Total 4,691 job vacancies in Malaysia

• To work with our product design manager/ managing director
• Designing app pages, features, buttons, layouts, etc
• Designing website pages, features, buttons, layouts, etc
• Designing marketing or promotional material
• Converting design files into ones suited for back-end developers
• Helping us design the best user experience for the website and our Mobile Application
• Suggest to improve software/application user experience
• To design marketing tools such as email templates, social media posts, banners, etc.
• To work with the marketing, business or psychology department when necessary
• If needed, designs for social media tools for our website and or mobile application

• To come up with fully-thought out marketing/ advertising ideas that can be implemented from start to finish 
• To analyze and report on target audience insights, consumer trends, market analysis and marketing best practices to help build the best strategies possible
• Discussing and consolidating the data and findings you have to back up your marketing ideas with the managing director or business executive.
• Ensuring that the marketing plans and strategies appeal to the target audience members
• To design or create marketing materials such as videos, articles, banners, posters, emails and etc
• Developing creative briefs that detail how we meet objectives for all advertising and public-facing communications including print, social media, digital marketing, video assets and etc. 
• Researching and documenting the best ways to gather customer and market insights to determine what outreach strategies are needed to increase customer conversions if the Ad idea has been launched 
• Documenting how we track the impact and effectiveness of the current marketing plans put in place, analyzing them as well as finding ways to improve or optimize them accordingly
• Administrative work if needed: Collecting and checking the accuracy of data in Excel or Google Sheets

Position Type :

Type Of Hire :

Education Desired :

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Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing

• Sells products and/or services and develops new account relationships.

• Solicits and maintains network of prospects.

• Initiates contact with prospective customers to sell targeted FIS products and/or services.

• Works as a member of a sales team to sell assigned products or services to identified key accounts.

• Demonstrates product knowledge including various solutions, markets and competitive intelligence.

• Prepares and presents proposals to clients utilizing FIS resources and tools.

• Negotiates, structures and closes “deals” that meet customer expectations and FIS’s ability to deliver; utilizes appropriate company resources per the resources plan to provide product marketing support or specialized product sales expertise.

• Assists in the development of sales plans and strategies.

• Meets sales goals and objectives.

• Other related duties assigned as needed.

What you bring

• Strong experience in Sales

• Strong experience in Software Sales

• Strong experience in Solution Sales

• Strong experience selling to Insurance Industry

What we offer you:

• A competitive salary and benefits.

• Great work spaces with dedicated and motivated colleagues.

• A variety of career development tools, resources and opportunities.

#LI-NS1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

• Develop, execute, and maintain automated test cases using Katalon Studio for various software applications.
• Collaborate with cross-functional teams to gather requirements and translate them into effective automated testing strategies.
• Participate in test planning, test design, and test execution activities to ensure product quality.
• Perform regression, functional, and performance testing to identify defects and drive continuous improvement.
• Generate detailed test reports and communicate findings to stakeholders to facilitate decision-making.
• Work closely with the development team to troubleshoot issues and validate fixes on identified defects.
• Contribute to the continuous enhancement of testing processes and methodologies for better efficiency and coverage.
• Stay updated on updates and best practices related to Katalon Studio and test automation in general.
• Create and maintain comprehensive documentation related to test cases, test results, and automated processes.

• Minimum of 3 years of experience in automation testing, with a focus on Katalon Studio.
• Strong knowledge of test automation concepts and best practices.
• Proficiency in Katalon Studio and scripting languages.
• Experience in API testing and web application testing is a plus.
• Familiarity with Agile development methodologies.
• Ability to work collaboratively in a team environment and communicate effectively

ABOUT US

At Teleport, we're the #1 logistics service provider in ASEAN, and we're all about making logistics simple, human, and quick, shaking up the industry across Southeast Asia. Our mission? To move things across Southeast Asia better than anyone else. We are driven by our values: Move with urgency—because time is crucial; Aim to pioneer—constantly innovating to stay ahead; Do it with intent—delivering with purpose and precision; and Keep it real—maintaining authenticity and transparency in all we do.

Learn more about #Teleport by checking out the link below:

https://www.home.teleport.asia/ 

Allowance: RM1000/month

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• With guidance, participate in key commercial budgeting and forecasting processes 
• With guidance, streamline inputs and improve efficiency of reporting and forecasting processes
• With guidance, analyze key commercial P&L drivers for improvement opportunities
• With guidance, assist with network planning analyses

These are minimum-requirement skills and a ‘must-have’ for the role:

• Proficiency in Excel and/or Gsheet
• Degree in finance or mathematics
• Knowledge in excel VBA, Python, SQL 
• Familiarity with financial metricc

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are the leading direct-to-consumer womenswear brand, headquartered in Singapore, with an omni-channel presence across Indonesia and Malaysia, a retail franchise in Cambodia, and are fast expanding into international markets namely Japan, Hong Kong SAR China and United States of America.

Founded in 2010, we are proudly female-founded with more than 70% female representation across our organisation, leadership and STEM roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

Main Responsibilities

• Create EXCITEMENT in our product launches, workshops and events for our guests
• Assist in providing the best customer experience, including speaking to customers and offering advice on colour, fit, style and silhouette to best suit their needs
• Promote key styles/new arrivals and bestselling products to drive sales and conversion in-store to achieve sales targets
• Provide a seamless shopping experience and ensure all merchandize are available in all colours, sizes, and quantities on the sales floor
• Prepare and upkeep a clean shopping environment on the floor and at the fitting rooms
• Receiving and processing new stock, replenishments, returns, damages and transfers, as well as support all stock take/stock count exercises.
• Cashiering duties managing the POS system to process payments, and process as any mall loyalty cards/vouchers
• To assist in processing and handling customer online returns/exchanges in-stores
• Establish rapport with potential and current customers to build strong regular customer base.
• Responsible for adhering to SOP for store maintenance, visual merchandising excellence, and housekeeping duties.
• Work with the store manager to drive sales performance

You should have / be

• A Love, Bonito ambassador with a passion for the brand and our products
• Able to relate to our mission of empowering women through style, and have a strong personal sense of style and fashion
• A strong people-person! You are not afraid of approaching strangers and striking a genuine conversation, and guests aren’t afraid to approach you either!
• A performance-driven professional that drives sales through a customer-centric approach
• An awesome team player with a touch of fun, encouragement, support and respect in your interactions with other staff members
• A multitasker with the ability to work quickly in a fast-paced environment, and some degree of OCD towards tidiness
• A dependable co-worker who can work independently and proactively
• A self-starter, proactive and hands-on approach. Get it done right, and fast!

Hours

• Full-time: 45 hours per week, 5 days work week, morning and/or afternoon shifts/Fullshift
• All staff must be able to work on weekends/public holidays

Qualifications & Experience

• 1+ years of relevant work experience preferably in fashion/ retail company.
• No working experience but willing to learn are welcome to apply!
• Minimum SPM/ Diploma holder in Retail Management/Fashion or related fields.
• Strong interpersonal and communication skills, proficient in spoken/ written English and Malay/ Mandarin.

• Staff Discount
• Medical Card
• Annual Leave / Maternity leave / Birthday Leave / Medical Leave / Unpaid Leave

PRISM+ sedang mencari CEILING FAN TECHNICIAN yang memberi perhatian kepada kepuasan pelanggan serta mengangkut barang dengan berhati-hati dan tepat pada masanya. TECHNICIAN ini akan mengambil dan menghantar barang sambil mematuhi laluan dan jadual waktu yang ditetapkan. Untuk berjaya sebagai CEILING FAN TECHNICIAN, anda perlu bersikap sopan dengan komitmen untuk memberikan pengalaman yang cemerlang kepada pelanggan kami. Anda harus teliti dalam memastikan pesanan dipenuhi dengan betul.

Tanggungjawab:

• Memuat, mengangkut, dan menghantar item kepada pelanggan atau perniagaan dengan selamat dan tepat pada masanya.
• Menyemak pesanan sebelum dan selepas penghantaran untuk memastikan bahawa pesanan adalah lengkap, caj adalah betul, dan pelanggan berpuas hati.
• Memberikan perkhidmatan pelanggan yang cemerlang, menjawab soalan, dan mengendalikan aduan daripada pelanggan.
• Menilai & menentukan lokasi paling sesuai di mana ceiling fan akan dipasang.
• Memastikan bahawa ceiling cukup kuat untuk menyokong berat kipas.
• Memasang dan menyusun kipas ceiling, menyambungkan ke sistem elektrik, dan memasangnya dengan selamat dan efisien pada ceiling.
• Menguji kipas ceiling setelah selesai pemasangan dan ia berfungsi dengan baik dan tiada isu elektrik atau mekanikal.
• Membersihkan lokasi selepas pemasangan selesai, termasuk membuang sebarang sisa atau bahan pembungkusan.
• Memberikan nasihat dan panduan kepada pelanggan tentang cara pengendalian kipas , serta menjawab sebarang soalan mudah pengguna.
• Menyediakan pelbagai perkhidmatan elektrik, termasuk tetapi tidak terhad kepada menarik wayar elektrik & memasang suis.
• Mematuhi segala undang-undang jalanraya dan mengekalkan rekod pemanduan yang bersih.
• Melaporkan secara harian dan mingguan kepada supervisor.
• Lain-lain tugas apabila diperlukan oleh supervisor & syarikat.

Keperluan:

• Berpengalaman dalam pemasangan, penyelenggaraan dan pembaikan kipas ceiling adalah satu kelebihan.
• Pengalaman sebagai handyman adalah satu kelebihan.
• Mampu berjalan, memandu, mengangkat dan membawa barang berat untuk tempoh yang panjang.
• Lesen memandu GDL diperlukan dan mampu memandu van 9 kaki.
• Pengalaman minimum 1 tahun adalah diutamakan.
• Selesa dengan bekerja 5.5 hari seminggu (Isnin hingga Sabtu).

PRISM+ is looking for a reliable Ceiling Fan Installer who is concerned with customer satisfaction and transporting goods in a safe, timely manner. The Ceiling Fan Installer will pick up and drop off items while adhering to assigned routes and time schedules. You should be willing to work as part of the delivery team to ensure that the items are complete, packed correctly, safely delivered and set up for the correct client. To succeed as a Ceiling Fan Installer, you should be polite and prompt with a commitment to providing our clients with an excellent experience. You should be thorough in ensuring orders are properly fulfilled, committed to working safety, and passionate about satisfying clients.

• Loading, transporting, and the items to clients or businesses in a safe, timely manner.
• Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.
• Providing excellent customer service, answering questions, and handling complaints from clients.
• Assessing the site where the ceiling fan is to be installed to assess the space and determine the most appropriate location for the fan.
• Ensure that the ceiling is strong enough to support the weight of the fan.
• Installing and assembling the ceiling fan, wiring it to the electrical system, and mounting it securely to the ceiling safely and efficiently.
• Test the ceiling fan to ensure that it is functioning properly and that there are no electrical or mechanical issues.
• Clean up the site after the installation is complete, including removing any debris or packaging materials.
• Provide advice and guidance to the customer on how to use and maintain the fan, as well as answer any questions the customer may have about the installation process and the products.
• Provide a comprehensive range of electrical services, including but not limited to pulling electrical wires, installing power switches, and any other electrical works tasks.
• Provide excellent customer service, answering questions, and handling complaints from clients.
• Abiding by all transportations laws and maintaining a safe driving record.
• Daily reporting and weekly reporting to direct manager.
• Other tasks, when required by the immediate supervisor.

• Experienced in installation, maintenance, troubleshooting and repairing of a ceiling fan is a bonus

• Handyman experience will be an advantage
• Ability to walk, drive, lift and carry heavy items for extended periods
• Basic command of English, spoken and written
• GDL driving license is required and able to drive Van
• A minimum of 1-year experience is preferred
• Comfortable with 5.5 days work week (Monday to Saturday, 9am to 6pm)

• Annual outpatient benefit (Includes dental and optical benefits)
• Birthday leave
• Incentives and commission
• OT pay
• Annual increment
• Performance bonus
• Career progression

• In conjunction with the business strategy, identify, to deliver existing or new markets to grow the business. Ensure feasibility and successful delivery of products or services
• Assist to maintain consistent contact and provide Sales and Marketing for the stipulated Region.  
• Coordinate and support for tender preparation and submission. 
• Prepare report on Sales.
• Assist in marketing business within the stipulated Region. 
• Handle all incoming mail or issues that related with Sales/Marketing.
• Make regularly scheduled sales calls on all major customers within the region.
• Attend trade shows as required to benefit the business
• Assist the Sales/Marketing Manager to identify New Business Opportunities for development.
• Identify the New Trend of Services needed by the Client
• Analyze Market Segments
• Educate Sales Force to convey company objectives, and set up sales programs
• Develop effective presentations to create awareness for current market conditions, market trends and client’s needs.
• Ensure that all sales are conducted within clients and recognized industry health and safety regulations.
• Maintain close contact with SGS affiliates on transnational operations.
• Adherence to applicable Quality Management System by exercising necessary standard and process when carry out your responsibilities in executing, fulfilling and ensuring at all times the compliance of the QMS and is fully implemented in accordance to ISO 17020 & MIBAS policy, 17065 & ACB policy and ISO17025 & SAMM policy"(where applicable/required).
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

• Maximizing sales and profitability by ensuring your area of responsibility is clean, tidy, fully stocked and correctly priced. You also ensure your products are in perfect condition at all times.
• Being passionate about the products you sell and actively learning about their features and benefits. You then want to share this knowledge with customers and colleagues.
• Actively approaching customers who you see need additional help, and advising them on the best solutions
• for their homes in order to sell more.
• Preparing your area of responsibility for stock replenishment and next day’s business.
• Understanding your department’s action plans, and supporting the goals and targets set by your manager.

About the job
·To ensure a positive and joyful shopping experience for all IKEA visitors and customers. This includes in particular:
· Ensure the department is fast and efficient for our customers, and cost-effective for the IKEA store.
· Ensure that customers’ issues are handled efficiently and with empathy.
· Actively working towards fulfilling the four tasks of the store.

Your assignment

· My priority is to ensure my check-out is effectively equipped at all times throughout the day and I am ready and available to help customers when needed.
· I have the knowledge, confidence, and desire to make customer payment easy.
· I know my levels of authorisation to solve payment problems when they occur and recognise when I need to escalate an issue to someone with higher authorisation. I pass on the relevant information for them to deal effectively and efficiently with the customer.
· I offer solutions to frequently asked questions. This helps to make a better future shopping experience for everyone.
· I use the till to accurately register products and register payment from customers according to given routines.
· I ensure our store is a safe and secure environment at all times for visitors and colleagues.

- Knows the business and keeps abreast of competition and customer trends, new products and legislation. Consults direct reports on operations needs and opportunities. Identifies and communicates potential new revenue opportunities to the hotel department heads influencing the development of plans to tap those opportunities.​

-Be pro-active and use initiative with regards to all Food & Beverage as well as Service related functionality areas, handling of complaints, and to ensure achievement of budgeted sales and profit targets.​

-Monitors the department's actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.​

As a Senior Associate, Marketing to lead and execute strategic marketing initiatives for our luxury bag category. This role involves managing CRM, handling lead generation campaigns, and working with Shopify for e-commerce updates. You will also analyse campaign performance, run targeted email campaigns, and manage key community events like workshops and fashion events. The ideal candidate has experience in CRM, project management, digital marketing, and a passion for luxury fashion.

Key Responsibilities:

• Develop and execute channel marketing strategies to drive lead generation and customer acquisition for the luxury bag category.

• Create and manage in-app and offline CRM campaigns to engage and retain customers.

• Activate marketing campaigns on Shopify and perform general updates on the e-commerce store.

• Collaborate with the sales team to identify and target key customer segments and markets.

• Analyse campaign performance data and provide insights to optimise marketing efforts.

• Oversee updates on Shopify and email marketing campaigns.

• Coordinate community events such as workshops and fashion initiatives.

• Collaborate with teams to develop marketing strategies and content.

• Work with creative teams to develop compelling marketing materials and content that align with brand guidelines.

• Monitor market trends and competitor activities to identify new opportunities for growth.

We are looking for a nAssociate Manager, Category to drive our mobile business in Malaysia.

This person is a data driven category specialist to drive growth for our Electronics Category including Mobile Phones and other gadgets. This person should be attuned to the needs of our users and be able to break down and solve complex business problems.

This role will report to the Category Director. 

You Will:

• Define the mobile category strategy. Undertake research and analyze data to deeply understand our category sellers and buyers and translate the insights to plans and communication.

• Grow the category in users and transactions, and generate revenue for the business. Work with stakeholders to set performance targets and ensure we are tracking and progressing to our plans. You will be responsible for P&L of this category.

• Conduct regular detailed analysis into search, browse behaviour, conversion funnels to identify possible areas of improvement of our product,  marketing comms, operations and sales strategy

• Be involved in development of the product, marketing, sales and operations to deliver on targets. 

• Identify and establish partnership with vendors to experiment and enable business models. Work end to end to build up this business. 

• Partner with product team to understand users needs to ensure we deliver a great user experience and that the needs of the category are addressed in roadmaps

• Partner with Marketing team to ensure that the category value propositions are communicated to our users to achieve business objectives

• Be responsible for defining and maintaining the category catalog 

• Execute experiments in collaboration with marketing or product teams to validate hypotheses and continually improve customer experience of these categories

• Build and maintain relationships/networks with relevant stakeholders in ways that help to deliver strategies/plans, and with smooth and timely delivery

• Report back to the wider business on category performance on a regular basis

We are looking for a skilled, passionate, and highly motivated IT Product Engineer to be involved in full Systems Development Life Cycle and provide support to the system users.

We require individuals who are strong believers in continuous improvement and are constantly driven to bring about positive change to processes

What you'll need to bring to the team

• Successful candidates will play a major part in SDLC and provide support to internal system users.
• Be a highly respected member of the team capable of supporting complex technical issues.
• Be a key driver in our team by actively collaborating with the team, supporting the development of, and executing the strategy to mature support.
• Afocus will also be placed on driving system improvement and operational efficiencies.

Work those matters - What you'll be doing

• Involve in R&D, design, implementation, integration, testing and deployment of software application
• Conducts, leads and coordination a specific application module development activity
• Conducts technical analysis and design of application module & database
• Provides technical expertise and guidance to developers
• Ensure module developed meets the architecture and standard set forth, including conducting code reviews, unit testing and integration testing
• Continuous process improvement

The Data Processing Specialist is responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories. To create and deliver client outputs in a correct and timely manner.

• Be the contact for commercial queries, leading the resolution in a client-focused and timely manner in cooperation with Client Liaison and Commercial teams. To be able to identify, investigate and coordinate the resolution of data, process, or product related queries
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Analyze and identify gaps and areas for improvement in coding, data input validation and client instructions environments (CIP - Consumer Information Platform) and drive the convergence of processes and tools
• Providing accurate and timely feedback to respective country teams, driving SOP and use of best-demonstrated practices
• Working across relevant Operations/Enablement teams to ensure delivery to client expectations and satisfaction
• Operate in a virtual/multi-cultural environment, liaising with stakeholders and colleagues

The Data Processing Specialist is responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories. To create and deliver client outputs in a correct and timely manner.

• Be the contact for commercial queries, leading the resolution in a client-focused and timely manner in cooperation with Client Liaison and Commercial teams. To be able to identify, investigate and coordinate the resolution of data, process, or product related queries
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Analyze and identify gaps and areas for improvement in coding, data input validation and client instructions environments (CIP - Consumer Information Platform) and drive the convergence of processes and tools
• Providing accurate and timely feedback to respective country teams, driving SOP and use of best-demonstrated practices
• Working across relevant Operations/Enablement teams to ensure delivery to client expectations and satisfaction
• Operate in a virtual/multi-cultural environment, liaising with stakeholders and colleagues

ABOUT YOUR ROLE:

You will coordinate activities with cross-functional teams to meet business needs and customer requirements. This is a contractual role for 6 months. 

YOUR RESPONSIBILITIES WILL INCLUDE:

• Handle material slitting planning, and ensure sufficient orders are released to production, optimizing capacity.
• Coordinate material arrival for production planning to ensure smooth operation and continued customer supply.
• Follow up shortages/upsurge with Planner on ETA and escalate issues affecting customer delivery.
• Monitor aging stock, clear aging stock/samples, slow-move inventory and write off requests.
• Monitor and update daily basis shipment schedule and coordinate activities with Logistics, Warehouse, Production Planner, and Customer Service as required.
• Tracking Return Goods and CN/DN issuance.
• Ensure accurate and prompt information flow to the internal team daily to ensure requests are responded to timely.
• Liaise with transporters on customer delivery arrangements.
• To ensure sample requisition is fulfilled.
• Back up to other OF team members during their absence.

Description

Now part of the logistics division of the CMA CGM Group, PRISM is an independent next generation 4PL company designed to meet the specific needs of customers in transforming their supply chain. PRISM has integrated offer of services and advice based on its robust expertise in Transport, Customs and digital solutions which can be customized and interfaced through its own 4PL management system or through reversible solutions available in the market. Globally, PRISM works with operational hubs in America, Europe, Asia and across its network centres of expertise in France and Switzerland. PRISM offers coverage across 3 time zones for 24/7 availability and greater customer proximity.

A central theme of its operational excellence approach, PRISM objectively selects the best supplies in the market, contribute to the freight purchasing strategy and provide end-to-end flow management, while seeking to optimize, time to market and reduce the carbon footprint of transport operations

Lead a team of Customer Services agent (Front-Offices, Back-Offices, Billing Auditors…)

• Ensure the targets (performance, quality, cost) are reached by the team who is responsible for
• Lead the team by bringing team spirit, encouraging continuous improvement initiatives
• Coach the team by sharing his/her experience and bringing trust and self-confidence
• Organize the daily team attendance and involvement (hybrid management, back-ups…)
• Alert his/her direct Manager in case of dysfunction internal to the team
• Escalate any related topics to the upper level of hierarchy, as per the agreed escalation matrix

Supervise and Monitor the Operational Workflow to Ensure a Full Supply Chain Visibility to the Customer

• Receive and control customer bookings according to the processes in place
• Contribute to the continuous improvements and savings for the customer (optimization, consolidations…)
• ensure the data quality and assign customer booking to a selection of 3PLs
• monitor shipments on regular basis (3PL shipment confirmation, milestones completion, etc.)
• drive corrective actions when required (missing event, missing document etc.)
• monitor delays and deliveries events using the dedicated IT solutions (TMS, collaborative platform, BI…)
• alert the customer team pro-actively in case of deviation and propose alternative solutions
• communicate with internal (regional and overseas) and external organizations
• ensure that all communications generated in the related IT solution (chat, tasks etc.) are handled in a timely manner.
• create the reports and analysis to give a consolidated vision of the flows for a single customer
• track and provide corrective actions for the customer complaints

Deliver Customer Satisfaction

• manage and supports order management to ensure the best possible service level

• meet deadlines and ensure completion of customer service tasks within the expected time frames
• ensure a consistent and pro-active communication flow with the customer
• act as a strong interface to resolve customer problems, manage troubleshooting and issue resolution
• prioritizes, resolves and/or escalates issues to secure the customer’s interest
• represent PRISM internally and externally
• Use the tools and communication to react to customer requests
• Act as Single point of contact for the customer
• Report saving initiatives to the dedicated department
• provide his/her expertise in transportation management
• Use of the technologies to be more efficient and work with the Customer Business Solution (I.T representative)

Contribute to improve Partner and Vendor performance

• monitor the 3PLs service quality and give feedback to the Hub manager
• monitor the good deployment and efficiency of new operational practices with the 3PLs
• Contribute to formalize the SOP
• provide 1st level of support to the 3PL (operational inquiries, data matters etc.)
• set up and monitor corrective action plans in agreement with the Hub manager

Others

• Other tasks as assigned by the Manager

• Proven track record in a similar role, ideally in a 4PL environment

• Minimum of 3 years of transport management / freight forwarding experience (Air operations)
• Transport Operations Management (Airfreight)
• Excellent in verbal and written English
• Experience in AOG (Aircraft on Ground)

The position aims to play a crucial role in driving sales growth and ensuring effective sales operations within the organization by supporting and collaborates with other departments to achieve sales targets, maintain strong customer relationships, and contribute to the overall success of the company.

Business Development

• Participate in development of business, sales planning, and growth strategies and develop Sales Proposal with sales pipeline to meet budget

• Develop and maintain a pipeline of potential customers by attending networking activities, conduct marketing activities, customer meetings, proposal development and customer presentations to deliver outstanding customer value

• Maintain awareness of competitor information and participate in industry association in accordance with company policy

• Collaborate with internal teams (engineering, product management) to develop proposals and present solutions that meet client needs.

• Ensure business sustainability via balancing of sales, profitability and collection.

Relationship Management & Account Management

• Develop and manage relationships with key accounts in the industrial automation industry.

• Maintain a deep understanding of customer needs/issues and ensure their satisfaction with solutions provided.

• Regularly engage with clients to assess their requirements and identify upselling or cross-selling opportunities.

• Manage and coordinate with key vendors and partners to gain competitive advantage through creation and development of customer in selected vertical markets.

Sales support

• Collaborate and work closely with Application Engineers to ensure smooth project development & implementation which may include risk assessment and provision of technical solutions to meet customers’ needs

• Manage the sales process to ensure customer requirements are properly qualified prior to investment of resources

• Diploma/degree in Engineering discipline (Mechatronics/Electrical)

• Knowledgeable in Windows applications (Word, Excel, Power Point)

• At least 3-years’ experience in Sales function

• Strong knowledge of automation solutions and their applications

• Excellent Interpersonal and Communication skills

• Experience in distribution sales or a related field is a plus.

• Knowledge of the industry and market trends

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Job Overview:

This role requires a proactive and detail-oriented individual who can seamlessly support the Chairman in both professional and personal capacities, ensuring smooth operations and effective communication across the organization.

Responsibilities

• Ensure the Chairman's vision and business priorities are effectively communicated to the team. Facilitate business decision-making, strategic planning, leadership meetings, and broader communications.
• Oversee key projects and initiatives, ensuring that action items are followed up and completed.
• Manage the Chairman's calendar and schedule meetings. Host internal meetings, taking comprehensive notes of discussions.
• Follow up on strategic team meetings and project progress. Drive stakeholder reporting to ensure transparency and accountability.
• Prepare memos and communications content for internal / external audiences
• Provide support on various ad hoc and administrative tasks as needed.
• Shadow the Chairman in meetings, gradually taking on tasks to improve efficiency when the Chairman's time is limited.
• Gain a comprehensive understanding of daily activities within the company. Highlight key updates to ensure the Chairman has a well-rounded context for decision-making.
• Become the Chairman’s accountability partner by helping in prioritizing the Chairman’s time, recommend key activities for focus, and provide consistent feedback to optimize performance.
• Manage communications and relationships effectively by building strong partnerships and maintaining reputation for excellence
• Take initiative in identifying opportunities for the company to optimize collaboration and operate effectively
• Be a cultural carrier for the team - plan and organize high visibility events
• Assist the Chairman in managing various aspects of personal life to ensure a balanced and efficient workload.

• Strong-bias for action

• Strong work ethic and willingness to take on any task
• Comfortable working in an extremely fast paced and international environment
• Experience supporting c-suite/senior stakeholders
• Strong project / program management and organisational skills
• Highly organized
• Highly proficient excel skills
• Excellent verbal and written communication skills
• Ability to navigate and embrace ambiguity
• High EQ
• 4+ years of full-time work experience with at least 2 years as an Executive Assistant
  

• Fast moving, challenging and unique business problems
• Strong learning and development plans for your career growth
• International work environment and flat organization
• Competitive salary
• Flexible working hours & arrangement, Casual work attire

At Teleport, we’re on a mission to innovate in a traditional cargo and delivery industry. To enable everyone, from single merchants to the largest companies, to move goods and e-commerce anywhere in Southeast Asia and beyond. To simply work, like magic. Therefore it’s critical to ensure our content is relevant to our potential customers ranging from major e-commerce players to individuals who want parcels delivered.

We are looking for someone enthusiastic and resilient. As an intern in the Legal team, you will be based out of our office in Wisma Tune, Damansara Heights. You will be expected to be performing this role on a Full-Time basis. The role reports to the Senior Manager, Governance and Compliance.

You will fit perfectly if you enjoy a fast-paced working environment with passionate colleagues. You’ll be in the best position to learn about the different roles & responsibilities within the legal department as well as how the team works with other departments.

ALLOWANCE: RM 1000/ monthly

A DAY IN A LIFE

As a start-up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. Your primary responsibilities will include and not limited to:

• Assist in Governance & Compliance related activities.

• Assist in compliance assessment, regulatory compliance research & reporting.

• Assist in completing ad-hoc related tasks timely.

• Prepare video, materials and posters for awareness on integrity and anti bribery & corruption.

• Assist to develop regulatory compliance policies and procedures.

• Assist in PDPA review.

• Assist to maintain compliance repository.

• Assist to conduct gap analysis review and reports.

• Assist to review listing requirements.

These are minimum-requirement skills and a ‘must-have’ for the role:

Educational Background:

• Currently pursuing a Law / Accounting degree or a recent graduate in Law / Accounting.

• Interest in corporate governance and compliance.

Skills:

• Ability to handle confidential information with discretion.

• Strong organizational and communication skills.

• Creative and innovative.

• Keen attention to detail.

• Eager to learn and able to work effectively in a team environment.

ABOUT US

At Teleport, we're the #1 logistics service provider in ASEAN, and we're all about making logistics simple, human, and quick, shaking up the industry across Southeast Asia. Our mission? To move things across Southeast Asia better than anyone else. We are driven by our values: Move with urgency—because time is crucial; Aim to pioneer—constantly innovating to stay ahead; Do it with intent—delivering with purpose and precision; and Keep it real—maintaining authenticity and transparency in all we do.

Learn more about #Teleport by checking out the link below:

https://www.home.teleport.asia/ 

Allowance: RM1000/monthly

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Perform and assist in legal research as may be assigned by any of the Legal Counsels.
• Perform and assist in document reviews, data extraction, data entry and migration.
• Assist in all steps required for the completion and signing of all legal agreements, contracts, legal forms, statutory declarations, affidavits, board resolutions and/or any legal or company secretarial documentation. 
• Assist the filing, scanning, organisation, copying, saving and/or archiving of all such signed legal or company secretarial documentation.
• Assist to maintain and update the legal contract masterlist and corporate tracking list for all Teleport entities.
• Assist to manage the Contract Management System or any other systems implemented or used by the department on behalf of the legal department, to ensure all legal documentation is easily accessible and retrievable at any time.
• Assist in ensuring that all agreement templates, deal checklists and general terms and conditions are updated with the latest version for all Teleport entities, as required by the respective legal counsel.
• Assist the Manager or General Counsel with extracting documents and data or preparation of documents or reports pursuant to audit exercises, reporting or quarterly compliance testing requirements.
• Assist with stamping of agreements either online in LHDN website or hardcopy, as required.
• Prepare basic internal/external correspondences, letters, memo or legal online newsletters.
• Communicate with internal and external parties on behalf of the legal team,
• Other administrative, clerical and organisation support as may be assigned from time-to-time by the legal department including assisting with arranging meetings, securing meeting rooms, and procuring stationery or tools.

These are minimum-requirement skills and a ‘must-have’ for the role:

• Bachelor of Laws (LLB) degree holder or student, or any other relevant certifications or qualifications. Experience working in a legal department or law firm is an advantage.
• Solid written and verbal communication skills. Confidence in writing and speaking in English is an advantage.
• Able to work independently and as part of a team. Ability to identify issues and propose solutions.
• Analytical thinker, resourceful, proficient with research tools.
• Fantastic organizational skills and detail-oriented.
• Ability to work under pressure and meet deadlines.
• Skilled usage and knowledge of Microsoft Office Applications.

Nice to Have:

• Proficiency in Google Doc and Google Sheet.
• Ability to grasp and interpret basic legal documents.
• Ability to do basic legal research.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

Job summary

The Regional Coordinator supports the Regional Director (RD) and the Regional Team in operationalising their regional exploration work and providing research and analytical support on request. Key responsibilities also include coordinating investment committee meetings and field trips, regional partner and funder convenings, and non-financial support in the region.

Reports to

Regional Director

Key responsibilities

Regional exploration work

• Coordinate/track programme/grant pipeline in Regional Exploration.
• Support the delivery of Regional Exploration work.
• Support relationship building with grantees and local networks.
• Coordinate Funder+ (non-financial support) activities carried out by the regional team.
• Contributes to (maintaining) the eco-system mapping.
• Supports the Regional Analyst with the MEL processes of the regional exploration work.
• Provide research and analytical support relating to Regional Exploration and Funder+ on request

Internal coordination

• Support the Regional Director in preparing and disseminating the content for committee meetings, takes minutes, and follows up on action points.
• Contributing to the development and tracking of the annual operating plan (AOP) (Regional Exploration budget and OPEX)
• Prepares specific reports (e.g., for regional investment committee) and fulfils specific reporting requirements as requested by RD.
• Support the Regional Director in working with the regional team, organises and supports regular team meetings, contributes to teamwork, learning and knowledge sharing

Learning environment

• Proactively contributes to a learning dynamic by supporting the team in researching, analysing, and sharing new and relevant insights with the wider team, focused on Regional Exploration.
• Contributes to interregional engagement and collaboration by actively sharing knowledge and experiences with the organisation.

Convenings

• Logistics and scheduling of Regional Investment Committee meetings, partner/field visits, team meetings, meeting venues.
• Assist the team with all logistical aspects of convening thought leaders, stakeholders, and partners.

Assistance

• Maintaining Regional Team e-mail inbox.

Supervisory Responsibilities

No

• Production of drawings on CAD and BIM Revit model for MEP works
• Working towards deadlines set by Project Manager or CAD/BIM Manager
• Responsible for the quality of production
• Prepare and update 3D BIM models for development of CSD/SEM models for submissions
• Participate in the production of 2D drawings from BIM models with accuracy ensuring drawings produced are according to the Office or the Client’s Drafting Standards and Procedures, and the drawing submission schedule is achieved
• Maintain proper records of all issued & received models/drawings, Clash Reports, RFIs, BIM Register in accordance with the company’s ISO Standards and Procedures and ensure all the drawings are completed on schedule or in a timely manner.
• Perform regular drawing backups and housekeeping work in the directory
• Participate the CSD coordination meetings with engineers and designers. Define all the CSD/SEM issues, prepare and distribute the issues accordingly. Follow up with the project team on CSD and BIM model update
• Support Project Team for Presentations with BIM-Model and related activities
• Work under the supervision of BIM Manager and perform work task assigned
• Report regularly to the Project Manager on the progress of assigned project works
• Knowledge sharing with others, team working spirit.