Total 377 information security analyst job vacancies in D14 Geylang, Eunos

Key Responsibilities

· Security Monitoring and Analysis: Monitor security alerts, logs, and event data from various sources, including EPP, EDR, IPS/IDS, SOC etc.

· Security Incident Response: Develop and execute incident response plans, procedures, and playbooks to facilitate timely and effective response to security incidents. Coordinate with internal teams and external stakeholders to contain, eradicate, and recover from security breaches.

· Incident Detection and Response: Detect and investigate security incidents, anomalies, and potential threats to networks, applications, and data. Collaborating with Global SOC team to analyze security breaches, new security vulnerabilities, threats to determine root causes and recommend appropriate remediation actions.

· Documentation and Reporting: Maintain accurate records of security incidents, investigations, and remediation activities. Prepare and present reports, metrics, and dashboards to management and stakeholders to communicate security posture and performance. Document procedures and process as necessary.

· Threat Intelligence Analysis: Stay updated on the latest cybersecurity threats, trends, and attack techniques by analyzing threat intelligence feeds, security advisories, and industry reports. Use this information to enhance threat detection and response capabilities.

· Strategic Planning: Combining information for group security, IT and business strategy to develop security strategy and planning.

· Security Assessment and Training: Support region-wide activities. Plan and execute security self-assessments, vendor security assessments and annual remediation activities.

Individual capabilities and requirements:

· Degree in Information Technology, or relevant fields

· Security focused industry certification, e.g.: Microsoft Security, GSEC, CEH, etc.

· Security technology : MS security (Azure, O365, ect), Qualys, Tanium, TrendMicro, IAM, AWS, etc.

· 3 years’ experience in Information Technology and at least 2 years in Security

· Hands on experience in security operations & solutions

Be a part of something BIG!

The Endpoint Security Engineer is responsible for the implementation and maintain enterprise level Endpoint security solutions. The key focus is to develop security related workflows, process and automation procedures. Proactively identify gaps, risks and issues and escalate to management accordingly. Remains current with new security technologies and recommends changes or actions to management as appropriate. Provide end-user support in the area relating to security as directed by management and work on multiple functions of high complexity.

Applying Service Delivery approach to ensure consistent and continuous Endpoint solutions and technologies are successfully deployed to meet the Technology Infrastructure (TI) strategic objectives. Possess strong leadership and communication abilities and is able to set realistic goals and implement appropriate plans to guide the team towards achieving those goals. You should be able to address multi-faceted issues effectively and in a collaborative manner.

Make an Impact by:

• Provide escalated troubleshooting and support assistance for endpoint security technologies as well as for native and 3rd party security and endpoint management tools
• Provide capacity planning and performance monitoring to sustain and improve mobility service availability
• Ensure thorough testing of solutions for functionality and compatibility
• Coordinate service/support needs with vendors, application support teams, and internal teams through effective partnership, collaboration and communication
• Provide change request leadership for the deployment of application or infrastructure related changes
• Participate in application troubleshooting and security incident problem resolution with other infrastructure teams, including application, storage, messaging, and server teams.
• Represent the team in change, incident and problem management calls and manage request queues
• Maintain and define hardware, software, and configuration standards (Operational Runbooks and Playbooks)
• Partner with other Product Infrastructure teams to apply standards and policies relevant to operational excellence
• Participate in on call rotation where necessary.
• Respond rapidly to unplanned events, including after-hours for critically urgent issues.
• Support Incident Response Team to help in analyzing, forensics, containing, and coordinating technical elements of response
• Prepare monthly or quarterly reports which summarize all of the vulnerability statistics for the entire enterprise level endpoints.
• Manage the procedures, the tools, and serve as a subject matter expert for antivirus, anti-malware, and intrusion prevention processes and technologies deployed on endpoint devices
• Manage the process and serve as a subject matter expert for hardening the configuration of various endpoint devices including utilizing appropriate group policy settings, file permissions and access controls to increase endpoint security.
• Maintains expertise to function as subject matter expert in multiple technical and business disciplines
• Provide leadership towards accomplishing major upgrades and new product onboarding deployments in the area of Endpoint Security.
• Coordinate and expedite support cases with endpoint security technology vendor and product management teams.
• Familiarity with best practices for policy and mobility standards
• Device Policy configuration (iOS and Android)
• Workplace Persona policy configuration and troubleshooting.
• Compliance policy configuration and troubleshooting
• Patch management advocacy and compliance
• Support and mentor team members
• Evaluate existing security tools and document security enhancements or procedures to mitigate risks
• Serves as an advocate for secure computing practices and procedures.

Skills for Success:

• 5 – 8 years working experience
• 5 years EUT related in a large enterprise (>2000 staff) with multi-location.
• Microsoft Windows Servers.
• In depth knowledge of Proxy
• Microsoft Technologies include Active Directory, Exchange, O365, SCCM, File and Print services
• Management of Microsoft Windows, MacOS, iOS and Android clients
• Working experience of using ServiceNow

Rewards that Go Beyond:

• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

1. Responsibilities

· Strategic planning for IT security investments and technology adoption to maximize effectiveness of IT security controls against rapidly evolving threats.

· Develop and enhance the integrated Security Operations Centre (SOC) for advanced cyber threat monitoring and detection, early warning and active defence capabilities for both the Financial Sector and MAS as an institution.

· Work closely with internal and external stakeholders to manage the operations of the integrated SOC.

· Develop and implement cyber resilience frameworks, standard operating procedures and playbooks for cyber security operations and incident response.

· Ensure that cyber threats, risks and vulnerabilities are appropriately investigated and addressed promptly.

· Coordinate the investigations of cybersecurity incidents with internal teams and cross agency partners.

· Perform periodic management and third-party reporting.

· Work with partners to perform periodic rules tuning, streamline procedures and implement automation to improve efficiency and quality of output.

· Participate in various internal, external and international forums/projects on cyber security.

· Broad understanding of Financial Sectors operations will be provided so that we can better relate the linkages between business and cyber operation.

2. What we are looking for

• Strong interest in SOC operations.

• Hands-on experiences with implementing services/application on Windows and/or Linux preferred.

• Hands-on experiences with prevailing SIEM tools preferred.

• Hands-on experiences with prevailing cloud technologies preferred.

• Scripting/coding skills preferred.

• Normal office hours, but off-office hours standby to respond to exigencies is expected.

• Management of technical projects/implementation is expected.

• Writing of proposals and procurement related work is expected.

What this job involves

JLL Data PMO team’s mission is to enable our team and clients to make data driven decisions based on the business insights from various sources of data. The Data Analyst is a key part of this mission and will play a crucial role in Regional Data Program initiatives. The role requires a competency in Smartsheet which is the foundational tool for data gathering and reports. In addition the role is expected to understand the overall business process and have analytical skills to visualize the insights required by stakeholders.

Responsibilities include:

• Working with business line owners to develop requirements, define success metrics, manage and execute analytical projects, and evaluate results.
• Acting as POC for Smartsheet and relevant reports and dashboards in google platform (Plx)
• Developing Smartsheet forms, reports and dashboard from information gathered from a variety of internal and external sources.
• Translating stakeholders requirements and questions and providing solutions through reports and dashboards.
• Driving Data Quality and Governance in multiple sources
• Understanding the overall business process and developing process maps for data programs
• Maintenance of key reports and dashboard as part of BaU.
• Continuous improvement on data gathering, analytics and the overall process.
• Produce dashboards which are fit for purpose and provide insight and narrative to the end-users based on data and to support reporting to management groups.
• Training end-users on new tools, reports and dashboards.
• Troubleshooting the reporting database environment and reports.

We are looking for an experienced Product Manager for Outsourcing services as part of the Singtel Network Solutions and Services’ business that has a relentless pursuit for excellence, is a great communicator, and can work with teams with various levels of experience to help create solutions to a wide range of problems.

This role will be responsible for designing, evangelizing, and proposing modern Outsourcing services to Enterprise customers, incorporating On Premises software defined infrastructure, Hyperscale infrastructure, as well as the different “multi-Tower” capabilities of Singtel including connectivity, security, mobility, etc. Partnering closely with different sales, solutions, product, and delivery teams across Singtel, this position will help construct compelling AI assisted multi-domain Outsourcing services that address the business needs of our Enterprise customers while at the same time align with Singtel’s product and technology strategy, operating models and commercial objectives.

We are looking for someone that brings new thinking and is excited about the challenge of driving change with existing and new technologies.

The successful candidate should be a self-starter and can build trusting relationships across teams.

You will champion the application of industry best practices, Hybrid architecture services strategies, and best practice standards to ensure successful design and implementation of secure, automated and AI assisted Outsourcing solutions across a wide variety of product and solutions offerings.

This role will need to drive service development, technology standards, best practices, and governance, and establish the direction to address emerging business requirements across various enterprise customers from different industries.

Make an Impact by:

Product Management

• To manage and enhance existing Outsourcing services portfolio including Advisory, Design, Deployment and Management of hybrid infrastructure, discovery services, observability solutions, Mobility and security management, and other outsoucing solutions
• To understand the technology and industry landscape and develop a roadmap of new and innovative services to address Enterprise customer challenges
• To work closely with Sales and presales to drive sales pipelines and develop customer opportunities
• To support sales and pre-sales and provide advice relating to the various service offerings for NSS Outsourcing services
• Deliver compelling technical presentations, product demos, POCs, and discussions to drive adoption of Singtel Outsourcing Services
• Collaborating with internal product, engineering and delivery teams as well as partners to help define the product strategy and road map, market positioning, launch and continuing refinement of NSS Multi Tower solutions
• Maintain working knowledge of competitor products and services
• To develop technical reference architectures, service schemes, service levels, and statement of works for Outsourcing services. To identify relevant tools and automation solutions to drive efficiencies, improve governance, security and resiliency of the solutions.
• To develop all product collaterals (battlecards, playbooks, sales kits, Internet / Intranet content) to enable effective GTM initiatives
• To develop and maintain templates for contracts and service terms between Singtel and customers
• To develop reference templates including service templates, statement of works, service levels, workbooks / playbooks / runbooks, etc based on industry best practices
• To incorporate AI and observability capabilities to augment our outsourcing capabilities, and improve productivity as well as responsiveness
• To drive GTM initiatives with marketing and conduct events / customer presentations to increase awareness of the solutions offerings and also drive new sales pipelines
• To conduct regular business reviews and Sales cadences to ensure progress against strategic priorities and financial targets

Partnerships

• To develop and maintain strong relationships with Technology and Service Partners, including Broadcom / VMware, Nutanix, Microsoft (Azure), Amazon Web Services, Hashicorp (Terraform), Redhat (Ansible), Kentik, Device 42, etc
• To drive enablement for sales, pre-sales and delivery teams
• To ensure that the requisite certifications for product management, sales, pre-sales and delivery are well defined and achieved by the respective stakeholders.
• To manage the partner programs of the key technology partners and ensure that we meet the required partnership criteria and targets
• To evaluate new technology development and innovations from partners for continuous service enhancement and new service development

Financials

• To achieve revenue and margin targets for Outsourcing services
• To manage the P&L of the business and maximize profitability of the business
• To work with delivery teams to ensure business case commitments are met, and drive continual cost optimization to improve product profitability
• To develop deal specific business cases and ensure finance and product clearance

Skills for Success:

• Degree in Computer Science, Engineering or equivalent
• Minimum 5 years’ experience in product management, pre-sales, product architecting or solutions design
• Broadcom / VMware, HPE, Azure associate or professional certification or equivalent
• Familiarity Intermediate knowledge or Experience with Outsourcing architecture design and services operations, Product Management, or technical business development, and be very familiar with Outsourcing, Generative AI, Cloud and automating various cloud blueprints for clients, as well as defining new patterns and standards as required.
• Understanding of Private and Public Cloud, devops practices, automation, Generative AI, observability Cloud Tools and other Cloud / DevOps technologies.
• Experience in handling different aspects of technology including Cloud, Security, Connectivity, automation, observability etc
• Knowledgeable in Private and Public Cloud, devops practices, automation, Generative AI, observability Cloud Tools and other Cloud / DevOps technologies.

Job Description

1

Provide support and trouble shoot application issues

2

Perform unit and integration software testing

3

Gather and understand the business requirements and translate to Functional Specifications

4

Walkthrough of Functional Specifications with users, development and technical teams

5

Produce Test Scenarios targeting all business requirements

6

Person in charge of all requirements/functional specs clarifications

7

Develop web based applications based on specifications

8

Conduct defect analysis during UAT

9

Coordinate and liaise with relevant parties for project related items

Requirements

1

Degree in Information Technology, Engineering, Computer Science or related disciplines

2

At least 5-7 years experience as System Analyst

3

Strong analytical and problem-solving skill.

4

Able to work in fast paced and challenging environment

5

Able to learn and adapt quickly to new skill and technology

6

Good communication, presentation and inter-personnel skills.

7

Must be a team player as well as able to work independently

8

Strong techno-functional skills required:

* Proven experience in requirement gathering and documenting them

* Experience in conducting User Acceptance Test and User Training

* Good in documentation example: Technical design, User manuals, FAQ etc

* Handle users' requests and Application support

* Good understanding of programming and coding standards

* Proficient in developing Web based applications using .NET and MVC 5

* Proficient in SQL programming in MS SQL 2016 and performance tuning

* Familiar with SQL Server Reporting Services (SSRS) & SQL Server Integration Services (SSIS)

* Familiar with Telerik/Kendo MVC UI controls,.NET 4.5 and later

* Working knowledge in Entity Framework 6 ,LINQ, Web API, Windows Communication Foundation (WCF) and Microsoft Enterprise Library

* Proficient in Ajax, JQuery,JSON, CSS 3, HTML 5, Bootstrap

* Working knowledge with VS 2015 and TFS

Roles and Responsibilities:

• Programming, troubleshooting of PLC/SCADA system.
• Experienced in programming using ladder, VBA or other programming languages will be added advantage.
• Basic setup and troubleshot of Network switches and able to perform network check and IP address configuration of network devices.
• Carry out routine and preventive maintenance of control systems and network systems.
• Closely collaborate with Project Manager and Engineers to support the project.
• Provide information and prepare reports by collecting, analysing and summarizing of the control system.

Requirements:

• Diploma or Degree in Computer Science, Electrical & Electronics or Mechatronic Engineering or other similar disciplines.
• Relevant experience in PLC/SCADA application, networking setup, instruments and troubleshooting in hardware.
• Good interpersonal skills & positive working attitude, team player.
• Able to work under minimum supervision.
• Able to understand electrical drawing.
• Familiar with Microsoft office.
• Able to work night shift during maintenance period.

Business Process Analyst

Work Dynamics - Integrated Facilities Management

Key responsibilities of a Business Process Analyst:

• Organize and evaluate operational aspects of account management to identify areas for improvement.
• Optimize efficiency by streamlining business processes and workflows.
• Improve the quality of products and services through data analysis and insights.
• Lead projects and programs that support the Account Management and Operation journey.
• Collaborate with cross-functional stakeholders to ensure alignment and effective implementation of process improvements.
• Provide recommendations for process enhancements based on data-driven insights.
• Conduct process mapping and modeling to visualize and document workflows.
• Identify and rectify inefficiencies by solving problems and anticipating challenges.
• Drive process standardization initiatives to promote operational excellence.
• Forecast future trends and adapt processes to stay ahead of market changes.
• Manage key deliverables and strategic initiatives for transformational accounts.
• Problem-solving skills: Capability to devise innovative solutions and anticipate challenges.
• Process mapping and modeling skills: Proficiency in visualizing and documenting processes.
• Communication skills: Strong verbal and written communication abilities for effective collaboration.
• Analytical skills: Ability to analyze complex data for process improvement decisions.

Requirements:

A bachelor's degree in business administration, Facilities / Operations management, process engineering, supply chain management, or a related field with 1 to 2 years of relevant experience preferably within the real estate or facilities management industry.

Inquisitive mindset with a good understanding of operations and facilities management processes, including the ability to identify areas for improvement and implement best practices.

We’re looking for a Payment Operations Analyst who is passionate about our mission of Money Without Borders to partner with our payment product teams to help drive data-driven and innovative growth decisions while helping to make our payment systems smoother and more efficient.

As a Payment Operations Analyst, you'll be driving our analytics efforts in the Payment Operations product team that balances the work between making our payment rails frictionless, borderless and enabling a smooth customer payment experience. You’ll also be a part of a wider team of over 100 Analysts! You’ll get to collaborate on cross-team projects, develop technical skills and bring ideas about how we can improve analytics across Wise.

Most importantly, you’ll collaborate closely with your product managers, designers and engineers to bring your insights into real change for our customers and help drive our mission!

Your mission:

At Wise our mission is Money Without Borders - instant, convenient, transparent and eventually free. Whether our customers are sending money to another country, spending money abroad, or making and receiving international business payments, Wise is on a mission to make their lives easier and save them money.

Here’s how you’ll be contributing to the Payment Operations team:

• You’ll expose the vast data on our processes to the product teams across Wise in a meaningful and actionable way in which people can proactively access the information without friction or need for analyst assistance
• Proactively contribute to, own, create, track key metrics and results for your product team, keeping them accountable throughout the quarter
• Support senior analysts by conducting research, preparing reports, and visualisations
• Work with operational leadership in coming up with new features for automating and reducing our workload, preventing our financial risks and overall making our customer experience smoother
• Building the framework for managing risk, customer and payment agent experience
• Drive the discovery phase by scoping new opportunities and suggesting initiatives on Payment Operations through meaningful insights
• The role requires collaboration with Product, Engineers and Operations Team

This role will give you the opportunity to:

• Be part of a positive change in the world. We’re fixing a broken, greedy system, and putting people and businesses in control of their money
• Create value from extensive datasets. We have millions of customers, a global set of payment infrastructure and a complex product that customers can use in different ways. There is a tonne of value left to unlock from this data!
• Influence the team’s direction. Analysts at Wise enable data-driven decision making and have a large impact by helping their teams to decide what to work on.
• Learn from a global network of professionals. We have a large, diverse team of analysts, data scientists and product managers that you will work with and learn from.​​​​​​

A bit about you:

• You have strong quantitative skills. Ideally a background in statistics, maths, physics, engineering, or other scientific area
• You have extensive experience with SQL and, ideally with dbt and data pipelines.
• You have strong communication skills and an ability to translate business problems into analytical solutions
• You have an ability to structure business problems with minimal supervision and an ability to prioritise problems independently, as well as condense complex systems/ideas into simple-to-understand models
• Hustler-mentality. You can take work beyond the analysis and get things done
• You have experience with data visualisation tools (Looker, PowerBI, Tableau etc.) and demonstrate storytelling ability with data
• You have 3-4 YOE analysing data in a professional setting

Some extra skills that are great (but not essential):

• Experience with user-facing products and data
• Experience in data pipelines, ETL and dbt
• Knowledge of A/B testing.

Job description

Work Experience and technical skillset.

a. Candidate must have minimally 5 years of IT Application BA relevant experience i.e. understand solution engineering concepts and methods, and have produced technical application architecture design or specifications.

b. Candidate must have attended related fundamental Cloud Technology (AWS, Azure, etc) trainings.

c. Candidate must have worked on at least one project with practical experience in Agile Methodologies, tools and delivery.

d. Candidate with experience in supporting Mobile and Cloud platforms, Microservices & Micro-frontend technologies and DevOps with Automated Testing, Continuous Integration, Continuous Deployment experiences will be an added advantage.

e. Candidate with experience in supporting databases (MSSQL, Oracle, Cosmo, Postgres etc), nodeJS, automated software testing will be an added advantage.

f. Candidate with relevant experience in Vendor and Contract Management, Change Management / Service Request Management, Problem / Incident Management will be an added advantage.

g. Candidate with relevant experience in supporting Government Projects will be an added advantage.

General Skillset.

a. Strong analytical, conceptualisation and problem-solving skills.

b. Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

c. Results and customer oriented.

d. Team player with strong organization and people handling skills.

e. Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders.

f. Candidate with minimally 2 years of experience in supporting applications operations will be an added advantage.

g. Candidate with relevant healthcare domain knowledge will be an added advantage

At Ufinity, we are always on the lookout for people with strong analytical and programming skills to be part of a dynamic team that designs and delivers innovative mobile and web applications. The right incumbent would be passionate about delivering end-to-end solution, with a keen interest in picking up new technologies and tools, and applying them effectively to solve customers’ needs.

Role Responsibilities

• Ensure software applications and services are running smoothly on a day-to-day basis.
• Develop and implement policies, procedures, and duty rosters for teams to ensure personnel back up for maintenance of services, some of which are 24x7.
• Identify & understand business needs and provide solutions to address the needs.
• Gather, validate, and analyse requirements.
• Manage the project scope, schedule, cost, and resources.
• Develop user stories, functional requirements, and acceptance criteria.
• Conduct backlog refinement, impact analysis, and acceptance testing.
• Maintaining product backlog and roadmap. Prioritization of product solutions based on business value and customer impact.
• Ensure system or product readiness for smooth deployment, adoption, and operations.
• Ensures completion of documentation and filings to facilitate software development.
• Propose improvements to continuously address changing business needs.
• Constant engagement of stakeholders to align and manage expectations.
• Collaborate with the team on the product’s direction, roadmap, strategy and feature prioritization.
• Collaborate with team to conceptualize solutions and communicate to stakeholders.
• Monitor team members' work levels and review work performance.
• Facilitate the agile ceremonies: sprint planning, daily scrum, sprint review, sprint retrospective.

Requirements

• Degree/Diploma in Computer Science/Information Technology or an equivalent.
• Minimum 4 years of work experience in project management or business analysis.
• Entrepreneurial drive to achieve stretch goals in an innovative fast-paced environment
• Prior working experience in IT business analysis, application solutioning design and testing.
• Knowledgeable of Agile methodology and design thinking.
• Strong analytical & problem-solving skills with a high level of initiative.
• Able to engage stakeholders and manage their expectations
• Able to understand and interpret requirements leading to technical implementation
• A team-player who is resourceful, takes ownership, and is highly collaborative.
• Ability to work under pressure and meet tight deadlines.
• Detail-oriented, data-driven, customer focused, and a quick learner.
• Strong verbal and written communication skills.
• Good documentation skills and business acumen.
• Can work with minimum supervision and is adaptive & open to change.

Preference

• Project Management (eg. PMP) or Agile (eg. CSM or CSPO) Certification.
• Business Analysis Certification (eg. Certified Business Analysis Professional)
• Use of Confluence and JIRA for managing projects collaboratively.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire Tech Business Analyst.

This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Type: One-year Renewable Contract

Responsibilities:

· Understand business requirements and how the proposed system enhancements will address these requirements while assessing impact to existing application functionality

· Working alongside with PO to establish business needs and convert them into technical requirements. Guide the Development Team on building the required solution.

· Spearhead various data mapping sessions for Interfaces

· Be part of a scrum team and participate in daily stand-ups, lead grooming sessions, author user stories, attend sprint planning sessions, provide feedback in retrospectives.

· Be engaged throughout the whole project life cycle, from Inception through post-production Transition.

· Maintain all required project documentation to a high standard for audit readiness

· Prepare test cases for test automation

· Software testing to ensure deliverables met acceptance criteria before release for uat.

Requirements :-

· Minimum 5 years of experience in Tech Business Analyst role within financial institutions.

· Domain knowledge and work experience on Credit Applications.

· Knowledge in Agile methodologies.

· Strong knowledge of relational data base and able to write SQL scripts would be preferred.

· Strong quantitative, analytical, problem solving and process/system architecture/data structure design skills.

· Able to translate user requirements and analysis into technical requirements, and solution to meet objectives.

· Good written and verbal communication skill

· Candidates should be self-starters, able to multi-task, and be comfortable working with technical and business teams

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to preethi@aven-sys.com. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Preethi Kanthappan

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

The incumbent will be responsible for the successful implementation, support, and maintenance of our Oracle ERP system and other business applications. In addition, he / she will play a key role in ensuring our systems align with the organization's process standardization, corporate policies, and compliance regulations.

Accountabilities & tasks:

System Analysis:

• Analyse and evaluate existing and proposed systems for technical and business suitability.
• Conduct business process walkthroughs and gather requirements.
• Develop solutions to address system issues and problems.
• Collaborate with internal and external teams to resolve complex technical challenges.

System Implementation:

• Design and configure systems to meet business needs.
• Perform comprehensive testing to ensure system functionality and stability.
• Lead the implementation process for assigned modules, ensuring a successful rollout.
• Develop and maintain standard operating procedures and user documentation.

System Support:

• Provide first-tier support to users, troubleshooting and resolving application issues.
• Deliver training programs to educate users on system functionalities and best practices.
• Work with user departments to understand their needs and ensure optimal system performance.
• Manage projects and vendors for small-medium complexity initiatives.

Job Requirements:

• Degree in Information Technology (Information Systems) or equivalent.
• Candidates must possess at least 3 years of experience in Oracle eBusiness Suite R12 ERP functional knowledge.
• Knowledge in Oracle Field Service and Oracle Service Contracts modules are highly advantages.
• Good Inter-personal communication skill.

Company Description
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description
Oversee the management and maintenance of our DDI (DNS, DHCP, and IPAM) infrastructure.
Monitor system performance, troubleshoot issues, and ensure high availability and reliability of DDI services.
Implement DNS changes and updates aligned with business requirements.
Provision new domains, networks, ACLs, templates, subnets, special resource records, and DHCP scopes on internal systems.

Track issues via incident and problem resolution tickets related to DNS, DHCP, and NTP Services.
Collaborate with other senior team members to design and implement DNS strategies.
Ensure DNS security by implementing best practices, identifying vulnerabilities, applying patches, and staying up-to-date with the latest industry trends and threats.
Collaborate with cross-functional teams to provide engineering solutions for network monitoring and alarming.
Develop self-service tools for application and infrastructure clients to gain better visibility of real-time network health and performance.
Document all procedures related to DNS management and operations.
Provide on-call support for critical business escalations.
Offer technical support and training to internal and other team members as necessary.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifocations
8+ years of relevant work experience with a Bachelor’s Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD, OR 11+ years of relevant work experience.

Preferred Qualifications
9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years' experience in DDI (DNS, DHCP, and IPAM) in an enterprise network, with a solid understanding of DNS and DHCP concepts.
• Working experience in supporting DDI solutions and IPAM systems (VitalQIP ESM/AMS product).
• In-depth knowledge and experience with the latest BIND configuration and policy.
• Working experience in RHEL, Sybase, Rocky Linux, DNS DHCP IPAM professional, VitalQIP IP Management, ESM DR/HA, and Appliance Management.
• Knowledge of network technologies, i.e., routers, switches, load balancers, firewalls, network (public vs. private IP space), CIDR, and routing protocols.
• Good understanding and ability to optimize platforms and technology used in monitoring networks, including but not limited to SNMP, syslog, and probing.
• Experience implementing engineering solutions for network monitoring and alarming tools, leveraging vendors such as Netcool, IBM SevOne/ITNM, Solarwinds, Netscout, Netbrain, and Thousandeyes.
• Understands monitoring technologies, i.e., Splunk, SNMP, Traps, Syslogs, and others.
• Proficiency in scripting languages, i.e., Perl, Shell scripting on UNIX/Linux OS.
• Excellent problem-solving skills and the ability to troubleshoot complex DNS and monitoring issues.
• Excellent communication skills and the ability to work well in a team.
• Ability to manage multiple projects and tasks simultaneously.

Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

I'm interested

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Internal Code: A24032

What will you do?

• Elicit, analyse, and document business and information needs which can be supported by the proposed platform as user stories.
• Develop project plans, including defining project scope, goals, and deliverables.
• Develop a prototype or perform data analysis in support of the business needs using any digital means available, such as Python, R and Tableau
• Engage with stakeholders to ensure alignment on project objectives and progress.
• Perform continuous iteration as required, ensuring that project deliverables meet quality standards and adhere to project requirements.

What are we looking for?

• At least one year of experience in data science, AI, business analytics, statistics or/and data discovery and modelling.
• A customer-oriented mindset, with strong analytical and critical thinking skills.
• Experience in developing prototypes of digital systems using low code platforms, visual mock-ups, wireframe.
• Able to perform primary and secondary research to inform the design of a product, process or service journey by understanding user behaviours, needs and goals.
• IT product management skills will be an added advantage.
• Able to effectively facilitate and collaborate with stakeholders.
• A team player who can work independently & in multiple teams
• Self-motivated and resourceful & keen interest in the latest technologies.
• Strong analytical, conceptualisation and problem-solving skills will be an added advantage.
• Strong verbal and written communication skills in stakeholders’ engagement will be an advantage.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at chi@activate.sg

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

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