Total 1,124 information security analyst job vacancies in Customer Service category in Malaysia

Job Description:

• Install and maintain CCTV, Access control, surveillance systems.
• Survey sites for optimal camera placement.
• Troubleshoot and fix equipment problems.
• Perform routine maintenance and updates.
• Respond to service calls promptly.
• Support customers with technical issues.
• Document all service activities accurately.
• Stay updated on industry trends and technologies.
• Collaborate with team members for project success.
• Follow safety protocols on-site.

Job Requirements:

• Degree or diploma in relevant field.
• Experience in CCTV, Access control, surveillance systems.
• Strong technical knowledge.
• Familiarity with troubleshooting tools.
• Good communication skills.
• Attention to detail.
• Valid driver’s license.
• Certifications are a plus.
• Ability to work independently.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

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Governance Officer - Councillor Support and Freedom of Information

Permanent Full-time (average of 38 hours per week)
The City of Rockingham is an award winning local government located 40km south of the Perth CBD and is known as the place where the coast comes to life.  One of the fastest growing local governments in the south metropolitan area, we are responsible for the provision and delivery of high quality services, facilities and events that meet or exceed community expectations.  Providing a safe and healthy workplace for our employees is important to us and we are committed to employing team members who share the Citys Values of R ecognition, E thics, S ervice, P rofessional Development, E mpowerment, C ommunication and T eamwork RESPECT. These Values are incorporated into all aspects of employment at the City.
You will be working closely with the Manager Governance

... Click here to view more detail / apply for Governance Officer ? Councillor Support and Freedom of Information

Responsibilities:

• Ensure timely processing of medical reports and related requests within the stipulated timeframe
• Attend and provide assistance to customers’ enquiries through email, phone or face to face
• Responsible and accountable for monetary transactions
• Ensure all information is handled with strict confidentiality
• Any other duties assigned from time to time

Requirements:

• Minimum Diploma in any field
• Relevant work experience in healthcare, hospitality or service industries will be an advantage
• Proficient in using computer and Microsoft office
• Willingness to learn, energetic, positive-minded, meticulous and able to multi-task effectively
• Good interpersonal and communication skills

Working Schedule (Office hours):

· Mon – Thu: 8.30am – 6pm

· Fri: 8.30am – 5.30pm

Please see the attached job description and person specification for full details of the duties and responsibilities of the role.

The IT Support Engineer will be providing L2 IT systems support and cyber security work with skills in Microsoft 365, penetration testing, and python.

Permanent Full Time
Technical Projects and BAU
Welcoming and Supportive Team Culture

A trusted and respected IT managed service provider based at The Hills District (North West Sydney) is currently looking for an experienced IT Support Engineer with Level 2 technical expertise in implementing and maintaining cloud and on-premise IT infrastructure systems, and provide cyber security services for customers.
The ideal candidate will possess a solid background in systems administration and infrastructure maintenance, with a keen interest in transitioning into the cyber security domain.
Key Responsibilities:

IT Infrastructure implementation, maintenance, support and troubleshooting (remote and on-site), including servers, network infrastructure and cloud platforms.
Assist in the implementation of projects, with a focus on

... Click here to view more detail / apply for IT Support Engineer ? Infrastructure & Cyber Security

Job Descriptions:

* Perform System deployment, implementation, testing and documentation, maintenance and optimization of Software Application.

* Develop technical specifications, design, coding, data security, implementation, integration, documentation and user guide for computer, server and cloud computing

* Provide technical support in daily operational administration and field support.

* Perform in-house proof of concept, research and testing

* Perform Systems Development Life Cycle (SDLC) methodology.

* Perform Support & Engineering services

* Install, configure, troubleshoot and administration of cybersecurity / system infrastructure/ networking / Windows servers / Disk storage / Cloud Management.

* Perform backup, disk space housekeeping, and creation/deletion of user accounts.

* Provide direct support to other employee on IT Related matter

Job Requirements:

* Diploma or Degree in Computer Science, IT or Computer Engineering

* 1-2 Years of similar working experience, Fresh graduate are welcome

* Experience in system integration work.

* Experience in database such as Oracle, MS SQL Server, Informix, NoSQL time-series databases

* Programming experience in .Net, VB and C/C++.

* Experience in implementing Cloud computing, ASP.NET, Web Service and desktop applications

* Developed websites with PHP, HTML, Ajax, JSON and jQuery is a plus

* Skilled in enterprise technical architecture

* Well versed in Cloud Management, Server Management such as MS Windows, Red Hat Enterprise Linux

* Virtualization platforms such as VMware ESX and Microsoft Hyper-V

* Operating System Clustering such as Windows, Red Hat, Hardware load balancing

* Server skillsets in Ms SQL, IIS, Group policy, Active directory, Backup & Recovery, Monitoring,

* Networking skills, LAN, Wifi, Cyber Security, DHCP, DNS, etc

* Security hardening of Windows and Redhat Servers is an advantage

* Disk and tape storage technologies

* Possess good verbal/written communication and interpersonal skills

* To stay abreast of new product and technologies in IT infrastructure data management solution.

* Quick learner in languages, pragmatic in solution delivery

Interested applicant please send resume with expected remuneration to recruit@winsys.com.sg

We regret that only shortlisted candidates will be notified

Join a Values driven Organisation with a commitment to Excellence in Education!
Salary: $80,667 to $86,592 p.a. Plus Superannuation
Location: Dandenong


Chisholm is seeking an experienced Service Desk Analyst for our Service, Delivery & Planning business area.
BELONGING & INCLUSION
Chisholm is resolutely diverse and supports applications from all members of our community and equitable access to our employment opportunities. We are open to discussing workplace flexibility, to ensure we can attract the best candidates and accommodate individual needs and working arrangements, even in ways we have not thought of. Our merit-based recruitment practices are founded on building diversity by fostering an inclusive, flexible, and equitable workplace. 
ABOUT THE ROLE
As a Service Desk Analyst, your key responsibilities include:

Providing front-line service to staff and students with responsibility for resolving incidents and service requests, or escalating to

... Click here to view more detail / apply for Service Desk Analyst

Has experience in middleware administration in large enterprise environment that support mission critical systems

Candidate must be a hands-on and experienced worker who can deliver the work immediately or with less supervision

(a) At least 6 years of working experience in managing or maintaining Microsoft Windows, Oracle Solaris/Unix and/or Redhat/Linux Server in a virtualised environment such as

VMware or Hyper-V, with Internet and Intranet Web Applications.

(a) At least 6 years of working experience as MS SQL Server Database Administrator, including 1-2 year of experience with clustered database environment and supporting high availability. Exposure to other database platform such as Oracle DB, MongoDB and Maria

DB will be advantageous.

(a) At least 6 years of working experience in mainframe infrastructure administration specialising in z/OS, CICS, Mainframe network or good working knowledge in Enterprise Storage and related software (e.g. EMC TimeFinder, SRDF, CA1), USS, MQSeries and

Automated Operations Software (e.g. CA-ESP, CA-Dispatch, CA Solve, CA-NetMaster)

(b) Possess a strong understanding of security practices in server, database, and network is

important.

(c) Relevant technical certifications in the administration and troubleshooting of the

following products will be advantageous:

i) Microsoft Windows Server

ii) Redhat (Linux) Server

iii) VMware Hypervisor

iv) Microsoft SQL Server

v) Oracle DB Server

vi) CISCO Networks

vii) Checkpoint Firewall

viii) Palo Alto Networks Firewall

(d) Good Project Management experience and skills.

(e) Certifications in IT Project Management will be advantageous.

(f) Self-motivated, dedicated, committed and resulted-oriented team player with strong

initiative, ownership and possess good inter-personal and analytical skills.

(g) The candidate shall be required to perform some or all of the following duties according

to the area he/she is assigned to support:

i) Assist in the management of Operations, Service Levels and Contract Administration

of the technologies and infrastructures deployed by the Board.

ii) Assist in the IT Service Management processes, which cover Service Level Management, Incident and Problem Management, Change and Release Management, Configuration Management, Capacity Management, Availability Management, Backup

and Recovery Management and Security Management.

iii) Provide governance on the service provided by the Service Provider.

iv) Manage the escalation processes and perform service recovery for incidents that

directly impact services or users.

v) Conduct internal security reviews and assist in internal and external audits.

vi) Support user projects involving infrastructure acquisitions and evaluations.

vii) Review infrastructure capacity and forecast capacity needs for growth and new projects as well as for obsolescence of old technology. Upgrade the systems in a timely manner to meet such needs.

Review database infrastructure capacity and forecast capacity needs for growth and new projects as well as for obsolescence of old technology. Upgrade the database systems in a timely manner to meet such needs.

viii) Ensure the Infrastructure servers and networks systems are adequately secured; and the necessary security tools and monitoring systems are in place to protect against any unauthorized access or attack.

Ensure the database servers are adequately secured; and the necessary security tools and monitoring systems are in place to protect against any unauthorized access or attack.

ix) Continually exploit technological advancements or new processes to improve on the

robustness, performance or resilience of existing operations and services.

About the role
We're looking for a Service Desk Analyst who is passionate about helping the business win. As a member of our team, you'll have the ownership and support you need to succeed, both from your leaders and your colleagues.
We're proud to represent market-leading, trusted brands and products, and we're looking for someone who shares that pride. If you're energised by working alongside teammates who have the same passion and drive as you, we want to hear from you.
DuluxGroup is proudly an equal-opportunity employer. Talent is our only criteria. Let us know by emailing if you require any adjustments to the recruitment process so we can support you in presenting your best self. 
Responsibilities
Reporting to the Service Desk Manager/ Lead, this role is tasked with actively contributing to the Service Desk team and delivering first-line support services to the organisation. ... Click here to view more detail / apply for Service Desk Analyst

It’s an exciting time to join the Deskside Support team here at AXA, with significant investment planned in all UKandI businesses to transform and deliver, new digital services to our customers and streamline and automate our business processes. To help us support our AXA colleagues, with the appropriate tools to meet their business objectives, we’re looking for a talented individual with previous experience of working within a service delivery support environment and who thrive on providing first class customer service, to join this growing team.

At AXA we work smart to support the needs of our business. This role is office based meaning you’ll work 100% of your week typically from the Ipswich office but will need to travel to the Haverhill office regularly. You may also occasionally be asked to travel to another office so some flexibility is required.

What you’ll be doing:


Collaborate with the Deskside Support teams across all sites to deliver a high-quality service to our AXA colleagues regardless of location
Incident management ownership and resolution
Support and fulfil requests
Successfully work in a team covering support throughout the working day
Provide daily on-site support at our Ipswich office with occasional travel to other sites
Ensure the new starter and leaver processes are adhered to
Provision of access and general ‘How do I’ queries
Office moves, cabling and asset management
Comply with all Security, Risk and Audit requirements

Presently we have an Infrastructure Support Analyst position

1. Experience in Operational, Maintenance of solutions at On-premise, Cloud

2. Experience in setting up development, testing, and production environments at GPC and cloud

3. Experience in building/maintaining solutions running on Linux, IBM WebSphere, IBM Curam V7, IBM DB2, custom packaged applications like AngularJS, NodeJS, Docker container management, Kong API Gateway

4. Experience in AWS

5. Experience in managing DevOps

6. Experience in MEAN Stack

Job Description:

• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
• Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
• Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status

Skills Required:

• Working experience as a Service Desk Analyst
• Experience on Microsoft Exchange / Outlook,Microsoft Windows

To apply please click the Apply button or send us your updated profile to recruit@percept-solutions.com

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

About the Team
Join the Integrated Logistic Support (ILS) team today.
ILS works as part of the Engineering Department to deliver the best products and services to our customers from Technical Supportability through to instructional design and delivery. This is a rare chance to join a collaborative team of logisticians, engineers, technical specialists and analysts.
About the Role
Reporting to the Logistic Support Analyst Team Lead you will be engaged in reviewing requirements, management of Engineering data and design of Support products.
As Logistic Support Analyst , you can anticipate some of your day-to-day tasks to include:

Participating within engineering teams to influence design to ensure ILS supportability outcomes are incorporated;
Contributing to assessments of availability, reliability, maintainability and testability;
Populating and maintaining a Logistic Support Analysis Record (LSAR) database;
Conducting maintenance task analysis;
Conducting level of


... Click here to view more detail / apply for Logistics Support Analyst

Service Care Solutions are looking for a Service Desk Analyst to work within the North Yorkshire Police on a temp to perm contract basis.

Location: Northallerton

Job role/responsibilities:
As ICT Service Desk Analyst, you will be an integral part of the Service Delivery team, you will provide response to managing incidents and service request supporting the ICT technology strategy and road map which is intrinsically linked to the organisational priorities of the OPFCC, NYP and NYFRS. You will work in a team of Service Desk Analysts to deliver incident management and request fulfilment whilst maintaining service stability working closely with the wider ICT Team.

• Provide technical support for ICT equipment, infrastructure, and applications via various channels (phone, in person, self-service), resolving issues and addressing inquiries effectively.
• Respond to and manage ICT service cases, aligning with service level agreements and ensuring quality service reporting data to support broader ICT operations.
• Collaborate within the Service Support Team to influence the Service Delivery strategy, aligning with the goals of OPFCC, NYP, NYFRS, and Enable NY.
• Engage positively with stakeholders, gathering feedback to ensure the service desk activities meet present and future business needs. Identify and propose innovations for enhancing the service transition lifecycle to support organizational requirements.
• Support incident management and request fulfilment, meeting established time and performance quality standards across the department.
• Assist line management in incident and request fulfilment management, including communication with end users and third-party providers, keeping the service support manager informed of ongoing activities and outstanding issues.
• Contribute to developing and implementing service support processes, compliance requirements, consulting with clients, fostering knowledge sharing, participating in relevant events, and contributing to a knowledge library following policy and process guidelines for documentation.

Requirements:

• To succeed in this role, you will be educated to higher education level in a relevant discipline or be able to demonstrate experience of working in an ICT service desk function within a busy multidisciplined ICT service.
• You will have a knowledge of incident and request fulfilment processes with a good attention to detail.
• You will be a problem solver with analytical skills in a highly technical customer focused service environment.
• With good communication skills, you will be able to form effective working relationships at all levels, and the confidence to challenge a range of internal stakeholders relating to service support matters.
• You will be able to communicate in the appropriate style and language with a wide range of contacts.
• You will have experience of public sector including procurement and ideally in an emergency service setting such as Police or Fire and Rescue Services.

If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962. Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a £250 referral scheme in place.