Responsibilities:

• Lead the compliance and Investigation team and ensure compliance investigation process is appropriately conducted.
• Proactively assist the business with identifying appropriate remedial and preventative actions to prevent a re-occurrence and to understand trends and to analyse and report on such trends.
• Provide advice and support to internal parties including Senior Management and HODs of Corporate Office with related to litigation risk management, dispute resolution, settlement strategy, indemnities and other contract concerns as requested.
• Prepare reports of compliance findings, analytics and corrective actions for Senior Management.

Qualifications and Experience:

• Possess at least a Degree with minimum 10 Years of relevant working experience.
• Candidates with Accounting background will be preferred.

Summary

As Steve Jobs said in 1997 when introducing the Apple Store Online: “We make amazing products. We should have an amazing purchasing experience.” Twenty-five years on, the Apple Store Online is one of the world’s biggest and most successful e-commerce sites. Our global mission is to bring a flawless, high-quality, digital retail experience to all of our customers. In Retail Customer Care, our team is able to bring this experience to life! The Learning and Quality team is looking for a driven individual who believes that the customer experience is at the heart of what we do and works tirelessly to help our teams achieve just that.

Key Qualifications

• Ability to work with and influence cross functional business partners to build and achieve strategic quality objectives and goals
• Solid understanding of quality principles and approaches including but not limited to customer journey mapping, process Improvement methodologies and data analysis
• Proven track record to analyze data, accurately determine root cause and implement actions that solve problems and improve performance
• Adapt to changing environments, technology and processes
• Drive for results with a high degree of determination
• At ease with relationship building and engaging a wide variety of internal and external senior level stakeholders
• Superb written and communication skills
• Strict adherence to company policy on confidential materials
• Experience in the management of outsourced suppliers and internal teams delivering customer-facing support
• Experience working as part of a virtual team that is geographically dispersed

Description

Regional Quality Manager (RQM) leads teams of Quality Program Managers (QPMs) who are responsible for supporting and guiding their respective sites and business partners to achieve business goals. RQM demonstrates a fundamental understanding of contact center operations, anticipate broader business needs, collaborate influentially with cross-functional teams, and develop strategic goals and tactical plans. RQM align resources to maintain a balance of customer, people, and business focus; have a passion to develop future leaders; and drive accountability to ensure success.

In this role, you will work with the business teams (in region and worldwide) as well as collaborate with the Retail Customer Care leadership. You will be leading a team to be responsible for helping identify business trends and insights, building Quality strategy to support business need and partnering with cross functional teams to improve customer experience.

A Regional Quality Manager will participate in business reviews, provide quality insights and are responsible for driving quality and performance improvements. You will need to be responsible in supporting and guiding QPMs to achieve business goals in customer experience and quality performance and includes building behavior based plans based on qualitative and quantitative insights. This work will be achieved through evacuating QPM engagement by attending site visits, applicable business meetings, and reviewing QPM communication outputs for our internal and external customers.

Additional Requirements

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

We’re searching for a Test Manager to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

Overview

As a Test Manager, you must be able to deliver testing services for project/application with a team of test specialists. Be capable of planning testing strategy, preparing and reviewing test documentation, scheduling testing activities and allocating work to junior staff, develop team members through guidance, mentoring and coaching. The Test Manager will require excellent communication skills and be able to liaise with clients and project team managers at various levels.

What we seek to accomplish together:

• Project testing leadership and management.
• Develop and implement a comprehensive testing strategy.
• Lead the testing team, motivating and mentoring team members.
• Provides effort and time estimates for testing activities and identify manage testing dependencies.
• Directs and works along with team to build optimized test scenarios, develop models and test cases.
• Develop comprehensive test plan for all the project testing cycles.
• Lead execution of test cases and management of defect cycle.
• Collaborate closely with the client to ensure alignment and address their testing requirements.
• Maintain clear and consistent communication with stakeholders through periodic test reports and presentations, highlighting testing milestones, progress, and potential risks.
• Proven experience using Test Management tools like JIRA
• Proven experience of Performance Test management of complex hybrid IT Landscape.
• Proven experience managing Hybrid teams based onsite as well as Offshore.

A little about you:

• At least 7 years of experience leading project testing for custom or package implementations.
• Proven expertise in test planning and management.
• Solid knowledge of testing methods, processes and tools.
• Excellent analytical and problem-solving skills.
• Exceptional communication, collaboration, and leadership skills.
• Demonstrated ability to manage project testing effectively under pressure and within tight deadlines.
• Experience working in a fast-paced and agile environment
• Possess excellent verbal, written and presentation skills;
• Self-driven, detail-orientation
• Ability to work collaboratively and productively with globally dispersed teams
• Ability to manage ambiguity, yet producing tangible results
• Ability to effectively manage challenging situations without loss of focus when under pressure
• Having interdisciplinary background and industry knowledge to work with a diverse range of companies

Quality Assurance Manager

Key Role:

Oversee the activity of the quality assurance deliverables. Develop, implement, and maintain a system of quality and reliability testing. Provide development of project Software Quality Assurance Plan and the implementation of procedures that conform to the requirements of the contract. Provide an independent assessment of how the project's software development process is being implemented relative to the defined process and recommends methods to optimize the organization's process. Conduct Quality Assurance audits and review and analyze data and documentation. Develop and implement procedures and test plans for assuring quality in a system development environment which supports large databases and applications. Maintain responsibility for all activities involving quality assurance and compliance with applicable regulatory requirements.

Basic Qualifications:

• 8 years of experience managing quality assurance activities
• Experience with methods and processes used to monitor the production of a product or service to maintain a desired level of quality
• Experience with methods and processes used to ensure that materials, components, or products meet expected standards or compliance requirements
• Knowledge of quality management system standards established by the International Organization for Standardization (ISO) 9001 standard published by the ISO
• Active TS/SCI clearance; willingness to take a polygraph exam
• Bachelor's degree

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

Create Your Career:

Grow With Us

Your growth matters to us—that’s why we offer a variety of ways for you to develop your career. With professional and leadership development opportunities like upskilling programs, tuition reimbursement, mentoring, and firm-sponsored networking, you can chart a unique and fulfilling career path on your own terms.

A Place Where You Belong

Diverse perspectives cultivate collective ingenuity. Booz Allen’s culture of respect, equity, and opportunity means that, here, you are free to bring your whole self to work. With an array of business resource groups and other opportunities for connection, you’ll build your community in no time.

Support Your Well-Being

Our comprehensive benefits package includes wellness programs with HSA contributions, paid holidays, paid parental leave, a generous 401(k) match, and more. With these benefits, plus the option for flexible schedules and remote and hybrid locations, we’ll support you as you pursue a balanced, fulfilling life—at work and at home.

Your Candidate Journey

At Booz Allen, we know our people are what propel us forward, and we value relationships most of all. Here, we’ve compiled a list of resources so you’ll know what to expect as we forge a connection with you during your journey as a candidate with us.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $58,300.00 to $133,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
• If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.

EEO Commitment

We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.

Responsibilities:

• Assist in managing the Quality and Environmental Management.
• Lead, train, develop, and coach quality team members.
• Participate in recruitment, onboarding, and training of new team members.
• Analyse workload by utilizing planner schedules to allocate team member workloads.
• To provide quality data analysis to the management as a basis for improvement.
• Responsible for all Quality aspects of products manufactured.
• Manages the verification activities for Incoming, In-process, and Outgoing products.
• Drives improvement activities through the implementation of various corrective action processes.
• Ensures that all test and inspection equipment used is calibrated.
• Ensures that all Quality operatives are trained and qualified for their respective tasks.
• Acts as an internal focus for all customer-specified requirements, customer complaints, corrective and preventive actions.
• Involve in coordinating product qualification for the new product line in collaboration with NPI, Engineering, and Production team.
• To assist the material department with supplier quality management system development programs.
• To assist the Supply Chain in conveying information about the mineral country of origin, as well as the smelters and refiners used, for updating CMRT, EMRT, and Critical Mineral Survey for all customers.

Requirement:

• Diploma / BA degree or its equivalent.
• Minimum 5 years of QA relevant experience in the manufacturing environment.
• Strong Communication Skills.

Responsibilities:

• Lead the compliance and Investigation team and ensure compliance investigation process is appropriately conducted.
• Proactively assist the business with identifying appropriate remedial and preventative actions to prevent a re-occurrence and to understand trends and to analyse and report on such trends.
• Provide advice and support to internal parties including Senior Management and HODs of Corporate Office with related to litigation risk management, dispute resolution, settlement strategy, indemnities and other contract concerns as requested.
• Prepare reports of compliance findings, analytics and corrective actions for Senior Management.

Qualifications and Experience:

• Possess at least a Degree with minimum 10 Years of relevant working experience.
• Candidates with Accounting background will be preferred.

Job Description

We are looking for software quality engineers (QE) who are passionate about improving the quality of the services that client provides. The QE will be part of an in-house team tasked with developing and maintaining the client’s need. The QE will:

What to Expect:

● Create and maintain test cases, test plans ensuring that they are up to date with requirements and policy changes

● Create, maintain and improve the automated test framework and test environments

● Conduct testing on new features and file defects

● Perform various tests such as manual/functional/performance/exploratory tests support

● User Acceptance Tests (UATs)

● Assist in resolving production cases

● Participate in all agile ceremonies

How to Succeed:

● Degree in software engineering, computer engineering, electrical engineering or infocomm-related discipline

● At least 3 years of professional software quality testing experience with hands-on automation

● Strong understanding of testing techniques

● Strong understanding of test-driven development, continuous integration and continuous delivery

● Experience working with Java and Spring Boot frameworks will be an added advantage

● Experience with open source automated testing frameworks (i.e. Selenium, Cucumber,

JUnit) or enterprise level testing tools (e.g. HP Mobile Center, HP UFT, HP QC, sprinter)

● Experience with open source performance testing tools (i.e. JMeter, Gatling, Locust) or enterprise level testing tools (HP LoadRunner)

● Experience with open source penetration testing tools (ZAP, Burp Suite, SQL Map) or enterprise level penetration testing tools (HP WebInspect, Nessus, CheckMarx)

● Working experience in Agile environment will be an added advantage

● Excellent verbal communication and listening skills

● Proactive, self-driven and motivated

Company’s Profile

They are the world’s leader in providing advanced automation solutions for the semiconductor and electronics manufacturing industries. They have established key partnerships with prestigious manufacturers for decades and are now looking for a skilled Value Engineer to improve their operations.

Value Engineering is a systematic method to improve the value of products by examining their function. It focuses on achieving the necessary functions at the lowest possible cost without compromising quality.

Location: Yishun

Working Hours: Mon – Fri, 8am to 5.30pm

Responsibilities:

• Responsible for technical change management in Partner Services Group (PSG) to product end of life
• Value Analysis and Value Engineering (VAVE) changes, drive cost improvement by working with Engineering team on product costs
• Organize, conduct Value Analysis and Value Engineering, to ensure design and cost effectiveness
• Verification of Eligible Contract Participant (ECP), in close cooperation with R&D Engineer, Project Manager, Production and Source members.
• Check for optimal feasibility and if necessary, make additions or corrections.
• Responsible for presenting impact of change to Partner Services Group (PSG) with costs, lead-times, scrap risk & forecasted effectivity dates
• Lead product change management and its implementation in SAP/Teamcenter by participating in PSG meetings

Requirements

• Min. Degree or Diploma in Mechanical / Electrical / Electronic Engineering
• Working knowledge on Change management or Value Analysis and Value Engineering processes
• Min. 4-5 years’ experience in Supplier Commodity or Sourcing Management, with Engineering related experience

Your recruiter for this job: WhatsApp Celine @ 8494 0873 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Interested candidates may apply directly as well. For more job opportunities, follow SnatchJobs on Telegram: https://t.me/sgfulltimers

Celine Chan | R21103433

Recruit Now Singapore Pte Ltd | EA No: 21C0845

1. Handle all customers’ quality engineering issue effectively: investigation, root cause analysis, correction action, and verification.
2. Collaborate with suppliers to analyze & resolve technical and quality issues.
3. Fulfill customer requirements on quality in professional manner.
4. Prepare production process flow, control plan and work instruction.
5. Ensure compliance with company's quality and environmental requirements and relevant legal requirements in production operation.
6. Other ad-hoc duties as per assigned by management.

Job Description

We are looking for software quality engineers (QE) who are passionate about improving the quality of the services that client provides. The QE will be part of an in-house team tasked with developing and maintaining the client’s need. The QE will:

What to Expect:

● Create and maintain test cases, test plans ensuring that they are up to date with requirements and policy changes

● Create, maintain and improve the automated test framework and test environments

● Conduct testing on new features and file defects

● Perform various tests such as manual/functional/performance/exploratory tests support

● User Acceptance Tests (UATs)

● Assist in resolving production cases

● Participate in all agile ceremonies

How to Succeed:

● Degree in software engineering, computer engineering, electrical engineering or infocomm-related discipline

● At least 3 years of professional software quality testing experience with hands-on automation

● Strong understanding of testing techniques

● Strong understanding of test-driven development, continuous integration and continuous delivery

● Experience working with Java and Spring Boot frameworks will be an added advantage

● Experience with open source automated testing frameworks (i.e. Selenium, Cucumber,

JUnit) or enterprise level testing tools (e.g. HP Mobile Center, HP UFT, HP QC, sprinter)

● Experience with open source performance testing tools (i.e. JMeter, Gatling, Locust) or enterprise level testing tools (HP LoadRunner)

● Experience with open source penetration testing tools (ZAP, Burp Suite, SQL Map) or enterprise level penetration testing tools (HP WebInspect, Nessus, CheckMarx)

● Working experience in Agile environment will be an added advantage

● Excellent verbal communication and listening skills

● Proactive, self-driven and motivated

Please email your CV to hr_admin@acpcomputer.edu.sg

Responsibilities:

The candidate is responsible for the end-to-end testing activities of an integrated e-payment system. The primary responsibilities would include carrying out the activities in the testing lifecycle including test planning, analyzing business and system requirements. The candidate will also responsible:

• Preparing the test environment, designing, and developing the test cases.

• Preparing the test environment, executing the test procedures.

• Automating the test solution based on the system design using scripting or programming languages as well as performance tuning.

• Create traceability to requirements, analyze gaps and address them.

• Logging and tracking defects to closure

• Conducting test reviews with internal and external stakeholders.

• Perform root cause analysis for production and user acceptance defects, and address test gaps to ensure test efficiency.

• Develop design documents and user manuals that would effectively describe and provide clear instructions on the test automation solution to the end users including testers and stakeholders.

Qualifications & Requirements:

• Tertiary qualification in Information Technology or Engineering

• At least 3 years’ relevant experience in executing testing and developing test automation solutions involving devices (UI-based or embedded) and/or back-office systems with familiarity on the full system development lifecycle from requirement, development, to testing and deployment;

• Good written and verbal communication skills;

• Able to work well both independently as well as in a team;

• Certification in software testing preferred;

• Experience in micropayments Fare Collection systems using Smart Cards and in diverse test execution phases (System Integration Testing, User Acceptance Testing, Performance testing) would be an advantage;

Technical Support and Engineering Solutions:

• Provide technical support to the Bus Engineering team, offering expertise in developing engineering solutions for on-board equipment (OBE) including NOBE, CFMS, CCTV, Transmitter, IU, PIDS@Bus.
• Collaborate with cross-functional teams to enhance the reliability and performance of bus on-board equipment.

Quality Systems Management:

• Support and contribute to the implementation and maintenance of quality management systems such as ISO55001, ISO9001, ISO45001, and other relevant standards.
• Conduct regular audits and assessments to ensure compliance with quality standards and identify areas for continuous improvement.

Project Management:

• Lead and participate in projects related to bus engineering, ensuring timely and successful project delivery.
• Collaborate with internal stakeholders to define project scope, objectives, and deliverables.
• Manage the transition of diesel to EV buses in line with the Government's timeline, including collaborating with Bus Training to ensure staff are operationally ready.

Reliability Enhancement:

• Develop and implement strategies to enhance the reliability of on-board equipment, reducing downtime and improving overall performance.
• Analyze data and performance metrics to identify opportunities for continuous improvement.
• Work and leverage data to gain insights to improve system and bus reliability.
• Explore technologies such Artificial Intelligence and Machine Learning to improve maintenance productivity and efficiency.

Liaison with LTA:

• Act as the primary point of contact between SBS Transit and the Land Transport Authority (LTA) for bus technical matters.
• Ensure compliance with regulatory requirements and collaborate with LTA on technical standards and specifications.

Qualifications:

• Bachelor's degree in Engineering or a related field.
• Proven experience in a similar role within the public transport or engineering industry.
• Familiarity with quality management systems (ISO55001, ISO9001, ISO45001).
• Strong project management skills with a track record of successful project delivery.
• Excellent communication and interpersonal skills.
• Possess supervisory and management skills

Benefits:

• Competitive salary
• Medical insurance
• Flexible benefits
• Free travels on all buses and trains (except for express bus services)
• Employee training and development programs

If you are a results-driven individual with a passion for improving the reliability and quality of on-board equipment in the public transport sector, we invite you to apply for the position of Quality Systems & Projects in the Bus Engineering Department at SBS Transit Ltd.

To apply, please submit your resume and a cover letter detailing your relevant experience.

SBS Transit Ltd is an equal opportunity employer.

Responsibilities:

• Lead the compliance and Investigation team and ensure compliance investigation process is appropriately conducted.
• Proactively assist the business with identifying appropriate remedial and preventative actions to prevent a re-occurrence and to understand trends and to analyse and report on such trends.
• Provide advice and support to internal parties including Senior Management and HODs of Corporate Office with related to litigation risk management, dispute resolution, settlement strategy, indemnities and other contract concerns as requested.
• Prepare reports of compliance findings, analytics and corrective actions for Senior Management.

Qualifications and Experience:

• Possess at least a Degree with minimum 10 Years of relevant working experience.
• Candidates with Accounting background will be preferred.

• To conduct/support quality inspection on defence satcom system
• To conduct/support incoming material inspection for SpaceTech
• To monitor and analyze RMA data identifying trends and areas of improvement. Follow-up on improvement action items.
• To manage RMA returns and coordinate with subcontractor on repairs and returns, maintaining spares for premium repairs.
• To coordinate with sales, material planner, engineering, subcontractor and logistics on order-to-delivery processes.
• To update and upkeep ISO document
• To represent SpaceTech on external ISO audits
• To audit subcontractor manufacturing facility, quality processes and adherence, records, compliances.
• To monitor and analyze sub-contractors’ quality trend, pre-empt potential risks and breaches
• To assess and qualify new suppliers, review and maintain current suppliers qualification.
• To upkeep licenses validity

Job Summary

Be inspired every day. We are idealists. Inventors. Forever tinkering with products and processes, always on the lookout for a better way. A job at Apple is one that requires a lot of you, but itʼs also one that rewards forward-thinking and dedicated work. None of us here at Apple would have it any other way! People here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it! The AppleCare Business Process Reengineering team has an immediate opening for a Senior Systems Quality Project Manager to manage and lead User Acceptance Testing (UAT) activities for complex Regional and Global AppleCare systems and software projects. You will be responsible for the planning, coordination, execution management, issue resolution, and progress reporting of testing activities across business and technical groups on ACBPR led projects across the AppleCare organization and beyond. You will also play a key role in our ambitious testing transformation journey. Through your knowledge of industry best practices for quality management, you will help to evolve the way we approach test planning and execution.

Key Qualifications

• 5-7 years experience leading testing/QA for large, global projects that interweave multiple functional teams and/or multiple systems with emphasis on planning and managing cross-functional testing.
• Experience with different testing methodologies and driving a quality mindset.
• Ability to develop technical expertise and understanding of system interdependencies, and their impacts on testing plans.
• Ability to abstract technical details and effectively communicate to audiences at different levels.
• Excellent listening, communication, leadership and presentation skills.
• Proficient at balancing multiple efforts at a time.
• Ability to develop and maintain relationships with internal partners.
• Strong organizational and documentation skills.
• SAP functional experience, and experience migrating from SAP R/3 to SAP S/4 HANA.
• Experience in test automation tools and frameworks.
• Ability to travel up to 10% of the time.

Description

• Quality advocate who will partner with and technical teams to build comprehensive test plans for cross- functional systems projects, with particular focus on UAT.
• Effectively lead meetings ranging from 2 to 60+ participants, and communicate resulting actions.
• Exemplify flexible thinking, curiosity, self-motivation, dedication to quality, focus on the details, and a positive perspective.
• Participate in testing transformation activities by driving forward innovative approaches and methodologies.
• Proactively look for risks (technological, organizational, political) and identify appropriate mitigation plans.
• Drive schedule, planning meetings and activities for UAT preparation and execution.
• Facilitate identification of test scenarios and ensure requirements traceability.
• Estimate resource requirements to complete testing, and ensure realistic plans are in place.
• Ensure the test environments and required data are available to support testing.
• Identify opportunities to leverage automation for test prep and execution.
• Report progress on UAT activities and issues to the project team and to management.
• Utilize analytical skills investigate and drive resolution of issues found in UAT activities.
• Inspire others to fight for excellence, even under competing priorities and pressures.
• Foster healthy debate and seek to understand multiple perspectives.
• Approach problems flexibly, and be willing to adapt and modify your approach, without compromising on the outcome.

Education

Bachelors degree or commensurate experience

Quality Assurance certification (ISTQB, ASQ, etc) and/or PMI certification is highly desirable

Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.