Retail Assistant/Executive (Puchong Puteri Mart)
Full-time
Fresh/Entry Level
2 days ago
This position is responsible to ensure the smooth operation of the retail pharmacy outlet, providing exceptional service to our valued customers, and maintaining the highest standards of cleanliness and organization. JOB DESC...
This position is responsible to ensure the smooth operation of the retail pharmacy outlet, providing exceptional service to our valued customers, and maintaining the highest standards of cleanliness and organization.
JOB DESCRIPTION:
- Deliver exceptional customer service by meeting and exceeding customer expectations.
- Attend to customers’ inquiries and provide advice on over-the-counter products and health related queries.
- Possess a thorough understanding of the range of pharmaceutical and healthcare products available in the outlet.
- Stay updated on new products and promotions.
- Monitor stock levels, restocking shelves promptly to ensure products are readily available for customers.
- Conduct regular checks for expired or damaged products and initiate appropriate actions.
- Arrange the inventory to ensure proper display and apply price tags.
- Perform stock takes and participate on-ground events.
- Process customer transactions accurately, handling cash, credit cards, and other payment methods and ensure the cash register balances at the end of each shift.
- Ensure that the outlet's appearance is clean, organized, and visually appealing at all times.
- Support other team members as needed, contributing to a positive and cohesive work environment.
- Any other duties as and when assigned from time to time.
JOB REQUIREMENT:
- Minimum SPM qualification or Diploma in any related field.
- Preferably at least 1 year of relevant working experience, experience in a retail pharmacy setting or healthcare industry is added advantage.
- Candidates with no experience are also encouraged to apply.
- Excellent interpersonal and communication skills.
- Strong customer service orientation.
- Able to work on shifts, weekend and public holiday.
- Self-motivated and passionate about retail.
Perks & Benefits
- Product Incentives
- Nearby public transport
- Open culture
- Personal development opportunities
Established in Year 2000 at Cheras, from a lone pharmacy store to being one of the leading community pharmacies that fulfills demands in both healthcare services and medication field. We believe in prioritizing medication safety & quality, patient-centered and outcome-oriented practice in Multicare Pharmacy. Our commitment is to maintain the true essence of healthcare towards our society, contributing to the communities by giving complete access to their health potential, empower people in accomplishing life goal in employment, family and personal wellbeing. Supported by comprehensive product range with substantial management team that well equipped with knowledge & experience, Multicare Pharmacy has prospered and budding our presence beyond 100 locations nationwide.
OUR VISION
We strive to provide better healthcare with best option for our customers. We promise to serve everyone with equality, and with the most excellent care that we can offer. We see Multicare Pharmacy to be labelled as the fine quality pharmacy for the community.
OUR MISSION
We pride ourselves as one of the leaders in the community pharmacy that provides the utmost professional and quality services in pharmaceutical care to all of our clients through an atmosphere of professionalism, respect, and effective communication that ultimately improve clients' quality of life.
OUR CORE VALUES
Our team fabricates each initiative into action with FOUR core values. Multicare Pharmacy aspire to become the most preferred pharmacy towards the public.