Total 17 job vacancies by The Reserve Pte. Ltd.

Overall Responsibilities:

Elevate your career as a Customer Experience and Incident Management team, playing a pivotal role in ensuring not only the utmost security and incident management but also an unparalleled standard of customer service within our distinguished work compound. This dynamic position calls for an individual with a passion for enforcing security protocols, overseeing access control systems, and, most importantly, enhancing the overall experience of our tenants and guests through a commitment to excellence in customer service.

Customer Service Excellence and Conflict Resolution

• Greet arriving tenants and guests warmly and professionally, establishing a welcoming atmosphere and initiating a positive and personalized experience from the outset.
• Manage inquiries, both over the phone and in-person, with poise and efficiency, demonstrating outstanding customer service skills and leaving a lasting positive impression.
• Respond promptly and effectively to tenant and guest requests, delivering service excellence and exceeding expectations at every opportunity.
• Handle complaints and suggestions from tenants and guests diplomatically and courteously, transforming challenges into opportunities to enhance the overall customer experience.
• Provide event support, ensuring seamless coordination and execution of events to enhance tenant and guest satisfaction, contributing to the overall success while consistently following and adhering to protocols and SOPs.

Dynamic Service Enhancement and Adaption

• Assist in property business administration with meticulous attention to detail and refined organizational skills, striving to enhance operational efficiency and customer satisfaction through adaptable and dynamic service delivery.
• Develop a comprehensive understanding of available services and facilities, offering helpful advice to effectively address the diverse needs of tenants, visitors, and clients within a constantly evolving environment.
• Embrace additional responsibilities as assigned, demonstrating flexibility and a proactive approach to continually enhancing our service standards while adhering to SOPs and protocols. This includes willingly undertaking various duties as required to maintain seamless operations and uphold customer satisfaction.

Security and Safety Enforcement

• Diligently enforce security plans, protocols, access control plans, and SOPs, embodying a steadfast commitment to safety and order.
• Conduct vigilant security rounding, surveillance, and monitor CCTV systems with a keen eye for potential risks, all while maintaining a welcoming atmosphere.
• Verify and ensure the authorization of all personnel present on the premises, contributing to a secure and customer-centric environment.

Incident Management

• Manage and promptly report incidents through designated communication channels, demonstrating resilience and composure in crisis situations, and prioritizing the well-being and comfort of occupants while strictly following established SOPs and protocols.
• Report breakdowns of facilities or machinery promptly to the relevant teams, ensuring the highest standards of service and functionality.
• Collaborate in fire safety management during drills and incidents, ensuring the safety and satisfaction of our stakeholders.

Requirements:

• Able to commit to Shift Work
• At least 1 year experience in customer service / front desk / concierge.
• Proficient with Administrative software (Eg. Microsoft Office)
• Proven experience in security management or a related field.
• Exceptional communication and interpersonal skills.
• Proficiency in security protocols and access control systems.
• Ability to manage incidents and emergencies effectively.
• Customer service orientation coupled with a polished and professional demeanour.
• Basic understanding of property management and administration.
• Keen attention to detail and adept problem-solving skills.
• Bonus if possess a Class 3 Driving License.

Employee Benefits:

• Uniforms provided
• Additional leaves entitlement
• Performance-based bonuses
• Health and medical insurance coverage

Overall Responsibilities:

As the senior security and client engagement officer, you will play a crucial role in execution of security plans and exercises within the premises. you will spearhead the implementation and enforcement of rigorous security protocols, ensuring the safety and well-being of our premises and occupants. Your pivotal role involves meticulous management of access control systems, diligent surveillance, and proactive incident handling.

Duties and Responsibilities:

• Ensure strict adherence to security plans, protocols, and SOPs.
• Conduct rigorous access control measures.
• Manage pass exchanges and oversee access card management.
• Implement comprehensive security surveillance within the work compound.
• Conduct vigilant patrols and monitor CCTV systems.
• Verify the authorization of all personnel present on the premises.
• Effectively manage incidents and promptly report them in the designated Group Chat.
• Assist in maintaining the overall cleanliness of the compound and coordinate janitorial support as needed.
• Report any malfunction or breakdown of facilities or machinery items (e.g., turnstiles, ceiling lights) to the SCC.
• Collaborate in Fire Safety Management during both drills and actual fire incidents.
• Undertake additional duties as assigned.
• Extend a professional welcome to and greet arriving tenants/guests.
• Assist with both phone and walk-in inquiries in a courteous manner.
• Deliver high-quality service to tenants/guests by responding promptly, efficiently, and courteously to their requests.
• Handle complaints and suggestions from tenants/guests with professionalism and courtesy.
• Acquire and maintain a comprehensive working knowledge to provide tenants/guests with information regarding directions, available services, and facilities when required.

Requirements:

• Able to commit to Shift Work
• Proven experience in security supervision.
• Knowledge of security protocols and emergency response procedures.
• Strong communication and interpersonal skills.
• Ability to handle incidents professionally and efficiently.
• Attention to detail in access control and surveillance.
• Customer service orientation.
• Problem-solving skills and ability to handle complaints.
• Flexibility to perform various duties as assigned.

Employee Benefits:

• Uniforms provided
• Leave entitlement as per MOM regulations
• Performance-based bonuses
• Health and medical insurance coverage

Overall Responsibilities:

As the security and client engagement supervisor, you will play a crucial role in overseeing the execution of security plans and exercises within the premises. Your responsibilities include direct supervision of the security team, rostering, and deployment coordination. You'll also contribute to incident reporting, maintaining discipline, and ensuring adherence to security protocols.

Duties and Responsibilities:

• Assist building management in implementing security plans and exercises.
• Directly supervise the security team, including rostering and deployment coordination.
• Manage and report incidents within the premises.
• Uphold the discipline and integrity of the security team.
• Ensure adherence to security plans, protocols, and SOPs.
• Collaborate with Fire Safety Management during drills and incidents.
• Perform access control, pass exchange, and access card management.
• Conduct security surveillance and patrols, including CCTV monitoring.
• Verify authorization for personnel on the premises.
• Manage and report incidents.
• Oversee the compound's cleanliness and activate janitorial assistance as needed.
• Report breakdowns of facilities or machinery items.
• Welcome and greet arriving tenants/guests professionally.
• Handle phone and walk-in inquiries.
• Provide prompt, efficient, and courteous service to tenants/guests.
• Address complaints and suggestions in a courteous manner.
• Develop and maintain knowledge of available services and facilities for tenants/guests.
• Assist in other duties as assigned.

Requirements:

• Able to commit to Shift Work
• Proven experience in security supervision.
• Knowledge of security protocols and emergency response procedures.
• Strong communication and interpersonal skills.
• Ability to handle incidents professionally and efficiently.
• Attention to detail in access control and surveillance.
• Customer service orientation.
• Problem-solving skills and ability to handle complaints.
• Flexibility to perform various duties as assigned.

Employee Benefits:

• Allowances
• Uniforms provided
• Leave entitlement as per MOM regulations
• Performance-based bonuses
• Health and medical insurance coverage

We warmly welcome for your application for Finance Executive to our growing team

Working days & hours - Monday to Friday from 9:30am to 6pm

Job Description

• Assist in accounts receivable & accounts payables functions.
• Reconcile with general ledger control figures.
• Prepare Journals, entries, closing monthly reporting.
• Assist in generating and analyzing financial reports.
• Preparation of Tax Documentation.
• Responsible for filing and timely processing of accounting entries.
• Processing of payments to suppliers - local & overseas including taxes and other statutory payments.
• Prepare and submit tax return / GST return.
• Check bank balances and prepare cash position reports.
• Provide accounting and admin support.

Requirements

• At least Diploma or Degree in Business Management & Finance / Accounting or equivalent.
• Two to three years’ experience
• Ability to work in a fast-paced environment.
• Manages time efficiently and meet deadlines.
• Knowledge of accounting and financial analysis.
• Well Organized, self-motivated and able to work independently with minimum supervision.
• Able to work independently as well as in a team.
• Positive, meticulous and result-oriented

Benefits & Perks

• This job has the following benefits:
• Training & professional development.
• Paid sick leave
• Annual Salary Wage Bonuses
• Staff Discount
• Yearly Event

Interested applicants please WhatsApp 8949 2023 or email resume to admin@omote.sg. Thank you

We warmly welcome for your application for Finance Executive to our growing team

Working days & hours - Monday to Friday from 9:30am to 6pm

Job Description

• Assist in accounts receivable & accounts payables functions.
• Reconcile with general ledger control figures.
• Prepare Journals, entries, closing monthly reporting.
• Assist in generating and analyzing financial reports.
• Preparation of Tax Documentation.
• Responsible for filing and timely processing of accounting entries.
• Processing of payments to suppliers - local & overseas including taxes and other statutory payments.
• Prepare and submit tax return / GST return.
• Check bank balances and prepare cash position reports.
• Provide accounting and admin support.

Requirements

• At least Diploma or Degree in Business Management & Finance / Accounting or equivalent.
• Two to three years’ experience
• Ability to work in a fast-paced environment.
• Manages time efficiently and meet deadlines.
• Knowledge of accounting and financial analysis.
• Well Organized, self-motivated and able to work independently with minimum supervision.
• Able to work independently as well as in a team.
• Positive, meticulous and result-oriented

Benefits & Perks

• This job has the following benefits:
• Training & professional development.
• Paid sick leave
• Annual Salary Wage Bonuses
• Staff Discount
• Yearly Event

Interested applicants please WhatsApp 8949 2023 or email resume to admin@omote.sg. Thank you

Management Trainee / Assistant Restaurant Manager

–

Locations: Thomson Plaza / Raffles City / Bugis

Full time

Job Description:

-Manage the daily operations of the restaurant

-Responsible for the business performance of the shop

-Ensure compliance with operations standards and procedures and upkeep of food quality standards

-Ensure excellent customer service

-Create a fun and motivating environment for staff to work in

-Training and development of service staff

-Ensure proper conduct of service staff

-Handle customer's feedback professionally

-Upkeep cleanliness of the outlet

-Administrative duties

Job Requirements:

Minimum 2 years experience in a comparable capacity

Fresh Graduates with some F&B expertise are welcome to apply and will be considered for the Management Trainee position

Self-motivated, people orientated and a team player

Adaptable and enjoy working in a fast pace environment

Excellent communication and interpersonal skills

Able to work shifts, weekends and public holidays

We regret that only shortlisted candidates will be notified.

Work Schedule:

This job has the following work schedule:

5.5 days / week

Retail hours

Benefits & Perks

• This job has the following benefits:
• Training & professional development
• Paid sick leave
• Annual Salary Wage Bonuses
• Staff Discount
• Yearly Events

Are you interested in this position? If so, apply now and get a response from us fast!

Don’t miss out an opportunity to advance your career to the next level.

We are seeking reliable individuals to join our growing team as a vital part in our kitchen crew!

(Full Time / Part Time)

Working Days: 3 days / week

Working Hours: 10.00am to 3.00pm & 5.00pm to 9.30pm (2hr break)

Job Description

-Maintain a clean kitchen, properly washes and sorts dishes

-Maintain clean / dry floors throughout the shift.

-Properly washes, stacks, and stores glassware, cookware, and storage containers

-Organizing and Storing of dishwares

Requirements

- Self Motivated, Time management

- Team Player

- 1- 2 years experience

If interested can also whatsapp to 8949 2023

Management Trainee / Assistant Restaurant Manager

–

Locations: Thomson Plaza / Raffles City / Bugis

Full time

Job Description:

-Manage the daily operations of the restaurant

-Responsible for the business performance of the shop

-Ensure compliance with operations standards and procedures and upkeep of food quality standards

-Ensure excellent customer service

-Create a fun and motivating environment for staff to work in

-Training and development of service staff

-Ensure proper conduct of service staff

-Handle customer's feedback professionally

-Upkeep cleanliness of the outlet

-Administrative duties

Job Requirements:

Minimum 2 years experience in a comparable capacity

Fresh Graduates with some F&B expertise are welcome to apply and will be considered for the Management Trainee position

Self-motivated, people orientated and a team player

Adaptable and enjoy working in a fast pace environment

Excellent communication and interpersonal skills

Able to work shifts, weekends and public holidays

We regret that only shortlisted candidates will be notified.

Work Schedule:

This job has the following work schedule:

5.5 days / week

Retail hours

Benefits & Perks

• This job has the following benefits:
• Training & professional development
• Paid sick leave
• Annual Salary Wage Bonuses
• Staff Discount
• Yearly Events

Are you interested in this position? If so, apply now and get a response from us fast!

Don’t miss out an opportunity to advance your career to the next level.

Join our growing team for an exciting and rewarding career!

Working Days: 5.5 work week

Timing: 10.00 am to 3.00pm & 5.00pm to 9.30pm

Job Description

-Maintain a clean kitchen, properly washes and sorts dishes

-Maintain clean / dry floors throughout the shift.

-Properly washes, stacks, and stores glassware, cookware, and storage containers

Requirements

-Planning and multi-tasking

-Self-motivated

If interested can also whatsapp to 8949 2023

Management Trainee / Assistant Restaurant Manager

–

Locations: Thomson Plaza / Raffles City / Bugis

Full time

Job Description:

-Manage the daily operations of the restaurant

-Responsible for the business performance of the shop

-Ensure compliance with operations standards and procedures and upkeep of food quality standards

-Ensure excellent customer service

-Create a fun and motivating environment for staff to work in

-Training and development of service staff

-Ensure proper conduct of service staff

-Handle customer's feedback professionally

-Upkeep cleanliness of the outlet

-Administrative duties

Job Requirements:

Minimum 2 years experience in a comparable capacity

Fresh Graduates with some F&B expertise are welcome to apply and will be considered for the Management Trainee position

Self-motivated, people orientated and a team player

Adaptable and enjoy working in a fast pace environment

Excellent communication and interpersonal skills

Able to work shifts, weekends and public holidays

We regret that only shortlisted candidates will be notified.

Work Schedule:

This job has the following work schedule:

5.5 days / week

Retail hours

Benefits & Perks

• This job has the following benefits:
• Training & professional development
• Paid sick leave
• Annual Salary Wage Bonuses
• Staff Discount
• Yearly Events

Are you interested in this position? If so, apply now and get a response from us fast!

Don’t miss out an opportunity to advance your career to the next level.

We're on the lookout for individuals who share a passion for customer service and teamwork. If you're enthusiastic, and ready to contribute to creating unforgettable dining experiences, we want you on our team!

Working period: 5.5 days per week

Timing: 10:30am to 9:30pm (2hr break)

Job Description

-Greets guests and presents them with the drinks menu , making recommendations, and taking drink orders.

-Selecting and mixing ingredients, garnishing glasses, and serving beverages to customers.

-Order-taking and delivering orders to customers

-Promptly respond to guest with any additional request

-Maintaining the cleanliness of the restaurant

-Adhering to all food safety and quality regulations

-Ensures smooth day to day operation

Requirements

-Fresh grads/candidates with no experience are welcome to apply

-Good customer service and interpersonal skills

-Warm & cheerful personality

-Ability to work independently as well as in a team

Kindly WhatsApp 8949 2023 for faster response

We are a Restaurant looking for passionate and dedicated staff to join our team as we make plans to expand our business. We are looking for candidates with a can do attitude and is willing to be part of a growing team.

(Permanent / Full Time)

Working Hours/ Days: 3 working days per week only

Job Description

Greets guests and presents them with the drinks menu , making recommendations, and taking drink orders.

Selecting and mixing ingredients, garnishing glasses, and serving beverages to customers.

Order-taking and delivering orders to customers

Promptly respond to guest with any additional request

Maintaining the cleanliness of the restaurant

Ensures smooth day to day operations

Taking inventory and ordering supplies to ensure everything is in-house.

Adhering to all food safety and quality regulations

Requirements

Fresh grads/candidates with no experience are welcome to apply

Have a great personality and positive attitude

Good customer service and interpersonal skills

Warm & cheerful personality

Ability to work independently as well as in a team

If interested can also whatsapp to 89492023

Overall Responsibilities:

As the Security Supervisor, you will play a crucial role in overseeing the execution of security plans and exercises within the premises. Your responsibilities include direct supervision of the security team, rostering, and deployment coordination. You'll also contribute to incident reporting, maintaining discipline, and ensuring adherence to security protocols.

Duties and Responsibilities:

· Assist building management in implementing security plans and exercises.

· Directly supervise the security team, including rostering and deployment coordination.

· Manage and report incidents within the premises.

· Uphold the discipline and integrity of the security team.

· Ensure adherence to security plans, protocols, and SOPs.

· Collaborate with Fire Safety Management during drills and incidents.

· Perform access control, pass exchange, and access card management.

· Conduct security surveillance and patrols, including CCTV monitoring.

· Verify authorization for personnel on the premises.

· Manage and report incidents.

· Oversee the compound's cleanliness and activate janitorial assistance as needed.

· Report breakdowns of facilities or machinery items.

· Welcome and greet arriving tenants/guests professionally.

· Handle phone and walk-in inquiries.

· Provide prompt, efficient, and courteous service to tenants/guests.

· Address complaints and suggestions in a courteous manner.

· Develop and maintain knowledge of available services and facilities for tenants/guests.

Requirements:

· Able to commit to Shift Work

· Proven experience in security supervision.

· Knowledge of security protocols and emergency response procedures.

· Strong communication and interpersonal skills.

· Ability to handle incidents professionally and efficiently.

· Attention to detail in access control and surveillance.

· Customer service orientation.

· Problem-solving skills and ability to handle complaints.

· Flexibility to perform various duties as assigned.

Employee Benefits:

· Allowances

· Uniforms provided

· Leave entitlement as per MOM regulations

· Performance-based bonuses

· Health and medical insurance coverage

Management Trainee / Assistant Restaurant Manager

Omoté

–

Locations: Thomson Plaza / City Hall

$3,000 - $4,500 per month

Full time

Job Description:

-Manage the daily operations of the restaurant

-Responsible for the business performance of the shop

-Ensure compliance with operations standards and procedures and upkeep of food quality standards

-Ensure excellent customer service

-Create a fun and motivating environment for staff to work in

-Training and development of service staff

-Ensure proper conduct of service staff

-Handle customer's feedback professionally

-Upkeep cleanliness of the outlet

-Administrative duties

Job Requirements:

Minimum 2 years experience in a comparable capacity

Fresh Graduates with some F&B expertise are welcome to apply and will be considered for the Management Trainee position

Self-motivated, people orientated and a team player

Adaptable and enjoy working in a fast pace environment

Excellent communication and interpersonal skills

Able to work shifts, weekends and public holidays

We regret that only shortlisted candidates will be notified.

Work Schedule:

This job has the following work schedule:

5.5 days / week

Retail hours

Benefits & Perks

This job has the following benefits:

Training & professional development

Paid sick leave

Annual Salary Wage Bonuses

Staff Discount

Yearly Events

Are you interested in this position? If so, apply now and get a response from us fast!

Don’t miss out an opportunity to advance your career to the next level.

Job Type: Full-Time

Working Hours: 9:30am to 6:30pm (Mon - Fri)

Job Responsibilities:

• Manage accounting, including financial record-keeping, bookkeeping, reporting and able to do full set.
• Prepare timely and accurate financial statements, including balance sheets, income statements, and cash flow statements.
• Reconcile general ledger accounts and bank statements monthly.
• Prepare and file CPF, GST
• Coordinate and liaise with auditors and tax advisors.
• Implement accounting policies and procedures.

Job Requirement:

• Minimum 1 year experience in accounting roles
• Diploma in related field
• Detail-oriented
• Microsoft Office (Excel / Word)
• Able to work independently with minimal supervision.
• Added advantage if experienced in Million Account System