Total 26 information technology job vacancies in 7 HUI XIAN YUAN DALIAN HI-TECH INDUSTRIAL ZONE DALIAN

1. 向行銷經理/總監報告。
   規劃、發起、建立和維護良好的客戶關係
2. 良好的英語書面和口語能力，能夠及時回應客戶投訴。
3. 參加展覽和半導體貿易展覽。
4. 與技術團隊聯絡，提供回饋和意見，以支援年度品質審核流程。
5. 與財務團隊就銷售訂單處理和信用控制事宜進行聯絡。
6. 與工廠物料規劃員聯絡，了解每週出貨和交貨時間表。
7. 就產品 FAI 狀態協調工廠工程團隊和客戶。

教育程度

• 行銷/機械工程學位或文憑

技能和經驗

• 至少 3 年客戶服務環境/製造環境經驗
• 有半導體產業引線框架材料製造經驗者佳。
• 良好的工程/半導體產品知識
• 了解 ISO9001:2008 QMS、ISO14001:2004 EMS、ISO/TS16949 的基本審核要求
• 能夠獨立工作並具有優秀的溝通能力，適合多種族和多元文化的環境。
• 
  申請流程： 有興趣的申請者，請將您更新的履歷寄至HR@rokko.com.my。
  注意：只有入圍候選人才會收到通知。很抱歉造成不便。

津貼和福利

• 事假
• 個人發展機會

有興趣的候選人可以在線申請或發送電子郵件至 hr@rokko.com.my 或致電 0 12-782 2770 聯繫林女士

1. Reports to the Marketing Manager/Director.
   Plans, initiates, build and maintain good customer relationships
2. Good command in written and spoken English and ability to respond on customer complaint in timely manner.
3. Participates in exhibition and Semiconductors  trade shows.  
4. Liaise with Technical team to provide feedback and inputs to support annual Quality audit process.
5. Liaise with Finance team on Sales order processing and credit control.
6. Liaise with Factory material planner for weekly shipments and delivery schedules.
7. Coordinate between Factory Engineering team and Customers on product FAI status.

Education Level

• Degree or diploma in Marketing / Mechanical Engineering

Skill & Experience

• Minimum 3 years experience in customer services environment / manufacturing environment
• Experience in manufacturing of Leadframes material for Semiconductor industry preferred.
• Good knowledge in engineering / Semiconductor products
• Knowledge in basic audit requirement for ISO9001:2008 QMS, ISO14001:2004 EMS, ISO/TS16949
• Ability to work independently and possess excellent communication skills, suitable for a multi-racial and multicultural environment.
• 
  Application Process: Interested applicants, please email your updated resume to HR@rokko.com.my. 
  Note: Only shortlisted candidates will be notified. We apologize for any inconvenience.

Perks & Benefits

• Personal leave
• Personal development opportunities

Interested candidates may Apply Online or Email to hr@rokko.com.my or kindly contact Ms Lim at 0 12-782 2770

Responsibilities:

• Work with process chemists and control engineers to ensure the process plant is set up to provide maximum output levels and efficient running of the production facility.
• Develop plant and equipment configuration so that they can be readily adapted to suit the product range and the process technologies involved.
• Assess options for plant expansion or reconfiguration by developing and testing process simulation models.
• Optimise production by analysing processes and compiling de-bottleneck studies.
• Research new products from trial through to commercialisation and improving product lines.
• Establish potential safety issues related to the project operator, the environment, the process and the product are considered at all stages.

 

Requirements:

• Possess at least a Bachelor's Degree in Biochemical, Applied Science or relevant field.
• Familiarity of engineering principles and mathematics.
• Exceptional project management skills.
• Excellent oral and written communication skills.
• Analytical and problem-solving ability.
• Good methodical approach with good attention to detail.
• Proven work experience as a chemical engineer or relevant role.

Perks & Benefits

• Personal leave
• Personal development opportunities

職責：

• 與製程化學家和控制工程師合作，確保製程工廠的設置能夠提供最大的輸出水準和生產設施的高效運作。
• 開發工廠和設備配置，以便可以輕鬆調整以適應所涉及的產品範圍和製程技術。
• 透過開發和測試過程模擬模型來評估工廠擴建或重新配置的選項。
• 透過分析流程和編制消除瓶頸研究來優化生產。
• 研究新產品從試驗到商業化的整個過程並改進產品線。
• 建立與專案營運商、環境、流程和產品相關的潛在安全問題，並在所有階段予以考慮。

要求：

• 至少擁有生物化學、應用科學或相關領域的學士學位。
• 熟悉工程原理和數學。
• 卓越的專案管理技能。
• 良好的口頭和書面溝通能力。
• 分析和解決問題的能力。
• 良好的方法，注重細節。
• 具備化學工程師或相關職位的豐富工作經驗。

津貼和福利

• 事假
• 個人發展機會

Technology Business Strategy Principal

Description -

Job -

Software

Schedule -

Full time

Shift -

No shift premium (United States of America)

Travel -

Not Specified

Relocation -

No

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

Role: Senior Finance Analyst - Technology Finance Center of Excellence

Job Location: Bangalore, Manyata Tech Park

Years of experience: 4-7 Years


At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward, to progress. To make the right financial decisions and achieve their dreams, targets and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas and energy all contribute to the impact that we can make with our work. Together we can achieve great things.

Your business:

The Financial Services division, led by the Group CFO, partners with all areas of the Commonwealth Bank Group to provide financial control functions and specialist advice on financial management and strategy. This advice covers finance, audit, treasury, investor relations, security and property.
 

Your team:

Technology Finance is responsible for the provision of financial management services to the Technology Business Unit.

We work closely with Technology customers to help them understand their technology costs and delivery of current and future strategic and financial plans, and drive transformation activities.

The Centre of Excellence team is a new capability in Technology Finance. It is being established to improve the team’s value proposition via uplifting the standard and business outcome for core finance processes through driving digitization and automation.
 

Your reporting lines

You will be reporting to the Finance Manager, Centre of Excellence of CBA India (based locally in Bangalore). You will be a key member of one of the implementation squad in the Centre of Excellence team and will work closely with members in other squads and leaders across the Technology Finance team.

Your responsibilities

• Facilitate and support the processing of general accounting activities for Technology Finance, including the delivery of:
  a)Financial control and reconciliation.
  b)Transactional processing including preparation of leadership packs and journal processing.
  c)Operational support for key finance systems.
  d)Project accounting support.

• Drive process improvement culture with focus on simplifying processes in Technology finance and the wider Financial Services business unit.

• Collaborating with others both in and outside of your team to achieve common goals.

• Key participant to build a strong team and generate strong support within Tech & Ops and the wider Financial Services function to embrace and embed the changes.

• Undertaking all activities in accordance with CBA’s values and Code of Conduct to support the Group’s vision.

• Contribute to achieving and sustaining a collegiate team with a common focus and purpose by establishing effective working relationships with other divisional and functional leaders.

Your skills & experience

• Qualified CA / CPA

• 4-7 years’ experience in finance and accounting industry.

• Experience in a Finance Centre of Excellence team with strong track record in driving automation, process improvement and change delivery.

• Strong understanding of Technology Business Management, gained in either a similar role and/or an IT Finance or IT Business Manager role.

• Strong stakeholder management, communication skills and demonstrated ability to align cross-functional teams.

• Relevant degree in Finance, Business and/or Technology.

• Risk Mindset – All CommBank employees are expected to proactively identify and understand, openly discuss and act on current and future risks.

Advertising End Date: 30/03/2024

Position Summary...

What you'll do...

At Walmart, we believe it is essential to keep innovating while safeguarding our data. Our team ensures that Walmart maintains a secure operating environment and the trust of our customers, associates, and stakeholders. We bring together a variety of services and capabilities to help prevent fraud, detect threats, and manage digital risk and access. In addition to mitigating attack risks and securing cloud transformation, we foster in our team members a secure and reliable working ethics.

The Information Security team has the herculean task of assuring that customers can safely shop with peace of mind knowing their data and information will be safe and secure. Solving some of the most unique cyber security problems in the industry, our team members share an elevated level of creativity and ingenuity to secure data for one of the largest e-commerce operations in the world.

As a Software Engineer III on the Cryptography team, you will be responsible for providing technical design and development of our data security application systems. 

About Team:
At Walmart, we prioritize innovation and data security. Our team is dedicated to maintaining a secure operating environment and preserving the trust of our customers, associates, and stakeholders. We combine a range of services and expertise to prevent fraud, detect threats, and manage digital risk and access. Our focus is on mitigating attack risks, securing cloud transformation, and fostering a culture of security and reliability within our team

What you'll do:

• Define secure mechanisms for critical business functions, for both on- premises and in cloud environments.
• Evaluate the risk of change and providing actionable guidelines to reduce the impact.
• Using your diverse knowledge base, skills, and expertise to ensure changes are documented clearly and implemented with no impact.
• Communicate guidelines to all InfoSec stakeholders.
• Extensive experience in Java, Python, or C++
• Expertise in front-end technologies, including JavaScript, CSS3 and HTML5 and third-party libraries such as React, Angular, and jQuery.
• Experience with PowerShell or other scripting technologies.
• Knowledge of server-side programming languages including Net, Java, Ruby and Python
• Familiarity with DBMS technology, including SQL, Oracle, MongoDB and MySQL and caching mechanisms such as Redis, Memcached and Varnish
• Bachelor’s degree in Information Technology, Computer Science or related field within the last 7 years OR 5 years’ experience in information technology or risk and vulnerability management area within the last 7 years.

What you'll bring:

• Extensive experience in Java, Python, or C++
• Expertise in front-end technologies, including JavaScript, CSS3 and HTML5 and third-party libraries such as React, Angular, and jQuery.
• Experience with PowerShell or other scripting technologies.
• Knowledge of server-side programming languages including Net, Java, Ruby and Python
• Familiarity with DBMS technology, including SQL, Oracle, MongoDB and MySQL and caching mechanisms such as Redis, Memcached and Varnish
• Bachelor’s degree in Information Technology, Computer Science or related field within the last 7 years OR 5 years’ experience in information technology or risk and vulnerability management area within the last 7 years.

About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.

Flexible, hybrid work:
We use a hybrid way of working that is primarily in office coupled with virtual when not onsite. Our campuses serve as a hub to enhance collaboration, bring us together for purpose and deliver on business needs. This approach helps us make quicker decisions, remove location barriers across our global team and be more flexible in our personal lives.

Benefits:
Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer:
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor’s degree in Computer Science, Information Technology, or related field and 3 years' experience in information technology within the past 7 years OR 5 years' experience in information technology or related field within the past 7 years OR a Master's degree in Computer Science, Information Technology, or related field.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Certified Intrusion analyst (GCIAs), GIAC Certified Enterprise Defender (GCED), Certified Geographic Information Systems Professional (GISP), GIAC Certified Incident Handler (GCIH), Certified Information Systems Security Professional (CISSP), Certified Secure Software Lifecycle Professional (CSSLP), Certified Information Systems Auditor (CISA), and/or Security+ certification, Mainframe Technology, Programming language or languages (for example, Java, C/C++, .NET, Rexx, Cobol, Powershell), SAP, Version control software (for example, Subversion, Git, Librarian), Working as a project or team lead, Writing SQL queries in a database platform (for example, Oracle, DB2, SQL Server).

Primary Location...

756 W Peachtree St Nw,, Atlanta, GA 30308, United States of America

Do the work that matters 

 

We’re looking for Chief Engineer – Workflow Technology, who’ll be responsible for providing technology thought leadership to senior leaders for a distinct business area (in CBA we call this a Crew) undergoing an Agile transformation.    

 

Essentially, you’ll partner with the senior leaders, driving the technology direction for that business area, translate business strategy into technical strategy and be responsible for defining its technical roadmaps. You’ll also help business leaders understand technology concepts by working at the forefront of all technology decisions.

We support our people with the flexibility to balance where work is done with at least half your time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work for you.  

 

We are seeking people who can:  

 

• Work at the Executive level, have confidence to present to the senior stakeholders (GM/EGM/C-level) and provide them technical insights in a business context;

• Define execution plans to achieve business outcome, this includes technical solution and roadmap, resource allocation and prioritisation, cost implication and optimisation opportunities;

• Assist in defining technical annual operating plan and define quarterly OKRs to achieve company and business unit goals. Collaborate effectively with stakeholders to manage priority and dependencies. 

• Embed IT performance metrics to help members understand how they drive overall crew performance.

• Ensure IT risks, technical debt and the associated impacts are understood including helping the business area prioritise management of issues/incidents. 

 

We’re interested in hearing from people who:  

• Are inspirational senior technology leaders, adept in leaning into technical challenges, helping create clarity, providing hands-on assistance and effectively prioritising work. Create supportive and trusted working environments, promoting collaboration and creative thinking across teams.  

•  Are highly experienced in software / systems engineering, working in an Agile environment.

• Are able to assess and monitor modern technology tools, platforms and applications to deliver solutions and leading-edge products of high quality, while operating at peak performance

• Can show the ability to work across teams and influence great outcomes, solve problems and operate at times with ambiguity.

• Are comfortable influencing and challenging business and technology stakeholders.

• Have experience in managing diverse stakeholders and expectations and juggle multiple priorities without sacrificing team alignment, engagement, productivity and velocity.

• Show excellent commercial acumen with experience in strategic planning. 

 

Tech skills  

 

We use a broad range of tools, languages, and frameworks. We don’t expect you to know them all but experience or exposure with some of these (or equivalents) will set you up for success in this team; 

•  Workflow application experience-Pega, Appian, Salesforce, Service Now etc

• CI/CD pipeline tools (e.g., GitHub Actions, Jenkins, AWS (Amazon Web Service) CloudFormation + AWS Code Pipeline, Azure DevOps, Bitrise)  

• Experience in automated deployment of application in different hosting technologies (AWS cloud native, Kubernetes, VMware, VMs)

• Administrative level understanding of Source code control tools (e.g., GitHub, AzureDevOps)  

  

If this sounds like the role for you then we would love to hear from you. Apply today! 

Advertising End Date: 22/03/2024

Position Title:    Director, Technology Support Services (TSS)
FLSA Status:      Exempt
Reports To:        Chief Information Officer

POSITION SUMMARY:

Responsible for all technical infrastructures and related services necessary to support all business processes and applications systems. Provides leadership, planning and architecture direction that ensures the infrastructure and supporting systems are reliable and scalable. Maintain secured, stable, compliant and recoverable server connectivity (direct and remote), telecommunication and client environments in line with expected levels of service and budget. Providing customer oriented systems and end user support team to drive utilization of technology across the Hospital to improve productivity and satisfaction. 

Starting Wage: $87,987.00

The posted wage is the current starting wage for this position.  Actual wage is dependent on the applicant's relevant experience and qualifications for this position.  The wage range for this position may be subject to change in the future depending on a variety of factors such as market conditions, business needs, legal developments, and other appropriate factors.  

JOB SPECIFICATIONS:

Position Summary...

What you'll do...

The Information Security team has the herculean task of assuring that customers can safely shop with peace of mind knowing their data and information will be safe and secure. Solving some of the most unique cyber security problems in the industry, our team members share an elevated level of creativity and ingenuity to secure data for one of the largest e-commerce operations in the world.

As a Systems and Infrastructure Engineer III, Information Security, on the Cryptography team, you will be responsible for providing technical design and architecture advise to internal team on how to securely develop and build applications and supporting systems.

About Team:
At Walmart, we prioritize innovation and data security. Our team is dedicated to maintaining a secure operating environment and preserving the trust of our customers, associates, and stakeholders. We combine a range of services and expertise to prevent fraud, detect threats, and manage digital risk and access. Our focus is on mitigating attack risks, securing cloud transformation, and fostering a culture of security and reliability within our team

What you'll do:

• Assist in the implimentation and execution of standards, architecture and best practices for the cryptography, PKI, and key management 
• Evaluate the risk of change and providing actionable guidelines to reduce the impact.
• Using your diverse knowledge base, skills, and expertise to ensure changes are documented clearly and implemented with no impact.
• Communicate guidelines to all InfoSec stakeholders.
   

What you'll bring:

• Extensive experience in Certiciate lifecycle managment, CLM products, PKI, SSL certificates trouble shooting, etc.. 
• Familiarity with modern security protocols (TLS, SSH, etc…)
• Good understanding of weaknesses in implementations of cryptographic algorithms and implementations.
• Experience with PowerShell or other scripting technologies.
• Knowledge of programming languages including Java, Powershell, Python etc.. 
• Bachelor’s degree in Information Technology, Computer Science or related field within the last 7 years OR 5 years’ experience in information technology or risk and vulnerability management area within the last 7 years.

About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.

Flexible, hybrid work:
We use a hybrid way of working that is primarily in office coupled with virtual when not onsite. Our campuses serve as a hub to enhance collaboration, bring us together for purpose and deliver on business needs. This approach helps us make quicker decisions, remove location barriers across our global team and be more flexible in our personal lives.

Benefits:
Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer:
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, information technology, engineering, information systems, cybersecurity, or related area and 2years’ experience in systems and infrastructure engineering or related area at a technology, retail, or data-driven company.
Option 2: 4 years’ experience in systems and infrastructure engineering or related area at a technology, retail, or data-driven company.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Certification in Security+, GISF, CISSP, CCSP, or GSEC, Master’s degree in Computer Science, Information Technology, Engineering, Information Systems, Cybersecurity, or related area

Primary Location...

756 W Peachtree St Nw,, Atlanta, GA 30308, United States of America

Who we are

At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward, to progress. To make the right financial decisions and achieve their dreams, targets and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas and energy all contribute to the impact that we can make with our work. Together we can achieve great things.

Your Business

The Technology group delivers the groups information technology functions to ensure the highest levels of customer service through excellent process excellence and technology innovation.

We deliver available, reliable, consistent technology solutions for our internal and external customers, essential tools for our people and innovative product platforms for our customers (including Netbank and CommSec)

We are driven to balance three key dynamics to ensure our success: being safe, sound and secure, ensuring agility and driving performance.

We put the customer at the center of everything we do and measure our performance against the groups’ external customer satisfaction measures.

Your Team

The Payments Technology team resides in the Payments Service Utility and its purpose is to restore the trust of our customers by transforming the Payments services experiences provided by the Bank to 99.999% availability, greater agility and reliability.

Our team is composed of engineers and technology leaders, who bring in the right mix of skills to enable this transformation. We also work very closely with our business and operations colleagues to support these services which are critical to the Australian and Global economy.

The team is also responsible to drive Engineering Governance, Continuous Delivery and key technological simplification pillars such as Cloud and Payments Event based architecture.
 

Your impact & contribution

As an Executive Manager, will be responsible for building the Payments Technology organization within our Indian Office. You will be part of the Payments Senior Leadership team and will be responsible for prioritizing, coordinating and leading the execution of technical platform delivery and Service Management activities for the payment group. 

You will be expected to lead change in these capabilities, delivering significant step change in posture and operational maturity, manage technology assets, and lead people in a way consistent with our values and risk appetite.

The role will participate in developing long term strategic & technical planning and drive the improvement of the delivery capability
 

Your reporting lines

• Direct line reporting into the GM, Technology Products India

• Functionally (dotted line) report into General Manager Payments Technology

• You will be responsible for a significant direct and indirect team. 

Your skills & Your Experience

• Experience in building teams and good understanding of global team management as well as operating model.

• Experience of managing a large team of people along with the technical expertise to provide direction when needed to deliver high performance outcomes.

• Experience in leading service management teams with exposure to handling high severity and time critical incidents.

• Detailed knowledge of systems management process, including exposure to establishing incident management process

• Ability to coordinate and engage with multiple stakeholders (both business and technology) and following the procedures and escalation process.

• Experience proactively driving service performance, resiliency and capacity management.

• Team management skills, with exposure to managing multiple teams and different areas of the bank.

• Experience working and providing technical leadership to Vendor products. 

• Experience in agile methods at scale, experiment driven innovation, and a measurement culture.

• Ability to interpret complex subjects and architectures, and recommend simple choices.

• Risk mindset – All CBA employees are expected to proactively identify and understand, openly discuss and act on current and future risks.

Your Qualifications

• A degree in Computer Science or tertiary qualifications in Information technology

• 18+ years of experience in global technology delivery, service management, partner management, IT strategy and agile transformation.

• Experience in product/application development in either Dotnet or Java technologies, cloud and payments products (SWIFT).

• Experience of managing and building out a large team - both change and run.

• Outstanding delivery and running of large and complex technology programs.

• Must have a working experience in banking domain and a good understanding and knowledge of payments products and lifecycle.

Your Development

If you live the values and demonstrate the people capabilities, we can offer great opportunities. Whether you want to move across the organisation or up into a leadership role, the way you live the values and demonstrate the people capabilities are key. Use the capabilities required for this role as a guide to the critical skills and behaviours you need for your next move.

Advertising End Date: 24/03/2024

Our story

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

Our Values:

Champion People – be empathetic and help create a place where everyone belongs.

Grow with purpose – Be inspired by our higher calling of improving lives.

Be Alight – act with integrity, be real and empower others.

It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at careers.alight.com. 

You have:

• BA/BS or equivalent combination of education & experience
• 4-5 years relevant experience administering Payroll, Health & Welfare/Benefits or other HR Service in an HR consulting, HR Outsourcing or Corporate environment.
• Very good HRIS knowledge: Workday, SAP, or PeopleSoft knowledge preferred
• A very good understanding of external, client and internal compliance requirements
• Very good Excel, PowerPoint, and Word skills
• A very good understanding of how the available tools/systems enable the delivery of service excellence and the ability to use these tools and systems effectively and consistently
• An understanding of the scope of services and Key Performance Indicators (KPIs) that apply to own role
• The ability to follow NGA HR Customer Service standards
• The ability to demonstrate excellent customer service/support skills
• The ability to demonstrate excellent written and oral communication skills
• Reasonably proficient in English language

It would be desirable if you also have:

• CIPP certification (or equivalent): training towards certification will be provided
• Lean Six Sigma: training towards certification will be provided
• Willingness to rotate shifts, as needed
• The ability to collaborate and work in a team environment, as well as, work independently and make sound decisions

Flexible Working

So that you can be your best at work and home, we consider flexible working arrangements wherever possible.  Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row.

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. 

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test.  You will be notified during the hiring process which checks are required by the position.

Our commitment to Diversity and Inclusion

Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

Diversity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law.   In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
 

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

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Tier 1 Associate

Location

Dalian

Contract    

Permanent

The Role

The Tier 1 Associate has the mission to serve as a single point of contact for incoming inquiries from employees, retirees or client HR representatives delivering efficient and effective services in line with the Statement of Services (ticket creation, information request, data entry, reports …) and the agreed service levels.

Single Point of Contact:

• Works as the first point of contact in the delivery centre for employees or client HR representative
  • Handles and tracks incoming calls, e-mails, faxes
  • Handles / Creates tickets in HR Workspace
  • Categorizes and prioritizes queries, requests and issues

• Checks on a daily basis the service centre availability/readiness (Network, VPN, HRW, IVR, SAP…)

First Line Support:

• Responds to information or enquiry requests that do not require any complex investigation:
  • Responds to basic HR questions
  • Analyses and solves customer’s questions, problems and / or requests
  • Processes inquiries and requests according to agreed procedure, company policy and in line with legislative requirements
  • Builds and maintains information available to employees and HR representatives

• Provides first line case management services
  • Escalates in depth customer inquiries and requests to the appropriate Subject Matter Expert as needed

• Produces and supplies on request, reports and statistical information according to the agreed services (SoS).

• Provides Logical Access Support Services according to the agreed services
  • Processes requests for customer SAP/ESS/MSS/SSW user creation/deletion/password reset
  • Escalates requests directly to AMO

Transactions Services:

• Works as a transactions service agent performing data administration according to agreed scope (SoS):
  • Verifies receipt and validates documentation
  • Archives the document if legally required
  • Enters data in the system

Skills and Experience

NGA Human Resources offers you a unique chance to build a career in a vibrant, agile and growing organization, yet one with truly global client relationships and a wide range of opportunities.

At NGA, we’re dedicated to our clients, and we operate as a single, global team striving for excellence and innovation in everything we do. Talk to NGA and discover what A World of Opportunity can mean for you.

We offer:

• Statutory social security & housing fund benefit
• Group insurance
• Meal, transportation, & heating allowance

You have:

• Good analytical skills – to be able to break down a problem, situation or process into its component parts, to separate the main issues from side-issues, to understand the nature of parts and their relationship to one another.
• Good communicator and customer oriented - to be able to identify and understand the customer's needs. Expresses and acts on desire to assist customers in an efficient and friendly manner. Listens attentively, and summarizes or asks questions, when needed, to clarify information.
• Excellent written and verbal communication skills
• Well organized and planned, schedules time effectively and uses efficient work methods and tools
• Detail oriented, thorough and focused on all aspects of the job to ensure accuracy.
• Teamwork – to be able to work with colleagues to achieve common targets and objectives and to provide actively help to other team members.
• Focus on Quality

It would be better if you also have:

• Basic knowledge of HR policies and processes
• Knowledge of the Service Centre processes, policies and procedures (e.g. escalation procedures, service level agreements, customer service standards)
• Computer skills: HR Databases, HR IS/IT systems and SC technology (tools for documentation/tracking, service delivery channels etc.)

Key Competencies

• Be Accountable
• Solve Problems
• Take Ownership
• Be Client Centric
• Be Effective

NGA Human Resources is a market-leading, global, Human Resources services provider offering innovative HR business solutions through HR Technology, HR Outsourcing, and HR Consulting.

NGA is uniquely positioned to help HR leaders realise the true value of workforce management. We combine a focus on customer value with many years of experience in HR consulting, HR outsourcing and HR technology. This is the core of our business and why we are recognised as a leader in the global HR solutions market.

Our 8,500 employees are dedicated to delivering excellence through HR consulting, HR outsourcing and HR technology. As a recognised global HR services leader, we have offices in 35 countries on five continents, supporting customers in more than 100 countries.

●    Over 1,000 ERP-based HR implementations globally

●    3,000 Large Enterprise customers

●    10,000 Small and Medium customers

●    Over 20% of FORTUNE Global 500® companies serviced

●   40% of UK working population are paid by NGA Human Resources’ solutions totalling 54 million payslips produced per annum servicing 19 million UK workers

Our Values

One Team: Ours is an interactive environment.  We celebrate our diversity and recognise the strength of what we can achieve as a united team.

Innovation:  We are a creative and resourceful organisation.  We have a talent for looking at things differently and are passionate about bringing new ideas to life.

Speed: Our energy and focus means that we always deliver quality, quickly and efficiently

Responsibility: We can count on each other.  We personally take responsibility for delivering on our promises. We trust our colleagues to do the same.
Excellence: We are committed to excellence.  Our internal and external customers are at the heart of everything we do and we strive to over-achieve.

Location

Dalian Software Park

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
 

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

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ABOUT FNTS

As a nationally recognized Cloud Service Provider, FNTS has a proven history guiding our customers through their cloud journey. FNTS has a passion for all things multi-cloud and provides flexible cloud solutions, with a continued focus on orchestrating agility, transparency and IT optimization for our customers, all while keeping cost containment top-of-mind. With an elevated security posture consisting of layered security solutions, FNTS specializes in partnering with customers in highly regulated and compliance-driven industries.

Our culture and our employees are the heart of our story – and we’re committed to their success!  Please see below the details of this career opportunity and how it fits into our organization’s success.

We believe in a Modern, Flexible Workplace, and we are continuously exploring advancements in technology and office environments to make it easier to work from anywhere at any time, allowing for more flexibility in where and how you work. We know that choice and flexibility are important to you. We also recognize that flexible and remote positions can become opportunities for military partners, caregivers, and individuals with disabilities to thrive at our company. We invite you to consider what a Modern, Flexible Workplace can mean for you!

It is anticipated that an incumbent in this role will work remotely 100% of the time and will share a hoteling workspace if/when working onsite, as determined by business needs. The incumbent can work remotely from anywhere in the United States, unless otherwise specified in the job posting. Work location is subject to change based on business needs..

About This Role:

 

Company Overview

With over 20 years in the managed IT services industry, First National Technology Solutions (FNTS) is a leading provider of flexible, hosted and remote managed services. FNTS operates multiple state-of-the-art data centers and as well as customized public cloud solutions and best-of-breed technology.  FNTS is a nationally recognized leader in managed IT services with a classic Midwest culture and employs an expert team who places high value on work ethic and personalized customer service. FNTS is a subsidiary of First National of Nebraska Inc. (FNNI), a $23 billion multi-state holding company headquartered in Omaha, Nebraska, with a strong heritage of banking excellence that dates back more than 150 years.

Role Definition

The IBM Mainframe Director of Operations is responsible for all FNTS IBM Mainframe Cloud customer success and ensuring that the FNTS IBM Mainframe Cloud Operations team provides excellent customer experience.  This includes providing all day two operations, keeping IBM and ISV programs current, and optimizing the performance of all customer environments.  This person will develop and implement standards and best practices for delivering observability, anomaly detection, alerting, automation, and optimization of customer infrastructure and mainframe operations.  The Director of Operations will be responsible for the daily operations of the IBM Mainframe Cloud product lines including MFaaS and IaaS for zOS, VSE, and zVM as well as DB2, CICS, and other solutions as necessary.  This individual is responsible for providing leadership and guidance to the Mainframe Operations team to ensure expertise in delivering IBM Mainframe products and services.  This role is also responsible for managing and monitoring the day-to-day activities associated with delivering the products and services to the customer, including but not limited to, customer relations, support, technology, incident management, architecture standards, and successfully managing technical projects.

Primary Responsibilities:

• Responsible for the day-to-day management and optimization of all IBM Mainframe customer environments.
• Develop and implement best practices for monitoring, anomaly detection, alerting, automation, optimization, and capacity planning of all infrastructure and transactions processed on the mainframe. 
• Ensure that day to day operational needs and projects for IBM Mainframe customers are identified and met.
• Utilize IBM and ISV tools and applications to provide visibility and optimization of customers environment.
• Recommend continuous improvement and tuning strategies for Mainframe customers. 
• Responsible for establishing and reporting on goals, strategies, key performance metrics, and plans necessary to exceed mainframe customer expectations.
• Understands and anticipates customer needs and takes action to provide high quality products and services to exceed their expectations.
• Provide technical and service delivery direction for IBM Mainframe Operations.
• Deeply understand customer needs and evangelize them with a wide set of partners.
• Solve complex problems strategically with results-driven execution.
• Develop and implement standard processes for Mainframe Operations that ensures customers solutions are current and optimized.  
• Constantly retrospect, prioritize and course correct to optimize customer environments and day to day operations.
• Provide IBM Mainframe operational best practices.
• Keep abreast of IBM Mainframe product feature releases, especially those used in day two operations and optimization.
• Manage the technical planning and execution of IBM Mainframe Operations.

Leadership Development & Cultural Commitments:

• Exhibit behaviors in alignment with our Cultural Commitments
• Works in partnership with others across the organization to maximize the IBM Mainframe Customer Experience.
• Partners with IBM Mainframe Director of Engineering to provide immediate optimization of recently deployed customers. 
• Responsible for building strong relationships and collaborative partnerships within the organization to understand the business opportunities and challenges.
• On a regular cadence, meet with cross functional teams to discuss opportunities to improve our processes and delivery.
• Fosters positive working relationships within FNTS teams.
• Orchestrate organizational initiatives to promote and ensure product success to exceed customer expectations. 
• Provide leadership, motivation, coaching and assessment to ensure optimum performance and service delivery in support of company and department goals.
• Responsible for attracting, selecting, and on-boarding a diverse and qualified team and determining the appropriate team resource requirements to meet the strategic direction.

Job Qualifications

• 7+ years of mainframe operations management experience
• IBM Mainframe product expertise including tools used for observability, anomaly detection, alerting, automation, optimization, and capacity planning. 
• IBM Mainframe expertise for zOS, VSE, and zVM
• IBM Mainframe software and licensing expertise
• IBM Mainframe hardware and software pricing expertise
• Bachelor’s degree in Computer Science, Engineering or equivalent
• Passion for building great customer experiences.
• Deep customer & user empathy, and ability to identify customer needs
• Excellent interpersonal, communication & cross-group skills
• Exceptional problem solving, strategic thinking and technical skills
• Self-driven and able to work with minimal direction
• Track record of managing and optimizing complex, large IBM Mainframe programs
• Expertise in coordination and escalation to IBM Mainframe support and ability to coordinate with first- and third-party software vendors as needed for resolution of business-impacting problems
• Managed Service Provider experience
• Demonstrate strong analytical, troubleshooting, and problem-solving skills
• Aware of best practice security approaches for information protection in a Mainframe environment
• Able to present business cases, strategies, and solutions to management and customers
• Excellent customer service

The Ideal Candidate for This Role:

 

 

Has managed teams of engineers that are experts at managing multiple customer Mainframe environments.

Equity, Diversity, & Inclusion:

FNTS is committed to belonging, inclusion, diversity and equity. We are committed to intentionally and proactively creating pathways to success for historically underrepresented populations. To accomplish this,  we foster a culture of belonging and inclusion so that every employee is valued, and has opportunity and the ability to make an impact.  We strive to reflect the diversity of the communities we serve in the makeup of our workforce.

See the full FNTS Equity, Diversity, & Inclusion Statement here 

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Click here to download 'EEO is The Law' Self-Print Poster

Click here to download 'EEO is The Law' Supplement for Federal Contractors

Click here to download 'EEO is The Law' GINA Supplement

In a world of possibilities, pursue one with endless opportunities. Imagine Next!

When it comes to what you want in your career, if you can imagine it, you can do it at Parsons.  Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We’ve got what you’re looking for.

Job Description:

Parsons is looking for an amazingly talented Journeyman Information System Security Engineer (ISSE) to join our team! In this role you will get to focus on the cybersecurity aspects of system design to robustly deal with cyber-related disruptions, minimizing misuse and malicious behavior, while supporting Defensive Cyber Operations.

What You'll Be Doing:

• Works with customers and various SAFe® Agile engineering disciplines to analyze operational needs, decompose requirements, generate cybersecurity functional requirements, and supports the agile development of robust security posture focusing on mission and compliance, in a SAFe® construct.
• Coordinates requirements with various agile teams to ensure appropriate security requirements are met across cloud and on-prem environments and validates solutions.
• Works closely with Software Developers, System Designers, Operators, as well as industry to design security into products, develop new standards, and highlight requirement gaps to deliver systems into a long term strategically strong configuration.
• Provide system security engineering in accordance with the process, task, and activity guidelines established in DOD Instruction 8510.01 Risk Management Framework (RMF) for DoD Information Technology (IT)
• Review program requirements, deliverables and activities to determine adequacy of information security architecture, define needed risk reduction activities, and operational monitoring/defensive capabilities.  Implement cybersecurity and DoD RMF activities to integrate needed security capabilities across cloud and on-prem deployments.  Design and conduct risk assessments to ensure fielded security capabilities are implemented properly and adequately provide resiliency against projected threat, key activities.
• Strong ability to produce and maintain varied technical documentation
• 100% onsite is required in Colorado Springs, CO

What Required Skills You'll Bring:

• Must have a Bachelors Degree in Cybersecurity/Computer Science/Engineering or other relevant field from an accredited university with minimum10+ of experience.
• Must have 1 DoD 8570.01/8140.03 Certification: CompTIA Security+, CompTIA Cybersecurity Analyst+ (CYSA+), Global Industrial Cyber Security Professional (GISCP), GIAC Security Essentials (GSEC), Certified Network Defender (CND), Cisco Certified Network Associate (CCNA) Security, or Systems Security Certified Practitioner (SSCP)
• Refer to Job Description for Education and Experience Requirements
• Ability to obtain and hold a Secret clearance
• Conducts vulnerability assessments of systems and application using Assured Compliance Assessment Solution (ACAS)
• Evaluating the effectiveness of methods used to safeguard systems, devices, procedures, and information
• Develop Security Test and Evaluation (ST&E) control validation procedures, execute ST&E, and document results
• Develop documentation, policy and procedures; Ports Protocols and Services Management (PPSM); system and network diagrams, descriptions, SOPs, review previous certification and accreditation documents; compile and generate RMF artifacts (ST&E results, etc.)
• Hands-on experience in secure configuration management techniques (e.g., Security Technical Implementation Guides (STIGs)
• Hands-on experience in network security architecture concepts including topology, protocols, components, and principles (e.g., application of defense-in-depth)

What Desired Skills You'll Bring:

• Masters Degree in Cybersecurity/ Computer Science/Engineering or other relevant field from an accredited university
• Top Secret OR interim/active Secret with ability to get Top Secret
• Familiarity with Defensive Cyber Operations Concepts

Minimum Clearance Required to Start:

Not Applicable/None

This position is part of our Federal Solutions team.

Our Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our diverse, intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what’s next to deliver the solutions our customers need now.

Salary Range: 

$117,000.00 - $210,600.00

We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, Employee Stock Ownership Plan (ESOP), 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!

The position may require a COVID vaccination or an approved accommodation/exemption for a disability/medical condition or religious belief as required by customer requirements and some cases federal, state, provincial or local mandates.

This position will be posted for a minimum of 3 days and will continue to be posted for an average of 30 days until a qualified applicant is selected or the position has been cancelled.

Parsons is an equal opportunity employer committed to diversity, equity, inclusion, and accessibility in the workplace. Diversity is ingrained in who we are, how we do business, and is one of our company’s core values. Parsons equally employs representation at all job levels for minority, female, disabled, protected veteran and LGBTQ+.

We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!