productivity tools such as G Suite, Git, Jira, Confluence
• Experience with code versioning, code review and documentation
• Applicants with experience using Google Cloud Platform are highly favored.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/ 

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

1. Treasury Function Setup:
• Develop and implement treasury policies, procedures, and control for Teleport group and its subsidiaries.
• Establish banking relationships and negotiate banking agreements.
• Select and implement treasury management systems or tools.
2. Cash Management and Forecasting:
• Oversee daily cash management and ensure optimal liquidity.
• Prepare and maintain short-term and long-term cash flow forecasts.
• Optimize working capital and identify opportunities for improvement. 
3. Risk Management:
• Identify and manage financial risks, including currency and interest rate exposures.
• Implement appropriate hedging strategies as needed.
4. Investment and Debt Management:
• Develop and manage short-term investment strategies.
• Monitor and manage corporate debt, ensuring compliance with covenants.
• Evaluate and recommend financing options to support business growth.
5. Collaboration and Reporting:
• Collaborate with Finance, Accounting, and other departments to align treasury activities with company objectives.
• Prepare reports and presentations for senior leadership, providing insights into liquidity, risk, and financial performance.
6. Compliance and Governance:
• Ensure compliance with financial regulations and internal controls.
• Stay updated on market trends, regulatory changes, and best practices in treasury management.

These are minimum-requirement skills and a ‘must-have’ for the role: 

• Bachelor’s degree in Finance, Accounting, Economics, or a related field.
• Professional certification (e.g., CTP, CFA, CPA) is a plus.
• 5-7+ years of treasury or related finance experience, preferably in a leadership role.
• Proven track record of building or managing treasury functions.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication and stakeholder management abilities.
• Proficiency in treasury management systems and financial modeling tools.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

The Clinical Quality Specialist is a role designed for an experienced clinical psychologist or counsellor to lead clinical governance initiatives through the development, implementation, and auditing of clinical SOPs. This role ensures that key workflows, such as triage, risk assessments, user matching, and escalations, are evidence-based, standardised, and continuously improved. The Specialist also contributes to service development and ensures company-wide adherence to clinical best practices and regulatory standards.

• SOP Development & Management
• Create, update, and standardise clinical SOPs for key workflows.
• Ensure SOPs are aligned with clinical best practices and regulatory standards.
• Maintain a central repository of SOPs, ensuring version control and accessibility.
• Adapt SOPs for diverse scenarios to support organisational growth.
• Staff Training
• Develop and deliver training on SOPs to clinical and non-clinical teams.
• Maintain accessible and up-to-date training materials.
• Auditing & Compliance
• Conduct regular audits to ensure SOP adherence, including clinical site reviews.
• Analyse audit results and provide actionable recommendations to address compliance gaps.
• Track SOP compliance metrics and prepare detailed reports for leadership.
• Monitor trends in adherence and use findings to inform updates to SOPs and workflows.
• Service Development
• Collaborate with cross-functional teams to enhance existing services and create new ones.
• Support the development of programme-specific SOPs by aligning them with core clinical processes.
• Ensure service developments align with workflows and best practices.

• Master’s degree in Clinical Psychology, Counselling, or a related field.
• Minimum of 5 years’ experience in clinical governance, SOP management, or auditing.
• Deep understanding of clinical workflows (e.g., triage, risk assessments).
• Proficiency in tools like Notion and Jira for documentation and project management.
• Strong communication and collaboration skills for training and cross-functional work.

Summary:

This role will be actively involved in strategy building, reporting, project controlling as well as treasury/cash planning. He/She will be responsible for developing solid cross-functional business partnerships, driving project cost control, improving processes, implementing business intelligence tools, and inspiring change management.

Accountabilities:

• Drive the APAC management reporting process for performance management
• Partner with project team to monitor project performance and cost control from Dev to EPC, provide early warning to management team
• Manage FP&A workstream including monthly forecast, quarterly business review, annual budget exercise, long terms strategic plan etc
• Support treasury and cashflow planning for APAC
• Lead regional business intelligence and finance reporting function, seek opportunities for RPA and finance digital transformation.
• Drive practical process improvement across the region for better control and productivities
• Lead and execute ad-hoc projects
• Training, mentoring and development of staff.

About Ksisters

Ksisters is a leading K-beauty and lifestyle brand, headquartered in Singapore and now expanding into Malaysia. Known for curating high-quality and hard-to-find Korean products, Ksisters connects customers with the best of K-beauty, skincare, and wellness. With a strong emphasis on community and education, we have built a loyal following of K-beauty enthusiasts through innovative campaigns and personalized experiences.

As we embark on our Malaysia journey, we are excited to create new opportunities for local talents to join our growing family and shape the future of Ksisters in this vibrant market.

About the role

Ksisters is hiring a versatile and experienced Key Account & Operations Manager to manage retail relationships and operational excellence for Watsons and Guardian in Malaysia. This role combines channel management, operational oversight, and key account responsibilities, ensuring smooth execution of product launches, in-store activations, and day-to-day operations.

Responsibilities:

1. Key Account Management:
• Act as the main point of contact for Watsons and Guardian, building strong relationships with retail partners.
• Negotiate for premium shelf placements, planogram updates, and trade marketing opportunities.
• Manage promotional calendars, ensuring timely execution of campaigns and activations.
• Provide regular performance updates to Watsons and Guardian, using sales data and customer insights.
2. Operations Management:
• Oversee stock levels, logistics, and inventory across warehouses and stores to ensure availability.
• Manage order processing, ensuring accurate and timely fulfillment for Watsons and Guardian.
• Coordinate with logistics partners for delivery schedules, stock transfers, and returns.
• Conduct regular stock audits and implement solutions to address discrepancies.
3. Event and Merchandising Support:
• Plan and execute store activations, including pop-ups and in-store campaigns.
• Collaborate with marketing to ensure alignment between retail displays and promotional materials.
• Oversee merchandising compliance, ensuring that in-store displays reflect Ksisters’ brand identity.
4. Performance Optimization:
• Analyze sales data and operational metrics to identify trends and opportunities.
• Implement process improvements to enhance efficiency in logistics, stock management, and customer satisfaction.
• Collaborate with the marketing team to align operations with campaign goals.

• Minimum 3+ years’ experience in key account management or operations within the retail or beauty industry.

• Strong understanding of Watsons or Guardian’s operational and marketing requirements.
• Proven ability to manage inventory, logistics, and merchandising compliance.
• Excellent negotiation, organizational, and problem-solving skills.
• Proficiency in inventory management systems and Microsoft Excel.
• Knowledge of the Malaysian retail landscape and consumer behavior trends.

What We Offer:

• The opportunity to lead and shape Ksisters’ expansion in Malaysia.
• A dynamic and entrepreneurial work environment.
• The chance to work with globally recognized K-beauty brands and innovative collaborations.

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.
   

The Finance Analyst / Senior Finance Analyst will work together with the ASEAN Finance Team and Asia Shared Service Centre (SSC) to support the business by managing the day-to-day finance operations, delivering insightful timely analysis and other financial planning needs.

 PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Responsible for submission of timely, accurate and commercially focused Budget, Forecast and 3 Year Planning, in line with agreed templates and timetables.
• Identify and timely report risks and opportunities for the business.
• Update commentary highlights concisely, anticipating potential questions and address them in advance with supporting analysis as appropriate.
• Provide Business Partner support to event team.
• Monthly P&L actual review and working with SSC for month end. This will include:
  • • Ensure revenue and costs are recorded correctly, and intercompany billings are performed.
    • Compliance in accordance with Group guidelines and timely release of accruals, if any.
    • Build necessary financial / management reports from appropriate systems for review and analysis purpose.
• Intercompany review incl. agreements, invoicing, resolving mismatches and cash settlements.
• Review balance sheet and work with SSC to ensure balances are substantiated and preparation of cashflow.
• Handle local statutory compliance matters such as corporate secretarial, audit, and taxation.
• Ad hoc queries / requests from various stakeholders. 

Ksisters is looking for a passionate and experienced K-Beauty Marketer to join our expanding team in Malaysia. This is a unique opportunity to shape the launch of Ksisters’ products in Beauty & Health Store (e.g. Watsons and Guardian) while working closely with global K-beauty trends and renowned IP collaborations.

About Ksisters

Ksisters is a leading K-beauty and lifestyle brand, headquartered in Singapore and now expanding into Malaysia. Known for curating high-quality and hard-to-find Korean products, Ksisters connects customers with the best of K-beauty, skincare, and wellness. With a strong emphasis on community and education, we have built a loyal following of K-beauty enthusiasts through innovative campaigns and personalized experiences.

As we embark on our Malaysia journey, we are excited to create new opportunities for local talents to join our growing family and shape the future of Ksisters in this vibrant market.

Responsibilities

• Develop and execute marketing campaigns to support product launches, including pop-ups, PR activations, and influencer outreach in order to hit launch target
• Manage and grow relationships with influencers and content creators, focusing on user-generated content (UGC).
• Create marketing materials aligned with Brand identity.
• Lead the development and execution of social media campaigns
• Work with Channel’s marketing teams to ensure brand visibility and promotion at all levels.
• Analyze campaign performance and provide data-driven insights for optimization.

• Minimum 2 years’ experience in K-beauty marketing, preferably with brands listed in Watsons or Guardian.
• Strong understanding of the Malaysian retail and beauty market.
• Proven experience in planning and executing successful marketing campaigns, including event activations and influencer management.
• Creative mindset with a passion for K-beauty trends and customer engagement.
• Excellent communication and organizational skills.

What we offer

• The chance to build Ksisters Malaysia from the ground up.
• Collaborative and dynamic work culture.
• Opportunity to work with globally recognized brands and products.

Passionate about football (soccer) AND about business? Stranger Soccer is expanding to key cities around the world. We are looking for a License Owner to open and operate the Stranger Soccer business in Kuala Lumpur.

This is not your traditional management job - it is truly built for someone that wants to own and operate their own business (that happens to make the world's greatest sport accessible to everyone). This role is ideally suited for an adventurous and football-passionate entrepreneur.

Sounds Like You?

As a next step, please visit www.strangersoccer.com and particularly the section Bring Stranger Soccer to your City to learn more about this dynamic opportunity. If it appears to be a fit, and you wish to learn more, please fill out the form there to officially express your interest. Be sure to download and explore the Stranger Soccer mobile app as well.

Responsibilities

• Bring the Stranger Soccer brand and business to life for the assigned city
• Recruit, train, and lead a small central team (2-3 persons) as well as a few freelance Official Hosts (game hosts) to kick off the operation
• Identify and secure prime slots at football venues to run Stranger Soccer games
• Engage in creative sales and marketing digital and hands-onto ensure that customers are introduced to the platform as a convenient and preferred way to play
• Oversee a schedule of games, ensuring customers are delighted with each game they play, and keep coming back for more
• Take advantage of the strong backing and direction of Singapore headquarters, where an operations and technology team is ready to support you.
  

You should have

• A passion for football, and a strong connection to your local football scene
• A business background, ideally in management and customer service
• An entrepreneurial background or spirit
• A commitment to owning, driving, and scaling the Stranger Soccer brand in the assigned market
• A hunger to succeed: financial compensation for this role will be proportionate to hard work, business acumen, and effectiveness.
  

About Stranger Soccer

With 3.5 billion football enthusiasts in over 200 countries, football is the most popular sport in the world. But why don't more people play it? Stranger Soccer (www.strangersoccer.com) makes playing football as easy as going for a jog or to the gym. Browse dozens of games on its acclaimed Mobile App. Book a slot. Turn up and play.

Incorporated in 2017, Stranger Soccer has quickly transformed the sports & recreation scene in Singapore. In a few short years, it has grown to be the #1-way people play football and futsal in the country, amassing tens of thousands of registered users purchasing thousands of slots every week. Whether you call it Fussball, Fútbol, Calcio, or anything else, the world now awaits.

Our Mission

To make playing football as easy as going for a jog.

Our Vision

A world in which playing football is as popular and widespread as watching football.

Got what it takes?

We look forward to meeting you.

CEO’s Secretary
On behalf of our client, a MNC company, we are assisting in the search for a qualified candidate to fill the position of CEO’s Secretary. This is a key role that will support the CEO in day-to-day administrative operations.
Job Responsibilities:
Clerical Work: Drafting, editing, and managing various clerical materials such as reports, letters, and meeting minutes.
File Management: Archiving and collating important documents to ensure confidentiality and security.
Daily Affairs: Assisting the CEO with daily operations, including scheduling, meeting organization, and itinerary coordination.
Communication and Coordination: Acting as the communication bridge between the CEO and various departments, ensuring smooth transmission of information.
Conference Support: Organizing, recording, and following up on meetings to ensure the implementation of decisions.

Requirements:
Education: A bachelor's degree or higher in administrative management, business, or related fields.
Experience: At least 3 years of experience as an executive assistant or secretary, with knowledge of enterprise operations and administrative management processes.
Skills: Strong written communication and editing abilities, excellent organizational and coordination skills.
Communication: The ability to effectively communicate and coordinate resources between various parties, with proficiency in both speaking and reading Mandarin, is essential.
Professionalism: Meticulous, responsible, patient, and able to maintain confidentiality.

Interested candidates are encouraged to send their CV with the position title in the subject line to roy@hcrmalaysia.com

Eligibility:
Due to licensing restrictions, this position is open to Malaysian candidates only.

• Schedule onsite surveys, aircon installations and servicing, ensuring timely and efficient completion of the service.
• Ensure excellent customer service by addressing customer requests and inquiries effectively.
• Oversee and manage a group of technical personnel training and performance management.
• Oversee and manage service recovery for any issues that may arise during installation.
• Ensure accurate data input for aircon related works.
• Analyse data to identify and highlight trends.
• Develop and implement process improvements to increase efficiency and effectiveness of the aircon department.
• Maintain accurate records of all work performed.
• Handle other operational duties as the team requires.

• Fluent in English (spoken and written)
• 1-2 years of experience in customer service or a related field
• Strong communication and interpersonal skills
• Ability to multitask and work well under pressure
• Attention to detail and problem-solving skills
• Proficient in using customer service software and tools
• Reliable internet connection and appropriate work-from-home setup
• Data Entry and Management
• Social Media Moderation is a plus.

• 14 Days Annual Leave
• 1 Day Birthday Leave
• Annual outpatient benefit (Includes dental and optical benefits)
• Annual increment
• Performance bonus
• Free flow snacks and drinks!

Job Brief:

Ensure compliance with the Company’s Underwriting and Treaty Guidelines, including determining retention levels and managing referrals.

Job Responsibilities:

1. Ensure all underwriting matters adhere to the Company’s Underwriting and Treaty Guidelines. 
2.  Explore business opportunities, especially within new Ecosystems such as digital Platforms. 
3. Provide timely and competitive quotation and technical support to Marketers, Agents, Brokers, and other Partners. 
4. Market Underwriting including meetings/negotiations with all Distribution Partners. 
5.  Establish a Growth Business Plan for the respective Portfolio and follow up on the execution/implementation.
6.  Build relationship with professional reinsurers to get support on specialized Marine Classes of Business. 
7.  Determine the retention level in accordance with the Company’s Underwriting and Treaty Guidelines. 
8.  Ensure all referrals from Marketers, Agents, Brokers, and other Partners are attended to in a timely manner. 
9.  Provide technical advice and support on underwriting matters to Marketers, Agents, Brokers, and other Partners. 
10. Embrace & provide Product, System, and Process knowledge. 
11.  Provide technical training to identified key Sales colleagues. 
12.  Ensure reinsurance placement is in order prior to risk inception. 
13.  Perform Portfolio Management by analysing Marine Portfolio performance and taking respective action where necessary. 
14.  Analyse Claims Frequency and Severity within the respective Portfolio to take respective action where necessary 
15. Assist immediate superior to perform any tasks as assigned.

Job Requirements:

1. Graduate or Diploma in MII. 
2. Growth Mindset and capability to actively drive and support Business Development 
3. High level of confidence to deal with Business Partners across all Distribution Channels 
4. Open-minded Team Player with strong communication skills to drive change.

Diversity & Inclusion Commitment

The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.

We try make sure everyone has a fair chance to work with us, no matter where they’re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone’s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.

About ThoughtFull:

ThoughtFull is a Temasek-backed digital mental health company that provides seamless end-to-end mental healthcare for all through insurers and employee benefits. Through our app, ThoughtFullChat (“TFC”), individuals are empowered to proactively engage with their mental wellbeing to better themselves regardless of where their starting point is – from self-driven learning, to our proprietary one-on-one daily bite-sized coaching with mental health professionals on text, video, or in-person – we run the gamut and meet our users where they are most comfortable. After all, healthy employees make for more engaging and productive work environments.

Our vision is to make mental health a priority for everyone, every day. It’s an audacious dream, but with the right people who are courageous enough to Dream Audaciously, Do ThoughtFully, we believe that this dream can be our future reality. If you are committed to doing the best work of your lives to be the change that you want to see in this world, join us!

Job Description of Client Solutions Manager

Thoughtfull is hiring a Client Solutions Manager, this role will play a pivotal role in designing and implementing strategies to enhance client engagement and deepen relationships, ultimately driving new business opportunities. This role involves creating and managing content, curriculum, initiatives, and communities that promote client utilization and brand loyalty. 

What you will do:  

1. Engagement Program Development: 
   a. Design and execute engagement initiatives such as webinars, workshops, booths, and other interactive programs to drive sign-ups and ongoing client utilization. 
   b. Develop scalable processes for the successful delivery of engagement programs. 
2. Partnership Management: 
   a. Identify, secure, and manage partnerships and vendors that enhance client engagement activities and offerings. 
3. Content Creation: 
   a. Develop content such as case studies, social media posts, and other materials based on client engagement to boost brand awareness and educate clients on product features. 
4. Community Building: 
   a. Build and nurture VIP client groups to foster community, encourage social validation, and strengthen client relationships.

About you:  

• Proven experience in designing and executing client engagement programs. 

• Strong project management skills with the ability to scale processes efficiently. 

• Excellent relationship management and partnership-building skills. 

• Creative content creation capabilities for various platforms and audiences. 

• A passion for building communities and fostering client connections. 

This role is essential for driving ThoughtFull’s mission of deepening client relationships and unlocking growth opportunities through innovative engagement strategies. 

Thoughtfull is an equal opportunity employer. We provide equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need, please inform us for accommodation.

POSITION SUMMARY:

The Head of IT Operations will lead the development and implementation of IT operations strategies and roadmaps, ensuring alignment with the overall Group IT strategic plans. Acting as a trusted advisor to the Tune Protect Malaysia leadership team, the incumbent will ensure IT services effectively address business needs while maintaining operational excellence and mitigating risks related to IT landscapes. This role requires a strong understanding of the technology landscape, the ability to foster stakeholder relationships, and a focus on security, business continuity, and operational excellence.

JOB RESPONSIBILITIES:

Strategy & Leadership

• Provide leadership to the IT Operations unit, fostering a culture of business orientation and continuous service improvement.
• Develop and execute IT operations strategies and roadmaps aligned with Group IT and enterprise strategic plans.
• Control annual operating and capital expenditure budgets (Capex/Opex)
• Support the business in driving customer-centric initiatives for good customer engagement and experience.

IT Service Management

• Ensure smooth transition and ongoing support for the core system migration to go-live and post-go-live phases.
• Oversee IT end-user services, core system operations and IT service management
• Ensure service level agreements (SLAs) and operating level agreements (OLAs) across Tune Protect entities are met consistently
• Lead IT service management initiatives and develop IT scorecards for senior management reviews

Risk & Security

• Identify, assess, and communicate risks related to the IT landscape
• Ensure effective application of security, risk management, and business continuity principles
• Address and resolve findings from internal and external IT audits (e.g., EY, KPMG) to achieve timely closure

Partner and Vendor Engagement

• Develop IT vendor management processes and governance frameworks.
• Enhance engagement with strategic partners and suppliers through effective partner governance.
• Foster collaborative partnerships to improve service delivery and operational efficiency

Performance and Governance

• Measure and ensure operational services and performance using consistent and accurate metrics.
• Align IT initiatives with the long-term and annual business plans of the organization.
• Support the rollout of security and quality assurance initiatives.
• Maintain close coordination with audit, product, and technology teams to drive improvements.

Key Deliverables/Expectations

• Digital and API-first approach to IT operations
• Seamless core system implementation and ongoing support.
• Effective management of two core systems integral to the transformation process.
• Successful closure of audit findings and improved risk management.
• Implementation of IT service scorecards and consistent measurement of performance.
• Alignment of IT operations with strategic goals, ensuring ROI and cost optimization.

QUALIFICATIONS & EXPERIENCE:

• Bachelor's degree in Engineering, Technology, Computer Science, Computer Engineering, or an equivalent discipline.
• Minimum 10 years of versatile experience in IT Application Operations, with a preference for candidates from financial institutions, though not mandatory.
• Proven experience in managing and implementing modern technologies, including:

-         Cloud infrastructure and services

-         Digital business models

-         API-driven architectures.

SKILLS & COMPETENCIES:

• Leadership & Communication: Ability to drive high accountability teams and communicate with all stakeholders effectively
• Customer Focus: Commitment to delivering customer-centric IT services that meet business and customer needs
• Risk Management: Expertise in identifying and mitigating IT-related risks
• Vendor Management: Skilled in establishing and managing partnerships with vendors and service providers