Total 732 Full-time job vacancies

Job Purpose

The marketing executive responsible to develop and implement marketing strategies to enhance brand visibility, attract foot traffic, support tenants, manage casual mall leasing, and engage customers through various promotional initiatives.

Responsibilities

Casual Mall Leasing:

To assist the team in ensuring that the monthly income target is achieved through profitable rental of promo space, advertising space, pushcart and any other available revenues.

To plan and source for suitable and relevant external parties in all aspects of casual leasing that are in-line with the Mall’s Brand Values.

To plan, source and execute thematic promotion space based on selected Marketing Campaigns.

Event and Campaign:

Assist in planning and executing effective Marketing campaigns in-line with the Company’s marketing objectives and positioning through events and promotions.

Coordinate logistics for events, ensuring they align with marketing objectives and tenant needs.

Strategy Development:

Create and execute comprehensive marketing plans to promote the mall’s brand and events.

Design and implement comprehensive marketing plans to boost brand awareness and attract visitors to the mall.

Collaborate with various stakeholders, including tenants and external agencies, to create effective marketing materials.

Reporting and Evaluation:

Prepare reports on campaign performance, providing insights into areas for improvement.

Use analytics tools to measure the success of marketing initiatives against set objectives.

Others:

Day to day responsibility for all marketing communications for the mall.

Handle additional special projects, tasks, and duties as assigned from time to time.

Assist on marketing administrative work, document systemization, marketing inventories and reports.

• Handle various ad hoc tasks related to marketing initiatives as needed, demonstrating flexibility in responding to immediate needs.

Job Brief:

We are seeking a dynamic and results-driven Sales Manager to lead and oversee our sales team. The ideal candidate will have a proven track record of exceeding sales targets, exceptional leadership skills, and the ability to develop and implement effective sales strategies. As a Sales Manager, you will play a pivotal role in driving revenue growth, building strong client relationships, and fostering a high-performing sales culture.

Job Responsibilities:

Key Responsibilities:

1. Sales Leadership and Strategy

• Develop and implement comprehensive sales strategies to achieve and exceed revenue targets.
• Analyze market trends, competitor activities, and customer needs to identify growth opportunities.
• Set clear objectives and performance goals for the sales team aligned with company objectives.

2. Team Management

• Recruit, train, mentor, and motivate the sales team to achieve individual and team targets.
• Conduct regular performance reviews and provide constructive feedback to ensure continuous improvement.
• Foster a collaborative, inclusive, and competitive team environment.

3. Client Relationship Management

• Build and maintain strong, long-lasting relationships with key clients and stakeholders.
• Actively identify and pursue new business opportunities and partnerships.
• Oversee client onboarding and ensure excellent customer service throughout the sales process.

4. Sales Operations

• Monitor and manage sales metrics, including pipeline health, conversion rates, and revenue forecasting.
• Utilize CRM tools to track sales activities and maintain accurate customer data.

5. Reporting and Insights

• Prepare regular sales reports and present insights to senior management.
• Identify challenges and implement solutions to improve sales performance.

Job Requirements:

Qualifications:

• Diploma or Bachelor’s degree in Business, Marketing, or a related field.
• Minimum 5 years of experience in sales, with at least 3 years in a managerial or leadership role.
• Strong interpersonal and communication skills, with the ability to build rapport with clients.
• Proven ability to consistently exceed sales targets and grow revenue.
• Strong leadership, coaching, and mentoring skills.
• High emotional intelligence and ability to build rapport with clients and team members.
• Strong problem-solving skills and adaptability in a fast-paced environment.
• Passion for sales and a customer-centric approach.
• Interest in Chinese Metaphysics.

We offer an attractive remuneration package and incredible income potential. We believe in rewarding excellence, and in our team, high performers are high earners.

Join us and ignite your journey to extraordinary success. This isn't just another job opportunity; it's your chance to make a substantial impact and to earn an income that matches your efforts. Are you ready to take the leap?

Job Responsibilities:

• Builds business by identifying and selling property; maintaining relationships with clients.
• Identifies sales opportunities by identifying property and evaluating their position in the industry; researching and analyzing sales options.
• Establishing contact and developing relationships with prospects; recommending solutions.
• Maintains relationships with clients by providing support, information, and guidance and project information
• Stays informed about industry trends, market activities, and competitors to identify summaries of surrounding projects.
• Prepares reports by collecting, analyzing, and summarizing information.
• Maintains quality service by establishing and enforcing Company standards.
• Maintains professional and technical knowledge by attending educational workshops; attend to agency briefing; assist agency to close sales; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Contributes to team effort by accomplishing related KPI as needed especially sales target given.

Key Skills Requirements:

• Presentation Skills
• Client Relationships
• Emphasizing Excellence
• Negotiation
• Prospecting Skills
• Meeting Sales Goals
• Creativity
• Sales Planning
• Independence
• Motivation for Sales

Job Requirements:

• Candidate must possess at least a SPM/"O" Level, any field
• Required language(s): Bahasa Malaysia, English
• At least 2 year(s) of working experience in property consultation and sales will be an added advantage 
• Willing to work during weekend and public holidays
• Based at D'Island Puchong Sales Gallery

The Position will report to Financial Controller with work base in manufacturing facility in Malaysia and will work closely with procurement and material team.

• Responsible for Account Payable Management (from invoicing to creditor reconciliation)
• Preparation & process payment on time 
• Cashflow Management including plan and monitor the gain/ losses from FX Forward Contract & Hedging
• Responsible for executing month end close process for AR/AP/Cash function.
• Ensure all FI (AR/AP/Treasury) Internal control is in placed & drive improvement.
• Ensuring expense claims comply with divisional expenses policy
• Providing support for internal and external audits.
• To perform any ad hoc task as assigned by the superior.
• Other duties as required.

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.​

Key Responsibilities​

• Provide great customer experience.​
• Fold, hang, display, and merchandise garments to maximize selling opportunities.​
• Actively process, stock and replenish garments on the sales floor and in the stock room.​
• Open, unpack, and label merchandise with security tags.​
• Support customer purchases and returns in the register.​

Being a Full-stack Developer in Digital Services

We all know that your home is more than a house. At IKEA, we also believe your work is more than a job. The digital services team comprises of digital products, digital projects, online development, data, operations & compliance and this role is an integral part of the digital products team.

In our team we set the digital agenda to keep IKEA growing in a fast moving and uncertain environment. We drive development using new and existing technologies, collaborating externally and internally within the wider group of companies we associate with.

In our team we believe in a strategic and product centric mindset and openness to change and transformation. We all come from different backgrounds and work together to engineer products and product landscapes that speaks effectiveness, efficiency and simplicity. In this role, you will report to the Development Support Manager (DSM), Ikano Retail.

Your responsibilities

As a Full-stack Developer, you will secure the development of scalable digital solutions across the digital landscape through leading the software development life cycle of digital products from conception to implementation, catering to both user friendliness and functionality.                                                        

In this role, you are to:

• Deliver well-functioning digital products with focus on functionality, utility, and security, through development frameworks and third-party libraries.
• Secure digital development by adopting Ikano’s solution development life cycle and methodologies.
• Work closely with cross-functional engineering team, product managers, internal stakeholders & vendors to design and develop digital products.
• Write & implement clean, maintainable code for front-end & back-end components.
• Conduct code reviews to maintain code quality and consistency; document code and development processes effectively for future reference and onboarding.
• Utilize version control systems like Git for source code management, through branching, merging, and pull requests.
• Create and maintain RESTful APIs for interaction between front-end and back-end services; integrate third-party APIs where needed.
• Implement secure user authentication methods and protect applications from vulnerabilities, adhering to best practices for web security.
• Perform unit, integration, and end-to-end testing to ensure solution reliability and performance; troubleshoot and debug issues as they arise.
• Identify bottlenecks, optimize code and implement caching strategies for efficiency.
• Secure thorough understanding of Ikano’s digital and technology landscape.
• Direct & co-ordinate individual or a team of external developers / vendors to meet internal goals and objectives.
• Actively support the digital transformation journey.

• To come up with fully-thought out marketing/ advertising ideas that can be implemented from start to finish 
• To analyze and report on target audience insights, consumer trends, market analysis and marketing best practices to help build the best strategies possible
• Discussing and consolidating the data and findings you have to back up your marketing ideas with the managing director or business executive.
• Ensuring that the marketing plans and strategies appeal to the target audience members
• To design or create marketing materials such as videos, articles, banners, posters, emails and etc
• Developing creative briefs that detail how we meet objectives for all advertising and public-facing communications including print, social media, digital marketing, video assets and etc. 
• Researching and documenting the best ways to gather customer and market insights to determine what outreach strategies are needed to increase customer conversions if the Ad idea has been launched 
• Documenting how we track the impact and effectiveness of the current marketing plans put in place, analyzing them as well as finding ways to improve or optimize them accordingly
• Administrative work if needed: Collecting and checking the accuracy of data in Excel or Google Sheets

Here at NEXTDC we have strong growth ambitions, and we continue to invest significant resources in our platform that supports the digital age. The strong demand for digital infrastructure (space, power, connectivity, security) is fuelled by traditional drivers but also by the immense appetite for AI.

As our Reporting Analyst, you’ll sit within the Financial Planning & Analysis function in our Finance division.  Your primary focus will be to act as the reporting facilitator to enable the business to monitor business performance through data.

Working within our FP&A team you’ll see them drive annual planning, long range forecasting, internal management reporting to monitor performance against plan, and adhoc analysis to make NEXTDC predictable and commercial.

What you’ll do:

• Assisting with the preparation of monthly, quarterly, and other periodic management reporting to stakeholders
• Supporting the wider business by extracting financial data from multiple sources and consolidating it for reporting or further analysis
• Developing creative solutions to tell stories from data in the form of dashboards and reports
• Identifying and leading lightweight initiatives to improve data quality
• Owning and maintaining master data in various systems on behalf of FP&A, such as reporting hierarchies, mapping tables, metric definitions and other relevant libraries
• Collaborating with the Finance Systems and Transformation Manager on data quality improvements and initiatives
• Acting as the Finance advocate and champion for the adoption of leading industry tools and practices in data analysis and business intelligence

About the job

We want to fill this position with a hands-on and detailed individual who can support the needs of the business as we grow as an organization with various revenue channels and payment methods. This role focuses on Account Receivables and Regional Ikea Business Functions

Your assignment

• Financial Record-Keeping: Maintain and update financial records, including ledgers, journals, and accounts receivable, ensuring accuracy and compliance with company policies and regulations.
• Data Entry: Accurately enter financial data into accounting software and spreadsheets.
• Invoice Processing: Assist in the preparation, verification, and processing of invoices.
• Customer Payment Management:  Updating customer payments, monitor aging and follow up on payment related matters
• Reconciliation: Perform sales related reconciliation and bank reconciliation, and any required reconciliation from time to time.
• Document Management: Maintain up-to-date and organized records and files of financial documents.
• Communication: Liaise with customers, clients, and internal departments to resolve account discrepancies and issues.
• Compliance and Audits: Assist with month-end and year-end closing processes. Ensure compliance with company policies and procedures. Assist with internal and external audits as needed.

• To create detailed production planning for production activities, including the timing, quantity, and sequence of flour milling, blending and packing processes.
• To ensure production aligns with sales forecasts, customer orders, and inventory requirements by monitoring schedules to meet deadlines and ensure on-time delivery of products.
• To manage the inventory materials and components needed for production, ensuring that materials are available when needed without excess stock while balancing inventory levels to avoid stockouts or overstocking, minimizing holding costs while maintaining production efficiency.
• To cross-functional collaboration by working closely with departments such as procurement, logistics, quality control, and engineering to ensure smooth production flow.
• To communicate production status and potential issues to management, sales, and other relevant teams.
• Continuously monitoring production to ensure adherence to the plan and adjusting schedules or processes as needed in response to delays or issues, while addressing and resolving any production issues or bottlenecks that may arise during manufacturing.
• Generating reports on production schedules, performance data, including output, inventory levels, and resource utilization for management review.
• Compliance with company safety and hygiene standard.
• To perform any other tasks that may be assigned by the management from time to time.

• Assist with M&E supervision of works related to the project
• Ensure construction comply with design, specifications and statutory regulations;
• Communicate with clients, contractors, approving agencies, where necessary, for purposes of construction
• Attend site progress meetings, if requested;
• Adhere and implement AECOM’s Quality Assurance requirements, procedures and policies to daily work scope;
• Adhere and implement AECOM’s Safety, Health and Environment (SHE) requirements, procedures and policies to daily work scope.

We’re looking for a Due Diligence Agent to join our team in Kuala Lumpur. This role is a unique opportunity to have an impact on Wise’s mission, grow as a specialist and help save millions more people money. This is an entry level role, so we don't expect you to have any previous experience in Due Diligence/Banking/Finance. Full training will be given to enable you to be successful in the role. If you are interested in starting your career in compliance, then this job role is perfect for you. You can read more about working as a Due Diligence Agent from our blog post here.

Your mission: 

The Due Diligence Agent is responsible for performing timely customer due diligence to complete the KYC process. You will be engaged in research and analysis and will use information supplied by external businesses and consumer customers, information already within the organisation, external vendor tools and their overall experience to effect due diligence controls on customers and counterparts of various characteristics.

The role as a Due Diligence Agent gives you the opportunity to:

• Perform Due Diligence on existing, new and/or potential customers based on risk mitigation controls and certain trigger events;

• Exercise discretion in setting priorities, identifying customer records that require further review and taking action to obtain and follow-up on the information and/or documentation requested;

• Ensure that information and documentation provided by customers, from external data sources and from your own reviews (e.g. websites and company registries) meet our requirements for verification;

• Perform searches utilising Internet sources and/or third-party vendors to obtain information on prospects and new/existing customers;

• Communicate with customers when required to handle escalated or complicated cases with strong customer empathy as well as clear communication of decisions and policies;

• Provide guidance and responses to daily inquiries from peers, front-line and management regarding due diligence matters and case analysis, when appropriate;

• Maintain basic understanding of AML/CFT Regulations and how these impact the business, as well as Wise products and Services;

• When warranted, be capable of drafting SAR narratives to report activity deemed unusual;

• Assess Risk level of referred profiles that may or may not meet the Risk criteria expected from escalations;

• Have a deep understanding of different business models, customer types, country risks and regulatory requirements across multiple geographies;

• Support Wise in internal and external audits and regulatory due diligence process related queries reviews;

• Escalate any suspicions and/or concerns to the AML and Fraud teams for review

Job Summary:

• Source and manage the Indirect Materials commodities specializing in repairs and spares, include all kinds of ME spares & service to support production equipment maintenance, production consumables and CAPEX programs. 
• Commodity Know how and Management in Strategic Sourcing for repairs and spares for Hard-Disk equipment.
• Collaborate closely with Engineering team to identify VA/VE, cost optimization opportunities.
• Develop category sourcing strategy and conduct sourcing Due Diligence
• Contract negotiation and implementation.
• Manage supplier performance.

Essential duties & Responsibilities:

• Perform sourcing events and responsible for RFQ activities related to the purchases of materials, equipment, and services
• Support strategic initiatives, cost savings and contract management by utilizing should-cost models
• Negotiate pricing, lead time, commercial terms, incoterm, MOQ, contract renewals, etc
• Collaborate internally to meet stakeholders needs, ensure alignment with company’s strategic direction and drive key performance measures (KPI)
• Identify suppliers based on stakeholder requirements and supplier capability
• Engage in supplier development and risk assessment to optimize cost, supply and quality
• Ensure the supplier complies with the company’s rules and regulations, RBA requirement, Ethics and Compliance requirement, Trade Compliance, IMS Compliance
• Generate reports in tracking and meeting cost savings goal and initiatives

Job Brief:

We are seeking a detail-oriented and analytical Data Analyst to join our team. The ideal candidate will possess strong analytical skills, proficiency in data analysis tools, and a passion for uncovering actionable insights from complex datasets. 

Job Responsibilities:

• Prepare and maintain database, sales reports, records, and documentation.
• Collect and analyze data from various sources to support business decisions.
• Prepare reports, dashboards, and visualizations to present insights.
• Perform data cleaning and ensure data accuracy and integrity.
• Assist in customer inquiries, providing product information, resolving issues, and ensuring a high level of customer satisfaction
•  Assist the sales team with administrative tasks

Job Requirements:

• SPM or Diploma in Data Analytics, or a related field.
• Proven experience in sales administration.
• Good communication skills in English, Mandarin is a plus.
• Fresh graduates are welcome to apply.
• Detail oriented and multitasking abilities.
• Proficiency in Microsoft Office and CRM software.

Join our team as a Mechanical Design Engineer, where you'll play a key role in delivering engineering solutions across mechanical, controls, hydraulic, fire, and fuel services. Your expertise will guide projects from initial feasibility and scoping through design, site inspection, commissioning, and facilities management. You'll also support the lead fire and hydraulic engineer and provide presales support as needed.

Candidates from engineering consultancy background or those with experience in critical infrastructure are welcomed to apply!

What will you do: 

• Lead engineering efforts across mechanical, controls, hydraulic, fire, and fuel systems, while supporting other disciplines as needed. 
• Utilize Revit-MEP BIM for design production and review. 
• Develop energy modeling to enhance project efficiency. 
• Manage design consultants to ensure compliance with NEXTDC specifications. 
• Create detailed scope and brief documents tailored to specific areas of expertise. 
• Conduct Total Cost of Ownership analyses and offer strategic recommendations. 
• Oversee construction site inspections and commissioning, while providing ongoing facilities management support.
• Perform concept & schematic design and/or review  
• Perform detail design and/or review  
• Provide support to the Sales team as required 

The role of Senior Process Engineer for Post Sputter Engineering is an exciting role in a fast paced setting involved directly in developing and qualifying new processes as well as sustaining of process  and leading the charge to ensure successful process delivery for New Product Introduction.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develop processes as necessary for Post Sputter Engineering, specifically in areas of lubrication and tape polish
• Qualify new processes via running of evaluations and data collection and making interpretation with use of statistical tools
• Participate and lead the Post Sputter Engineering in New Product Introduction( NPI) task forces
• Coordinate the New Product Introduction (NPI) runs in post – sputter process area
• Documentation of processes and practices
• Use of various tools such as Minitab and Spotfire to make data driven decisions
• Participate and lead activities in FMEA , Process Verification and IMS related to post sputter process.
• Engage and work for process improvement with various teams such as Maintenance Engineering, QA and Analytics.

• Monitor data center operations via a large array of tools to ensure maximum service availability
• Prompt and efficient triage and remediation of alerts and system notifications
• Manage high severity incidents including technical bridge calls, incident documentation, and leadership notifications to ITIL standards
• Partner with Problem Management and Subject Matter Experts on Root Cause Analysis Partner with Change Management to ensure changes adhere to Change Management policies
• Partner with technical teams on change implementations
• Analyze system and service trends in support of Continual Process Improvement
• Develop and document operations center processes and procedures
• Mentor new team members · Stay current on Experian platforms, products, and service offerings

 ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Interpret data, analyze results using statistical techniques and provide ongoing reports.
• Plan, develop, upskilling training sessions to Direct Labor employees.
• Develop criteria to evaluate the effectiveness of training activities.
• Compile and publish training metrics.
• Identify potential quality problems, compliance gaps, and possible process. efficiency improvements to production management.
• Participate in SGA / Kaizen activities.
• Producing dashboards, including graphs, tables, and other visualizations.
• Creating presentation decks using PowerPoint (or similar) and able to present.
• Providing written reports of your findings.
• Producing dashboards, including graphs, tables, and other visualizations.
• Able to operate training system.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Plans, schedules, coordinates and/or monitors final delivery of assigned products through the complete production cycle.
• Works from published loading forecast and production readiness to establish production schedules, loading plans within capacity requirements.
• Responsible for production planning and fulfillment, including the required changes to loading plans up to managing daily shipments according to backlog in a timely fashion.
• Daily monitoring of WIP performance to ensure WO close on timely manner to meet shipment needs.
• Daily clearance/ update of past due work order to ensure overall MRP is driven correctly.
• Working with and drive cross functional teams to accomplish KPI e.g. build plan execution, OTD, inventory management, cycle time performance and MLT.
• Responsible to work with cross functional teams on ECO/ Quality/ Rework excursions.
• Responsible for daily/ weekly/ monthly/ quarterly reporting for KPI areas.
• Initiate & Drive improved Business or system process(es) to close gaps for continuous improvements. 

• Conduct daily operation safety supervision, monitor SHE Area, Equipment & PPE Inspection
• Update SHE related data and statictics
• Conduct SHE Awareness Program/Campaign and give assistance during SHE Training
• Assist PPE handling and issuance to worker
• Support in Zero Waste To Landfill journey, schedule waste handling and disposal
• Design weekly SHE Tips of the Week awareness poster
• Monitoring submission of Behavior Observation System (BOS)
• Other assigned task by superior

To support in recovery to fulfill and optimise the recovery operations. Strive towards making a positive experience for our customers, so they will return and shop with us again over time. Use the IKEA tools and expertise of my colleagues to support you in achieving this.

• Support the handling and administration of returned and transferred products with the objective being to minimise loss and maximise profit.
• Carry out some IT data entry works documenting the returned products into appropriate bins.
• Strive to minimise the financial loss of damaged in the store and try to maximise the financial recovery by repacking and moving goods back to stock or assemble, price and sell goods in the As-Is shop.
• Assist Exchange & Return in sourcing of replacement part or missing parts.
• To re-pack products meant for Back-To-Stock (BTS).
• To assemble products for store themes in the store.
• To handle quality claims of quality issues furniture.
• To scrap quality claim furniture following strictly the procedures.
• To print and stick As-Is price tags on the furniture for sale in As-Is shop.
• To contribute to vitality and take part in in-store activities that are set with my manager.

• Engineer robust and scalable software solutions, encompassing both frontend and backend technologies.
• Engineer high-performance, user-friendly interfaces leveraging Angular, React, Node.js, and Flutter, ensuring optimal user experience across diverse devices.
• Collaborate with designers, product managers, and other stakeholders to gather requirements and translate them into technical specifications.
• Write clean, efficient, and maintainable code for both frontend and backend components.
• Optimize applications for maximum speed and scalability.
•  Implement security and data protection measures.
•  Work with databases including Oracle SQL and MS SQL to design schemas, write optimized queries, and ensure data integrity.
• Configure and maintain application servers such as JBoss and Apache HTTP Server.
• Stay updated with the latest industry trends and technologies, and proactively suggest improvements to enhance product quality and efficiency.

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Proven experience working as a Full Stack Developer or similar role.
• Strong expertise in Agile methodologies, preferably certified in Scrum/Agile.
• Proficiency in frontend and backend technologies such as Angular 2, React JS, Node JS, HTML, CSS, and JavaScript.
• Familiarity with build tools and version control systems such as Git
• Ability to work independently and as part of a team.

About the role:

As the Customer Support Representative Team Lead, you will oversee the daily operations of the customer support team, ensuring exceptional service delivery to our clients. You will act as a mentor and coach to your team members, driving continuous improvement and upholding the highest standards of customer service. You will handle the day to day administrative activities for your team along with ensuring relevant KPI’s and targets are met.

• Minimum 2 years of experience in a customer support role, with at least 2 years in a supervisory or team lead position.
  
• Strong proficiency in English (both written and spoken) is essential; additional language skills are a plus.
  
• Experience with customer service software and ticketing systems (e.g., Zendesk) is highly desirable.
  
• Excellent communication and interpersonal skills with the ability to engage with customers empathetically, delivering outstanding customer service and a commitment to continuous improvement
  
• Demonstrated ability to lead, motivate, and develop a team.
  
• Ability to deliver in a fast pace ever changing operation
  
• Strong problem-solving skills, attention to detail, and the ability to multitask effectively
  
• Capability to work flexible hours (shifts may range from early morning to evening).

• Competitive salary package & performance bonus
• Gym subsidies 
• Casual dress code 

• Flexible working arrangements  (including work from home and remote) 
• Generous number of Annual Leaves
• Extensive medical coverage (including dental & optical)
• Generous amount of Annual Leaves
• Delicious office snacks 
• Guidance and mentoring from leaders within the business 
• Dynamic, positive work environment 
• Fantastic team culture  

ABOUT US

At Teleport, we're the #1 logistics service provider in ASEAN, and we're all about making logistics simple, human, and quick, shaking up the industry across Southeast Asia. Our mission? To move things across Southeast Asia better than anyone else. We are driven by our values: Move with urgency—because time is crucial; Aim to pioneer—constantly innovating to stay ahead; Do it with intent—delivering with purpose and precision; and Keep it real—maintaining authenticity and transparency in all we do.

Learn more about #Teleport by checking out the link here https://www.teleport.it/

As a Customer Success Coordinator, you will be responsible for managing and coordinating cargo bookings, ensuring efficient and effective handling of shipment requests, and providing exceptional customer service to clients. This role also involves liaising with various customers, departments, handling documentation, and ensuring compliance with industry regulations.

Key Notes: This role will be based in Malaysia, working in Wisma Tune, Teleport’s Office to support Singapore. Public holidays will be based on Singapore public holidays. You will be receiving off-in-lieu/shift allowance for days you are working on Public holidays. Irregular working hours with potential for overtime during peak periods or urgent shipments.

SALARY RANGE: RM 3000 - RM3500

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Booking Management: Handle incoming booking requests from clients via phone, email, and online platforms
• Booking Management: Confirm bookings, schedule shipments, and ensure accurate data entry into the booking system
• Booking Management: Coordinate with the operations team to ensure availability of cargo space and timely transportation
• Customer Service: Provide courteous service to clients, addressing inquiries, and guidance on shipment options
• Customer Service: Maintain strong relationships with clients, understanding their needs and ensuring their satisfaction
• Coordination: Liaise with departments, such as operations, finance, and customer service, to ensure seamless handling
• Coordination: Review and follow up on invoicing, payment and billing queries
• Problem Solving: Identify and resolve any issues or discrepancies related to bookings, documentation, or shipment schedules
• Problem Solving: Proactively address potential delays or challenges, ensuring timely and efficient cargo delivery.
• Documentation: Prepare and verify all necessary documentation for cargo shipments, including bills of lading, shipping instructions, and customs declarations. Ensure compliance with international shipping regulations, company policies, and industry standards.

These are minimum-requirement skills and a ‘must-have’ for the role:

• Strong organizational and multitasking abilities.
• Excellent communication and customer service skills.
• Proficiency in Google Suite and experience with booking or logistics software.
• Attention to detail and accuracy in data entry and documentation.
• Multilingual abilities - having English, Bahasa Malaysia, Chinese (write and read)
• Experience in a fast growing start-up
• Understanding of international shipping regulations and documentation requirements.
• Familiarity with cargo booking procedures and transportation logistics.
• Degrees qualification not necessary, at least 2 years or more experience in logistics, shipping or cargo industry

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

About the role:

You have significant experience in designing, building, operating, and maintaining cloud-based infrastructure (including containerized workloads), with a strong focus on security, availability, observability, and disaster recovery. You are comfortable leading and setting the technical direction for DevOps & SecOps, and you like to collaborate with engineering, QA, and data teams to ensure the best possible outcome is achieved.

You’re a star on the rise who is looking for the opportunity to join a FinTech company in a really exciting period of growth, who is ready to step up and become the DevOps leader in a small but growing Engineering team

As a Platform Manager at Ezypay, you will:

• Lead DevOps Initiatives: Set and guide the direction for DevOps across the company.
• Ensure System Reliability: Perform operational procedures and ongoing maintenance to support site reliability.
• Develop and Maintain Platforms: Plan, implement, and test modular, welldocumented, and efficient platform programs.
• Collaborate with Engineers: Work across the Engineering to uphold and drive progress on technology standards.
• Compliance Support: Maintain ongoing compliance with PCI DSS requirements.
• Architectural Input: Contribute to defining system architecture for both software and systems.
• Manage Cloud Infrastructure: Oversee a team responsible for AWS cloud infrastructure, monitoring (Datadog), CI/CD pipelines (CircleCI), and database management (RDS).
• Focus on Availability: Prioritize high availability, redundancy, and disaster recovery
• Lead and Mentor Team: Grow your team, fostering professional development and growth for your direct reports.

• Bachelor’s Degree in Computer Science, Software Engineering or relevant Information technology industry experience.
• 5+ years industry experience with an in-depth understanding of distributed cloud platforms
• 3+ years experience with containerised platforms on AWS
• Solid grasp of computer science fundamentals
• Experience leading a team
• Good working experience with Java.
• Good understanding of security best practices in the context of web applications
• Good understanding of networking concepts and protocols
• Working knowledge of a modern SDLC management methodology, such as SCRUM, Kanban

• Competitive salary package & performance bonus
• Gym subsidies 
• Casual dress code 

• Flexible working arrangements  (including work from home and remote) 
• Generous number of Annual Leaves
• Extensive medical coverage (including dental & optical)
• Generous amount of Annual Leaves
• Delicious office snacks 
• Guidance and mentoring from leaders within the business 
• Dynamic, positive work environment 
• Fantastic team culture