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Requirements:
Responsibilities:
Perks & Benefits
WHO ARE WE ?
Our Principle:
Ensuring Clients Satisfaction For Over 15 Years
Objective / Purpose of the Job
We are a leading wholesaler, importer, supplier, and retailer of a wide range of products, from clothing to fashion accessories, IT gadgets to consumer electronics, household goods to kitchen appliances, office supplies to souvenirs, cosmetics to health supplements, and various food to non-food FMCG merchandise. With an established presence both online and offline, we are in the midst of executing an exciting growth plan. As the Assistant Manager of Retail Operations and Customer Service, he/she will be instrumental in driving continuous improvement and ensure we continue to meet customers’ expectations.
As the Assistant Manager of Retail Operations and Customer Service, he/she will be key to ensuring the consistency of the operations department and support in driving it forward. Team development will be a significant part of this role, ensuring the existing workforce, be it in-house, outsourced, or licensees’ personnel, can take on an increase in volume and bring in new skill sets as we continue to invest in new sites (both online and offline) and products. He/she will be creating a culture through empowering a continuous improvement mind-set and utilising change management to increase efficiency and quality.
Key Activities / Accountabilities
Customer Service Management
Merchandising Management
Any other job or function that may be assigned by the Managing Director from time to time.
Preferred Qualifications, Experience and Skills
Perks & Benefits
LEEF is an importer and retailer trading in a wide range of products, from clothing to fashion accessories, IT gadgets to consumer electronics, household goods to kitchen appliances, office supplies to souvenirs, cosmetics to health supplements through various offline and online B2C channels.
Responsibilities:
Requirements:
Perks & Benefits
Established in 1984, Vic Tron A-Cond has over 40 years of experience and expertise in service, troubleshoot & repair, planned preventive maintenance, supply and installation of air conditioning. Victron is 1 of 4 Professional Retail Shops (PROSHOP) in Klang Valley for Daikin Malaysia.
Responsibilities:
Requirements:
Perks & Benefits
Established in 1984, Vic Tron A-Cond has over 40 years of experience and expertise in service, troubleshoot & repair, planned preventive maintenance, supply and installation of air conditioning. Victron is 1 of 4 Professional Retail Shops (PROSHOP) in Klang Valley for Daikin Malaysia.
Responsibilities:
Requirements:
Perks & Benefits
Established in 1984, Vic Tron A-Cond has over 40 years of experience and expertise in service, troubleshoot & repair, planned preventive maintenance, supply and installation of air conditioning. Victron is 1 of 4 Professional Retail Shops (PROSHOP) in Klang Valley for Daikin Malaysia.
工作目標/目的
我們是領先的批發商、進口商、供應商和零售商,產品範圍廣泛,從服裝到時尚配件、IT 小工具到消費電子產品、家居用品到廚房用具、辦公用品到紀念品、化妝品到保健品以及各種食品到非食品快速消費品。隨著線上和線下業務的建立,我們正在執行一項令人興奮的成長計劃。作為零售營運和客戶服務助理經理,他/她將在推動持續改進並確保我們繼續滿足客戶的期望方面發揮重要作用。
作為零售營運和客戶服務部門的助理經理,他/她將是確保營運部門的一致性並支持推動營運部門向前發展的關鍵。團隊發展將是這一角色的重要組成部分,確保現有員工(無論是內部員工、外包員工還是被許可人的員工)能夠在我們繼續投資新地點時增加數量並引入新的技能(線上和線下)和產品。他/她將透過賦予持續改進的心態並利用變革管理來提高效率和品質來創造一種文化。
主要活動/責任
客戶服務管理
商品管理
總經理可能不時分配的任何其他工作或職能。
優先資格、經驗和技能
津貼和福利
LEEF is an importer and retailer trading in a wide range of products, from clothing to fashion accessories, IT gadgets to consumer electronics, household goods to kitchen appliances, office supplies to souvenirs, cosmetics to health supplements through various offline and online B2C channels.
職責:
要求:
津貼和福利
Established in 1984, Vic Tron A-Cond has over 40 years of experience and expertise in service, troubleshoot & repair, planned preventive maintenance, supply and installation of air conditioning. Victron is 1 of 4 Professional Retail Shops (PROSHOP) in Klang Valley for Daikin Malaysia.
Requirements:
Responsibilities:
Perks & Benefits
WHO ARE WE ?
Our Principle:
Ensuring Clients Satisfaction For Over 15 Years
Requirements:
Responsibilities:
Perks & Benefits
WHO ARE WE ?
Our Principle:
Ensuring Clients Satisfaction For Over 15 Years
要求:
職責:
津貼和福利
WHO ARE WE ?
Our Principle:
Ensuring Clients Satisfaction For Over 15 Years
Job Responsibilities:
Job Requirement:
Perks & Benefits
Overview
AEON Credit Service is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for purchase of consumer goods and a personal financing scheme based on Syariah principles.
Our business philosophy is based on "Customer Satisfaction" and we strive to make a positive contribution to our customer's lifestyles. AEON Credit has more than 10 branches in East and West Malaysia. In line with our rapid business expansion, we are extending our service network to new locations to better serve our customers.
Why Join AEON Credit?
At AEON Credit, we believe in "Customers First". To commit to this, we focus on enhancing our customer's convenience and continually provide them with value-added financial services to help them meet their lifestyle needs.
AEON Credit is an exciting and dynamic place to work. As a fast-growing consumer financing company, we are always looking to recruit exceptional individuals who strive for excellence. We seek visionary individuals that take initiative and are innovative, results-oriented and independent.
Join us in our mission to benefit our customers by providing them with the very best set of consumer financial services to better serve our customers' needs and to continue our contribution to the community.
Job Responsibilites:
Job Requirements:
Perks & Benefits
Overview
AEON Credit Service is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for purchase of consumer goods and a personal financing scheme based on Syariah principles.
Our business philosophy is based on "Customer Satisfaction" and we strive to make a positive contribution to our customer's lifestyles. AEON Credit has more than 10 branches in East and West Malaysia. In line with our rapid business expansion, we are extending our service network to new locations to better serve our customers.
Why Join AEON Credit?
At AEON Credit, we believe in "Customers First". To commit to this, we focus on enhancing our customer's convenience and continually provide them with value-added financial services to help them meet their lifestyle needs.
AEON Credit is an exciting and dynamic place to work. As a fast-growing consumer financing company, we are always looking to recruit exceptional individuals who strive for excellence. We seek visionary individuals that take initiative and are innovative, results-oriented and independent.
Join us in our mission to benefit our customers by providing them with the very best set of consumer financial services to better serve our customers' needs and to continue our contribution to the community.
Senior Manger, Service Operations is responsible for overseeing and managing regional service vendors to deliver to KPI. This includes 3rd party vendor management, strategic planning, resource allocation, and performance monitoring to ensure efficient and effective service delivery.
Official account of Jobstore.
Manger, Service Operations is responsible for overseeing and managing all planning aspects of the service operations department. This includes strategic planning, resource allocation, and performance monitoring to ensure efficient and effective service delivery.
Official account of Jobstore.
1. Managing and monitoring advisor and team performance to deliver KPIs, targets, quality standards and outcomes.
2. Managing and monitoring the daily workload plan adherence to deliver optimal performance and KPI achievement
3. Managing and developing the performance and potential of the team
4. Providing continuous improvement support to ensure that projects and continuous improvement activities land successfully in the team
Official account of Jobstore.