Total 14 operations engineer job vacancies in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

ENGINEER

• Diploma/ Degree in Mechanical & Electrical ( Construction )
• Responsible all work progress at site including liase with consultant/main con
• Able to plan and work independently
• Excellent communication skills
• Minimum 5 years working experience in related trade
• Able to outstation
• Can start work immediately
• Own Transport

Note : Fresh Graduate also welcome

Perks & Benefits

• Personal leave
• Open culture

Job Highlights :

We provide a growing platform in terms of Site Experience,

Grow Technical Improvement Guides & Skill Enhancement Training

Less Hierarchy Level, Less Office Politic

We are hiring for multiple work locations, do apply for further discussion. 

Job Description:

• Prepare Schedule for the flawless execution of assigned projects.
• Keeping the project on schedule, on budget and within the specifications.
• Develop costing for assigned tender with resourceful idea or proposal.
• Liase with supplier/ vendor/ contractors with acknowledgement of direct superior
• Ensure the material to be onsite as per target date
• Site coordination among consultant, client, supplier, vendor and contractor
• Communicate with client/ owner/ end use effectively with proper understanding by interpret their needs and requirement.
• Plan, coordinate and compile engineering design work with client/ designer/ consultant/ contractor
• Engineering drawing preparation
• Prepare site progress report as per project requirement.
• Prepare Method of Statement for the construction work
• Plan and arrange for testing and commissioning of the project to meet specification and requirement.
• Ensure all aspects of the project proceed while adhering to internal company SOPs as well as external regulations and laws
• Prepare handover documents once the project completion.

Job Requirements:

• Posses Degree certification in Electrical / Mechanical or Civil Engineering or equivalent
• Preferable with 1-2 years above of construction line working experience
• Have experience in project sites
• Able to work with minimum supervision

Benefits :

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal development opportunities

Roles & Responsibilities:

• EUC Hardware Support: Install, configure, and troubleshoot End User Computing (EUC) hardware, including PCs, laptops, MacBooks, smartphones, tablets, printers, scanners, and other IT devices.
• Software Installation and Troubleshooting: Install, configure, and troubleshoot Microsoft Windows, Microsoft Office, and other client applications.
• Device Setup and Imaging: Create and maintain system images, deploy software, and support the setup of new devices.
• Critical Software Deployment: Support the deployment of software centers, antivirus agents, and other critical software solutions.
• Asset Management: Provide asset disposal services in compliance with organizational processes and procedures.
• Hardware Inventory Reporting: Assist in capturing and maintaining hardware inventory data for accurate reporting.
• Project Support: Assist with EUC hardware and software-related projects, including planning, implementation, and troubleshooting.
• End-User Technical Support: Deliver technical support to end-users via in-person interactions, phone, email, and remote access, ensuring timely issue resolution.
• Support Request Management: Document and track support requests to ensure proper resolution and follow-up.
• Collaboration with IT Teams: Work closely with IT teams to resolve end-user issues and enhance productivity.

Requirements:

• Qualifications: Diploma or Bachelor’s degree in Computer Science, IT, or Engineering (Computer/Telecommunications).
• Experience: At least 2 years of experience in IT support, with proven skills in troubleshooting, testing, and repairing hardware/software.
• Technical Knowledge: Proficient in Microsoft desktop applications (Word, Excel, PowerPoint, Outlook) and Windows OS.
• Communication Skills: Strong interpersonal and communication skills, with the ability to explain technical concepts clearly.
• Work Environment Adaptability: Ability to work in fast-paced environments and adapt to customer needs.
• Independent Work: Capable of working independently and taking ownership of assigned tasks.

Perks & Benefits

• Employee equity
• Nearby public transport
• Central location
• Medical insurance
• Personal development opportunities

Proxymity does not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual’s status in any group or class protected by applicable federal, state or local law. Proxymity encourages application from minorities, women, the disabled, protected veterans and all other qualified applicants. To support our commitment to inclusion, we have an active Diversity, Equity, Inclusion, and Belonging (DEIB) committee that works to foster a culture where everyone feels supported and valued.

About Proxymity

Proxymity is a market leading digital investor communications platform focused on providing regulatory compliant products focused initially on Proxy Voting and Shareholder Disclosure services. Founded in London and spun out of Citi, from the very beginning our mission focused on benefitting the whole capital markets ecosystem, rather than just one part or one player within it. This ethos is endorsed by investment from global consortium of some the industry’s most influential financial institutions.

About Us - Proxymity

Proxymity’s service offering is now a Global one, matching the needs of our custodian and broker community respectively. This is reflected by a fast-growing client base who have long desired an improved service by a trusted vendor. As a result, we are a fast-growth company and have already gone from 10 - 200+ employees in the last four years with a global footprint in London, New York, Tel-Aviv, Melbourne.

What we’re looking for:

We are looking for individuals who bring enthusiasm, a learning mindset, and a proactive approach to our operational site in Kuala Lumpur. You will perform a key role in delivering exceptional client support and ensuring seamless performance of the Proxymity platform.

As a key contributor to the launch phase of Proxymity, you will have the opportunity to support a variety of pivotal activities and expand the remit of your role as the needs of the business develop.

Responsibilities include:

• Overseeing vote execution to market from the Proxymity platform
• Sourcing and creating new meetings on the platform
• Identifying operational and implementation process improvement opportunities
• Creating and maintaining all operational procedures according to company policy
• Identifying and submitting potential Proxymity platform improvements, including those raised by clients
• Collaborating with the team and acting as the first point of contact for operational issues, ensuring prompt escalation to local management in the event of material impact to clients
• Demonstrating the Proxymity platform to new and existing users as and when required

• Strong attention to detail
• Excellent written and verbal communication skills, with the ability to positively represent the company to clients and other market participants
• Comfortable working independently while proactively seeking guidance and support when needed
• Team orientated - proven ability to build positive relationships, and proactively overcome the challenges of working with remote team members
• Strong organisational skills, with support available to help effectively prioritise your workload
• Experience in working in a fast-paced service delivery environment
• Ability to multitask and adapt quickly to changing priorities

• Headspace subscription 
• Birthday off in addition to annual leave 
• Access to Absorb Learning 
• Improved family-friendly policies 
• Hybrid working scheme
• Choose your tech 
• 2 duvet days a year 
• 1 volunteer day a year 
• 4-week sabbatical after 4 years at Proxymity 
• Workation- Our Workation policy means you can work anywhere in the world for up to 45 days per calendar year. 
• Companywide parties twice a year 
• Team socials 
• A company wins programme 
• Companywide panels on variety of subjects like diversity and inclusion, wellbeing etc. 
• A dog friendly office
• Complementary snacks and drinks in the office

To assist us with evolving our DEI efforts and ensuring our process is as inclusive as possible, we will be sending out a brief diversity and inclusion survey for you to complete if you choose to apply for this position. This will be completely anonymous and is in no way tied to your application. If you could please take a few minutes out of your day to complete this that would be much appreciated.

• Schedule onsite surveys, aircon installations and servicing, ensuring timely and efficient completion of the service.
• Ensure excellent customer service by addressing customer requests and inquiries effectively.
• Oversee and manage a group of technical personnel training and performance management.
• Oversee and manage service recovery for any issues that may arise during installation.
• Ensure accurate data input for aircon related works.
• Analyse data to identify and highlight trends.
• Develop and implement process improvements to increase efficiency and effectiveness of the aircon department.
• Maintain accurate records of all work performed.
• Handle other operational duties as the team requires.

• Fluent in English (spoken and written)
• 1-2 years of experience in customer service or a related field
• Strong communication and interpersonal skills
• Ability to multitask and work well under pressure
• Attention to detail and problem-solving skills
• Proficient in using customer service software and tools
• Reliable internet connection and appropriate work-from-home setup
• Data Entry and Management
• Social Media Moderation is a plus.

• 14 Days Annual Leave
• 1 Day Birthday Leave
• Annual outpatient benefit (Includes dental and optical benefits)
• Annual increment
• Performance bonus
• Free flow snacks and drinks!

POSITION SUMMARY:

The Head of IT Operations will lead the development and implementation of IT operations strategies and roadmaps, ensuring alignment with the overall Group IT strategic plans. Acting as a trusted advisor to the Tune Protect Malaysia leadership team, the incumbent will ensure IT services effectively address business needs while maintaining operational excellence and mitigating risks related to IT landscapes. This role requires a strong understanding of the technology landscape, the ability to foster stakeholder relationships, and a focus on security, business continuity, and operational excellence.

JOB RESPONSIBILITIES:

Strategy & Leadership

• Provide leadership to the IT Operations unit, fostering a culture of business orientation and continuous service improvement.
• Develop and execute IT operations strategies and roadmaps aligned with Group IT and enterprise strategic plans.
• Control annual operating and capital expenditure budgets (Capex/Opex)
• Support the business in driving customer-centric initiatives for good customer engagement and experience.

IT Service Management

• Ensure smooth transition and ongoing support for the core system migration to go-live and post-go-live phases.
• Oversee IT end-user services, core system operations and IT service management
• Ensure service level agreements (SLAs) and operating level agreements (OLAs) across Tune Protect entities are met consistently
• Lead IT service management initiatives and develop IT scorecards for senior management reviews

Risk & Security

• Identify, assess, and communicate risks related to the IT landscape
• Ensure effective application of security, risk management, and business continuity principles
• Address and resolve findings from internal and external IT audits (e.g., EY, KPMG) to achieve timely closure

Partner and Vendor Engagement

• Develop IT vendor management processes and governance frameworks.
• Enhance engagement with strategic partners and suppliers through effective partner governance.
• Foster collaborative partnerships to improve service delivery and operational efficiency

Performance and Governance

• Measure and ensure operational services and performance using consistent and accurate metrics.
• Align IT initiatives with the long-term and annual business plans of the organization.
• Support the rollout of security and quality assurance initiatives.
• Maintain close coordination with audit, product, and technology teams to drive improvements.

Key Deliverables/Expectations

• Digital and API-first approach to IT operations
• Seamless core system implementation and ongoing support.
• Effective management of two core systems integral to the transformation process.
• Successful closure of audit findings and improved risk management.
• Implementation of IT service scorecards and consistent measurement of performance.
• Alignment of IT operations with strategic goals, ensuring ROI and cost optimization.

QUALIFICATIONS & EXPERIENCE:

• Bachelor's degree in Engineering, Technology, Computer Science, Computer Engineering, or an equivalent discipline.
• Minimum 10 years of versatile experience in IT Application Operations, with a preference for candidates from financial institutions, though not mandatory.
• Proven experience in managing and implementing modern technologies, including:

-         Cloud infrastructure and services

-         Digital business models

-         API-driven architectures.

SKILLS & COMPETENCIES:

• Leadership & Communication: Ability to drive high accountability teams and communicate with all stakeholders effectively
• Customer Focus: Commitment to delivering customer-centric IT services that meet business and customer needs
• Risk Management: Expertise in identifying and mitigating IT-related risks
• Vendor Management: Skilled in establishing and managing partnerships with vendors and service providers

The MUFG Business Process Outsourcing (BPO) Team provides middle office and trade support services for investment managers.  By outsourcing their internal operations to the MUFG BPO team, our clients benefit from our specialised expertise, optimising their internal resources and maintaining focus on their core investment strategies.

This position offers an excellent opportunity to join a dynamic financial services company in Kuala Lumpur, Malaysia, where you will play a vital role in delivering high-quality operational outsourcing services to our clients.  The ideal candidate will thrive in a fast-paced team environment, demonstrate a commitment to learning specific tasks, and uphold the core values that support MUFG’s exceptional client service.

Reporting to the Junior Associate Director of BPO Operations, responsibilities include performing reconciliations (cash/trade/positions/other) wire value implementations, and performance reporting.  Additionally, the candidate should have a desire to expand their knowledge through training and possess investigative and problem-solving skills acquired through education or previous experience.

As a Junior Associate, you will: 

• Be able to work early hours (starting from 6:00 am to 3:00 pm) to meet market deadlines, ensuring timely and accurate processing of all trades.
• Resolve trade related disputes and breaks with Prime Brokers, Custodians, Executing brokers, and Investment Managers.
• Proactively Identify and resolve breaks by preparing a detailed report for the client.
• Support trading operations between the front and back office, from post-execution through to settlement.
• Ensure daily cash and position reconciliations are delivered to the client while adhering to the agreed upon service level agreement.
• Input trade and cash wire instructions (SWIFT) ensuring accuracy and compliance with internal and external guidelines.
• Liaise with clients, banks, brokers, and custodians to ensure accurate elections on corporate actions, when required.
• Respond to all client queries through communication directly with client operational staff daily

We are seeking a passionate Ecommerce Operations Project Coordinator who will be connecting difference marketing functions to successfully execute ecommerce campaigns and other ecommerce operational needs.

This driven person will also need to manage relationship with Lazada and Shopee to learn about the latest tools and updates from the platforms. The candidate will be considered a key member of PRISM+ overseas expansion team and will report to Country Director of Malaysia.

Responsibilities of a Ecommerce Operations Project Coordinator but are not limited to:

• Execute checklist of actionable during campaigns.
• Work with CRM, creative, marketplace platforms after campaign pricing confirmed.
• Create/Improve sku listings to ensure our customer experiences are the best.
• Handle all our website (www.prismplus.my) banners and freebies updates.
• Submit forecast to operation team for them to plan manpower allocation.

• Proficient in Lazada, Shopee Seller Centre Portal (>1 years of Experience).
• Proficient in Shopify portal (>1 year of Experience).
• Proficient in Excel.
• Bachelor’s Degree in Business and Marketing, or any relevant course of studies.
• At least 2 years’ experience in digital marketing – preferred to be in a e-commerce company.
• Ability to work during midnights/weekends during to campaign requirements.
• Thrives in dynamic, uncertain, and fast-moving environments, a hustler.
• A strong level of passion to understand thoroughly performance advertisement growth metrics.

About Zeal Group

Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a tam of 700+ employees across the globe. Headquartered in London, UK, our offices and presence are spread across Europe, Asia, North & South Africa, Middle East and South America, with our Technology hub located in Cyprus and Global Hub Customer Service in Kuala Lumpur, Malaysia. We are a product and people focused company who are passionate about growth, innovative technology, and collaboration.

Role

Our Customer Service department at Zeal Group are the supportive function that helps our clients with products/ services. Ultimately they are here to fill in the gaps/ frictions within our product. Our product is self-explanatory. We would love for our client journey to become as smooth as possible, but as we are not entirely there yet so we are looking for a Customer Service Team Leader to come onboard and bridge any gaps visible between our customers and products. Our end goal is to have a seamless experience whilst continuously improving as the days go by. We are looking to continuously exceed customer expectations.

What you will be doing :

• Lead and supervise a team of customer service representatives.
• Provide guidance, coaching, and support to ensure the team meets performance goals.
• Ensure the team adhere to the manuals, policies, and guidelines.
• Provide ongoing coaching and training to enhance the skills of team members.
• Facilitate training sessions for new hires and organize skill development programs.
• Handle escalated customer issues and complex problem-solving.
• Assist team members in resolving challenging customer situations.
• Stay informed about industry regulations affecting customer interactions.
• Serve as a communication link between the Assistant Manager and the customer service team.
• Communicate policies, updates, and changes from upper management to the team.
• Act as a point of contact for escalated customer issues that require higher-level intervention.
• Coordinate with other departments to ensure timely resolution of complex problems.
• Gather and analyze customer feedback received by the team.
• Implement strategies to address customer concerns and improve the overall customer.
• Instill ZFX Core Values into day-to-day operation.
• Timely feedback to team members and periodic updates to the Assistant Manager
• Ad hoc task delegated by the Manager or Assistant Manager.

What you will need :

• Candidate must possess at least Diploma/Degree.
• Minimum of 3 years of experience in Customers Service/ Operations with at least 1 year of experience in supervisory role
• Experience gained in FX/ Finance industry will be an advantage.
• Proficient in Microsoft Office (Words, Excel, PowerPoint).
• Able to multi-task, determine priorities, and meet deadlines in a fast-paced business environment.
• Fluency in English and Mandarin language (verbal and written) is a must.
• Must be able to work on shifts.

Rewards in return for your commitment :

• Medical Benefit
• Optical Benefit
• Life Insurance
• Meal Allowance
• Travel Allowance
• Health & Fitness Subsidy
• Staff Referral Bonus Program
• Long Service Rewards
• Work Anniversary Rewards
• *Employment Pass and Visa Sponsorship (for Native language speakers)
• *Relocation Benefits (for Native language speakers)

*NOTE : Successful candidates hired, will need to complete Mandatory Training & Probationary Period before Relocation exercise can take place. This process may take anything from 1 month to 6 months.

Interview process :

• Pre-Call session with the TA team – 30 minutes
• 1st Interview session with Hiring Manager – 1 hour
• Final Interview session with Head of CS - 45mins

We are seeking an experienced Project Engineer to be responsible for managing the successful planning, execution, and closure of the project portfolio across the team for Asia Pacific.

General Tasks:

• Responsible for large investment projects such as production plants, infrastructure or buildings.
• Interdisciplinary management with internal and external stake holders.
• Execution of projects reginal wide in collaboration with the local site managers.
• Professional interaction with local authorities.

Job Duties:

• Working on master plan and budget planning process for CAPEX related projects.
• Preparation and execution of feasibility studies for investment projects.
• Presentation of projects to management.
• Schedule, plan, resource and manage the investment projects.
• Tracking project progress and report status.
• Determining and taking corrective actions.
• Develop policies and procedures to support the achievement of the project objectives.
• Determine the organizational structure of the project team. Identify roles and positions.
• Motivating team members.
• Execute basic and detailed engineering work based on our standard rules (i.e. engineering handbook, investment manual and PCP).
• Planning, managing and monitoring of the projects according to the guidelines of the PCP.
• Building up strong project teams and defining clear tasks and responsibilities for all team members.
• Close co-operation with R&D regarding formulation, with production regarding manufacturing process, procurement regarding raw materials and with other stake holders.
• Identify services to be provided by external companies.
• Observance of the internal standards (review, reporting, processes).
• Monitor compliance to applicable codes, practices, QA/QC policies, performance standards and specifications.
• Makes sure various methodological analysis (risk analysis, HAZOP, cost-benefit analysis, FMEAs) are applied.
• Definition and enforcement of technology standards and specifications.

Technical sales role & a part of sales team, helping organizations obtain better brand recognition and financial growth. Coordinate with company executives and local sales & marketing professionals to explore and develop high-value proposition business solution in Malaysia. Could support SEA region if required.

Duties and Responsibilities:

• Responsible for driving strategic sales initiative in Malaysia.
• Represents organization in providing solutions to difficult technical issues associated with specific projects.
• Interacts with senior external personnel on significant technical matters often requiring coordination between organizations. Strong ownership and positive attitude on business development.
• Promote and sell John Crane products in accordance with the company policy, pricing guidelines and regulations.
• Pursue new market expansion opportunities in high-value proposition solution businesses, such as CCUS projects, reliability & asset management contract, turbo machinery upgrade / retrofit services and monitoring sense solution.
• Work with account sales to explore the leads and develop the opportunities.
• Dedicate to support account to connect related resource for making and presenting proposal
• Closely follow related opportunities and move the project forward.
• With good technical background and strategic thinking when promote the solution and initiative.
• Develop a growth strategy focused both on financial gain and customer satisfaction. Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives Prepare material of contract ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with the clients. Ability to build rapport with clients and strong connection. Account management for key customers.
• Travelling to meet the clients with sales team, coverage whole Malaysia. As well as overseas by requested.
• Ad hoc, flexible to face any contingency plan, take assigned activities organized.
• Work with the local sales staff on driving growth promoting strategic products and services Acting as technical sales to work with account sales to explore the leads and develop the opportunities.
• Support country /Sales team to achieve country /individual budgets.
• Develop go to market strategies in line with John Crane Y tree initiatives
• Utilize technical background to thoroughly understand John Crane's products portfolio and solutions. This includes their features, benefits, applications, and how they address specific challenges in various industries.
• Conduct in-depth market research to identify potential customers and industries where John Crane's solutions can provide significant value. Analyze competitors' offerings and market trends to position John Crane effectively.
• Leverage your technical knowledge to engage with customers on a deeper level. Understand their pain points and requirements and demonstrate how John Crane's solutions can address their specific needs. Offer technical insights and recommendations
• Aim to support new products selling, turbo opportunities development, like DGS & turbo system in upgrading and retrofitting.
• Dedicate to support account to connect related resource for making and presenting proposal
• Closely follow related opportunities and move the project forward. Support account sales to deliver the business result in high-value proposition products, contract and solution selling.

We are looking for someone who wants to invest in their long-term career and learn more about all low code no code technology. You should love challenges and working across different tools and technologies, with the ability to learn through independent research, assisted by mentors, buddies, and experts. You should prefer simple, sustainable solutions over complex ones, get excited about sharing your knowledge and derive satisfaction helping and enabling others.

Here are some of the skills and experience that will help you in this role:

• Designing and developing automated business solutions
• Integrating Open Source and vendor software to deliver automated solutions
• Strong Commitment to on-going learning and self-improvement
• Good understanding of Geneva, Investran and Mantra systems.
• Business process improvement and mapping skills (e.g. in MS Visio, DrawIO ) is highly beneficial
• Familiarity with ADO, JIRA or other task planning applications a plus

Role Responsibilities

• Responsible for understanding and analyzing the business issue and translating the issue into requirements and user stories
• Map the as-is process and to be process, explore, identify, and test new innovative solutions for process re-engineering/digitisation/automation
• Work with the team to design a solution, develop and implement various process improvement tools and techniques including Workflow, Robotic Process Automation (RPA), Optical Character Recognition (OCR), Natural Language Processing (NLP), Machine Learning (ML), Process Mining and Analytics Dashboard to meet end-to-end business requirements
• Responsible for design and developing solutions through an iterative process to meet business needs
• Ensure the completeness, effectiveness, and sustainability for the implementation of proposed appropriate solution
• Create and document test procedures and scenarios for user acceptance test
• Working with a dynamic team to refine and expand the automation based upon user feedback
• Support the team in the adoption and implementation of the solutions

You will be using some of the following automation tools and skills  in due course and you will get the chance to learn about the tools you do not know but familiarity with any of them would be an advantage.

• Automation solutions such as:
  • Reporting: advanced Excel/ MS Power BI/ Tableau
  • Workflows: Cloud deployed SharePoint with Nintex plug in, PowerAutomate
  • Chat Bot: Azure Virtual Agent
  • RPA: PowerAutomate Desktop, Automation Anywhere, Power Automate or others)
  • Data access: Postgres SQL, SQL Server, Oracle, Excel
  • NLP/ OCR technology solutions
  • Basic SQL skills
  • Some scripting skills
  • Basic python skills

About Ksisters

Ksisters is a leading K-beauty and lifestyle brand, headquartered in Singapore and now expanding into Malaysia. Known for curating high-quality and hard-to-find Korean products, Ksisters connects customers with the best of K-beauty, skincare, and wellness. With a strong emphasis on community and education, we have built a loyal following of K-beauty enthusiasts through innovative campaigns and personalized experiences.

As we embark on our Malaysia journey, we are excited to create new opportunities for local talents to join our growing family and shape the future of Ksisters in this vibrant market.

About the role

Ksisters is hiring a versatile and experienced Key Account & Operations Manager to manage retail relationships and operational excellence for Watsons and Guardian in Malaysia. This role combines channel management, operational oversight, and key account responsibilities, ensuring smooth execution of product launches, in-store activations, and day-to-day operations.

Responsibilities:

1. Key Account Management:
• Act as the main point of contact for Watsons and Guardian, building strong relationships with retail partners.
• Negotiate for premium shelf placements, planogram updates, and trade marketing opportunities.
• Manage promotional calendars, ensuring timely execution of campaigns and activations.
• Provide regular performance updates to Watsons and Guardian, using sales data and customer insights.
2. Operations Management:
• Oversee stock levels, logistics, and inventory across warehouses and stores to ensure availability.
• Manage order processing, ensuring accurate and timely fulfillment for Watsons and Guardian.
• Coordinate with logistics partners for delivery schedules, stock transfers, and returns.
• Conduct regular stock audits and implement solutions to address discrepancies.
3. Event and Merchandising Support:
• Plan and execute store activations, including pop-ups and in-store campaigns.
• Collaborate with marketing to ensure alignment between retail displays and promotional materials.
• Oversee merchandising compliance, ensuring that in-store displays reflect Ksisters’ brand identity.
4. Performance Optimization:
• Analyze sales data and operational metrics to identify trends and opportunities.
• Implement process improvements to enhance efficiency in logistics, stock management, and customer satisfaction.
• Collaborate with the marketing team to align operations with campaign goals.

• Minimum 3+ years’ experience in key account management or operations within the retail or beauty industry.

• Strong understanding of Watsons or Guardian’s operational and marketing requirements.
• Proven ability to manage inventory, logistics, and merchandising compliance.
• Excellent negotiation, organizational, and problem-solving skills.
• Proficiency in inventory management systems and Microsoft Excel.
• Knowledge of the Malaysian retail landscape and consumer behavior trends.

What We Offer:

• The opportunity to lead and shape Ksisters’ expansion in Malaysia.
• A dynamic and entrepreneurial work environment.
• The chance to work with globally recognized K-beauty brands and innovative collaborations.

We are a rapidly growing company based in Australia and currently expanding our presence in Malaysia. As a Junior Risk Analyst, you will have the opportunity to gain valuable insights into financial markets and contribute to our growth. We are seeking individuals who are enthusiastic about learning, possess keen attention to detail, strong numerical and analytical skills, and aspire to build a career in Finance.

Responsibilities:

• Coordinate and manage foreign exchange trading portfolios across various currencies.
• Prepare daily reports for stakeholders.
• Monitor market movements and stay updated on market news and sudden events.
• Manage risk through strategic positioning and trading within approved limits, policies, and procedures.
• Conduct analytical procedures on related business areas as required.
• Continuously explore new methods to enhance existing procedures.

• Willingness to work night shifts.
• Bachelor's degree in finance, mathematics, economics, or IT discipline.
• Preferably 1+ years of relevant work experience.
• Previous trading experience or exposure to financial markets is advantageous but not mandatory.
• Bilingual proficiency in English and Mandarin is required.
• Demonstrated interest in financial markets.
• Proficiency in Python or coding skills is advantageous but not mandatory.
• Strong numerical and analytical abilities.
• Effective presentation and interpersonal skills.

• Hybrid working arrangement
• Opportunities for enriching career growth, including exposure to regional contexts.
• Complimentary snacks and beverages available in the office pantry
• Healthcare coverage (medical, dental, optical), gym benefits
• Flexibility in smart casual dress code
• Young, vibrant and open work culture