Total 17 it analyst job vacancies in Maintenance / Repair category in London, Greater London, SW20 0JL

We are seeking to appoint an enthusiastic IT Technician to join our busy IT Department. You will be required to help ensure the effective working of the school’s extensive IT equipment and systems.The successful candidate will need to have excellent IT skills, a flexible approach to work, be able to work under pressure and have a helpful and friendly manner. Previous experience of working within a school environment would be useful but not essential.Raynes Park High School is a vibrant, student-focussed 11 – 19 secondary school rated “Good” by Ofsted in January 2019. We foster a strong community and have great pride in our students and their achievements. Whilst the students are at the centre of everything we do, we recognise and value our dedicated and committed staff. We are actively seeking ways to enable our staff to achieve a balance between the exacting demands of their profession and their lives outside work. Above all we aim to ensure that every student is inspired to learn and achieves the best they can as a result of exceptional teaching and learning.For further information and details of how to apply, please visit our website. Should you wish to visit the school prior to completing your application you will be warmly welcomed. Please telephone the school or email us if you would like to arrange a visit.Closing date: Monday 7th October 2024 9.00am
Interviews: Later that week or w/b 14th October
We reserve the right to interview strong candidates prior to the closing date so we encourage you to submit your application early. Please note that we do not accept CVs.

We are looking to recruit an enthusiastic and hard-working Junior IT Technician to join our Support Team who would be assisting with a broad range of IT support across the school. This is a fantastic opportunity for someone who would like to gain valuable experience in a range of hardware and software systems and services within a busy team.Raynes Park High School is a vibrant, student-focussed 11 – 19 secondary school rated “Good” by Ofsted in January 2019. We foster a strong community and have great pride in our students and their achievements. Whilst the students are at the centre of everything we do, we recognise and value our dedicated and committed staff. We are actively seeking ways to enable our staff to achieve a balance between the exacting demands of their profession and their lives outside work. Above all we aim to ensure that every student is inspired to learn and achieves the best they can as a result of exceptional teaching and learning.For further information and details of how to apply, please visit our website. Should you wish to visit the school prior to completing your application you will be warmly welcomed. Please telephone the school or email us if you would like to arrange a visit.Closing date: Monday 7th October 2024 9.00am
Interviews: Later that week or w/b 14th October
We reserve the right to interview strong candidates prior to the closing date so we encourage you to submit your application early. Please note that we do not accept CVs.

We are pleased that our Administration and Support Team is expanding and we are looking to recruit an enthusiastic and hard-working Senior IT Technician to join our Support Team providing a broad rangeof IT support across the school. This is a fantastic opportunity for a keen individual with solid fundamental knowledge to gain valuable experience in a range of hardware and software systems andservices within a busy team.
Raynes Park High School is a vibrant, student-focussed 11 – 19 secondary school rated “Good” by Ofsted in January 2019. We foster a strong community and have great pride in our students and their achievements. Whilst the students are at the centre of everything we do, we recognise and value our dedicated and committed staff. We are actively seeking ways to enable our staff to achieve a balance between the exacting demands of their profession and their lives outside work. Above all we aim to ensure that every student is inspired to learn and achieves the best they can as a result of exceptional teaching and learning.For further information and details of how to apply, please visit our website. Should you wish to visit the school prior to completing your application you will be warmly welcomed. Please telephone the school or email us if you would like to arrange a visit.Closing date: Monday 7th October 2024 9.00am
Interviews: Later that week or w/b 14th October
We reserve the right to interview strong candidates prior to the closing date so we encourage you to submit your application early. Please note that we do not accept CVs.

What skills and experience we're looking for

Please see Recruitment Pack attached.

What the school offers its staff

Please see Recruitment Pack attached.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

An IT Technician is responsible for maintaining the organization’s computer systems, ensuring their smooth and efficient operation. This role involves the installation, configuration, and troubleshooting of hardware and software, as well as managing network systems to ensure continuous connectivity. The technician provides technical support to end-users by diagnosing and resolving issues related to desktops, laptops, printers, and other IT equipment. They also manage user accounts, security settings, and backups, ensuring data integrity and system security. Regularly monitoring system performance, an IT Technician identifies potential issues and takes proactive measures to prevent downtime, including performing routine system maintenance and updates. In collaboration with other IT professionals, the technician assists in implementing new technologies, optimizing IT infrastructure, and ensuring compliance with industry standards and regulations.

What skills and experience we're looking for

Please see Recruitment Pack attached.

What the school offers its staff

Please see Recruitment Pack attached.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

IT Solution Architect: Facilities ManagementHome-based with UK Travel Full Time, Permanent £60,000
- £70,000 (dependent on experience)

Here at Serco, we are seeking a talented IT Solution Architect with experience of Facilities Management solutions to support the execution of IT projects and bids by working with key stakeholders to understand business requirements.

Working within key stakeholders (business and IT), you will identify any gaps between business requirements and current IT capabilities, defining solutions to bridge the gaps, ensuring the project scope is maintained, and solutions implemented in line with Serco’s architectural principles and the IT strategy for the BU.

You will work closely with clients and business representatives to understand their business needs and design solutions to tackle the IT need of each project or bid. You must also understand the IT needs of the business as well as the overall impact of proposed solutions to the profitability of the business or bid you’re working on.


As part of this you’ll:


- Work with the IT Project Manager to understand the needs of business and produce designs & solutions for each project. You will be also required to create road maps for “soft FM” solutions, including cleaning, postering and catering.
- Whilst working on bids, liaise with the business development and bid teams to formulate appropriate solutions and cost models
- Attend solution reviews and, if appropriate, governance boards, to ensure solutions are approved and adhere to Serco architectural standards
- Present solution design and cost models as part of the Serco bid governance framework
- Provide architectural guidance and design leadership to the project delivery team to ensure delivery is in line with the design
- Ensure solution and service designs are aligned with business needs to support Enterprise Architecture roadmaps and IT strategies


What you’ll need to do the role:

- A background in Facilities Management, with an emphasis on “soft FM” aspects such as cleaning and catering.
- Practical experience of understanding business requirements, whilst maintaining a knowledge of current and emerging IT technologies
- Ability to offer clearly defined solutions to business problems, along with being an analytical thinker and logical in approaching issues
- Effective communication skills that enable you to convey complex technical details to clients in simple terms
- Ability to identify technical issues and design solutions to fix them, gathering and assimilating information
- Excellent relationship building skills
- Must be willing to undergo BPSS security clearance. In some cases, SC may also be required depending on assignment



Why Serco:

Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won’t be hard to find. You'll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.

What we offer:


- Flexible working considered
- Pension – 6%
- A company passionate about diversity and inclusion
- Growth and development opportunities – Serco will support with a range of qualifications
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Bupa Anytime HealthLine, Thrive App, Simply Health Plans and more
- Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure and Hospitality discounts
- Up to 25 days annual leave plus bank holidays, with the option to purchase more
- Life assurance


Apply
Please click on the apply button to be taken to our careers website

Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We’re a proud holder of the Silver Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.

Proud member of the Disability Confident employer scheme

Junior IT Technician/IT Technician at Phoenix AcademyRESPONSIBLE TO: Regional Service Delivery Manager
HOURS: Full time. Typical working pattern could be 8am-4pm or 9am-5pm. This will be determined on appointment.
SALARY: Junior IT Technician – NJC pay scale 4, points 7 –11 (£29,412 - £31,242)
IT Technician - NJC pay scale 5, points 12 -17 (£31,716 - £34,239) | Starting salary to be confirmed upon appointment, subject to experience.PLACE OF WORK: Phoenix Academy, The Curve, Shepherd’s Bush, W12 0RQ.
RIGHT TO WORK: This appointment is subject to verification of the right to work in the UK. Where the successful candidate has worked or been resident overseas in the last five years, such checks and confirmations will be required in accordance with the statutory guidance
STAFF BENEFITS: Future Academies recognises its employees as the most important asset and critical to its success. To demonstrate this all staff are offered the following benefits:
A supportive ethos and concern for the well-being of all colleagues.
Excellent CPD opportunities and career progression.
Employer Contributions to Local Government or Teachers Pension Scheme.
Cycle to work scheme.
Employee Assistance Programme.
Eye Care Voucher scheme.
Car Benefit Scheme
PROBATION PERIOD: The post holder will be required to complete a 6-month probation period

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

IT Solution Architect: Facilities ManagementHome-based with UK Travel Full Time, Permanent £60,000
- £70,000 (dependent on experience)

Here at Serco, we are seeking a talented IT Solution Architect with experience of Facilities Management solutions to support the execution of IT projects and bids by working with key stakeholders to understand business requirements.

Working within key stakeholders (business and IT), you will identify any gaps between business requirements and current IT capabilities, defining solutions to bridge the gaps, ensuring the project scope is maintained, and solutions implemented in line with Serco’s architectural principles and the IT strategy for the BU.

You will work closely with clients and business representatives to understand their business needs and design solutions to tackle the IT need of each project or bid. You must also understand the IT needs of the business as well as the overall impact of proposed solutions to the profitability of the business or bid you’re working on.


As part of this you’ll:


- Work with the IT Project Manager to understand the needs of business and produce designs & solutions for each project. You will be also required to create road maps for “soft FM” solutions, including cleaning, postering and catering.
- Whilst working on bids, liaise with the business development and bid teams to formulate appropriate solutions and cost models
- Attend solution reviews and, if appropriate, governance boards, to ensure solutions are approved and adhere to Serco architectural standards
- Present solution design and cost models as part of the Serco bid governance framework
- Provide architectural guidance and design leadership to the project delivery team to ensure delivery is in line with the design
- Ensure solution and service designs are aligned with business needs to support Enterprise Architecture roadmaps and IT strategies


What you’ll need to do the role:

- A background in Facilities Management, with an emphasis on “soft FM” aspects such as cleaning and catering.
- Practical experience of understanding business requirements, whilst maintaining a knowledge of current and emerging IT technologies
- Ability to offer clearly defined solutions to business problems, along with being an analytical thinker and logical in approaching issues
- Effective communication skills that enable you to convey complex technical details to clients in simple terms
- Ability to identify technical issues and design solutions to fix them, gathering and assimilating information
- Excellent relationship building skills
- Must be willing to undergo BPSS security clearance. In some cases, SC may also be required depending on assignment



Why Serco:

Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won’t be hard to find. You'll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.

What we offer:


- Flexible working considered
- Pension – 6%
- A company passionate about diversity and inclusion
- Growth and development opportunities – Serco will support with a range of qualifications
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Bupa Anytime HealthLine, Thrive App, Simply Health Plans and more
- Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure and Hospitality discounts
- Up to 25 days annual leave plus bank holidays, with the option to purchase more
- Life assurance


Apply
Please click on the apply button to be taken to our careers website

Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We’re a proud holder of the Silver Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.

Proud member of the Disability Confident employer scheme

What skills and experience we're looking for



About the Role

City of London Academies Trust (COLAT) is seeking to appoint an exceptional IT Technician. As one of the Trust’s IT Technicians, you will work within a professional team of colleagues ensuring the smooth running of all Trust ICT systems and infrastructure to facilitate outstanding teaching, learning, administration, and leadership. You will provide a first contact service to assess and diagnose reported incidents, as well as second level support by investigating raised incidents and provide resolutions within the service level agreement targets. We will provide opportunities for growth and development through training, hands-on experience, and exposure to a range of technologies. All COLAT academies are based in the heart of evolving communities, and we value the diversity of our workforce. We welcome candidates from all backgrounds to join our team. This role is part of the Central IT Team primarily based at City of London Academy Shoreditch Park with the main focus of providing Shoreditch Park with a high quality, comprehensive and efficient IT support function.

About Us

COLAT is driven by the ambition to bethe best. We believe exceptional leaders create exceptional schools; they transform lives and shape the future of every student.

COLAT currently oversees six secondary academies, three primary academies and one sixth form centre all located in north, south and east London. We combine the heritage and tradition of the Corporation of London with a genuinely innovative, enterprising, and entrepreneurial ethos. We are also committed to providing training and development to all our staff, plus excellent career advancement opportunities within this evolving Trust.

About you

We are looking for a highly skilled and knowledgeable candidate who wants to work in a role where there is ample opportunity to apply their expertise and skills within an education setting. You will hold a recognised technician qualification at NVQ level 3 or have relevant experience. You will have a sound knowledge of service level definition with the ability to priorities own workload, be an excellent planner and organiser, with proficient communication skills whilst maintaining professionalism when working under pressure.

If you match our ambition and want to join our dedicated team of professionals, we would love to hear from you. Candidates must address the person specification in no more than 1,000 words. Applications must be submitted via the TES portal.

If you require any other details, or would like an informal discussion, please contactenquiries@cola.org.uk.



What the school offers its staff



• Teachers’ or local government pension scheme with a generous contribution from the Trust
• Occupational maternity and adoption pay following 26 weeks of continuous service
• Generous annual leave entitlement
• Sabbatical leave entitlement for up to on year (unpaid) after five years’ continuous service
• Cycle to work scheme
• Corporate gym membership rates
• Travelcard loan scheme
• Annual training and development opportunities in addition to in-house staff development
• Access to City of London housing allocation scheme




Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

We are looking to recruit a Senior IT Technician to work primarily at Meridian High School, New Addington, Croydon. The successful candidate will benefit from the support of our dedicated and experienced IT team across the Trust.
Your Opportunity This is an exciting role with a varied work stream, and we require an enthusiastic and proactive individual who can think outside the box to solve issues independently, but who can also work effectively with our wider IT and school teams. Ideally, we would like the successful candidate to have a minimum of 1-2 years’ experience in a similar role and has experience with hardware and software, including installation, configuration and deployment. The role will provide first and second line support in the field, working with a range of systems and users with varying skills and will need to find solutions to issues affecting all aspects of IT. Join the GLF Schools Community As a part of GLF Schools, you will join a community of staff dedicated to transforming education. With regular progression discussions, there will be a wealth of opportunities for you to grow your career, whether in one of our 42 academies or in our School Support Team. A growing Multi Academy Trust with over 2,000 colleagues and over 17,000 pupils Founded upon the values of Respect, Inclusivity, Integrity and Kindness 42 primary and secondary schools within 7 Local Authority areas across the south of England We work as a community whilst ensuring each school maintains its own unique identity Committed to ensuring all children and young people receive the best possible education GLF Schools Employment Offer
GLF Schools has a generous employment offer, which allows all our colleagues to Grow, Learn and Flourish
Access to our highly competitive Local Government Pension Scheme
Flexible working options
Generous holiday allowance
Work life and family friendly policies
Employee wellbeing initiatives
Career pathways and talent management
Access to a staff benefits portal
Community and collaboration working modelPlease read the attached Join Our Community candidate pack for further information.The Details
Salary - GLF Specialist - £27,000 to £33,000 per annumHours - 36 hours a week, 52 weeks a year
Start Date - ASAPClose date for applications - 1st July 2024Interview Date - TBC with successful applicants

We are looking to recruit an enthusiastic IT Technician with excellent customer service skills to join the IT Support Team. The post-holder is responsible for installing, maintaining and repairing hardware & software components of the organization's computers. Also supporting these systems through remote access or site visits as needed.You should ideally have experience of the following:Microsoft Windows Microsoft OfficePC Hardware and SoftwareGood IT Support knowledgeExcellent team player and strong communication skillsKnowledge of Windows Server and networking would be ideal as well as an eagerness to learn new skills.You will have ability to communicate effectively by telephone, e-mail and in person with students and staff at all levels within the College. We are looking for a team player with the ability to work flexibly. You will be required to provide administrative support to a busy team and must be able to demonstrate skills in prioritising and scheduling work to deal with multiple tasks whilst working under pressure.Closing date: 2nd June 2024Interviews will take place week commencing: 10th June 2024The closing date given is a guide only. There may be some occasions where we have to close a vacancy once sufficient applications have been received. It is therefore advisable that you submit your application as early as possible to avoid disappointment.New City College is one of the strongest and most influential further education organisations in the country. There are several campuses and this role will provide support and attend site at Hackney, Poplar and Arbour SquareNew City College is the dynamic group of further education colleges in East London which comprises Tower Hamlets College, Hackney Community College, Epping Forest College Redbridge College, Havering College of Further & Higher Education and Havering Sixth form College. Our 6-college merger places the group at the forefront of further education in the region. With a turnover of £105m, 20,000 students and 1900 staff it is one of the strongest and most influential further education organisations in the country. Our college environment is second to none. We have industry standard facilities and equipment at all campuses, expert staff and partnerships with other high-profile organisations which all prepare students for progression to higher education or successful careers.East London is dynamic, innovative and entrepreneurial. As we develop our longer term vision, we will continue to ensure that we invest in our staff and other resources to provide a distinctive offer and excellent, supportive learning environment which meets the needs of students and employers and prepares local people for the changing workforce of the area. As the College supports a number of children and vulnerable adults, all staff are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Accordingly, all staff will be subject to an ‘Enhanced’ DBS (formerly CRB) check, along with a Children’s Barred List check if in regulated activity. Any offers of appointment may be withdrawn if these checks prove to be unsatisfactory to the College. Self-disclosure will be required as part of the recruitment process. If you fail to make a full disclosure or provide sight of your DBS certificate then your offer of employment is likely to be withdrawn. The College's DBS policy covers the recruitment of ex-offenders which is available upon request.New City College aims to develop a workforce that reflects the diverse community we serve and actively welcome applications from candidates from a BAME background.

Your new company
This secondary school is based in the Stockport area, and they are looking to add to their team with the appointment of a Senior IT Technician on a permanent basis with the successful candidate reporting to the IT Manager. The school is easily accessible via both car and public transport, and you will be joining a well-established support staff team and will become an integral part of the team. As part of a wider trust of schools, you will be based predominantly at one secondary school, however have the support of a wider IT team.
Your new role
As Senior IT Technician, you will report to the IT Manager and be responsible for providing a high level of IT support across the school, maintaining the IT provision and working closely with end users. On a daily basis, you will be responding to all service desk requests from end users, and responding to these in a timely manner and resolved efficiently - these requests could be related to hardware, software, networking or for specific educational technologies. This will include installing, configuring and testing new systems and applications, setting up and new installation of hardware, updating new software and configuring and maintaining both MDKM systems and devices, including iMacs. In addition, you will support with AV equipment, CCTV, printers and various bespoke systems to the education sector, therefore allowing you to further develop your skills. This is a hugely varied role which will allow you to gain advanced experience in various areas of IT and become part of a successful IT team providing a high level of service.
What you'll need to succeed
In order to be successful in securing this position, you must possess significant IT experience, ideally with experience working in the education sector and dealing with various areas of IT. You will be seeking a role where you have the opportunity to further develop, working closely with an IT Manager and a role where you can progress.
What you'll get in return
In return, you will be paid a competitive salary of between £26,500 and £29,000 and the opportunity to further progress your career. You will receive additional training and continuous professional development, as well as become part of the local government pension scheme.
What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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Reference: SCCG2705 | Closing Date: 15/04/2024 | Interview Date: 22/04/2024
Salary: £21,711 – £23,868. Incremental progression throughout the band is available
Contract Type: Permanent| Hours per Week: 36 | Location: Eccles Sixth Form College, Chatsworth Rd, Eccles, Manchester M30 9FJ
About the Role
We are seeking to recruit a proactive and responsive IT Technician to be a first point of contact for technical support of IT services at Salford City College.
In this exciting role you will be expected to deliver excellent customer service to students, staff and delegates, including the preparation of IT facilities and services. The successful candidate will have a good knowledge of PCs, tablets and Microsoft Windows, experience of supporting delivery, preferably in an ITIL environment, of IT services and a BTEC Higher level (or equivalent) in an IT related subject.
How to Apply
For more information and to apply for this job, please complete the registration and online application form via our website.
Reason to Join Us:
• We have Generous Terms and Conditions (Sixth Form College’s Association style terms and conditions) including 40 days annual leave entitlement (including bank holidays)
• We have a 3pm finish on Fridays, Free on-site parking and various health and wellbeing resources and benefit schemes including two Staff Wellbeing days per year.
• We offer automatic enrolment to the Local Government Pension Scheme with 20.70% employer pension contribution.
• Our College is an incredible community, there is a lot that staff and their families can get involved with.
• We have family friendly policies and we are happy to talk about flexible working.
• We invest in our people and offer a range of training & career opportunities for all staff as part of our Be Outstanding Development programme.
• We have an amazing Staff Benefits Package with discounts and savings for supermarkets, petrol, high-street retailers, holidays, cinemas and other leisure.
• Our shared purpose: We believe in the value of education for a successful future and we want the best for our learners and our staff.
• Our core values are at the heart of everything we do. Staff and students behave with respect, integrity and kindness.
Commitment to Safeguarding
This post is exempt from the Rehabilitation of Offenders Act 1974 and as part of our safeguarding commitment we undertake DBS checks as part of our pre-employment procedures on all potential new employees
The College strives to be a diverse and inclusive community and welcomes applications from people from all backgrounds.

An opportunity has arisen with immediate effect for a Senior IT Technician with excellent technical skills to contribute to the continued support of trust Digital Service Department.

It is expected that the IT Technician will be capable to perform a professional second line technical support service for Trust users.

Career Progression pathways and development opportunities:

We are committed to get the very best out of our staff and support staff in their career aspirations. We have career pathways available, where you will be able to develop your skills and build on your experience to progress into other roles across different specialties.

The post holder(s) will be responsible for:
• Maintaining a high level of technical expertise and awareness to diagnose endpoint and other technical issues.
• The day-to-day delivery of a robust, customer-focussed technical support service.
• Adhering to policies and processes to protect the technical support service.
• Documenting all IT systems in area of responsibility, past and present.
• Supporting and contributing to technical projects.
• Identifying frequent and common error, supporting the development of policies and training to ensure that mobile telephony services are delivered effectively to staff within the Trust.
• Performing a professional second line technical support service for Trust users.
• Configuring, operating, maintaining and repairing corporate endpoint hardware and software including Laptop, Desktop, Mobile Phone and Tablets and associated accessories and peripherals.

The successful applicant(s) will be educated to BTEC level in a technical discipline or CompTIA A+ or N+, MSDT or equivalent through. They will also be expected to have an ITIL Foundation Certification and knowledge of Asset Management skills.

It is essential that they have a full and current UK driving license (Manual).

We are Proud to Belong at South West London and St George’s Mental Health NHS Trust.

We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as ‘good’ - we aspire to be ‘outstanding’.

This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services.

We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co-produce and involve our local communities in all that we do.

We offer flexible working, career development and a variety of benefits to enable a positive, welcoming environment in which our people and their careers can thrive.

Come and join our inclusive teams and help our patients on their recovery journey.
• To perform a professional second line technical support service for Trust users.
• To configure, operate, maintain and repair corporate endpoint hardware and software including Laptop, Desktop, Mobile Phone and Tablets and associated accessories and peripherals
• To maintain a high level of technical expertise and awareness to diagnose enpoint and other technical issues.
• To be responsible for the day-to-day delivery of a robust, customer-focussed technical support service.
• To adhere to policies and processes to protect the technical support service.
• To document all IT systems in area of responsibility, past and present.
• To support and contribute to technical projects.
• Identify frequent and common errors, and support the development of policies and training to ensure that mobile telephony services are delivered effectively to staff within the Trust.


This advert closes on Tuesday 19 Mar 2024