Trading Standards Professional Apprentice

Fixed Term, Full Time

Up to £30,678 per annum

Location: Chelmsford

Working Style: Anywhere worker

Closing Date: 27th May 2024

Essex Trading Standards is looking for a highly motivated person to join its team. Would you like to contribute to the Essex community and be proud of the impact of your work? Are you looking for a new challenge and career progression? This could be the opportunity you are looking for!

Our People Plan 2021-2025 seeks to invest in our people, with a focus on diversity, equality and inclusion, collaboration and continuously understanding how to upskill our workforce. We are proud to offer the opportunity for a Level 6 Trading Standards Professional Apprenticeship to join the Trading Standards Team. The successful candidate will have previously completed the Level 4 Regulatory Compliance Officer Apprenticeship and possess excellent organisation and communication skills.

Benefits:

• Healthy work life balance; flexible and hybrid working options
• Wide range of learning and development opportunities
• IT equipment and home-working equipment provided
• 26 days annual leave + bank holidays + option to purchase extra
• Generous Local Government Salary related pension scheme
• Access to hundreds of discounts and benefits through Essex Rewards
• Access to our health and wellbeing support platform with LifeWorks
• Disability Confident Leader: we're committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job
• Up to 4 days per annum volunteering leave
• Employee support networks, to ensure everyone in treated with dignity and respect
• A fully funded Level 6 Trading Standards Professional qualification delivered online over 29 months + End Point Assessment (typically 5 months)

The Role:

Trading Standards is responsible for supporting legitimate business activity by providing advice and support, encouraging economic development and prosperity, and helping to create a level playing field. We protect the economic interests of Essex residents (particularly the more vulnerable members of the community) by using all the tools available to swiftly and effectively tackle rogue traders and businesses that cause the most consumer detriment. We adopt an intelligence led approach to enforcing a broad range of Trading Standards legislation including fair trading, underage sales, food and product safety, animal health and welfare to name just a few.

This exciting opportunity will see you developing further the knowledge, skills and competencies already obtained via the Regulatory Compliance Officer Apprenticeship to become a Trading Standards Officer. Having successfully completed the Level 4 Regulatory Compliance Officer Apprenticeship prior to this role, you will now undertake the training and learning requirements of the Level 6 Trading Standards Professional Apprenticeship with more specific Trading Standards modules to complete your training. You will work closely with, and be supported by, members of the Trading Standards team throughout your training and when qualified, will be considered for a Trading Standards Officer post.

The role will require successful study of Level 6 Trading Standards Professional Apprenticeship and end of study assessment with CSA Learning . You will be responsible for managing your own training and development to gain and apply a working knowledge of Trading Standards legislation, developing skills and competencies to enable effective enforcement and investigation.

Click here to read what our Apprentices say about working in Trading Standards:

Harriet's Blog

Rachael's Blog

What will you be doing?

• Development, planning, delivery and management of enforcement projects, to ensure
• Trading Standards enforcement priorities are met
• Lead on investigations and all enforcement activities, including carrying out PACE interviews, preparing notes, statements and prosecution reports and giving evidence in court to comply with the Trading Standards Investigation Protocol
• Working collaboratively with other enforcement agencies (such as the Police, VOSA, DEFRA) District Councils, Parish Councils and politicians; attending external meetings such as Alcohol Licensing Reviews and Parish Council meetings to represent the council
• Carry out visits to businesses to ensure compliance with legislation, provide advice and decide on the most appropriate remedy for non-compliances at the time of visit
• Responsible for liaising with members of the public and complainants to gather intelligence and provide updates on progress made with enquiries and complaints
• Review and grade intelligence using a threat matrix approach, to ensure best use of resources
• Responsible for consultancy services quotations, customer relationships management and agreed sums of petty cash, to ensure Council financial policies are complied with, all spend is auditable and income opportunities are maximised
• Responsible for undertaking a range of enforcement activities alone and as part of a team (e.g. 'test purchasing' operations of age restricted products, licensing inspections) to deliver Trading Standards enforcement priorities
• Responsible for accurately recording work undertaken and prepare accurate and concise guidance letters to business and consumers to ensure the delivery of Trading Standards priorities
• Mentor and assist with training Regulatory Compliance Officer Apprentices (Level 4)
• Specific individual and shared targets and objectives are defined annually within the performance management framework

About You:

You will have:

• Evidence of continuing professional development and expert knowledge in relevant professional area
• Evidence of the ability to develop skills and knowledge relevant to the role
• Excellent communication skills and ability to deal confidently with a range of stakeholders
• Be comfortable working both alone with minimal supervision and as part of a team of Trading Standards professionals
• A proven ability and willingness to study and develop the skills and knowledge to successfully complete the Level 6 Trading Standards Professional Apprenticeship
• Good working knowledge of Microsoft Office applications
• Evidence of the ability to use bespoke databases or other IT applications
• Excellent organisational skills are a must, together with the ability to assess, prioritise workload and hit agreed deadlines

Essential Requirements for the role:

• You will have successfully completed the Level 4 Regulatory Compliance Officer Apprenticeship and have demonstrable experience of working in a regulatory environment
• This role requires the post holder to be mobile throughout a wide operational area including travelling around the county of Essex and beyond. Driving licence and a vehicle, or ability to meet the mobility requirements of the role through other means, is essential

Why Essex?

Essex County Council has a location to be proud of. Our 1,300 square miles stretch from Constable Country to the Thames Estuary, from the dynamic M11 corridor to the traditional seaside resorts of Clacton and Walton. England's oldest town, Colchester, and two of its newest - Basildon and Harlow - are right here. Along with the City of Chelmsford, the county town, they form our major population centres. It means real choice and makes Essex the ideal place for your career. Read more about us here.

Essex County Council is proud to be a Disability Confident Leader. We're committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process.

We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.

To read more about us please visit:

Economy, Investment & Public Health

Entry to Work

How to apply

As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to https://www.gov.uk/dbs-update-service

Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.

Seize the day! Discover your future as a Trading Standards Professional by hitting the APPLY button now!

Additional Information:

If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join The Essex Talent Community here.

If you have queries on this role or require further information, please email: work.placements@essex.gov.uk

Follow us on Facebook ,Twitter, Instagram and LinkedIn . Further details can be found on our careers page .

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Mobile Cleaner

I am working with one of my clients who are looking for a reliable mobile cleaner to join their team in Sunderland. We need someone who has high standards in cleaning.

Benefits:

Weekly pay

Potential for long term work

Free parking

Hours:

5:00am-1:00pm

Duties involve:

General cleaning of building

Hoover, dusting, and mopping

Make sure everything is clean

Own vehicle , 45 p per mile

Required experience:

Must have cleaning experience/DBS required and driving licence

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Cleaner

I am working with one of my clients who are looking for a reliable cleaner to join their team in Ellesmere Port. We need someone who has high standards in cleaning.

Benefits:

Weekly pay

Potential for long term work

Free parking

Hours:

5:00am-11:00am

Duties involve:

General cleaning of building

Hoover, dusting, and mopping

Open and secure buildings as requested

Escalate any maintenance issues that may arise

Required experience:

Must have cleaning experience/DBS required

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Job Role: Carpenter Locksmith
Location: The Mount
Salary: £30,941.44
Contract: Full time/ Perm

We are seeking a dedicated individual to join our team at a HMP The Mount, a Category C, Male prison.

Join a team that is more than just a group of colleagues - we work Monday to Sunday as a supportive and driven family, working together to create a safe and nurturing environment.

HMP The Mount runs like a self-contained Town, it takes hundreds of people to keep it functioning, and as the Facilities Maintenance Team we are committed and driving the smooth and safe operation, like a heart that pumps blood through the body, everything we do impacts every prisoner, employee, and visitor, and wider to the families and community.

As a Carpenter Locksmith, you will have the opportunity to work alongside experienced and passionate colleagues who vary from Plumbers, Electricians, Carpenters, Painters, to Cleaners, and Administrators, and others, who are all dedicated to making a positive difference, providing a safe and secure environment for all.

If you are looking for a role where you can use your skills to create a better future for others, we encourage you to apply for this compelling opportunity and join us in our mission to promote rehabilitation and positive change and be part of a team that truly makes a difference.

We are a Ministry of Justice business and provide critical and time-bound services to HMPPS, and are looking for a Carpenter inc Locksmith with any combination of:
- Substantiated experience in similar role
- Be able to display competency in the use and operation of all associated power tools and machinery
- Basic IT skills including knowledge of Microsoft Office Excel and Word
- Knowledge of relevant health and safety requirements
- Up to date First Aid at Work Qualification
- City & Guilds, National Vocational Qualification (NVQ) Level 3 in Carpentry or an equivalent qualification or substantial experience
- Good Health & Safety knowledge.
- Excellent organisational, time management and people skills.


If this sounds like you, we would like to hear from you!

Explore a varied and rewarding career at GFSL.
Welcome to careers at Gov Facilities Services Limited (GFSL). Joining us is your chance to help ensure prisons are secure and safe for prisoners and prison staff alike, and to play your part in helping prisoners reintegrate into society.

Holidays are 25 days per year plus Bank Holidays, and a range of non-contractual benefits are provided. These range from Death in Service at 4x salary, to access to private GP consultations and an Employee Assistance Programme that offers counselling and information services for preventative care and to help employees in a crisis. There are also a range of financial reward mechanisms and access to retailer discounts.

You will find a strong focus on safety, a supportive, inclusive workplace, a competitive benefits package, and real opportunity to build your skills and progress.
Explore facilities careers where you can make difference.

Pride In People.
We're passionate about promoting greater diversity and creating a workplace and culture where all of our employees have a voice that is heard, feel a sense of belonging and are empowered to be their true selves.
We recognise the value that every single employee brings to the organisation. Everyone's needs at work are different and we are committed to doing our best to satisfy these differences whilst ensuring consistency and fairness for all. We promise to champion diversity and inclusion with ongoing learning and training, as well as career progression opportunities for everyone.

GFSL has been notified by its shareholder (MOJ) that the provision of FM services will in future be delivered by the private sector. This means that following a successful procurement process, GFSL's services will transfer to a private sector provider/providers in Spring 2026. As the programme unfolds, we will learn more.

Pride in People - Do the Right thing - One Team
An ISO 9001 Certified Company

Proud member of the Disability Confident employer scheme

Immediate start following a successful interview

We're hiring a Housekeeping Associates to join our amazing team here at Omni Facilities Management

Established in 1980, Omni Facilities Management is a leading provider of outsourced services to over 150 hotels across the UK, Netherlands, and South Africa. Employing over 4,000 people, Omni provides Housekeeping, Recruitment, Property and Software Services to major hotel groups including InterContinental Hotels Group (IHG), Hilton, Marriott, Redefine BDL Hotels, Raffles, Shangri-La, Ritz-Carlton and Resorts World.

We are currently looking for enthusiastic and self-motivated candidates for the position of Housekeeping Associate who will be responsible for cleaning the hotel bedrooms, bathrooms and public areas, ensuring that sufficient linen is available for daily operations and might also be required to complete additional cleaning tasks in the Back of House.

Benefits from working with the company:

• Two weekly payments
• Up to 28 days paid holiday per year
• Permanent contract of employment
• Career progression on to our Management Programs & Flexible Learning Courses
• Company Benefits including retail discounts on food, shopping, clothes, holidays. eating out and up to 55% on cinema tickets
• Opportunity to work with great teams for an industry leader!

Shift Pattern:

Up to 37.5 hours a week, Monday to Sunday (24/7 Operation)

Desired profile:

• Experienced in the Housekeeping Department in a hotel
• Willingness to work
• Ability to work under pressure with strong organizational skills
• Confident, professional, and welcoming personality

Duties include:

Public Area Cleaner

• Clean designated public areas of the hotel to required standards and by required deadlines
• Complete regular cleaning routines (task of the day)
• Vacuum, mop floors, and clean windows
• Dust and polish furniture and re-stock and clean equipment used
• Replace stock of supplies, such as soap, toilet rolls, brochures etc.
• Re-stock and clean equipment used
• Attend and provide input at housekeeping meetings. Act on any special instructions and pass on relevant information
• Be responsible for all keys in your possession
• Report anything which may be considered a Health & Safety hazard.
• Perform related duties and special projects, which may be assigned by the Executive Housekeeper or Assistant Executive Housekeeper

In your role as a Housekeeping Associate, you may also be required to perform other duties like:

Linen Porter

• Ensure the delivery of clean linen to designated areas in the hotel by specified deadlines
• Ensure the collection of soiled linen from designated areas in the hotel by specified deadlines
• Check all linen cupboards on a regular basis and ensure they are maintained in a tidy, organized manner and fully stocked
• Keep the service areas clean and tidy
• Wait for the linen delivery at the times specified by the hotel
• Bring all the dirty linen to the linen room, classify it, and count it
• Return damaged linen and ensuring it is accounted for by following the required procedure
• Pushing and pulling of linen trolleys throughout the hotel

Room Attendant:

• Clean hotel rooms to required standards and by required deadlines
• Complete regular cleaning routines (task of the day) as per training
• Change bed linen and towels and make beds
• High and low dusting and polishing furniture
• Clean bathrooms, including vanity, sink, bath/shower, tiles / glass, and walls
• Vacuum and mop floors
• Replace stock of guest supplies, such as shampoo, soap, and brochures e
• Re-stock drinks in the mini bar
• Re-stock and clean equipment used

Proud member of the Disability Confident employer scheme

Position: Shunter/Cleaner

A valid UK driver's licence is essential.

Location: Wrexham

Hours: 6pm - 1am

Days: Any 5 days out of 7

Salary: £11.44 p/h

Role:

HRGO are recruiting a fantastic opportunity to work as cleaners for a busy bus depot in Wrexham. You will also be taught to drive the buses around the confines of the depot.

A valid UK driver's licence is essential.

Duties

• Moving buses from parking to cleaning bays in a busy depot
• Re-fuelling & carrying out oil checks
• Cleaning buses & other vehicles to a high standard
• Mopping, brushing & touch point cleaning
• Cleaning office & canteen area
• Ensuring the general depot area is clean and tidy
• Following all Health & Safety regulations

HRGO offer:

• 28 days holiday
• Optional pension contributions
• Onsite parking
• Weekly pay
• Possible permanent opportunities

Requirements:

You must hold a valid, full, UK driving licence, safety footwear and hi vis vest are required, previous cleaning experience would be a real advantage.

Please visit https://www.hrgo.co.uk/my-account , create an account then call the Industrial Team at HRGO to arrange an interview 01513471110!

Join the team at Droitwich Mews Care Home as Head Housekeeper and take great pride in running the housekeeping and laundry cleaning services to the highest standards. The home is looking for a team member like you to have a real focus on attention to detail and keeping our residents’ home really clean. Your responsibilities will also include stock management, staff rotas, supervision of staff and a commitment to excellence that will bring a smile to our residents every day. This is your opportunity to shine and really make a difference to the lives of others.

As you undertake your role, along the way you will always look to demonstrate our values of being Proud, Supportive and Caring.

Your Money - Great Team Players Need Great Rewards

• £11.75 per hour
• Enhanced pay options
• Hastee Pay - providing you with the opportunity to receive your earned pay immediately to increase your choice and financial wellbeing
• Holiday pay and holiday-type benefits through employee discount scheme
• Workplace Pension
• Refer a Friend payments
• Free DBS, free uniform
• Paid e-learning and training
• Long service awards and recognition
• Career development with salary increases
• Staff wellbeing strategy

Your Working Life

• Flexibility - We can offer a range of shift patterns that best fit around your family. Let us know what hours you are looking for and we will do our best to accommodate you
• A career development pathway and support with qualifications – linked with increases in salary
• A comprehensive and supportive induction programme to ensure confidence and competence

Avery #OneFamily Well-being Programme

• Blue Light Card - Employee discounts scheme for a wide range of retailers, restaurants and days out
• Daily staff celebrations
• Staff well-being committees
• Mental health first aiders for staff
• Apprenticeship programme
• Managing Director award and Avery Awards

To join us as Head Housekeeper, it is essential that you have experience of cleaning and managing laundry in a public setting and that you have knowledge of Health and Safety, particularly Moving and Handling techniques, Fire Safety and COSHH assessments. You will be a naturally caring character that always puts people first, shows kindness, warmth, compassion and respect at all times, and loves to embrace life to make it meaningful for yourself and those around you.

You love working as part of a team and being supportive to your colleagues as well as your residents and their families. Most importantly, you’ll feel proud to be the Head Housekeeper of the home. We are so proud of our teams, and we will help you feel proud of the work you do too by sharing successes and welcoming you into our #OneFamily.

Our ambition is simple. Together, by demonstrating our caring natures, supporting each other and being proud of what we do, we aim to create smiles every day.

Our structure at Avery Healthcare is unique to other care settings. There is no big hierarchy or difficulties in speaking to management. You will find the Avery business leaders in the homes at the forefront of care, and fully accessible at all times. We truly are proud of who we are, and we act as #OneFamily. If you’d like a career in care and would like to be an important part of our #OneFamily, apply today.

This Post will Require

Enhanced DBS Disclosure check, the cost of which will be met by Avery Healthcare.
Proof of eligibility to work in the UK.

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Key Responsibilities The following are the core responsibilities of the salaried GP. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: The delivery of highly effective medical care to the entitled population The provision of services commensurate with the GMS contract Generic prescribing adhering to local and national guidance Effective management of long-term conditions Provide appropriate preventative health care and advice within the context of primary health care. Processing of administration in a timely manner, including referrals, repeat prescription requests, EPS, reviewing patient letters/discharges and other associated administrative tasks and respond to queries in an appropriate time frame. Undertake on call/duty doctor roles Undertake Allied Healthcare Team supervision role providing guidance, support and prescribing support to aid development and ensure safety On a rotational basis, undertake appointments in extended contracted hours Maintain accurate clinical records in conjunction with good practice, policy and guidance Working collaboratively, accepting an equal share of the practice workload Adhere to best practice recommended through clinical guidelines and the audit process Contribute to the successful implementation of continuous improvement and quality initiatives within the practice Accept delegated responsibility for a specific area (or areas) Attend and contribute effectively to practice meetings as required Contribute effective to the development and maintenance of the practice including; clinical governance, training, financial management and HR Ensure compliance with the appraisal process Prepare and complete the revalidation process Commit to self-learning and instil an ethos of continuing professional development across the practice team Support the training of medical students from all clinical disciplines Support the partners in achieving the strategic aims of the practice, making recommendations to enhance income and reduce expenditure Review and adhere to practice protocols and policies at all times Encourage collaborative working, liaising with all staff regularly, promoting a culture of continuous improvement at all times In addition to the primary responsibilities, the salaried GP may be requested to: a. Participate in practice audits as requested by the audit lead b. Participate in local initiatives to enhance service delivery and patient care c. Participate in the review of significant and near-miss events applying a structured approach i.e. root cause analysis (RCA) Communication Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment. Communicate with, and support patients sensitively and empathetically Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating. Anticipate barriers to communication and take action to improve communication. Maintain effective communication within the practice environment and with external stakeholders. Attend and contribute to practice and primary care team meetings. Delivering a quality service Recognise and work within own competence and professional code of conduct as regulated by the GMC. Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, practice policies and procedures Prioritise, organise and manage own workload in a manner that maintains and promotes quality. Deliver care according to current guidance, NICE guidelines and evidence-based care. Assess effectiveness of care delivery through self and peer review, benchmarking and formal evaluation. Initiate and participate in the maintenance of quality governance systems and processes across the organisation and its activities. In partnership with other clinical teams, collaborate on improving the quality of health care responding to local and national policies and initiatives as appropriate. Evaluate patients response to health care provision and the effectiveness of care. Support and participate in shared learning across the practice and wider organisation. Actively participate in the practice significant event procedures. Ensure learning and actions from significant event reviews are implemented and reviewed. Assess the impact of policy implementation on care delivery. Understand and apply legal issues that support the identification of vulnerable and abused adults, and be aware of statutory vulnerable patients health procedures and local guidance. Leadership personal and people development Take responsibility for own learning and performance including participating in clinical supervision and acting as a positive role mode. Actively promote the workplace as a learning environment, encouraging everyone to learn from each other and from external good practice. Support and contribute to the teaching of nursing staff/ medical students/ GP registrars and administration staff as appropriate. Critically evaluate and review innovations and developments that are relevant to the area of work. Enlist support and influence stakeholders and decision-makers in order to bring about new developments in the provision of services. Take a lead role in planning and implementing changes within the area of care and responsibility. Contribute to the development of local guidelines, protocols and standards. Be engaged with the practice in-house appraisal process and take responsibility for his/her own revalidation. Maintains currency with mandatory training as per Practice policy to ensure compliance with CQC standards. Team working Understand own role and scope and identify how this may develop over time. Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working. Create clear referral mechanisms to meet patient need. Prioritise own workload and ensure effective time-management strategies are in place. Work effectively with others to clearly define values, direction and policies impacting upon care delivery. Work in collaboration with other health care professionals supporting patients as part of our extended multidisciplinary team including initiating onward referral where required utilising services of secondary care and primary care colleagues. Managing information Use technology and appropriate software as an aid to management in planning, implementation and monitoring of care, presenting and communicating information. Review and process data using appropriate IT tools in order to ensure easy and accurate information retrieval for monitoring and audit processes. Manage information searches using the Internet and local library databases. Collate, analyse and present clinical data and information to the Practice. Learning and development Disseminate learning and information gained to other team members in order to share good practice and inform others about current and future developments (e.g. courses and conferences). Assess own learning needs and undertake learning as appropriate. Equality and diversity Identify patterns of discrimination and take action to overcome this and promote diversity and equality of opportunity. Enable others to promote equality and diversity in a non-discriminatory culture. Support people who need assistance in exercising their rights. Monitor and evaluate adherence to local chaperoning policies. Act as a role model in the observance of equality and diversity good practice. Accept the rights of individuals to choose their care providers participate in care and refuse care. THE ABOVE LIST OF RESPONSIBILITES IS NOT EXHAUSTIVE AND MAY BE SUBJECT TO CHANGE AFTER DISCUSSION WITH MANAGER WHERE APPROPRIATE. WORKING CONDITIONS The post holder will be required to use VDU frequently, for prolonged periods of time.

Please see the attached job description and person specification for full details of the duties and responsibilities of the role.

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Job Description PHYSICIANS ASSOCIATE SCOPE OF THE JOB The post holders main responsibility will be to work collaboratively with other members of the Primary Care Team within the practice policies and procedures, providing medical care as an integral part of the multidisciplinary team. Working with a dedicated supervisor, you will also be able to work independently with appropriate support. This is a new post in the practice and will develop depending on the post holder and the needs of the practice. Initially the post holder will be linked to the visiting team at the practice and the GPs within it while visiting and providing more routine surgeries. Main Responsibilities: Participate in all treatment and preventative healthcare services in the Practice as delegated and agreed by the supervising GP(s) Provide direct clinical care to patients using established guidelines. Provide routine and unscheduled care (UC) for patients at the Practice within scope of practice To undertake triage as part of the UC team To undertake Unscheduled Care clinics To undertake home visits as part of the visiting team Assess, diagnose, plan, implement and evaluate treatment/interventions and care for patients presenting with an undifferentiated diagnosis Clinically examine and assess patient needs from a physiological and psychological perspective, and plan clinical care accordingly, explaining medical problems during surgery consultation and home visits Assess, diagnosis, plan, implement and evaluate interventions/treatments for patients with complex needs Diagnose and manage both acute and chronic conditions, integrating both drug- and non-drug-based treatment methods into a management plan Recommend and explain appropriate diagnostic tests and treatment Initiate and interpret tests and investigations as appropriate Work with patients in order to support compliance with and adherence to prescribed treatments Provide information and advice on prescribed or over-the-counter medication on medication regimens, side-effects and interactions Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care Support patients to adopt health promotion strategies that promote healthy lifestyles, and apply principles of self-care Assess, identify and refer patients presenting with mental health needs in accordance with the NSF for Mental Health To collaborate with other members of the Primary Health Care Team including doctors, nurses, pharmacists accepting referrals and referring to them for specialist care Direct referral to and liaison with consultants and other professional agencies To record accurate data in the patient records to an agreed standard To ensure a high standard of clinical practice is maintained by ensuring care is based on current best practice, embarking upon further training if required and continuing to update clinical knowledge DELIVERING A QUALITY SERVICE Recognise and work within own competence and professional code of conduct Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures To be aware of data protection issues particularly within a GP surgery Use technology and appropriate software as an aid to management in planning, implementation and monitoring of care, presenting and communicating information Review and process data using accurate Read codes in order to ensure easy and accurate information retrieval for monitoring and audit processes Prioritise, organise and manage own workload in a manner that maintains and promotes quality Deliver care according to NSF, NICE guidelines and evidence-based care Assess effectiveness of care delivery through self and peer review, benchmarking and formal evaluation Keep up to date with current evidence based practice Participate in research and utilise the audit cycle as a means of evaluating the quality of the work of self and the team, implementing improvements where required In partnership with other clinical teams, collaborate on improving the quality of health care responding to local and national policies and initiatives as appropriate Support and participate in shared learning across the practice and wider organisation Assist in the development and implementation of policies and procedures Understand and apply legal issues that support the identification of vulnerable and abused children and adults, and be aware of statutory child/vulnerable patients health procedures and local guidance To participate in professional development review annually. Personal development will be encouraged and supported by the practice. It is the individuals responsibility to remain up to date with recent developments. Training requirements will be monitored by yearly appraisal and will be in accordance with practice requirements To attend and participate in Significant Event Audits To attend the UC planning meetings as required To work within the professional practice and scope of professional conduct, H&S at work Act 1974, Data Protection Act 1984 and Access to Health Records 1990 Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health & safety The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include: Using personal security systems within the workplace according to practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Actively reporting of health and safety hazards and infection hazards immediately when recognised Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role Undertaking periodic infection control training (minimum annually) Reporting potential risks identified Equality and diversity The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/professional development The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Undertake 50 hours of continuing medical education (CPD) every year. A Minimum of 25 hours must be in accredited direct learning programmes Take the UK PA National Re-certification Examination every six years, as required for Physician Associates Regularly reflect on own practice (and keep record of learning encounters) in order to identify learning needs and encourage self-directed lifelong learning and continued professional development Quality The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Communication The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognise peoples needs for alternative methods of communication and respond accordingly Contribution to the implementation of services: The post-holder will: Apply practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate

For more information regarding the main responsibilities and requirements essential for this role please refer to the supporting documents heading and review the job description and person specification which will outline the duties of the role including a proposed job plan. Mersey and West Lancashire Teaching Hospitals NHS Trust A £338 million (PFI) investment has re-built and modernised both Whiston and St Helens Hospitals, resulting in modern state of the art health care facilities for the treatment and care of patients. St Helens Hospital was completed in 2008 and Whiston Hospital in 2010. The hospitals include 887 inpatient beds with state-of-the-art CT and MRI facilities existing on both hospital sites. CT and MRI scanners at St Helens have also recently been upgraded including installation of a high field 3 Tesla MRI scanner. The DEXA scanner is also located at St Helens Hospital. The Trust delivers acute hospital care, intermediate care, community, and primary care services to a population of over 600,000 people with a combined workforce of around 9000 dedicated and skilled staff from 17 locations including Whiston, Southport & Formby, St Helens, Ormskirk, and Newton hospitals. The Trust provides regional services for burns, plastic surgery, and spinal injuries to more than 4 million people across Mersey and West Lancashire, Cheshire, the Isle of Man and North Wales. As a Trust, our aim is to provide a high-quality service to all patients. We strive to meet the best standards for professional care whilst being sensitive and responsive to the needs of individual patients. Our valued workforce is recognised for their unique skills and talents with our teams of experts winning national awards on a regular basis. Whiston Hospital Whiston Hospital a busy teaching hospital which provides a comprehensive range of acute Medical and Surgical Services, Emergency Services, Maternity Services, Paediatrics and Medicine for Older People. The Regional Burns and Plastic Surgery Units are also based on this site. There is a Critical Care Unit consisting of ICU, HDU, CCU and an onsite Cardiac Catheter Laboratory. The stroke consultants deliver 24/7 thrombolysis to eligible patients presenting with acute stroke. There is a 30-bed Stroke Unit which accommodates both acute stroke patients and those with rehabilitation needs. St Helens Hospital St Helens Hospital is an Ambulatory Care Centre providing Intermediate Care and Day Surgery. Rheumatology, Dermatology and Diabetes services are based on this site and within easy reach of other acute specialties at Whiston Hospital. Southport Hospital Southport Hospital is a General Hospital that includes adults accident and emergency services, intensive care, and a range of medical and surgical specialities. There is also an outpatients service. The North West Regional Spinal Injuries Centre at Southport hospital provides specialist care for spinal patients from across the North West, North Wales, and the Isle of Man. The hospital, which replaced the Southport General Infirmary and the Southport Promenade Hospital, opened in September 1988. Ormskirk Hospital Ormskirk Hospital is a General Hospital and provides womens and childrens services, including accident and emergency services, surgery, and maternity care. The hospital provides these services for patients living across West Lancashire, Southport, and Formby. Life in Merseyside and West Lancashire Merseyside, which includes the great city of Liverpool, is within easy reach of North Wales, the Lake District and the Peak District and provides an interesting mix of rural and urban life. Liverpool is a vibrant, music city which has undergone a renaissance in recent years and has recently been named European City of Culture. High quality schools are available in and around Merseyside and West Lancashire. The area has many sports facilities including championship golf courses, several sailing clubs and one of the finest windsurfing venues in Britain. People from Merseyside and West Lancashire are renowned for their friendliness and quick-witted humour and the region sports two of the finest football teams in the Premier League. The town of St Helens is renowned for its glassworks and rugby. The district has a population of around 340,000 and is of mixed residential, industrial, and rural character. It is situated on the edge of Merseyside, between the open countryside of Cheshire to the south and Lancashire to the north. Southport is a seaside town and has a population of around 90,000. Southport lies on the Irish Sea Coast and is fringed to the north by the Ribble estuary. Town attractions include Southport Pier, the second longest seaside pleasure pier in the British Isles and Lord Street, an elegant tree-lined shopping street. Southport today is still one of the most popular seaside resorts in the UK and hosts various events including an annual air show on and over the beach, the largest independent flower show in the UK and the British Musical Fireworks Championship. Ormskirk is an historic Market town surrounded by beautiful countryside, reserves, and wildlife. Ormskirk has quaint village streets, winning restaurants and farm shops and is also home to the award-winning Edgehill University. Distance to Liverpool City Centre: From Whiston Hospital 13.3 miles From St Helens Hospital 15 miles From Southport Hospital 19.9 miles From Ormskirk Hospital 18.1 miles Distance to Manchester City Centre: From Whiston Hospital - 26.6 miles From St Helens Hospital 27.7 miles From Southport Hospital 42.4 miles From Ormskirk Hospital 35.4 miles

Job Summary: We are a friendly GP practice in Hersham seeking a dedicated Practice Nurse to join our healthcare team. As a Practice Nurse, you will play a vital role in providing high-quality patient care . Your knowledge of anatomy and patient care skills will contribute to the overall well-being of our patients. Duties: Perform routine nursing duties, including taking vital signs, administering medications, and dressing wounds Cervical Screening Immunisations baby Immunisations Annual patient checks for chronic diseases Educate patients on health conditions, treatment plans, and preventive measures Maintain accurate patient records and documentation Collaborate with other healthcare professionals to ensure comprehensive patient care Monitor and manage patient symptoms and progress Provide support and guidance to patients and their families Adhere to all healthcare regulations and protocols Qualifications: - Valid nursing license in [state/region] - Proven experience as a Practice Nurse or similar role - Strong knowledge of anatomy and medical terminology - Excellent patient care skills - Ability to multitask and prioritize responsibilities - Effective communication and interpersonal skills - Attention to detail and accuracy in documentation You will be expected to take part in Infection control audits, Emergency drug audits, cervical screening audits and re-calls We offer flexable working hours , and opportunities for professional growth within our healthcare organisation. Join our team of dedicated healthcare professionals and make a difference in the lives of our patients. Job Types: Full-time, Part-time Expected hours: 25 hrs pw

Generic responsibilities All staff at Clayton Medical Centre have a duty to conform to the following: Equality, Diversity and Inclusion A good attitude and positive action towards Equality Diversity & Inclusion (ED&I) creates an environment where all individuals can achieve their full potential. Creating such an environment is important for three reasons it improves operational effectiveness; it is morally the right thing to do, and it is required by law. Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect. Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued, and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that they treat our patients and their colleagues with dignity and respect. Safety, Health, Environment and Fire (SHEF) This organisation is committed to supporting and promoting opportunities for staff to maintain their health, wellbeing and safety. The post holder is to manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients and monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines. All personnel have a duty to take reasonable care of health and safety at work for themselves, their team and others and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the: Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 Coronavirus Act 2020 Other statutory legislation which may be brought to the post holders attention. Confidentiality The organisation is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality. It is essential that, if the legal requirements are to be met and the trust of our patients is to be retained, all staff must protect patient information and provide a confidential service. Quality and Continuous Improvement (QCI) To preserve and improve the quality of this organisations outputs, all personnel are required to think not only of what they do but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the organisation to look for opportunities to improve quality and share good practice and to discuss, highlight and work with the team to create opportunities to improve patient care. Clayton Medical Centre continually strives to improve work processes which deliver healthcare with improved results across all areas of our service provision. We promote a culture of continuous improvement where everyone counts, and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care. Staff should interpret national strategies and policies into local implementation strategies that are aligned to the values and culture of general practice. All staff are to contribute to investigations and root cause analyses whilst participating in serious incident investigations and multidisciplinary case reviews. Induction At Clayton Medical Centre, you will be required to complete the induction programme and the practice management team will support you throughout the process. Learning and development The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude and competences to perform their role. All staff will be required to partake in, and complete mandatory training as directed by the management team. It is an expectation for this post holder to assess their own learning needs and undertake learning as appropriate The post holder will, where appropriate and requested to do so by a line manager, undertake mentorship for team members and disseminate learning and information gained to other team members to share good practice and inform others about current and future developments (e.g., courses and conferences). The post holder will provide an educational role to patients, carers, families and colleagues in an environment that facilitates learning. Collaborative working All staff are to recognise the significance of collaborative working and understand their own role and scope and identify how this may develop over time. Staff are to prioritise their own workload and ensure effective time-management strategies are embedded within the culture of the team. Teamwork is essential in multidisciplinary environments and the post holder is to work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working and work effectively with others to clearly define values, direction and policies impacting upon care delivery Effective communication is essential, and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner. All staff, if directed to do so should delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence. Plans and outcomes by which to measure success should be agreed. Managing information All staff should use technology and appropriate software as an aid to management in the planning, implementation and monitoring of care and presenting and communicating information. Data should be reviewed and processed using accurate SNOMED/read codes to ensure easy and accurate information retrieval for monitoring and audit processes. Service delivery Staff will be given detailed information during the induction process regarding policy and procedure. The post holder must adhere to the information contained within the organisations policies and regional directives, ensuring protocols are always adhered to. Security The security of the organisation is the responsibility of all personnel. The post holder must ensure they always remain vigilant and report any suspicious activity immediately to their line manager. Under no circumstances are staff to share the codes for the door locks with anyone and are to ensure that restricted areas remain effectively secured. Likewise, password controls are to be maintained and are not to be shared. Professional conduct All staff are required to dress appropriately for their role. Leave All personnel are entitled to take leave and are encourage to spread this throughout the year. Leave cannot be carried over. Primary key responsibilities The following are the core responsibilities of the Receptionist. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels: a.Maintain and monitor the practice appointment system b.Process personal, telephone and e-requests for appointments c.Answer incoming phone calls, transferring calls or dealing with the callers request appropriately, recording the contact in the patient record d.Signpost patients to the correct service e.Initiating contact with and responding to, requests from patients, team members and external agencies f.Clinically code data on EMIS. g.Photocopy documentation as required h.Ensure new and temporary registrations and relevant patient information is passed to the registrations administrator as required i.Input data into patients healthcare records as necessary j.Direct requests for information, i.e., SAR, insurance/solicitors letters and DVLA forms to the administrative team k.Manage all queries as necessary in an efficient manner l.Carry out system searches as requested m.Maintain a clean, tidy, effective working area at all times n.Monitor and maintain the reception area and notice boards o.Support all clinical staff with general tasks as requested Secondary responsibilities In addition to the primary responsibilities, the Receptionist may be requested to: a.Partake in audit as directed by the management team b.Support administrative staff, providing cover during staff absences c.Action incoming and outgoing emails and correspondence as necessary d.Scan patient related documentation and attach scanned documents to patients healthcare records e.Complete opening and closing procedures in accordance with the duty rota f.As required support the Prescription Administrator in the management of repeat prescriptions, ensuring they are handed over for processing accurately and efficiently g.Participate in the receptionist rota to maintain appropriate cover h.Support the Reception Supervisor in producing and maintaining the duty rota i.Support the practice manager with all Patient Participation Group related matters j.Support the health promotion lead and display promotional material on the allocated noticed boards and in the waiting room

Please see attached candidate information pack for full job details of roles and responsibilities and person specification.