Total 9,448 Full-time job vacancies in Bukit Bintang, Kuala Lumpur

Headquartered in Kuala Lumpur, Malaysia, AAA Greencell International Group is the pioneer in advocating Cell Medicine to the public and it has done so for the past 10 years. Under the founder, Prof Carl Zhang’s leadership, the company offers sophisticated products to improve cellular health and wellness, which includes Health & Wellness devices, Food Supplements, Skin Care and Home Care products. In 10 years, we have reached more than 10 countries and currently have office set up in countries like Singapore, Indonesia and Thailand to better serve our distributors and customers.

Currently, our growing company is seeking to hire a Customer Service Executive who will be responsible for the following:

Responsibilities:

• Collaborate with Operation Director and HR Manager in setting and driving organizational vision, operations strategy, and hiring levels

• Resolve customer complaints brought to your attention

• Create policies, procedures and oversee the customer service processes

• Conducting surveys and writing reports based on customer feedback on products and services

• Ensure compliance are met along with the business regulations, and take appropriate action when necessary

• Analyze internal operations and identify areas for process enhancement

• Answering client correspondences through email, social media and via telecommunication

• Relaying extensive product information to customers

• Managing orders, stocks and ensuring their prompt delivery

• Rerouting customer request or calls to the relevant PIC or departments when advanced solutions are needed

• Create filing system for customer records, including contact information, purchases and billings.

• Build and maintain trusting relationships with key customers, clients, partners, and stakeholders

Requirements:

• One or more years of experience in executive leadership roles

• Excellent leadership skills, with steadfast resolve and personal integrity • Knowledge of CRM systems would be an advantage

• Good interpersonal, written and oral communication skills

• Able to lead the team to promote excellent customer service

• Ability to diagnose problems quickly and foresee potential issues

• Creating policies and procedures on customer service process

• Possess excellent product knowledge to enhance customer support

• Conduct quality assurance surveys with customers and provide feedback

• International business experience

AAA Greencell International Group 總部位於馬來西亞吉隆坡，是向大眾倡議細胞醫學的先驅，過去 10 年來一直如此。在創辦人 Carl 張教授的領導下，該公司提供改善細胞健康和保健的先進產品，其中包括保健設備、食品補充劑、皮膚護理和家庭護理產品。 10年來，我們的業務已涵蓋10多個國家，目前在新加坡、印尼、泰國等國家設立了辦事處，以便更好地服務我們的經銷商和客戶。

目前，我們不斷發展的公司正在尋求聘請一名客戶服務主管，他將負責以下工作：

職責：

• 與營運總監和人力資源經理合作，制定和推動組織願景、營運策略和招募水平

• 解決引起您注意的客戶投訴

• 制定政策、程序並監督客戶服務流程

• 根據客戶對產品和服務的回饋進行調查並撰寫報告

• 確保合規性符合業務法規，並在必要時採取適當的行動

• 分析內部營運並確定流程改善的領域

• 透過電子郵件、社群媒體和電信回覆客戶信件

• 向客戶傳遞廣泛的產品訊息

• 管理訂單、庫存並確保及時交貨

• 當需要高階解決方案時，重新路由客戶請求或致電相關 PIC 或部門

• 建立客戶記錄歸檔系統，包括聯絡資訊、購買和帳單。

• 與主要客戶、客戶、合作夥伴和利害關係人建立並維持信任關係

要求：

• 一年或多年擔任行政領導職務的經驗

• 優秀的領導能力、堅定的決心和個人誠信 • 了解 CRM 系統將是一個優勢

• 良好的人際溝通、書面和口頭溝通技巧

• 能夠帶領團隊推廣卓越的客戶服務

• 能夠快速診斷問題並預見潛在問題

• 制定客戶服務流程的政策和程序

• 擁有優秀的產品知識以增強客戶支援

• 與客戶進行品質保證調查並提供回饋

• 國際商業經驗

Responsibilities:

• To assist the Project Manager to monitor and supervise the construction works at the project site, to ensure it meets the requirements in term of cost, quality and time.
• To review construction drawings and carry out valued engineering.
• To co-ordinate with Authorities, Consultants and Sub-contractors.
• To prepare daily site reports and correspondence.
• To do site inspection to check on quality of works/progress of works/ defect inspection.
• To attend project site meeting to ensure project schedule is adhered to, problem and defects are attended to.

Requirements :

• Candidates must possess Degree/ Diploma in Building or Civil Engineering.
• Minimum 1-2 year working experience.
• Able to plan and lead sub-contractors on day-to day operation.
• Strong communication skills.
• Must be a team player, able to work hard and independently.

Perks & Benefits

• Commission and bonus
• Casual dress code

Responsibilities:

• To assist the Project Manager to monitor and supervise the construction works at the project site, to ensure it meets the requirements in term of cost, quality and time.
• To review construction drawings and carry out valued engineering.
• To co-ordinate with Authorities, Consultants and Sub-contractors.
• To prepare daily site reports and correspondence.
• To do site inspection to check on quality of works/progress of works/ defect inspection.
• To attend project site meeting to ensure project schedule is adhered to, problem and defects are attended to.

Requirements :

• Candidates must possess Degree/ Diploma in Building or Civil Engineering.
• Minimum 1-2 year working experience.
• Able to plan and lead sub-contractors on day-to day operation.
• Strong communication skills.
• Must be a team player, able to work hard and independently.

Perks & Benefits

• Commission and bonus
• Casual dress code

Responsibilities:

• To assist the Project Manager to monitor and supervise the construction works at the project site, to ensure it meets the requirements in term of cost, quality and time.
• To review construction drawings and carry out valued engineering.
• To co-ordinate with Authorities, Consultants and Sub-contractors.
• To prepare daily site reports and correspondence.
• To do site inspection to check on quality of works/progress of works/ defect inspection.
• To attend project site meeting to ensure project schedule is adhered to, problem and defects are attended to.

Requirements :

• Candidates must possess Degree/ Diploma in Building or Civil Engineering.
• Minimum 1-2 year working experience.
• Able to plan and lead sub-contractors on day-to day operation.
• Strong communication skills.
• Must be a team player, able to work hard and independently.

Perks & Benefits

• Commission and bonus
• Casual dress code

Job Highlights 

• High opportunities for promotion
• Entitle up to RM600 once pass internal exam
• Entitle every year get RM100 as your loyalty

Job Opportunity

• IOI City Mall
• SkyAvenue, Genting Highlands
  (Employees who work at SkyAvenue will have additional allowance of RM500, exclude accommodation and transportation)
  Remark: Staff who stay at Genting Highlands will be provided accommodation.

Job Description

• To perform retail sales at OWNDAYS' Shops
• To be responsible for the daily shop operations
• Provide excellent customer service to all customers
• To dispense and fit spectacles and edge lenses working from the prescriptions
• Handle daily shop cleanliness, shop operations, retail sales, inventory controls
• OWNDAYS will provide all training. In short period of time, you will be confident in the new skill

Qualification

• Malaysian Only
• Candidates must at least possess SPM certificate
• Must be willing to work on weekend and public holiday
• Experience in retail industry is preferred
• Candidates with good interpersonal communication skill preferred
• Responsible, hard-working and punctual
• Ability to work well under pressure
• Please send the resume and also attach your photo

Given 6 days off a month (4 weekdays + 2 weekends)

Working hours: 9 hours including 1 hour break

Shift work detail (Will be scheduled by Shop Manager)

A: 10am - 7pm

B: 12pm - 9pm

C: 1pm - 10pm

D: 1.30pm - 10.30pm (Aeon Tebrau City Only)

OT *1.5 ( Able to work Over time if needed )

- Annual Leave 10 days +1 day in every year complete full service 1 year up to 20 days. 

- AWS at least 1 months when complete one year service.

- Complimentary Spectacle each year for full time staff.

We do offer the basic salary during probation is RM2,500

*Shop Manager will be by election system regard of any level of employee.

Welcome to JOIN us!

Perks & Benefits

• Annual leave
• Medical claim
• Annual Wage Supplement (AWS)
• Monthly Loyalty Allowance - For those who work 1 year & above
• Monthly Internal Test Allowance

Job Highlights 

• High opportunities for promotion
• Entitle up to RM600 once pass internal exam
• Entitle every year get RM100 as your loyalty

Job Opportunity

• SkyAvenue, Genting Highlands
  (Employees who work at SkyAvenue will have additional allowance of RM800, exclude accommodation and transportation)
  Remark: Staff who stay at Genting Highlands will be provided accommodation.
• IOI City Mall

Job Description

• To perform retail sales at OWNDAYS' Shops
• To be responsible for the daily shop operations
• To provide customers with professional advice
• To perform Refraction on customers
• To dispense and fit spectacles and edge lenses working from the prescriptions
• Handle daily shop cleanliness, shop operations, retail sales, inventory controls

OWNDAYS will provide all training. In short period of time, you will be confident in the new skill
 
Qualification

• Malaysian Only

• Candidate must at least be registered with Malaysia Optical Council (MOC) / Majlis Optik Malaysia (MOM)

• Must be willing to work on weekend and public holiday
• Candidates with good interpersonal communication skill preferred
• Responsible, hard-working and punctual
• Ability to work well under pressure
• Please send the resume and also attach your photo
   
  Given 6 days off a month (4 weekdays+ 2 weekends)

Working hours: 9 hours including 1 hour break

Shift work detail (Will be scheduled by Shop Manager)

A: 10am - 7pm

B: 12pm - 9pm

C: 1pm - 10pm

D: 1.30pm - 10.30pm (Aeon Tebrau City)

OT *1.5 ( Able to work Over time if needed )

Optician - We do offer the basic salary during probation is RM4,000

*Shop Manager will be by election system regards of any level of employee

- Annual Leave 10 days +1 day in every year complete full service 1 year up to 20 days. 

- AWS at least 1 months when complete one year service.

- Complimentary Spectacle each year for full time staff.

Welcome to JOIN us!

Perks & Benefits

• Annual leave
• Medical claim
• Annual Wage Supplement (AWS)
• Monthly Loyalty Allowance - For those who work 1 year & above
• Monthly Internal Test Allowance

Job Highlights 

•  High opportunities for promotion
• Entitle up to RM600 once pass internal exam
• Entitle every year get RM100 as your loyalty
   

Job Description

• To perform retail sales at OWNDAYS' Shops
• To be responsible for the daily shop operations
• To provide customers with professional advice
• To perform Refraction on customers
• To dispense and fit spectacles and edge lenses working from the prescriptions
• Handle daily shop cleanliness, shop operations, retail sales, inventory controls
• OWNDAYS will provide all training. In short period of time, you will be confident in the new skill

Qualification

• Malaysian Only
• Candidate must at least be registered with Malaysia Optical Council (MOC) / Majlis Optik Malaysia (MOM)
• Must be willing to work on weekend and public holiday
• Candidates with good interpersonal communication skill preferred
• Responsible, hard-working and punctual
• Ability to work well under pressure
• Please send the resume and also attach your photo

Given 6 days off a month (4 weekdays+ 2 weekends)

Working hours: 9 hours including 1 hour break

Shift work detail (Will be scheduled by Shop Manager)

A: 10am - 7pm

B: 12pm - 9pm

C: 1pm - 10pm

D: 1.30pm - 10.30pm

OT *1.5 ( Able to work Over time if needed )

Optician - We do offer the basic salary during probation is RM4,000

Optometrist - We do offer the basic salary during probation is RM4,500

*Shop Manager will be by election system regards of any level of employee

Job Opportunity

• SkyAvenue, Genting Highlands
  (Employees who work at SkyAvenue will have additional allowance of RM500, exclude accommodation and transportation)

Remark: Staff who stay at Genting Highlands will be provided accommodation.

• The Exchange TRX
• IOI City Mall
• Aeon Tebrau City (JB)
  
  

Welcome to JOIN us!

Perks & Benefits

• Annual leave
• Medical claim
• Annual Wage Supplement (AWS)

Objective - About the job

Take the Leadership for Learning and Development activities in the Store to develop highly performing, knowledgeable people. Ensure all competence development initiatives grow our business and support the sustaining of long- term profitability, always considering the impact on our retail staff, and ultimately leading to customer satisfaction.

Primary Job Responsibilities

• Facilitate and coordinate the on boarding program for new retail staff is carried out as well as a well-functioning buddy system.
• Support and continuously update to retail staff on the brand SOP and product Knowledge provided by principal’s trainer.
• Develop and maintain the store’s yearly training plan and individual schedules, signups and evaluation of Return of Investment.
• Maintain training module database and produce reports as necessary.
• Actively contribute to ensure our retail staff have the right competence level (product knowledge, customer service knowledge, selling skills and etc) within their job.
• Take the lead in the store to build training programs that are aligned to the need of business as well as adapted to the staff way of learning for today and tomorrow needs.
• Support all managers in the store in the learning & development process by being the expert on learning & development of staffs and managers; pro-actively lead the learning & development process.

Job Requirements

• Diploma / Degree in Business / Sales / Marketing studies
• Minimum 3 years of relevant working experience, retail preferred.
• Ability to communicate across organisation with effective influencing skills.
• Excellent presentation and facilitation skills.
• Strong training planning and organizing skills
• Strong in Microsoft Office (Excel, Power point, Word) 

Perks & Benefits

• Employee equity
• Central location
• Casual dress code
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Reporting to Marketing Manager, the Marketing Executive will be responsible for:

• Working closely with the Marketing Manager on the planning and budgeting for the yearly marketing calendar of activities.
• Assisting an effective and creative marketing launch plan that is aligned with the overall brand vision and market positioning for the brand to achieve short and long-term brand marketing objectives.
• Executing and manage the marketing and sales promotion campaigns aligned with the approved launch plans to maximize sales and brand awareness.
• Accomplish marketing objectives by planning, developing & deploying content and advertisements for social media platform such as Facebook, Instagram, Youtube & other broad range of digital marketing channels.
• Analyze digital marketing analytics reports and share insights with the team to develop optimization plans.
• Working closely with Sales Team to ensure that product launches, promotions and other brand activities are effectively carried out with great impact on sales and brand objectives.

Who are we looking for?

• Diploma/Bachelor Degree in Marketing/Business Studies/Mass Communication from a recognized institution
• Minimum 2 years of relevant experience in executing A&P, Mass Communication and Marketing
• Preferable from FMCG background but not mandatory
• Candidate should be self-motivated, possesses positive attitude, meticulous, detail-oriented, able to work individually and also in a team
• Possess of skill in Canva, Adobe Illustrator/Photoshop is an advantage.
• Able to work under pressure, independently, and maintain confidentially at all times
• Ability to start immediately or with short notice period would be preferred

Perks & Benefits

• Employee equity
• Casual dress code
• Company trips
• Medical insurance
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities

Purpose:

Execute business strategy to achieve net sales, net margin, and inventory and SKU productivity for assigned category. Contribute relevant portions of annual and seasonal business plans on appropriate timelines 

Job Responsibilities:

• Manage inventory to category goals by maintaining buying controls and close out discount.
• Assist to build range assortment and merchandising by category and brands, give clear product direction and information to operation team.
• Through direction of the Store Manager, ensures successful implementation of programs, policies, routine and seasonal initiatives, and specific store needs.
• Generate monthly report and take action accordingly.
• Manage the sell-though report by meeting the Principle requirements.
• Manage all stores stock inventory report by SKU and take action accordingly.
• Manage each brands order by its performance and manage its inventory.
• Communicate the pricing strategies for the product if the sell-through below forecast.
• Manage each store inventory and optimum stock level for every brand.
• Identify the products that maximize profitability/productivity and present those to the General Manager.
• Manage product delivery by brands.
• Manage the process with effective communication and action steps in order to achieve margin, profitability, and inventory.
• Ability to work with and influence all levels of the organization.
• Manage seasonal markdown or pullback to ensure every store inventory is healthy.
• Manage all the Inventory related issue.
• Prior knowledge of retail or wholesale preferred 

Job Requirement: 

• Familiar with OTB.
• Good with Excel.
• Proficient skills in merchandising and inventory management.
• Ability to read and communicate effectively.
• Ability to communicate clearly and effectively through multiple lines of communication.
• Ability to quickly learn new systems (e.g. POS systems, web-portals, etc.).

Qualifications (Minimum required education and experience):

• College or University degree, preferred related field.
• Prior management and keyed experience preferred.

Perks & Benefits

• Employee equity
• Commission and bonus
• Company trips
• Medical insurance
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities

Responsibilities

• Achieve monthly set sales targets in E-Commerce Channel
• Manage day-to-day operational and tactical aspects of e-commerce which includes end-to-end testing and ensuring optimal user experience
• Responsible for developing a website that drives conversion and click rate
• Develop a deep understanding on customer journey to convert and retain customers
• Plan, execute and evaluate projects and launches
• Evaluate processes for efficiency opportunities and produce new initiatives for business needs
• Identify issues and recommend solutions for assigned programs/projects and policies and procedures
• Analyse online sales and site data to determine and understand customer engagement
• Monitors e-market place products, service offerings and pricing
• Provide weekly reports to management on business turnover
• Ensure compliance with all regulatory requirements relating to the Company, Website Laws, Commercial laws and other relevant laws in conjunction with the Company
• Work closely with Trade Marketing, Marketing and Sales Operations team to ensure sales and distribution are maximized to achieve
• Manage relationship with 3rd party agencies

Requirements:

• Degree in Business/ Marketing or equivalent
• Minimum 3 Year(s) of working experience in E-Commerce preferably in FMCG or colour cosmetics industry
• Experience managing e-commerce website or e-commerce launch
• Knowledge of e-commerce business models & how e-commerce, web, mobile, social, search and channels work together
• Possess knowledge in handling marketplace
• Possess excellent communication and interpersonal skills
• Possess strong data analysis skills, demonstrate analytical and multi-tasking capabilities
• Proven track record in digital project implementation

• Employee equity
• Commission and bonus
• Company trips
• Medical insurance
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities

Responsibilities

• Conceptualize and design promotional materials, including social media postings, online banners, print ads, brochures, infographics, branding materials
• Ability to interpret a creative brief within brand style guidelines and external requirement in focus and adapt campaign concepts and roll out all creative elements to that vision
• To ensure final artwork are delivered according to the given time frame
• To assist in carrying out other adhoc tasks as and when required 
• Be curious, brainstorm and bring creative ideas to the team
• Strong interest in and awareness of design trends, particularly in the retail beauty & personal care, photography, styling, promotional communications
• Able to work in a fast-paced agile environment, managing multiple tasks and projects simultaneously

Requirements

• Candidate must possess at least a Professional Certificate/Diploma/Degree in Arts/Design/Creative Multimedia/Multimedia Design or equivalent
• Previous work experience in advertising agencies or design studios is an added advantage.
• Minimum 2 years’ experience
• Able to come up with creative design ideas
• Possess knowledge in video editing is an added advantage
• Responsible, self-motivated and pays attention to details
• Knowledge in Adobe Photoshop, Adobe Illustrator, Adobe Premiere Pro and other similar software’s.
• Good attitude, a team player, able to multi-task and meet deadlines while producing quality work

• Employee equity
• Commission and bonus
• Company trips
• Medical insurance
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities

Responsibilities:

• Develop trust relationships with a portfolio of major clients.
• Acquire a thorough understanding of key customer needs and requirements.
• Expand the relationships by continuously proposing solutions that meet their objectives.
• Ensure the correct products and services are delivered to customers in a timely manner.
• Serve as the link of communication between key customers and internal teams.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Play an integral part in generating new sales that will turn into long-lasting relationships.
• Prepare regular progress reports and forecasts to internal and external stakeholders using key account metrics.

Requirements:

• Proven experience as key account position.
• Familarity in marketing/event and providing solutions based on market demand.
• Excellent communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
• Good organizational skills.
• Proficient in problem-solving and negotiation.
• Possess own transport.
• Possess at least a Bachelor's Degree in Marketing, Event or relevant field.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Regular team activities
• Personal development opportunities

Responsibilities:

• Develop trust relationships with a portfolio of major clients.
• Acquire a thorough understanding of key customer needs and requirements.
• Expand the relationships by continuously proposing solutions that meet their objectives.
• Ensure the correct products and services are delivered to customers in a timely manner.
• Serve as the link of communication between key customers and internal teams.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Play an integral part in generating new sales that will turn into long-lasting relationships.
• Prepare regular progress reports and forecasts to internal and external stakeholders using key account metrics.

Requirements:

• Proven experience as key account position.
• Familarity in marketing/event and providing solutions based on market demand.
• Excellent communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
• Good organizational skills.
• Proficient in problem-solving and negotiation.
• Possess own transport.
• Possess at least a Bachelor's Degree in Marketing, Event or relevant field.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Regular team activities
• Personal development opportunities