Total 8 Customer Service job vacancies in Subang Jaya, Selangor

概述：

我們目前正在尋找經驗豐富的服務工程師/技術人員加入我們的團隊。作為服務工程師/技術員，您將負責為我們的客戶提供技術支援和服務。這包括準備書面服務和技術報告、向技術支援入口網站提交技術故障報告以及前往內視鏡檢查場所，包括在客戶現場進行安裝、故障/故障排除和服務。

主要責任：

• 準備書面服務和技術報告
• 向技術支援入口網站提交技術故障報告，跟進，完成後關閉案例
• 參與內視鏡檢查的現場工作，包括客戶的安裝、故障/故障排除和服務，包括系統應用程式、作業系統支援、應用程式支援、軟體支援、技術支援和故障排除。
• 每天與客戶溝通，以確保解決方案和適當的後續行動，從而達到可接受的客戶滿意度。

要求：

• 生物醫學、電機/電子工程或同等學歷的最低文憑或學位。
• 能夠及時為客戶提供技術解決方案
• 能夠走遍整個馬來西亞
• 必須擁有自己的汽車作為交通工具
• 願意靈活工作時間，包括晚上、週末和假日，以及支援 24/7 日程安排所需的緊急非工作時間
• 願意定期出差以支援業務需求。
• 良好的英語和馬來語能力
• 能夠與客戶進行有效的溝通

津貼和福利

• 高於標準的 EPF 雇主繳款
• 津貼（旅費、交通費等）
• 附近的公共交通工具（LRT Taman Jaya）
• 醫療和保險範圍
• 開放文化
• 個人發展機會
• 牙科保險
• 健身會員資格

Overview:

We are currently seeking an experienced Service Engineer/Technician to join our team. As a Service Engineer/Technician, you will be responsible for providing technical support and service to our customers. This includes preparing service and technical reports in writing, lodging technical breakdown reports to the Technical Support portal, and attending to premises for Endoscopy, including installation, breakdown/troubleshooting, and service at the customer's site.

Key Responsibilities:

• Prepare service and technical report in writing
• Lodge technical breakdown report to Technical Support portal, follow-up, and close the case upon completion
• Attend to premise for Endoscopy, including installation, breakdown/troubleshooting & service at customer’s inclusive of systems applications, operating system support, applications support, software support, technical support, and troubleshooting.
• Communicate daily with customers to ensure resolution and proper follow‐up leading to acceptable customer satisfaction levels.

Requirements:

• Minimum Diploma or Degree in Biomedical, Electrical/Electronic Engineering or equivalent.
• Able to provide technical solutions to customers in a timely manner
• Able to travel extensively throughout the whole of Malaysia
• Must have own car as transport
• Willing to work flexible hours, including evenings, weekends, and holidays, as well as emergency off-hours as required to support a 24/7 schedule
• Willing to travel periodically to support business needs.
• Good command of English and Bahasa Malaysia
• Able to communicate efficiently with customers

Perks & Benefits

• Above standard EPF Employer Contribution
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport (LRT Taman Jaya)
• Medical & Insurance coverage
• Open culture
• Personal development opportunities
• Dental insurance
• Fitness membership

Job Brief

Primary – customer-oriented service representative to act as a liaison, and resolve any emerging problems our clients might face with accuracy and efficiency. Ensure excellent service standards and maintain high customer satisfaction.

Secondary– to effectively manage large amounts of data, turning data into information, information into insight. The target is to insert, update, and maintain accurate data to ensure smooth operations.

Job Responsibilities:

• Effectively manage incoming calls, identify and access customers’ needs to achieve customer satisfaction
• Handle complaints, provide appropriate solutions within time limit and follow up to ensure resolution
• In-house liaising between technical team and customers
• Interpret data, analyse results, and provide ongoing reports to management and customers
• Compile, verify accuracy, and review data for deficiency or errors, correcting any incompatibilities if possible
• Keep records of customer interactions, process customers’ accounts and file documents

Requirements:

• Diploma or higher
• Excellent communication and writing skills in ENGLISH and BAHASA MALAYSIA
• Computer literate (Microsoft Office – Word, Excel, etc.)
• Good time management and ability to work independently as well as part of a team
• Training provided

Perks & Benefits

• Central location
• Free snacks / Happy hours
• Personal leave

Job Brief

Primary – customer-oriented service representative to act as a liaison, and resolve any emerging problems our clients might face with accuracy and efficiency. Ensure excellent service standards and maintain high customer satisfaction.

Secondary– to effectively manage large amounts of data, turning data into information, information into insight. The target is to insert, update, and maintain accurate data to ensure smooth operations.

Job Responsibilities:

• Effectively manage incoming calls, identify and access customers’ needs to achieve customer satisfaction
• Handle complaints, provide appropriate solutions within time limit and follow up to ensure resolution
• In-house liaising between technical team and customers
• Interpret data, analyse results, and provide ongoing reports to management and customers
• Compile, verify accuracy, and review data for deficiency or errors, correcting any incompatibilities if possible
• Keep records of customer interactions, process customers’ accounts and file documents

Requirements:

• Diploma or higher
• Excellent communication and writing skills in ENGLISH and BAHASA MALAYSIA
• Computer literate (Microsoft Office – Word, Excel, etc.)
• Good time management and ability to work independently as well as part of a team
• Training provided

Perks & Benefits

• Central location
• Free snacks / Happy hours
• Personal leave

Job Brief

Primary – customer-oriented service representative to act as a liaison, and resolve any emerging problems our clients might face with accuracy and efficiency. Ensure excellent service standards and maintain high customer satisfaction.

Secondary– to effectively manage large amounts of data, turning data into information, information into insight. The target is to insert, update, and maintain accurate data to ensure smooth operations.

Job Responsibilities:

• Effectively manage incoming calls, identify and access customers’ needs to achieve customer satisfaction
• Handle complaints, provide appropriate solutions within time limit and follow up to ensure resolution
• In-house liaising between technical team and customers
• Interpret data, analyse results, and provide ongoing reports to management and customers
• Compile, verify accuracy, and review data for deficiency or errors, correcting any incompatibilities if possible
• Keep records of customer interactions, process customers’ accounts and file documents

Requirements:

• Diploma or higher
• Excellent communication and writing skills in ENGLISH and BAHASA MALAYSIA
• Computer literate (Microsoft Office – Word, Excel, etc.)
• Good time management and ability to work independently as well as part of a team
• Training provided

Perks & Benefits

• Central location
• Free snacks / Happy hours
• Personal leave

Job Brief

Primary – customer-oriented service representative to act as a liaison, and resolve any emerging problems our clients might face with accuracy and efficiency. Ensure excellent service standards and maintain high customer satisfaction.

Secondary– to effectively manage large amounts of data, turning data into information, information into insight. The target is to insert, update, and maintain accurate data to ensure smooth operations.

Job Responsibilities:

• Effectively manage incoming calls, identify and access customers’ needs to achieve customer satisfaction
• Handle complaints, provide appropriate solutions within time limit and follow up to ensure resolution
• In-house liaising between technical team and customers
• Interpret data, analyse results, and provide ongoing reports to management and customers
• Compile, verify accuracy, and review data for deficiency or errors, correcting any incompatibilities if possible
• Keep records of customer interactions, process customers’ accounts and file documents

Requirements:

• Diploma or higher
• Excellent communication and writing skills in ENGLISH and BAHASA MALAYSIA
• Computer literate (Microsoft Office – Word, Excel, etc.)
• Good time management and ability to work independently as well as part of a team
• Training provided

Perks & Benefits

• Central location
• Free snacks / Happy hours
• Personal leave

**Join Our Team as a Caregiver/Care Assistant!**

Are you passionate about making a difference in the lives of seniors and providing compassionate care? We're looking for dedicated individuals like you to join our team as Caregivers/Care Assistants.

**Responsibilities:**

- Provide personalized care and support to residents, attending to their daily needs with empathy and compassion.

- Assist residents in performing daily living tasks and self-care skills, promoting independence and dignity.

- Show genuine care and empathy towards residents, fostering a warm and supportive environment within the home.

- Maintain awareness of the home's schedule and residents' needs, ensuring timely assistance with meals, baths, and other activities.

- Support residents during bath routines, ensuring their comfort and safety at all times.

- Monitor and record residents' progress, promptly reporting any changes or concerns to nurses or attending physicians.

- Maintain cleanliness and hygiene standards within the home, contributing to a safe and comfortable living environment.

- Assist physiotherapists during resident sessions, providing additional support as needed.

- Supervise cleaners and assist with cleaning tasks as required, ensuring a clean and tidy environment.

- Communicate effectively with the cook regarding residents' dietary requirements, especially for those with specific health conditions.

- Address families' inquiries and provide support during visits to residents.

**Qualifications:**

- Minimum SPM qualification or equivalent.

- Fresh graduated are welcome to apply.

- Individuals who have provided care for loved ones at home for several years are encouraged to apply.

- Familiarity with senior care needs and a genuine passion for caregiving.

- Excellent interpersonal and communication skills, with the ability to build rapport with residents and their families.

Salary:
- Competitive salary commensurate with experience
- Negotiable compensation package

If you're ready to embark on a fulfilling journey of providing compassionate care to seniors and making a meaningful difference in their lives, we want to hear from you! Apply now to join our team as a Caregiver/Care Assistant and be part of our caring and supportive community.

Perks & Benefits

• Employee equity
• Casual dress code
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

We are also open for a part-time position. Do send in your resume for review!

Job Responsibilities

• ⁠To assist doctors in the operation theatre and care of patients.
• ⁠To assist daily operation of the Centre
• ⁠⁠To provide patients counselling on medication uses.
• ⁠⁠To perform any other duties or responsibilities as assigned by superior.

Job Requirements 

• Bachelor’s degree in Nursing or Diploma in Nursing
• Pleasant personality & meticulous
• Good inter-personal and communication skills are essential
• Experience not necessary as training will be provided
• Able to start immediately / short notice

Job Benefits

• Bonus 
• Incentives
• Flexible off day
• Medical/ Maternity/ Optical/ Hostel⁠
• Annual Leave/ Allowances
• Yearly Increment⁠
• Education/ Training/ Career Growth