Total 25 job vacancies by Shatec Institutes Pte. Ltd.

Training Program Development:

• Design and develop comprehensive training programs aligned with the organization's objectives and employee development needs. This involves conducting training needs analysis, creating training materials, and implementing training initiatives.

Learning Delivery:

• Facilitate and deliver training sessions, workshops, and seminars to employees at various levels within the organization. This includes both in-person and virtual training delivery using appropriate instructional techniques and technologies.

Content Creation:

• Develop engaging and interactive training content, such as presentations, e-learning modules, videos, job aids, and other supporting materials. Ensure that the content is up-to-date, relevant, and tailored to the target audience.

Learning Management System (LMS) Administration:

• Manage the organization's learning management system, including uploading and organizing training materials, tracking employee progress, generating reports, and maintaining the system's functionality.

Performance Evaluation:

• Conduct assessments and evaluations to measure the effectiveness of training programs and identify areas for improvement.
• Analyse feedback and data to make recommendations on training modifications or new initiatives.

Talent Development:

• Collaborate with managers and HR Team to identify high-potential employees and create individual development plans.
• Provide guidance and support to employees in their professional growth, including recommending relevant learning opportunities and resources.

Training Needs Analysis:

• Conduct periodic assessments of the organization's training needs based on business objectives, industry trends, and individual performance gaps.
• Use data-driven insights to identify areas where learning and development interventions can enhance employee skills and performance.
• Stakeholder Collaboration:
• Collaborate with various stakeholders, such as subject matter experts, department heads, and senior leaders, to identify training requirements, gather content, and ensure alignment with organizational goals.

MAIN DUTIES AND RESPONSIBILTIES

• To assist in managing daily food and beverage operations and continuous improvement in service quality at F&B outlet
• To assist in demonstrating leadership and service excellence to students that are on training at F&B outlet
• To assist in managing banquet operations, meeting and outside catering
• To assist in managing daily operations and meeting outlets’ objectives/ target
• To assist in liaising and coordinating with relevant parties with regards to F&B events, maintenance and security matters
• To assist in managing F&B outlet and ensure its operations to be on par with industry standards that are current and relevant
• To assist in Student training and ensure that they are operationally ready after their practicum
• To assist in marketing promotion of F&B outlet
• To assist in maintaining F&B and Service Quality on effective communications with guest through their feedbacks
• To assist in establish F&B outlet operation procedures
• To maintain the cleanliness of F&B outlet and ensure all mandatory requirements are met
• To ensure effective communication to Students and maintain Student Induction program
• To assist in planning, coordinating of duty roster and attendance
• To assist in managing and supervising Students assigned to operations
• To provide coaching and counselling to Students
• To conduct post-evaluation and assessment for Students’ attachment
• To assist in coordinating and invigilates final practical examinations

REQUIREMENTS:-

• Certificate/ Diploma in F&B Operation/ Hospitality & Tourism or related studies
• Min 2 years of relevant working experience in restaurant or café
• Proficient in MS Office Applications
• Able to start immediately or within a short notice

Job Highlights

• Medical and Dental Benefits
• Family Care and Birthday Leave
• F&B Discounts

Job Description

We are seeking a talented and experienced full-time Trainer to join our prestigious international hotel and tourism school. As a Culinary Trainer, you will have the exciting opportunity to educate and inspire our students in the art of culinary excellence. Your responsibilities will include designing and delivering engaging culinary lessons, supervising practical training sessions, and providing constructive feedback to students. Collaborating with our dedicated culinary team, you will contribute to curriculum development, ensuring its alignment with industry trends and standards. The ideal candidate will have a strong culinary background, extensive knowledge of local & international cuisine, and a passion for teaching. Previous experience in a similar role and relevant culinary certifications are highly desirable. If you are a dedicated professional with a flair for culinary education and a commitment to nurturing talent, we invite you to apply for this rewarding position in our esteemed hotel school.

Competencies:

1. Deep understanding of culinary knowledge and expertise
2. Effective communication skills with effective organisation and time-management skills
3. In-depth industry knowledge and connections
4. Able to assist development of culinary curriculums including designing courses, creating course materials and ensuring they meet industry’s needs
5. Passion for training and continuous learning & development

Minimum Qualifications:

1. Diploma or Degree holder in relevant field of studies from a recognised educational institution with at least 3-5 years industry experience at a supervisory/managerial level
2. WSQ Advanced Certificate in Learning and Performance or DACE advantageous
3. Excellent command of English with an ability to communicate effectively at all levels
4. Familiarity with the latest developments and best practices in food and industrial trends, safety protocols, and sanitation measures.
5. Proficient and familiar with sustainable initiatives associated with the food and beverage sector
6. Working knowledge of relevant computer software applications pertaining to course delivery, e.g. PowerPoint, Word, Excel or equivalent
7. Team player who is able to work with faculty members and administrative staff
8. Keen interest in nurturing students in their learning journey

Recruitment:

• To manage the daily operations of Student Acquisitions for full-time/part-time qualification programs.

• To ensure that admissions and acquisitions procedures are followed in line with school policies, CPE, ERF and Edu Trust regulations.

• To be responsible for the development and implementation of student acquisitions and conversion strategies to increase enquiries, applications, and conversion for all courses.

• To regularly provide analysis on enquiries and admissions data to advise the CEO/Director of Student Acquisitions on enquiry trends and market demand on existing course products.

• To liaise regularly (through the Director of Student Acquisitions) with and advise management and on issues relating to recruitment and admissions.

• To manage the planning and co-ordination of local and international outreach events e.g. Open House, Course Previews, Roadshows, Learning Journeys and liaising with relevant departments to ensure successful delivery of the events

• To plan and implement an effective department budget and ensure that all student acquisitions activity is managed within the budget.

Overseas Markets and Agents Management:

• To implement an effective system to manage a network of recruitment agents to generate production, ensure compliance with CPE amd Edu Trust regulations and high service standards.

• To manage all administrative follow ups pertaining to agents' selection, appointment, monitoring, and evaluation

• To source and develop leads in opening potential new markets with value propositions to SHATEC

Business Development:

• To manage the business development of advisory services in licensing, consultancy, and management of educational institutions,

•To be responsible for the negotiation and contract administration, of all advisory services offered.

Others:

• To ensure adherence of operational processes in work areas to compliance requirements stipulated by CPE Edu Trust and ERF.

• To support all school events.

• Any other ad hoc duties.

Join our renowned international hotel and tourism school as a full-time Pastry & Baking Trainer and inspire the future generation of culinary experts. As a Trainer, you will play a key role in delivering exceptional training to our students, equipping them with the skills and knowledge needed for success in the hospitality industry. Your responsibilities will include developing and delivering engaging culinary lessons, demonstrating cooking techniques, assessing student progress, and providing constructive feedback. The ideal candidate will have a strong pastry and baking background, a passion for teaching, and excellent communication skills. If you are dedicated to fostering culinary excellence, nurturing talent, and shaping the next generation of culinary professionals, we encourage you to apply for this rewarding position.

MINIMUM QUALIFICATION AND WORK EXPERIENCE REQUIRED

1. Diploma or Degree holder in relevant field of studies from a recognized educational institution with at least 5 years industry experience at a supervisory/managerial level
2. WSQ Advanced Certificate in Learning and Performance and/or related teaching/training experience advantageous
3. Good command of English with an ability to communicate effectively at all levels
4. Team player who is able to work with faculty members and administrative staff
5. Familiarity with the latest developments and best practices in food and industrial trends, safety protocols, and sanitation measures.
6. Working knowledge of relevant computer software applications pertaining to course delivery, e.g. PowerPoint, Word, Excel or equivalent
7. Strong interest in nurturing students in their learning journey

We are seeking a talented and experienced full-time Culinary Trainer to join our prestigious international hotel and tourism school. As a Trainer, you will have the exciting opportunity to educate and inspire our students in the art of culinary excellence. Your responsibilities will include designing and delivering engaging culinary lessons, supervising practical training sessions, and providing constructive feedback to students. Collaborating with our dedicated culinary team, you will contribute to curriculum development, ensuring its alignment with industry trends and standards. The ideal candidate will have a strong culinary background, extensive knowledge of asian & international cuisine, and a passion for teaching. Previous experience in a similar role and relevant culinary certifications are highly desirable. If you are a dedicated professional with a flair for culinary education and a commitment to nurturing talent, we invite you to apply for this rewarding position in our esteemed hotel school.

Competencies

1. Proven expertise in Asian and/or International Cuisine
2. Team player with effective communication and organisation skills
3. Deliver/Assess/Evaluate practical and theoretical modules in accordance with Institute and regulatory bodies requirements
4. Provide feedback and contribute insights into curriculum design, assessment, food preparation and food delivery
5. Experience in culinary competitions along with knowledge and/or experience in sustainably sourced food and eco-friendly dining concepts

Minimum Qualification

1. Diploma or Degree holder in relevant field of studies from a recognised educational institution with at least 5 years industry experience at a supervisory/managerial level
2. WSQ Advanced Certificate in Learning and Performance and/or related teaching/training experience advantageous
3. Excellent command of English with an ability to communicate effectively at all levels
4. A strong passion for moulding learners coupled with a commitment to continuous learning and professional development
5. Extensive industry knowledge and robust network of industry connection

MAIN DUTIES AND RESPONSIBILTIES

• To assist in managing daily food and beverage operations and continuous improvement in service quality at F&B outlet
• To assist in demonstrating leadership and service excellence to students that are on training at F&B outlet
• To assist in managing banquet operations, meeting and outside catering
• To assist in managing daily operations and meeting outlets’ objectives/ target
• To assist in liaising and coordinating with relevant parties with regards to F&B events, maintenance and security matters
• To assist in managing F&B outlet and ensure its operations to be on par with industry standards that are current and relevant
• To assist in Student training and ensure that they are operationally ready after their practicum
• To assist in marketing promotion of F&B outlet
• To assist in maintaining F&B and Service Quality on effective communications with guest through their feedbacks
• To assist in establish F&B outlet operation procedures
• To maintain the cleanliness of F&B outlet and ensure all mandatory requirements are met
• To ensure effective communication to Students and maintain Student Induction program
• To assist in planning, coordinating of duty roster and attendance
• To assist in managing and supervising Students assigned to operations
• To provide coaching and counselling to Students
• To conduct post-evaluation and assessment for Students’ attachment
• To assist in coordinating and invigilates final practical examinations

REQUIREMENTS:-

• Certificate/ Diploma in F&B Operation/ Hospitality & Tourism or related studies
• Min 2 years of relevant working experience in restaurant or café
• Proficient in MS Office Applications
• Able to start immediately or within a short notice

WE ARE EXPANDING !!

Job Highlights

• Medical and Dental Benefits
• Birthday leave and Family Care leave
• F&B Discount

Job Description

We are currently seeking a highly organized and detail-oriented Sales and Administrative Assistant @ CLASS Department to join our team.

As the Sales and Administrative Assistant, you will be responsible for coordinating pre-course and post-course administrative tasks for our short courses, ensuring that they run smoothly and efficiently.

Responsibilities:

• Coordinate pre-course administrative tasks such as booking venues, arranging catering, and printing materials.
• Assist with the promotion and sale of short courses, including responding to inquiries and following up with potential participants.
• Communicate with course participants before and after the course, ensuring that they have all the necessary information and materials.
• Manage the registration process, including handling payments and ensuring that all necessary paperwork is completed.
• Liaise with instructors and course facilitators, ensuring that they have all the necessary materials and information.
• Coordinate post-course administrative tasks such as issuing certificates and collecting feedback from participants.
• Maintain accurate records and files related to short courses, including participant lists, feedback forms, and financial records.
• Provide general administrative support to the team, as needed.

Requirements:

• Excellent organizational and time management skills.
• Strong attention to detail.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize effectively.
• Experience in sales and/or customer service.
• Occasionally, candidate will be required to work during the weekends
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Ability to work independently as well as part of a team.
• Experience in coordinating events or courses is preferred.

If you are a motivated and organized individual with experience in sales and administration, and a passion for coordinating short courses, we would love to hear from you.

Please submit your resume and a cover letter outlining your qualifications and interest in the position.

Job Description:

This position offers hand-on, participation in resolving novel IT problems, implementation, and contribution of ideas.

With opportunities to acquire innovative skills to be ahead and ready for any emerging advent which will be the next giant leap in IT technologies.

Be part of the enterprising team with conducive environment that inculcates astute thinking and extraordinary knowledge.

· Manage mission critical Cloud and On-Prem IT Infrastructure comprising Microsoft Azure, Entra ID, VMWare, Synology storage.

· Co-lead to expedite on scheduled or ad hoc requests of End User onboarding.

· Active participation to ensure uptime and availability of networking and security related appliances.

· Work closely with internal ICT and vendors to provide technical support at various levels of mitigation.

· Co-lead in the revamp implementation for baseline IT infrastructure for Digitisation

· Active participation to support IT project management related tasks.

· Provide resolution and closure to service tickets, external IT application or platform anomalies.

· Active participation and contribute to meet ICT Departmental KPI and delivery at large.

· With in-house training to advance as part of ICT team’s value-added initiatives on website interactive platforms and SMART technologies.

Job Requirements:

· Diploma or equivalent academic certifications.

· At least two-years relevant work experience for those without equivalent qualifications.

· Fresh graduates and school leavers are welcome to apply.

· Independent, self-starter, and the ability to deliver quality work.

· Good working ethos, personal integrity, prioritise well and focus.

· Willing to be empowered with the strong sense of responsibility and ownership.

· Willing to strive in challenging and limited resources environment.

· Able to articulate in written communication and good presentation skills.

· Confident in engagement with key stakeholders and c-suite management team.

Job Description

1. Support Student Selection and Admissions processes, in compliance with EduTrust requirements, not limited to processing new application, providing course consultation, executing contract, updating of database.
2. Process Student’s Pass applications for international applicants
3. Manage student admissions database and attrition records. Assist in data analysis and audits.
4. Support recruitment drives through open house events, school outreach programmes, career and education fair
5. Report management

• To prepare report for operations meetings
• To maintain and update databases for purpose of internal reporting as well as submissions to external agencies.

Others

• Ad-hoc duties as assigned

Skills

• Proficient with MS Office applications
• Possess good written and communication skills
• Meticulous and keen eye for details
• Able to work independently and in a Team
• Candidates who are familiar with EduTrust regulations and/or with similar working experience in education industry will be an added advantage

SHATEC is looking for an experienced Executive, Information and Communications Technology (ICT) to join our team.

Job Description:

• Provide day-to-day level 1-2 enterprise applications, systems, end user computing support, telephony and related technology.
• Work with outsourced service provider and IT vendor for support and resolution to technical issues.
• Manage hardware and software assets or licenses, and IT-related tasks for onboarding/offboarding process.
• Ensure infrastructure, server rooms, applications, on-premise and cloud computing platforms, are operating efficiently and highly available and perform within agreed SLA.
• Work closely with teams and external service providers to ensure the security, reliability and stability of systems and services.
• Execute IT operational procedures and policies, in compliance with statutory requirements when necessary.
• Execute new initiatives, projects and enhancements to meet the needs of organizational goals.

Job Requirements:

• Good communication skills and problem solving skills.
• Meticulous and innovative; positive work attitude and customer oriented.
• Team player and able to work independently in a fast-paced environment.
• At least 1-2 years of relevant experience, preferably in education sector.
• Strong technical skills and knowledge and project management methodologies.
• Professional Certificate/NITEC/Diploma in Information Technology or its equivalent.

Job Description:

• Plan class and examination schedules together with programme managers.
• Prepare examination attendance lists, seating plans and other exam related logistic matters.
• Allocate invigilators and patrolling officers during the examination period.
• Plan referral examination schedules and its referral fee related matters.
• Compile all examination results.
• Track students' result progression status.
• Administer and compile results for course, trainer and training resources related evaluations and surveys.
• Handle exam related student enquiries.
• Handle validation of student graduation, issuance of transcripts and certificates.
• Undertake training in all areas of Resource Planning and Assessment operations if required.
• Assist in the audit required by the Planning and Compliance Department.
• Perform any other tasks as and when assigned by Management.

Job Requirements:

• Minimum Diploma with at least 1 year of relevant administrative experience.
• Proficiency in Microsoft office.
• Meticulous and independent.
• Resourceful, able to adapt and multi-task in a fast-paced environment.
• Organized and excellent with numbers.

WE ARE EXPANDING !!

Job Highlights

• Medical and Dental Benefits
• Birthday leave and Family Care leave
• F&B Discount

Job Description

We are currently seeking a highly organized and detail-oriented Sales and Administrative Assistant @ CLASS Department to join our team.

As the Sales and Administrative Assistant, you will be responsible for coordinating pre-course and post-course administrative tasks for our short courses, ensuring that they run smoothly and efficiently.

Responsibilities:

• Coordinate pre-course administrative tasks such as booking venues, arranging catering, and printing materials.
• Assist with the promotion and sale of short courses, including responding to inquiries and following up with potential participants.
• Communicate with course participants before and after the course, ensuring that they have all the necessary information and materials.
• Manage the registration process, including handling payments and ensuring that all necessary paperwork is completed.
• Liaise with instructors and course facilitators, ensuring that they have all the necessary materials and information.
• Coordinate post-course administrative tasks such as issuing certificates and collecting feedback from participants.
• Maintain accurate records and files related to short courses, including participant lists, feedback forms, and financial records.
• Provide general administrative support to the team, as needed.

Requirements:

• Excellent organizational and time management skills.
• Strong attention to detail.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize effectively.
• Experience in sales and/or customer service.
• Occasionally, candidate will be required to work during the weekends
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Ability to work independently as well as part of a team.
• Experience in coordinating events or courses is preferred.

If you are a motivated and organized individual with experience in sales and administration, and a passion for coordinating short courses, we would love to hear from you.

Please submit your resume and a cover letter outlining your qualifications and interest in the position.

Job Highlights

• Medical and Dental Benefits
• Birthday Leave and Family Care Leave
• F&B Discount

Job Summary:

The successful candidate will be responsible for driving and achieving company sales targets through conducting consultations, interview sessions.

The Executive, Student Enrolment will manage Events, CRM, Email, Incoming call, walking, local/overseas leads, agents and update following department SOP, and uphold the highest level of customer service.

The Executive, Student Enrolment will work with inter-departments on administrative and enrolment matters and collaborate with the Marketing Department on marketing strategies and initiatives.

The role reports to the Assistant Director for all SHATEC Student Recruitment & Enrolment matters.

Key Responsibilities:

• Perform follow-up of sales leads and take proactive actions to close sales.
• Drive and achieve company sales targets.
• Conduct consultations and Students interviews
• Collate relevant information to be included in sales proposals and reports. Manage CRM system leads, prepare reports, update following department SOP.
• Uphold the highest level of customer service.
• Work with inter-departments on administrative and enrolment matters
• Good in written and oral communication skills and able to maintain rapport with potential and existing agents and potential students, and close sales leads.
• Report to Assistant Director Student Recruitment & Enrolment.

Others

• To ensure adherence of operational processes in work areas to compliance requirements stipulated by CPE EduTrust
• To support all related school events
• Any other tasks and duties assigned by his/her supervisor

Requirements:

• Diploma in any related field.
• Excellent communication, interpersonal, and presentation skills.
• Strong analytical and problem-solving skills.
• Ability to work independently and/or as part of a team.
• Proficient in Microsoft Office (Word, Excel, PPT).

WE ARE EXPANDING !!

Job Title: Executive, Sales & Marketing

Department: College for Lifelong Aspirations and Skills (CLASS@SHATEC Orchard)

• Medical and Dental Benefits
• Birthday leave and Family Care leave
• F&B Discount

Job Summary:

We are seeking a highly motivated and skilled Sales and Marketing Executive to promote our short courses. The successful candidate will be responsible for driving sales and marketing efforts for both short courses and customised courses.

Key Responsibilities:

• Develop and implement sales and marketing strategies to promote our short courses.
• Generate leads and new businesses through various marketing channels, including email campaigns, social media, online advertising and/or other outreach activities.
• Conduct market research to identify customer needs and preferences.
• Build and maintain relationships with clients, partners, and stakeholders.
• Work closely with the marketing and communications team to create and manage marketing campaigns, including social media, email, and online advertising.
• Work closely with internal stakeholders to develop new short courses based on market demand.
• Provide exceptional customer service and support to clients.
• Provide regular reports on sales and marketing activities to the management team.

Requirements:

• Bachelor's degree in marketing, business administration, or a related field.
• Proven experience in sales and marketing, preferably in the CET industry.
• Excellent communication, interpersonal, and presentation skills.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office (Word, Excel, PPT).
• Ability to work independently as well as part of a team.
• Experience with GeBIZ is preferred.

We offer a competitive salary and benefits package, including opportunities for professional development and growth within the company. If you are passionate about sales and marketing, and have a proven track record of success in the continuing education & training industry, we would love to hear from you.

Please submit your resume and a cover letter outlining your qualifications and interest in the position.