Total 2,994 it support executive job vacancies in D14 Geylang, Eunos

Job Description

• Provide onsite support at client’s premise, remote support by phone and email, and standby support;
• Meet service level expectations by responding promptly to clients’ incident tickets and liaising with internal team to close the tickets;
• Install and configure hardware, IOT devices and software;
• Troubleshoot hardware and software problems, including network and security issues;
• Monitor server health and perform maintenance and tuning on Windows server and MS SQL server;
• Comply with all applicable company product/project development and release processes;
• To assist in any other work as required by the company.

Job Requirement

• Diploma / Degree in IT, Computer Engineering or equivalent
• Fresh graduates are welcome to apply. Candidates with working experience will be advantage;
• Able to understand and write SQL scripts;
• Practical experience with Windows server, MS SQL, enterprise network, enterprise security, HA;
• Practical experience with healthcare IT will be advantages;
• Strong interest in IT and customer service;
• Good interpersonal, communication (written and oral in English), and troubleshooting skills;
• Experience in healthcare IT, MS SQL scripts, ASP.NET, enterprise network and security, HA;
• Member of our IT support team to provide technical support to our clients;
• Keen to learn, hardworking, disciplined, and responsible.

Job Description

• Install and configure system, software, peripherals, simple network.
• Identify, troubleshoot and resolve hardware and software faults.
• Provide technical support across Singapore (onsite and/or remote).
• Provide maintenance support to clients across Singapore.
• Monitor and manage clients computer system and network.
• Provide up-to-date documentation of clients IT Infrastructure.
• Other ad-hoc duties assigned by supervisor or management.

Requirements

• Only Singaporean and Permanent Residents.
• NITEC/Dilpoma in IT, Computers or related field.
• Minimum 1-2 year experience in related field.
• Willing to learn and accept technical challenges.
• Technical support and hands-on training provided.

Job Description

• Provide helpdesk support, via phone and remote access.
• Manage IT ticket - create, troubleshoot, resolve and close.
• Monitor and update assigned tickets in Helpdesk portal.
• Follow-up and ensure tickets are promptly attended to.
• Perform regular server/network/system health checks.

Requirements

• Only Singaporean and Permanent Residents.
• ITE/Diploma in IT, Computers or related field.
• Basic communication skills for helpdesk support.
• Basic IT desktop/support knowledge and experience.
• Fresh Poly/ITE undergraduates are welcome.
• Technical support and hands-on training provided.

Job Title: IT Sales Executive

Company Overview: WIS ICT Pte Ltd is a leading ICT service provider that deliver cutting-edge technology and exceptional customer service, we empower organizations to optimize their operations and achieve their strategic goals.

Position Overview: We are seeking a dynamic and results-driven IT Sales Executive to join our expanding sales team. The ideal candidate should possess a good understanding of IT infrastructure products and services, coupled with a proven track record of driving sales growth in the technology sector. As an IT Sales Executive, you will be responsible for cultivating new business opportunities, managing client relationships, and achieving revenue targets.

Responsibilities:

1. Business Development: Identify and prospect new clients through various channels including cold calling, networking events, and digital outreach.
2. Consultative Selling: Understand clients' IT needs and challenges to recommend tailored solutions that align with their business objectives.
3. Product Knowledge: Stay up-to-date on the latest IT products, services, and industry trends to effectively communicate their value proposition to clients.
4. Pipeline Management: Maintain accurate records of sales activities and opportunities in CRM systems, and provide regular updates to management on sales forecasts.
5. Relationship Management: Cultivate strong, long-lasting relationships with clients by providing exceptional customer service and support throughout the sales cycle.
6. Negotiation: Negotiate pricing, terms, and contracts with clients to maximize profitability while ensuring customer satisfaction.
7. Collaboration: Work closely with cross-functional teams including marketing, pre-sales, and technical support to drive sales initiatives and deliver comprehensive solutions to clients.
8. Market Analysis: Conduct market research and competitive analysis to identify new business opportunities and position our offerings effectively in the marketplace.

Qualifications:

• ITE, Diploma, Bachelor's degree in Business Administration, Marketing, or related field.
• A proven track record in selling in any direct or related industry
• A good understanding of IT products, services, and solutions will be an added advantage
• Excellent communication, presentation, and negotiation skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Highly motivated with a passion for technology and innovation.

Benefits:

• Competitive salary and commission structure.
• Opportunities for career growth and professional development.
• Dynamic and inclusive work environment.

Join Our Team: If you are a driven and ambitious individual with a passion for technology and a knack for sales, we invite you to apply for the IT Sales Executive position at WIS ICT. Join us in delivering innovative IT solutions that drive business success and make a difference in the world of technology.

Job Descriptions

• Develop and implement IT strategies that align with the organization's business objectives.
• Lead and manage the IT department, including hiring, training, and evaluating staff members.
• Oversee the implementation and maintenance of IT systems and infrastructure, ensuring security, reliability, and scalability.
• Manage the IT budget and resources effectively, allocating resources to projects and initiatives that deliver the greatest value to the organization.
• Stay abreast of emerging technologies and trends, evaluating their potential impact on the organization and leading initiatives to implement new technologies.
• Foster a culture of innovation and continuous improvement within the IT department, encouraging collaboration and creativity.
• Build and maintain strong relationships with internal stakeholders and external partners, ensuring alignment and collaboration on IT initiatives. Ensure compliance with relevant regulations and standards related to IT operations and security.

Key Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field (Master's degree preferred).
• Proven experience in an IT leadership role, with a track record of developing and implementing technology strategies that drive business results.
• Strong technical background, with expertise in IT systems and infrastructure, cybersecurity, and emerging technologies.
• Excellent leadership and management skills, with the ability to motivate and inspire staff members.
• Strong communication and interpersonal skills, with the ability to communicate technical concepts to non-technical stakeholders.
• Strategic thinking and problem-solving skills, with the ability to anticipate and address complex IT challenges.

We are seeking an experienced and innovative Head of IT to lead our technology team. In this role, you will be responsible for overseeing both infrastructure engineering and solution architecture functions, ensuring the design, implementation, and maintenance of robust IT systems that support the company's business objectives. The ideal candidate will have a strong background in infrastructure design, deployment, and troubleshooting, as well as expertise in solution architecture and design principles.

Responsibilities:

1. Collaborate with sales teams and clients to understand business requirements and technical constraints.

2. Design, implement, and maintain end-to-end solutions that meet client needs, including architecture design, system integration, and technical implementation.

3. Create detailed technical proposals, including solution architecture diagrams, cost estimates, and timelines.

4. Lead the development of proof-of-concepts and prototypes to validate technical feasibility and solution approach.

5. Provide technical guidance and support to development teams throughout the project lifecycle.

6. Conduct code reviews and ensure adherence to coding standards and best practices.

7. Work closely with product managers to prioritize features and enhancements based on client feedback and market trends.

8. Stay current with emerging technologies and industry trends to drive innovation and continuous improvement.

9. Serve as a subject matter expert on technology platforms, frameworks, and tools.

10. Collaborate with cross-functional teams to ensure successful delivery of solutions on time and within budget.

11. Monitor system performance and troubleshoot issues, collaborating with cross-functional teams to resolve technical problems.

12. Perform routine maintenance tasks, such as patch management, firmware upgrades, and system backups.

13. Develop and maintain documentation for system configurations, procedures, and troubleshooting guides.

14. Implement and enforce security best practices, including access controls, encryption, and vulnerability management.

15. Plan and execute infrastructure projects, including capacity planning, resource allocation, and budgeting.

16. Provide technical support and guidance to end-users and IT support teams as needed.

17. Participate in on-call rotation and respond to emergency situations outside of regular business hours.

18. Serve as the designated data protection officer, ensuring the security and integrity of data.

19. Take ownership of ISO certification and renewal processes.

Requirements:

1. Bachelor's degree in Computer Science, Information Technology, or related field; relevant certifications (e.g., CCNA, MCSA, AWS Certified SysOps Administrator) are a plus.

2. Proven experience as a Head of IT or similar role, with a minimum of X years of experience.

1. Strong understanding of networking principles and protocols, including TCP/IP, DNS, DHCP, VLANs, and routing.

2. Experience with server operating systems (Windows Server, Linux), virtualization technologies (VMware, Hyper-V), and cloud platforms (AWS, Azure, GCP).

3. Proficiency in scripting and automation using PowerShell, Bash, or Python.

4. Knowledge of storage technologies such as SAN, NAS, and RAID configurations.

3. Strong background in software development, with proficiency in multiple programming languages such as Java, C#, Python, etc.

4. In-depth understanding of cloud computing platforms such as AWS, Azure, or Google Cloud.

5. Experience designing and implementing microservices architectures and containerization technologies (e.g., Docker, Kubernetes).

6. Knowledge of enterprise application integration patterns and technologies (e.g., RESTful APIs, messaging queues, ESBs).

7. Familiarity with DevOps practices and tools for continuous integration and deployment (CI/CD).

8. Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.

9. Strong problem-solving and analytical skills, with attention to detail.

10. Ability to work independently and collaboratively in a fast-paced environment.

Preferred Qualifications:

1. Certification in architecture frameworks such as TOGAF, Zachman, or similar.

2. Experience with agile methodologies and frameworks (e.g., Scrum, Kanban).

3. Previous experience in a client-facing role, delivering presentations and conducting workshops.

4. Knowledge of big data technologies and analytics platforms.

5. Experience with machine learning and artificial intelligence technologies.

6. Strong leadership and mentoring skills, with the ability to lead and inspire cross-functional teams.

7. Experience with containerization technologies (e.g., Docker, Kubernetes) and container orchestration platforms (e.g., Docker Swarm, Kubernetes).

8. Knowledge of DevOps principles and practices, including CI/CD pipelines and infrastructure as code (IaC).

9. Experience with network security appliances (e.g., firewalls, IDS/IPS, VPNs) and security frameworks (e.g., NIST, ISO 27001).

10. Previous experience in ITIL-based environments and familiarity with IT service management processes.

11. Strong project management skills, with the ability to manage multiple projects simultaneously and deliver on time and within budget.

Note: This job description is not exhaustive and may be revised to include any other tasks deemed necessary for the successful operat

Outsourced to Client Site at West (near Sunview Way)

5-days work week / w CPF / w Leave Entitlement / w Performance Bonus

Responsibilities

• Provide L1 Support to the IT Team
• Assist on L2 IT-related matters and work with vendor on issues
• Maintenance of IT peripherals including backup & recovery
• Set-up & installation or migration of IT peripherals
• Relocation of IT peripherals within premises
• Troubleshoot hardware & software issues
• Users profile administration
• Provides IT Support for onboarding and offboarding of staff
• Installation and configuration of software according to customer standard

Requirement

• Minimum ITE / Diploma in IT or equivalent
• At least 1-2 year(s) of working experience in IT field
• User support experience is preferred
• Have Customer Service Skills/ Good Communication Skills/ Team Player/ Take Initiative
• Able to work under pressure and in a fast paced environment

Others

• Working Hours: 9.00am - 05.30pm (Mon to Fri)

Key Responsibilities:

1. Provide the first level of IT support to all reported incidents and service

requests.

2. Assist in the maintenance and monitoring of computer networks and IT

systems.

3. Support the IT team in installing, configuring, and updating software

and hardware.

4. Participate in the troubleshooting of system and network problems,

diagnosing and solving hardware or software faults.

5. Help in the development and maintenance of IT documentation and

assets inventory.

6. Provide technical support across the company (this may include

training non-IT staff on new systems or software applications).

7. Assist in project work, such as the implementation of new IT solutions

to improve business efficiency.

8. Other admin tasks that may be assigned from time to time.

Responsibilities

• Sourcing of new Clients
• Servicing current Clients and maintaining good relationship
• Arranging of appointments, presenting business proposal to customers
• Handle IT enquiries on sales, quotation and service enquiries promptly
• Ensure continued maintenance of business and maximize growth potential of company
• Drive performance and achieve growth plan with sales activities aligned with company’s direction
• IT sales forecasting, target setting and sales reporting.
• Be knowledgeable about the products and solutions.
• Negotiate prices and terms on offers submitted and follow up to closing.
• To provide good sales and post sales support to clients and constantly review to ensure quality sales support.

Requirement

• Sales experience with minimum 1 years and above.
• Highly motivated, able to take initiative, open to changes, decisive and driven for results and quality
• Good negotiation skills to articulate and ability to convince the benefits of our services.
• Willingness to interact daily with customers from a wide range of cultures and backgrounds.
• Sense of urgency for meeting, self-driven & taking ownership
• Experience in working with IT distributors & vendors

Duties & Responsibilities:

• Payroll Administration
• Work pass applications and renewals
• Leave Administration
• Assisting in preparation of invoices and monthly reports
• Processing of customers’ and suppliers’ invoices, credit or debit notes that includes verification with supporting documents
• Purchase orders issue and monitoring
• Data entry of records
• Handle other administrative and ad-hoc duties

Requirements:

• Minimum GCE ‘O’ levels
• Enthusiastic individual who is self-motivated, meticulous, independent, responsible and able to multi-task in fast pace environment
• Willingness to learn
• Proficient in Microsoft Office Applications
• On-the-job training will be provided

Working hours:

Monday to Friday - 8.15am to 5.15am

Saturday - 8.15am to 12.15am (WFH)

Job Highlights

• A positive work atmosphere enhances job satisfaction.
• Respect for Staff: Your contributions are recognized.
• Work-Life Balance: Your life outside of work is just as important

Why Choose Us?

Are you seeking a career where your skills are respected, your growth is encouraged, and your work-life balance is valued? Join our team to experience a pleasant work environment, endless opportunities for technical growth, and wellness benefits that truly matter.

What We Offer

• Technical Growth: Unlock your potential with numerous opportunities to enhance your technical skills.
• Wellness Benefit: Your well-being matters to us. Enjoy wellness benefits that prioritize your health and happiness.

Responsibilities:

1. Fast-Track Troubleshooting: Delight our clients by ensuring that fault calls are answered promptly, and problems are resolved swiftly.

2. IT Project Deployment: Be part of exciting IT projects, where your expertise will play a crucial role in successful deployment.

3. Backup Excellence: Ensure that backups are not just completed but executed flawlessly.

4. Preventive Maintenance: Take charge of preventive work on PCs, Servers, and Firewalls to prevent issues before they arise.

5. Upgrade and Improve: Provide our clients with valuable recommendations for upgrades and improvements to keep their systems cutting-edge.

Requirements:

• 2+ Years of IT Experience: A minimum of 2 years in the IT field demonstrates your commitment and expertise.
• Certified Excellence: Possess relevant IT certifications that showcase your dedication to excellence.
• Self-Directed: We appreciate proactive and self-directed individuals who take the initiative to make things happen.
• Tech Savvy: Proficiency in Windows Server Administration, AD, and Group Policy Management is a must.
• Problem Solver: Your resourcefulness and ability to use research to solve problems independently make you stand out.
• People Skills: Good interpersonal skills coupled with the ability to work independently round out your qualifications.

Ready to join a team that values your expertise and well-being? Apply today to take the next step in your IT career!

Responsibilities:

• Contribute to the implementation of new IT projects
• Collaborate with the IT team to set up and configure computer systems and software applications
• Support system upgrades, installations, and software updates
• Provide timely and effective responses to user inquiries and resolve IT-related problems
• Assist in the administration of user accounts, permissions, and access rights
• Maintain accurate and up-to-date IT inventory records, including equipment and software licenses

The Ideal Candidate:

• Currently pursuing a Diploma in Information Technology or a related field
• Strong work ethic and commitment to delivering excellent results
• Strong communication and interpersonal skills
• Proactive and enthusiastic learner, thriving in dynamic environments
• Seeking full-time interns for a comprehensive 6-month engagement, and part-time interns committed to at least 3 working days a week

• Provide Business operations support to the team.
• Prepare service quotations and service confirmations aligned to the client's requirements and provide appropriate clarifications. Involvement with other sales-related administrative tasks and processes such as payment/billing matters.
• Support the Managing Partner and internal teams in client onboarding and servicing
• Corporate Secretarial Support – Assist on preparation of AGM documents, board resolutions etc.
• Assist in billing clients and close monitoring of recurring billing and annual service renewal.
• Manage inbound enquires with timely and accurate responses via phone calls, emails, WhatsApp, or social platform messages.

Qualifications

• Minimum A Level or Diploma.
• Proficiency in Microsoft Office.
• Able to work independently and in a team.
• Strong interpersonal, negotiating, and communication skills.
• Self-starter individual with the ability to use his/her own initiative to achieve results.
• Commitment to quality in performing required tasks in a timely manner.
• Positive attitude, detail-minded, and organized.

The Role

The Donor & IT Manager is responsible for planning, overseeing and leading the implementation of the Donor Management System, which includes the selection of the vendor and system that is most suited to the business needs. The Donor & IT Manager shall also consider the relevant best practices in proposing any business changes and an effective pricing model for the system post-implementation use and maintenance.

The Organisation

Hagar Singapore is a registered charity in Singapore and part of a Christian international organisation in 13 countries that is committed to the recovery and economic empowerment of women and children who have survived human trafficking, slavery and abuse. The Hagar Singapore office has a two-fold mission – (1) Raising sustainable funding for recovery programmes that benefit survivors in Cambodia, Vietnam, Afghanistan, Myanmar, Thailand and Singapore; and (2) Delivering direct services to women migrant workers in Singapore who have experienced trafficking and abuse, enabling them to heal from trauma and start a new life with improved literacy and skills.

We are looking to implement a Donor Management System that will be used to record donor information, including personal data, donation records and engagement details that will inform the fundraising approach, meet audit requirements and track donor engagement history.

Your Profile

This position requires a degree in Engineering, IT, Computer Science, Business Administration, Management or related discipline. Experience in managing projects and ability to multi-task and manage various project elements simultaneously is essential. Best practice knowledge of similar systems and business processes would be helpful. Excellent interpersonal and communication skills, both written and verbal are crucial for effective collaboration with the stakeholders involved including the selected vendor’s team.

Job description

Work Experience and technical skillset.

a. Candidate must have minimally 5 years of IT Application BA relevant experience i.e. understand solution engineering concepts and methods, and have produced technical application architecture design or specifications.

b. Candidate must have attended related fundamental Cloud Technology (AWS, Azure, etc) trainings.

c. Candidate must have worked on at least one project with practical experience in Agile Methodologies, tools and delivery.

d. Candidate with experience in supporting Mobile and Cloud platforms, Microservices & Micro-frontend technologies and DevOps with Automated Testing, Continuous Integration, Continuous Deployment experiences will be an added advantage.

e. Candidate with experience in supporting databases (MSSQL, Oracle, Cosmo, Postgres etc), nodeJS, automated software testing will be an added advantage.

f. Candidate with relevant experience in Vendor and Contract Management, Change Management / Service Request Management, Problem / Incident Management will be an added advantage.

g. Candidate with relevant experience in supporting Government Projects will be an added advantage.

General Skillset.

a. Strong analytical, conceptualisation and problem-solving skills.

b. Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

c. Results and customer oriented.

d. Team player with strong organization and people handling skills.

e. Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders.

f. Candidate with minimally 2 years of experience in supporting applications operations will be an added advantage.

g. Candidate with relevant healthcare domain knowledge will be an added advantage