Total 118 job vacancies by Delivery Hero

About the role:

We are looking for a Field Sales Specialist to be based in Perak and who is able to convince the best restaurants in Malaysia to join foodpanda. This role will be reporting to the Lead, Field Sales, in the Commercial department. 

Responsibilities: 

• Field Sales Specialist at foodpanda are responsible for driving B2B sales, seek and secure a new partnership with vendors.
• Passionate and should have a keen interest in the food and beverage industry with a desire to sign up the best local and international vendors.
• Be the local market expert: You know the best restaurant & shops in Malaysia and always able to provide recommendations.
• Gather both restaurant and shops feedback, monitor competitor activity and provide recommendations for improvements to management.
• Be the brand ambassador: Conduct cold calls and walk-ins, schedule in person meetings and sell foodpanda service to potential vendors which include tiptop shops and restaurants in Malaysia.
• Exceed sales targets & performance-based goals while working independently.
• At the same time, ventured to become part of our international network and high skilled team.
• You have the chance to gain an inside perspective of our fast-growing business by being responsible for the business from day one.
• Manage a portfolio of vendors which includes restaurant & shops accounts and exceed goals for account retention, development, and maintenance.

• You will be empowered to support the Category Management Team in foodpanda Philippines The role requires to drive development, growth & day to day operations for the nonfood category portfolio at PandaMart, this will include:
  • Category Development: Be the voice of the consumer, be on top of Industry & Market.
  • Knowledge & consumer understanding of what customers buy and why.
  • Develop category assortment in alignment with consumer needs and PandaMart strategy
  • Range development: Expand categories basis selection requirement
  • Product Communication Strategy: Create consumer centric catalogue that helps improve conversion
  • Category profitability & Growth: Plan & deliver on growth(Volume, Value) in alignment with Internal Category teams
  • Data Analysis: Analyze performance of campaigns & brands to further recommend next action steps to improve category performance
• Work with the commercial teams to drive discovery, traffic & conversion
• Ensure active participation in all relevant events across platforms
• Support the Category Managers and work closely with Business and Finance to manage portfolio pricing
• Inventory Management: Work closely with category & sourcing teams to ensure stock
• availability
• Quality: Own the quality scores (Ratings, reviews & return). Work closely with dark stores to take regular feedback & improve scores
• Other ad-hoc tasks that may be assigned by your supervisor

We're on the lookout for a Paid Social, Performance Marketing Specialist to join our team, with the option to be based in either our Philippines or Thailand office!

Responsibilities: 

• Own strategy and execution for all paid social campaigns across various social channels (e.g. Facebook, Instagram, Twitter, TikTok, Snapchat, etc) for APAC countries
• Working cross functionally & cross regionally to develop, launch and track high-impact ad hoc/evergreen campaigns driving user acquisition and re-engagement
• Determine areas of opportunity, design experiments & incrementality tests, and present data-driven recommendations that improve current channel performance, consequently improving marketing-mix and business practices
• Measure, analyze and report performance of your channel and support management in driving channel mix and budget decisioning
• Stakeholder management across different countries and teams, striving to develop or further improve existing processes

We are looking for a highly talented Lead/Senior Manager FP&A - Q-Commerce, APAC to join our Regional New Verticals Finance team! This role will be based in Singapore with a direct reporting line to the Finance Director, Q-Commerce & New Verticals APAC. If you are looking for a place where you can gain hands-on experience, create direct impact and be involved in today’s exciting businesses, then this may be the place for you! 

The ideal candidate will be a highly motivated individual with experience in working well under pressure. Have a track record managing a team as well as overall P&L management.. As this role would be a highly visible role, you would be working with all levels of people in the organization and having a great personality is a HUGE plus!

Responsibilities:

• Business Partnering -

  • Partner with regional department heads and cross-functional teams in management accounting, budgeting and forecasting, and financial analysis.

  • Manage and work on revenue generating and cost savings initiatives/projects with the regional and local finance and business teams

• Forecasting and Budgeting - 

  • Develop financial plans based on an in-depth understanding of business needs, with the objective of achieving growth and profitability targets.

  • Simulate financial models based on business plans, new channels or product offerings, and business development opportunities.

• Financial Analysis - 

  • Provide meaningful financial analysis in order to aid business decisions.

  • Perform revenue and pricing analysis against financial budget, highlighting trends and communicating any causes of unexpected variances.

• Financial Reviews - 

  • Produce, compile, and present financial data to evaluate business performance, and provide informed recommendations

• Process streamlining and automation - 

  • Identify and suggest areas in which we can do better! To automate, streamline, and improve current reporting, operational and accounting processes to improve business efficiency in the region.

• Team Management - 

  • Have fun! And enable the other team members to have fun too!

We are looking for a highly motivated Senior Manager, Finance Business Partner (APAC) to be based in our regional Singapore office!

Responsibilities: 

• Oversee and lead finance partnering activities for APAC competing/emerging markets and all businesses including new businesses.
• Partner with regional business heads and country managers in management accounting, budgeting and forecasting, and financial analysis.
• Develop financial plans based on an in-depth understanding of business needs, with the objective of achieving growth and profitability targets.
• Oversee financial and information analysis, measure the financial impact from a broad range of variables and key indicators.
• Compile and present financial data to evaluate business performance, and provide informed recommendations.
• Driving the Business to meet target KPIs by providing proactive insights to highlight opportunities for improvement to support decision making (e.g. pricing)
• Leading change management projects including new country expansion, new vertical launches or new product rollouts
• Lead ad-hoc projects, and continually automate/streamline processes to improve business efficiency in the region.

We are looking for a Business Development Specialist, Advertising & Partnerships to be based in Bangsar South. This role will be reporting to the Lead, Advertising & Partnerships Business Development. 

At Advertising & Partnerships we are disrupting the online and offline advertising space by offering a full suite of high impact and visibility solutions within our ecosystem to help our non-restaurant partners reach out to over 15M registered customers across east and west Malaysia.

For this specific role the candidate will be part of a team that is responsible for the acquisition of new clients for our advertising solutions as well as manage and grow the relationship with advertising & marketing agencies. 

Responsibilities

Responsibilities include, but are not limited to:

• Assess and qualify opportunities for selling our advertising solutions to new clients.
• Do research and client mapping on assigned agencies / direct clients to build an effective sales pipeline.
• Initiate contact and engage conversations with key decision makers of the prospecting companies. Deliver persuasive presentations, identifying their needs and converting them to clients.
• Collaborate with internal stakeholders and foster strong relationships. Keep track and ensure campaigns are being executed in a timely manner.
• Meet sales goals and KPIs.

We are looking for an Associate, Rider Recruitment to be based in our Rider Hub located in Johor Bahru, Malaysia to assist us in expanding our current fleet of riders across Malaysia. This role will be reporting to the Senior Manager, Rider Recruitment. 

Responsibilities

Responsibilities include, but are not limited to:

• Work with the Rider Management team to develop recruiting strategies and create innovative ways to source candidates. This includes working with local universities/colleges and community job boards to post the roles.
• Use the existing Applicant Tracking System to manage the full cycle rider recruitment, including but not limited to:

1. Validating applicants’ documents
2. Contacting and managing prospective candidates.
3. Scheduling test rides for riders.
4. Screening drivers for capability and experience.

• Scheduling onboarding sessions and ensuring sessions are all filled. You will need to follow up and re-book candidates as needed.
• Assisting with administrative functions for local leads, such as ensuring that new hire processes and documentations are completed.
• Supporting the new hires with their questions during the first few weeks (eg. first week questions regarding payroll, etc...)

WHAT YOU WILL OWN :

• With the world as your platter, you will identify and source top talents across multiple functions and job levels, including but not limited to Customer Service, Commercial, Vendor Operations, Service Operations etc.
• You will partner with hiring managers to identify key requirements for each requisition, target companies and target candidates to reach out to.
• You will present the preselected candidates to hiring managers with a supporting summary that’s like an elevator pitch to convince the hiring manager(candidate profile based on screening, phone interview and tests).
• You will own end to end recruitment process for each role assigned to you, which is not limited to sourcing, pre-screening, coordinating assessments & interviews, conduct reference checks, extend offer & maintain a relationship till the employee comes on-board. (Basically, your KPI here would be candidate experience)
• You will build and maintain a strong candidate pipeline through various channels by utilizing LinkedIn, specialized job boards, social networks, networking initiatives.
• You will track critical recruitment data, produce regular and ad-hoc metrics and reporting on recruiting activities.
• You will update and maintain accurate records in our applicant tracking system.
• You will get better at what you do every day as you are your own critic.

Responsibilities

• Review current processes and policies in place and ensure that corresponding processes and policies are in alignment across the board.

• Create and/or make updates to existing processes and policies by showing reference to the employment act, any MEF related case studies and/or with employee experience in mind.

• Participate in projects where you have an in-depth understanding of organizational development, performance management and succession planning.

• Act as an advisor / consultant to our people team by always providing facts and data to make improvements.

• You are also a change management expert that can come up with customized change management strategies depending on situations.

• Perform valid and reliable market research on HR best practices and consolidate information into actionable items, reports and presentations to enhance employee experience.

We are looking for a highly motivated Associate, Subscriptions to be based in our regional Singapore office!

Responsibilities:

• Conduct regular analysis of the subscriptions performance across APAC markets and benchmarking against competitors to recommend construct optimizations, campaign ideas and product improvements.
• Drive the acquisition and productivity of subscribers through analysis of user acquisition, behaviour and benchmarking against competitors.
• Coordinate feature launches and implementation of best practices with local marketing teams.
• Develop and present pricing and incentive strategies using projections based on historical data.
• Work closely with the data team to ensure analytics requirements are met and train markets in the use of dashboards and reports.

Responsibilities

• Contribute to the centralisation of APAC countries, functioning as the Centre of Excellence (CoE), tasked with ensuring smooth transition within the timeline given.
• Support the expansion of the Regional R2R team from time to time
• Support SSC Service Delivery Lead in training accountants in performing their allocated tasks in a timely manner to meet Group’s deadlines.
• Participate and actively contribute to process standardisation and optimisation exercises.
• POC in handling any R2R related queries and problem-solving issues that may arise.
• Ensure overall smooth centralisation of each country’s finance function and meeting the required deadlines and deliverables.
• Ensure processes are compliant with local country regulations and internal controls / risk management measures.
• Project management, tracking progress and providing updates/ reports analysing finance specific KPIs and metrics.
• Act as a backup support as an R2R accountant as required. 
• Collaborate with key stakeholders involving local management and/or regional finance teams any queries that may arise from both the centralisation as well as day-to-day processes.
• Report deliverables and manage KPI targets.
• Support any new systems or process implementation as well as ensuring proper documentation of guidelines.
• Manage any ad-hoc tasks, financial topics and initiatives as required.

JOB DESCRIPTION:

• Leading topics with complete ownership. This covers APAC region topics
• Develop and manage BI solutions.
• Provide automated and ad-hoc APAC reports.
• Design / perform business-oriented, comprehensive, accurate reporting system/ analysis to monitor the performance of the business, to locate risk and to discover potential business opportunities.
• Collaborate with business users regionally (APAC) to provide data insights using data.
• Analyze business processes and requirements to apply them to data analysis.
• Being the analytics technical expert with hands-on experiences who uses large data sets, creative and strong in applying varieties of machine learning methodologies / algorithms with different data tools in developing the models, running simulations & optimization.
• Create and maintain documentation including requirements, design and user manuals.
• Identify opportunities to improve processes and strategies with technology solutions.
• Urdu language (speak & write) is required by business. Main stakeholders and project team based in Pakistan and across APAC

Responsibilities

• You will be empowered to support the Category Management Team in foodpanda Philippines
• The role requires to drive development, growth & day to day operations for the snacking category portfolio at PandaMart, this will include:
    ○ Category Development: Be the voice of the consumer, be on top of Industry & Market Knowledge & consumer understanding of what customers buy and why. Develop category assortment in alignment with consumer needs and PandaMart strategy
    ○ Range development: Expand categories basis selection requirement.
    ○ Product Communication Strategy: Create consumer centric catalogue that helps improve conversion.
    ○ Category profitability & Growth: Plan; deliver on growth (Volume, Value) in alignment with Internal Category teams
• Work with the commercial teams to drive discovery, traffic & conversion
• Ensure active participation in all relevant events across platforms
• Support the Category Managers and work closely with Business and Finance to manage portfolio pricing
• Inventory Management: Work closely with category & sourcing teams to ensure stock availability
• Quality: Own the quality scores (Ratings, reviews & return). Work closely with dark stores to take regular feedback & improve scores
• Other ad-hoc tasks that may be assigned by your supervisor

We are looking for an Associate, O2C Service Delivery to join our growing team in Finance!

Responsibilities

• Support APAC market.

• Assist on executing daily, weekly, and monthly billing and invoicing and payments.

• Reconcile billing and payment discrepancies and ensuring data validity, accuracy, and completeness.

• Review and upload additional charges to contract partners.

• Billing team point person for vendor escalations.

• Support on month end closing activities.

• Proactively engage and collaborate with local & regional teams to solve operational issues and problems with speed and quality

• Participate in further improvement and optimization of processes

• Updates job knowledge by participating in educational opportunities

• Be able to train team members

• Ensure that team's action items are resolved within SLA

Our Regional Finance Team is seeking a highly motivated Lead for our Regional Accounts Payable (AP) Process Owner - to help lead and shape AP processes for the region for all foodpanda’s verticals (i.e. Platform and New Verticals).

Objectives 

• Lead and strengthen a service delivery team to service all 11 APAC markets + Regional Offices
• Own and drive operational excellence [i.e. standardization, automation] to ensure superior customer service satisfaction 
• Support the transition/onboarding of new markets/processes into the Shared Service Centre.
• Drive process/functional governance [i.e. SLA/KPI Performance, Issue resolution, projects prioritisation] 

Responsibilities

The Accounts Payable (AP) Regional Process Owner will be located at either of our regional offices in Manila, Philippines or Kuala Lumpur, Malaysia.

Primary:

• Collaborate with process stakeholders to ensure effective and efficient process operations. 
• Build a regional Shared Service Centre to support all markets. 
• Own and manage the service delivery and performance with defined SLAs/KPIs.
• Prioritization of Transformation projects and providing inputs that will drive process-related investment decisions and implementation
• Ensuring the process complies with any regulations and internal controls/risk management measures
• Present performance results to relevant stakeholders in relevant governance forums (e.g. Monthly, Quarterly Business Review...etc) 

Others:

• Sets the vision & strategic direction, and maintenance of the Service Catalogue/Taxonomy
• Ensure maintenance of process documentation (i.e. Process models, Standard Operating Procedures) 
• Liaise with Central (Delivery Hero), Regional and GRC on managing relevant policies and procedures affecting AP processes
• Assess change requests, prepare decision making and foster implementation
• Actively help to solve systemic or complex issues and problems in an effective manner
• Support internal and external audits