Total 1,102 Customer Service job vacancies in George Town

職責：

• 規劃和監控供應鏈營運。
• 確保有效利用場地、資產和通訊方式。
• 利用物流IT來優化流程。
• 根據可用性和要求招聘和協調物流人員（例如卡車司機）。
• 監控訂單並安排原材料和設備的庫存，以確保滿足需求。
• 與供應商、零售商、客戶等互動，以實現有利可圖的交易和相互滿意。
• 根據客戶要求管理和追蹤最終產品的運輸。
• 編制倉庫庫存、執行訂單等日誌和記錄。
• 為高階管理人員準備準確的報告。

要求：

• 作為物流協調員擁有豐富的經驗。
• 熟悉客戶服務將受到讚賞。
• 了解法律、法規和 ISO 要求。
• 能夠在很少的監督下工作並追蹤多個流程。
• 精通計算機，熟悉物流軟體 PELKON 的使用知識
• 優秀的組織協調能力。
• 優秀的溝通和人際交往能力。
• 至少擁有工商管理、供應鏈管理或相關領域的學士學位。

津貼和福利

• 津貼（旅費、交通費等）

Responsibilities:

• Plan and monitor supply chain operations.
• Ensure premises, assets and communication ways are used effectively.
• Utilize logistics IT to optimize procedures.
• Recruit and coordinate logistics staff (e.g. truck drivers) according to availabilities and requirements.
• Monitor orders and arrange stocking of raw materials and equipment to ensure they meet needs.
• Interact with suppliers, retailers, customers etc. to achieve profitable deals and mutual satisfaction.
• Manage and track the shipment of final products according to customer requirements.
• Compile logs and records of warehouse stock, executed orders etc.
• Prepare accurate reports for upper management.

 

Requirements:

• Proven experience as logistics coordinator.
• Familiarity in customer service will be appreciated.
• Knowledge of laws, regulations and ISO requirements.
• Able to work with little supervision and track multiple processes.
• Computer-savvy with a working knowledge of logistics software PELKON
• Excellent organizational and coordination abilities.
• Oustanding communication and interpersonal skills.
• Possess at least a Bachelor's Degree in Business Administration, Supply Chain Management or relevant field.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)

Responsibilities:

• • Conceive and develop efficient and intuitive marketing strategies.
  • Conduct market research and analysis to evaluate trends, brand awareness and competition ventures.
  • Initiate and control surveys to assess customer requirements and dedication.
  • Maintain relationships with vendors and clients to ensure collabouration in promotional activities.
  • Oversee progress of campaigns using various metrics and submit reports of performance.
  • Work with managers in preparing budgets and monitoring expenses.

 

Requirements:

• • Proven experience as marketing executive or similar role.
  • Thorough understanding of market research techniques, data analysis and statistics methods.
  • Good knowledge of strategic planning principles and marketing best practices.
  • Excel in MS Office and marketing analysis.
  • Outstanding communication and people skills.
  • Excellent organizational and time-management abilities.
  • Creativity and commercial awareness.
  • Possess at least a Bachelor's Degree in Marketing, Business Administration or relevant discipline.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)

Your Opportunity: As a qualified Physiotherapist working in Residential Aged Care, you will be joining a large and collaborative multidisciplinary team providing personalised treatments. You will be involved in a new innovative way of offering allied health services to our wonderful Clients. Our award winning (2023 Allied Health Award for Innovative Product Excellence) Plena Care Pathway has been designed to provide our therapists with an opportunity to tailor therapy programs for our residents, built from resident goals and priorities, and delivers evidence-based mobility and functional programs, care plan reviews, one-to-one therapy interventions and group based active aging services. Duties will include, but not limited to:

Provide comprehensive assessments and clinical recommendation to support consumer activities of daily living, mobility, and transfers, falls risk and prevention, equipment requirements, pressure area care and skin integrity management, arthritic joint management, and pain management.



Demonstrate flexibility and adaptability to the needs of Plena and the aged care facilities, and work within the scope of the Occupational Therapy profession.

There has never been a better time to join our Plena team and work towards some fantastic resident outcomes. Your Career with Plena: In addition to an awesome team environment and competitive salary based on experience (which is reviewed yearly), Plena Healthcare prides itself on a genuine work/life balance where flexibility is key! We aim to support and inspire our team to enrich the lives of our clients. We do this with a great group of people, and a tried and tested program, which is the best in the industry! And there are some other goodies along the way to make sure you're the happiest and best that you can be. Plena Perks: When joining our Plena Healthcare Community, you will also unlock a multitude of Plena Perks.

Industry leading Professional Development program equivalent to $5000 annually, comprising of a Professional Development allowance that you can choose how you spend, monthly profession specific training events, industry webinar updates, j and lunch and learn sessions.
Paid Induction and training
Social club and team connection
Health Kick - $$ to spend on your fitness and well-being
Recognition programs
Ongoing mentoring
Treasure Chest Fund - We like to spread joy. We'll give you money to spend on brightening the day of one of your clients.
$1000 Refer a friend bonus - Sharing is caring!

To join our inspiring team, you will need:

A bachelor's degree
Current AHPRA registration
Australian working rights
Willing to obtain NDIS workers screening and National Police Check

Who we are: Plena Healthcare is a national allied health provider to the Aged Care, Community and Disability industry, with over 20 years' experience. Our physiotherapists, occupational therapists, podiatrists, speech pathologists and dietitians are passionate about the care they provide to the clients who are at the centre of everything we do. We are a values-led organisation, we bring energy , act with integrity , nurture and care , we listen and connect . Our values demonstrate our commitment to our people, customers, and community, and define who we are, what we do, and how we do it. When we come together, we shine. We pride ourselves on being an equal opportunity employer, committed to supporting an inclusive & diverse workplace. We encourage and welcome applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, people of all ages, cultural identities, gender identities and expressions & LGBTIQA+ people." Please click here to apply.

Corporate Service Assistant (1 year Contract – Renewable)

Job Scope:

Administrative operation

· Managing the business trip arrangement.

· Managing Telcom contract and purchase of Telcom device.

· Managing contract renewal, ensuring rates/services with vendors are renewed timely and enforceable through contracts.

· Managing business card.

· Managing internal platforms.

· Updating materials, data entry and support the automation process within the CS team.

· Support in the coordination and preparation of ad hoc activities (CSR, communications activities, and company’s events.)

· To support front desk duties.

· Participate in other ad hoc projects / duties as and when required.

Requirements:

· Diploma in Business Administration or a general field.

· Positive working attitude and a strong sense of responsibility.

· Good organizational, time management, problem solving and interpersonal skills.

· Good in computer literacy and proficient in MS office, presentation software, spreadsheets, web-based collaboration, and document management platform.

· Good spoken and written communication skills (English).

· IT / Technical Savvy, prior experience in automating work processes; or possess basic knowledge in Microsoft Power Automate is a plus

· Meticulous and diligent.

Interested applicants are invited to email their detailed resume, qualifications, availability, current and expected salary to: recruitment@chugai-pharmabody.com

For more information regarding our Company, you may refer to our website at:
http://chugai-pharmabody.com/

We regret that only short-listed candidates will be notified.

Project Overview

MIT and Singapore are launching a new program: "Mens, Manus and Machina: How AI empowers people and the city in Singapore (M3S)." Humans have spent eons learning how to work effectively with each other as a species, but at the scale of human history, we are still neophytes to computation and automation. The main research questions we want to address are: 1) How will we design AI and robotics technologies and train humans to build the skills and habits necessary for success in an AI and robotics-heavy work environment?

The Senseable City Lab (SCL) and the Computer Science and Artificial Intelligence Lab (CSAIL) are looking for exceptional candidates to fill a postdoctoral position in soft robotics, to collaborate with professors Daniela Rus and Carlo Ratti, principal research scientist Fábio Duarte, and other researchers in Singapore and MIT to develop soft robots for manipulation operations, responsive systems to improve workers’ performance and well-being, building on bodies of work investigating human-machine interaction for cognitive tasks and for physical tasks.

We rely on our expertise in pneumatic actuation, tendon-driven actuation, and other soft robotics technologies. At NUS we are going to capitalize on the achievements in soft robot fabrication from the NRP projects on Soft & Hybrid Robotics (Raye Yeow, Cecilia Laschi). We will extend the research on soft robotics to the domain of wearable exoskeletons, by embedding sensors in the clothing of workers. For example, wearable soft robotic devices that include muscle, motion, and other vital signals can be used to detect natural motion during human movement and infer a person’s activities and intentions.

Job Description

Perform fundamental and applied research on soft robotics, with particular emphasis on design, fabrication, and control of soft robotic manipulators for complex manipulation tasks.

• Develop novel control strategies, algorithms, and sensory feedback systems to enable precise and adaptive manipulation.
• Collaborate with multidisciplinary teams to integrate mechanical, electrical, and software components into functional robotic systems.
• Conduct experimental validation and performance evaluation of developed soft robotic manipulators.
• Participate in the applied projects with lab’s industrial partners.
• Present research results at top international workshops and conferences, exhibits as well as internal project meetings.
• Write and co-author articles for publication in tier-1 interdisciplinary journals and top conferences.

Job Requirements

The successful candidates must hold a Ph.D. in computer science, mechanical engineering, robotics or a related field, and have experience in interactive systems and/or soft robotics. Ability of working in a multidisciplinary team environment, problem solving skills and high creativity are very welcome.

• Ph.D. in Robotics, Mechanical Engineering, Material Science, Electrical Engineering, or a related field.
• Extensive expertise in soft robotics, with a focus on manipulation and control.
• Strong background in mechatronics, robotics design, and hands-on experience with fabrication techniques.
• Proficiency in programming and experience with robotic control systems (e.g., ROS, MATLAB, Python).

Candidates must present a strong publication record, with a proven record of interdisciplinary research.

Advanced to strong verbal and written English skills are expected.

International scholars are welcome to apply.

If you want to find out more about the role, please write to senseable-applicants@mit.edu.

To apply, please visit our website at: http://smart.mit.edu/careers/career-opportunities.

Interested applicants are invited to send in their full CV/resume, cover letter and list of three references (to include reference names and contact information). We regret that only shortlisted candidates will be notified.

Project Overview

We are seeking one or more Postdoctoral Associates, Research Engineers, or Research Scientists in computer science or related fields to join a project on “Designing human-AI teams,” which is part of a five-year research program on "Mens, Manus and Machina—How AI Empowers People, Institutions and Cities in Singapore (M3S)."

Successful applicants for this position will have the opportunity to work on cutting-edge, interdisciplinary projects that aim to dramatically rethink how people and AI systems will work together in the future. To do this, the project seeks to build a strong scientific foundation for how AI can augment (as opposed to replace) humans, and how humans can take advantage of the increased usefulness of AI systems across many tasks.

We will start by combining techniques from computer science and the social sciences to create online taxonomies of tasks and design space maps of many ways humans and AI systems can work together. For example, we will experiment with using machine learning or other techniques to discover patterns in data such as process repositories.

Then, using these knowledge bases, we will develop AI tools to automatically generate promising ways of combining humans and AI systems to perform different tasks. In the long run, we believe these tools will help rapidly (a) identify use cases for new AI capabilities, (b) specify effective processes and task allocations to humans and computers in a given situation, and (c) identify innovative ways to combine people and AI to solve business and societal problems.

The T6 team is led by distinguished scholars, including Profs. Thomas Malone, Daniela Rus, and Abdullah Almaatouq from MIT; and Profs. Marcelo Ang and Bryan Low from the National University of Singapore; and will be assisted by Prof. Archan Misra from Singapore Management University.

Job Description

Successful candidates for this job will participate in one or more activities like the following:

• Developing semi-formal descriptions of activities and processes that can be performed by people and/or AI systems.
• Developing database and user interface tools for online knowledge bases of these activities and processes.
• Develop software applications that use these online knowledge bases to, for example:suggest innovative ways of combining humans and AI to solve various kinds of problems.
  specify detailed workflows, task assignments, and software modules to do this.
  
• Collaborate with the project team and other researchers to design, implement, and evaluate research projects.
• Perform other duties as needed.
• Publish research results in top-tier conferences and journals, and disseminate research findings through presentations and other means.
• Participate in the mentorship and training of graduate and undergraduate students at MIT and in Singapore.
• Assist in grant writing, project management, and other administrative duties related to research activities.

Job Requirements

• PhD in Computer Science or Engineering (including Artificial Intelligence, Machine Learning, and Human-Computer Interaction) or other related fields by the start of the appointment
• Excellent communication and collaboration skills.
• DESIRABLE:Strong publication record in top-tier conferences and journals.
  Familiarity with statistical data analysis tools and techniques
  

This role is primarily based in Singapore.

To apply, please visit our website at: https://portal.smart.mit.edu/careers/career-opportunities

Interested applicants are invited to send in their full CV/resume, cover letter and list of three references (to include reference names and contact information). We regret that only shortlisted candidates will be notified

Project Overview

We are seeking one or more Postdoctoral Associates, Research Engineers, or Research Scientists in computer science or related fields to join a project on “Designing human-AI teams,” which is part of a five-year research program on "Mens, Manus and Machina—How AI Empowers People, Institutions and Cities in Singapore (M3S)."

Successful applicants for this position will have the opportunity to work on cutting-edge, interdisciplinary projects that aim to dramatically rethink how people and AI systems will work together in the future. To do this, the project seeks to build a strong scientific foundation for how AI can augment (as opposed to replace) humans, and how humans can take advantage of the increased usefulness of AI systems across many tasks.

We will start by combining techniques from computer science and the social sciences to create online taxonomies of tasks and design space maps of many ways humans and AI systems can work together. For example, we will experiment with using machine learning or other techniques to discover patterns in data such as process repositories.

Then, using these knowledge bases, we will develop AI tools to automatically generate promising ways of combining humans and AI systems to perform different tasks. In the long run, we believe these tools will help rapidly (a) identify use cases for new AI capabilities, (b) specify effective processes and task allocations to humans and computers in a given situation, and (c) identify innovative ways to combine people and AI to solve business and societal problems.

The T6 team is led by distinguished scholars, including Profs. Thomas Malone, Daniela Rus, and Abdullah Almaatouq from MIT; and Profs. Marcelo Ang and Bryan Low from the National University of Singapore; and will be assisted by Prof. Archan Misra from Singapore Management University.

Job Description

Successful candidates for this job will participate in one or more activities like the following:

• Developing semi-formal descriptions of activities and processes that can be performed by people and/or AI systems.
• Developing database and user interface tools for online knowledge bases of these activities and processes.
• Develop software applications that use these online knowledge bases to, for example:suggest innovative ways of combining humans and AI to solve various kinds of problems.
  specify detailed workflows, task assignments, and software modules to do this.
• Collaborate with the project team and other researchers to design, implement, and evaluate research projects.
• Perform other duties as needed.

Job Requirements

• Bachelor’s or Master’s degree in Computer Science or Engineering (including Artificial Intelligence, Machine Learning, and Human-Computer Interaction)
• Excellent communication and collaboration skills.

This role is primarily based in Singapore.

To apply, please visit our website at: https://portal.smart.mit.edu/careers/career-opportunities

Interested applicants are invited to send in their full CV/resume, cover letter and list of three references (to include reference names and contact information). We regret that only shortlisted candidates will be notified

Project Overview

We are seeking one or more Postdoctoral Associates, Research Engineers, or Research Scientists in social sciences or related fields to join a project on “Designing human-AI teams.” The project is part of a five-year research program on "Mens, Manus and Machina—How AI Empowers People, Institutions and Cities in Singapore (M3S)."

Successful applicants for this position will have the opportunity to work on cutting-edge, interdisciplinary projects that aim to dramatically rethink how people and AI systems will work together in the future. To do this, the project seeks to build a strong scientific foundation for how AI can augment (as opposed to replace) humans.

One important goal of the project is to develop a rich taxonomy of activities that can be performed by human-AI teams. Like mapping the plants and animals on an unexplored continent, the work will involve cataloging many (a) activities and (b) possible human-computer processes for performing these activities.

To do this, we will develop knowledge bases that include (1) descriptions of many different types of activities and processes, and (2) classifications of these descriptions into taxonomies that range from very general types of activities to very specific ones.

Then, using these knowledge bases, we will develop AI tools to automatically generate promising ways of combining humans and AI systems to perform different tasks. In the long run, we believe these tools will help rapidly (a) identify use cases for new AI capabilities, (b) specify effective processes and task allocations to humans and computers in a given situation, and (c) identify innovative ways to combine people and AI to solve business and societal problems.

The T6 team is led by distinguished scholars, including Profs. Thomas Malone, Daniela Rus, and Abdullah Almaatouq from MIT; and Profs. Marcelo Ang and Bryan Low from the National University of Singapore; and will be assisted by Prof. Archan Misra from Singapore Management University.

Job Description

Successful candidates for this job will participate in one or more activities like the following:

• Developing descriptions of current or potential activities and processes based on techniques such as: interviews, surveys, field studies, ethnographic observations, and literature reviews.
• Making editorial decisions about what content to include in the knowledge base, how to present it clearly, and how to organize it in ways that are logical, comprehensive, widely understandable, intuitively appealing, and conceptually elegant.
• Using human-subject experiments and other social science methodologies (such as cluster analysis) to help improve the above activities as well as to inform and evaluate the development of software tools based on the knowledge bases being developed.
• Collaborate with the project team and other researchers to design, implement, and evaluate research projects.
• Perform other duties as needed.
• Publish research results in top-tier conferences and journals, and disseminate research findings through presentations and other means.
• Participate in the mentorship and training of graduate and undergraduate students at MIT and in Singapore.
• Assist in grant writing, project management, and other administrative duties related to research activities.

Job Requirements

• Ph.D. in Social Science (such as Psychology, Sociology, Political Science, and Economics), Management, Organizational Behavior, Philosophy, Journalism, Computer Science (e.g., with a focus on Human-Computer Interaction), or other related fields by the start of the appointment.
• Excellent communication and collaboration skills.
• DESIRABLE:Strong publication record in top-tier conferences and journals.
  Familiarity with statistical data analysis tools and techniques.

This role is primarily based in Singapore.

To apply, please visit our website at: https://portal.smart.mit.edu/careers/career-opportunities

Interested applicants are invited to send in their full CV/resume, cover letter and list of three references (to include reference names and contact information). We regret that only shortlisted candidates will be notified

About the job

FUJIFILM Business Innovation is a global leader committed to continuously deliver innovations to customers’ businesses worldwide, for creating innovative and fulfilling workplaces by effectively adopting information and knowledge through digital transformation (DX). We have pioneered numerous technologies and accumulated expertise since our establishment in 1962, to build an environment that encourages the use of one’s creativity to maximize organizational strengths. Our portfolio includes conducting R&D, manufacturing and sales of world-class workflow solutions, IT services, and printing equipment such as digital multifunction printers (MFPs). We also offer business process outsourcing (BPO) services as well as marketing and implementation support of Enterprise Resource Planning (ERP) systems.

On 1 April 2021, we have changed the company name from Fuji Xerox to FUJIFILM Business Innovation. More than just a name change, it embodies our commitment to continue as a company that always pursues business innovation.

PURPOSE:

You will join our dynamic sales force in advocating for customer success. The key to your success will be in your drive and ambition to develop strategic account planning and developing client relationship management.

RESPONSIBILITIES & TASKS:

Client Relationship Management:

• Develop a positive relationship with customer shareholders, channel partners, sales counterparts, and executive sponsors to drive Managed Services & Business Process Operations adoption.
• Act as the primary point of contact for all customer inquiries, concerns, and escalations, ensuring timely resolution and satisfaction for Managed Services & Business Process Operations.
• Develop customer engagement strategy and execute accordingly.

Strategic Account Planning:

• Collaborate with clients to understand their business objectives, challenges, and opportunities.
• Develop and execute strategic account plans to align our Services and Solutions with the client's goals and drive value-added services.
• Become the “trusted advisor” on Document & Workplace services to address the client’s business environment and challenges.

Customer Success Advocacy:

• Serve as a customer advocate within the organization, championing customer needs and requirements to relevant internal teams.
• Proactively identify opportunities for upselling or cross-selling additional services to enhance customer success and satisfaction.
• Influencing product roadmap and continuous improvement opportunities.

Provide the right training sessions to induce more customers’ usage:

• Develop, plan and conduct onboarding, refresher and relevant training courses to drive adoption and usage of our product, solution and services.
• Provide ongoing training and support to clients to maximize the utilization and effectiveness of our offerings.

Qualify, pursue and close large-scale new services businesses and drive successful renewal.

• Work on Business and Financial models. Provide business rationale and risk assessment to management.
• Lead contract negotiation and closure.
• Effective engagement with Account Management team, Services Delivery team, & Professional Services team, etc.

REQUIREMENTS:

• Bachelor's degree in Business Administration, Computer Science, or related field.
• Proven experience in customer success management, preferably within the IT services, Managed Services, and solutions industry.
• Strong understanding of IT hardware, cloud technologies, Managed Services, and software solutions.
• Independent ownership of work streams/projects and deliverables is a pre-requisite
• A strong ability to collaborate internally with people across sales and corporate responsibilities.

Job Title: Service Engineer, Shaft Line Solutions

Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that approximately 90% of world trade is carried by sea?

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?

We are now looking for a Service Engineer to strengthen the Field Service Resource team in Singapore. This position requires travelling to locations in and around South East Asia – approximately 50- 100 travel days a year.

This is a permanent opportunity, and its location is Singapore.

What will you be doing as Service Engineer? Your work will focus on these responsibilities:

• Perform Field Service activities according to the work plan.
• Perform overhauls and repairs on assemblies on site and/or in workshops.
• Interact professionally with customers during the work execution.
• Perform internal and external progress status of the assigned work.
• Create the Service Work Reports.
• Ensure that the work is executed according to QSHE guidelines and site procedures and policies
• Follow-up and report on the status of work orders to customer and/or internal stakeholders.
• Continuously seek for solutions in according to best practices.

To be successful in this role, we expect you to have:

• Mechanical knowledge in propulsion equipment
• Self-motivated, analytical & fault-finding skills
• Mature, hardworking, have good anticipation with a problem-solving attitude
• A team player with a positive mindset & ability to adapt / work in a challenging environment
• Good written & communication skill
• Diploma or NITEC in Mechanical Engineering
• At least 2 year working experience in related field

Why you and us
All our employees are encouraged to utilise the variety of training activities, learning solutions and self-study materials that we have to offer which supports the opportunity to further develop your talents and competencies within a very global working environment, in an ambitious and growth orientated organisation.

Contact & next steps
Please submit your application before the deadline through our Careers portal. Applications through email will not be considered. After submitting your application you’ll receive a confirmation email.

In case of any questions, reach out to (only for questions from direct job applicants, applications through email will not be recorded or responded to):

Hyun Joo Kim
Talent Acquisition Partner
Email: hyunjoo.kim@wartsila.com

Patient Service Associates (PSA) provide frontline counter services to patients. PSA is to assist patients by checking patient’s service/order requirement, managing patient queues, handle basic enquiries (e.g. appointment booking) and to provide administrative support to medical technologists and radiographers.

Job Responsibilities:

• Responsible for reception of all appointment and walk-in patients at the Diagnostics counters
• Ensure 2 patients’ identifiers (NRIC & Name) are verified for all patients when handling patient registration electronically (i.e. EPIC, LIS, RIS, POS, BSS.) and verifying tests ordered by doctors.
• Accurate appointment scheduling / booking and registration for eligible mammogram patients via Breast Screen Singapore (BSS) portal
• Registration of mammogram patients are done accurately via BSS portal, including updating of patient particulars such as mailing address and contact number.
• Relevant instructions are communicated effectively to patients prior to their procedures/tests, chaperon patients to changing or counselling room where applicable.
• Handle enquiries and provide prompt and courteous service delivery to internal and external customers.
• Responsible for payment collection when assigned to cashier duties and ensure tally of end-of day sales with cash settlement and other transaction records.
• Ensure Medisave Authorization Forms (MAF) are filled in accurately with patients’ endorsement and approval, and all Medisave transactions are captured accurately in EASIPOS
• Accurate application of promotions and discount vouchers appropriately and to validate its utilization via EASIPOS
• Support administrative function to centre in-charge including but not limited to dispatching of lab and x-ray reports, proper record and documentation of courier services.
• Performing duties as assigned by reporting officer
• Meet customer service and quality KPI as determined by department
• Follow up and support reporting officer in handling patient relation issues
• Adhere to policy and standard operating procedure
• Accurate and meticulous in performing cashiering duty when assigned

Job Requirements:

• GCE “A”/ “O”/ “N” levels or Higher / NITEC qualification
• Service-oriented and patient-focused
• Proactive and resilient with the ability to work independently and in a team
• Ability to multi-task and work in a fast-paced environment
• Good writing, interpersonal and communication skills
• Aspire for service excellence and process improvements

Additional Information:

Working Hours : 42 hours/week (5.5 days work-week)

Working Location : NUHS Diagnostics Clinics (within National University Polyclinics at the Western region of Singapore)

Project Overview

We are seeking one or more Postdoctoral Associates, Research Engineers, or Research Scientists in social sciences or related fields to join a project on “Designing human-AI teams.” The project is part of a five-year research program on "Mens, Manus and Machina—How AI Empowers People, Institutions and Cities in Singapore (M3S)."

Successful applicants for this position will have the opportunity to work on cutting-edge, interdisciplinary projects that aim to dramatically rethink how people and AI systems will work together in the future. To do this, the project seeks to build a strong scientific foundation for how AI can augment (as opposed to replace) humans.

One important goal of the project is to develop a rich taxonomy of activities that can be performed by human-AI teams. Like mapping the plants and animals on an unexplored continent, the work will involve cataloging many (a) activities and (b) possible human-computer processes for performing these activities.

To do this, we will develop knowledge bases that include (1) descriptions of many different types of activities and processes, and (2) classifications of these descriptions into taxonomies that range from very general types of activities to very specific ones.

Then, using these knowledge bases, we will develop AI tools to automatically generate promising ways of combining humans and AI systems to perform different tasks. In the long run, we believe these tools will help rapidly (a) identify use cases for new AI capabilities, (b) specify effective processes and task allocations to humans and computers in a given situation, and (c) identify innovative ways to combine people and AI to solve business and societal problems.

The T6 team is led by distinguished scholars, including Profs. Thomas Malone, Daniela Rus, and Abdullah Almaatouq from MIT; and Profs. Marcelo Ang and Bryan Low from the National University of Singapore; and will be assisted by Prof. Archan Misra from Singapore Management University.

Job Description

Successful candidates for this job will participate in one or more activities like the following:

• Developing descriptions of current or potential activities and processes based on techniques such as: interviews, surveys, field studies, ethnographic observations, and literature reviews.
• Making editorial decisions about what content to include in the knowledge base, how to present it clearly, and how to organize it in ways that are logical, comprehensive, widely understandable, intuitively appealing, and conceptually elegant.
• Using human-subject experiments and other social science methodologies (such as cluster analysis) to help improve the above activities as well as to inform and evaluate the development of software tools based on the knowledge bases being developed.
• Collaborate with the project team and other researchers to design, implement, and evaluate research projects.
• Perform other duties as needed.
• Publish research results in top-tier conferences and journals, and disseminate research findings through presentations and other means.
• Participate in the mentorship and training of graduate and undergraduate students at MIT and in Singapore.
• Assist in grant writing, project management, and other administrative duties related to research activities.

Job Requirements

• Ph.D. in Social Science (such as Psychology, Sociology, Political Science, and Economics), Management, Organizational Behavior, Philosophy, Journalism, Computer Science (e.g., with a focus on Human-Computer Interaction) with at least one year of research experience post-Ph.D.
• Excellent communication and collaboration skills.
• DESIRABLE:Strong publication record in top-tier conferences and journals.
  Familiarity with statistical data analysis tools and techniques

This role is primarily based in Singapore.

To apply, please visit our website at: https://portal.smart.mit.edu/careers/career-opportunities

Interested applicants are invited to send in their full CV/resume, cover letter and list of three references (to include reference names and contact information). We regret that only shortlisted candidates will be notified

About us

Azqore is a leader in outsourced banking services. We are one of the entities under Credit Agricole Indosuez Wealth Management, providing integrated solutions and quality services to our clients.

Backed up by the banking and financial strength of Crédit Agricole Group (majority shareholder with 80%) with its global presence and resources made available by Capgemini under our strategic agreement (minority shareholder 20%) and positioned as the expert partner for the digital transformation of tomorrow's Wealth Managers with a single ambition: to make S2i the technology and banking operations platform of choice for the Wealth Managers in its international markets.

Our business has a single purpose: building partnerships with tomorrow's Private Bankers and Wealth Managers, helping them adapt and develop in a fast-changing world. We do this through a comprehensive and integrated technology solution, operational services and high-quality consultancy services, backed by our quality process. All available in the 11 countries where our user community is active, with a unique system: S2i.

About the job

We are hiring a permanent position of a L1 Destop Support Engineer. Your role includes the folllowing:

• Manage all incoming IT production issues and requests

o Create tickets if not already created

o Answer and resolve “how to” questions, and issues related to workplace services (desktop /laptop/ VDI/ printer)

o 1st level of troubleshoot for any other incoming request and issue, e.g. Resolve or assign ticket to the relevant 3rdlevel resolver groups

• Work in conjunction with the Senior Support groups
• Involve Major Incident Management Team when suspecting a severe issue
• Effectively & efficiently manage team’s queues accordingly to ticket priorities and ensure timely resolutions
• Install, diagnose, maintain and upgrade all organizational hardware and equipment ensuring optimal performance and user experience
• When necessary, liaise with third-party support and PC equipment vendors.
• Manage stock level and inventory of IT equipment
• Complete daily/weekly tasks as required
• Fully document fixes to capture knowledge and contribute in Knowledge management
• Ability to interpret technical information and present it in simple terms for a less technically aware audience

Job Requirements

• Min 6 months to 1 year experience in IT role. Fresh graduates are welcome to apply.
• Strong customer service orientation.
• Understanding of ITIL processes.
• Understanding of Service Desk and Deskside procedures and processes.
• Logical, proven analytical and problem-solving abilities.
• Excellent communication (Written & Verbal) in English & Interpersonal skills
• Ability to prioritise workload to best meet customer requirements.
• Knowledge of PCs, desktop hardware and their internal components.
• Knowledge of PCs and Information Technology technologies.
• Experience of working with Remote Control tools.
• Knowledge of Windows, MS office applications, Outlook, Active Directory, Citrix and VDI.
• Knowledge of network configuration and protocol.
• Eagerness to resolve issues.
• Ability to adapt quickly to an existing, complex environment.
• Ability to quickly learn new tools, concepts and projects is necessary.
• Self-motivated, independent, detail oriented, responsible team-player and exhibit exceptional relationship skills.
• Flexible to work in “on duty” Shifts (24 x 7).

The role of R&D Associate is to support the development of new products and technologies bases on relevant consumer insights for the global personal care liquids vertical.

The R&D Associate will work on Innovation projects for the personal care R&D team which is focused on designing and executing the innovation pipeline for Dettol and putting the consumer at heart in building and creating our ideas and formulas.

Responsibilities:

· Work with matrix team to identify relevant consumer insights and ensure they are at the forefront to develop formulas, new products, and technologies in support of brand initiatives.

· Lead key projects through the feasibility process as R&D representative.

· Work cross-functionally and be R&D lead on project teams to achieve key milestones and objectives.

· Collaborate with Marketing, Packaging, and Consumer Insights team to develop, define and design studies to help progress projects to build out our portfolio.

· Lead and advance multiple projects through front-end product development.

· Foster strategic growth in innovation processes and systems across team and organization.

· Develop consumer focused technical product strategies to support product development and short-term and long-term innovation.

· Foster personal development growth with continuous coaching and feedback on career development as per the Corporate Core Values.

· Deliver projects to launch on time, within the budget and to the appropriate performance standards,

· Responsible to ensure all required technical work is performed on time and according to the required standards, performing the required lab work and providing guidance to assistants /technicians if applicable.

· Ensure the quality & safety standards are met within the lab. Work on ways to enhance the lab capabilities.

· Builds detailed consumer & technical knowledge of respective areas of the product portfolio/ technologies and leverage this within day-to-day activities.

· Work with outside suppliers/teams to help deliver pipeline needs.

Requirements:

· Educated to Masters/Degree level (Chemistry, pharmacy, chemical engineering or other relevant science)

· Minimum 3 years of R&D experience with a proven track record of delivery.

· Experience of working in cosmetic formulation environment is desirable.

· Strong technical background in personal care formulation and processing.

· Strong interpersonal skills and willingness to work in a cross functional including marketing, supply, procurement, regulatory, clinical and legal team.