Total 19 job vacancies by Xcellink Pte Ltd

The Role:

In this dynamic role, you'll lead Customer-facing IT projects, ensuring timely delivery and budget adherence. You'll support the Commercial team in pre-sales and post-sales Customer Integration, enhancing the Organization's competitiveness. Additionally, you'll align and execute global initiatives, providing ongoing post-project support.

Responsibilities:

• Provide pre-sales support: Lead IT-related sales presentations to customers.

• Design shipment management solutions meeting customers’ integration requirements, including networking and infrastructure requirements, and formulate IS solution costing for business decisions.

• Participate in customers’ RFI/RFQ and develop questionnaires on IT-related requirements.

• Lead project planning, scope identification, and stakeholder identification for customer-facing IT projects. Manage delivery and deployment of Customer IT Integration solutions by closely collaborating with customers daily, representing the business sponsor, and ensuring on-time, budget, and quality delivery of all project elements.

• Manage projects and report regularly against the project plan to ensure project progress visibility.

• Provide post-implementation support to customers with quality service on customer-facing IT applications and resolve issues for customer-facing IT Integration projects.

• Coordinate with global/regional Business IT country coordination and domains, CIS, ITSC account management, and Solution support.

• Assist sales and customer IS requirements through project plan development.

• Support Global/Regional Customer IT programs or integration projects deployment.

• Address business or customer pain points to a resolution to ensure corrective and preventive actions are taken.

• Provide sustainable Customer-facing IT solutions and align with the global/regional roadmap as appropriate.

• Provide training to the Customer Facing IT team to ensure technical competence to support customers.

• Manage external suppliers, including vendor selection, contract negotiation, establishment of service level agreements including service performance standards, monitoring, and performance follow-up.

Requirements:

• Diploma in IT or Computer Science (or equivalent).

• 3 years of relevant working experience, preferably in the logistics industry.

• Familiarity with ERP systems or experience in IT integration is preferred.

Description:

As IT engineers, you are pivotal IT professionals entrusted with the design, installation, and maintenance of the company's computer systems. Your responsibilities encompass comprehensive testing, configuration, and troubleshooting of hardware, software, and networking systems, ensuring seamless deployment to fulfill the client's requirements. Operating within a fast-paced and demanding environment, your expertise plays a critical role in upholding operational efficiency and meeting organizational objectives. Key responsibilities include:

• Deliver day-to-day technical support to end-users, ensuring the smooth operation of computers and network devices.
• Take charge of hardware and software installation, upgrades, and maintenance tasks, including system backups, applying the latest patches, and troubleshooting hardware issues.
• Provide comprehensive system administration and helpdesk/desktop support to end-users.
• Implement robust security controls to safeguard the organization's data and infrastructure.
• Troubleshoot network and software issues, ensuring minimal downtime.
• Swiftly address and resolve hardware, software, and networking issues to maintain operational continuity.
• Responsively handle general IT requests from stakeholders.
• Engage with clients to understand their requirements and ensure their needs are met effectively.
• Conduct regular inspections to verify the operational status of IT systems and equipment, proactively addressing any issues.

Requirements:

• Prior experience in IT support or administration.
• Strong knowledge of networking, hardware, and software systems.
• Proficiency in troubleshooting and problem-solving.
• Excellent communication and interpersonal skills.
• Ability to work independently and in a team environment.
• Fresh grads are welcome to apply

Responsibilities:

· Manage all aspects of technical projects to ensure they are completed on time, within budget, and meet all contractual requirements.

· Lead and manage the project team, ensuring clear communication and collaboration.

· Interpret contract details and extract essential information to effectively manage the project and meet objectives.

· Identify contractual system requirements and manage system designs, reviews, and deliverables.

· Coordinate day-to-day activities, risk management, and resource supervision to ensure project success.

· Provide regular project reports and updates to customers, internal departments, and management.

· Monitor payment milestones to ensure timely billing according to the project schedule.

Requirements:

· Manage daily operations of technology infrastructure, including identifying and resolving complex issues.

· Proactively assess implemented solutions and provide recommendations for improvement.

· Update network documentation and oversee operational acceptance of projects.

· Design, plan, and implement various infrastructure solutions for Asia.

· Maintain stable technology environments, controls, and efficiency as the technology footprint expands.

· Monitor system health, resolve problems proactively, and train junior staff members.

· Adhere to strict change and incident management procedures.

Technical Skills:

· Proficiency in Windows Server OS, Unix/Linux OS, and virtualization environments (VMware, HyperV, etc.).

· Familiarity with cloud architecture patterns, including containerization (Kubernetes), is advantageous.

· Strong troubleshooting skills and analytical mindset for problem-solving.

· Excellent written and verbal communication skills for technical and non-technical audiences.

· Working knowledge of VPNs, routers, and switches is beneficial.

· Experience in hardening OS, system, and network equipment.

· Familiarity with IT infra services such as Active Directory, DHCP, DNS, Database, and Web or App Server.

About the Client

Our client is an established Infrastructure SI technology services firm in Singapore.

Responsibilities:

• Collaborate with Level 1 network engineers to provide technical documentation support to Project & Solutions Teams, ensuring accuracy and completeness of project documentation, including system designs and configurations.
• Partner with Level 3 network engineers to engage with back-line support and/or vendor support, contributing expertise and guidance to diagnose and rectify technical problems efficiently.
• Provide support for post-sales installation and technical assistance to customers, ensuring smooth implementation and operation of network and security infrastructure components.
• Participate actively in the design, installation, configuration, and maintenance of network and security infrastructure, including core network switches, routers, and firewalls, adhering to established standards and best practices.
• Assist in the planning, design, research, and installation of new or upgraded network hardware and software, collaborating closely with cross-functional teams to fulfill project requirements and objectives.
• Utilize expertise in Aruba switches and wireless, Cisco routers, firewalls, and switches to support network infrastructure setup and optimization.
• Demonstrate proficient troubleshooting skills to identify problems and recommend effective workarounds or solutions, ensuring minimal disruption to operations.
• Support the handover of as-built system documentation to the Maintenance support team, facilitating seamless transition and ongoing support for deployed solutions.
• Possess excellent interpersonal and communication skills to interact effectively with team members, stakeholders, and customers at all levels, fostering positive relationships and collaboration.
• Collaborate with Level 3 network engineers to deliver project milestones and objectives, ensuring alignment with project timelines and goals.

Requirements:

• Diploma or Bachelor's degree in Engineering, Computer Science, Telecommunications, or a related field.
• Minimum 3 years of experience in configuring and administering routers and switches, with a focus on supporting enterprise-level network infrastructure.
• Strong understanding of network systems, architectures, routing, switching, firewall, and security principles.
• Excellent interpersonal and communication skills, with the ability to collaborate effectively with team members, stakeholders, and customers.
• Ability to work independently and as part of a team, with a proactive and results-driven approach to achieving objectives.
• Familiarity with Aruba switches and wireless, Cisco routers, and switches is preferred.
• Candidates with CCNA, CCNP, or Certified in Aruba products will be preferred.

About the Client

Our client is an established Infrastructure SI technology services firm in Singapore.

Network Engineer Responsibilities:

• Provide technical documentation support to Project & Solutions Teams, as well as hand over as-built system documentation to Maintenance support team
• Engage with back-line support and/or with vendor’s support to diagnose and rectify technical problems.
• Post-sales installation and technical support to customers
• Design, installed, configured, and maintained network and security infrastructure, including core network switches, routers, and firewall
• Assist with the planning, design, research, and installation of new or upgraded network hardware and software
• Familiar with Aruba switches and wireless, Cisco routers, firewalls, switches
• Good troubleshooting skills to identify problems and make work-around recommendations

The ideal candidate should have/possess the following:

• Candidate must possess at least ITE/Diploma/Advanced/Higher/Graduate
• Diploma/BEng/BSc) in Engineering /Computer/Telecommunication or related field
• Minimum 1-3 years of experience in configuring and administering routers and switches (e.g. Cisco routers and switches, etc)
• Good understanding of network system, network architecture, routing, switching, firewall and security
• Good interpersonal and communication skills to interact effectively at all level
• Candidates with CCNA, CCNP and Certified in Aruba products will have an added advantage

About the job:

We are seeking an accomplished individual to lead our account development and penetration strategy while actively seeking new customers. The ideal candidate will excel at cultivating and maintaining client relationships while delivering top-notch customer service.

Responsibilities:

• Drive the acquisition, development, and closure of multiple opportunities simultaneously.
• Maintain accurate records and forecasts of sales activities.
• Cultivate enduring strategic relationships with key accounts.
• Lead the entire sales process, from prospecting to deal closure.
• Collaborate across departments to ensure customer success.

Qualifications:

• Diploma, Bachelor's degree, or equivalent experience.
• Minimum 3 years of sales experience in cybersecurity.
• Understanding of sales performance metrics.
• Proficient in CRM software and Microsoft Office suite.
• Familiarity with information security principles and cybersecurity terminology.
• Excellent communication skills.
• Logical, honest, and objective nature.
• Strong teamwork and time management skills.

This is an individual contributor role with sales quotas. Successful candidates can look forward to a rewarding journey with attractive perks and benefits, including a hybrid working arrangement, generous annual leave, and comprehensive healthcare and dental benefits.

1. Role Description

This program starts with a 3-week full-time intensive training on Outsystems low code development platform, followed by 12 months of client attachment program to gain hands-on experience through real software/application development work exposure.

Your primary function as an OutSystems Developer will be the development and maintenance of OutSystems-based applications deployed in a fast-paced business environment. As an OutSystems Developer, you will be part of the development team under the supervision of a Development Lead.

You will be Interacting with Product Owners and other stakeholders, both technical and business.

2. Specific Responsibilities

A Junior Outsystems Developer is for fresh grads with relevant IT knowledge, certifications or education.

An Outsystems Developer (Associate I) is for non fresh graduaters who have working experience such as mid career switches, professionals who are looking to upskill or reskill. Their background should have relevant IT knowledge, certifications or education.

A Senior Outsystems Developer (Returning PMET) is for experienced developers who have relevant development experience and looking to reskill and upskill themselves into low code development applications.

The primary function of an OutSystems Developer will be the development and maintenance of OutSystems-based applications in a fast-paced environment using agile methodologies. The OutSystems Developer will be integrated into a team with other developers and frontend developers, under the supervision of a Tech Lead, and interacting with Product Owners and other stakeholders, both technical and business.

• He/she will be part of the project team responsible for delivering and maintaining small-scale enterprise web applications
• Interact in a team/group setting to understand the User Experience (UX) goals of the digital products being built
• Support the internal and external team in building a product that both provides a delightful user experience and is flexible enough to adapt to changing requirements
• Define or extend the data model of OutSystems applications enforcing proper referential integrity constraints
• Develop functional components including screens, business logic, and custom UI in OutSystems
• Understand how to match existing user interface (UI) guidelines to meet requirements within the OutSystems platform.

3. Competencies

*Outsystems Developer will be capable as support staff for a project/ development team whereas an Associate Outsystems Developer will be capable as a contributing staff for a project/ development team.

• Basic understanding of solution design in OutSystems.
• Understanding of OutSystems application architecture, namely when it comes to the client/server nature of applications.
• Undestand and apply Usability concepts to OutSystems applications, including identifying the Information Architecture, enforce SCRAP design principles and perform usability testing
• Able to understand and define SQL queries for common data query scenarios
• Analytical thinking and problem solving using OutSystems and related technologies
• Data modelling, including referential integrity and indexing
• Understand, use and troubleshoot web technologies (HTML5, CSS3 and JavaScript)
• Understand and be able to integrate OutSystems applications with external systems using SOAP and RESTful APIs
• Able to analyze OutSystems logs to troubleshoot, identifty, and fix issues.
• Capable of team working following agile methodologies
• Therefore, understanding of basic programming languages, basic algorithmic reasoning, logical reasoning and SQL basics would be preferred.

4. Duration of Traineeship/Attachment Offered: 12 months contract

The Role:

As the IT Project Manager, you will play a pivotal role in overseeing the development and implementation of our software solutions and applications. Leading a team of business analysts and developers, you will ensure the successful execution of projects throughout their life cycles, managing stakeholder expectations, coordinating with internal departments and suppliers, and overseeing project finances.

Responsibilities:

• Manage the development and implementation of solutions and applications.
• Lead a team of business analysts and developers throughout the project development life cycle.
• Ensure each phase of the development life cycle is executed efficiently and all objectives are met.
• Manage stakeholder and client expectations effectively.
• Coordinate with vendors and internal departments to streamline project processes.
• Accountable for managing the scope, schedule, and resources allocated to the project.
• Oversee the project's profit and loss to ensure financial objectives are achieved.

Requirements:

• Bachelor's degree in Computer Science or equivalent.
• Minimum of 5 years of experience in project management and 10 years of experience in IT, with strong problem analysis skills. Candidates with less experience may be considered for junior positions.
• Excellent written and verbal communication skills.
• Strong interpersonal skills to foster effective relationships with team members and stakeholders.
• Certification in project management such as CITPM or PMP is an advantage.
• Knowledge of Cloud Computing and proficiency in Java, .NET, or Web technologies would be advantageous.

Job Description:

As the lead for customer engagement, you will ensure that projects meet scope, time, budget, and quality expectations by meticulously planning, controlling, and managing each phase. This includes orchestrating efforts among corporate stakeholders, customers, and third-party vendors to design, sell, and implement tailored solutions. Your role encompasses both business and team management, necessitating a comprehensive understanding of project management methodologies and operational policies, particularly within the IT industry. Experience with on-premise infrastructure projects (Compute, Storage, Network), cloud solutions, relocation, and data migration is crucial.

Responsibilities:

· Lead project delivery, ensuring adherence to revenue targets and effectively managing large to moderately complex projects within the local or sub-regional context.

· Take ownership of project financials, meticulously managing budgets and providing accurate forecasts to management.

· Drive business growth by identifying and capitalizing on new opportunities and supporting qualification processes for larger and more intricate deals.

· Cultivate and nurture client relationships, serving as a trusted advisor and representing the organization to external stakeholders.

· Lead and mentor project teams, fostering skill development and providing constructive feedback to team members.

Requirements:

· Possess at least 5 years of experience in project management or similar roles.

· Demonstrate proficiency in key company Services' operational policies and project management methodologies.

· PMP certification would be preferred but not compulsory.

· Familiarity with technology stacks, including Compute, Storage, Network, and Operating Systems (e.g., Linux, Windows, VMWare, Containers).

Accountabilities:

1. Manage the IT support Services to meet the SLAs and expectations of all campuses.
2. Understand, plan, design and execute enhancements and maintenance of digital workplace services to ensure reliability, security and service levels are met.
3. Develop new skills within IT Services by working with the people to ensure new technology/approaches are implemented to force the pivoting of skills.
4. Perform Techinician Level 2 support to the EUC team
5. Demonstrate strong leadership and communication skills while setting realistic foals and implementing effective plans for goal achievement
6. Address multi-faceted issues collaboratively, working across departments
7. Any other ad-hoc duties requirement by Management

JOB REQUIREMENTS

Academic Education and Work Experience

• Diploma in Computing/Information Technology
• Relevant working experience preferably in educational institution IT user support role.
• Must be computer-literate and has working knowledge in Windows OS and Microsoft Office
• Must have working technical knowledge in PC troubleshooting and desktop administration
• Must have working experience in Software/Application and PC deployment
• Work Shift is required.
• IT inventory management experience is added advantage
• Patching experience using ivanti or some other patching software is required.

Professional Education/License (if any):

• Microsoft Certified Professional or equivalent Skills
• Must possess skills in Windows 8, 10 Operating System and Microsoft Office applications.
• Knowledge in Software/Application and OS deployment
• Knowledge in PC/Desktop deployment
• Knowledge in PC/Desktop, Laptop/Notebook and Printer configuration
• Knowledge in Windows Active Directory administration is an advantage.
• Knowledge in basic troubleshooting of LAN, WiFi and Network Infra.

Responsibilities:

As an innovative and proactive team leader, you will:

• Understand and validate the business expectations and needs of our clients.
• Create an advanced infrastructure and system architecture for our cloud-native solution.
• Translate system requirements into detailed software architecture and design documentation to deliver a comprehensive solution.
• Collaborate with the Project Manager and clients to effectively manage resources, scope, and schedule.
• Ensure seamless integration by coordinating tasks with Module Leaders to track the progress of all system modules.
• Lead the development team in successfully building and implementing the cutting-edge cloud-native application.
• Provide valuable guidance and mentorship to our junior technical staff, fostering their growth and development.

Requirements:

• Diploma / Degree in Computer Science / Computer Engineering / Information Technology related field, or possesses IT equivalent.
• Demonstrated expertise in designing and delivering sophisticated web-based applications utilizing Java, HTML/Javascript, ReactJS, or other relevant technology stack.
• Proficient in one or more of the following database servers: Oracle, DB2, MSSQL, MySQL.
• Familiarity with open-source frameworks like Spring and Hibernate.
• Experience in MVC design, Data modelling, Deployment & Build management, Data migration. Shows practical experience in Cloud Native Architecture with Microservices, Docker, Docker Swarm / Kubernetes, CI / CD, Domain Driven Design (DDD), and API Design.
• Offshore Development experience is a plus, although not mandatory.
• An ability to communicate in Mandarin would be an added advantage as the incumbent will be required to collaborate with our Mandarin-speaking counterparts based in China (Suzhou).
• Candidates with a willingness to travel will be considered for overseas assignments.

About the job

The ideal candidate will lead the account development and penetration strategy while searching for new customers. They should be skilled at finding, building and maintaining relationships with clients and work to provide exceptional customer service to clients.

Responsibilities

• Unleash your hunting instincts to identify, develop, and close multiple opportunities concurrently.
• Provide a clear overview and accurate forecasts of our sales activities.
• Cultivate positive and enduring strategic relationships with key accounts.
• Drive the entire sales process, from pinpointing potential accounts to crafting tailored solutions and sealing the deal.
• Collaborate seamlessly across departments, ensuring effective communication with all stakeholders to guarantee our customers' success.

Qualifications

• A Diploma, Bachelor's degree, or equivalent experience
• Showcase your prowess with a proven track record in sales.
• Demonstrate a deep understanding of sales performance metrics.
• Navigate CRM software and the Microsoft Office suite effortlessly.
• Possess a solid grasp of information security principles and fluency in cybersecurity terminology.
• Communicate with finesse, employing excellent verbal and written communication skills.
• Bring a highly logical, honest, and objective nature to the table.
• Excel in teamwork and exhibit stellar time management skills.

Join us on this exhilarating journey, where your skills will not only be valued but will also be the driving force behind our continued success. Come be a part of a team that thrives on innovation and where your contributions make a lasting impact.

Responsibilities:

The candidate is responsible for the end-to-end testing activities of an integrated e-payment system. The primary responsibilities would include carrying out the activities in the testing lifecycle including test planning, analyzing business and ysstem requirements.

The candidate will also be responsible for:

- Preparing the test environment, designing and developing the test cases.

- Preparing the test environment, executing the test procedures.

- Automating the test solution based on the system design using scripting or programming languages as well as performance tuning.

- Create traceability to requirements, analyze gaps and address them.

- Logging and tracking defects to closure.

- Conducting test reviews with internal and external stakeholders.

- Perform root cause analysis for production and user acceptance defects, address test gaps to ensure test efficiency.

- Develop design documents and user manual which would effectively describe and provide clear instructions on the test automation solution to the end users who include testers and stakeholders.

Qualifications & Requirements:

- Tertiary qualification in Information Technology or Engineering.

- At least 3 years relevant experience in executing testing and developing test automation solutions involving devices (UI-based or embedded) and/or back-office systems with familiarity on the full system development lifecycle from requirement, development to testing and deployment;

- Good written and verbal communication skills;

- Able to work well both independently as well as in a team;

- Certification in software testing preferred;

- Experience in micro-payments/automatic fare collection systems using smart cards and in diverse test execution phases (system integration testing, user acceptance testing, performance testing) would be an advantage;

Overview:

In this pivotal role, you'll be reporting directly to the Head of IT Business Engagement, driving IT projects and meeting business needs. Collaborating seamlessly with diverse stakeholders – including business users, IT teams, and external vendors – you'll spearhead quality requirement gathering, meticulous documentation, and rigorous testing, ensuring the seamless delivery of IT solutions.

We're in search of an exceptional communicator, a detail-oriented analytical thinker, and a seasoned professional experienced in business analysis roles, application maintenance, and end-to-end project management within IT solution implementation. If you're ready to join our thriving team in the heart of Singapore, keep reading.

Main Responsibilities:

• Collaborate closely with business stakeholders to gather and document comprehensive business and non-functional requirements, translating them into precise specifications.
• Conduct in-depth analysis, ranging from data examination to business process mapping and system flows. Facilitate workshops, leading dynamic discussions on requirements.
• Execute technical reviews, develop test scenarios, conduct thorough testing, and support IT project deployments.
• Lead discussions with APAC IT teams, Head Office counterparts, and vendors, identifying optimal IT solutions. Establish clear scopes, realistic timelines, and diligently monitor deliverables for timely, high-quality outcomes.
• Maintain proactive communication, ensuring stakeholders and IT management are continually updated on project statuses.
• Provide seamless application support to business users, ensuring swift issue resolution within agreed service levels. Act as the vital link between end users and development teams, translating software functionality requirements effectively.
• Collaborate closely with the Project Team, overseeing vendors to ensure the delivery of application evolutions, maintenance, and support tasks.

Minimum Requirements:

• Bachelor’s degree in Computing / Information Systems or a related field.
• Preferably 5 years of experience managing enterprise or regional application maintenance and projects.
• Exceptional written and spoken communication skills, coupled with outstanding presentation abilities.
• Profound knowledge of the software development life cycle. Deep understanding of information system fundamentals, including application layers, infrastructure, and security protocols.
• Knowledge or experience in Low-code technology, Dashboarding tools (such as Qliksense), and data analytics techniques will be highly regarded.

Job Description:

We are seeking a talented and motivated PowerApps Developer to join our dynamic IT team. As a PowerApps Developer, you will be responsible for designing, developing, and implementing PowerApps solutions, ensuring seamless integration with existing systems and databases. If you are passionate about creating innovative business solutions and have 1-3 years of experience in PowerApps development, we want to hear from you.

Responsibilities:

• Design, develop, and implement PowerApps solutions for various business requirements.
• Collaborate with business analysts and stakeholders to gather and refine specifications and requirements.
• Customize and enhance PowerApps applications by adding custom connectors, controls, and other components.
• Integrate PowerApps solutions with other Microsoft services such as SharePoint, OneDrive, and Microsoft 365 applications.
• Create and maintain documentation for PowerApps solutions, including technical specifications and user manuals.
• Conduct unit testing and troubleshooting to ensure robustness and optimal performance of applications.
• Stay up-to-date with the latest PowerApps features, best practices, and industry trends.
• Provide technical support and guidance to end-users as needed.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 1-3 years of experience in developing PowerApps solutions.
• Proficiency in Microsoft PowerApps, Power Automate, and the Power Platform.
• Strong understanding of data connections, custom connectors, and canvas applications within PowerApps.
• Experience with integrating PowerApps with other Microsoft services and third-party applications.
• Knowledge of Microsoft Azure services and PowerApps portals is a plus.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration abilities.
• Ability to work independently and as part of a team in a fast-paced environment.