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For our Media, Analytics and Insights team, we are looking for a Market Research Expert who will partner directly with brand and product marketers to recommend, plan and execute market research in pursuit of a deeper understanding of customers’ attitudes, beliefs and motivations. The Market Research specialist will look to pull in customer insights from both traditional market researches that run in a global level and non-traditional sources to develop a holistic understanding of what is going on in the hearts and minds of customers.
The Team
In this role you’ll be working with 2 other team members with different skills and expertise. You will report to the Expert Lead Media, Analytics & Insights.
Roles and responsibilities
As a Marketing Research Specialist you will collaborate closely with the senior market research expert within the team in helping the global teams to grasp the research findings and translate them into valuable insights, whilst also working with your peers in the markets to increase knowledge sharing. Key is your ability to understand the needs of the global teams and markets, translate these into research / insight projects and action them.
Some of the key responsibilities are but not limited to;
Advise and interact with cross-team stakeholders on their market research needs and objectives
Set-up, manage and execute market research projects from A to Z, in close collaboration with colleagues and key stakeholders
Clearly summarize and communicate research findings and able to convert data in appealing visuals that conveys your message and the insight that needs to be shared
Partnering up with external vendors; such as research & media agencies, consultancies on various global projects
Connect research findings to other sources (analytics, media, social listening) to widen the findings and the reach of your insights
Support on consolidating & harmonizing other data streams to aid in complimenting insight provision
How to succeed
We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we back you to develop into an even more awesome version of yourself.
We are looking for the following traits and experience:
Bachelor or Master degree in marketing or other relevant degree
4+ years professional experience either on market research company or brand side
Data driven attitude: true data curiosity and the ability to derive new insights
Strong project management skills; running multiple projects at the same time
Strong multitasking, accuracy and prioritizing skills in fast paced environment
Creative approach to problem solving; always looking for improvements
Proven experience of transforming data into actionable insights
Experience with analyzing data tables and reporting using with Excel and Power Point
Strong communication and presentation skills
Flexible, likes to explore, can handle changes, and not yet set project boundaries
Excellent level in English spoken and written
Willing to travel to ING markets, if required
Please note, multiple interview steps involving various business stakeholders will be part of the selection process.
Rewards & benefits
We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at https://www.ing.jobs/netherlands/Why-ING/benefits.htm.
The benefits of working with us at ING include:
A salary tailored to your qualities and experience
24-27 vacation days depending on contract
Pension scheme
13th month salary
Individual Savings Contribution (BIS), 3.5% of your gross annual salary
8% Holiday payment
Hybrid working to blend home working for focus and office working for collaboration and co-creation
Personal growth and challenging work with endless possibilities
An informal working environment with innovative colleagues
About us
With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.
Questions?
Contact the recruiter attached to the advertisement for more information. Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button.
Official account of Jobstore.
Senior Product Manager Mortgages Financial Health
Do you have a passion for digital customer journeys? Do you want to help customers improve their financial situation? Do you like working with complex financial products, in a regulatory and customer driven environment? Join our Mortgages Financial Health team! We're a Business and IT team, looking for an enthusiastic, hands-on colleague to be part of the "Customer Experience & Activation" Cluster within the Mortgage department of ING Netherlands.
In our department Mortgages NL (Tribe ‘Wonen’) we work towards becoming the best mobile-led, sustainable mortgage bank of the continent. Mortgages is one of the largest tribes within ING Retail, with 60 agile teams (squads) in Amsterdam, Leeuwarden and abroad. The tribe entails the products and processes associated with getting and having a mortgage at ING. With 600.000+ customers we are one of the biggest mortgage providers in the country.
What will you do?
You will work on improving customer journeys within the Mortgages Financial Health domain, in a fact-based way: from conducting insightful customer research to crafting the digital design of the customer journey, as well as defining the IT requirements for implementation by our team. Your focus will be on raising customer awareness, providing peace of mind, and activating customers to make smart decisions regarding their mortgage. You look for new ways and better ways to help our customers understand their mortgage situation, now and in the future. You make sure everyone can afford the mortgage they have. You will incorporate regulatory requirements into the product and process designs that you create or improve.
Your key responsibilities include
How to succeed
You are a team player, have excellent problem-solving ability and can drive projects from concept to execution. As a customer journey expert you:
About you
You:
We offer
We want to make sure that it’s possible for you to strike the right balance between your career and your private life, and reward people with a generous benefits offer and employment conditions:
Convinced?
Does all of the above sound like a match? Let’s get in touch! Please click apply and send us your CV & motivational letter. You can also directly contact the hiring manager for questions (fleur.de.groot@ing.com).
We look forward to meeting you!
Official account of Jobstore.
This role requires command of the Dutch language at a native level.
The opportunity
In recent years, ING has invested greatly in its digital & remote proposition for business clients. Serving clients in a digital and remote (video) way yet always human and personal way is what we call Easy Banking, a cornerstone in the strategy of ING Business Banking.
The Head of the Remote Advice Team Easy Banking is one of the key people responsible for making this strategic priority into a reality. This is an excellent opportunity for a commercially driven manager with a strong sales mentality to impact both the performance and organization of ING’s Business Banking.
Do you have a passion for entrepreneurs and the business segment? Do you understand what they expect of and need from their bank? Do you enjoy building, creating and walking off the beaten path? And, last but not least, will you not stop until you have reached your goal? Then keep on reading! Because this might just be the perfect job for you.
ING Business Banking in The Netherlands and the Remote Advice Team Easy Banking
In The Netherlands, ING is leader in business banking. It serves at least a third of the market, which translates into almost €1,5 billion in revenue and €37 billion in outstanding loans. The purpose of the Remote Advice Team Easy Banking is to provide Self-Employed and Micro- and SME-Business Clients with personal advice to help them achieve their goals. Specifically, we help clients with a funding need. In addition, the Remote Advice team Easy Banking specialises in working and maintaining relations with Business Intermediaries (Accountants and Financial Advisors) whom are an important liaison between ING and our clients.
The team
The Remote Advice team was setup 3 years ago as part of the Easy Banking department. In those 3 years the team has successfully established itself as an important part of the Business Banking sales organisation and continues to grow its sales volume and service scope with high ambitions.
The team consists out of 20 Remote Advisors organised in a team servicing lending requests of up to €250k and a team servicing clients requesting loans of up to €1m via business intermediaries.
The role
As the Head of the Remote Advice Team Easy Banking you passionately lead the remote advisors. Your objective is to make the team realise its ambitious commercial objectives. In addition, you play a key role in the planning and execution of our efforts regarding the further development of the Remote Advice team Easy Banking and the growth ambitions that ING has in the business segment. Next to this you are responsible for the training and development of the advisors in the team as to make the Remote Advice team a source of talent for our broader organisation.
Specific responsibilities:
Your talent and experience
You are a passionate commercial professional with the characteristics of a sales manager. You have a background in Business Banking and have a good understanding of both the digital and human service models. It is important that you are experienced in managing a sales team and can enthuse and inspire your colleagues. You need to be able to think, work and present yourself in a structured way and have a can-do mindset.
You have an interest in the trends and innovations in our business and are aware of the developments in our market and the broader economy. Moreover, you can translate these into your work environment in a meaningful way. You are a team player, helping your colleagues to be successful, but also speak up when needed.
Specific competences and experience required:
What we offer
We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at https://www.ing.jobs/netherlands/Why-ING/benefits.htm
The benefits of working with us at ING include:
• A salary tailored to your qualities and experience
• 24-27 vacation days depending on contract
• Pension scheme
• 13th month salary
• Individual Savings Contribution (BIS), 3.5% of your gross annual salary
• 8% Holiday payment
• Personal growth and challenging work with endless possibilities
• An informal working environment with innovative colleagues
• Work Agile, so new ideas come to life faster
Questions?
Contact Arjen Hoekstra (arjen.hoekstra@ing.com) for more information about this role. Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button.
About us
With 57,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.
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WB Tech Change Expert Professional
WB Tech is looking for an experienced Change Expert who combines deep technology knowledge and IT risk subject matter expertise with a proven ability to drive and oversee day to day execution of WB Tech change initiatives throughout Wholesale Banking.
The WB Tech Change Expert orchestrates the delivery of complex change initiatives across functions, tribes and borders to deliver transformational change for WB Tech enabling WB Transformation mainly in the key future/nextgen enabling technologies like Public Cloud, Test Automation, (Gen)AI, etc. mainly focused on improving time to scale and market.
The team
WB Tech has the cross-domain accountability for ensuring timely delivery of enabling tech capabilities/roadmaps throughout all Wholesale Banking delivery organisations. WB Tech also consumes services from the Central Tech domains like Tech Infra, Banking technology Platform, as well as Group Services. You will be working closely with the IT Lead sponsor attached to these initiatives and will be a frequent visitor to WB Management team sessions to bring everybody on board. Close interactions with the CIO as well as other IT leads is expected. You will have access to subject matter experts to ensure the right content and sequencing can be done. Theses SMEs will be spread across the WB tech domains/locations across the world. Beyond WB Tech you will have to liase with teams in ING Tech and/or partners. Topics will be mainly focussed on increasing efficiency in delivery: Automated Testing, (Gen)AI, Public Cloud initiatives, etc.
Roles and responsibilities
The WB Tech Change Expert will:
How to succeed
We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.
The ideal candidate possesses the following skills and competences, but do not hesitate to apply in case you do not tick all boxes yet:
Rewards and benefits
We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at https://www.ing.jobs/netherlands/Why-ING/benefits.htm
The benefits of working with us at ING include:
About us
With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.
Questions?
Contact the recruiter attached to the advertisement for more information. Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button.
Please note, multiple interview steps involving various business stakeholders will be part of the selection process.
Official account of Jobstore.
At ING we value and support our employees before recruiting external talent. If you think this vacancy is the right next step in your ING career, we encourage you to apply. Should you have questions about the vacancy or need to hear more before you feel you can apply, please do not hesitate to contact the responsible recruiter.
Your role & work environment
The Lending Tribe is part of ING’s Wholesale Banking Lending Organization. We create one end-to-end seamless Wholesale Banking Lending journey for our clients and ING employees. With this principle, product areas will run journeys end-to-end within the scope of one product space. The success of the product areas is as important as the success of three strong enabling teams, which will support product delivery across the organization.
The product business support and non-financial risk contributes by:
Clear, consistent, and inspirational communication within the Lending Delivery Management organization and the Lending Value Chain
Enable product leads and tribe leadership with professional project management administration to drive the transformation (including dynamic plan & impairment risks)
Organizing and driving the Quarterly Business Review Process
Charging and sourcing activities & User access management control
Leading and supported Risk Control Self-assessments for the larger rollouts
Non-financial risk management: enable teams to close iRisk items on time and inform management about progress
Enable the delivery teams with frameworks and guidance around IT asset ownership
As a Product Lead
You will report to the Global Head of Lending Delivery Management
You will be responsible for setting the vision, purpose, and backlog together with your team considering the Tribe Delivery Roadmap
Work together within the larger non-financial risk organization and CTO regarding portfolio management of ING to ensure sharing best practices and leverage on generic capabilities
You will be an impediment remover, facilitator, and coach for your (1-2) squads within your products space on services in your scope to optimize the delivery of the Tribe
You ensure a risk culture in the tribe around Information & operational risk management
You embody our orange code in your professional manner: you take on activities and responsibilities and make them happen, you help others to be successful, and you are one step ahead in anticipating your colleagues and stakeholders
You will be responsible for coaching, training, and supporting the individual development plans of your (~8) direct reports; facilitate sharing knowledge, experiences, and challenges regularly
We are looking for talented professionals who:
An entrepreneur and problem solver who combines client focus with delivery power and ability to make an impact through inspiring and energetic leadership
Creating value propositions and applying methodologies around Lean, design thinking, and agility
Basic knowledge of Information & operational risk management and agile way of working should be applicable
Effectively partnering with leaders of different departments to further enterprise goals, while maintaining a focus on their product space objective (“lateral agility”)
A colleague who displays all aspects of ING’s Orange behavior
You have a proven track record and technical skills in:
A minimum of 5 years of experience
Experience working in product delivery, building delivery roadmaps, and prioritizing product backlogs is a must
Deep product expertise in the relevant Lending product
Proven experience or strong affinity with the ING Agile Way of Working
Proven experience in strategic projects with high-impact
Excellent written and verbal English communication skills
How to succeed
We hire smart people like you for your potential. Our biggest expectation is that you will stay curious. Keep learning. Take on responsibility. In return, we back you to develop into an even more awesome version of
yourself.
Rewards and benefits
This role is GJA level 18.
We want to make sure that you can strike the right balance between your career and your private life and reward our people with a generous benefits offer and employment conditions.
Questions?
Contact Dirk Pronk for more information about this role. Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button.
Official account of Jobstore.
As a experienced mortgage underwriter at ING Hypotheken, your role involves overseeing the entire customer journey during the application process. You guide the process of completing customer files, collaborate on challenging customer cases, assess creditworthiness, and handle the processing of closing documents. Customer files can vary from first-time buyers to those refinancing, increasing their mortgage, or transferring liability. You make decisions based on your own observations and perspective, adhering to our policy guidelines. Throughout the day, you’ll engage in customer interactions, maintain relationships with intermediaries and ING advisors, and handle administrative tasks.
We expect you to take ownership, ensure a smooth customer journey, and go the extra mile to exceed customer expectations. Your goal is to connect with customers, provide genuine assistance, and create wow experiences. Our ideal mortgage underwriter takes a leadership role within the team, thinks proactively, and approaches challenges with a solution-oriented mindset. Recognizing opportunities, suggesting improvements, and striving for optimal service delivery to our clients are key aspects of this role. And remember, you’re not doing this alone working collaboratively with your team in an Agile environment, you’ll motivate and elevate everyone’s expertise. You know how to motivate the team and elevate their knowledge and skills to a higher level. Due to the regular changes within the organization, you are continuously challenged. This requires a flexible mindset and the ability to adapt quickly.
You provide feedback to your colleagues and make sure to include compliments regularly. Additionally, you are open to receiving feedback yourself and using it for your own development.
Here are the additional qualifications we are looking for:
· HBO+ level of education and thinking:
· Minimum 3-5 years of experience in underwriting mortgages (a strict requirement)
· Hold certifications in WFT-Basis, WFT-Hypothecair Krediet & WFT-Vermogen
· Available for 36 hours per week (either 4 days of 8 hours or 5 days of 8 hours)
Furthermore, you align with ING’s values, naturally exhibit these values in your work, and, like all ING employees, are willing to take the banker’s oath. For more information, visit: ING Values.
Your reward
To give you an idea, let us share the benefits of working at ING:
· Salary tailored to your skills and experience
· A job between 24 and 36 hours with a unique offering that aligns with the current times. We consider your home situation and ambitions, helping you balance work and personal life. Discover how we do this by exploring our employment conditions.
· 24 vacation days for a 36-hour workweek
· Pension accrual
· Thirteenth-month bonus
· Individual Savings Contribution (BIS): 3.5% of your gross annual salary
8% holiday pay
· Personal growth and challenging work with endless opportunities to pursue your ambitions.
Want to know more or apply?
If you recognize yourself in this profile, apply directly and become our mortgage underwriter. Do you have any questions about this role or about ING as an employer? Feel free to reach out to Ivo van Geloven. I’d love to get to know you!
About us
With approximately 52,000 employees and offices in around 40 countries, there’s no shortage of opportunities for trailblazers who want to make a difference. We hire smart people like you for your potential, not just your past. Our greatest expectation is that you remain curious. Keep learning. Take more responsibility. In return, we’ll support you in developing into an even more amazing version of yourself. If you want to work surrounded by progressive, inspiring, and supportive colleagues, there’s no better place to invest your talents than at ING.
Official account of Jobstore.
Purpose of the job
In your role as Customer Journey Expert (CJE) in the WB CTO Corporate Customer Data Domain (CCDM) Tribe, you will play an important role in the design and implementation of E2E customer data-related journeys for Wholesale Bank. These are journeys that are used directly by our customers but can also be used by ING colleagues servicing customers or requiring customer data for their purposes.
Your role and work environment
As Tribe CCDM our purpose is to transform Wholesale Banking from a product to a customer centric digital organization, with one core customer view (for organization, hierarchy, agreement references, associated individuals, and mandates) and consequently maximize the possibilities of self-servicing in processes for corporate customers.
CCDM is a new organisation with an unprecedented focus on customer data journeys in Wholesale Banking. There will be several challenges to overcome:
As CJE within the CCDM Tribe, you will work on the development of a differentiating customer experience and ING- experience in a dynamic environment where customer needs, ING needs and STP are central. Following the Think Forward strategy, develop, and facilitate in realizing a differentiating customer and employee experience. The CCDM Tribe works with an ING WB-wide scope, in self-managing multidisciplinary teams (squads). Together with other experts within ING's (WB) organization you will work on a joint end-to-end mission.
In this CJE role you will focus on designing end-to-end customer data related journeys for WB customers that support the realization of the overarching ING WB digital vision. You will ensure that journeys are strategically aligned and designed in a plug ‘n’ play fashion where it could be initiated as a standalone journey by customers and/or colleagues, or as an integrated secondary journey (triggered by another digital journey). In this role you will work together with other CJE-experts to deliver the high quality journeys we desire.
You will share a collective responsibility with your direct CCDM colleagues to improve ING’s performance through the design and implementation opportunities of customer data to better serve and delight customers. You will have an eye on the long-term perspective. You will translate customer behaviour into business outcomes and ensure you provide guidance to the WB organisation on the customer experience across the value chain. You will proactively anticipate dependencies and collaborate across WB Tribes, countries, and other ING organizations as it relates to the customer experience design across products, countries, and channels.
You will work with all the stakeholders of Wholesale Banking working in other product lines, COO, Tech and functions like Risk and Finance. You will be based in Amsterdam.
Your key responsibilities
We are looking for
A colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead. In other words, you strive to bring fresh ideas to life and embrace challenges in a fast-changing and complex environment. You are resilient and can navigate ambiguity. You are a naturally collaborative person who listens and invests in others to achieve common goals. You like to connect with people and clear communication is a matter-of-course. You love to challenge the status quo and are eager to propose creative solutions to problems. Besides the qualities that are described in the Orange Code, you are an inspiring, approachable person and pioneer of the cross-border culture. As a CJE in the CCDM Tribe you will also need:
What we offer
There has never been a more interesting time to work at ING and especially CCDM. We’re on a journey that’s centred around our customers and colleagues helping our customers. We are powered by technology and driven by smart, determined people. For this role we offer
Official account of Jobstore.
At ING we value and support our employees before recruiting external talent. If you think this vacancy is the right next step in your ING career, we’d encourage you to apply. Should you have questions about the vacancy or need to hear more before you feel you can apply. Please do not hesitate to reach out to the responsible recruiter.
n een digitale wereld maakt persoonlijk contact het verschil. Wij geloven dat klanten het allerbeste geholpen worden door de kracht van mobiel bankieren te combineren met de kracht van persoonlijk en deskundig contact. ING biedt de human touch binnen een digitale bank. Oprecht en met aandacht. Klanten kiezen voor hun dagelijkse bankzaken voor het gemak van digitaal en mobiel bankieren. Snel, simpel en veilig. Toch hebben zij soms behoefte aan persoonlijk contact. Dit als zij hulp nodig hebben, behoefte aan advies of een bevestiging zoeken. Zij zijn op zoek naar begrip, sparren of een zetje in de rug. Ben jij het visitekaartje van ING? Wij zijn op zoek naar collega’s voor de ING.
De functie en werkomgeving
Als Financieel Coach ben jij het persoonlijke en relevante contact voor klanten in het ING Huis. Het visitekaartje van ING! Je bent dé coach voor klanten als het gaat om bankzaken. Veel kan de klant zelf digitaal, maar jij helpt ze altijd naar meer. Je toont lef en durf om met elke klant in gesprek te gaan. Je hebt een oprechte interesse in de ander. Stelt vragen en luistert. Zo maak jij razendsnel een persoonlijke connectie, een one minute friendship. Op dat moment durf jij het gesprek aan te gaan over financiële onderwerpen. Je hebt kennis van bankproducten in de breedte (vermogen, hypotheken, zakelijke producten) en bent altijd op de hoogte bent van het laatste financiële en economische nieuws. Elke dag en voor elke klant wil jij weer een uitmuntende ervaring neerzetten, en de klant vooruithelpen. Als Financieel Coach ben jij de eerste gesprekspartner voor klanten bij hun geldzaken. Het is jouw taak om snel, zelfstandig en nauwkeurig een inventarisatie te doen in het gesprek met de klant: een financiële scan van de persoonlijke situatie. Je maakt handig gebruik van tooling en begeleidt de klant bij zijn of haar vraagstuk. Bijvoorbeeld het berekenen van een maximaal hypotheekbedrag samen met de klant, klanten te informeren over een beleggingsrekening, uit te leggen wat het effect is van aflossen op de hypotheek, het begeleiden bij het verhogen van een hypotheek, of het helpen van een startende ondernemer met relevante diensten en producten. Je hebt de kennis en vaardigheid om de meeste gesprekken zelf te voeren met klanten, maar weet ook zeer goed wanneer een collega van een ander adviesteam de klant beter verder kan helpen. Dan zorg je voor een warme overdracht. Met klanten die niet direct op het ING Huis langskomen, maar waar persoonlijk en relevant contact voor klant en ING waardevol zijn, ga jij telefonisch in gesprek. Bijvoorbeeld met klanten voor wie beleggen interessant kan zijn, of het nabellen van oriënterende hypotheek klanten die op zoek zijn naar een woning. Zo draag je actief bij aan het succes van andere adviesteams. Als Financieel Coach help jij klanten bij digitaal bankieren. Niet door de handeling over te nemen van de klant, maar door de klant te empoweren dit zelf te doen. Do It Yourself Banking. Zo wordt de klant uiteindelijk digitaal zelfredzaam. En voor klanten die al digitaal bankieren, ben jij de ambassadeur om te vertellen wat er allemaal nog meer kan. Nieuwe features in de App? Jij weet het. Nieuwe slimme functionaliteit? Jij weet hoe het werkt. Proactief laat je klanten deze nieuwe mogelijkheden zien, waardoor ze nog meer zaken zelf digitaal kunnen regelen. De ING Huizen zijn dé plek waar wij klanten ontmoeten. Als Financieel Coach laat jij zien wat dit concreet betekent. Je toont ondernemerschap en durft initiatief te nemen. Dit doe je door ontmoetingen met klanten op de ING Huizen te organiseren. Inspirerende themabijeenkomsten, een workshop mobiel bankieren, een geldles voor kinderen of een meet-up voor startende ondernemers. Met het team plan je dit vooruit, en nodig je klanten uit voor deze events. En tijdens het event ben jij de gastheer of gastvrouw die zorgt voor die persoonlijke ontmoeting.
Hoe ben je succesvol
We nemen slimme mensen zoals jij aan vanwege je potentieel! Onze grootste verwachting is dat je nieuwsgierig bent, steeds blijft leren en vanuit je persoonlijke purpose je verantwoordelijkheid neemt. In ruil daarvoor ondersteunen wij jou om je te ontwikkelen tot een nog betere versie van jezelf. Tenslotte zijn er veel ontwikkel- en doorgroeimogelijkheden die zorgen voor een uitdagende loopbaan.
Wat we bieden
Spreekt deze functie van Financieel Coach bij ING je aan? Dan is het belangrijk om te weten waarvoor je het natuurlijk doet.
Herken jij jezelf?
Ben je enthousiast en herken jij jezelf hierin en wil je graag een afwisselende functie met face-to-face klantcontact en commerciële kansen in een ambitieuze werkomgeving? Solliciteer dan snel
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The team
Our Area is SRE and Engineering Enablement, consisting of 4 chapters. You will join a small team of Solution Architects which serve the whole Tech DBNL organization. You will be working with and influencing people on many levels in the organization, from Engineers to Senior Management, on SRE best practices, Solution Architecture Governance, reducing Risk, and Observability best practices.
Roles and responsibilities
As a Solution Architect, you engage with ING’s Public and Private Cloud providers to understand the services they offer, and how those services can support the solutions being developed by the DevOps teams of the different Tribes within The Netherlands. You bring knowledge and experience in the field of Solution Architecture, Solution Design, Risk and Security, Infrastructure Services, and Private/Public Cloud Solutions, and use this knowledge to guide DevOps teams to develop and deploy their applications in a Reliable way.
On one hand, you talk with DevOps teams to help them create their designs, implement these designs, and gather their new requirements for the services they consume. On the other hand, you are in contact with the infrastructure providers and risk department to understand the services they deliver and what standards need to be followed. You determine what is the impact of platform changes on the Tech landscape and translate these requirements for our stakeholders. Because of the one-to-many relationship we have with our Tech community, you think about the most efficient way to adopt solutions by creating generic Blueprints, Solution Designs, and Policies, compliant with the rules and standards of ING. Be ready to make your hands “dirty”, testing new solutions via Proof of Concepts or Pilots, and test out various services to ensure they are fit for use. You will consolidate requests and impact from changes on the platform side from within the Tech community, lead technology communities, act as a sparing partner to (senior) management, and influence the organization to be more resilient, reliable, and available.
These are the top five responsibilities of our team:
How to succeed
Rewards and benefits
We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at https://www.ing.jobs/netherlands/Why-ING/benefits.htm
The benefits of working with us at ING include:
A salary tailored to your qualities and experience
24-27 vacation days depending on contract
Pension scheme
13th month salary
Individual Savings Contribution (BIS), 3.5% of your gross annual salary
8% Holiday payment
Hybrid working to blend home working for focus and office working for collaboration and co-creation
Personal growth and challenging work with endless possibilities
An informal working environment with innovative colleagues
About us
With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.
Official account of Jobstore.
With ING’s strategy, we are differentiating the customer experience.
Since 2019 the Process Automation Platform provides the target platform for all Pega applications globally (40+ Countries). The purpose of our department is to productize our process automation capabilities and share this with the rest of ING worldwide. Due to a dynamic market, ING has a greater demand for digitalization with more process automation and increased reuse, therefore our role as a global platform is crucial to accelerate this vision as we are at the core of process automation.
The team
The office is located in the beautiful city of Amsterdam. It’s up to you to whether you want to work from our office every day or if you prefer the hybrid way. Occasionally you will travel abroad for project related activities, knowledge build-up and getting to know your team from different locations. You will develop, implement and maintain the product in an Agile and DevOps way. As ING we believe in people over processes and aim for comradery.
Roles and responsibilities
The vision of the Process Automation Platform is to take away the heavy lifting from our consumer engineers. To do so we empower our consumers to automate their digital processes by:
1: One set of tooling to support one way of working
2: One globally reachable and scalable infrastructure
3: One set of common components to build our propositions.
Do you fit the picture?
As Chapter Lead you will lead and inspire approximately 15 engineers in different locations around the world. You’ll enable your engineers to grow their mastery and you lead by example. Your main task is to enable your engineers to grow their mastery and get better in what they do every day by using industry best practices, but also having the lead role to set up these best practices, standards and using the latest methodologies in software development. With your team you ensure that the platform stays reliable, resilient and scalable. Operational excellence, reuse, continuous improvement, automation and customer focus is part of your DNA. In the other part of your time, as a lead engineer, you set the example, share your knowledge, drive innovation, voice your opinion and deliver as a member of our tribe by being responsible of some of our strategic initiatives. You dislike technical depth, and you want to reduce toil by automation. You see regulatory requirements as an opportunity to improve the landscape and when the things get tough you step in and show your leadership skills. As part of the leadership team, you are not afraid to voice your opinion and contribute to strategic initiatives set.
Your main responsibilities:
How to succeed
Do you recognize yourself.
Rewards and benefits
We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at https://www.ing.jobs/netherlands/Why-ING/benefits.htm
The benefits of working with us at ING include:
About us
With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.
Official account of Jobstore.
Transaction Services (TS) is one of Wholesale Banking's (WB) core business lines. We offer a suite
of WB products and services to corporate and institutional clients. We are a significant
contributor to the growth and profitability of the WB. Our strategy is aimed at ensuring that we
continue to support sustained growth for the WB by delivering competitive and relevant
Transaction Services products.
TS - Correspondent Banking Management (CBM) is a newly set up team within the TS Strategy &
Balance Sheet Management department. The team's purpose is to manage the ING network[1]
wide costs associated with payment activities and to build up bilateral contractual partnerships
with other Financial Institutions used for processing international payments. Activities of the
team range from setting up policies, governance & tooling, operational activities such as price
and STP (Straight Through Processing) analyses and periodic service and pricing reviews with
third party service providers.
As a Consultant TS – CBM you report to the Head of the TS CBM team, which is part of the TS
Strategy and Balance sheet management team.
Your key responsibilities
• Design a consistent and structured operating & governance model, including
effective alignment with all stakeholders (e.g., Treasury, other commercial business
lines, Payment Settlement Services).
• Defining a policy on the level and types of charges that are acceptable to ING as
buyer of services from other banks, in alignment with the commercial pricing
strategy.
• Executing a gap analysis on 3rd party banks that exceed the acceptable price level
as defined in the policy.
• Executing data analyses and providing transparency on current price levels and
invoicing processes. Installing adequate tooling to support the activities around
managing the Correspondent Banking costs.
• Setting up a global overview of charges paid, including structural Management
Information (MI) reporting to make correct price comparisons and to capture market
trends and benchmarks.
• Defining an approach to manage the pricing negotiations with banks exceeding
the pricing benchmark.
• Driving improvements, both in (re)negotiations of fees and implementing routing
strategies to reduce Correspondent Banking costs.
• Aligning the Nostro Policy, Routing Policy, Policy of Correspondent Banking
Charges and clearing decisions with involved stakeholders and departments.
• Representing Transaction Services in the Financial Markets Infrastructure board,
which is responsible for strategic management of ING’s interests in international
infrastructures.
• Executing payment STP analyses and formatting.
43
• Organizing Due Diligence checks and executing Request for Information (RFI)/
Request for Proposal (RFP) processes linked to payment services delivered by other
banks to ING.
• Developing and producing KPI’s and metrics for the TS-correspondent Banking
Management function.
We are looking for
• Ability to successfully promote partnerships, encourage collaboration,
information sharing and discussion.
• Strong focus on execution and delivery; getting things done mentality.
• Strong interpersonal and communications (written and verbal) skills.
• Commercial mindset and strong negotiations skills.
Proven track record and technical skills
• Master’s degree
• Proven track record in a similar Correspondent Bank network function.
• At least 4-8 years of experience in (FI) payments industry (product, sales, or
operations) and network management.
• Strong analytical skills
• Hands-on mentality
• Experienced in producing metrics and KPI’s and evaluating these to manage
performance.
• Excellent written and verbal English communication skills
How to succeed
We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we back you to develop into an even more awesome version of yourself.
Rewards & benefits
We want to make sure that it’s possible for you to strike the right balance between your career and your private life and reward our people with a generous benefits offer and employment conditions.
Questions?
Contact Michiel Ranke for more information about this role. Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button.
Official account of Jobstore.
At ING we value and support our employees before recruiting external talent. If you think this vacancy is the right next step in your ING career, we’d encourage you to apply. Should you have questions about the vacancy or need to hear more before you feel you can apply. Please do not hesitate to reach out to the responsible recruiter.
n een digitale wereld maakt persoonlijk contact het verschil. Wij geloven dat klanten het allerbeste geholpen worden door de kracht van mobiel bankieren te combineren met de kracht van persoonlijk en deskundig contact. ING biedt de human touch binnen een digitale bank. Oprecht en met aandacht. Klanten kiezen voor hun dagelijkse bankzaken voor het gemak van digitaal en mobiel bankieren. Snel, simpel en veilig. Toch hebben zij soms behoefte aan persoonlijk contact. Dit als zij hulp nodig hebben, behoefte aan advies of een bevestiging zoeken. Zij zijn op zoek naar begrip, sparren of een zetje in de rug. Ben jij het visitekaartje van ING? Wij zijn op zoek naar collega’s voor de ING.
De functie en werkomgeving
Als Financieel Coach ben jij het persoonlijke en relevante contact voor klanten in het ING Huis. Het visitekaartje van ING! Je bent dé coach voor klanten als het gaat om bankzaken. Veel kan de klant zelf digitaal, maar jij helpt ze altijd naar meer. Je toont lef en durf om met elke klant in gesprek te gaan. Je hebt een oprechte interesse in de ander. Stelt vragen en luistert. Zo maak jij razendsnel een persoonlijke connectie, een one minute friendship. Op dat moment durf jij het gesprek aan te gaan over financiële onderwerpen. Je hebt kennis van bankproducten in de breedte (vermogen, hypotheken, zakelijke producten) en bent altijd op de hoogte bent van het laatste financiële en economische nieuws. Elke dag en voor elke klant wil jij weer een uitmuntende ervaring neerzetten, en de klant vooruithelpen. Als Financieel Coach ben jij de eerste gesprekspartner voor klanten bij hun geldzaken. Het is jouw taak om snel, zelfstandig en nauwkeurig een inventarisatie te doen in het gesprek met de klant: een financiële scan van de persoonlijke situatie. Je maakt handig gebruik van tooling en begeleidt de klant bij zijn of haar vraagstuk. Bijvoorbeeld het berekenen van een maximaal hypotheekbedrag samen met de klant, klanten te informeren over een beleggingsrekening, uit te leggen wat het effect is van aflossen op de hypotheek, het begeleiden bij het verhogen van een hypotheek, of het helpen van een startende ondernemer met relevante diensten en producten. Je hebt de kennis en vaardigheid om de meeste gesprekken zelf te voeren met klanten, maar weet ook zeer goed wanneer een collega van een ander adviesteam de klant beter verder kan helpen. Dan zorg je voor een warme overdracht. Met klanten die niet direct op het ING Huis langskomen, maar waar persoonlijk en relevant contact voor klant en ING waardevol zijn, ga jij telefonisch in gesprek. Bijvoorbeeld met klanten voor wie beleggen interessant kan zijn, of het nabellen van oriënterende hypotheek klanten die op zoek zijn naar een woning. Zo draag je actief bij aan het succes van andere adviesteams. Als Financieel Coach help jij klanten bij digitaal bankieren. Niet door de handeling over te nemen van de klant, maar door de klant te empoweren dit zelf te doen. Do It Yourself Banking. Zo wordt de klant uiteindelijk digitaal zelfredzaam. En voor klanten die al digitaal bankieren, ben jij de ambassadeur om te vertellen wat er allemaal nog meer kan. Nieuwe features in de App? Jij weet het. Nieuwe slimme functionaliteit? Jij weet hoe het werkt. Proactief laat je klanten deze nieuwe mogelijkheden zien, waardoor ze nog meer zaken zelf digitaal kunnen regelen. De ING Huizen zijn dé plek waar wij klanten ontmoeten. Als Financieel Coach laat jij zien wat dit concreet betekent. Je toont ondernemerschap en durft initiatief te nemen. Dit doe je door ontmoetingen met klanten op de ING Huizen te organiseren. Inspirerende themabijeenkomsten, een workshop mobiel bankieren, een geldles voor kinderen of een meet-up voor startende ondernemers. Met het team plan je dit vooruit, en nodig je klanten uit voor deze events. En tijdens het event ben jij de gastheer of gastvrouw die zorgt voor die persoonlijke ontmoeting.
Hoe ben je succesvol
We nemen slimme mensen zoals jij aan vanwege je potentieel! Onze grootste verwachting is dat je nieuwsgierig bent, steeds blijft leren en vanuit je persoonlijke purpose je verantwoordelijkheid neemt. In ruil daarvoor ondersteunen wij jou om je te ontwikkelen tot een nog betere versie van jezelf. Tenslotte zijn er veel ontwikkel- en doorgroeimogelijkheden die zorgen voor een uitdagende loopbaan.
Wat we bieden
Spreekt deze functie van Financieel Coach bij ING je aan? Dan is het belangrijk om te weten waarvoor je het natuurlijk doet.
Herken jij jezelf?
Ben je enthousiast en herken jij jezelf hierin en wil je graag een afwisselende functie met face-to-face klantcontact en commerciële kansen in een ambitieuze werkomgeving? Solliciteer dan snel
Official account of Jobstore.
Product Lead Sustainability Business Lending
Are you passionate about making a positive impact on this world? Do you have a fascination for our planet, the people who live on it, and also for leading a team full of talented professionals? And do you want to make a difference by influencing the world of finance to become more sustainable? Then you are the perfect new colleague we are looking for!
Putting Sustainability at the heart of everything we do
For ING to become the frontrunner in the sustainable transformation of the Dutch Economy we need to get a grip on the CO2 emissions of our Lending book. Because, what we invest in grows, and we want to make sure that that growth is contributing towards a better world. Therefore we work on projects that help us to first get the insights on the current CO2 emissions of our portfolio (Terra program), but also on creating products and journeys (including IT systems) for our clients to help them make the actual transition to a sustainable business. Next to that, we also cover the topic of ESG risk in our team, where we want to make sure we take ESG risk into account in our credit decision, both from risk as well as commercial perspective.
So, what does that mean for the role we have to offer?
ESG is getting an enormous boost in the Horizon ’28 strategy, which means that we need to accelerate on all our plans to make ESG part of our DNA. From CO2 insights, to journey and product development, to the execution of the ESG Risk roadmap. We are looking for a Product Lead that is willing to step in to this new, fast pace, delivery focused subject to help the team get to the impact we want to make. The role comes with direct responsibility, exposure to all layers of the bank and all business lines, and, last but definitely not least, an awesome team of professionals who are passionate about Sustainability.
This is you!
You have an enthusiastic and proactive attitude; you want to make an impact and see results. You are curious, have a hands-on mentality and are eager to learn. In addition, you are an experienced people manager and like a challenge. You have a passion for sustainability and our planet and you want to really make a difference.
But what does that mean concretely?
What do you get from us?
For more information:
Stella Bakkes, Product Area Lead Sustainability Business Lending, 06-46624850.
Official account of Jobstore.
Transaction Services (TS) is one of ING WB core business lines. We offer a suite of WB products and services to corporate and institutional clients. We are a significant contributor to the growth and profitability of the WB. Our strategy is aimed at ensuring that we continue to support sustained growth for the WB by delivering competitive and relevant TS products.
The purpose of the TS Delivery Management organization is to make our clients successful by offering them seamlessly integrated TS solutions. We have a global mandate to improve products in such a way that internationally operating clients experience ING as one bank across the entire ING network. We have the asset ownership for all IT assets in scope. We are responsible for the delivery of services to our clients and stakeholders.
As a Customer Journey Expert (CJE) you have an end-to-end responsibility for delivering and managing the solutions in systems, services and channels. You work in a squad following Agile WoW together with other experts to achieve your squad's mission. You have expertise in the areas of technical product development and delivery. And you can fulfil the role of Product Owner within a squad, and together with your squad you are responsible for what is achieved as well as setting the priorities.
As a Customer Journey Expert
You will report to the Delivery Area Lead (DAL) Trade.
You focus on the delivery-related activities for your respective product.
You contribute to the ING One Agile Way of Working.
You contribute to the improvement of the product performance.
You are part of the global network, you stimulate cross-border collaboration and teamwork, as well as alignment with the parties that need to contribute to a specific implementation of your delivery business area.
Your key responsibilities
You translate and refine business requirements provided by Product Management for the development of products and contribute to defining the best solution roadmap for the product.
You apply your experience in supporting the product development with an end-to-end mindset, including the COPAF implementation, delivery of the business operations and services.
You bridge IT and business through understanding of client needs, digitization and ensure delivery is of the right quality by defining and executing user acceptance tests.
You can simplify solutions and processes.
You monitor usage of the product by ensuring relevant data and management information is available.
You work with Risk, Compliance, and Legal stakeholders, to make sure our products and services comply with regulations and policies.
You support the Delivery Area Lead (DAL) with representation in large scale complex international change projects/programmes.
Together with your colleagues you are responsible for meeting your sprint- and QBR goals.
You support DAL with managing the demand towards PSS, Market Leaders and external vendors, in cooperation with the IT Area Lead.
You contribute to delivering a differentiating experience for ING’s customers for all TS related services at optimal value and profitability for ING.
You share responsibility to ensure our license to operate by secure and flawless 24/7 operations while ensuring regulatory compliance.
You contribute to the risk & control compliancy to mitigate business and operational risks.
You are responsible for aligning with Product Managers and the IT colleagues to ensure successful delivery of your product.
We are looking for
An entrepreneur who combines client focus with delivery power.
Your product knowledge with adequate technical understanding.
Your ability and drive to contribute to product delivery and development of expertise.
Your ability to simplify complexity and drive operational excellence.
Your ability to promote and embed delivery culture in the organization.
A colleague with analytical skills who takes decisions based on data and facts.
Strong resilience: your ability to navigate through ambiguity and simplify complexity.
A pro-active, creative and an out-of-the box thinker.
An open and transparent communicator.
An energetic, motivating person who can work as part of a team but also independently. A colleague who displays all aspects of ING’s Orange behavior.
Proven track record and technical skills
Master's or bachelor's degree.
8 years of working experience
Experience and affinity with the Trade products (TFS/WCS).
Experience and/or affinity to deliver results together with the IT engineers.
Proven experience or strong affinity with the ING Agile Way of Working is a plus.
Experience working in product delivery is a plus.
Excellent written and verbal English communication skills.
How to succeed
We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we back you to develop into an even more awesome version of yourself.
Rewards and benefits
We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at https://www.ing.jobs/netherlands/Why-ING/benefits.htm
The benefits of working with us at ING include:
A salary tailored to your qualities and experience
24-27 vacation days depending on contract
Pension scheme
13th month salary
Individual Savings Contribution (BIS), 3.5% of your gross annual salary
8% Holiday payment
Hybrid working to blend home working for focus and office working for collaboration and co-creation
Personal growth and challenging work with endless possibilities
An informal working environment with innovative colleagues
About us
With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.
Questions?
Contact the recruiter attached to the advertisement for more information. Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button.
Please note, multiple interview steps involving various business stakeholders will be part of the selection process.
Official account of Jobstore.
Transaction Services (TS) is one of ING WB core business lines. We offer a suite of WB products and services to corporate and institutional clients. We are a significant contributor to the growth and profitability of the WB. Our strategy is aimed at ensuring that we continue to support sustained growth for the WB by delivering competitive and relevant TS products.
The purpose of the TS Delivery Management organization is to make our clients successful by offering them seamlessly integrated TS solutions. We have a global mandate to improve products in such a way that internationally operating clients experience ING as one bank across the entire ING network. We have the asset ownership for all IT assets in scope. We are responsible for the delivery of services to our clients and stakeholders.
As a Customer Journey Expert (CJE) you have an end-to-end responsibility for delivering and managing the solutions in systems, services and channels. You work in a squad following Agile WoW together with other experts to achieve your squad's mission. You have expertise in the areas of technical product development and delivery. And you can fulfil the role of Product Owner within a squad, and together with your squad you are responsible for what is achieved as well as setting the priorities.
As a Customer Journey Expert
You will report to the Delivery Area Lead (DAL) Trade.
You focus on the delivery-related activities for your respective product.
You contribute to the ING One Agile Way of Working.
You contribute to the improvement of the product performance.
You are part of the global network, you stimulate cross-border collaboration and teamwork, as well as alignment with the parties that need to contribute to a specific implementation of your delivery business area.
Your key responsibilities
You translate and refine business requirements provided by Product Management for the development of products and contribute to defining the best solution roadmap for the product.
You apply your experience in supporting the product development with an end-to-end mindset, including the COPAF implementation, delivery of the business operations and services.
You bridge IT and business through understanding of client needs, digitization and ensure delivery is of the right quality by defining and executing user acceptance tests.
You can simplify solutions and processes.
You monitor usage of the product by ensuring relevant data and management information is available.
You work with Risk, Compliance, and Legal stakeholders, to make sure our products and services comply with regulations and policies.
You support the Delivery Area Lead (DAL) with representation in large scale complex international change projects/programmes.
Together with your colleagues you are responsible for meeting your sprint- and QBR goals.
You support DAL with managing the demand towards PSS, Market Leaders and external vendors, in cooperation with the IT Area Lead.
You contribute to delivering a differentiating experience for ING’s customers for all TS related services at optimal value and profitability for ING.
You share responsibility to ensure our license to operate by secure and flawless 24/7 operations while ensuring regulatory compliance.
You contribute to the risk & control compliancy to mitigate business and operational risks.
You are responsible for aligning with Product Managers and the IT colleagues to ensure successful delivery of your product.
We are looking for
An entrepreneur who combines client focus with delivery power.
Your product knowledge with adequate technical understanding.
Your ability and drive to contribute to product delivery and development of expertise.
Your ability to simplify complexity and drive operational excellence.
Your ability to promote and embed delivery culture in the organization.
A colleague with analytical skills who takes decisions based on data and facts.
Strong resilience: your ability to navigate through ambiguity and simplify complexity.
A pro-active, creative and an out-of-the box thinker.
An open and transparent communicator.
An energetic, motivating person who can work as part of a team but also independently. A colleague who displays all aspects of ING’s Orange behavior.
Proven track record and technical skills
Master's or bachelor's degree.
8 years of working experience
Experience and affinity with the Trade products (TFS/WCS).
Experience and/or affinity to deliver results together with the IT engineers.
Proven experience or strong affinity with the ING Agile Way of Working is a plus.
Experience working in product delivery is a plus.
Excellent written and verbal English communication skills.
How to succeed
We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we back you to develop into an even more awesome version of yourself.
Rewards and benefits
We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at https://www.ing.jobs/netherlands/Why-ING/benefits.htm
The benefits of working with us at ING include:
A salary tailored to your qualities and experience
24-27 vacation days depending on contract
Pension scheme
13th month salary
Individual Savings Contribution (BIS), 3.5% of your gross annual salary
8% Holiday payment
Hybrid working to blend home working for focus and office working for collaboration and co-creation
Personal growth and challenging work with endless possibilities
An informal working environment with innovative colleagues
About us
With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.
Questions?
Contact the recruiter attached to the advertisement for more information. Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button.
Please note, multiple interview steps involving various business stakeholders will be part of the selection process.
Official account of Jobstore.
If you don't have a Malaysian citizenship, but are living in Malaysia or if you are planning to move to Malaysia and are looking for jobs that can sponsor you, it is up to each individual employer on how it handles international candidates. We encourage you to read our blog post to help provide more information: 7 Easy Steps to Find Jobs in Malaysia As A Foreigner.
Have you tried following up? If you did not follow up with an email or phone call, how do you determine if the company received your job application? Enquire where they are in the review process and and then ask if they received your submission. While it would be great to receive a response from the company, sometimes it doesn’t happen. Take the initiative to follow to ensure your application has been received.
The period of the application process will vary, depending on the type of job you are applying for and your previous employment experience.
There are 6 position levels and each level can be associated with a salary range and different types of job titles. Jobs levels can be categorised into: non-executive, fresh/entry level, junior executive, senior executive, manager and senior manager.
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